# Page 8 | Sender Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Sender the right Email Marketing solution for you? Explore 210 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139770/SENDER/reviews

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Sender

4.7 (210)

[View alternatives](https://www.capterra.com/p/139770/SENDER/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Sender

## Showing most helpful reviews

Showing 176-200 of 210 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kim H.  
owner  
Arts and Crafts  
Used the software for: I used a free trial

### "Review"

October 18, 2021

5.0

Pros

easy to use .free service for beginners. excellent customer support

Cons

not being able to change block size and videos can't be inserted straight from PC...must go through You Tube and no sound in video when email is opened

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I had a error issue with my account that no one would help me with.

Review Source

FY

Fatih Y.  
Marketing  
Textiles  
Used the software for: Less than 6 months

### "Easy to use"

February 25, 2022

5.0

1) Easy to use 2) Exceptional support team :)

Pros

1) Easy integration between my woocommerce website and e-mail campaigns. 2) Abandoned cart automation.

Cons

Difficulty of multiuser management. I have to work with IT manager to enable a new campaign.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

IT management decision

Review Source

AD

Adam D.  
Partner  
Retail  
Used the software for: Less than 6 months

### "Moved over from another mail provider and it was a bit of a struggle to start but impressed with it."

July 19, 2018

5.0

Pros

Ease of use, excellent support. I like the way they have set up almost a flow chart for automation of emails

Cons

no image library where you store most used images to be used again in other campaigns not so easy to save templates you've created.

Review Source

Response from Sender.net

July 23, 2018

Hey Adam, Thanks for the review. Even-though we have few struggles now, with upcoming new version of email template editor, we will implement image library and template management and lot's of new other features. Hope we could solve these issues very soon!

PF

Paul F.  
General Partner  
Hospitality  
Used the software for: I used a free trial

### "Mixed review"

April 22, 2021

4.0

email marketing

Pros

Templates are easy to use and figure out

Cons

Hardest part for me has been figuring out the subscriber management and set up. Also, not all of the templates have headings that display correctly in mobile device view and I would have thought the software should account for this as it detracts from the professionalism of the end product and is a reflection on my business

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Sender

Gave it a try

Review Source

BH

Brenda H.  
Pres  
Internet  
Used the software for: 6-12 months

### "Great Tech Support and Easy To Use for mail outs"

April 8, 2021

5.0

Good so far.

Pros

Easy to figure out to create email send outs. Chat feature for help is really good. Never have to wait long for help.

Cons

Only 1 domain can have an account. Can't have 2 email accounts with same domain name.

Review Source

DW

Dianna W.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "First time website developer"

October 20, 2021

4.0

Although I ran into several problems using widgets and getting an opt in form installed on my site, the Sender reps I've chatted with have been very patient and helpful.

Pros

I was primarily looking for an email service to help me gather subscribers for occasional newsletters to increase my fan base as an author.

Cons

As a user who just created her first website on WordPress, everything about the process has been challenging, including learning Sender.

Reason for choosing Sender

The price, and reviews I read.

Review Source

CW

Clifford W.  
Direvtor's Executive Assistant  
Automotive  
Used the software for: I used a free trial

### "What I liked About Sender"

April 16, 2021

4.0

Overall experience: An elegant, easy-to-use software with a great little auto follow-up feature.

Pros

The drag and drop features of creating campaigns were easy and intuitive

Cons

Setting up SPF record was a little challenging

Review Source

LAV

Lan Anh V.  
Marketer  
Education Management  
Used the software for: Less than 6 months

### "General assessment"

June 5, 2020

5.0

Pros

Simple software, easy to use. The rate of emails to the main mailbox is high, I am very satisfied.

Cons

Upload customer list is small, but the number of emails sent is a lot

Review Source

JF

Joshua F.  
Owner  
  
Used the software for: Less than 6 months

### "Great for the newbie that doesn't want to deal with setting up their own email servers."

October 4, 2017

5.0

Pros

The support is always on point. They are consistent on getting back to you, and the system is easy enough for the newbie to get emails out and seems to have features to grow into.

Cons

It's feature rich, so it can look overwhelming, but once you figure out that you're only going to use a few features to begin with, it's not that bad.

Review Source

Response from Sender.net

October 9, 2017

Thanks Joshua. Happy to help!

SC

Shashank C.  
  
  
Used the software for:

### "null"

October 22, 2018

3.0

Review Source

BBA

Binod Babu A.  
Founder and Author  
Publishing  
Used the software for: I used a free trial

### "Simple and Best!!"

September 23, 2020

5.0

Pros

Ease of use for beginners and customer support is very interactive, real-time, and supportive!

Cons

I don't know much more, but sure you should work a lot more to compete with other market leaders.

Review Source

MM

Mary M.  
Marketing  
Performing Arts  
Used the software for: Less than 6 months

### "Fantastic"

April 26, 2022

5.0

Sending simple monthly emails to our subscribers

Pros

Sender is soooo easy to use and well put together, we have only been using it a few months but we love it.

Cons

I would like to be able to edit the html code as is possible in other mail services but that's only a small niggle

Review Source

VR

Verified Reviewer  
Public Relations  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "I realy Like it"

December 4, 2018

4.0

Pros

Blocks that can make an interesting email.

Cons

i just started using this software i haven't seen any cons yet.

Review Source

DW

Debbie W.  
Marketing Manager  
Events Services  
Used the software for: Less than 6 months

### "Good software for the less complex email campaigns. Easy to use and support team on hand to help!"

August 2, 2017

4.0

Pros

This software is easy and quick to use. Great from small to medium sized companies. Well Done SENDER!

Cons

The email design section is very restricted leaving large gaps in between text boxes and buttons. Also, it is very basic when it comes to exporting data as you have to export each section separately (which is very time consuming).

Review Source

LZ

Leyla Z.  
content manager  
Education Management  
Used the software for: I used a free trial

### "mrs"

May 8, 2022

4.0

I can't say many things because I am so new to this platform and just trying my first email campaign. However, I am really appreciated of your support: too fast and wonderful. Thanks

Pros

freedom to design and having options to link and ...

Cons

in my view, it would be nice if our design email, be saved somewhere in the platform for the next usage

Review Source

MA

Mohamed A.  
Language instructor  
E-Learning  
Used the software for: I used a free trial

### "Perfect customer service"

January 24, 2022

5.0

The customer service, \[SENSITIVE CONTENT\] particularly, are very co-operative.

Pros

User-friendly and easy to use. The pricing is very affordable for small business comparing to other email services.

Cons

Nothing. I like everything and I plan to upgrade when I get the ball rolling.

Review Source

VS

Valeria S.  
Marketing Manager  
  
Used the software for: 6-12 months

### "Easy with a greap appeal!"

June 6, 2018

4.0

Pros

Also a childern could set a campaign with sender.net. Great templates and funcion are perfect for almost all the need in mail campaign. The Customare Care is the best in the world.

Cons

Some little bug, on update sudscriber's detail (for example), do not permit to put 5 star in Overall quality.

Review Source

aK

ali K.  
executive manager  
Information Services  
Used the software for: Less than 6 months

### "really good software :)"

February 1, 2021

5.0

Pros

ease of use, I really like it's ease of use

Cons

workflow can be a bit better, specially in triggers

Review Source

JC

Jonathan C.  
MD  
Real Estate  
Used the software for: I used a free trial

### "Excellent software"

February 8, 2022

5.0

Excellent

Pros

Simple to use, affordable, excellent customer support

Cons

There is nothing that I do not like about this software

Review Source

aA

april A.  
Director/ Owner  
Law Practice  
Used the software for:

### "Excellent executive from the help desk, was very helpful and jumped on the platform live to attend "

May 8, 2018

5.0

I already recommended the product

Pros

Easy to use and personalise and it obviates mail not going to JUNK. It was easy to upload material , lists, and user interface is friendly. Mostly it allows you to save others don't have that basic feature.

Cons

I could not work out the mail merge feature immediately but support quickly help navigate that . FAQ and videos need to be clearer and visible some were not so make sure it is clear

Review Source

IW

Ian W.  
Editor  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Usage could be MUCH better!!"

February 23, 2018

3.0

It's a free service that a small - once a moth - group can use without "extra" frills and extra costs.

Pros

It's free for me (Small user) as my Group is a NP club Newsletter that goes out each month to a small group of members

Cons

Layout can be better -I find I'm hunting around for different things all the time. Many of the steps I need to do are not logical or straight forward.

Review Source

Response from Sender.net

February 28, 2018

Hi Ian, Thanks for the review! Please let us know what you're constantly hunting for into our live-chat or email support. Only once we will know the exact problem we would be able to either find the solution or improve the system! Do not hesitate to get in touch via live-chat or email, our user support is there to help you out.

CH

Christian H.  
Managing Partner  
Management Consulting  
Used the software for: Less than 6 months

### "Easy to get started"

April 7, 2021

5.0

I did my first newsletter and it went as smooth as velvet.

Pros

Designed for intuitive use. no IT savvyness required.

Cons

No actual complaints. Would love to use TIMER for free.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Sender

HubSpot has too many features I don not need

Review Source

WS

Wesley S.  
Creative Technologist  
Information Technology and Services  
Used the software for: Less than 6 months

### "A recommendation"

February 21, 2019

4.0

Love it - it's a great app but the textbox is a deal breaker for me. If you can fix that I don't see how you can't succeed.

Pros

It's simplicity and easy of use. The overall UX is very well structured.

Cons

As a power user I find the Rich Textbox editor SUPER frustrating. It doesn't adhere to standard key strokes. For example Shift + End should select all the text fro current cursor position to the end of the text. But it instead moves to the last text box. Similary any of the arrow keys don't work as they should be intended they simply scroll the page. If I want to move to a different line I need to use the mouse.

Review Source

DD

Dina D.  
Quality Diretor  
  
Used the software for: Less than 6 months

### "Very easy to learn and use."

May 7, 2018

5.0

Pros

User friendly, great features in free model. You dont loose your time. More suprising: the great and fast support.

Cons

All good till now. After analysing several solutions in the market, sender was the one that accomplish my current needs.

Review Source

aM

ahmed M.  
freelancer  
Translation and Localization  
Used the software for: I used a free trial

### "my sender experience "

February 18, 2021

5.0

Pros

ease of use and customer support are very attractive qualities in sender.

Cons

I'm fairly new to email marketing. If you could include some tips or guides to avoid being mistakenly flagged as a spammer.

Review Source

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