Strategic Planning Software
Prophix
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Prophix Reviews

About Prophix

Your company needs to formulate intelligent business strategies and communicate its plans throughout the organization. Ensuring that these plans stay on track can pose serious challenges without the ability to create and measure progress relative to the businesss targets. If you dont have access to innovative software built on a unified platform, you cannot develop long-term views that integrate financial and non-financial drivers from operational areas like marketing, HR, sales, and IT. Learn more about Prophix

Prophix Ratings

Overall
4.6
Ease of Use
4.4
Customer Service
4.6
  • "It has allowed me to streamline so many processes. This company also provides excellent training so that we have the ability to control the software and create whatever is needed."
  • "I also find their roadmap impressive, in that they are already thinking and planning some great developments for the future."
  • "Data is stored efficiently and drill down analysis is easy. The best thing about Prophix is that it is easy for multiple users to enter their information into Prophix."
  • "Prophix has been the perfect solutions to our company's need."
  • "Many of our managers do not use our system regularly since the Product can be a little confusing for end users that are not in the IT or accounting world."
  • "Almost anything is possible with the right approach though. They are based in Canada with a limited presence and customer base in Europe, and sometimes can feel very North-America specific."
  • "The software uses dimensions, and that was confusing to me."
  • "Some formulas are not flexible as Excel. For instance, it is hard to apply seasonality for sales forecast."

Pros

  • "It has allowed me to streamline so many processes. This company also provides excellent training so that we have the ability to control the software and create whatever is needed."
  • "I also find their roadmap impressive, in that they are already thinking and planning some great developments for the future."
  • "Data is stored efficiently and drill down analysis is easy. The best thing about Prophix is that it is easy for multiple users to enter their information into Prophix."
  • "Prophix has been the perfect solutions to our company's need."

Cons

  • "Many of our managers do not use our system regularly since the Product can be a little confusing for end users that are not in the IT or accounting world."
  • "Almost anything is possible with the right approach though. They are based in Canada with a limited presence and customer base in Europe, and sometimes can feel very North-America specific."
  • "The software uses dimensions, and that was confusing to me."
  • "Some formulas are not flexible as Excel. For instance, it is hard to apply seasonality for sales forecast."

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Avatar Image
Philip H.
Senior Financial Analyst
Non-Profit Organization Management, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 27, 2020
“Great Customer Service”
OverallOverall it has gone very well. I have learned a lot. The customer service has been sincere and helpful. Data integration is daily and report consolidation is easy to do.
ProsThe consultation and training was excellent. The data management is simple and effective. Easy to browse from different modules and pages. The knowledge bank is large and there is a large customer resource pool.
ConsSome of the graphs and charts have limited accessories and capabilities. Learning curve was high, but this may be the nature of the software.
Alternatives ConsideredPlanning Maestro, Limelight and Vena
Reasons for Choosing ProphixLarger customer reference pool. Confidence based on size and history of the company.
Reviewer Source 
Source: Capterra
September 27, 2020
Ben S.
SVP - Treasurer & FPA
Financial Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 1, 2021
“Useful Software at a Great Price”
OverallWe have automated and standardized our management and board reporting as well as our forecasting and budgeting. The Prophix system has helped us save employee time, reduce reporting cycle time, and improve our reporting accuracy.
ProsI like how the software keeps one database of our financial results so there isn't any uncertainty about the correct numbers. The implementation process and team was great. It is really helpful that an integration was set up that loads our numbers daily from our general ledger system. Prophix has a lot of functionality for reporting. It can be customized in many ways.
ConsSomething that could improve the software is to have more standard reporting and forecasting templates pre-built so everything doesn't have to be created from scratch. The formatting when building reports is more work than I wished it would be. One thing I wished Prophix did better is to provide responsive customer service when an emergency need occurs. Their service model is built on scheduling resources and can involve a day or more wait to get help when an immediate need arises.
Alternatives ConsideredFiserv, Planful, PROFITstar Budget and Adaptive Planning
Reasons for Choosing ProphixWe felt like the Prophix system provided the best combination of functionality, customer service, and value.
Switched FromMicrosoft Excel
Reasons for Switching to ProphixWe made the switch to because faster, more efficient, more accurate and to provide capacity for growth.
Reviewer Source 
Source: Capterra
July 1, 2021
Tom K.
analyst
Construction, 10,001+ employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 18, 2019
“Construction review”
Overallit met all of our needs and is a great software
Prosits very flexible and provided what we needed
Conssometimes it can be a little slow and has crashed in the past
Reviewer Source 
Source: Capterra
January 18, 2019
Verified Reviewer
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 11, 2021
“Best in Ease of Use and Flexibility”
ProsThe ability to be able to forecast and slice and dice data is key in financial and program review. Also, the ability to report on both financial and non financial metrics in one Report and dashboard is an amazing feature.
ConsI would like to see the reporting be more enhanced like Dynamics management Reporter.
Reviewer Source 
Source: Capterra
June 11, 2021
Amanda C.
Corporate Accounting Analyst 2
Insurance, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 30, 2019
“Plethora of Options”
OverallProphix is the best planning and expense analysis software I have seen. It has allowed me to streamline so many processes. This company also provides excellent training so that we have the ability to control the software and create whatever is needed. The consultants are knowledgeable and have helped us to customize the system to our company.
ProsThe Prophix Software is very versatile, starting with it creating a web-based platform. This was important for our company and allows the software to be updated quarterly without issue. We are able to use Prophix for Expense tracking, Expense and Capital planning, reforecasting, Compensation planning, Project tracking, Expense allocation, GAAP PLOB reporting, and still have several more tasks to implement through Prophix. The data can be sliced and diced many ways, and each user is able to do it however they like. It is easy to create or run existing reports. We have made many of our processes more efficient, and Prophix has allowed us to save more time than you can imagine. The software is easy to use and visually outstanding. The Prophix consultants were patient and supremely knowledgeable, personalizing and customizing the software to our company's needs.
ConsThere are so many options within Prophix that at times, it can be overwhelming. I think it's necessary to have a few Admin to create reports and assist users, so that the users do not have to know how to use everything.
Reasons for Choosing ProphixUsability, consultant knowledge, customized demos, price
Reasons for Switching to ProphixThe budgeting process with BPC was choppy and unstable. We lost our budget input data several times without even being in the system. It was difficult to train users on and the time to update and save the budget sheets was incredibly painful. The BPC consultants promised us a customized software package and then left us hanging with a useless product.
Reviewer Source 
Source: Capterra
December 30, 2019
Verified Reviewer
Furniture, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 7, 2020
“Powerful, flexible reporting tool”
OverallCapex planning and project management including variance analysis budget vs actual, internal reporting (formal quarterly reports, ad hoc management reports, with variance analysis year-on-year), consolidated external reporting (several entities across multiple countries and currencies), other external reporting
ProsPowerful and flexible- report on almost anything! Pull data from multiple sources and compile and present in an almost infinite number of different ways. review variances, budget vs actual, generate your annual financial statements- name your reporting requirement, this program can do it. Great customer support and a community of users with a dedicated forum for questions. They are constantly seeking feedback from their users and adding new improvements to their product.
ConsLike any other new software, this represents a huge investment in time, training, and supplier relationship. There is a great deal of software specific jargon, although they are always working to simplify this and improve training. Some steps can take a long time for the report to load. Some reports may be very difficult to build. That said they can help you redesign the report to run faster. Almost anything is possible with the right approach though. They are based in Canada with a limited presence and customer base in Europe, and sometimes can feel very North-America specific. I think this is slowly improving though.
Reviewer Source 
Source: Capterra
September 7, 2020
Verified Reviewer
Marketing and Advertising, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 22, 2021
“Flexible and easy to adminster CPM”
OverallBudgeting, forecasting, reporting and consolidation across global user base. We have several systems across multiple entities and we utilize Prophix to consolidate and report out of at the global level.
ProsOur experience with Prophix has been very favorable. We were looking for a tool to centralize our global financial reporting and planning functions and Prophix allowed us to accomplish this at a very reasonable cost vs other applications that were under consideration. The interface is intuitive and easy for end users to complete the required tasks. The web client satisfied our need for a solution that could be implemented globally.We are also able to administer and maintain the tool within the finance function which increased our flexibility and reduced our reliance on IT. The reporting capabilities met our needs and allows us to easily consolidate and present our data in a multi currency environment. We use Prophix for reporting at all levels, from individual business unit data to Board and Executive level reports. We have several connections to other systems to import data and plan on adding more. The drill through capability to this data is also a nice feature.
ConsTemplate/Report formatting can be tedious at times
Reasons for Choosing ProphixGood functionality at a great price.
Reviewer Source 
Source: Capterra
January 22, 2021
Laurie F.
Program Account
Non-Profit Organization Management, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 6, 2021
“End User”
OverallChange is hard, we all know that. If you give this software a chance you will find yourself using it on a daily basis. The data is spot on, can be organized into charts/graphs and then sent to individuals who would find the information useful.
ProsThe software provides quick access to data and can be formatted into reports to be sent to others within the organization. There is a drilldown function that is amazing for looking further into the information provided. For budget purposes, there are line item details, these are get as a reference point when review questions come into play.
ConsThe software uses dimensions, and that was confusing to me. When creating reports those dimensions need put into various columns or rows. If you don't have it just right, it won't return any information. Plus side is there are videos and help available to walk you through any aspect.
Reviewer Source 
Source: Capterra
January 6, 2021
Shan S.
Financial Analyst
Packaging and Containers, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
October 12, 2020
“Great Product for ”
ProsIt is intuitive and easy to use. If you're familiar with excel, most of the functions carry over flawlessly.
ConsConnecting more than 20 ERP systems to import data was a challenge. It affected the overall performance and ultimately usage as my company has not fully been able to convert to the cloud version. The administrator is still managing the Smart Client.
Reasons for Choosing ProphixProphix Cloud was choosen to upgrade our current Smart Client. The implementation team wasn't clear about what areas we would lose once migrating to cloud, specifically when creating charts.
Reviewer Source 
Source: Capterra
October 12, 2020
Verified Reviewer
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 7, 2020
“Prophix helps us solve business problems!”
ProsI love how powerful Prophix is as a reporting, analytics, and planning tool. It helps us to speed up our monthly close process, get accurate and timely reports to decision makers within the organization, and helps us prove value to our clients as well with dashboards. It is also a powerful tool for what-if scenario analysis.
ConsIt is a little difficult to learn and implement at the front end, but once you get up to speed it is a very powerful tool.
Reviewer Source 
Source: Capterra
September 7, 2020
Tom S.
Financial Analyst
Food & Beverages, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 16, 2020
“One Source of Truth”
OverallWe have had a very good experience with Prophix. We were very reliant on Excel spreadsheets for Financial reports and budgeting. That is not the case now. Prophix has freed us from that. As we have learned more about the system we are able to develop other ways to use it besides reporting and budgeting.
ProsProphix has allowed us to have one source of truth for our Financial reports, our budget and forecast process. It has allowed us to get more people involved in the budget and forecast process while making it easier share information among participates.
ConsI am not an IT guy so understanding the data connections has been a bit challenging. We get IT involved but I know they have other projects so getting it completed in a timely manner can be a challenge.
Reasons for Choosing ProphixI was not with the company when the decision was made so not sure who else the Company looked at.
Reviewer Source 
Source: Capterra
September 16, 2020
Avatar Image
Bobby R.
Senior Financial Analyst
Events Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2018
“CPM Made Easy”
OverallWe used to consolidate all of our financials for 20+ agencies using excel and it was a nightmare. After using Prophix we have been able to reduce errors, improve reporting, and be more analytical. The latest commentary functionality allows us to exclusively use Prophix for our forecasting and analytics.
ProsAs a finance employee, I enjoy the freedom of being able to control and maintain Prophix with minimal IT support. We have an on-premise server and I am able to RDP into the system if needed and reset services, modify tables, and update to the latest Prophix version without having to include our IT department. This allows me to quickly diagnosis issues and work more efficiently.
ConsReport building can be problematic at times, especially when creating large reports with multiple data views.
Reviewer Source 
Source: Capterra
December 19, 2018
Samantha J.
Business Analyst
Non-Profit Organization Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 15, 2020
“Prophix Review from a non Financial user”
OverallI've had a fantastic experience with Prophix. Their engagement with the organisation, the structure to their implementation process and the online and offline support has been impressive. They empower the organisation to skill up to manage their own development and ability to evolve the platform so I feel excited about taking it forward. I also find their roadmap impressive, in that they are already thinking and planning some great developments for the future
ProsIts ability to adapt and handle our non financial data without feeling like we were compromising , its logic and the transparency of the system (I am seperate to those within our organisation who have completed the implementation of our financial data-my focus is on the non financial operational data and measures)
ConsFor the operational data we opted for a flat file approach to integrating our data onto this platform so there was a lot of importing and exporting, however this was the best solution for us based on the format of our source data. We have spent a lot of time working on the structure, bringing in of data and creating the appropriate reports but I strongly believe the system is as good as the time you invest into its development for your organisation. It will be as good as what you put into it.
Reviewer Source 
Source: Capterra
September 15, 2020
Michael F.
Director of Strategic Budgeting & Analysis and Controller
Higher Education, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 23, 2019
“Great Product with Excellent Customer Support”
OverallMy overall experience has been great. They support customers through their Prophix Academy and annual user conference. The monthly webinars are very informative. The staff is always very friendly and easy to work with. We are hoping to bring more processes into Prophix in the future.
ProsI like the flexibility of this product. You can build any type of report, forecast, calculation, etc. that you want as long as you can feed data to it. I also really like the customer support - they are very helpful and responsive when their's a problem.
ConsThere are some manual activities maintenance activities you need to do. I can navigate it fairly well with the documentations provided.
Reviewer Source 
Source: Capterra
January 23, 2019
Bilal S.
Sr. Manager Strategy, Analytics and Financial Planning
Retail, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 8, 2020
“Friendly and easy to use tool”
OverallCurrently we do Financial planning and consolidation of our budget, Internal operational reporting and analysis and personnel budgeting within Prophix. Prophix has help us with better business partner during our budgeting process through there workflow and template process, which are great and easy to use.
ProsThe tool is very flexible for customizing the software to our business needs and even if we need to rebuild the structures and data cubes. The experienced Prophix consultants are a pleasure to work with and very knowledgeable.
ConsDashboard aspects is still a little weak
Reasons for Choosing Prophix- easy of use - easier implementation - superior technology
Reviewer Source 
Source: Capterra
September 8, 2020
Kelly C.
Manager FP&A
Insurance, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
September 15, 2020
“Propohix”
OverallOverall experience and support is generally average, but we did have a poor experience with customer support throughout our migration to the cloud.
ProsAbility for multiple users (owners of each product line) to submit budgets and forecasts within Prophix. The work flow process allows my team to then analyze all submissions in consolidation, all within Prophix. Drill across capabilities are used constantly by the finance teams within our organization.
ConsThe excel add-in is not as good as others that I've used. Our migration to the Cloud environment was also very difficult for our team.
Reviewer Source 
Source: Capterra
September 15, 2020
Rebecca B.
Manager Financial Planning & Analysis
Marketing and Advertising, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 13, 2020
“Completely Satisfied”
OverallMy experience has been so much better than expected. We have reduced our budget cycle by 2 1/2 months, that's just one example!
ProsThe time savings we've been able to achieve as well as the consistency of reporting.
ConsThat I can't have one report workbook (like an excel file with tabs) to work in. You have to create a workbook process to combine it.
Alternatives ConsideredAdaptive Planning
Reasons for Choosing ProphixCost vs benefit
Reviewer Source 
Source: Capterra
January 13, 2020
Verified Reviewer
Non-Profit Organization Management, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 18, 2018
“Robust and flexible with on-premise deployment option”
ProsRobust framework for Detailed Planning of HR, CAPEX, etc. plus ability to define workflows to support custom business processes in these areas. Also it is built on Microsoft SQL Server stack, which is ideal for our org as our other systems are based on the same and we can set up highly customized integrations using familiar technology.
ConsUpdates for the on-prem deployment are a little cumbersome and involve an uninstall/reinstall, plus editing web config files if you're deploying the web client.
Reviewer Source 
Source: Capterra
December 18, 2018
Donna F.
Sr Financial & Project Analyst
Non-Profit Organization Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 14, 2020
“Prophix Fan”
OverallProphix has improved our monthly and annual processes with one true source; the Prophix support team has been instrumental in teaching every step of the way with professionalism and patience.
ProsWe primarily needed a budget that didn't require Excel spreadsheets being sent and complied in hopes nobody added a column or row! Not only are we able to all share the input of budget data, but we have comments, details, and a history of who did what! As a bonus, we were able to create all of our monthly financial reports in Prophix and automatically generate them into a PDF or in Excel! A nightly process that can also be run on-demand imports the GL details from GP, so we can review within minutes!
ConsThere is definitely a learning curve, but once you understand it, creating reports and viewing ad hoc details gets easier.
Reviewer Source 
Source: Capterra
September 14, 2020
Avatar Image
Michelle F.
Director of Finance
Internet, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 18, 2019
“Prophix Saves us Time and Money ”
OverallIt is far superior than any other software I have used for reporting. Prophix makes everything we use it for easier and faster. The support team is easy to work with.
ProsProphix saves our team multiple days of work every month and multiple days during budgeting and planning every year. We have improved reporting and analysis. We can pull data from several sources and consolidate in one place.
ConsGraphing capabilities, but they have communicated that it is in the product roadmap.
Reviewer Source 
Source: Capterra
January 18, 2019
Chris L.
Senior Director Financial Planning
Retail, Unspecified
Used the software for: 2+ years
Overall Rating
4.5
Ease of Use
4.0
Customer Service
4.5
Features
4.5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
November 25, 2015
“Help your users help themselves!”
ProsProphix is a great software that is very multifunctional. You can use it for many different applications and design it to be as complicated or simple as your needs dictate. Our installation uses a function labeled Relational Data Views and allows users to drill into a total on a P&L and view the transactions from the GL system that make up the balance. This frees up Accounting from answering simple questions and allows the users to contact us less frequently.
ConsProphix does a great job on listening to users. We have located minor issues\bugs in the past but they are receptive to feedback. They also have a feedback forum for enhancement requests and users get to vote on each other's ideas.
Recommendations to other buyersPay attention to the amount of IT resources that are required for the different vendors. Most aspects of Prophix are maintained by an admin in the finance department which works well in our company.
Source: SoftwareAdvice
November 25, 2015
Erin G.
Financial Systems Analyst
Construction, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 27, 2019
“Dynamic and Easy to Use”
ProsIt is a very intuitive software. It is easy to learn (and to teach). I especially like the Excel add-in functionality, which we use for financial consolidation, managerial reporting, budgeting and monthly forecasting. It is also a great tool for ad hoc reporting.
ConsLike any software, it can be sluggish sometimes - especially when dealing with large amounts of data.
Reviewer Source 
Source: Capterra
December 27, 2019
Marina R.
Senior Financial Analyst FP&A
Insurance, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 15, 2020
“Intuitive and Insightful”
OverallProphix has been great for budgeting and projection financials. It allows for easy insight into the general ledger data which has reduced my time spent piecing together information from multiple systems/sources.
ProsI like how easy it was to grasp the basics of this software. Without being an expert I still feel that I am capable of getting the information I need and continuing to learn the system intuitively.
ConsSome features of the software are a little more challenging to pick up and understand without adequate training.
Reviewer Source 
Source: Capterra
September 15, 2020
Jenny B.
Financial Reporting Manager
Primary/Secondary Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 10, 2020
“User friendly, multi-purpose software with great support”
OverallProphix has been the perfect solutions to our company's need.
ProsProphix is a well rounded software that is easy to use and is well supported by the Prophix team. Prophix has met and exceeded our company needs while continually improving on a daily basis.
ConsThere is some difficulties extracting multiple years of data our of the system.
Reviewer Source 
Source: Capterra
September 10, 2020
Tiffany M.
Senior Director of Finance
Philanthropy, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
February 6, 2018
“Prophix Power User”
ProsGreat for budgeting and forecasting. You can set up different templates to budget and forecast and other users can enter their values. Limits user access to certain areas. Has a personnel planning feature that eases the budgeting process for all wages, taxes, and benefits. Has a good reporting feature and interacts with your accounting software to import info with ease.
ConsIf you need to upgrade or make a large change you have to ask for support from Prophix and they aren't always easy to work with or quick to fix major issues. The reporting feature requires a lot of manual steps to set up new reports. It isn't super user friendly if you don't use it on a regular basis.
Reviewer Source 
Source: SoftwareAdvice
February 6, 2018
Verified Reviewer
Health, Wellness and Fitness, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 19, 2019
“Great Product - Enhancements Galore!”
ProsAccessibility on web and and smart client, continued improvement and great customer support. Reporting and budgeting capabilities are limitless.
ConsDashboards have few updated features. However, feedback has been heard and enhancements will soon be released based on latest news.
Reviewer Source 
Source: Capterra
April 19, 2019
Steve A.
Controller
Electrical/Electronic Manufacturing, Unspecified
Used the software for: 2+ years
Overall Rating
4.5
Ease of Use
4.0
Customer Service
4.5
Features
4.5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
November 24, 2015
“Awesome CPM tool!”
ProsI like the simplicity that Prophix brings to its software. Building on OLAP cube technology, data can be sliced and diced as much as you like. They have an outstanding product feedback function, where users can request enhancements to the tool. In fact, many of the enhancements are customer driven. Total cost of ownership is low, including initial price point.
ConsThere isn't much I don't like about the software - the full control that the Finance team exhibits on the software keeps frustrations to a minimum.
Recommendations to other buyersDo your homework - make sure that the finance department maintains control of the software and programming. Some tools need IT resources to program reports and analyze data - that was not something I was interested in.
Source: SoftwareAdvice
November 24, 2015
Erin G.
Financial Systems Analyst
Construction, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 18, 2019
“Dyanmic and User Friendly”
OverallGreat product - I've been very happy with it.
ProsIt's easy to use. It's a great tool for budgeting and monthly projections. It consolidates data from multiple sources and is more flexible than other softwares that we have utilized.
ConsSwitching from desktop application to online version is time intensive. This would not be an issue for new users - all new users receive the online version.
Reviewer Source 
Source: Capterra
June 18, 2019
Kyle S.
Assistant Job Cost Accountant
Construction, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 21, 2019
“Great Product”
ProsI really like the ease of use of this product. Makes it easy to train a new user on how to get information.
ConsThere are many limitations to using this product as far as formatting and amount of info used in a single report.
Reviewer Source 
Source: Capterra
March 21, 2019
Verified Reviewer
Mining & Metals, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 24, 2019
“Prophix Review”
OverallOne-source place for data. Budgeting/forecasting and financial statements
ProsThe software is flexible. Allows you to have multiple versions and multiple cubes
ConsSometimes the software is slow in generating reports
Reviewer Source 
Source: Capterra
January 24, 2019
Xiang L.
Financial Reporting and Planning Manager
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
January 28, 2021
“Power User Review”
Overalloverall it is a good reporting and budgeting tool
Prosautomate business process such as global royalty allocations
Consperformance issue with MDX or other complicate calculating
Reviewer Source 
Source: Capterra
January 28, 2021
Jason H.
DFP&A
Packaging and Containers, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 15, 2020
“Solid, time saving software”
ProsPersonnel planing was the biggest win so far. Just completed the first month of Financial Reporting and it will save us 2 days a month going forward.
ConsIntegration was painful, but you learn more when you do it yourself right?
Reasons for Choosing ProphixWe reviewed over 20 alternatives. Prophix was the best product for value and they understood our need for pro forma reporting and our multiple erp system difficulties.
Reviewer Source 
Source: Capterra
September 15, 2020
Shauntae E.
Senior financial analyst
Insurance, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 12, 2020
“Prophix”
OverallSo far Prophix has been great and easy to use.
ProsThe ease of use of ad hoc reporting is great. I also like that you can build templates and reports that are frequently used to save time
ConsThe cloud implementation was not as smooth as expected
Reviewer Source 
Source: Capterra
September 12, 2020
Parveen R.
Finance Director
Non-Profit Organization Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 17, 2019
“Prophix Review”
OverallExciting
ProsThe ease of use and customer service staff.
ConsConstant changes with out the reminder to update
Reviewer Source 
Source: Capterra
April 17, 2019
Ashleigh A.
Manager, Financial Planning
Transportation/Trucking/Railroad, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 24, 2021
“Easy to use budgeting tool”
ProsI do like how easy it is to use. I had very little training but was able to learn very quickly on my own and run the software as the admin all on my own. I also love how easy it is to create an ad hoc report.
ConsThe only thing I do not like is the fact it does not integrate easily with our financial system so we cannot get actuals into Prophix. This could be our own fault though as we have not switched over to the cloud.
Reviewer Source 
Source: Capterra
January 24, 2021
Verified Reviewer
Entertainment, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 9, 2020
“Complex, but valuable”
OverallIt's been instrumental in changing the way we look at our business.
ProsThe myriad ways in which you can look at your data, the streamlining of reporting and budgeting processes.
ConsThe learning process. Because this software has so many features, it takes dedication to figure out how to use it to it's potential.
Reasons for Switching to ProphixProphix can do so much more than just standard reporting.
Reviewer Source 
Source: Capterra
September 9, 2020
Kristen C.
Financial Analyst
Hospital & Health Care, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 7, 2020
“Reports ”
ProsThe software is user friendly and allows you to generate amazing reports with accuracy
ConsNothing the support team instantly helps
Reviewer Source 
Source: Capterra
September 7, 2020
Verified Reviewer
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
December 21, 2017
“Prophix for Budgeting”
OverallGreat price and the Helpdesk has been prompt and wonderful every time I have needed them. Dynamic information and ability to drill to specified levels of information. I think if we had a full team or at least an employee who's full time job was to manage and maintain this system it would be great.
ProsIt is dynamic and multidimensional, as someone who uses it regularly with IT experience, I find it to be a good tool. I like that we can add comments and Line item details to our Budgets and flow information through our versions if need be.
ConsMany of our managers do not use our system regularly since the Product can be a little confusing for end users that are not in the IT or accounting world. Sales Managers find it difficult to remember what steps/versions they should be using. Also, it looks similar to Excel but the screen is smaller and the system has many quirks when trying to build templates, especially when involving formulas.
Reviewer Source 
Source: Capterra
December 21, 2017
Tim O.
Prophix Admin
Outsourcing/Offshoring, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2018
“Easy to use, easy to administer, easy to configure”
OverallEasy administration of Income Statement mapping from an otherwise onerous GL system.
ProsSoftware is great to work with - very user friendly administration portal. Templates make for great re-use of information, with easy changes to named-sets (variables).
ConsNothing - great system - the more you maintain it, the more you can get out of it.
Reviewer Source 
Source: Capterra
December 19, 2018
Verified Reviewer
Biotechnology, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 29, 2021
“Prophix Review”
OverallTheir consultants / client service team are very knowledgeable and always provide timely support!
ProsAs long as all the cubes, modules and formulas are set up in Prophix, there is no worries about someone will accidently changes them. Those accidents easily happens for Excel models.
ConsSome formulas are not flexible as Excel. For instance, it is hard to apply seasonality for sales forecast.
Reviewer Source 
Source: Capterra
January 29, 2021
Sean P.
Financial Analyst
Hospital & Health Care, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 15, 2020
“Prophix Review”
ProsThe user friendly interface and ad hoc reporting capabilities
ConsThe onboarding process was tough and was not always the most straight forward
Reviewer Source 
Source: Capterra
September 15, 2020
Paul F.
COO
Computer Software, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 15, 2019
“Prophix Review”
OverallOverall experience so far has been outstanding. The team is supportive and very knowledgeable. Always thinking outside the box to find a solution.
ProsIt's transformational. Our process was completely manual utilizing Excel. The power, flexibility and intuitiveness will change the way we budget, forecast, re-forecast and plan for the future
ConsReporting - need to add functionality that easily allows you to take an existing report and replicate the model without having to re-select each account or group.
Reviewer Source 
Source: Capterra
April 15, 2019
Jeff D.
Marketing Coordinator
Entertainment, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 6, 2019
“Budget your Expenses and Revnue with Prophix Software”
OverallProphix Software is very detailed, allowing you to budget month by month. I have been using it for my budgets for 2 years now, and it has worked for me and my company in detailing several rounds of budgets each year.
ProsProphix Software enables our finance team to enter and coordinate budgets for the entire company. We all can go into it at any time to see how much we have budgeted for a given project or department in a given time frame.
ConsWhen you have a lot of different people entering and approving budgets, it is hard to know when your budget was changed and by whom. So, you may go into the software thinking your budget is one number and another number shows up, without really knowing why.
Reviewer Source 
Source: Capterra
March 6, 2019
Michael S.
Director of Budget
Hospital & Health Care, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 19, 2018
“Early implementer but so far the Prophix team has been there every step of the way.”
OverallThis was a welcome replacement of two separate unsupported software packages.
ProsI really like the flexibility and ability to get all of our financial reporting, budgeting, KPI data on one platform.
ConsStill new to the software, so i have no major issues yet that aren't attributable to end user error.
Reviewer Source 
Source: Capterra
July 19, 2018
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Larry C.
Manager, Enterprise Applications - OpenText/Documentum Architect
Biotechnology, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 25, 2019
“12YearProphix User_Review”
OverallBudget Planning and Analysis
ProsEase of use. Little learning curve. Stable and reliable.
ConsLicensing and User Roles is confusing for users.
Reviewer Source 
Source: Capterra
January 25, 2019
Karen L.
Controller
Construction, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 19, 2019
“Viewpoint One and Prophix”
Overallfriendly and very helpful staff
Prosfunctionality and flexibility, multiple cubes and user specific access and security
Consintegration can have issues from time to time
Reasons for Choosing ProphixN/A
Reviewer Source 
Source: Capterra
November 19, 2019
Luke K.
Enterprise Applications Manager
Construction, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 15, 2020
“Very Powerful Tool!”
ProsThere is a ton of power in Prophix and the data models. We are moving away from excel in our finance team and will hope to become much more analytical rather than just producing reports.
ConsCan be a little complicated to run and administer processes but they are improving that as well.
Reviewer Source 
Source: Capterra
September 15, 2020
Damir H.
SFA
Financial Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 6, 2021
“Great Software for a small or mid size company ”
ProsEase of use. Looks very nice. Data integration is easy. Formulas are easy to use as they are very excel like.
ConsComplex statistical analysis is difficult and you would still need sql or R to do the heavy lifting. However, the end results can be displayed in Prophix which was ok for my company
Reviewer Source 
Source: Capterra
January 6, 2021
Cassie A.
Controller
Civil Engineering, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 30, 2019
“Prophix ”
ProsI like how customizable it is. Sometimes it's overwhelming how custom it can be.
ConsIt's hard for users that didn't sit through implementation to learn it....whereas it's very intuitive for me.
Reviewer Source 
Source: Capterra
November 30, 2019
Meaghan M.
Financial Analyst
Pharmaceuticals, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 30, 2019
“Great Customer Service”
ProsThe interface is very user friendly. It has a ton of options but is not overwhelming and it's easy for someone with minimal training to use.
ConsThere are no cons with Prophix Software.
Reviewer Source 
Source: Capterra
January 30, 2019