# Page 8 | GoCanvas Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is GoCanvas the right Document Management solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139882/Canvas-Mobile-Forms/reviews

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GoCanvas

4.4 (209)

[View alternatives](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/alternatives/)

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Last updated May 12th, 2026

# Page 8 - Reviews of GoCanvas

## Showing most helpful reviews

Showing 176-200 of 209 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Pedro Henrique A.  
Business Development Intern  
Information Technology and Services  
Used the software for: I used a free trial

### "null"

September 7, 2015

4.0

Review Source

TC

Tim C.  
  
  
Used the software for:

### "Great Product!"

August 19, 2015

4.0

GoCanvas provides an easy and quick method for converting paper forms to electronic forms. We've had a couple of forms that we struggled trying to convert to electronic forms because of the information/process that was required for these forms. GoCanvas provided a solution that was easy and quick to learn, which in the long run, saves us time, materials and labor. The only downside I found is the inability to search historical records obtained by the submitted electronic forms.

Review Source

VR

Verified Reviewer  
Technical Development Researcher  
Biotechnology  
Used the software for: Less than 6 months

### "Good for broad use"

February 16, 2019

4.0

Pros

I think GoCanvas is great if you're looking for something simple to fill out for your forms. With electronic signatures and custom PDFs, you can easily take info from any source you want.

Cons

The fields can get a bit too simplistic. If there's more detail I'd like to add, then I'd have to capture it on separate forms (i.e. using Google Forms instead) for nested questions.

Review Source

SR

Sheila R.  
Office Admin  
  
Used the software for: Less than 6 months

### "Since we started the trial, we have had wonderful service from your team at GoCanvas. A++ Thank You"

December 14, 2017

5.0

Taking our company to a progressive level.

Pros

Easy to work with and understand. I have had actual fun setting this up and helping move our company into a more progressive operating system.

Review Source

JB

John B.  
Business Dev Mgr  
  
Used the software for: Less than 6 months

### "Like the program very much. I Have developed 4 apps so far - very helpful streamlining our process."

March 15, 2018

5.0

Streamlined our paperwork, bidding, and estimate processes.

Pros

Seems very flexible and easy to customize. Like the Workflow and Dispatch features allowing you to assign submissions to specific people and get those back.

Cons

When building the pdf, if you make a mistake or delete something by mistake, it would be nice to have an undue and redue button. Also, need to allow for color changes with fonts and other font features like being able to make certain text within a text field to be bold, italized, or a different color, without it making all the text in that box change.

Review Source

JW

Janine W.  
SEO  
Construction  
Used the software for: I used a free trial

### "Widget"

December 30, 2018

5.0

Efficiently capturing pictures and writing reports. Then sending them to subcontractors.

Pros

The overall software solves some of my problems as a project manager. There are some areas that need fine tuning. If this can be done, then I see many possibilities for the application. So, far, it does the general work needed. It just needs some fine tuning for efficiency. I do not know whether I can fine tune it or whether GoCanvas should.

Cons

Needs fine tuning but I not know whether I need more training or whether it is the product.

Review Source

Maribeth R.  
Learning Consultant  
Insurance  
Used the software for: Less than 6 months

### "I am so impressed with the on spot customer service at Canvas. "

December 4, 2017

5.0

Ease of use and customer support.

Pros

I so appreciate the level of customer service. As a new user to Canvas, it's important to me to have assistance when I get stuck with a problem. At Canvas, the customer support team is there ready to assist when you sign in. They have been very helpful.

Review Source

RS

Ranju S.  
  
Accounting  
Used the software for: Less than 6 months

### "Lovely paper form replacement"

March 28, 2018

5.0

Pros

I like this as you can build forms that customers can fill in on mobile, avoiding all the hassle that comes from giving customers paper forms. The forms are very flexible. You can even put in numerical fields which will automatically produce calculations, multiple choice sections or even a section for signatures! It's very easy to make. You just drag and drop. There are even templates for commons situations which streamline the process further.

Cons

It's fast and easy to use, so there is nothing to complain about. When you first use it, it has too many helpful boxes that guide you on what to do (which is a little annoying) but they disappear after first use.

Review Source

HB

Holly B.  
Business Analyst  
Oil & Energy  
Used the software for: 6-12 months

### "null"

September 20, 2015

5.0

Review Source

CN

Chris N.  
DOT Compliance  
  
Used the software for: Less than 6 months

### "I have had nothing but great experiences with Support."

December 7, 2017

4.0

Pros

The support from all staff is top notch!! The app takes a little while to learn but the support team makes it worth every dollar spent.

Review Source

JH

Jason H.  
President  
Construction  
Used the software for: Less than 6 months

### "Buyer beware"

August 17, 2018

1.0

They throw promotions with a few more users than you need at same price just to lock you in to year contract. Not good

Pros

Nice user interface and editable pdf format

Cons

Workflows stinks. App sync stinks. Not able to keep a form open to edit by different departments without handing it off.

Review Source

Response from SiteDocs

August 24, 2018

Hi there, Thank you for your feedback. I apologize that your experience with GoCanvas has been unsatisfactory thus far. Our head of customer experience will be reaching out to make sure that we hear more about your concerns with the sales and contracting process and to understand the technical challenges with the product.

MJ

Michael J.  
President  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Gocanvas review"

October 6, 2018

5.0

Streamlining processes

Pros

Ease of use once my app was set up to my specs.

Cons

Nothing at this point. It has been working very well.

Review Source

VR

Verified Reviewer  
Children's Program Worker  
Individual & Family Services  
Used the software for: Less than 6 months

### "Super useful for school projects"

December 26, 2018

4.0

Pros

Great for school projects as it is easy to use, free, and delivers excellent results. It is clear and easy to use with a wide range of design options.

Cons

I think that my only possible dislike would be that professors do not recommend it often or approve of it.

Review Source

CK

Courtney K.  
Office Manager  
  
Used the software for: Less than 6 months

### "Amazing!"

November 29, 2017

5.0

Pros

With GoCanvas we have been more than surprised with their great customer service. Every staff member we have worked with has been able see our vision as a company and help reach our goals going forward.

Cons

The part I would say we like the least is just the overall workload and time it takes to set all these forms up. However, they do offer assistance in creating forms for you which is a great alternative.

Review Source

jB

jennifer B.  
manager  
  
Used the software for: Less than 6 months

### "Overall positive but time will tell if we get the value out of it"

December 21, 2017

4.0

Pros

great field based tool that will enable us to provide more meaningful reports good onboarding process

Cons

I would like a better formatting tool for photos - depending on the device the photos mucking up the formatting of the out put I want to be able to remove some of the Canvas logo stuff on the output It would be great on the PDF designer if there was a built in ruler to assist with design of forms

Review Source

LR

Laura R.  
  
  
Used the software for:

### "super useful app!! "

October 13, 2015

4.0

We use this app for our visual merchandising campaigns, and its awesome.. lets us have on time reports, with easy to fill check list for our team and no effort or any other process needed. Helps us work better and give better results to our clients, really easy to use and with a great customer service support.

Review Source

HWT

Hong Wen T.  
  
  
Used the software for:

### "Canvas Review"

January 27, 2017

4.0

Pros: - Sophisticated course-assembly tools. - Offers platforms for sharing class modules, enabling integrations, and publishing courses. - Open API. - Commercial open-source version available. - New UI makes shrewd use of tabs and contextual menus. Cons: - Quite expensive - The UI is somewhat weird

Review Source

JC

Joe C.  
  
Construction  
Used the software for:

### "Game Changer"

November 18, 2014

5.0

Pros

I like the ability to take any piece of paper, turn it digitally, and make it seamless for us and our employees. We look more professional on projects, and there is no more losing papers.

Cons

I can't say that there's anything that I don't like.

Review Source

EB

Eljin B.  
Senior System Engineer  
Insurance  
Used the software for: Less than 6 months

### "Configuring App"

March 21, 2019

3.0

1st experience

Pros

Easy to use and quick to configure basic setup.

Cons

Screen logic still need upper AI improvements to improve quality of data submitted we are implementing many checks to validate.

Review Source

fR

fast R.  
  
  
Used the software for:

### "null"

September 18, 2018

5.0

Review Source

KB

Kedrick B.  
  
  
Used the software for:

### "Excellent Product"

July 12, 2015

5.0

GoCanvas does a great job of eliminating paper documents and streamlining data collection from my crews in the field. The forms I have created using GoCanvas make it so no information is ever left out of missing because someone forgot a step.

Review Source

PB

Paul B.  
Senior scientist  
Environmental Services  
Used the software for: Less than 6 months

### "Generally good"

November 15, 2017

5.0

consistency

Pros

Once set up, easy to use, reliable and timely. Forms are generally clear and well laid out and roll-out of updates is well organised.

Cons

Some features that are available in other products are not available here. Also sales people while very helpful are extremely pushy. I came very close to using an alternative product for this reason.

Review Source

MS

Melissa S.  
CEO  
  
Used the software for:

### "Customer service"

May 17, 2016

5.0

One of the customer rep .went above and beyond solving an invoicing issue I had. The fault was all mine, but he still went above and beyond to be sure I remained a satisfied customer.

Review Source

DB

Deanna B.  
Receptionist  
  
Used the software for:

### "Fast + Easy"

August 1, 2014

5.0

I came to Keith with request to add something to my app. In a matter of a few hours he had it exactly the way I wanted. Service is always fast easy and they are always polite.

Review Source

CF

Camille F.  
Administration Assistant  
  
Used the software for: Less than 6 months

### "Very easy to use and very responsive customer service"

December 1, 2017

5.0

Pros

It is easy to create the forms, and easy to use. People do not need much training on how to use the software.

Cons

There is limited conditional formatting for the screens and questions. You cannot create a condition for a question based on another question in the same screen

Review Source

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