# Page 2 | ArtCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ArtCloud the right Art Gallery solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139779/artcloud/reviews

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ArtCloud

4.8 (72)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ArtCloud

## Showing most helpful reviews

Showing 26-50 of 72 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Madhav C.  
Assistant Gallery Manager and Communications Specialist  
Fine Art  
Used the software for: 1-2 years

### "User experience"

July 19, 2024

4.0

Pros

It makes business, design and marketing easier. It is fast and user friendly. Saves time as it generates its own certificates and invoices. Really good customer service. Help is always there when needed.

Cons

Unfortunately, some much desired features require an upgrade of membership.

Review Source

AE

Areg E.  
فن  
Arts and Crafts  
Used the software for: 6-12 months

### "Support him"

May 10, 2024

5.0

Pros

Very organized and sufficient for my needs without resorting to another product

Cons

The product has no defects On the contrary

Review Source

EM

Emily M.  
Owner/Director  
Fine Art  
Used the software for: 2+ years

### "Great Value!"

December 8, 2021

4.0

Great! I think it is a good value for what they offer, and it's allowed me to run my gallery smoothly from the minute I started it. We went from doing $300 a month, to almost $250,000 in a year and it has helped us immensely staying organized and efficient.

Pros

I love how integrated everything is, the inventory, website and their marketplace. Their marketplace is really great because our collectors can access all of our work (if we choose,) but our website can be curated with select pieces and an option to then see all the works. I also like have another platform for art buyers to browse, and ArtCld has been working on marketing that platform as well, and we've seen an uptick in traffic. Their customer service is also excellent, and very open to suggestions.

Cons

The mobile app is unusable when it comes to invoicing. I really wish we could use the mobile app more frequently, but I have to use the website instead when I'm on my phone or iPad. The website design isn't intuitive, or super flexible. This area could use the most room for improvement in my mind.

Reason for choosing ArtCloud

I don't remember the other alternatives, but the cost was the prohibiting factor, and the ArtCld marketplace was a big driving force for me to chose them.

Review Source

Ross R.  
Owner  
Retail  
Used the software for: 1-2 years

### "Amazing Art Gallery Software"

September 6, 2018

5.0

Phenomenal. We've been using it for over a year and everyone in our business, from owners down to employees, love using it. Their support is top-notch and the software is continually getting better and better. I did a ton of research before switching our software and everything pointed to artcld being by far the best option for our company. It has lived up to it.

Pros

This software has changed our business. We have three locations and this gives us a fully cloud-based inventory and point of sales program that is integrated for all three locations. We can access our entire inventory system from any computer or phone. Transferring inventory from one location to another is very easy. Creating tear sheets and custom lists for collectors is a breeze. Tracking sales by artist and client is very simple. The entire software is very intuitive and professional. Frankly it makes our lives easier and makes us look more professional to our collectors. Everything is easy to set up. We have different tax rates for each location and artcld handles this well. We can also customize tax rates directly on an invoice if the piece is being shipped or delivered. Adding items to an invoice is easy, adding inventory is easy (they even have a bulk uploader and can help with bulk image uploads too), creating clients is easy and sales reporting is great. It has a CRM built into it, so you can set reminders to follow up with clients and track activity per client. It has a read receipt built into its internal email software, so you can see if your emails have been delivered to collectors and if they've been opened. Their customer support is amazing. They're always working to improve the software and taking input from users on ways to make it better. It is a fixed rate paid monthly with unlimited locations and users.

Cons

They only integrate with Stripe for credit card processing, so we use a separate processor with better rates and manually enter payments in. I think Stripe can only link to one bank account, and we use separate accounts for our different locations, so that doesn't work for us. Their web integration looks great, but the only way to purchase through the website is through their marketplace, which also requires Stripe, so we maintain a separate website. The android app never works as well as the iPhone app. For galleries it's well worth the money, but the cost for individual artists to use the software is a little high, especially if you add in website integration, so our artists haven't switched to it yet. Their accounting and reporting keeps getting better, but it still doesn't match up exactly with how we report and track.

Review Source

CW

Charlotte W.  
Assistant Gallery Director  
Arts and Crafts  
Used the software for: 1-2 years

### "We love ArtCloud"

July 15, 2022

4.0

Overall experience has been fantastic, the platform is wonderful to use and has definitely improved our business. The ArtCloud team is amazing, in particular,\[SENSITIVE CONTENT\], who has a deep understanding of the software and is always prompt to hep with our questions. We would highly recommend ArtCloud.

Pros

ArtCloud is a fantastic and easy platform to use, once you have learnt the basics, and we have loved using it over the past year. There are many fantastic tools and abilities to utilise within the program, and we feel like there is much more to learn and discover. The customer service has been amazing, the attentive team is always on hand to help. The improvements to our website and ability to click and pay have been two of our highlights.

Cons

\- Ability to edit the look of invoice and COA could be improved. - Processing of lawaways/deposits could be improved. - Virtual installation on website could be tweaked. - We haven't quite been able to create specific client groups as desired, we think this could be improved. - The updates are great, and part of the improvement of the platform; but sometimes can be frustrating to re-learn processes!

Review Source

LD

Lauren D.  
Assistant Director  
Fine Art  
Used the software for: 2+ years

### "Many pros, some cons, overall our best choice for inventory and website"

October 4, 2022

4.0

ArtCloud's customer service is excellent and they always try to solve the problems that arise. The software is constantly being worked on, which is nice in general, although sometimes constant changes make our staff weary. I think the important features of the software - inventory, sales, client database, website - work well, they save time, and they integrate with each other perfectly - no more double data entry or maintaining multiple spreadsheets.

Pros

We moved from a system of tracking our inventory in spreadsheets, creating invoices in another spreadsheet, manually updating a separate website, and tracking contacts in Outlook. It was a lot of work. With ArtCloud, all those pieces are integrated and speak to each other. We make a change in one place, and it updates everywhere immediately. The amount of staff time this saves is huge. ArtCloud is easy enough to use that all our staff can use it, including remotely (which was big during 2020). When ArtCloud released their own website builder, this was also a big deal for us, as we were feeling weary of constantly updating websites due to technology changes (from MS Builder, to Wordpress, to custom built). Having all these functions in one place is amazing.

Cons

In some ways, I'm finding ArtCloud becoming too customizable and bulky. Certain features are becoming a complex maze of toggles and tweaks and don't operate intuitively. The website builder is too much work, in my opinion, when I just want to drag and drop elements and have them look decent out of the box. Now I find myself having to tweak padding and margins on every single element, and I still can never get it looking totally normal. But having the website builder integrated with our inventory system is, overall, a benefit.

Review Source

KB

Katie B.  
Gallery Manager  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "ArtCloud's platform is a great fit for any gallery looking to grow their sales"

June 4, 2021

5.0

Pros

We love how easy the product is and how response ArtCloud's support team is. They listen to us when we have feedback and often times implement that feedback into new features. We've been with them for over 5 years and can't imagine running our gallery without their platform.

Cons

There really isn't anything we don't like.

Alternatives considered

[Artlogic](https://www.capterra.com/p/170623/Artlogic/)

Reason for choosing ArtCloud

We choose ArtCloud over ArtLogic because they are located in the US and not in the UK. Also we found that ArtCloud's interface was much more intuitive and easy to use than ArtLogic's

Review Source

NR

Nate R.  
Assistant Manager/Lead Sales  
Arts and Crafts  
Used the software for: 2+ years

### "ArtCloud Review"

March 11, 2023

5.0

ArtCloud has been very responsive to our suggestions regarding services and adapting to our needs. I can easily start a conversation with a new or existing customer whether in person or through our website and make a sale in an instant or through a dialogue over the course of multiple emails, phone calls, or visits. Through using the website and the interactive app, I have access to all of the information about the the artists and their artwork. I am then able to provide the information to clients and artists with very easily.

Pros

ArtCloud makes it easy to upload images and create inventory pieces that help us clearly show the aspects of paintings and sculptures when customers cannot be physically in our gallery. A lot of industries are moving towards internet and cloud based facilitation, but when it comes to the gallery experience nothing beats an in person visit. ArtCloud allows us recap and follow up on visits, promote new artwork and shows, while collecting information from our clients with ease.

Cons

Sometimes when new updates are implemented, it actually adds to the amount of clicks and extra pages to sort through. At times, this makes previously simple procedures more time consuming. What's good for one may not always be good for all.

Review Source

DP

Daniel P.  
Director of Operations  
Arts and Crafts  
Used the software for: 2+ years

### "Art Cloud is the best CMS for Art Galleries"

March 9, 2023

5.0

This CMS has brought our Gallery to the next level with customer experience. We have an app, full service website, inquiry and marketing portal, support management, POS, etc.

Pros

I love their responsiveness to support inquiries and their customer relationship. They have a team of all stars who are so helpful and friendly. You feel like they are part of your team and really care. I hope they never lose this as they expand because they are certainly the best Gallery CMS in the market.

Cons

I really cant identify anything that I am unhappy with to be honest. Their integrations and user friendly CMS is extremely efficient and impactful

Review Source

JJ

Judie J.  
Artist, Painter, Sculptor, Educator  
Arts and Crafts  
Used the software for: 1-2 years

### "ArtCloud Recommendation from a Studio Artist"

September 11, 2023

5.0

When I decided to revamp my website to include an e-commerce capability, I joined ArtCloud approximately a year ago.I discovered that I was utilizing numerous software programs for functions like email contacts and campaigns, invoicing, inventory administration, and many more, but with ArtCloud, everything would be housed under one roof.During my shift to a new web presence, I found the ArtCloud personnel to be very patient and helpful.For a more complex and professional collection of art-related platforms, I heartily recommend using ArtCloud.

Pros

Having several software packages under one roof--e-commerce, e-mail contacts, inventory management, business forms, etc.

Cons

I find it difficult to manipulate some of the software, but the support team is very helpful.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing ArtCloud

When I decided to revamp my website to include an e-commerce capability, I joined ArtCloud approximately a year ago. I discovered that I was utilizing numerous software programs for functions like email contacts and campaigns, invoicing, inventory administration, and many more, but with ArtCloud, everything would be housed under one roof. During my shift to a new web presence, I found the ArtCloud personnel to be very patient and helpful.For a more complex and professional collection of art-related platforms, I heartily recommend using ArtCloud.

Review Source

TL

Tina L.  
Chief Business Officer  
Arts and Crafts  
Used the software for: 2+ years

### "ArtCloud will transform your business"

June 18, 2021

5.0

I've had a great experience with ArtCloud. The team was all too willing to get on zoom calls while I was designing my website, and they are very responsive to feature requests. In general, the support is excellent, which was (and still is) very important to me in the ever-changing art market.

Pros

I had previously been using a spreadsheet to track art which was highly ineffective. ArtCloud is easy to use and allows me to know where the art is at all times, create quicklists for galleries and clients, and build a website based on my inventory list. Database design is still important so that you can easily retrieve your art but once that is accomplished, ArtCloud takes care of everything else!

Cons

There is no drag and drop on web pages to easily arrange your art as it is done via quicklists.

Alternatives considered

[ArtBinder](https://www.capterra.com/p/170622/ArtBinder/)[Artlogic](https://www.capterra.com/p/170623/Artlogic/)[Artwork Archive](https://www.capterra.com/p/169087/Artwork-Archive/)[ArtMoi](https://www.capterra.com/p/180170/ArtMoi-Gallery/)

Reason for choosing ArtCloud

Ease of creating a website that is completely integrated with inventory, and USA-based support.

Review Source

AV

Alyss V.  
Gallery Director  
Retail  
Used the software for: Less than 6 months

### "We LOVE ArtCloud"

January 7, 2022

5.0

Prior to ArtCloud, our inventory software, website, client contact list, email marketing, and invoicing were all separated and took a lot of time to keep updated. Now all of those things are housed in one platform that is incredibly easy to use, saving so much time– time that we can use to focus on other areas of the business. The ArtCloud team is fantastic to work with. They are friendly, professional, knowledgable, and quick to help with anything we have needed. The transition and data migration process was simple and we are excited to use the platform to its full potential to help grow our business.

Pros

It's difficult to choose just a few favorite things about ArtCloud. The administrative work we used to dread is now streamlined and enjoyable because of ArtCloud's ease of use and myriad features that all function together. We are truly on cloud nine with ArtCloud.

Cons

Switching our systems over to ArtCloud was very simple and the transition was smooth. It's great that the team is constantly developing improved features and integrations. I am excited for the email marketing to become more robust with enhanced analytics.

Alternatives considered

[Artsystems](https://www.capterra.com/p/161335/Artsystems-Pro/)

Reason for choosing ArtCloud

Compared to similar products, ArtCloud has amazing insight into what art galleries really need and how they operate. The value and service are incomparable.

Review Source

bB

brad B.  
Marketing Director  
Fine Art  
Used the software for: 2+ years

### "ArtCloud for Galleries is the easy button"

March 11, 2023

5.0

We have used ArtCloud for over 8 years. ArtCloud's interest in our needs started at the very beginning and continues through this day. Their feedback and response is nearly immediate. They actually care about what we need, sadly this is rare in business relationships. I cannot imagine being in the art gallery business and not have ArtCloud as an ally.

Pros

Our gallery is the quintessential small business; there are two of us who do everything. I handle marketing (and everything else), the \[sensitive content hidden\] handles business and everything else. ArtCloud provides THE solution for inventory, artist, contact and WEBSITE design and updates in one place for a very friendly price point.

Cons

The things I don't like are so nit-picky I cannot think of them easily.

Review Source

DK

Darcie K.  
Managing Director  
Arts and Crafts  
Used the software for: 6-12 months

### "Review"

October 27, 2022

4.0

Absolutely wonderful. The team is a dream come true. They are so helpful and timely. \[SENSITIVE CONTENT\] is incredible.

Pros

One on one contact from the beginning in setting everything up was amazing. Having access to the team on the chat function is also great. The design aesthetic is lovely. Customization is a a bonus. Having the inventory system and website on the same platform is so helpful and saves us a lot of time.

Cons

More features could be added on the accounting side of things.

Alternatives considered

[Airtable](https://www.capterra.com/p/146652/Airtable/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing ArtCloud

Very friendly team, knowledgeable, personable, and helpful. The Artcloud staff having experience working in art galleries is also an added bonus. It really helps us streamline discussions, actions, and outcomes. Integrated inventory system and website makes things so much easier for our team and saves us time so we can focus on other tasks.

Review Source

LP

Lena P.  
Co-Director  
Fine Art  
Used the software for: 2+ years

### "Excellent Experience All Around with ArtCloud "

May 25, 2023

5.0

Pros

We started using ArtCloud in 2020 and couldn't imagine doing business without it! It's increased our business and productivity and the features are so easy to use. If we have any issues or questions, their team has always responded quickly and is extremely helpful. We worked closely with their website developer, \[sensitive content hidden\], and she was dream to work with! She designed a beautiful website and was receptive to our vision while recommending key features that made the site even better than we could have imagined. We're so excited to launch it! Thanks to all at ArtCloud, especially \[sensitive content hidden\] :) !

Cons

Overall it's been a great experience, but their website builder doesn't allow items to be ordered easily, so that's been a little cumbersome to navigate.

Review Source

MD

Missy D.  
Gallery Associate  
Arts and Crafts  
Used the software for: 1-2 years

### "Fabulous & Efficient System Perfectly Suited for Art Galleries"

August 30, 2019

5.0

Artcloud is awesome. I recommend 100%.

Pros

I can't say enough good things about this company. For starters, Artcloud's team and staff are knowledgeable, responsive, and truly dedicated to their clients. One time they assisted us over a holiday weekend when we were pressed to meet the launch date for our new website. They went above and beyond to make sure all went smoothly-- and were polite, friendly, and professional through the entire process. They take all of our requests and questions seriously; nothing is overlooked. And again, they are so polite and friendly! Their sunny personality really makes a difference. The Artcloud program is perfectly tailored to a gallery's needs. It is our go-to platform for nearly all aspects of our business, including communicating with clients, contact database, inventory management, and our website. It's so nice to have everything in one place, so there is less redundancy and errors. The program itself is very efficient: Artcloud introduces new features to streamline processes, and removes features that are superfluous or clunky. The interface is sleek, intuitive, and user-friendly, which helps us keep our data clean and organized. Training new employees on Artcloud is a breeze.

Cons

Artcloud is still in the process of being finessed and perfected to suit its purpose, so there are hiccups from time to time. But the team is always available and responsive when we're having an issue. I really feel like I have a direct line to their staff, which is more than I could ever ask for in a software company.

Review Source

CK

Caitlin K.  
Art Advisor, CEO & Director  
Arts and Crafts  
Used the software for: 6-12 months

### "ArtCloud simplifies are gallery management"

July 30, 2023

5.0

Pros

I like that ArtCloud allows me to consolidate the most complicated parts of my business: inventory management, client relationship management, and website management in a single spot.

Cons

I wish ArtCloud would auto convert dimensions from inches to cm. I understand why it cannot convert currencies, but the conversion from inches to cm is a stable conversion. In so many ways, it helps to reduce redundancies and it would be great if it could perform this conversion!

Review Source

TD

Tiny D.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Satisfied website"

June 17, 2023

5.0

I really like them and the site. Get many compliments.

Pros

I had fast a professional website and got really good help to get it going. Support appreciated.

Cons

It took a while before I was found online. (And of course maybe my own fault).

Review Source

AM

Amy M.  
Gallery Owner  
Fine Art  
Used the software for: 1-2 years

### "Thank you ArtCloud!"

February 3, 2022

5.0

Wonderful customer service and ArtCloud team. Very responsive and positive.

Pros

ArtCloud centralized my database and I can now monitor inventory, invoices, contacts and artwork interests all in one place. I love being able to one-click print artist bios, tear sheets, and certificates of authenticity. ArtCloud has made my business much more efficient! The website is also streamlined and attractive. ArtCloud aims at empowering the user, which is valued added to the experience of interfacing with my gallery's website.

Cons

Two things have been tricky for me - first, discovering the system would not take dashes in inventory numbers AFTER uploading and listing the bulk of my inventory. That created a major redo. The fonts and spacing in the artist bio sections are sometimes inconsistent.

Reason for choosing ArtCloud

Good look and excellent customer service.

Review Source

TC

Travis C.  
artist  
Arts and Crafts  
Used the software for: 6-12 months

### "Artist management and website builder review."

September 21, 2021

5.0

Customer support was fantastic! They really helped to get my new site up and running.

Pros

I have recently switched to ArtCloud's website hosting and data management tool as a way of combining my inventory manager and online archive. The integration works fantastic, it helps keep my studio inventory at the tips of my fingers as well as allowing easy use and uploads to the website. ArtCloud really helps me streamline what is still available to collectors as well as archiving all pertinent information such as pricing, location, and images. 

Cons

Non yet, I am still very happy with the service and product.

Review Source

AW

Ann W.  
Artist  
Arts and Crafts  
Used the software for: 6-12 months

### "Review"

April 19, 2022

5.0

I have had so much support from \[SENSITIVE CONTENT\] who has taught me so much about how to use the vast system. She helps me through the glitches. This was s the most important part of ArtCloud. Especially since I am an artist greatly in need of getting organized with little experience with a sophisticated database. Thank you for helping me take my business skills to another level which is starting to result in sales!

Pros

The database has a lot of great features. It takes time to learn how to use them but I am making progress. Love the inventory feature so that I can keep track of all my art. Love the ability to creat labels. Super easy to use. Love the support I received from \[SENSITIVE CONTENT\]! Love being able to create Quick List to send when client wants to see artwork.

Cons

There are things that are not intuitive. Export, Batch Edit, selling multiples of a series.

Review Source

LS

Logan S.  
Gallery Curator  
Fine Art  
Used the software for: 6-12 months

### "ArtCloud is absolutely incredible"

February 8, 2022

5.0

We love ArtCloud so much. Hard to envision using anything else. It has made us overall more efficient in each of our positions which allows for better client experience.

Pros

ArtCloud is the best tool on the market for galleries. It is extremely user friendly and helps keep track of all sales analytics and our gallery contacts. We started using this platform as only an inventory system and have since moved over into utilizing their website services and couldn't be happier. Their support team is very incredible and responsive to any issues you may have.

Cons

I wish there was a bit more specific customization to the Website. The email campaigns could use a bit of an upgrade too before we would want to switch to using those. More specific tailorings would be a nice touch such as edits to wall labels, invoices, sales by artist, etc. However, their support team is amazing and always taking suggestions.

Review Source

FR

Frank R.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Best in the game"

January 28, 2021

5.0

Pros

ArtCloud is the best in art gallery management. I've been with the company since nearly their inception, have believed in the software and watched in grow over my tenure with three different galleries. From contact management, invoicing to website hosting, ArtCloud has it all and is constantly improving. They are very responsive to inquiries and customer support.

Cons

At times there are features I would like implemented more quickly but I understand as a software company they are thinking about all their customers. They are very receptive to development ideas and have launched several things I have suggested.

Switched from

[Masterpiece Manager](https://www.capterra.com/p/163277/Masterpiece-Manager/)

Masterpiece was such a headache, especially when I was using it as a locally hosted database.

Review Source

GB

Griffith B.  
Fine Art Specialist  
Fine Art  
Used the software for: 1-2 years

### "Loves it! "

October 12, 2022

5.0

My overall experience is great! I know it's a fairly new thing so there are still somethings to figure out. And I appreciate how easy it is to give feedback, and then see the immediate changes from said feedback.

Pros

It's super easy to use. Love how it is organized. Customer support is above and beyond.

Cons

My least favorite part about ArtCloud is the app. It is outright difficult to use. Wish it functioned more like the website. I don't like how I can't just type a name or an artwork, I have to type how it was saved. (Capitalized...etc etc) This is on the website and the app.

Review Source

nW

nathalie W.  
photographer  
Arts and Crafts  
Used the software for: 2+ years

### "artcloud review"

April 21, 2023

5.0

Pros

I really like the aesthetic and the costumer service is outstanding. I work with \[sensitive content hidden\] and she is amazing at resolving my issues.

Cons

It is sometimes complicated to figure out how to make things look the way I want to but I always get it resolved with your help.

Review Source

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