# Page 5 | GoCanvas Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is GoCanvas the right Document Management solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139882/Canvas-Mobile-Forms/reviews

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GoCanvas

4.4 (209)

[View alternatives](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/alternatives/)

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Last updated May 12th, 2026

# Page 5 - Reviews of GoCanvas

## Showing most helpful reviews

Showing 101-125 of 209 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TM

Trista M.  
Marketing Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "GoCanvas has helped streamline our delivery process now that we can verify our deliveries digitally."

August 14, 2017

5.0

Pros

I can modify the app to do just about anything I need it to do for our company. We can verify who made the deliveries, who signs for the deliveries, where the deliveries occurred via gps, what items were delivered, and more. We aren't in the dark ages anymore, we can now lookup these items at any time via the online website vs looking through old folders of information!

Cons

Some of the operations can seem clunky and a little less intuitive. Once you learn them, it isn't hard to master, but it may not work the way you would originally think.

Review Source

Karl O.  
Production Manger  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good system, we used this to create some forms for products that we manufacture"

May 4, 2018

5.0

Pros

Very easy to use, easy to customize to work for your specific needs. Simple enough that anyone can figure it out easily.

Cons

Sometimes it is slow to load. Would like to have it come up faster (we work in a very busy fast-paced environment. Also found updating to be a little more cumbersome than we had hoped.

Review Source

José Z.  
Banquier  
Financial Services  
Used the software for: 1-2 years

### "Gestion assurée"

October 30, 2023

4.0

Recommandé

Pros

Permet de faire l'automatisation des formulaires

Cons

La gestion est difficile les données ne se retrouvent pas

Review Source

KW

KAREN W.  
Program Director, Health Information Technology Program  
  
Used the software for: 2+ years

### "My experience with Canvas software has been very positive"

June 11, 2018

1.0

Pros

My experience with Canvas software compared to other similar software has been very favorable. The features of Canvas is very user friendly and great support. There is a link that provides additional Help when needed

Cons

There are no negative features that I can think of at this time with Canvas. The positive features outweigh anything that may be missing in its features.

Review Source

RH

Ray H.  
Manager  
Construction  
Used the software for: 6-12 months

### "Go Canvas Experience"

September 4, 2019

5.0

having the ability now to have forms created on site and emailed to our server once complete is a game changer

Pros

turning key paper forms into digital applications. speeding up the return

Cons

Converting apps to PDF so they looked better when printed was a pain at first. although the support from Go Canvas was great to guide us through

Reason for choosing GoCanvas

liked the set up

Review Source

AH

Ashley H.  
Interior Designer/Owner  
Design  
Used the software for: 1-2 years

### "Great Document Sender/Team Collaborator"

July 6, 2021

5.0

Great business tool to have, especially in smaller offices to transfer information quickly and effectively.

Pros

I love how I can easily send important documents to other providers to have signed or co-workers with pertinent information securely.

Cons

I didn't like the up-charges and other charges associated with it. It seems unnecessary. Other then the money, it functioned great.

Review Source

MP

Michael P.  
Application Specialist  
Chemicals  
Used the software for: 2+ years

### "Canvas Review"

September 5, 2019

4.0

It has gone very well for our team to utilize this program!

Pros

I like the ease of use and the ability to customize it to our needs. I appreciate the support offered by the GoCanvas team as well. (Special thanks to our rep)

Cons

I would like a little more ability to customize some of the fields.

Reason for choosing GoCanvas

It worked better for what we were trying to do.

Review Source

MP

Mike P.  
Dir of IT  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy to create apps and deploy to devices"

April 19, 2019

4.0

We needed to do multiple apps for our Security Guards for checking in/out of our truck as they come on the yard. Created the app in less than an hour, revised it quickly and had it deployed and working by the end of the day.

Pros

App building is very easy to use and has a lot of functionality. Cloud storage and emailing of forms is part of the reason we decided to try this app builder. Covers most basic app options you could want and the PDF designer for forms is an added bonus.

Cons

I would like more editing capabilities with colors on the fields or even different font types. I did post this to their community board and they were very responsive to follow up and consider the enhancements.

Review Source

DC

Dale C.  
GM  
  
Used the software for: 1-2 years

### "Uncertain value for us"

January 14, 2018

4.0

Pros

Admin team receives PDF via email of field data collected which becomes a valuable reference document Easily adjusted and reconfigured

Cons

Pricing scheme of per user gets very expensive. We had one user account that several employees would use to submit the same form. A busy week would see 4 submissions by 3 employees. Canvas insisted we pay for multiple users which in fairness meant 5 users at a discounted rate (depending on USD exchange)...simply not practical

Review Source

AS

Anthony S.  
Lead Ranch Admin  
Farming  
Used the software for: 1-2 years

### "GoCanvas helps me get the job done while being mobile"

November 21, 2018

5.0

I really like the mobile forms.

Pros

I like the ease of building applications that I can monitor, share and assign to fellow employees

Cons

I wish there was a search function where I can have a spreadsheet of information and in the application I could search the spreadsheet and find the information that I am looking for.

Review Source

GV

Gary V.  
Lead service tech/installer/ do everything  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "So far it's been a great app. It pretty much does everything our company needs it to do."

December 14, 2017

4.0

The ability to write up a work order or fill out a purchase order and also fill out my timesheet right in the field or right at a wholesale house right on my phone

Pros

I like how I'm able to write up a work order or a purchase order and my timesheet right on my phone. And that I can also go back through them later and edit them and add things or delete things.

Cons

I do wish that when you fill out a purchase order that there would be a feature that would Incorporated onto the accompanying work order.

Review Source

bJ

bob J.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Best form app. "

September 10, 2018

5.0

Pros

Very smart forms with the ability to use reference data. By far the easiest to use and build with.

Cons

Would like the price to be a little less

Review Source

cP

constantine P.  
Operations manager  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "GoCanvas"

March 18, 2022

5.0

Pros

The ease of use, easy to understand and the tech support services are quick!

Cons

I use it for spot checks, and it works great! No issues, yet.

Review Source

MM

Marcus M.  
Director of Operations  
Hospital & Health Care  
Used the software for: 2+ years

### "Horrible Customer Service"

April 24, 2020

3.0

See above

Pros

The software requires customization thenits okay. The customer service is terrible. My account was billed 4,000.00 in advance for this year in error and they won't even pretend to care. I am hopelessly trapped in dispute. Buyers Beware

Cons

Customer sercvice is absolutely horrible.

Reason for choosing GoCanvas

Sprint

Review Source

ET

Edin T.  
Electrical Engineer  
Utilities  
Used the software for: 6-12 months

### "Easy to use, efficient to eliminate paper piles and improve record keeping."

August 14, 2017

4.0

Eliminated paper forms, improved tracking, data storage, and improved accuracy.

Pros

It is easy to design an app and it was very intuitive for our crew to figure out how to use it. The ability to take pictures in the form really improved out accuracy and error finding. The fact that everything was stored in the cloud really improved our record keeping ability.

Cons

The price isn't really worth it for the functionality that we use. We pay for things that we do not use.

Review Source

BC

Brad C.  
Installation Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Need more search options"

September 4, 2019

4.0

Pros

Ease of use and set up. Integrates easily with Zapier for my data reporting

Cons

need to be able to search all my apps at once instead of individually. If I want to search for all Ford's my installers installed I should be able to do that.

Reason for choosing GoCanvas

Pronto Forms

Review Source

JS

Jeff S.  
Safety Specialist  
Utilities  
Used the software for: Less than 6 months

### "Go Canvas"

August 29, 2018

5.0

It has been a great experience from day one. great customer support and Go Canvas is with you every sep of the way to get it up and running for your business.

Pros

User interface is great. All of our employees really like how it works in the field. As an admin of the product i like how easy it is to create an app and how much i can personalize it to meet the needs of the guys in the field.

Cons

There is no "Select All" function for trying to copy apps. I have many departments and when i want to copy all aps from one department to transfer them to another it is very time consuming. If this upgrade could be done i would have no complaints about the product. I will go on to say that when i brought this up to Go Canvas they sent a ticket over to the solutions team and they did the transfer for me and it helped a ton.

Review Source

FF

Felix F.  
Project Leader  
  
Used the software for: Less than 6 months

### "It is very user friendly"

May 22, 2018

4.0

Pros

It has a contemporary look and feel, great mobile app, easy to integrate 3rd party tools or systems, the collaboration, communication and assessment tools are the best. easy setup to make courses public or private or combined, good support, good availability for integrate with external systems. provides an array of extra features which makes in one of the best LMS on the market

Cons

The layout of the site is well organized but it tends to confuse on certain occasions due to the large number of options and features. it takes a long time to adapt to the environment, Nevertheless, once you get how to use it, worth the effort. the mobile app does not support all types of documents (it is not a recurring error, I have not been able to reproduce the error)

Review Source

CM

Caleb M.  
Director of Technical Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent Low Cost Site Servery App"

August 21, 2019

4.0

It has been a great cost-effective experience.

Pros

Easy to use way to effectively gather field information

Cons

Working with any database can have its issues. Uploading our forms using wireless data can be an issue.

Reason for choosing GoCanvas

Cost and effectiveness

Review Source

MK

Maggie K.  
Editor  
  
Used the software for: 1-2 years

### "Easy to use"

August 29, 2018

4.0

Pros

One thing I love about canvas is you don't need to have designer skills to use the software yet it make you look like a pro! Kudos team canvas!

Cons

I wish we had more photos (from the search button) to choose from, more free photos. Otherwise, I love canvas.

Review Source

VR

Verified Reviewer  
PMO Manager  
Construction  
Used the software for: Less than 6 months

### "Great mobile form tool"

July 7, 2019

5.0

We are a long established company that works in the construction sector and moving towards digital is a need but is typically met with tension as it takes longer to fill out a mobile form than a sheet of paper. GoCanvas overcomes this with a spreadsheet like interface that makes moving through a checklist simple and quick.

Pros

You can essentially loop through a list and make a spreadsheet in your form which makes adoption from paper forms much easier.

Cons

If you do the loop you have to manually integrate or pay gocanvas and integration and hosting fee. Otherwise Zapier works for most things.

Review Source

GH

Gregg H.  
Plumber/ pipefitter  
Construction  
Used the software for: 1-2 years

### "Easy to use."

March 15, 2018

5.0

Paperless and newer technology.

Pros

East to take care of daily tasks work orders, nice to add pictures of before and after jobs, Paperless.

Cons

Using Different device with canvas, app are not linked together through you're email account- due to offline.

Review Source

Jonathan W.  
Project Scientist  
Environmental Services  
Used the software for: Less than 6 months

### "Canvassing for a Solution"

May 8, 2020

4.0

For what it was worth, the ability to fill out our Health and Safety daily form on GoCanvas was an easy and practical method.

Pros

We used GoCanvas to house the Health and Safety form that is submitted at the beginning of each day of field work. It was simple and straightforward and convenient to use on smartphones.

Cons

For what could just be done (and what we ended up doing) on a Google Form for free was being done in GoCanvas. Given the current situation with our company, we unfortunately made the switch to putting our form on Google Forms.

Review Source

JC

John C.  
Marketing Manager  
Automotive  
Used the software for: 2+ years

### "I started using Canvas for a specific function, and have since created apps for a number of others. "

December 1, 2017

4.0

Consistency of data collected. More efficient use of paper (not entirely paperless, but limits waste). Unique solutions for tasks. Increased communication through auto-generated e-mails. Data collected long-term with little effort or training.

Pros

The app allows me to create a template that captures consistent data no matter what I'm trying to do.

Cons

The way reference data has to be updated (by downloading, editing, and reuploading). It would be nice to edit data on the website.

Review Source

TH

Traci H.  
Project Manager  
  
Used the software for:

### "A couple of days to get a response on a ticket, but once I did my problem was resolved quickly."

March 16, 2018

5.0

Quick turn around time to get something on line without waiting on an internal IT team to work it into their already busy schedule.

Pros

Ease of use. I've been able to design it exactly like we wanted and make multiple changes through our testing process and immediately see the changes. Pricing is reasonable too.

Cons

I've struggled a bit with the calendar/dispatch feature. Maybe some more clarifying help files on this will do the trick, but there doesn't appear to be very robust options on pre-scheduling dispatches across the country.

Review Source

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