# Page 7 | GoCanvas Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is GoCanvas the right Document Management solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139882/Canvas-Mobile-Forms/reviews

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GoCanvas

4.4 (209)

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Last updated May 12th, 2026

# Page 7 - Reviews of GoCanvas

## Showing most helpful reviews

Showing 151-175 of 209 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SI

Saad I.  
CMEO Expert Engineer  
Computer & Network Security  
Used the software for: I used a free trial

### "really its amazing"

December 25, 2019

4.0

Pros

easy to build ( app. & PDF ) easy to update easy to modify it

Cons

you must use number keyboard for cell needs to fill by number only or litter only to be easy to fill the cell from keyboard without using keyboard that already exist in mobile

Review Source

LW

Laura W.  
Assistant  
  
Used the software for:

### "Very satisfied with my GoCanvas experience!"

July 30, 2014

5.0

Our company was looking for a way to use our own information and turn it into an app. The simplicity of GoCanvas made this possible for us! My favorite experience with goCanvas was in regards to their customer service department. I dealt with Keith Bateman and felt as if he quickly understood our needs, was prompt, friendly, professional and accurate. I liked that I didn't get a different customer service rep. every time I needed something. We had a few bugs to work out with our new apps, but they were all on our end not on the GoCanvas end. Keith was always eager to help us work these bugs out, and I know he will be there in the future for us. Because of how easy it is to use GoCanvas, and because of the outstanding customer service, we have chosen to sign with GoCanvas for a full year.

Review Source

JC

Jane C.  
President  
Public Safety  
Used the software for: Less than 6 months

### "Super Easy to use, Excellent Customer Service"

April 23, 2019

5.0

Eliminates writing, re-writing and then manually entering the repair documents. Cuts data entry time significantly allowing invoicing to happen faster.

Pros

Extremely easy to navigate, create & use

Cons

Can be difficult to get the pdf's to look like the original document

Review Source

YK

Yehuda K.  
VP Quality  
Military  
Used the software for: Less than 6 months

### "Hard to learn for beginners. "

July 28, 2019

4.0

Pros

The quick synchronization and updating relative documents in the application

Cons

Small space for uploading pictures and drawings. Unable to send notes back to users when workflows sent.

Reason for choosing GoCanvas

It looked to have the most need.

Review Source

JH

JEAN H.  
ASSSITANT PARKS AND RECREATION DIRECTOR  
Government Administration  
Used the software for: Less than 6 months

### "The company has done an excellent job responding to my countless questions. "

July 18, 2017

5.0

Use this before making decisions.

Pros

forms available to staff on galaxy pad and can be filled out after an incident quickly. Also no stacks of incident forms on my desk. Awesome. Able to set up test runs while rest of staff learned the system and still be able to group rates if we wish.

Cons

A bit expensive for small department with many users. otherwise happy. The system seems to be easy to use, no issue there.

Review Source

JR

Jim R.  
jimreeves289@gmail.com  
  
Used the software for: 1-2 years

### "Custom reports for customers"

July 12, 2018

5.0

Pros

We use it to make roof reports for our customers and they love it. They say they have never seen such professional reports. Gets us jobs!

Cons

A little confusing to use until you spend some time with it. Making the time commitment is worth the results

Review Source

Gretta W.  
Administrative Coordinator  
  
Used the software for:

### "null"

February 2, 2018

5.0

Review Source

KS

Kaitlyn S.  
Teacher  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "GoCanvas"

July 26, 2019

4.0

Pros

I enjoyed GoCanvas because I could use it on my phone and do quick glances instead of having to pull the program up on my computer.

Cons

I did not find anything that I did not like about GoCanvas.

Review Source

CL

Cody L.  
IT  
  
Used the software for: 1-2 years

### "Great platform and App"

June 8, 2017

5.0

Pros

The software is easy to configure, and can capture just about any data you are looking for from the field.

Cons

The builder could have more features, and the integration features could be developed further. Overall not that many cons.

Review Source

BS

Bill S.  
  
  
Used the software for:

### "Finally..."

October 28, 2015

5.0

Finally, a cost-effective, customizable solution to complete our building inspection process of going digital. The GoCanvas apps eliminates our paper forms and constant scanning of documents. The email fields allows for the final documents to be instantly emailed to others as they are completed. This saves time once spent scanning, sifting and distributing scanned documents. The reduction of errors is difficult to calculate monetarily, but easy to realize once you start using the apps. Embedding photos and drawings inside the apps is a huge plus and the final documents have a professional appearance. Of course this is not possible without the exceptional customer service GoCanvas provides. Highly recommend this product and company.

Review Source

MC

Mike C.  
Executive Director  
  
Used the software for:

### "GoCanvas product & service is top-notch"

July 30, 2015

5.0

We have been using the GoCanvas application since 2011 primarily for our inspection forms used by our inspection agents. The GoCanvas application has simplified our process both for ourselves and our customers. When and agent completes his report it gets sent electronically to the customer and to the home office where it is further reviewed and filed. All of this used to be done manually with hard copies. GoCanvas has made the process much more efficient and cost effective. The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding. I highly recommend using GoCanvas.

Review Source

JL

Jennifer L.  
Teachers Aide  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "A good valuable product to help my work and safety at a High School."

November 24, 2020

5.0

GOOD. A grand and useful tool for COVID-19!

Pros

The ease of checks, and option of a possible comment or not; and reminders by email.

Cons

Just to get the app set up, but got through it.

Review Source

KB

Kim B.  
Senior Community Manager  
Real Estate  
Used the software for: 6-12 months

### "Happy Happy"

October 24, 2019

4.0

Good

Pros

The product works and it is much easier than the way we were doing our job.

Cons

The system can be slow sometimes which makes it hard for us to do our job,

Review Source

ND

Noah D.  
Business Analyst  
Consumer Services  
Used the software for: 6-12 months

### "Canvas Review"

August 21, 2019

4.0

Pros

The current format makes it really easy to build and edit audits.

Cons

Need to add the ability to add multiple pictures to one question or task at a time.

Review Source

JC

Jonathan C.  
Fluologist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Change To A Digital Form "

January 25, 2019

5.0

Pros

\- The platform was custom and tailored to our specific needs. - The transition for our customers is effortless. - The support team will help you with any questions or problems that might arise.

Cons

Took a little to get small problems that our company need but overall I wouldn’t have any complaints with the ease of the program.

Review Source

AB

Adanga B.  
Assistant Director of Health & Safety  
Chemicals  
Used the software for: 1-2 years

### "Great product, Super support team"

April 17, 2019

5.0

Our maintenance workers get their job assignments on a tablet. The submitter enters the work order, it goes to a maintenance supervisor for approval and assigned to a maintenance worker. When job is complete it goes back to original submitter to ok work was done appropriately and then submitted. We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!)

Pros

The paper eliminated, filing in the cloud. And being able to check up on inspections and required training to make sure it's taken place.

Cons

The support team has overcome every obstacle I've run into so there really is no down side. We search by time frame and sometimes I'd like to be able to search across multiple Apps for a specific individual's submissions but this is small beans in comparison to all Go Canvas has enabled us to do

Review Source

PP

Phil P.  
IT & Logistics Supervisor  
Food & Beverages  
Used the software for: I used a free trial

### "Great Software & Support"

June 12, 2019

5.0

Pros

Easy to Use Fast to implement Intuitive Good feature set

Cons

Sometime setting of the logic in the app can be a bit roundabout

Review Source

AP

Amber P.  
Controller  
  
Used the software for: Less than 6 months

### "Customer rep has been great to work with and program is easy to use and customize to your needs"

August 14, 2017

4.0

Pros

Easy to customize to your needs and great accessibility for drivers on the road. Love the scan feature so that we can keep track of inventory at lot easier.

Cons

Data is not easily manipulated and there is a lot of clicking back and forth between screens. Wish there were ways to customize the screens of data.

Review Source

GK

Gary K.  
owner  
  
Used the software for: Less than 6 months

### "I use GoCanvas every day for my Dryer Vent Cleaning Business. "

November 25, 2017

5.0

Pros

I like that I can modify my forms any time and it's super easy! I use this program every day. I have many other forms I will be converting to GoCanvas.

Cons

The data entry is not compact enough on the screen. I wish it was not so spread out. This is not a dal breaker by any means. Just a little tweak.

Review Source

LD

Liz D.  
  
Construction  
Used the software for:

### "Amazing Services and Easy to Use Product"

November 19, 2014

5.0

Pros

We began using this product just a short six months ago. It has changed the way our company does business and performs job duties. From the moment I contacted GoCanvas to this very day, they have gone above and beyond to help us with all our needs. GoCanvas is a very innovative company and goes the distance to ensure the satisfaction of us customers.

Cons

GoCanvas is consistently working on updates and upgrades to the product to meet customers' needs.

Review Source

SB

Samantha B.  
Dispatcher  
Restaurants  
Used the software for: Less than 6 months

### "Informative, Appealing, Useful"

June 26, 2018

5.0

Pros

Very user friendly, has a wide variety of applications, could really be used anywhere! Also love that you can set it up to your specifications!

Cons

There really is nothing to not like about it! Everything about this program is very well though out!

Review Source

MH

Mark H.  
Sr. Applications Analyst  
Construction  
Used the software for: 1-2 years

### "Mobile forms made easy"

January 10, 2019

5.0

Good product, relatively easy to learn, comes with outstanding and responsive customer support.

Pros

A form can be designed and put into production in very short order as long as you have an idea of what you need the form to do and how you would like it laid out.

Cons

It took me a little while to get used to the way the user accounts/groups/assigned apps are organized. Some tasks like assigning an app to a group are not as intuitive as I would like.

Review Source

JD

Joseph D.  
Manager  
  
Used the software for: Less than 6 months

### "Excellent service from start to setup and support "

August 14, 2017

5.0

Pros

Very easy to use and universal. Also the ability to create many apps and assign them to specific users

Cons

Printing submissions. It would be great to be able to print a batch selection and not have to open each submission

Review Source

Michelle M.  
Chief Operations Officer  
Construction  
Used the software for: I used a free trial

### "null"

July 14, 2017

2.0

Review Source

Francois-Regis A.  
Head Of Digital Marketing & CRM  
Marketing and Advertising  
Used the software for: I used a free trial

### "null"

June 20, 2016

3.0

Review Source

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