--- title: "ArtCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ArtCloud the right Art Gallery solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/139779/artcloud/reviews/" page_type: "reviews" language: "en" --- ArtCloud 4.8 (72) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of ArtCloud Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews Yasmeen F Marketing and Administrative CoordinatorFine Art, 2 - 10 employeesUsed the software for: Less than 6 months. “ArtCloud is a great, centralized platform that provides real-time analytics into prospective sales.“ March 3, 2026 Yasmeen F Marketing and Administrative CoordinatorFine Art, 2 - 10 employeesUsed the software for: Less than 6 months. “Migration was tedious since we were using an on-prem platform that was so nuanced.“ March 3, 2026 Yasmeen F Marketing and Administrative CoordinatorFine Art, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, ArtCloud has been a time-saver and provided more visibility into our market.“ March 3, 2026 NL Nick L OwnerFine Art, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes features are not built out intuitively and ArtCloud occasionally lacks features, like the inability to schedule a mass email.“ September 10, 2024 JJ Judie J Artist, Painter, Sculptor, EducatorArts and Crafts, Self-employedUsed the software for: 1-2 years. “I discovered that I was utilizing numerous software programs for functions like email contacts and campaigns, invoicing, inventory administration, and many more, but with ArtCloud, everything would be housed under one roof.“ September 11, 2023 SG Steve G OwnerArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “Integration into Quickbooks is difficult for QuickBooks to read.“ April 14, 2025 SG Steve G OwnerArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “They take the time to research issues and provide excellent responses that are easy to understand.“ April 14, 2025 CH Cara H Managing MemberArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “This is confusing for customers, and it would be nice to have an additional category or product type that would accommodate things like this.“ March 13, 2024 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yasmeen F. Marketing and Administrative Coordinator Fine Art Used the software for: Less than 6 months ### "ArtCloud has already helped us grow our business and saved us so much time." March 3, 2026 5.0 Overall, ArtCloud has been a time-saver and provided more visibility into our market. I now only have to input inventory once, sync it to the website, Artsy, and marketing emails. We're able to optimize in-person sales and connect with collectors who walk into the gallery. Sending follow up emails will be such a time saver since we can essentially plug and chug inventory instead of manually input details. Migration was tedious since we were using an on-prem platform that was so nuanced. The ArtCloud team was (impressively) involved and spent ample time with us. They were with us every step of the way and even made changes to their own migration pathways to make sure all historical data was visible to us. I am forever thankful to the ArtCloud team. Pros ArtCloud is a great, centralized platform that provides real-time analytics into prospective sales. It helps optimize day-to-day functions and essentially gives me a one stop shop for all things marketing, collector communication, website and inventory management. It wasn't difficult to learn and I like that I can customize searches to be as specific or broad as possible. Being able to see collectors interest in specific artists makes it helpful to target communication as well. We have been able to consolidate our marketing, emailing, inventory and sales management in one place instead of navigating/paying for multiple subscriptions. We no longer have to deal with a third party for our website and I love how our inventory automatically syncs to the website. Cons It is difficult to say any cons because anytime I have had a concern, it was addressed quickly by our customer success rep, who provided existing functions on the platform to mitigate the concern (since there are multiple ways to do certain things) and/or the developers will actually go in and make a change more conducive to our gallery's workflow. Alternatives considered [Artlogic](https://www.capterra.com/p/170623/Artlogic/) Reason for choosing ArtCloud ArtCloud felt more user friendly and better aligned with our organizations goals. Switched from [Artlogic](https://www.capterra.com/p/170623/Artlogic/) We were originally in ArtBase, bought out by Artlogic. At some point, we knew ArtBase would get dissolved so we wanted to start a migration sooner than later. We needed something that offered more than just inventory management. We were paying for multiple subscriptions and yet had less visibility into our market. Review Source CH Cara H. Managing Member Arts and Crafts Used the software for: Less than 6 months ### "Upgraded my gallery" March 13, 2024 5.0 The customer service has been exceptional from initial contact through to connecting my domain/website and now using it on a daily basis. Everything is elegant and well-designed. Pros Our website is stunning! People are blown away by how beautiful and easy to navigate it is. We love the ease with which we can enter and manage the information that previously took multiple spreadsheets, documents and applications to achieve. We feel like we've been given the gift of extra hours in our days! Cons We regularly produce events such as small concerts, workshops, retreats etc. We sell tickets or seats to these, and currently have to classify and treat them the same as selling artwork. This is confusing for customers, and it would be nice to have an additional category or product type that would accommodate things like this. Alternatives considered [Artlogic](https://www.capterra.com/p/170623/Artlogic/) Reason for choosing ArtCloud The high praise we received from \[sensitive content hidden\] for ArtCloud Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) We were managing everything using multiple spreadsheets and Word Documents in conjunction with Square and Weebly. There was a lot of room for error and duplication of work. We were looking for something that would reduce or eliminate duplication of effort and consolidate as much as possible into a single system. Review Source CS Carolina S. Managing Director Arts and Crafts Used the software for: 1-2 years ### "Art Cloud Services" July 20, 2023 3.0 Although the system is good until the support issues are resolved, I don't recommend you do business with them. Unless you are willing to pay for their website services. Maybe this is the problem; they are trying to push their web development team, resulting in a lack of support for regular accounts. And the support person is excellent for the job; she manages very well to talk a lot without saying anything other than underlying rude messages. Pros The inventory management is excellent and easy to use. Cons Customer service does not exist in this company, although they offer customer service. They have two levels of service Pro and regular. Ours is a regular account that only receives support by email. The people in that position about a year ago were excellent. This team is going down the hill now. The person in customer service is very rude. You get answers that bottom line only to prove how not smart you are; you end with more questions than answers. I exchanged eleven emails but never got a straight answer. This has happened two times already. My third experience was before Christmas when I needed to add pages to my website. I was told there was a "system bug," I cannot add new pages. All the plans that were made for the season had to be canceled them. Reason for choosing ArtCloud When I first met them, they were very helpful and professional. Is not like that anymore. Review Source Sarah R. Manager Arts and Crafts Used the software for: 2+ years ### "I love, love, love Art Cloud." May 7, 2024 5.0 My partner and I own Sarah Rockower Studio together. She is the talent who makes fabulous paintings and I'm the nerd who manages the company. A couple years back I was doing some research for a couple galleries to find an alternative to ArtBase (🤮) inventory manager which is how I discovered ArtCloud. I did a LOT of research and found ArtCloud to be the best of the best. When Sarah and I were starting our own business I was lucky to find that ArtCloud had just - then - opened up their platform to individual artists after only being available to galleries. Score! I signed us up right away because, duh. Pros I use ArtCloud and I adore the company. Their support is top notch and very accessible. Their website builder is drag and drop and easy to use and, again, if I have any questions, they're answered quickly and thoroughly. They also have an inventory manager complete with payment/social media integration, email campaigns, analytics, invoice creation and much more. As a singular artist, we pay $48 per month (no startup fee) - which is the basic package for both services. $29 for the inventory manager (up to 500 works) and $19 for website. They top out at $149 & $99 per month which provides more features that we don't require right now (though some features I would LOVE to use...it's not in the budget yet). They often host meetings for artists about business and software use which are live but can be viewed later. They don't take a commission on any sale. Cons There isn't much. Recently I discovered that I would like to edit my website's mobile pages separate from the web version which is not possible. Yet. I trust, however, that ArtCloud dev team will come up with this feature in the future. Future feature! Alternatives considered [Artlogic](https://www.capterra.com/p/170623/Artlogic/)[Artwork Archive](https://www.capterra.com/p/169087/Artwork-Archive/) Reason for choosing ArtCloud Superb. ArtCloud is simply the AWESOMEST! Sure, "awesomest" isn't a word but some situations call for innovation and ArtCloud does just that: innovate (and makes things EASY!). Review Source Jennifer M. Art Director & Consultant Computer Software Used the software for: 2+ years ### "Exceptional! Streamlined gallery workflow + Increased online sales" January 14, 2021 5.0 Artcloud has allowed us to streamline internal workflow, track & bring sales to fruition (in-person and online), expand e-commerce and web efforts. Their platform has been instrumental in positioning the gallery well for COVID-era changes. Pros I have been working with ArtCloud since 2013. We transferred a mid-size gallery from a Bento database to Artcloud with little conflict. Their team's approach is forward-thinking and they are constantly adding new features to the platform. Inventory management, client relationship management, and branded invoicing/messaging are all handled with ease. Great sales reporting features. Lead tracking and dashboard status is a huge help for the sales team. User management also easy--have created accounts for higher-level employees to temporary interns, changing access permissions accordingly. In 2020 we implemented their Artcloud API with a custom Wordpress site with great results--huge reduction in data entry redundancies for the staff and web sales increased 83% from previous year (e-commerce sales + website leads that closed). Excellent support, managing issues and open to feature suggestions. Cons Not much. Perhaps more flexibility in tracking inventory-to-sale for marketing purposes and flexibility in further tailoring branded materials (wall labels, invoices, tearsheets, etc). Alternatives considered [Masterpiece Manager](https://www.capterra.com/p/163277/Masterpiece-Manager/)[Artlogic](https://www.capterra.com/p/170623/Artlogic/)[galleryManager](https://www.capterra.com/p/126828/galleryManager/)[Art Galleria](https://www.capterra.com/p/163281/Art-Galleria/)[Artsystems](https://www.capterra.com/p/161335/Artsystems-Pro/) Reason for choosing ArtCloud Artcloud's fee structure was affordable and scalable, especially compared to more established brands, used widely in the fine art industry. Their team's energy, knowledge, and enthusiasm for constantly evolving their technology was also a huge factor. We wanted a platform that would grow and stay competitive with the ever-changing landscape. Switched from [Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/) Bento was not agile enough for needs of managing a growing art gallery (inventory, client relationship management, invoicing). Review Source NB Nick B. Director Arts and Crafts Used the software for: 2+ years ### "Good looking, high functioning" October 26, 2022 5.0 A business that listens to it's customers, brings in change as quickly as possible and is there to promote the businesses it works with. We truly feel like partners, which, we never did with competitor brands. Pros Ease of starting and the user-friendly nature of the dashboard. Upgrades make sense and follow the same clean approach of the base system. Cons As a UK gallery, we have a specific need to work tax slightly differently so the tax function doesn't work well for us. That said, we have a work around which is not labour intensive and works perfectly. Alternatives considered [Masterpiece Manager](https://www.capterra.com/p/163277/Masterpiece-Manager/)[Veevart](https://www.capterra.com/p/155877/Veevart/)[Artsystems](https://www.capterra.com/p/161335/Artsystems-Pro/) Reason for choosing ArtCloud Price to function analysis proved ArtCloud to be superior. We tried ArtLogic but found the system to be glitchy, aimed at the secondary rather than primary market and overpriced for the functionality we could use. Switched from [Artlogic](https://www.capterra.com/p/170623/Artlogic/) Superior product aimed at our market with much better useability and easy to train new staff to use. Review Source DE David E. Director/Co-Owner Arts and Crafts Used the software for: 2+ years ### "Artcloud is a game changer" September 23, 2021 5.0 Our gallery has been open since 1990, and we have been using Artcloud for five years now and it was a game changer for us. It has increased our efficiency by leaps and bounds, and made us a much stronger company overall. Pros Artcloud has a very active development cycle, so there are always new features being added. I love the back end of their system as I find it easy to use and generally pleasing to the eye. I've used some of their competitors, and I feel like many are behind the user experience and aesthetic curve. But aesthetics aren't the most important thing; it's about what the software can do for you. And, Artcloud delivers on that front. The features that have helped us are too numerous to list, but I can put it this way, we've had several employees move on to different careers since we started using Artcloud, and we haven't had to replace them. That's because Artcloud does so much! They even recently added integration to 1st Dibs, which was a huge plus for us. We consider Artcloud an integral part of our team and I highly recommend them to any of our gallerist friends. Cons I don't have any cons for this software because they have such a responsive team. Any technical issues are handled right away and with their constant/active development any needed features are often added, within reason, of course. Alternatives considered [Artlogic](https://www.capterra.com/p/170623/Artlogic/) Switched from [Masterpiece Manager](https://www.capterra.com/p/163277/Masterpiece-Manager/) At the time, Masterpiece didn't have a responsive enough developmental cycle, and it was too buggy. Review Source KB Katie B. Gallery Manager Luxury Goods & Jewelry Used the software for: 2+ years ### "ArtCloud's platform is a great fit for any gallery looking to grow their sales" June 4, 2021 5.0 Pros We love how easy the product is and how response ArtCloud's support team is. They listen to us when we have feedback and often times implement that feedback into new features. We've been with them for over 5 years and can't imagine running our gallery without their platform. Cons There really isn't anything we don't like. Alternatives considered [Artlogic](https://www.capterra.com/p/170623/Artlogic/) Reason for choosing ArtCloud We choose ArtCloud over ArtLogic because they are located in the US and not in the UK. Also we found that ArtCloud's interface was much more intuitive and easy to use than ArtLogic's Review Source SG Steve G. Owner Arts and Crafts Used the software for: 2+ years ### "Carole Laroche Gallery" April 14, 2025 4.0 The software team in the user experience are easy to understand once you get the hang of it. Pros The support we get from \[sensitive content hidden\] is great. They take the time to research issues and provide excellent responses that are easy to understand. Cons Integration into Quickbooks is difficult for QuickBooks to read. The knowledge base is not that extensive. The website set up areas look difficult to learn. Review Source NA Nicole A. Exectutive Director Arts and Crafts Used the software for: I used a free trial ### "Thank You ArtCloud and \[sensitive content hidden\]" June 20, 2025 5.0 \[sensitive content hidden\] with ArtCloud assisted us extensively with ArtCloud, and she was absolutely wonderful every step of the way. We will be sending people to her and recommending ArtCloud. Pros ArtCloud is a robust power-house of a platform that helps gallerists from A-Z. Their customer service is unmatched, and they produce websites that are both beautiful and functional. A gallerists's dream, ArtCloud exceeds the quality of their competitors. Cons ArtCloud is a master in its area of specialty, and we really see no flaws. It is comprehensive technically in terms of what it can do and beautifully designed. Review Source KK Kim K. Owner/Gallerist Arts and Crafts Used the software for: 2+ years ### "Highly recommend this user-friendly software " April 19, 2023 5.0 Emails to the ArtCloud support team are answered in a prompt manner.? Pros I like that ArtCloud is intuitive and very user-friendly. I was out of the workforce for 20 years raising children. I was nervous about learning new technology but the ease of ArtCloud made the learning curve manageable and now it’s second nature. Cons My accountant believes that some of the bookkeeping functions that track artist payments could be simplified. Reason for choosing ArtCloud Straight forward presentation of the product. Review Source NL Nick L. Owner Fine Art Used the software for: 1-2 years ### "Strong Work ArtCloud" September 10, 2024 5.0 Pros The cost/benefit analysis is on point and the customer service is on point. I really appreciate ArtCloud's value and service. Thank you. Cons Sometimes features are not built out intuitively and ArtCloud occasionally lacks features, like the inability to schedule a mass email. ArtCloud is responsive to concerns, however. Review Source MD Missy D. Gallery Associate Arts and Crafts Used the software for: 1-2 years ### "Fabulous & Efficient System Perfectly Suited for Art Galleries" August 30, 2019 5.0 Artcloud is awesome. I recommend 100%. Pros I can't say enough good things about this company. For starters, Artcloud's team and staff are knowledgeable, responsive, and truly dedicated to their clients. One time they assisted us over a holiday weekend when we were pressed to meet the launch date for our new website. They went above and beyond to make sure all went smoothly-- and were polite, friendly, and professional through the entire process. They take all of our requests and questions seriously; nothing is overlooked. And again, they are so polite and friendly! Their sunny personality really makes a difference. The Artcloud program is perfectly tailored to a gallery's needs. It is our go-to platform for nearly all aspects of our business, including communicating with clients, contact database, inventory management, and our website. It's so nice to have everything in one place, so there is less redundancy and errors. The program itself is very efficient: Artcloud introduces new features to streamline processes, and removes features that are superfluous or clunky. The interface is sleek, intuitive, and user-friendly, which helps us keep our data clean and organized. Training new employees on Artcloud is a breeze. Cons Artcloud is still in the process of being finessed and perfected to suit its purpose, so there are hiccups from time to time. But the team is always available and responsive when we're having an issue. I really feel like I have a direct line to their staff, which is more than I could ever ask for in a software company. Review Source TD Tiny D. Owner Arts and Crafts Used the software for: 1-2 years ### "Satisfied website" June 17, 2023 5.0 I really like them and the site. Get many compliments. Pros I had fast a professional website and got really good help to get it going. Support appreciated. Cons It took a while before I was found online. (And of course maybe my own fault). Review Source TC Travis C. artist Arts and Crafts Used the software for: 6-12 months ### "Artist management and website builder review." September 21, 2021 5.0 Customer support was fantastic! They really helped to get my new site up and running. Pros I have recently switched to ArtCloud's website hosting and data management tool as a way of combining my inventory manager and online archive. The integration works fantastic, it helps keep my studio inventory at the tips of my fingers as well as allowing easy use and uploads to the website. ArtCloud really helps me streamline what is still available to collectors as well as archiving all pertinent information such as pricing, location, and images.  Cons Non yet, I am still very happy with the service and product. Review Source LS Logan S. Gallery Curator Fine Art Used the software for: 6-12 months ### "ArtCloud is absolutely incredible" February 8, 2022 5.0 We love ArtCloud so much. Hard to envision using anything else. It has made us overall more efficient in each of our positions which allows for better client experience. Pros ArtCloud is the best tool on the market for galleries. It is extremely user friendly and helps keep track of all sales analytics and our gallery contacts. We started using this platform as only an inventory system and have since moved over into utilizing their website services and couldn't be happier. Their support team is very incredible and responsive to any issues you may have. Cons I wish there was a bit more specific customization to the Website. The email campaigns could use a bit of an upgrade too before we would want to switch to using those. More specific tailorings would be a nice touch such as edits to wall labels, invoices, sales by artist, etc. However, their support team is amazing and always taking suggestions. Review Source nW nathalie W. photographer Arts and Crafts Used the software for: 2+ years ### "artcloud review" April 21, 2023 5.0 Pros I really like the aesthetic and the costumer service is outstanding. I work with \[sensitive content hidden\] and she is amazing at resolving my issues. Cons It is sometimes complicated to figure out how to make things look the way I want to but I always get it resolved with your help. Review Source RD Ren D. Studio Artist Admin Support Arts and Crafts Used the software for: 2+ years ### "The Amazing \[sensitive content hidden\]" December 12, 2023 5.0 \[sensitive content hidden\] and I had a training zoom call last week that was absolutely amazing. Her grasp of the application and how to tailor it to our specific needs is second to none. I thoroughly enjoyed how simple she made it all to a novice to digest. I can't remember a time in recent history when I has such a pleasant customer service experience. Pros It is very intuitive. Cons It sometimes creates unnecessary duplicates because of the auto-save feature Review Source AE Areg E. فن Arts and Crafts Used the software for: 6-12 months ### "Support him" May 10, 2024 5.0 Pros Very organized and sufficient for my needs without resorting to another product Cons The product has no defects On the contrary Review Source MM Mary M. President Arts and Crafts Used the software for: 2+ years ### "I have suggestions for how to improve." May 9, 2023 5.0 Pros Ease of sending emails with the photo and information Cons Too Expensive for everything. It is very hard to search certain things. Review Source MC Madhav C. Assistant Gallery Manager and Communications Specialist Fine Art Used the software for: 1-2 years ### "User experience" July 19, 2024 4.0 Pros It makes business, design and marketing easier. It is fast and user friendly. Saves time as it generates its own certificates and invoices. Really good customer service. Help is always there when needed. Cons Unfortunately, some much desired features require an upgrade of membership. Review Source JV Joslyn V. Co-owner Woodwalk Gallery Arts and Crafts Used the software for: Less than 6 months ### "Yay!" November 15, 2022 5.0 We love it! We've loved working with Kat. She's so knowledgeable. Pros Website builder was wonderfully intuitive and easy to use. I have fun designing our website. I love that I can chat any problems I'm having. I love that we can track all inventory and it's directly linked to the website. Cons We also host events so trying to navigate ticketing for these on the site has been trickier Reason for choosing ArtCloud the inventory management and allllll the extras. I can print wall tags! Review Source LS Laurie S. artist Arts and Crafts Used the software for: Less than 6 months ### "great software for artists" December 20, 2022 5.0 Pros This CRM and management software is specifically geared towards artists and galleries. I really recommend for cataloging your work and managing clients. Staff is super helpful. I give them a 10/10 and am very satisfied. I use the software for my inventory, website, CRM, and email list. Cons At first, a few features were a little challenging to figure out on the website because I was a new user, but the staff was extremely helpful in giving me an overview and addressing any questions. The website is now very easy for me to use. Review Source CA CRYSTAL A. Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Amazing software with attention to detail for those looking to get a value application for the arts." June 15, 2017 5.0 Art cloud's is a full software programming system integrated and comprehensive enough fot rfine-art management solution. Art cloud is used throughout the glove by fine gallerias, galleries across the United States, private dealers, independent artists -marketers,consultants, curators and collectors - platform was built to help large to small business run efficiently and successfully. Pros Its the best place to buy art, browse and buy artwork from top artists and galleries,list your artwork on the fastest growing private marketplace. Cons Its a waiting period, by plugging in, and uploading data systems with plugs into art cloud's best-in-class art management platform. Review Source MZ Mehron Z. Director Fine Art Used the software for: 2+ years ### "Art Cloud is Great!" March 3, 2025 5.0 Our relationship with \[sensitive content hidden\] and his team goes back a long way. They have continuously improved the software, refining it to near perfection. The interface is highly intuitive and user-friendly, and their customer service is truly second to none. Pros It is comprehensive, easy to use and support is alway there and responce is quick. Cons i cannot think of any that is not resolved yet. Review Source Response from artcloud March 5, 2025 Thank you so much for your review, Mehron! We appreciate your words and we look forward to continuing to support you. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.