# Page 4 | Sender Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Sender the right Email Marketing solution for you? Explore 210 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139770/SENDER/reviews

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Sender

4.7 (210)

[View alternatives](https://www.capterra.com/p/139770/SENDER/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Sender

## Showing most helpful reviews

Showing 76-100 of 210 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SZ

Salma Z.  
Marketing Director  
Food Production  
Used the software for: 6-12 months

### "Advantages and Disadvantages All In Mix"

May 13, 2023

3.0

Our experience has been positive and navigate at the same time. Would be so great with some improvement exactly.

Pros

Sender offers a user-friendly interface, drag-and-drop editor, automation, segmentation, and A/B testing capabilities, and helpful customer support. It has helped us improve our email marketing efforts and reach more subscribers.

Cons

There are some features can be confusing or difficult to navigate for me. Occasional glitches, and the pricing model is based on the number of subscribers.

Review Source

VR

Verified Reviewer  
Great for beginners  
Events Services  
Used the software for: 6-12 months

### "Great marketing tool for beginners"

October 3, 2020

5.0

I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily.

Pros

This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers.

Cons

It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7. If you want to make an integration to another app the process is highly complicated if you don't know anything about coding.

Switched from

[Moosend](https://www.capterra.com/p/147042/Moosend/)

Because of the lack of options in pop-ups forms for the website which I strongly needed.

Review Source

TN

Thandile N.  
Freelance  
Entertainment  
Used the software for: 6-12 months

### "Simply the best!"

April 6, 2021

5.0

I wanted a ood and easy email marketing service with a good price and this makes me happy.

Pros

Maybe the best thing is the cost when stood out from what I was using before I have put to the side money after the principle multi day stretch of usage. Its mind boggling for my online business, clients and they love it, it transforms into a remarkable help that has become part of my ordinary commitment. Absolutely easy to use. Very generous even in on free plan with 2500 subscribers. Value for money!

Cons

To be honest with you, ever since I started using this, I've been completely satisfied.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Too many glitches with barely a funcional support system.

Review Source

Wayne S.  
CEO  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Great Value"

January 15, 2021

4.0

Good inexpensive way for me to stay in touch with my customers and prospects

Pros

Ease of Use. Great Value. Good Customer Service.

Cons

No 'cons' presently. The new update is fantastic.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

SendGrid was too expensive for the few newsletters that I send and they had a tremendous amount of bounces due to their IP address they assigned to us 'little people' being black listed.

Review Source

AC

Alyce C.  
Program Support & Comunications  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Great alternative to more mainstream email marketing products"

March 7, 2022

4.0

Pros

The price is right! This service has a wonderful price for the features included. For a small nonprofit, we were not willing to pay upwards of $50 per month to expand our contact list over 1000 people. Other than a few missing features, it offers almost everything you would find at a competitor. The campaign designer is simple to use and offers lots of opportunities for customization. I also find that the support team is VERY helpful and responsive. Overall, I love this product and I hope the Sender team continues to add features!

Cons

There are a few minor features missing that would improve our experience with the product, including: - The ability to send test emails to a list (rather than just a single person at a time) - The ability to add a note to send with a test email - The ability to add a "Share Campaign with a Friend" button comparable to Mailchimp's share feature - An easily accessible link to the browser version of a campaign, even after the campaign is sent - The ability to insert a video into the body of an email with a "play" button (currently, videos are automatically changed to gifs and will play when the email is opened)

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was expensive to upgrade from a free account.

Review Source

JS

Jovis S.  
Entrepreneur  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Great for new businesses!"

March 17, 2022

5.0

I'm very satisfied and thankful.

Pros

Sender offers FREE use of all their features! I first tried Mailchimp and got used to making email templates and campaigns there. Sender was not far off and transitioning to it was really easy when making e-mails. I made the decision to use Sender because Mailchimp (or any other that I tried) isn't offering free automation. In Sender, that's free too and with great ease of use (much like Mailchimp). Importing contacts was not at all hard. So I really think Sender has a very competitive set of features at no cost! (For limited recipients and sent emails)

Cons

Sender is best used in a computer browser. So if I have to check something with my phone, I find that the UI is not yet mobile friendly. However, I work around that by modifying the browser to look like its desktop site and it's fine.

Review Source

hT

henrik T.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Excellent customer service"

April 5, 2024

5.0

Fast, dynamic, friendly and skilled customer service

Pros

Excellent customer service. Fast reactivity and helped me set up the platform with complicated host settings.

Cons

There was nothing I didn't like, maybe the complicated setup but I suppose it's for not being considered spam later on.

Switched from

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

I was not not happy with the previous supplier.

Review Source

CP

Craig P.  
Digital Support Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Sender Review"

July 22, 2021

5.0

Pros

Very easy to use this software. Liked the ease with which you can import subscribers

Cons

our organization has 6 different congregations and they all use different emails but all on the same domain. It will be difficult to have the other congregations to signup because of domain verification.

Alternatives considered

[Brevo](https://www.capterra.com/p/132996/brevo/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Review Source

Yeaman S.  
Website Design & Development  
Internet  
Used the software for: I used a free trial

### "Satisfactory support & Service"

September 13, 2021

5.0

Pros

Marketing Automation, Customer instant support!

Cons

I don't see anything wrong with them but the search will continue.

Review Source

Ali H.  
CTO  
  
Used the software for: Less than 6 months

### "I have used this software for almost two months and we had no issues since then"

May 31, 2018

5.0

We use it to send our marketing emails. and some of our transactional emails

Pros

easy to use. it's functionalities are enough. api is good and wel-defined. but there can be pre implemented libraries in each programming language like c

Cons

There no WYSIWYG editor for transactional emails. Help and manual are not complete. number of clicks can be shown on the content for transactional emails and email automation.

Review Source

Response from Sender.net

June 5, 2018

Hello Ali! Thanks a lot for your review. Just a quick notice that actually there is WYSIWYG editor for transactional emails as well. Drop us a line to live-chat or support email and we will try to solve it out.

VR

Verified Reviewer  
Grafica Pubblicitaria  
  
Used the software for: Less than 6 months

### "Easy to use. I've implemented my newsletter in seconds!"

November 8, 2017

4.0

I implement my newsletter in seconds.

Pros

Clear design and with some interesting function like auto-resend option, automation or segment. Report and interaction data are very usefull . Customare service is TOP!

Cons

I'd like to have more trigger in automation and segment: people clicked a specific link, for example. I'm not able to find this funcion.

Review Source

Response from Sender.net

November 9, 2017

Hello there, Thanks for the review! Just a quick note that we have all the automation trigger there, let us know on support what do you looking for and we will guide you straight forward!

LS

Lucy S.  
Owner  
Retail  
Used the software for: I used a free trial

### "Sender is great!"

September 5, 2021

5.0

I started using sender following a number of good reviews. And they weren't wrong! so user friendly as i Have ZERO experience with this kind of thing. Support team are UNREAL! They have solved every issue for me and they are so prompt and friendly. \[SENSITIVE CONTENT\] have been amazing!

Pros

Everything! All automated and campaign emails

Cons

Nothing so far - everything I have used has been great

Reason for choosing Sender

Support, value for money, ease of use

Review Source

PK

Pempho K.  
Strategist  
Information Services  
Used the software for: Less than 6 months

### "Awesome Customer service"

February 3, 2021

4.0

Awesome customer experience, I was coming from Sendinblue, where I had an issue. Sender really showed me the value of live chat help and service. Also it didn't feel like the person was just sticking to a script, they tried to understand my issue and explain.

Pros

ease of use, features and ease of setting up

Cons

I wish they had starter templates for their automations

Alternatives considered

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

Reason for choosing Sender

Pricing and features

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Delayed response in answering queries, and unresolvable items

Review Source

DD

Deniz D.  
Consultant  
Computer Software  
Used the software for: 1-2 years

### "Very Useful For Simple User"

July 29, 2022

5.0

Pros

Simplicity. Other email automation tools have lots of unnecessary features and these are just caused confusing people mind.

Cons

Customer support and ''how to use'' video guides not enough.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Active campaign's interface is not user friendly and much complex. And of course free plan of active campaign is not enough for trial users.

Review Source

DP

Deepu P.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Love the product, the UI and the Support"

July 1, 2021

5.0

Pros

Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.

Cons

Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing Sender

Better Free Tier pricing that allows for scaled payout

Review Source

MMS

Mohammad Mehdi S.  
Website Manager  
Education Management  
Used the software for: 2+ years

### "Very Affordable and Easy to Use Email Campaign Provider"

March 21, 2022

5.0

Overall, I highly recommend this panel to everyone, especially small businesses and businesses in low-income countries. because the plan is generous and even If you want to upgrade to paid one, the price is very fair. On the other hand, the team support you whenever you need technical support.

Pros

Generous: The free plan has 2500 subscribers which is higher than other services that I’ve experienced User Friendly: The panel is very simple and easy to use Very good customer support

Cons

Template Editor can be more adjustable for right to left languages. I have some issues with numbers there.

Review Source

MP

Marc P.  
Sales  
Hospitality  
Used the software for: 6-12 months

### "Excellent Product"

June 30, 2023

5.0

Excellent

Pros

Excellent product and very user friendly

Cons

More analytics to under to under the opening of emails and time spent

Review Source

JM

Jonathan M.  
Managing Director  
Human Resources  
Used the software for: Less than 6 months

### "Great product at an affordable price "

May 1, 2022

5.0

Pros

I mainly chose Sender based on price compared to other competitors but am very happy with the features and how easy it is to use. It does everything I need and for a lot less than other companies.

Cons

Yet to find one as I have only recently started using it.

Alternatives considered

[Moosend](https://www.capterra.com/p/147042/Moosend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Sender

Price and I only need a few services which Sender provides.

Review Source

Neimuntas G.  
Motion graphics artist  
  
Used the software for: Less than 6 months

### "Great!"

November 10, 2017

5.0

Pros

Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.

Cons

Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!

Review Source

David W.  
Director  
Construction  
Used the software for: Less than 6 months

### "Very pleased indeed. "

June 28, 2018

4.0

Incredible levels of technical support. Never encountered the like before. Very impressed!

Pros

Technical support. Their technical support is genuinely excellent. Highly responsive, prompt and knowledgeable. I had a problem with my HTML that I couldn't fix for a campaign and they even did that for me! I used to use Mailchimp who would take days to reply. These guys reply almost immediately and couldn't work harder to help me. Really, really impressed.

Cons

There is some functionality - especially in campaign analytics - that I'd like. However, when I raised this they got onto it immediately so I can't really complain at that sort of helpfulness.

Review Source

AD

Adebimpe D.  
owner  
Design  
Used the software for: Less than 6 months

### "Customer Service"

October 17, 2021

4.0

9 out of 10

Pros

I love the quick response of the company team and their assistance in solving inquiries and issues. Thanks to \[SENSITIVE CONTENT\] who help me solve my automation issue tonight, who even went the extra mile too. Thank you

Cons

I don't seem to have one at the moment as I currently enjoying the software and the customer service

Review Source

Marcel H.  
Electronic Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Excellent beginner's tool "

November 30, 2022

5.0

Pros

Simplicity. Other email automation systems include several pointless features that only serve to confuse users.

Cons

It's a pretty new piece of software, which is wonderful but makes integrating it with other programs a little challenging.

Review Source

GY

George Y.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Owner"

February 25, 2019

5.0

Pros

Easy to use, once you understand send flow.

Cons

Until you understand flow it's difficult to maneuver. On several occasions I have deleted lists I wanted to keep.

Review Source

RN

Rajas N.  
Marketing Director  
Retail  
Used the software for: Less than 6 months

### "Excellent Application and Customer Support"

January 21, 2021

5.0

Sender app is hassle free, fast and easy application to use.

Pros

I selected this emailer client after checking out 2-3 others. Besides pricing(which is very competitive) I definitely loved its 1) simple interface 2) emailer designing software 3) Very active customer support.

Cons

Things I would like to see improved: 1) Contact management - the terminology needs to more explained. Also, there should be an option to create groups with data from campaign reports.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Brevo](https://www.capterra.com/p/132996/brevo/)

Reason for choosing Sender

Price, the free package, easy configuration, email creation tool.

Switched from

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)

Very poor customer service response and understanding towards their customer.

Review Source

JB

Jim B.  
Director  
Photography  
Used the software for: Less than 6 months

### "Suspended for no real reason"

July 25, 2023

1.0

Terrible, after suspension no common sense is prevailing so I have wasted a day of my time.

Pros

the usability and help documents are very good.

Cons

Spent 6 hours learning the system, and setting up a workflow only to find my account was suspended as 1.69% of people unsubscribed. Like every database of collected names, there is a settling down period and I believe the rule for your first campaign that has a freshly uploaded database of names should be ignored. If further campaigns break the rules then yes you should be suspended as you are continuing to spam people.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

usability

Review Source

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