# Page 3 | Sender Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Sender the right Email Marketing solution for you? Explore 211 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139770/SENDER/reviews --- Sender 4.7 (211) [View alternatives](https://www.capterra.com/p/139770/SENDER/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Sender ## Showing most helpful reviews Showing 51-75 of 211 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DJ Dusanka J. office manager Real Estate Used the software for: Less than 6 months ### "Great support from \[sensitive content hidden\] from Sender team" July 7, 2025 5.0 Great platform, use to use, great support, like it over all. They have a very good and professional support team Pros Great response and support from \[sensitive content hidden\]. Professional, kind and patience, she answered very quickly and help me understand what was the problem Cons strict policy about anti- spam, it wasn't very clear to me why my account was suspended, but fortunately, the support team helped me Review Source AL Aaron L. product manager Retail Used the software for: I used a free trial ### "Really Useful email marketing platform" November 29, 2024 5.0 it makes me believe I can sell many products to customers. Really useful, highly recommend to small business. Pros The drag and drop builder is easy to build a attractive products introduction. the automation workflow can help me save time to do other things and don't miss any important moment to communicate with our client. Cons no, it matches my requirements for email marketing perfectly. Switched from [Bevero](https://www.capterra.com/p/145263/Xudle/) it is not easy to use. I can only see partial reports, I can not see where my email going. Review Source Carr S. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Highly Recommend Sender " January 16, 2025 5.0 It's been great so far because the chat support has been invaluable. Pros Ease of use and customer service is top notch Cons It would be great if we could set up branding within Sender when customizing Newsletters etc. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Sender The Ease of use, pricing options, and customer support Review Source JN Justin N. Owners Consumer Goods Used the software for: 2+ years ### "Reliable Platform with Great Support and Competitive Pricing" September 23, 2024 5.0 I've used a few different email marketing platforms, but Sender.net really stands out with its solid features and easy-to-use interface. There are occasional server hiccups, but they usually get resolved quickly, so it hasn't been a major issue for me. The pricing is fair, which is another plus. Skylar was super helpful when I was getting started, offering detailed guidance and support. The platform is intuitive, and I've seen great results from my campaigns. Definitely recommend Pros Robust features and user-friendly interface. The pricing is competitive Cons he platform will occasionally have server issues, but they usually fix them pretty quickly Review Source MN Marko N. Marketing expert Health, Wellness and Fitness Used the software for: 1-2 years ### "sattisfied " November 9, 2024 5.0 Pros The fact that it is affordable and easy to use Cons I like the fact that their support agent \[sensitive content hidden\] is amazing and helped me with everything. She did an extra work and besided helping me with Sender and guding me she also helped me connect DNS records Review Source vS vasso S. Owner Public Relations and Communications Used the software for: Less than 6 months ### "A platfrom that everybody should use" November 12, 2024 5.0 Perfect. They are very helpfull and eager! Pros The speed that the platforms works, the easyness Cons Nothing! Everything works perfect. it is the ideal! Switched from [MailPoet](https://www.capterra.com/p/235222/MailPoet/) I was paused too often and i couldn't sent my e-mail campaignes Review Source RD Rado D. Owner Entertainment Used the software for: Less than 6 months ### "Great afford" January 8, 2025 5.0 Ive started week ago, and now I can send email to my customer like a pro... Pros Easyness, well done providing and settings Cons almost all, it´s well designed and well working Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Looking for something modern than mailchimp is Review Source ID Isabelle D. author Publishing Used the software for: Less than 6 months ### "Would Definitely Recommend " November 7, 2024 5.0 It was great, I really appreciated the helpful customer service! Pros Very affordable, lots of options with good tier levels. Customer Service is awesome! Very helpful, patient and kind! They also have step by step tutorials for issues, which were very helpful and manageable in bite sized pieces. :) Cons A little tricky to figure out navigation and get everything setup, but as someone who isn't tech savvy at all, with a little help I got it down pretty easy. So not really a con. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Sender it was more affordable for my very small budget Review Source IO Ihechi O. Project manager Events Services Used the software for: 1-2 years ### "i wish it allowed me add videos to the mail " October 16, 2024 5.0 great. to be honest, great. there’s a peace of mind that comes with using it and knowing issues gets resolved quickly Pros it’s so easy to use and the support team responds on time Cons nothing really. everything i thought i needed sender provided Alternatives considered [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/) Reason for choosing Sender price and i needed help with something and support responded quickly Review Source AK Anil K. Consultant Education Management Used the software for: I used a free trial ### "Excellent Sender with Excellent Support !" January 10, 2025 5.0 over exeprience was very good. Pros The Features of send are very easy to use. Any person can setup ans use Sender. Cons The subsriber base is limited 2500. it would be better if its increased to 5000 free subsribers Review Source FG Flavio G. Musician Music Used the software for: Less than 6 months ### "Kudos for an excellent app and superb customer support!" March 19, 2021 5.0 The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon). Pros I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!! Cons I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) – but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Sender A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!). Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Moosend](https://www.capterra.com/p/147042/Moosend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems – it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising. Review Source FC Frank C. Independent Artist Fine Art Used the software for: 1-2 years ### "Sender Email Marketing Affordable Service with Good Deliverablility" July 12, 2023 4.0 Sender is a great tool for artists and ecomcerce, however, the service I use to sell my art now has an email sending tool. But with Sender you get more bang for you buck in comparison. Pros It is quick to use. You can login and send an full designed email in minutes, or spend all day to tweak it, either way there are less steps to the process and it's not a large learning curve like MailChimp. Cons You have to put each paragraph in a separate text box, otherwise the subscriber may see them spaced differently in their inbox. Alternatives considered [Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[Buttondown](https://www.capterra.com/p/10008721/Buttondown/) Reason for choosing Sender Again, more bang for the buck, and they do a better job with email delivery to the inbox if you have your own domain name. Switched from [Mailjet](https://www.capterra.com/p/130105/Mailjet/) MailJet seems to work better for Teams and can get complex for a Freelancer. Review Source Marilynn H. Writer Publishing Used the software for: 1-2 years ### "Excellent Customer Service" March 26, 2024 5.0 My overall experience has been excellent. Pros \[sensitive content hidden\] is absolutely the most excellent customer service agent I have encountered in many years. He hung in there with me on chat for hours while he helped walk me through all the procedures I needed to learn. His patience was invaluable, his expertise was awesome, and his kindness and spirit is unparalleled. I can't speak highly enough of \[sensitive content hidden\] just hanging in there through all this without a word of complaint, just happy to see me through the process and get me back up and running. You have a true gem in \[sensitive content hidden\], and I am so impressed by him. Wow, thanks for the most excellent customer service I've received in a long time. Big Smiles and Gratitude, Marilynn Hughes Cons A little bit of a rush to judgment about accounts, there could be better communication. But that is solved by using the chat feature very easily, especially if you chat with \[sensitive content hidden\]. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Sender They were the most economical and had the simplest platform. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp got too expensive and it became too cumbersome for the our budget. Review Source MA Markus A. Marketing Manager Entertainment Used the software for: Less than 6 months ### "Email marketing tool which delivers" April 9, 2022 5.0 Our main objective is solved - we got reliable email marketing tool which delivers our messages to our subscribers fine. Secondly, great customer support helps us to solve ongoing issues, provides useful advices when and if needed. Overall, Sender is great solution for very reasonable price. Pros Briefly, the best feature of Sender, we love and appreciate the most, is that it can deliver your messages into subscribers inboxes. Moreover, customer support is super helpful here - all issues are solved fast and, most importantly, via live chat. It makes problem-solving very efficient in comparison with other email marketing tools which mostly offers email support only. Unboarding process was very smooth and easy, it did not create any additional headaches or consumed too much time during the set up of our campaigns. Also, based on past experiences, we can say that Sender is not too expensive and it pays back well for what you spend. Cons Generally, I do not see any significant drawbacks but few small upgrades could enrich the experience. Overall reporting/analytics could be slightly more informative. Currently, reporting per campaign and/or transactional email works fine but some overall reporting features would be useful too which would sum up performance of campaigns for a specific period, segment, etc. Then, segmentation based on subscribers' activity in transactional emails would be helpful as well. At this moment, I solve the latter with some automation rules. Review Source awogor M. Editor In Chief Professional Training & Coaching Used the software for: 6-12 months ### "My Best In Terms of Email Deliverability " February 23, 2021 5.0 Sender is the best email autoresponder out there that guarantees you quality at a convenient price that doesn't have to cut a leg or shake your bank. I love everything about them from customer service to service delivery. It literally takes 2 seconds for \[SENSITIVE CONTENT HIDDEN\] to respond to live chat. Pros Sender has repeatedly proved to be the smartest and most effective in terms of email deliverability after comparing my campaigns on Aweber, ConvertKit, and Sender. The fact that it only cost $11 to maintain 5000 subscribers makes me say wow... The fact I can use my PayPal account to pay in place of a credit card makes me want to stick with them forever as I hate to link my credit card. Cons I'm not sure if this is a con, but I'm just hoping I still need to learn more about their Tagging feature and audience segmentation. I'm sure they have it. Alternatives considered [Kit](https://www.capterra.com/p/175000/ConvertKit/) Reason for choosing Sender Sender is inexpensive Sender customer support is faster Sender's list management is better and lots more Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Aweber price is higher. My campaigns on Aweber always ended in promotion tabs while Sender goes to inbox or Update tab. Review Source YN Yair N. Marketing Manager Retail Used the software for: 6-12 months ### "Love Sender's Customer Service Experience" May 20, 2024 4.0 The overall experience is good, it's easy to use, and everything is going smooth Pros I reached out to Sender's customer service and got help from Skylar. It was a pleasure, so helpful, so kind, I felt I was in a very good hands Cons Nothing at all. No problems so far, really happy Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Sender The free version was a good test to see if it's good enough for me to use Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) As a Marketing Manager, I don't have time to waste on my marketing tools, and my previous product was bumpy and hard, got stuck everytime and needed to handle technical issues Review Source ILO Inalegwu Leonard O. Owner Marketing and Advertising Used the software for: Less than 6 months ### "I love Sender.net, The best in the industry right now" November 9, 2021 5.0 the forms have helped me generate leads. Helped my email marketing far easier than i thought i would be Pros i love the mail automation and forms. it has helped me generate leads. i also love the overview feature. i helps me know the performance of my site in terms of visitors. wonderful feature. The forms integrate easily. Cons i have not seen yet, started using sender.net for about three months now. I hope there will be non Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Sender To be sincere, Sender provides beginners like me up to 15000 mails per month to start our business and upgrade later. to me that is a very kind gesture. and almost all the features for the paid version is working with the free version. i am hoping to upgrade soon because i am not leaving sender. it is simply the best i have got. Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) I was finding Automation and workflow difficult to set up Review Source Juan Pablo G. Gestor de Imagen Web y Facilitador de Grupos Professional Training & Coaching Used the software for: 6-12 months ### "Gran ayuda para mis campañas de correo electrónico" January 14, 2023 5.0 Puedo crear fácilmente campañas complejas, segmentar listas y analizar el rendimiento, todo con unos pocos clics. ¡Muy recomendable! Pros He estado usando Sender durante algunos meses y estoy muy impresionado con lo que tiene para ofrecer. La interfaz es fácil de usar e intuitiva, por lo que nunca tuve problemas para comenzar. Las funciones de automatización también son excelentes: me ahorran mucho tiempo al crear campañas y administrar mis contactos. Cons No le veo ninguna contra a esta herramienta Review Source Valery G. Networker Music Used the software for: 6-12 months ### "First Time" November 2, 2022 3.0 The only problem that I am meeting is your talk in English. Pros The logo of the software is wonderful and will done. Cons It takes too much time to send things to your partner. Review Source Kimberly H. Business Owner Information Technology and Services Used the software for: I used a free trial ### "Had features that only they offered." October 12, 2021 5.0 Very good, I was testing the product for my client who will be looking at Sender soon to see if they want to use it. I think this is a good product and will recommend it to other clients considering the cost and features, it's worth it. Support was really great about chatting with me and answering all my questions. I love to test support before purchasing a product. Pros You can create a spreadsheet with the Date you want the email sent to each person and set a trigger to send that email to that person on that date. You can do it with other services as Birthday Reminders. I like I could do this with a date with a trigger I wanted to set up. That date could be updated as needed. With other services, you could send a birthday reminder but then you had no other date you could work with. It had great support. Cons They needed a blank email template. I had to pick a premade email template then delete everything in it. Review Source AH Adam H. Founder Marketing and Advertising Used the software for: 1-2 years ### "Great for small business needs!" September 21, 2022 5.0 Sender was used to get my business off the ground. It was a great tool to use when first starting out and is a great option for any small business looking to start emailing their contacts or creating a newsletter. Pros Sender has helped my business get off the ground by allowing me to create web forms to capture information for potential clients and segmenting them into specific lists to automate email campaigns. Cons The automation took some time to learn compared to other softwares, but once you learn the different work arounds it is easy to duplicate. Review Source CO Chris O. Marketing Director E-Learning Used the software for: Less than 6 months ### "Beautiful Platform with a Great Price" June 3, 2024 5.0 Pros The Customer Support Email Marketing Smooth send outs User-friendly email builder Cons SMS marketing failures for unknown reasons Little number of integrations possible Review Source GB Gloria B. CEO and Founder of NatureGlo's eScience E-Learning Used the software for: Less than 6 months ### "Sender has been my Email Provider SALVATION for the foreseeable future!" December 14, 2021 5.0 My overall experience with Sender after two weeks, has been truly great. Sender is the best email provider experience I've had over these last 6 years of different providers. Thank you, Sender! Pros I've used several email providers over the years. Sender's free plan is not only the most generous I've seen out there, but, their easy to use tools and live support is unparalleled. Thank you, Sender team! Cons It would be great if subscribers could unsubscribe from individual autoresponder campaigns that they don't want to be in. For example, if I'm running a sale, and the subscriber wants to opt out of getting emails for the sale, it would be wonderful if they could do that rather than completely unsubscribing from my email list. Review Source NB Nicole B. Editor Writing and Editing Used the software for: Less than 6 months ### "Exceeding expectations so far" May 6, 2024 5.0 Pros I'm new to Sender after trying several different newsletter services, and so far I'm very happy with it. It's been easy to set up landing forms and an automation sequence for new subscribers, and the email design tool is easy to use as well. They also have a lot of resources for new users, and their free tier is one of the most generous ones I've seen. I also really appreciate that they have a payment tier that allows you to pay per email sent, rather than a monthly subscription. For less frequent emailers like me, this will save me a lot of money. Cons The only minor annoyance I have is that as best I can tell, when making a form for new subscribers, I'm restricted to putting the info in a smaller text box and can't use the entire page. Not a big deal, but I wish there was more flexibility. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp keeps taking more and more things away from users who don't sign up for one of their expensive monthly plans, and as a result it's a much worse experience than before. Review Source LL Linna L. marketing Telecommunications Used the software for: Less than 6 months ### "24 hours supports really help me a lot." April 29, 2022 5.0 with more than 10 years' experience, we have many customers' emails. Some of them just lost contact after a long time of no contact. It is a hard time during pandemic, we can not join any exhibitions. So we hope to keep in touch with our old customers. email marketing is what we need. And not only us, but also our competitors, our customers, all of them are using email marketing. Pros The product email campaign is not easy to use. I met many problems, but the 24 hours support engineers help me a lot to get used to the product. \[SENSITIVE CONTENT\] offers excellent support. I asked the same problem with 2 engineers. She could solve the problem in 2 munites! Cons verify domain. I have used this product for many days, but I still have not passed the verification things. There is weak support for this part. And it leads to our domain email returning much yesterday. My webmaster requires us to change a new domain. Reason for choosing Sender price, we just start email marketing. if the performance well, we can apply more budget. Sender has a good price for starters. The functions are easy to use and cover our main requirments. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.