# Rentals United Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rentals United Software - reviews, pricing plans, popular comparisons to other Channel Management products and more. Source: https://www.capterra.com/p/139850/Rentals-United/pricing --- # Rentals United Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rentals United ## What is Rentals United? Rentals United is the revenue-first channel management platform trusted by leading vacation rental property managers worldwide. Built for professionals, our platform connects with over 90 global channels and integrates seamlessly with 100+ tech providers. We empower property managers to grow revenue, improve occupancy, and streamline operations through strategic distribution, best-in-class connectivity, and expert guidance. With over 15 years of experience in the industry, Rentals United helps you connect smarter, not harder — giving you more control, visibility, and confidence to scale your short-term rental business. ## What is Rentals United used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/) Overall rating Based on 136 user reviews Reviews sentiment Positive 72% Neutral 7% Negative 21% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rentals United?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://rentalsunited.com/&name=Rentals United) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rentals United 3.9 (136) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (136) Ease Of Use 4.6 (1,524) Value For Money 3.8 (125) Value For Money 4.6 (1,456) Customer Service 3.9 (131) Customer Service 4.7 (1,497) ## Rentals United alternatives [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month [4.7 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Starting price $32.00 Per User, Per Month [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/139850/Rentals-United/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Control 2.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Monitor product stock levels Partner Management 3.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information For Vacation Rentals 4.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Designed for vacation rentals Reservations Management 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Data Import/Export 2.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Synchronization 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Rentals United 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Designed for vacation rentals Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Monitor product stock levels Track and manage inventory levels to maintain proper supply Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Book meetings and appointments through a website or digital platform Manage channel partners through a portal where they can access all product information Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Track and manage the profit margin between the cost of a product and its selling price. Add, view, and edit details of all properties managed by an agency that are available for sale or rent Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.8 (134) 3.8 Based on 134 reviews ## Pricing Value for money 3.8 (125) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.8 (125) 3.8 Based on 125 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[ Bookerville](https://www.capterra.com/p/118312/Bookerville/)[ Escapia](https://www.capterra.com/p/134081/Escapia/)[ GuestWisely](https://www.capterra.com/p/117297/365villas/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (131) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (131) 3.9 Based on 131 reviews ## User reviews Overall rating 3.9 Based on 136 reviews Filter by rating 5(77) 4(21) 3(9) 2(7) 1(22) Mentioned topic Sorted by most recent AU Anonymous User Director Real Estate ### "Solid functionality, but interface could be better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 18, 2025 As a property management system, Rentals United generally delivers a solid experience. The tool is reliable in daily use and the functionality provided is sound. Channel synchronization works properly, which is essential for preventing double bookings. The biggest drawback is the dated and cluttered interface that makes working with the system more time-consuming than necessary. Despite these usability challenges, the software does what it needs to do and the core functionality is solid. For professional use it's an acceptable solution, but there is certainly room for improvement in terms of user experience and modern interface design. Pros The tool does exactly what it needs to do and works reliably in daily operations. Integration with various booking platforms runs smoothly, which significantly simplifies reservation management. Channel synchronization works dependably, effectively preventing double bookings. The core functionality is solid and delivers the essential features you need for professional channel management (icw Guesty). Cons The interface is unnecessarily complex and cluttered, making data entry cumbersome. Navigation through the system requires more clicks than necessary and it often takes longer to find specific information. The dashboard can be confusing for new users and the learning curve is steeper than you would expect from a modern SaaS solution. A more modern, intuitive user interface would significantly improve the workflow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD jeffrey D. Owner Hospitality ### "By Far the Worst Channel Manager - EVER" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 4, 2025 RUN - don't walk; RUN!!! Pros They have an email. Cons They cost me tens of thousands in double bookings and did not pay any of the fees. They admitted to it being their fault in writing, but did not pay for the costs or time it cost us. Switched from [STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Connection to the new reservation software required a move Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alexis K. Revenue Manager Hospitality ### "Great product and even bette costumer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 2, 2024 Pros As a revenue manager working for a property management company in Barcelona (with 100's of units), I could not be happier with Rentals United. They keep on meeting our needs and their CS representatives (mainly \[sensitive content hidden\]) excel in their duties with such kindness. 10/10!! Cons We have had some minor issues that were quickly dealt with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2024 Thank you for the feedback Alexis! We're thrilled to hear we are meeting your needs. Our dedicated customer service reps, are delighted to have provided exceptional service. If you need anything else, just give us a shout. Looking forward to continuing our partnership! ZL Zohar L. Owner Hospitality ### "Rentals United a waste of time if you are looking for additional OTAs exposure" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 6, 2023 Complete waste of time! Pros The purpose I used Rentals United was to connect with Google Rentals and plenty other Otas, Renatals united connect with.Complete loss of money and waste of timeOut of 12 reservations I got through rentals united in 6 months only 1 really showed up. Cons Complete waste of money and completed waste of time.The OTAs I connected with through Rentals United dont seem to screen guests reservations.in 6 months of use I only had 12 reservations and 11 cancellations!I had my calendar dates blocked by guests that never paid and eventually were cancelled by my team or by them selves.I lost money due to blocked dates by bogus guests Reasons for choosing Rentals United Watched their \[sensitive content hidden\] claim the average Rentals United new user increases their listings occupancy by 25%For me it was the opposite! I had blocked dates of guests that never planned on paying for the reservation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 19, 2023 Hi Zohar, We are sorry to hear you have had a negative experience with our platform. Our Customer Success team has been in contact with you for the past weeks, offering meetings in order to resolve pending issues and to optimise your account. We are happy that the pending issues now have been resolved. You are using Rentals United in combination with your PMS which has direct connections to the big OTAs. Rentals United offers additional connections to other sales channels, from which you have received several reservations. 
 With regards to these reservations, some guests have cancelled their reservation and received a refund according to your cancellation policy. Guests, unfortunately, sometimes need to cancel their accommodation. We recommend reviewing if the cancellation policies you currently work with, are still a good fit for your business. 

 While it is correct that we usually see a 25% increase in reservations, it is important to keep in mind this includes reservations from the biggest OTAs. These are connections that you are not using with your PMS, not with Rentals United and therefore you probably have not seen this mentioned increase. We do apologise for the confusion in this matter. 
If you have additional questions about this, don't hesitate to reach out to us. Thank you for your feedback and taking the time to express your concerns. AS Andrzej S. CEO Hospitality ### "The worst company in the market " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 2, 2023 We did a 2 month test with connection with bookingsync for multi units. Complete disaster, wrong prices calendars show booked guests couldn’t book for certain days, wrong accountings connections. And sending us bills for months after we cancelled our agreement. Send 10 emails to accounting - zero response We lost largest Clint with 16,000 apartments and preparing for a lawsuit Pros Great promises zero delivery, huge problems with connections Cons We are 100 mill company we manage over 1000 units Very bad communication, not answering our calls not addressing our technical connection problems. Company have lied to us that has connection with bookingsync. Complete nightmare the worst experience in last 6 years Switched from [BookingSync](https://www.capterra.com/p/114051/BookingSync/) Rental united doesn’t work it’s the worst company that we have ever deal with. Alternatives considered [Avantio](https://www.capterra.com/p/134278/Avantio/) Reasons for choosing Rentals United They have told us that they can take care of multi units that bookingsync doesn’t Suport Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2023 Dear Andrzej, We want to extend our thanks to you for the time you spent on the phone with our team following the review you provided. While many of our clients seamlessly manage their account integrated with BookingSync/Smily, we want you to know that we are actively investigating the issues you have experienced with the help of the tickets your team has opened with our Support Team. Your feedback is invaluable in helping us improve our services and also our connections to our partners. SS Sonja S. Owner Leisure, Travel & Tourism ### "I need to use service further." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 March 27, 2023 poor, need a good or improved service Pros accesss is good, idea is good, but not working well Cons no service when having double bookings ...never had the ical issues before....turned it off temporatily till they show more on what they promise. Reasons for choosing Rentals United not sure, just seemed easy to access. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2023 Hi Sonja, Thank you for your feedback and we're sorry to hear you have experienced some issues. We would love to get in touch with you and help with your account. Could you contact customersuccess@rentalsunited.com and explain the issue, please? We look forward to hearing from you so we can show you the value of our platform and customer support. Rentals United. TJ Thom J. Head of Marketing & Growth Hospitality ### "Rentals United is a must-have for large-scale property management on OTAs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2023 Rentals United helps is bridge the gaps in using large-scale partners and OTAs as a small-to-medium size company. We couldn't do what we currently do without a channel manager and we feel RU is the best option at the best price, and the support is fantastic. Pros It makes your life so much better, when pricing and availability can be managed second to second, through a connected PMS. Cons Of course there are issues from time to time. To counter this as a con, however, the support is wonderful and always there. Alternatives considered [NextPax Channel Management System](https://www.capterra.com/p/219431/NextPax-Channel-Management-System/) Reasons for choosing Rentals United They were easier to work with and had a better existing relationship. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2023 Hi Thom, Thank you for your review and nice words. We are pleased to know Rentals United has been a must-have for your company. We constantly look to improve and it is great to hear how much you value our platform and customer support. Again, thank you for the encouraging words. AM Ami M. Ecommerce & Reservation Hospitality ### "Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 7, 2022 Good, could recommend to other user Pros Quite easy to setup and used, not too technical Cons Updating inventory takes a bit of a time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2023 Thank you for your review and feedback Ami! Our goal for our clients is to use Rentals United as a self-service platform and have full control over your distributions, connections and other services. We are happy to hear you find our platform easy to use. MM Michael M. ceo Hospitality ### "Poor Team" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 December 28, 2021 Pros Software is functional and the engineering team is helpful Cons This team has overbilled us by almost $100k since the start of the covid pandemic. They acknowledged this and offered us a "free month" to "make things right". The team led by \[Sensitive Content \] is not great at keeping clients happy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2022 Hi Michael, Thank you for taking the time to write a review. We are really sorry to hear you are not happy with the service that you have received from Rentals United. Our management team did have a call with your CTO on the 28th of December 2021 where we felt we had been able to resolve the issues and move forward. Please let us know whether you wish us to arrange another meeting with yourself. We look forward to hearing from you. Warm regards, Vivian Justin M. Head of Development Hospitality ### "Worse software/service I have ever used" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 7, 2021 We continue to use Rentals United because of our existing integration and a sort of "better the devil you know" outlook. However the many, constant issues we have with the service and support are close to pushing us over the edge to find an alternative. Pros There's really not much positive to say about Rentals United. They do allow us to list our rentals on a variety of channels (VRBO, Booking.com, Expedia) but their product is barely usable in a variety of ways. Really the onl Cons Our main interactions with Rentals United are via their API. Our in house PMS software connects to RU and pulls in reservation information, syncs calendars, pricing, taxes, etc. Rentals United API is antiquated (XML only) and barely functional. The endpoints frequently change with no prior warning, and you can tell they have no QA because we'll see that the change was some misspelling of an existing attribute that caused our integration to stop working. We have to depend on a "comments" section in each reservation to pull in vital financial information like how much the guest paid in cleaning and taxes. This information is frequently omitted and RU support just throws up their hands and claims ignorance as to why its not provided. Almost every interaction with support is drawn out and doesn't lead to any positive outcome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2021 Hello Justin, we are truly sorry to hear you have had a negative experience with our product and support teams. Please note that your RU Key Account Manager has been trying to contact your team for the past months but has not had any response. These regular meetings between our teams are crucial, as this is our opportunity to communicate any API updates ahead of time and address any concerns you are faced with in an efficient and timely manner.  Our API team has confirmed that our endpoints have not been modified for the last 5 years. Additionally, we have extensively reviewed the requests submitted to our support team and we can confirm that back in August 2021, a more efficient way to extract the fees and taxes was offered as an alternative to using the "comments section". Please contact our team on support@rentalsunited.com with your updated contact details and we would be delighted to put you in touch with your dedicated Key Account Manager to further discuss your concerns. [View all Reviews](https://www.capterra.com/p/139850/Rentals-United/reviews/) Popular comparisons [Hostaway vs Rentals United](https://www.capterra.com/compare/139850-152433/Rentals-United-vs-Hostaway)[Lodgify vs Rentals United](https://www.capterra.com/compare/131924-139850/Lodgify-vs-Rentals-United)[eZee Centrix vs Rentals United](https://www.capterra.com/compare/135677-139850/eZee-Centrix-vs-Rentals-United)[Amenitiz vs Rentals United](https://www.capterra.com/compare/139850-183836/Rentals-United-vs-Amenitiz)[Guesty vs Rentals United](https://www.capterra.com/compare/139850-159377/Rentals-United-vs-Guesty)[LiveAgent vs Rentals United](https://www.capterra.com/compare/102188-139850/LiveAgent-vs-Rentals-United)[Less Annoying CRM vs Rentals United](https://www.capterra.com/compare/118921-139850/Less-Annoying-CRM-vs-Rentals-United)[noCRM vs Rentals United](https://www.capterra.com/compare/132752-139850/You-Don-t-Need-a-CRM-vs-Rentals-United)[HubSpot Service Hub vs Rentals United](https://www.capterra.com/compare/139850-182476/Rentals-United-vs-HubSpot-Service-Hub)[Salesforce Sales Cloud vs Rentals United](https://www.capterra.com/compare/61368-139850/Salesforce-vs-Rentals-United) [Odoo vs Rentals United](https://www.capterra.com/compare/135618-139850/Odoo-vs-Rentals-United)[Whistle Messaging vs Rentals United](https://www.capterra.com/compare/139850-181980/Rentals-United-vs-Whistle)[Carsforsale.com vs Rentals United](https://www.capterra.com/compare/139850-178449/Rentals-United-vs-CarsForSale)[Act! vs Rentals United](https://www.capterra.com/compare/139850-175860/Rentals-United-vs-Act)[Quickbase vs Rentals United](https://www.capterra.com/compare/139850-157262/Rentals-United-vs-QuickBase)[Insightly vs Rentals United](https://www.capterra.com/compare/130671-139850/Insightly-vs-Rentals-United)[Seismic vs Rentals United](https://www.capterra.com/compare/139850-140225/Rentals-United-vs-Seismic)[Maximizer CRM vs Rentals United](https://www.capterra.com/compare/139850-154610/Rentals-United-vs-Maximizer-CRM)[Zendesk Sell vs Rentals United](https://www.capterra.com/compare/139850-199865/Rentals-United-vs-Zendesk-Sell)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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