Who Uses This Software?

artcloud serves art galleries and artists looking to run a streamlined business.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • artcloud
  • www.artcld.com
  • Founded 2012
  • United States

About artcloud

Artcloud simplifies the business of managing, buying and selling art. Using our comprehensive platform, galleries and artists can strengthen customer relations, manage inventory and reach collectors around the world. Additionally, art-lovers can engage with artwork in a new way, to build a collection to enhance their home or share with others. Whether youre looking for a better way to work or are in search of a unique work of art, Artcloud allows you to see the whole picture.


artcloud Features

  • Accounting
  • Billing & Invoicing
  • Commission Management
  • Consignments
  • Contact Management
  • eCommerce
  • Inventory Management
  • Marketing Management
  • Online Gallery
  • Point of Sale (POS)
  • Pricing Management

artcloud Reviews Recently Reviewed!


Capterra loader

Amazing Art Gallery Software

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has changed our business. We have three locations and this gives us a fully cloud-based inventory and point of sales program that is integrated for all three locations. We can access our entire inventory system from any computer or phone. Transferring inventory from one location to another is very easy. Creating tear sheets and custom lists for collectors is a breeze. Tracking sales by artist and client is very simple. The entire software is very intuitive and professional. Frankly it makes our lives easier and makes us look more professional to our collectors.

Everything is easy to set up. We have different tax rates for each location and artcld handles this well. We can also customize tax rates directly on an invoice if the piece is being shipped or delivered. Adding items to an invoice is easy, adding inventory is easy (they even have a bulk uploader and can help with bulk image uploads too), creating clients is easy and sales reporting is great.

It has a CRM built into it, so you can set reminders to follow up with clients and track activity per client. It has a read receipt built into its internal email software, so you can see if your emails have been delivered to collectors and if they've been opened.

Their customer support is amazing. They're always working to improve the software and taking input from users on ways to make it better.

It is a fixed rate paid monthly with unlimited locations and users.

Cons: They only integrate with Stripe for credit card processing, so we use a separate processor with better rates and manually enter payments in. I think Stripe can only link to one bank account, and we use separate accounts for our different locations, so that doesn't work for us. Their web integration looks great, but the only way to purchase through the website is through their marketplace, which also requires Stripe, so we maintain a separate website.

The android app never works as well as the iPhone app.

For galleries it's well worth the money, but the cost for individual artists to use the software is a little high, especially if you add in website integration, so our artists haven't switched to it yet.

Their accounting and reporting keeps getting better, but it still doesn't match up exactly with how we report and track.

Overall: Phenomenal. We've been using it for over a year and everyone in our business, from owners down to employees, love using it. Their support is top-notch and the software is continually getting better and better. I did a ton of research before switching our software and everything pointed to artcld being by far the best option for our company. It has lived up to it.

Nice cloud based software for art galleries and art merchants.

Jun 23, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is nice that it is cloud based so you can access it from anywhere and that is great if you roam around selling art or checking out artists in their workshops.

It has pretty good mobile apps for iOS and Android.

Cons: UX is kind of poor and annoying sometimes. Need serious improvement. The way data is prompted is not convenient (dimensions, medium, and pricing first? really?).

You have to master the tags use so you won't get lost.

Vendor Response

by artcloud on June 26, 2018

Thanks for the feedback! We¿d love the opportunity to learn a bit more about your user interface issues. We¿re always working on the system and if you¿ve got suggestions on how to make it better, we¿d love to listen. Feel free to email support@artcld.com anytime!

Amazing software with attention to detail for those looking to get a value application for the arts.

Jun 15, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Its the best place to buy art, browse and buy artwork from top artists and galleries,list your artwork on the fastest growing private marketplace.

Cons: Its a waiting period, by plugging in, and uploading data systems with plugs into art cloud's best-in-class art management platform.

Overall: Art cloud's is a full software programming system integrated and comprehensive enough fot rfine-art management solution. Art cloud is used throughout the glove by fine gallerias, galleries across the United States, private dealers, independent artists -marketers,consultants, curators and collectors - platform was built to help large to small business run efficiently and successfully.

Artcloud review

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is a Well organized web based gallery, including art clips to purchase online. It manages invoice client t relations

Capterra loader

It helps me keep all the work organized

Jun 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: ArtCloud is a place to find new artists and new collections. It allows to interact with other people interested in art. The customer support is very efficient and responds quickly.

Cons: Sometimes it has so many functions that it is difficult to start using. But in general it is an excellent software for employees of galleries

Fantastic system for gallery management

Feb 19, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: My gallery has tried several systems in the past and I have to say artcloud is on an entirely different level.