# Page 6 | GoCanvas Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is GoCanvas the right Document Management solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139882/Canvas-Mobile-Forms/reviews

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GoCanvas

4.4 (209)

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Last updated May 12th, 2026

# Page 6 - Reviews of GoCanvas

## Showing most helpful reviews

Showing 126-150 of 209 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ES

Estela S.  
Administrator  
Building Materials  
Used the software for: 6-12 months

### "Very versatile platform with a great customer service team"

June 17, 2021

5.0

Daily audits are easier to track now

Pros

User friendly, easy to navigate, very easy to update forms.

Cons

I'd like the grid function/view to be more easy to add to a form.

Review Source

VR

Verified Reviewer  
Application Developer Apprentice  
Construction  
Used the software for: Less than 6 months

### "I haven't used Canvas for that long, but the app designer is fantastic"

December 14, 2017

5.0

Pros

The app designer is really easy to use, even after not knowing anything about it. I was able to modify an existing app's functionality very quickly and after reading almost no documentation. It was just easy to figure out how to do what I wanted - very intuitive.

Cons

There are still some features not implemented that seem pretty important - off the top of my head, nested lists are kind of janky and multi-depth dropdowns that filter on more than one column.

Review Source

aB

arthur B.  
Maintenance manager  
Hospitality  
Used the software for: 2+ years

### "Easy to use"

February 27, 2019

5.0

\- Learning curve is easy. - fast support response.

Pros

\- Drag and drop features - fast updates - csv integration

Cons

\- csv integration limits - no option to insert graphical elements for design

Review Source

CG

Christiana G.  
Director of Development  
Retail  
Used the software for: Less than 6 months

### "Review of Go Canvas"

October 4, 2019

4.0

It takes what was once written by hand and makes it so I can see it right on the mobile.

Pros

I can see what is going on without being at each location and leave a step by step to follow and get pictures along the way to check the work.

Cons

I found it hard to get the work flow piece to work properly and get the items deleted as they were completed. Still working on that pieces working effectively for us.

Reason for choosing GoCanvas

Not sure it was here when I got here and was assigned to it.

Review Source

VP

Vanitha P.  
Data Specialist  
Environmental Services  
Used the software for: 1-2 years

### "Go Canvas "

October 18, 2018

5.0

Good

Pros

Easy use . Friendly customer support . Can make custom changes .

Cons

Can't make a bulk changes . Further improvement required based on organization requirements .

Review Source

CC

Clarence C.  
CEO  
Construction  
Used the software for: 6-12 months

### "One call to support and without waiting in a queue my issue was resolved in minutes."

December 4, 2017

5.0

Increased productivity and accuracy while completing reports for clients.

Pros

Paperwork reduction is the main reason for trying the software. I love the fact that you can create and customize the individual apps to my industries specific needs. It has enabled me to be more productive.

Review Source

JJ

Jacob J.  
Performance and optimisation engineer  
Civil Engineering  
Used the software for: 2+ years

### "Easy to use online forms"

March 10, 2020

4.0

Ticked the box for a simple application to manage field engineers with minimum training and setup.

Pros

The online forms are easy to setup and customize as per individual requirements. Integrates very well with smart phones, we have tested in android phones. No training required for new users as it pretty much self explanatory.

Cons

Downloading forms in pdf can be a pain as you have to do it individually. Could improve data download options especially saving forms in bulk.

Review Source

KG

Kevin G.  
Student  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Review"

June 23, 2023

4.0

Pros

Ease of use and understanding what needed to be done

Cons

Not much very good product in my opinion

Review Source

BL

Ben L.  
Director of E-Learning  
  
Used the software for: 2+ years

### "GoCanvas is an easy tool for everybody"

June 28, 2016

5.0

Pros

The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.

Cons

Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.

Review Source

DB

David B.  
Assistant Director  
Facilities Services  
Used the software for: Less than 6 months

### "Excellent app!"

April 5, 2019

5.0

I inspect many several floor buildings weekly. I need something better than clipboard and pen to document my inspection. This app does it!!!

Pros

Enabled an app illiterate person to make an app that will simplify, streamline and improve my day to day operation. I can and do use it on Android and iOS devices.

Cons

I would like to be able to share it with one additional person to see how we can collaborate on it.

Review Source

KM

Kayla M.  
Safety Coordinator  
Construction  
Used the software for: 6-12 months

### "GoCanvas has been a fantastic experience for our company"

March 7, 2018

5.0

Allowing us to complete documentation that was not getting completed on a regular basis.

Pros

The most fantastic part about GoCanvas is allowing everything to be digital therefore we are capable of receiving documentation from our employees even when they are on the road.

Cons

Sometimes it is difficult to create documentations and I wish you didn't have to pay to have the rep create it for you.

Review Source

NC

Nigel C.  
Process Officer  
  
Used the software for:

### "Revolution in Mobile Data Gathering"

July 28, 2014

5.0

As a large food retailer, we frequently require data from our 350+ field managers, Loss prevention personnel and so on. GoCanvas mobile forms saved us from receiving 300 emails for each audit, feedback request site visit etc. It saved us from deciphering 300 differently formatted excel files and it saved our colleagues in the field from carrying around heavy laptops, allowing them to spend much more time on the shop floor where they are needed. The forms are fairly basic, but contain all the crucial elements you need and the online form design tool lets you customise them exactly as you want. More options always seems to spring up and there are a number of ways to customise your forms and their outputs. Can't fault customer service - always very quick to respond to support requests and I haven't found a problem they couldn't solve (despite trying my hardest). Overall a highly recommended app, service and company who I am please to deal with.

Review Source

VR

Verified Reviewer  
Office Administrator  
Law Practice  
Used the software for: Less than 6 months

### "GoCanvas"

December 7, 2018

5.0

Pros

This app is very easy to use in sending my customers online forms rather than paper forms which can take up space and time filling them out. It is very easy to complete a form online rather than on paper with a pen.

Cons

Some forms do not open correctly which is embarrassing when the client informs you of this.

Review Source

MK

Marty K.  
owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "My Dispatch App has changed my world"

August 24, 2018

5.0

Very helpful team at Gocanvas.

Pros

Easy to program and has very flexible logic solutions.

Cons

Wish I could set a default of at least 100 workflow dispatches to display on the page. Pretty bothersome to make an edit on dispatch 72, save it, and then have to scroll down to the bottom of the page to choose 100, to display 100 dispatches so that I can edit number 73. The current default is 25. And, the Business Insights Add-in is no longer static in my Excel. So I have to reactivate the Gocanvas add-in every time I open Excel. This is a problem.

Review Source

JT

Jill T.  
Manager Occupational Health Safety & Wellness  
Hospital & Health Care  
Used the software for: Less than 6 months

### "NBRHC"

February 3, 2021

4.0

Overall, it's been good. Reasonable response time for issues that arise.

Pros

It was an easy transition for use by staff. It is easy to use as an administrator. We are very pleased.

Cons

Issues when staff don't set up correctly and I am not able to locate them but the systems says the email address is being used. I am unable to correct without contacting GoCanvas

Review Source

CG

Chis G.  
PM  
Construction  
Used the software for: Less than 6 months

### "Been using Go Canvas for 2 months now and love it!!"

August 29, 2018

5.0

I have 10 field foreman currently using apps and what a time saver. WE are currently converting all of our old forms from paper over to a digital version of a Go Canvas app. Everything form time sheets to extra work tickets and inspections in submitted digitally and I can save to our cloud or export it to others with the click of a mouse. The Go Canvas team was MORE than helpful during my initial training period. I would definitely recommend this to other colleagues. Thanks!

Pros

Very using friendly for the workers using it in the field. Keeps all of my data in one place.

Cons

Not able to view the PDF format before official submission

Review Source

Ahmed ali K.  
Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Brillaint option for forms from my side"

September 30, 2019

5.0

We had used the Gocanva-Mobile forms for the work orders

Pros

I had checked out Gocanvas-mobile Forms and i have to admit that it's ease of use if very brillaint even a non-technical person can gain a loot from it.

Cons

I had chk it but i don't came across any cons that should be mention here but their support team is a bit lazy i say.

Review Source

DG

Doug G.  
GM  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Process Improvements"

September 4, 2019

4.0

GoCanvas has helped us improved several key processes within our organization. We now have more visibility of several key processes.

Pros

Two things - software was easy to learn / implement and onboarding process was very easy. Lastly, customer support team members are very helpful.

Cons

At this time, I do not have any Cons for our application.

Review Source

FD

Fabiana D.  
Graphic Designer & Communication Coordinator  
Pharmaceuticals  
Used the software for: 6-12 months

### "GoCanvas solved our paper problem"

October 3, 2019

5.0

We solved the amount of paper that we were using on the event creating orders.

Pros

The ease of creating and updating forms and the designer PDFs is very simple to manage. GoCanvas is very user friendly.

Cons

Sometimes we have to triple check the data that we upload, the minimal error on the file can cause the app to crash.

Review Source

DM

Derek M.  
Director  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Poor Service - Avoid"

September 22, 2021

3.0

We had not been using the software for some time and planned to discontinue. GoCanvas reached out to get us started again. We had some meetings to get it going then the project was sidelined. Then receive an email saying it had been renewed (for a year). When i contacted GoCanvas to say that was not my intention, (which they clearly knew), part of their reply included "please read your contracts before you sign them." Disappointing service. Would not recommend based on our experience.

Pros

It seemed a good software, used from multiple devices.

Cons

Poor onboarding process, limited support.

Review Source

NM

Nick M.  
IFM Support and Training Manager  
  
Used the software for: Less than 6 months

### "This app is great. Very user friendly and it works offline. "

November 6, 2017

4.0

Pros

The fact that this application works offline. We have found in our search to find a mobile app provider that an offline capability is not standard. Go Canvas' app works offline from the start, big win for our organization and for Go Canvas.

Cons

Not that this is a big dislike, but the ability to brand the App with our company Logo. like I said this isn't a big dislike as we can brand each one of our forms. However it would be nice to have our company logo as the apps icon.

Review Source

KM

Kris M.  
VP, Environment, Teck American  
Mining & Metals  
Used the software for: 6-12 months

### "GoCanvas App"

March 2, 2021

4.0

Great solution for multiple locations

Pros

Easy to use anywhere by any of our users.

Cons

It works very well and there are no issues.

Review Source

JJ

Jenny J.  
Executive Assistant  
  
Used the software for: 2+ years

### "College education online and in class with GoCanvas"

September 6, 2016

4.5

Pros

I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.

Cons

It is expensive to use as a platform for our start up school.

Review Source

sG

sharon G.  
Director  
  
Used the software for:

### "Love GoCanvas- Highly recommend it for laser, beauty sector "

April 26, 2016

4.0

I love GoCanvas App. I love the fact that I have gone virtually paperless. I have over 35 consent forms for clients to complete for my clinic, some of which can be up to 10 pages long. GoCanvas offers me(1) environmental friendly service (2) extra space- as I don't need filing cabinets (3) I never have to worry about a client consent form going missing, as I have an email back up as well as online filing system- this is reassuring from a litigation perspective. (4) GoCanvas offers me a comprehensive client record system i.e. I can take pre & post op photos prior to my clinic treatments- a requisite for some procedures from an insurance perspective.(5) support is prompt & friendly (6) its cost effective for y business, as I dont need to invest in software .. I would highly recommend it for any forward thinking business.

Review Source

MK

Manish K.  
Associate Professor  
Higher Education  
Used the software for: 1-2 years

### "The Best"

May 28, 2020

5.0

Pros

User friendly platform and easy to customise

Cons

Nothing is there to dislike. It’s the best

Review Source

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