# Page 2 | ArtCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ArtCloud the right Art Gallery solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139779/artcloud/reviews --- ArtCloud 4.8 (72) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ArtCloud ## Showing most helpful reviews Showing 26-50 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NL Nick L. Owner Fine Art Used the software for: 1-2 years ### "Strong Work ArtCloud" September 10, 2024 5.0 Pros The cost/benefit analysis is on point and the customer service is on point. I really appreciate ArtCloud's value and service. Thank you. Cons Sometimes features are not built out intuitively and ArtCloud occasionally lacks features, like the inability to schedule a mass email. ArtCloud is responsive to concerns, however. Review Source MC Madhav C. Assistant Gallery Manager and Communications Specialist Fine Art Used the software for: 1-2 years ### "User experience" July 19, 2024 4.0 Pros It makes business, design and marketing easier. It is fast and user friendly. Saves time as it generates its own certificates and invoices. Really good customer service. Help is always there when needed. Cons Unfortunately, some much desired features require an upgrade of membership. Review Source EM Emily M. Owner/Director Fine Art Used the software for: 2+ years ### "Great Value!" December 8, 2021 4.0 Great! I think it is a good value for what they offer, and it's allowed me to run my gallery smoothly from the minute I started it. We went from doing $300 a month, to almost $250,000 in a year and it has helped us immensely staying organized and efficient. Pros I love how integrated everything is, the inventory, website and their marketplace. Their marketplace is really great because our collectors can access all of our work (if we choose,) but our website can be curated with select pieces and an option to then see all the works. I also like have another platform for art buyers to browse, and ArtCld has been working on marketing that platform as well, and we've seen an uptick in traffic. Their customer service is also excellent, and very open to suggestions. Cons The mobile app is unusable when it comes to invoicing. I really wish we could use the mobile app more frequently, but I have to use the website instead when I'm on my phone or iPad. The website design isn't intuitive, or super flexible. This area could use the most room for improvement in my mind. Reason for choosing ArtCloud I don't remember the other alternatives, but the cost was the prohibiting factor, and the ArtCld marketplace was a big driving force for me to chose them. Review Source Ross R. Owner Retail Used the software for: 1-2 years ### "Amazing Art Gallery Software" September 6, 2018 5.0 Phenomenal. We've been using it for over a year and everyone in our business, from owners down to employees, love using it. Their support is top-notch and the software is continually getting better and better. I did a ton of research before switching our software and everything pointed to artcld being by far the best option for our company. It has lived up to it. Pros This software has changed our business. We have three locations and this gives us a fully cloud-based inventory and point of sales program that is integrated for all three locations. We can access our entire inventory system from any computer or phone. Transferring inventory from one location to another is very easy. Creating tear sheets and custom lists for collectors is a breeze. Tracking sales by artist and client is very simple. The entire software is very intuitive and professional. Frankly it makes our lives easier and makes us look more professional to our collectors. Everything is easy to set up. We have different tax rates for each location and artcld handles this well. We can also customize tax rates directly on an invoice if the piece is being shipped or delivered. Adding items to an invoice is easy, adding inventory is easy (they even have a bulk uploader and can help with bulk image uploads too), creating clients is easy and sales reporting is great. It has a CRM built into it, so you can set reminders to follow up with clients and track activity per client. It has a read receipt built into its internal email software, so you can see if your emails have been delivered to collectors and if they've been opened. Their customer support is amazing. They're always working to improve the software and taking input from users on ways to make it better. It is a fixed rate paid monthly with unlimited locations and users. Cons They only integrate with Stripe for credit card processing, so we use a separate processor with better rates and manually enter payments in. I think Stripe can only link to one bank account, and we use separate accounts for our different locations, so that doesn't work for us. Their web integration looks great, but the only way to purchase through the website is through their marketplace, which also requires Stripe, so we maintain a separate website. The android app never works as well as the iPhone app. For galleries it's well worth the money, but the cost for individual artists to use the software is a little high, especially if you add in website integration, so our artists haven't switched to it yet. Their accounting and reporting keeps getting better, but it still doesn't match up exactly with how we report and track. Review Source CW Charlotte W. Assistant Gallery Director Arts and Crafts Used the software for: 1-2 years ### "We love ArtCloud" July 15, 2022 4.0 Overall experience has been fantastic, the platform is wonderful to use and has definitely improved our business. The ArtCloud team is amazing, in particular,\[SENSITIVE CONTENT\], who has a deep understanding of the software and is always prompt to hep with our questions. We would highly recommend ArtCloud. Pros ArtCloud is a fantastic and easy platform to use, once you have learnt the basics, and we have loved using it over the past year. There are many fantastic tools and abilities to utilise within the program, and we feel like there is much more to learn and discover. The customer service has been amazing, the attentive team is always on hand to help. The improvements to our website and ability to click and pay have been two of our highlights. Cons \- Ability to edit the look of invoice and COA could be improved. - Processing of lawaways/deposits could be improved. - Virtual installation on website could be tweaked. - We haven't quite been able to create specific client groups as desired, we think this could be improved. - The updates are great, and part of the improvement of the platform; but sometimes can be frustrating to re-learn processes! Review Source LD Lauren D. Assistant Director Fine Art Used the software for: 2+ years ### "Many pros, some cons, overall our best choice for inventory and website" October 4, 2022 4.0 ArtCloud's customer service is excellent and they always try to solve the problems that arise. The software is constantly being worked on, which is nice in general, although sometimes constant changes make our staff weary. I think the important features of the software - inventory, sales, client database, website - work well, they save time, and they integrate with each other perfectly - no more double data entry or maintaining multiple spreadsheets. Pros We moved from a system of tracking our inventory in spreadsheets, creating invoices in another spreadsheet, manually updating a separate website, and tracking contacts in Outlook. It was a lot of work. With ArtCloud, all those pieces are integrated and speak to each other. We make a change in one place, and it updates everywhere immediately. The amount of staff time this saves is huge. ArtCloud is easy enough to use that all our staff can use it, including remotely (which was big during 2020). When ArtCloud released their own website builder, this was also a big deal for us, as we were feeling weary of constantly updating websites due to technology changes (from MS Builder, to Wordpress, to custom built). Having all these functions in one place is amazing. Cons In some ways, I'm finding ArtCloud becoming too customizable and bulky. Certain features are becoming a complex maze of toggles and tweaks and don't operate intuitively. The website builder is too much work, in my opinion, when I just want to drag and drop elements and have them look decent out of the box. Now I find myself having to tweak padding and margins on every single element, and I still can never get it looking totally normal. But having the website builder integrated with our inventory system is, overall, a benefit. Review Source NR Nate R. Assistant Manager/Lead Sales Arts and Crafts Used the software for: 2+ years ### "ArtCloud Review" March 11, 2023 5.0 ArtCloud has been very responsive to our suggestions regarding services and adapting to our needs. I can easily start a conversation with a new or existing customer whether in person or through our website and make a sale in an instant or through a dialogue over the course of multiple emails, phone calls, or visits. Through using the website and the interactive app, I have access to all of the information about the the artists and their artwork. I am then able to provide the information to clients and artists with very easily. Pros ArtCloud makes it easy to upload images and create inventory pieces that help us clearly show the aspects of paintings and sculptures when customers cannot be physically in our gallery. A lot of industries are moving towards internet and cloud based facilitation, but when it comes to the gallery experience nothing beats an in person visit. ArtCloud allows us recap and follow up on visits, promote new artwork and shows, while collecting information from our clients with ease. Cons Sometimes when new updates are implemented, it actually adds to the amount of clicks and extra pages to sort through. At times, this makes previously simple procedures more time consuming. What's good for one may not always be good for all. Review Source KK Kim K. Owner/Gallerist Arts and Crafts Used the software for: 2+ years ### "Highly recommend this user-friendly software " April 19, 2023 5.0 Emails to the ArtCloud support team are answered in a prompt manner.? Pros I like that ArtCloud is intuitive and very user-friendly. I was out of the workforce for 20 years raising children. I was nervous about learning new technology but the ease of ArtCloud made the learning curve manageable and now it’s second nature. Cons My accountant believes that some of the bookkeeping functions that track artist payments could be simplified. Reason for choosing ArtCloud Straight forward presentation of the product. Review Source JJ Judie J. Artist, Painter, Sculptor, Educator Arts and Crafts Used the software for: 1-2 years ### "ArtCloud Recommendation from a Studio Artist" September 11, 2023 5.0 When I decided to revamp my website to include an e-commerce capability, I joined ArtCloud approximately a year ago.I discovered that I was utilizing numerous software programs for functions like email contacts and campaigns, invoicing, inventory administration, and many more, but with ArtCloud, everything would be housed under one roof.During my shift to a new web presence, I found the ArtCloud personnel to be very patient and helpful.For a more complex and professional collection of art-related platforms, I heartily recommend using ArtCloud. Pros Having several software packages under one roof--e-commerce, e-mail contacts, inventory management, business forms, etc. Cons I find it difficult to manipulate some of the software, but the support team is very helpful. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing ArtCloud When I decided to revamp my website to include an e-commerce capability, I joined ArtCloud approximately a year ago. I discovered that I was utilizing numerous software programs for functions like email contacts and campaigns, invoicing, inventory administration, and many more, but with ArtCloud, everything would be housed under one roof. During my shift to a new web presence, I found the ArtCloud personnel to be very patient and helpful.For a more complex and professional collection of art-related platforms, I heartily recommend using ArtCloud. Review Source TL Tina L. Chief Business Officer Arts and Crafts Used the software for: 2+ years ### "ArtCloud will transform your business" June 18, 2021 5.0 I've had a great experience with ArtCloud. The team was all too willing to get on zoom calls while I was designing my website, and they are very responsive to feature requests. In general, the support is excellent, which was (and still is) very important to me in the ever-changing art market. Pros I had previously been using a spreadsheet to track art which was highly ineffective. ArtCloud is easy to use and allows me to know where the art is at all times, create quicklists for galleries and clients, and build a website based on my inventory list. Database design is still important so that you can easily retrieve your art but once that is accomplished, ArtCloud takes care of everything else! Cons There is no drag and drop on web pages to easily arrange your art as it is done via quicklists. Alternatives considered [ArtBinder](https://www.capterra.com/p/170622/ArtBinder/)[Artlogic](https://www.capterra.com/p/170623/Artlogic/)[Artwork Archive](https://www.capterra.com/p/169087/Artwork-Archive/)[ArtMoi](https://www.capterra.com/p/180170/ArtMoi-Gallery/) Reason for choosing ArtCloud Ease of creating a website that is completely integrated with inventory, and USA-based support. Review Source AV Alyss V. Gallery Director Retail Used the software for: Less than 6 months ### "We LOVE ArtCloud" January 7, 2022 5.0 Prior to ArtCloud, our inventory software, website, client contact list, email marketing, and invoicing were all separated and took a lot of time to keep updated. Now all of those things are housed in one platform that is incredibly easy to use, saving so much time– time that we can use to focus on other areas of the business. The ArtCloud team is fantastic to work with. They are friendly, professional, knowledgable, and quick to help with anything we have needed. The transition and data migration process was simple and we are excited to use the platform to its full potential to help grow our business. Pros It's difficult to choose just a few favorite things about ArtCloud. The administrative work we used to dread is now streamlined and enjoyable because of ArtCloud's ease of use and myriad features that all function together. We are truly on cloud nine with ArtCloud. Cons Switching our systems over to ArtCloud was very simple and the transition was smooth. It's great that the team is constantly developing improved features and integrations. I am excited for the email marketing to become more robust with enhanced analytics. Alternatives considered [Artsystems](https://www.capterra.com/p/161335/Artsystems-Pro/) Reason for choosing ArtCloud Compared to similar products, ArtCloud has amazing insight into what art galleries really need and how they operate. The value and service are incomparable. Review Source bB brad B. Marketing Director Fine Art Used the software for: 2+ years ### "ArtCloud for Galleries is the easy button" March 11, 2023 5.0 We have used ArtCloud for over 8 years. ArtCloud's interest in our needs started at the very beginning and continues through this day. Their feedback and response is nearly immediate. They actually care about what we need, sadly this is rare in business relationships. I cannot imagine being in the art gallery business and not have ArtCloud as an ally. Pros Our gallery is the quintessential small business; there are two of us who do everything. I handle marketing (and everything else), the \[sensitive content hidden\] handles business and everything else. ArtCloud provides THE solution for inventory, artist, contact and WEBSITE design and updates in one place for a very friendly price point. Cons The things I don't like are so nit-picky I cannot think of them easily. Review Source DK Darcie K. Managing Director Arts and Crafts Used the software for: 6-12 months ### "Review" October 27, 2022 4.0 Absolutely wonderful. The team is a dream come true. They are so helpful and timely. \[SENSITIVE CONTENT\] is incredible. Pros One on one contact from the beginning in setting everything up was amazing. Having access to the team on the chat function is also great. The design aesthetic is lovely. Customization is a a bonus. Having the inventory system and website on the same platform is so helpful and saves us a lot of time. Cons More features could be added on the accounting side of things. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing ArtCloud Very friendly team, knowledgeable, personable, and helpful. The Artcloud staff having experience working in art galleries is also an added bonus. It really helps us streamline discussions, actions, and outcomes. Integrated inventory system and website makes things so much easier for our team and saves us time so we can focus on other tasks. Review Source MH Mark H. Owner/Director Arts and Crafts Used the software for: 1-2 years ### "Superb customer service " April 27, 2023 5.0 Pros I opened my gallery in April 2022. I was not sure what website/POS platform to use. I asked a colleague what site she used with her gallery and she recommended ArtCloud. I am tech challenged! ArtCloud was our best decision in opening this gallery. Everything a gallery needs is in this platform. And I mean everything! Including wall tags, Mailchimp capabilities, POS, inventory…everything one needs for a gallery. The staff helped me set up our site on 2 occasions. Recently I wanted to enhance our home page. Like I said I am tech challenged and couldn’t make the changes I wanted. This was my issue not ArtCloud. However the staff was more than gracious and accommodating to my needs and helped me with this page at no cost. The staff is there for you when you need help! The features of this platform go beyond art galleries. Any business with inventory and POS can succeed with this platform. I want to thank the staff of ArtCloud for everything! I highly recommend them. Cons I am tech challenged so my opinion on this isn’t good. Reason for choosing ArtCloud Everything I needed for my gallery is in this platform and the price was very good. Review Source MD Missy D. Gallery Associate Arts and Crafts Used the software for: 1-2 years ### "Fabulous & Efficient System Perfectly Suited for Art Galleries" August 30, 2019 5.0 Artcloud is awesome. I recommend 100%. Pros I can't say enough good things about this company. For starters, Artcloud's team and staff are knowledgeable, responsive, and truly dedicated to their clients. One time they assisted us over a holiday weekend when we were pressed to meet the launch date for our new website. They went above and beyond to make sure all went smoothly-- and were polite, friendly, and professional through the entire process. They take all of our requests and questions seriously; nothing is overlooked. And again, they are so polite and friendly! Their sunny personality really makes a difference. The Artcloud program is perfectly tailored to a gallery's needs. It is our go-to platform for nearly all aspects of our business, including communicating with clients, contact database, inventory management, and our website. It's so nice to have everything in one place, so there is less redundancy and errors. The program itself is very efficient: Artcloud introduces new features to streamline processes, and removes features that are superfluous or clunky. The interface is sleek, intuitive, and user-friendly, which helps us keep our data clean and organized. Training new employees on Artcloud is a breeze. Cons Artcloud is still in the process of being finessed and perfected to suit its purpose, so there are hiccups from time to time. But the team is always available and responsive when we're having an issue. I really feel like I have a direct line to their staff, which is more than I could ever ask for in a software company. Review Source NC Nina C. Gallerist Fine Art Used the software for: 1-2 years ### "Gallery CERO REVIEW" July 20, 2022 5.0 I was a bit slow in the beginning because I hadn't really dealt deeply with databases. There are many things that this product can do for you and the support has always been reasonable. Pros ArtCloud helps me manage all aspects of managing a gallery including newsletters. It is easy to get support from ArtCloud staff as necessary. Cons The email is a bit cumbersome. And, I would like to be able to do a bit more management stuff from my phone when I am on the move. I am looking at doing some art leasing and it is a bit confusing on how to do that within the software. Review Source TD Tiny D. Owner Arts and Crafts Used the software for: 1-2 years ### "Satisfied website" June 17, 2023 5.0 I really like them and the site. Get many compliments. Pros I had fast a professional website and got really good help to get it going. Support appreciated. Cons It took a while before I was found online. (And of course maybe my own fault). Review Source MS Max S. Manager Arts and Crafts Used the software for: 2+ years ### "ArtCloud Is An Essential Art Gallery Tool" December 1, 2022 5.0 ArtCloud makes it easy for us to notify clients of new arrivals, update our website daily, all while seamlessly syncing together to make these tasks easier for our staff. ArtCloud is extremely responsive to customer service requests, encourages customer suggestions to enhance their overall site performance, and is a pleasure to work with. Pros ArtCloud provides our gallery with a system for managing our inventory, running sales, implementing a website, and communicating directly with our customers. ArtCloud has streamlined all of these services into one shiny package that's easy to use, straight to the point, and generally customizable depending on your individual gallery needs. Cons I cannot think of any Cons about ArtCloud. It is an essential service used in our gallery. Review Source TC Travis C. artist Arts and Crafts Used the software for: 6-12 months ### "Artist management and website builder review." September 21, 2021 5.0 Customer support was fantastic! They really helped to get my new site up and running. Pros I have recently switched to ArtCloud's website hosting and data management tool as a way of combining my inventory manager and online archive. The integration works fantastic, it helps keep my studio inventory at the tips of my fingers as well as allowing easy use and uploads to the website. ArtCloud really helps me streamline what is still available to collectors as well as archiving all pertinent information such as pricing, location, and images.  Cons Non yet, I am still very happy with the service and product. Review Source JP Jillian P. Business Manager Arts and Crafts Used the software for: 2+ years ### "Central to running our arts business" February 7, 2022 4.0 Our overall experience with ArtCloud has been very positive. It delivers very good value. Pros We like the integration of our artwork cataloging system, invoicing, client contact, and website in one, centralized space, that reducing the duplicate entry that had to do back in the old days of FileMaker cataloging systems. Cons It is a living, growing platform, which sometimes comes with growing pains. However, ArtCloud has been very responsive about adding features that we request and troubleshooting issues. Their support team is awesome! Reason for choosing ArtCloud The price and features of ArtCloud made is much more accessible than their competitors. Review Source LS Logan S. Gallery Curator Fine Art Used the software for: 6-12 months ### "ArtCloud is absolutely incredible" February 8, 2022 5.0 We love ArtCloud so much. Hard to envision using anything else. It has made us overall more efficient in each of our positions which allows for better client experience. Pros ArtCloud is the best tool on the market for galleries. It is extremely user friendly and helps keep track of all sales analytics and our gallery contacts. We started using this platform as only an inventory system and have since moved over into utilizing their website services and couldn't be happier. Their support team is very incredible and responsive to any issues you may have. Cons I wish there was a bit more specific customization to the Website. The email campaigns could use a bit of an upgrade too before we would want to switch to using those. More specific tailorings would be a nice touch such as edits to wall labels, invoices, sales by artist, etc. However, their support team is amazing and always taking suggestions. Review Source FR Frank R. Owner Arts and Crafts Used the software for: 2+ years ### "Best in the game" January 28, 2021 5.0 Pros ArtCloud is the best in art gallery management. I've been with the company since nearly their inception, have believed in the software and watched in grow over my tenure with three different galleries. From contact management, invoicing to website hosting, ArtCloud has it all and is constantly improving. They are very responsive to inquiries and customer support. Cons At times there are features I would like implemented more quickly but I understand as a software company they are thinking about all their customers. They are very receptive to development ideas and have launched several things I have suggested. Switched from [Masterpiece Manager](https://www.capterra.com/p/163277/Masterpiece-Manager/) Masterpiece was such a headache, especially when I was using it as a locally hosted database. Review Source EQ Ernesto Q. Founder & Director Fine Art Used the software for: 1-2 years ### "Happy ArtCloud customer" August 22, 2023 5.0 We're very happy ArtCloud customers. We're a small, young gallery in San Francisco and our work has become much easier to manage with ArtCloud. We've been able to significantly reduce the amount of manual work by using inventory management, website management and invoicing functionality. Needless to say, we're big fans! Pros The product, overall customer service and support. Cons Lack of automated integration with Artsy. Review Source nW nathalie W. photographer Arts and Crafts Used the software for: 2+ years ### "artcloud review" April 21, 2023 5.0 Pros I really like the aesthetic and the costumer service is outstanding. I work with \[sensitive content hidden\] and she is amazing at resolving my issues. Cons It is sometimes complicated to figure out how to make things look the way I want to but I always get it resolved with your help. Review Source CS Catherine S. Gallerist Retail Used the software for: 2+ years ### "ArtCld" April 20, 2022 4.0 We are overall very pleased with the CRM and team that develop/supports it. Pros We appreciate the categories ArtCld allows us to track and manage. Cons It's a work in progress so some things that we liked least have been corrected. There are some 'least liked' things that we still see or come up, but we believe will be corrected in the future along with enhancements. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.