--- title: "Rentals United Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rentals United Software - reviews, pricing plans, popular comparisons to other Channel Management products and more." source_url: "https://www.capterra.com/p/139850/Rentals-United/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Rentals United Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rentals United ## What is Rentals United? Rentals United is the revenue-first channel management platform trusted by leading vacation rental property managers worldwide. Built for professionals, our platform connects with over 90 global channels and integrates seamlessly with 100+ tech providers. We empower property managers to grow revenue, improve occupancy, and streamline operations through strategic distribution, best-in-class connectivity, and expert guidance. With over 15 years of experience in the industry, Rentals United helps you connect smarter, not harder — giving you more control, visibility, and confidence to scale your short-term rental business. ## What is Rentals United used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 138 user reviews Reviews sentiment Positive 72% Neutral 7% Negative 22% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rentals United?[Manage this product listing](https://www.g2.com/products/rentals-united/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rentals United 3.9 (138) VS. [4.8 (1,626)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (138) Ease Of Use 4.6 (1,626) Value For Money 3.8 (127) Value For Money 4.6 (1,552) Customer Service 3.9 (133) Customer Service 4.7 (1,594) ## Rentals United alternatives [4.5 (1,314)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/139850/Rentals-United/alternatives/) ## FAQs about Rentals United Overview ### What problems does Rentals United solve? Rentals United solves fragmented vacation-rental distribution by connecting PMS property data to multiple booking channels and synchronizing listings, rates, availability, calendars, and reservations in one place. This reduces manual channel updates, prevents double bookings, and centralizes booking management for property managers, vacation-rental agencies, and hospitality teams managing growing portfolios. Answer based on 92 reviews Overview ### Which roles and teams benefit most from Rentals United? Rentals United is most used by vacation-rental owners, directors, and executive leaders who need to distribute property inventory across booking channels and oversee commercial performance. Property and rentals managers handle listing updates, availability, and reservations, while marketing managers coordinate channel exposure and rate-focused campaigns. Answer based on 132 reviews Overview ### What company size and industries is Rentals United built for? Rentals United is built for small vacation rental property managers, who make up 99% of reviewers, with Hospitality leading at 61%. It offers products tailored to managers’ needs, expertise, and property counts, while also serving Real Estate businesses (19%) and Leisure, Travel & Tourism organizations (11%). Answer based on 137 reviews Features and Usability ### What are the key features of Rentals United? Rentals United includes core Dashboard and Property Management features, centered on Channel Management for distributing listings across booking channels. It supports real-time Availability Management, Calendar Management, and Booking Management to synchronize rates and reservations and reduce double bookings. API and third-party integrations connect the platform with property management systems. Answer based on 82 reviews Limitations ### Does Rentals United have sync or reliability issues? Rentals United resolves many routine issues with responsive assistance, but synchronization and integration reliability can vary by channel. Property managers report stable day-to-day operation and quick fixes for smaller glitches, while some teams encounter slow loading, data discrepancies, failed updates, billing concerns, or recurring calendar and API problems that require manual follow-up. Answer based on 36 reviews Integrations ### Which third-party tools and platforms does Rentals United integrate with? Rentals United integrates with more than 20 third-party platforms, including Guesty, Hostfully, Escapia, CiiRUS, Beyond, Duve, Chekin App, and Doinn. Its catalog also includes connections for property management, guest operations, pricing, and booking-related workflows, with options such as Boostly, Enso Connect, and Bookster. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Rentals United offer? Rentals United provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide on-demand walkthroughs for learning product features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Rentals United offer, and how do users rate the experience? Rentals United offers email/help desk, FAQ/forum, knowledge base, and chat support. Users often describe account managers and support staff as helpful, responsive, and effective during setup and troubleshooting. However, some report delayed replies, inconsistent follow-through, and difficulty getting timely assistance with urgent integration or synchronization issues. Answer based on 82 reviews Features and Usability ### How easy is Rentals United to use? Rentals United supports daily channel-management work effectively, although its interface can require extra time to learn. Property managers value its calendar views, listing mapping, rate distribution, and channel synchronization. New users and teams managing complex setups may find navigation cluttered, data flows unclear, and some tasks dependent on guidance from account managers or support. Answer based on 41 reviews ## Features AI summary Based on 2,511 Channel Management reviews Capterra data shows that buyers of channel management software rank the following features as their top priorities: - **Calendar Management** (**68%** of reviewers rated this feature as critical) - **Data Synchronization** (**70%**) - **Multi-Channel Management** (**64%**) Rentals United supports all three of the features reviewers value most: **Calendar Management**, **Data Synchronization**, and **Multi-Channel Management**. Together, these capabilities help businesses keep availability accurate across channels, maintain consistent listing data, and manage distribution from one system, allowing teams to reduce manual updates and handle bookings more efficiently. Calendar Management 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Multi-Channel Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Inventory Control 2.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Monitor product stock levels Third-Party Integrations 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes For Vacation Rentals 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Designed for vacation rentals Partner Management 3.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information Rentals United 44 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Online Booking: Book meetings and appointments through a website or digital platform - Partner Management: Manage channel partners through a portal where they can access all product information - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.8 (136) 3.8 Based on 136 reviews ## Pricing Value for money 3.8 (127) ### Starting price Free trial not available Value for money 3.8 (127) 3.8 Based on 127 reviews ## Integrations [ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[ Bookerville](https://www.capterra.com/p/118312/Bookerville/)[ GuestWisely](https://www.capterra.com/p/117297/GuestWisely/)[ Escapia](https://www.capterra.com/p/134081/Escapia/)[ Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (133) 3.9 Based on 133 reviews ## User reviews Overall rating 3.9 Based on 138 reviews Filter by rating Counts reflect reviews available in this feed. 5(78) 4(21) 3(9) 2(7) 1(23) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: Less than 1 year ### "We told them our requirement before signing. They signed us anyway, then held us to the contract." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 19, 2026 Sold to us without checking our stated requirement; we were held to the contract for a service we never used. Pros The channel list appears to be wide, and the sales team was responsive before we signed. We didn’t truly even get started as it was badly handled unfortunately by them. Cons Our requirement (each owner keeps their own Airbnb and Booking.com account) was raised before signing, but not properly assessed. •Their investigation ran past the 14-day refund window. •The service was never activated. •They enforced the 90-day notice and kept attempting card charges after formal notice. •No ownership of their own mistake. Get any non-standard account setup confirmed in writing and tested inside the refund window. Michael O. CTO Used the software for: 3-5 years ### "The Ultimate Channel Manager! Flawless API & An Absolute Game-Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 My experience has been nothing short of spectacular! Rentals United operates perfectly in the background, syncing beautifully with our custom PMS. Pros The API is absolutely phenomenal! We integrated Rentals United as the channel manager on top of our custom-built PMS, and the seamlessness of the connection is totally mind-blowing. The API is unbelievably robust, brilliantly documented, and lightning-fast. It pushes our listings, rates, and availability to all the major channels without a single hitch. The sheer reliability and massive distribution power they provide have completely skyrocketed our bookings. It's an absolute game-changer for our business! Cons Honestly, absolutely nothing! If I had to pick one "con," it's simply the regret that we didn't discover and integrate their API years ago. It's practically flawless! DI Director Director Used the software for: Less than 1 year ### "Solid functionality, but interface could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 21, 2025 As a property management system, Rentals United generally delivers a solid experience. The tool is reliable in daily use and the functionality provided is sound. Channel synchronization works properly, which is essential for preventing double bookings. The biggest drawback is the dated and cluttered interface that makes working with the system more time-consuming than necessary. Despite these usability challenges, the software does what it needs to do and the core functionality is solid. For professional use it's an acceptable solution, but there is certainly room for improvement in terms of user experience and modern interface design. Pros The tool does exactly what it needs to do and works reliably in daily operations. Integration with various booking platforms runs smoothly, which significantly simplifies reservation management. Channel synchronization works dependably, effectively preventing double bookings. The core functionality is solid and delivers the essential features you need for professional channel management (icw Guesty). Cons The interface is unnecessarily complex and cluttered, making data entry cumbersome. Navigation through the system requires more clicks than necessary and it often takes longer to find specific information. The dashboard can be confusing for new users and the learning curve is steeper than you would expect from a modern SaaS solution. A more modern, intuitive user interface would significantly improve the workflow. HO Head of Marketing & Growth Head of Marketing & Growth Used the software for: 1-3 years ### "Rentals United is a must-have for large-scale property management on OTAs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2023 Rentals United helps is bridge the gaps in using large-scale partners and OTAs as a small-to-medium size company. We couldn't do what we currently do without a channel manager and we feel RU is the best option at the best price, and the support is fantastic. Pros It makes your life so much better, when pricing and availability can be managed second to second, through a connected PMS. Cons Of course there are issues from time to time. To counter this as a con, however, the support is wonderful and always there. Jeffrey D. Owner Used the software for: 1-3 years ### "By Far the Worst Channel Manager - EVER" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 9, 2025 RUN - don't walk; RUN!!! Pros They have an email. Cons They cost me tens of thousands in double bookings and did not pay any of the fees. They admitted to it being their fault in writing, but did not pay for the costs or time it cost us. BO Business Owner Business Owner Used the software for: 1-3 years ### "Good value for money and customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2021 ALL IN ALL, good value for money and a solid product that is being improved constantly. Prepare for bumps and sweat during integration and use extra external services to generate extra income and make it easier and more guest friendly. Pros STRONG POINTS 1. Rentals United is mostly a solid CHANNEL MANAGER with the broadest spectrum of OTAs available on the market. I've connected to most of them, but 5 top performers generate almost all bookings in London. Still, there were hardly any connection issues after nearly 2 years, and I avoided the nuisance and stress of double bookings and iCals failing, improving my OTA mix and revenue. 2. PRICE The more properties you have better the price. After our research and having circa 40 units to manage, it was the best value for money as the price is fixed and you know exactly how much you will pay. You can integrate some external software which I describe below and that costs extra. 3. INTEGRATION WITH OTHER SERVICES We found external DYNAMIC PRICING integration (Pricelabs, Beyond Pricing or Wheelhouse) and OPERATIONAL APPS (Wishbox, Chekinn, Doinn, HelloHere, SuperHog) great. For payments for direct bookings, you can integrate STRIPE (a flat fee per charge if generated from RU, free if you take payment manually). These apps are optional, and you pay extra for them, but we are glad we found them! Cons Free FEATURES could improve 1. BOOK DIRECT Free website generator creates one page per listing, but guest cannot search for availability between all your listings, which makes it not very useful. We mostly get bookings from the OTAs, and direct bookings are from returning guests, so it is not a deal-breaker, but it would be great to have this function. 2. GUEST PLANNER is a place where you can see a snapshot of what is happening at your properties: your current reservations, check-in / check-out; You can also communicate with guests there. It's a bit difficult to use when you have many properties - in our case, we used the multicalendar available in the software and integrated external communication service available on RU. 3. GUEST COMMUNICATION - you will receive messages from all platforms on your email, and you can message guests on most platforms (I believe not all, but I'm not sure) from Rentals United directly. Instead we use one of the integrated software providers for that as it allows us to upsell, take pre-check-in data, security deposit, etc. and communicate via WhatsApp, text message, online chat, so that guests cannot miss our messages - not everyone can access their email at all times, so the text message backup is great. CE CEO CEO Used the software for: Less than 1 year ### "Couldn't be happier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2021 Pros We switched to Rentals United and the experience has been awesome! They have excellent customer service, their training is very well organized and helps you feel confident adding new channels to distribution before you are on your own, and their troubleshooting process is so much easier than what we have worked with in the past. We saw an immediate increase in bookings across our hotel channels and haven't had any issues stemming from their software. They have excellent communication and respond very quickly! Cons No cons so far! Easy to use, love the layout, good design, increased our bookings and website placement. VP VP VP Used the software for: 3-5 years ### "Software with good ideas but unethical management, terrible functionality and poor communication!" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 March 4, 2021 The idea of ​​simplifying the procedures and needs in the hospitality sector and the tourists apartments that they propose is great, many useful and value-added services for the owners and managers that they claim to have is really incredible, ...BUT the reality is different , because not all of them work, channels outside of Booking.com, Airbnb and Expedia, hardly have reservations, if not none, not to mention that for years the synchronization has been poor and problematic, in addition to being super slow in everything, any update, change or bug, it took forever, sometimes weeks ...horrible! ...Even so, after several years with them since their inception as a company, putting up with all their beginner mistakes, and in the pay-per-use mode, at the end of 2020 in the midst of a Covid 19 pandemic and disaster in the tourism sector, they forced me to change to a monthly payment plan or leave the platform!!!, they don't care about all the years, times and resources that our company dedicated to them, they told me: either you pay about 90 euros per month, or you leave the platform. ....decide for yourself if you want to work with such a company... In the last months of 2019, I must admit that for some reason, customer service improved a bit compared to previous years, but nothing else, at least for me, with the experience of so many years with them, it is worthless the mandatory monthly payment that they demand. , I COULD NEVER RECOMMEND this software to anyone!!! Pros They have a great idea, but have never quite managed to make it work... Cons Some people from Rental United customer service should give them a medal for good work, endurance and exemplaryness, they are really good, for putting up with so many complaints and software malfunctions, and still giving such good service. MA Manager Manager Used the software for: 1-3 years ### "The channel manager you are looking for :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2021 I'm really having a positive experience with RU, special thanks to \[SENSITIVE CONTENT HIDDEN\]. She gave me really all support I needed! I would Pros The best part of this channel manager is the function that allows you to import the properties from Airbnb. It really saves you a lot of time! The setup time to make everything ready from zero 'til you are ready to work is really impressive. Excellent support from their team whenever you may need help or have any issue. Cons The only thing that I found missing it's the possibility to insert internal names to the properties like on Airbnb. The amenities for the rooms could have the amenities grouped by type instead of being listed A-Z and a better app for the phone andre S. CEO Used the software for: Less than 1 year ### "The worst company in the market " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 5, 2023 We did a 2 month test with connection with bookingsync for multi units. Complete disaster, wrong prices calendars show booked guests couldn’t book for certain days, wrong accountings connections. And sending us bills for months after we cancelled our agreement. Send 10 emails to accounting - zero response We lost largest Clint with 16,000 apartments and preparing for a lawsuit Pros Great promises zero delivery, huge problems with connections Cons We are 100 mill company we manage over 1000 units Very bad communication, not answering our calls not addressing our technical connection problems. Company have lied to us that has connection with bookingsync. Complete nightmare the worst experience in last 6 years [View all Reviews](https://www.capterra.com/p/139850/Rentals-United/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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