Sender Reviews

Overall: Sender is the best email autoresponder out there that guarantees you quality at a convenient price that doesn't have to cut a leg or shake your bank. I love everything about them from customer service to service delivery. It literally takes 2 seconds for [SENSITIVE CONTENT HIDDEN] to respond to live chat.

Pros: Sender has repeatedly proved to be the smartest and most effective in terms of email deliverability after comparing my campaigns on Aweber, ConvertKit, and Sender. The fact that it only cost $11 to maintain 5000 subscribers makes me say wow... The fact I can use my PayPal account to pay in place of a credit card makes me want to stick with them forever as I hate to link my credit card.

Cons: I'm not sure if this is a con, but I'm just hoping I still need to learn more about their Tagging feature and audience segmentation. I'm sure they have it.

Reasons for Choosing Sender: Sender is inexpensive Sender customer support is faster Sender's list management is better and lots more

Reasons for Switching to Sender: Aweber price is higher. My campaigns on Aweber always ended in promotion tabs while Sender goes to inbox or Update tab.

Pros: Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.

Cons: Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team

Alternatives Considered: Sendinblue and HubSpot Marketing Hub

Reasons for Choosing Sender: Better Free Tier pricing that allows for scaled payout

Overall: The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon).

Pros: I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!!

Cons: I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) - but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen.

Alternatives Considered: Constant Contact, GetResponse, Squarespace, Sendinblue, ActiveCampaign, SendGrid, YMLP, ConvertKit and Drip

Reasons for Choosing Sender: A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!).

Switched From: MailerLite, Mailchimp and Moosend

Reasons for Switching to Sender: I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems - it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising.

Overall: I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily.

Pros: This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers.

Cons: It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7. If you want to make an integration to another app the process is highly complicated if you don't know anything about coding.

Reasons for Switching to Sender: Because of the lack of options in pop-ups forms for the website which I strongly needed.

Overall: Good inexpensive way for me to stay in touch with my customers and prospects

Pros: Ease of Use. Great Value. Good Customer Service.

Cons: No 'cons' presently. The new update is fantastic.

Reasons for Switching to Sender: SendGrid was too expensive for the few newsletters that I send and they had a tremendous amount of bounces due to their IP address they assigned to us 'little people' being black listed.

Overall: This product is excellent and inexpensive. It's a really fantastic platform for our non-profit and helps us keep connected to the community we serve without a great expense. The support is second to none. I don't think I have never worked with such a responsive support team, ever. It's almost instantaneous and they actively work with you to correct concerns and fix bugs if you find them. I really appreciate them so much!

Pros: The ease of use and point and click editor/formatting are excellent. They are always working to improve it. Even when I think it's working great already, they make changes that improve the experience.

Cons: I do not find this difficult to use. It is very user intuitive and takes no time to figure out and be on your way to creating really stunning newsletters. It actually took me a few months before I took the time (COVID interrupted) to really understand how much it could do, and once I had the opportunity, within one newsletter week, I was able to upgrade our newsletter reader experience a lot. If there was one thing I wish was different about it, it would be that I think I would like the newsletter browser version to be available as soon as I schedule the email version send. This way, I could schedule the social and website posts that share it at the same time as I schedule the email version to go out. Right now, I have to wait until it actually gets sent before it's available in the browser version to share. I understand this may be a coding and timing issue that can't be resolved. It would just be a time saver for me if it could.

Reasons for Choosing Sender: It had everything I needed and more.

Overall: Amazing!

Pros: I'm really impressed by sender. I was using mailchimp and its features were just slow and cumbersome. Sender's interface is smooth and easy to use and has features that I did not have access to with mailchimp.

Cons: I noticed my open rates went down when i switched but that could just be a me thing.

Reasons for Switching to Sender: Looking for a cleaner, easier interface.

Pros: Easy to use, once you understand send flow.

Cons: Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.

Overall: They've been great. Their product is easy to use and whenever I've done something silly, and can't figure something easy out....they've been exceptionally quick in helping out and solving my problem.

Pros: Let my emails/newsletter reach the professional level.

Cons: No complaints at all, great product, simple to use, excellent support

Reasons for Choosing Sender: I got a list from an intern, I don't remember which other ones I checked out, but it seemed Sender was the best and I was happy to go with them.

Reasons for Switching to Sender: Mailchimp was too restrictive

Pros: very intuitive, easy to navigate, simple to design emails on the go.

Cons: not much few minor glitches which are not stopping me to do my work.

Reasons for Choosing Sender: Best choice for small and new business owners to start with and then when grow your customers go for paid plans which are also reasonable to subscribe for, not hard on your budget at all.

Reasons for Switching to Sender: more easy and more reasonable price plans Sender offer.

Overall: We use it to send our marketing emails. and some of our transactional emails

Pros: easy to use. it's functionalities are enough. api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Cons: There no WYSIWYG editor for transactional emails. Help and manual are not complete. number of clicks can be shown on the content for transactional emails and email automation.

Overall: easy to use

Pros: This service is very easy to use, and they have very kindly support team.

Cons: sender. net have not mobile app like mailchimp, also notify in my phone.

Overall: I set up a sequence of emails to employees, they automatically get added to a list. Made my job easier - all employees are informed about company events, like parties, workshops and training. Email insights are brilliant. Can keep track of who opens the emails and such.

Pros: The simplicity approach blows my mind. No unneeded utility. The learning curve isn't steep. it's perfect for me

Cons: No suggestions or complaints. Enough power under the hood for me. they are actually concern about our need.

Overall: I've used MailChimp, Active Campaign, Moosend and pretty much any Email marketing software there is currently, and I found that none had better email templates. Saved me tons of time and money. I even stopped hiring designers from Fiver.

Pros: They're actively listening to what the users need. I like that. Suggested some improvements some time back, now most of them are live.

Cons: Saw some minor issues with Outlook, they got fixed. When they will update , it will carry more good.

Overall: I really enjoy the platform.

Pros: It is easy to use, their customer service is good and the price is right.

Cons: The payment processes are not the clearest. May want to make that a bit easier to understand.

Reasons for Choosing Sender: They were better after trying the Free version of each.

Reasons for Switching to Sender: Price, service and technology.

Overall: I needed a sales automation system for a startup that inexperienced users could easily set up and manager

Pros: So easy to use, great templates, full feature set and sales automation with the free version

Cons: I Actually really enjoying using it and have been able to get the job done quickly

Reasons for Switching to Sender: Cost / Complexity