# Page 3 | Sender Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Sender the right Email Marketing solution for you? Explore 210 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139770/SENDER/reviews

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Sender

4.7 (210)

[View alternatives](https://www.capterra.com/p/139770/SENDER/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Sender

## Showing most helpful reviews

Showing 51-75 of 210 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

fS

fenny S.  
DIRECTOR  
Airlines/Aviation  
Used the software for: 1-2 years

### "very good and the best one for emails"

October 15, 2024

5.0

the better one for emails. Excellent chat with \[sensitive content hidden\] . He was pleasant and solved my issue quickly and with absolutely no pain on my part. TERRIFIC service! Highly recommended!

Pros

very good,

Review Source

AA

Abdullah A.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "thanks sender"

November 19, 2024

5.0

amazing would recommend Sender to a friend

Pros

delivery is fantastic also the meterics are great

Cons

old school mail writer html need new easier tools

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

sender is better more efficent and easy not complicated

Review Source

AL

Aaron L.  
product manager  
Retail  
Used the software for: I used a free trial

### "Really Useful email marketing platform"

November 29, 2024

5.0

it makes me believe I can sell many products to customers. Really useful, highly recommend to small business.

Pros

The drag and drop builder is easy to build a attractive products introduction. the automation workflow can help me save time to do other things and don't miss any important moment to communicate with our client.

Cons

no, it matches my requirements for email marketing perfectly.

Switched from

[Bevero](https://www.capterra.com/p/145263/Xudle/)

it is not easy to use. I can only see partial reports, I can not see where my email going.

Review Source

vS

vasso S.  
Owner  
Public Relations and Communications  
Used the software for: Less than 6 months

### "A platfrom that everybody should use"

November 12, 2024

5.0

Perfect. They are very helpfull and eager!

Pros

The speed that the platforms works, the easyness

Cons

Nothing! Everything works perfect. it is the ideal!

Switched from

[MailPoet](https://www.capterra.com/p/235222/MailPoet/)

I was paused too often and i couldn't sent my e-mail campaignes

Review Source

Carr S.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Highly Recommend Sender "

January 16, 2025

5.0

It's been great so far because the chat support has been invaluable.

Pros

Ease of use and customer service is top notch

Cons

It would be great if we could set up branding within Sender when customizing Newsletters etc.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Sender

The Ease of use, pricing options, and customer support

Review Source

DJ

Dusanka J.  
office manager  
Real Estate  
Used the software for: Less than 6 months

### "Great support from \[sensitive content hidden\] from Sender team"

July 7, 2025

5.0

Great platform, use to use, great support, like it over all. They have a very good and professional support team

Pros

Great response and support from \[sensitive content hidden\]. Professional, kind and patience, she answered very quickly and help me understand what was the problem

Cons

strict policy about anti- spam, it wasn't very clear to me why my account was suspended, but fortunately, the support team helped me

Review Source

ID

Isabelle D.  
author  
Publishing  
Used the software for: Less than 6 months

### "Would Definitely Recommend "

November 7, 2024

5.0

It was great, I really appreciated the helpful customer service!

Pros

Very affordable, lots of options with good tier levels. Customer Service is awesome! Very helpful, patient and kind! They also have step by step tutorials for issues, which were very helpful and manageable in bite sized pieces. :)

Cons

A little tricky to figure out navigation and get everything setup, but as someone who isn't tech savvy at all, with a little help I got it down pretty easy. So not really a con.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Sender

it was more affordable for my very small budget

Review Source

RD

Rado D.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "Great afford"

January 8, 2025

5.0

Ive started week ago, and now I can send email to my customer like a pro...

Pros

Easyness, well done providing and settings

Cons

almost all, it´s well designed and well working

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Looking for something modern than mailchimp is

Review Source

IV

Ivan V.  
Marketing and Sales  
Retail  
Used the software for: Less than 6 months

### "Superb experience with Sender setup"

November 26, 2024

5.0

The overall experience is great so far. The support was very helpful with our questions before the purchase and was very helpful with onboarding process.

Pros

Easy setup with WooCommerce and predefined automatization for Ecommerce. Setup is easy with official plugin and easy connection. The first experience is superb.

Cons

Everything is good so far, we did not have any problems.

Review Source

AK

Anil K.  
Consultant  
Education Management  
Used the software for: I used a free trial

### "Excellent Sender with Excellent Support !"

January 10, 2025

5.0

over exeprience was very good.

Pros

The Features of send are very easy to use. Any person can setup ans use Sender.

Cons

The subsriber base is limited 2500. it would be better if its increased to 5000 free subsribers

Review Source

KC

Kátia C.  
Store Owner  
Retail  
Used the software for: 6-12 months

### " satisfied with the tool"

June 26, 2024

5.0

I use sender.net to attract customers and leads to my online store. Until today, I had not found an email marketing application that was so complete and easy to use. Especially if it's free.

Pros

Ease of creating templates for email marketing. Various options to create attractive mailings.

Cons

I wouldn't add anything. For me it's ok.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Because I found in sender a more practical, functional tool with better benefits than the other

Review Source

CO

Chris O.  
Marketing Director  
E-Learning  
Used the software for: Less than 6 months

### "Beautiful Platform with a Great Price"

June 3, 2024

5.0

Pros

The Customer Support Email Marketing Smooth send outs User-friendly email builder

Cons

SMS marketing failures for unknown reasons Little number of integrations possible

Review Source

FG

Flavio G.  
Musician  
Music  
Used the software for: Less than 6 months

### "Kudos for an excellent app and superb customer support!"

March 19, 2021

5.0

The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon).

Pros

I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!!

Cons

I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) – but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Sender

A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!).

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Moosend](https://www.capterra.com/p/147042/Moosend/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems – it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising.

Review Source

NB

Nicole B.  
Editor  
Writing and Editing  
Used the software for: Less than 6 months

### "Exceeding expectations so far"

May 6, 2024

5.0

Pros

I'm new to Sender after trying several different newsletter services, and so far I'm very happy with it. It's been easy to set up landing forms and an automation sequence for new subscribers, and the email design tool is easy to use as well. They also have a lot of resources for new users, and their free tier is one of the most generous ones I've seen. I also really appreciate that they have a payment tier that allows you to pay per email sent, rather than a monthly subscription. For less frequent emailers like me, this will save me a lot of money.

Cons

The only minor annoyance I have is that as best I can tell, when making a form for new subscribers, I'm restricted to putting the info in a smaller text box and can't use the entire page. Not a big deal, but I wish there was more flexibility.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp keeps taking more and more things away from users who don't sign up for one of their expensive monthly plans, and as a result it's a much worse experience than before.

Review Source

FC

Frank C.  
Independent Artist  
Fine Art  
Used the software for: 1-2 years

### "Sender Email Marketing Affordable Service with Good Deliverablility"

July 12, 2023

4.0

Sender is a great tool for artists and ecomcerce, however, the service I use to sell my art now has an email sending tool. But with Sender you get more bang for you buck in comparison.

Pros

It is quick to use. You can login and send an full designed email in minutes, or spend all day to tweak it, either way there are less steps to the process and it's not a large learning curve like MailChimp.

Cons

You have to put each paragraph in a separate text box, otherwise the subscriber may see them spaced differently in their inbox.

Alternatives considered

[Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/)[Buttondown](https://www.capterra.com/p/10008721/Buttondown/)

Reason for choosing Sender

Again, more bang for the buck, and they do a better job with email delivery to the inbox if you have your own domain name.

Switched from

[Mailjet](https://www.capterra.com/p/130105/Mailjet/)

MailJet seems to work better for Teams and can get complex for a Freelancer.

Review Source

MA

Markus A.  
Marketing Manager  
Entertainment  
Used the software for: Less than 6 months

### "Email marketing tool which delivers"

April 9, 2022

5.0

Our main objective is solved - we got reliable email marketing tool which delivers our messages to our subscribers fine. Secondly, great customer support helps us to solve ongoing issues, provides useful advices when and if needed. Overall, Sender is great solution for very reasonable price.

Pros

Briefly, the best feature of Sender, we love and appreciate the most, is that it can deliver your messages into subscribers inboxes. Moreover, customer support is super helpful here - all issues are solved fast and, most importantly, via live chat. It makes problem-solving very efficient in comparison with other email marketing tools which mostly offers email support only. Unboarding process was very smooth and easy, it did not create any additional headaches or consumed too much time during the set up of our campaigns. Also, based on past experiences, we can say that Sender is not too expensive and it pays back well for what you spend.

Cons

Generally, I do not see any significant drawbacks but few small upgrades could enrich the experience. Overall reporting/analytics could be slightly more informative. Currently, reporting per campaign and/or transactional email works fine but some overall reporting features would be useful too which would sum up performance of campaigns for a specific period, segment, etc. Then, segmentation based on subscribers' activity in transactional emails would be helpful as well. At this moment, I solve the latter with some automation rules.

Review Source

awogor M.  
Editor In Chief  
Professional Training & Coaching  
Used the software for: 6-12 months

### "My Best In Terms of Email Deliverability "

February 23, 2021

5.0

Sender is the best email autoresponder out there that guarantees you quality at a convenient price that doesn't have to cut a leg or shake your bank. I love everything about them from customer service to service delivery. It literally takes 2 seconds for \[SENSITIVE CONTENT HIDDEN\] to respond to live chat.

Pros

Sender has repeatedly proved to be the smartest and most effective in terms of email deliverability after comparing my campaigns on Aweber, ConvertKit, and Sender. The fact that it only cost $11 to maintain 5000 subscribers makes me say wow... The fact I can use my PayPal account to pay in place of a credit card makes me want to stick with them forever as I hate to link my credit card.

Cons

I'm not sure if this is a con, but I'm just hoping I still need to learn more about their Tagging feature and audience segmentation. I'm sure they have it.

Alternatives considered

[Kit](https://www.capterra.com/p/175000/ConvertKit/)

Reason for choosing Sender

Sender is inexpensive Sender customer support is faster Sender's list management is better and lots more

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Aweber price is higher. My campaigns on Aweber always ended in promotion tabs while Sender goes to inbox or Update tab.

Review Source

ILO

Inalegwu Leonard O.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I love Sender.net, The best in the industry right now"

November 9, 2021

5.0

the forms have helped me generate leads. Helped my email marketing far easier than i thought i would be

Pros

i love the mail automation and forms. it has helped me generate leads. i also love the overview feature. i helps me know the performance of my site in terms of visitors. wonderful feature. The forms integrate easily.

Cons

i have not seen yet, started using sender.net for about three months now. I hope there will be non

Alternatives considered

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Sender

To be sincere, Sender provides beginners like me up to 15000 mails per month to start our business and upgrade later. to me that is a very kind gesture. and almost all the features for the paid version is working with the free version. i am hoping to upgrade soon because i am not leaving sender. it is simply the best i have got.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

I was finding Automation and workflow difficult to set up

Review Source

BH

Baha H.  
Partner  
E-Learning  
Used the software for: 1-2 years

### "Sender- Review"

December 21, 2023

5.0

Great Product, great price and outstanding support

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Review Source

Juan Pablo G.  
Gestor de Imagen Web y Facilitador de Grupos  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Gran ayuda para mis campañas de correo electrónico"

January 14, 2023

5.0

Puedo crear fácilmente campañas complejas, segmentar listas y analizar el rendimiento, todo con unos pocos clics. ¡Muy recomendable!

Pros

He estado usando Sender durante algunos meses y estoy muy impresionado con lo que tiene para ofrecer. La interfaz es fácil de usar e intuitiva, por lo que nunca tuve problemas para comenzar. Las funciones de automatización también son excelentes: me ahorran mucho tiempo al crear campañas y administrar mis contactos.

Cons

No le veo ninguna contra a esta herramienta

Review Source

Valery G.  
Networker  
Music  
Used the software for: 6-12 months

### "First Time"

November 2, 2022

3.0

The only problem that I am meeting is your talk in English.

Pros

The logo of the software is wonderful and will done.

Cons

It takes too much time to send things to your partner.

Review Source

AH

Adam H.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for small business needs!"

September 21, 2022

5.0

Sender was used to get my business off the ground. It was a great tool to use when first starting out and is a great option for any small business looking to start emailing their contacts or creating a newsletter.

Pros

Sender has helped my business get off the ground by allowing me to create web forms to capture information for potential clients and segmenting them into specific lists to automate email campaigns.

Cons

The automation took some time to learn compared to other softwares, but once you learn the different work arounds it is easy to duplicate.

Review Source

BM

Beth M.  
Executive Director  
Mental Health Care  
Used the software for: 6-12 months

### "Sender Is An Excellent Choice"

February 22, 2021

5.0

This product is excellent and inexpensive. It's a really fantastic platform for our non-profit and helps us keep connected to the community we serve without a great expense. The support is second to none. I don't think I have never worked with such a responsive support team, ever. It's almost instantaneous and they actively work with you to correct concerns and fix bugs if you find them. I really appreciate them so much!

Pros

The ease of use and point and click editor/formatting are excellent. They are always working to improve it. Even when I think it's working great already, they make changes that improve the experience.

Cons

I do not find this difficult to use. It is very user intuitive and takes no time to figure out and be on your way to creating really stunning newsletters. It actually took me a few months before I took the time (COVID interrupted) to really understand how much it could do, and once I had the opportunity, within one newsletter week, I was able to upgrade our newsletter reader experience a lot. If there was one thing I wish was different about it, it would be that I think I would like the newsletter browser version to be available as soon as I schedule the email version send. This way, I could schedule the social and website posts that share it at the same time as I schedule the email version to go out. Right now, I have to wait until it actually gets sent before it's available in the browser version to share. I understand this may be a coding and timing issue that can't be resolved. It would just be a time saver for me if it could.

Reason for choosing Sender

It had everything I needed and more.

Review Source

JR

Jean R.  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Moved for the price, staying for customer service !"

November 11, 2021

5.0

It's a no fuss solution to send email broadcasts and automation. I've been looking for an alternative to Aweber so I could have funnels in trees and better delivery. Customer service is quickly available and helpful. Price is very low.

Pros

Delivery was better, price was lower, and customer service has been amazing every time.

Cons

I've had some issues setting up the API V1 but that was mostly on me. The new version V2 works perfectly.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Sender

There were all complicated (too much tracking and options), and expensive

Switched from

[AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/)

Price, delivery and advanced automations

Review Source

LL

Linna L.  
marketing  
Telecommunications  
Used the software for: Less than 6 months

### "24 hours supports really help me a lot."

April 29, 2022

5.0

with more than 10 years' experience, we have many customers' emails. Some of them just lost contact after a long time of no contact. It is a hard time during pandemic, we can not join any exhibitions. So we hope to keep in touch with our old customers. email marketing is what we need. And not only us, but also our competitors, our customers, all of them are using email marketing.

Pros

The product email campaign is not easy to use. I met many problems, but the 24 hours support engineers help me a lot to get used to the product. \[SENSITIVE CONTENT\] offers excellent support. I asked the same problem with 2 engineers. She could solve the problem in 2 munites!

Cons

verify domain. I have used this product for many days, but I still have not passed the verification things. There is weak support for this part. And it leads to our domain email returning much yesterday. My webmaster requires us to change a new domain.

Reason for choosing Sender

price, we just start email marketing. if the performance well, we can apply more budget. Sender has a good price for starters. The functions are easy to use and cover our main requirments.

Review Source

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