Who Uses This Software?

Financial institutions, healthcare, higher education and midsize to larger organizations


Average Ratings

25 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • dotCMS
  • dotcms.com
  • Founded 2004
  • United States

About dotCMS

More than just another headless CMS, dotCMS Hybrid CMS is designed for managing Single Page Apps and content-driven web applications. dotCMS has a structured content modal, extensive content APIs for both retrieving and creating content, as well as native support for GraphQL. Where dotCMS differentiates itself is in its "Edit Mode Anywhere" and Layout-as-a-Service features which provide contextual editing and drag-n-drop layout design for API-driven web applications. Available for free download.


dotCMS Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management
  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search
  • SEO Management
  • Template Creation
  • Version Control

dotCMS Reviews Recently Reviewed!


dotCMS gave us the freedom we were looking for.

Jan 03, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: We appreciated that we could make tweaks and changes that we needed to get the platform to do what we need. Thanks to dotCMS, we are able to give our front end users an easy way to edit and add content to their pages no matter what their skill levels are. We also have the freedom to push to production without having to involve the System Administrators which gives us AMAZING turn around time. If there is a problem in production, we can fix it in minuted, which makes our client very happy and lowers their impact to revenue.

Cons: Sometimes it feels like the software falls short in some instances. Some UI bugs that we have encountered frustrate us as they seem to simple that with some UI/UX focus, shouldn't have occurred. Better documentation could also help us in leaps and bounds. When we have issues, it can be so frustrating to find the correct way to do things, or how to fix our problem. It is often found to be out of date or inaccurate.

Overall: Overall this platform has opened doors to us that were previous closed. I'm generally very happy with the freedom this software has given my team.

Capterra loader

Great CMS for the non-techy

Dec 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: dotCMS uses concepts familiar to the average computer user, such as files and folder, so it's easy for people who know nothing in particular about web development to add and maintain content.

Support is very courteous and responsive.

Cons: Not very developer-friendly: On the job, the main thing I do in dotCMS is write code for templates, detail pages, etc. I often end up copying and pasting code back and forth between dotCMS' interface and a text editor like Notepad++ because I find the built-in code editor fields too small. While dotCMS has WebDAV support, I have never been able to get it to work - and I've tried about a dozen times on a dozen different computers. The closest I've come to getting WebDAV to work is getting a list of all folders in the dotCMS installation -- but no files.

Overall: My background is in web development, with most of my experience in frameworks and content management systems like Drupal, WordPress, and Laravel; one organization that I work for specializes in web development.

However, another organization that I work for (the one that uses dotCMS) does not specialize in web development. This organization does want each of its employees to be able to add content to the website on a routine basis, though, and dotCMS fits this use case perfectly - its familiar concepts and simple interface make dotCMS an easy tool to learn and get comfortable with.

Capterra loader

dotCMS, a great java-based, enterprise-level CMS

Dec 17, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: dotCMS is a developer's sandbox with lots of toys in it. It has a lot of built-in features and the custom content types and flexibility. There has been nothing we've wanted to do that we could not do using dotCMS.

Cons: With great flexibility comes great complexity. There are examples of how to do everything, but in the end you have to build out your own stuff. It doesn't theme, it doesn't one-click upgrade. You have to have a competent development wrapped around it.

Overall: I've used dotCMS since their early years (something like 15 years now). They have come a long way and created a great product that I would highly recommend for any team that needs an enterprise-level CMS and is wants a product they can mold and shape into exactly what they need to deliver either just their content or their content and their websites.

Best Value of any Enterprise CMS

May 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've been using the software with out clients since almost the inception of the software. Their support is great, and more affordable than most that are comparable amongst enterprise CMS providers.

As mainly a development shop, the flexibility of the different frameworks we can use (Spring MVC, Struts, OSGi, AngularJS) allow us to use cutting edge technologies along with their scalable architecture and tackle just about anything you could want.

Cons: Software still has some legacy functionality that needs refactored; the impact is very low but from time to time creeps up from a "want" to a "need".

Overall: Fast paced team development built around technologies that we're already using with mainstream clients to tackle enterprise problems.

This is an intuitive CMS that gets better with each iteration. Technical support is top-notch.

Dec 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use folder/html-page style site interface. Extensive API uses Java viewtool objects to interact and code with the data programmatically. Apache velocity is a nice templating language for front-end development. Easy to create and deal with new structures.

Cons: Permissions can be difficult and involved to set up and maintain. There are limits on datatypes in content structures (which is understandable) but I can't think of why the text limit and date limit should be the same. We are always running into the text type limit because so many field types use the text data type. On the other hand, the most we've ever used the date data-type is twice in a structure. We don't need 25 date fields.

DotCMS (hosted/Enterprise edition) might be perfect for you - but it wasn't for us

Dec 14, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ability to create widgets and place them in any container on the page allows for a ton of flexibility for pulling in and displaying content. The interface for content editors was generally easy enough for them to use effectively.

Cons: If you're not a developer who already knows the language, there's a long learning curve before you're able to code Velocity to do what you want. Also, some things that require little or no setup in other systems require customization. (Example: generating friendly URLs, which is automatic in something like Wordpress.) We also didn't like the strange URLs auto-generated for file assets. Permissions were buggy, partly because some of our files were so old ("legacy" assets).

Overall: I think the biggest problem over the years (we are no longer clients) was the lack of a good, consistent working relationship. As a result, we missed years of updates and then had a very painful period where everything seemed to break while, version by version, we got our system up to date. During this time our stakeholders lost faith in DotCMS, so when it came time for a site redesign, there was no question that we would move to another platform even though the capabilities of the updated software were solid.

Vendor Response

by dotCMS on January 16, 2019

Hey Bill,

We completely understand your frustrations and valued having Oberlin College as a customer

This feedback is representative of the why behind our investment in customer experience and customer success. We've built out a customer centric program over the last two years to ensure more optimal customer experiences.

Since your departure, we've also built out a much more intuitive and business friendly UI with the launch of the dotCMS 5 series. This release has a cleaner UI, new drag-and-drop features, and an added reporting module. dotCMS 5.0 follows our `NoCode¿ initiative, offering non-technical users, editors, and marketers the autonomy they need.

We're happy to walk you through any of the latest enhancements.

Please feel free to contact me with any additional suggestions or feedback at kristina.couchon@dotcms.com. We're always striving to move forward with the voice of our customers in mind.

Kristina Couchon
Director of Customer Success

Powerful CMS for Complex Content

Dec 14, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: dotCMS was a great out-of-the-box solution for our organization. It is able to handle complex content and relationships and makes it realitvely easy to build your website or app around your content and data.

Cons: The interface and learning curve can be intimidating for first-time or casual users. However, it had improved significanlly over the last few years with more improvements constantly coming down the line.

Overall: dotCMS brought our website down from thousands of separate files and pages into a well organized CMS that if much easier to manage. It also gave us the ability for other users within the company to add and edit content without having to go to the web team.

dotCMS is pretty great

Dec 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: we were looking for a highly configurable system that would allow us to create and manage a large number of abstract content types using taxonomies, workflow and other best practices. dotCMS definitely provided this for us.

Cons: the system is pretty abstract so it takes some planning to get started. we also ended up going with the cloud solution, which was easier than installing it and managing it ourselves.

Overall: we have been able to use the system to unify over 500 websites which now are able to share content and features for easy management!

When you need a solid framework that lets you build a web infrastructure, dotCMS is a great choice.

Dec 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Intuitive interface for creating web pages and reusable or structured content; ease of adding JQuery plugins; custom workflow designer; theme-based templates that support responsive design; built-in personalization and rule-based targeting; effective multilingual support; RESTful API; push publishing across servers.

Cons: Lack of built-in components - but then it's more of a framework than a plug-and-play system like WordPress.

New employee learning a new CMS

Dec 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Lots of room for customization

- templating and layout options are robust

- file management is a breeze

- personalization and personas

- ability to establish workflows for publishing content

- reasonably priced for a product of this size

Cons: - Complex for non power users

- Documentation is overwhelming with examples not always being clear

- Velocity is some what limiting when programming certain features

- Large macro code base but they don't always function or stay up to date

Overall: I work for a large college within a university and we needed a solution to organize and centralize all the websites within that college. This product gave a platform for managing each department's sites while giving us a way to generalize the content and share the content between the different departmental units. We have defined content types and the template tool and reused content and widget editor allows us to display those content types in ways that make the code reusable. For regular content creators it is a slight struggle to train them but as time goes on they are able to add their own content more intuitively. We have needed to customize a lot of solutions on our own to accomplish this but dotCMS is very accommodating when we have difficult questions.

Capterra loader

dotCMS is a great Content Management System

Dec 06, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the content model, it provides a very flexible and powerful way to model what content makes up our website. I also love the ability to adapt the software itself to what our business needs through the use of plugins.

Cons: Administration is not trivial. The powerful features in dotCMS come at a price that makes it harder to administer at a technical level. It requires more resources to run, upgrades are difficult, etc.

Ability to be flexible

Feb 11, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: dotCMS is a powerful tool that could be customized to your need without having to modify the core. Allowing you to create content and use it in many different ways. From totally headless to hosting the pages in itself. You can make it fit your needs.

Cons: Like any CMS, having to create template for special things might be challenging some times.

dotCMS is a great web environment

Dec 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to template out multiple websites with the same look and feel. The ability to reuse widgets & content across the site is a time saver.

Cons: Building tables on the web page is painful but it is across most web environments.

dotCMS backend

Dec 14, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We were able to customize and integrate with single page application completely. Ability to customize and add features are a big plus.

Cons: So far nothing, most critical issues we found were quickly patched.

Decent, but could be better

Jan 11, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Generally works pretty well and is reasonably easy to use once you get the hang of it.

Cons: Is not very modern. Working with images is cumbersome. Documentation could be better. Support seems quite slow.

Very usefull tools for making (almost) any potal

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple to use, customizable, time to market

Cons: Expensive Enterprise license

Site documentation is poor

Overall: I've done several portals, all with customers satisfaction.

Poor CMS system

Apr 14, 2017
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: Dot CMS does not give you a lot of flexibility as a web publisher. I have experience with many other platforms and this is the hardest to use, meaning it is not intuitive. It is also dated in terms of some of the plug ins.

Vendor Response

by dotCMS on May 02, 2017

Hey Melinda!

We really value customer feedback and transparency (truly, it effects the request we prioritize and future releases so customer feedback is essential) .

We'd love the chance to speak with you in more depth around your experience as we're value centric and want to help remedy any of your current pain points here.

We've had a relationship with IPFW for quite some time and want to make sure all parties are satisfied with their experience from the platform.

I've reached out to you personally so please do let me know when you're available to connect.

Thanks Melinda, I look forward to hearing from you.

dotCMS Customer Success

dotCMS for our intranet platform

Dec 18, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Adding and maintaining content in dotCMS is simple and easy for non-technical staff. The editor is intuitive and has all the features needed without being overwhelming and difficult to master. Content maintainers are up and running within minutes, its brilliant.

Cons: dotCMS has a fairly large footprint and can be quite complex to set up initially. There are some minor quirks which we have come across that their technical support wasn't able to solve for us, but I believe it is specific to our installation and may not affect other installations. Other than that their support has been outstanding.

Hit the ground running with this innovative and evolving CMS

Dec 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This tool was much more approachable than previous CMS and the APIs that they provide allow you to extend the product with ease

Cons: Some of the desired customizations weren't always possible

Overall: Customer service was always responsive and we were able to get the corporate site up and running on this platform in a few short months.

Very User Friendly Dashboard

Jan 16, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The dashboard is very well done. It has everything you need and is easy to understand. The vanity URL ability was also a very cool feature. Plus, the Java being there was nice as well.

Cons: The pricing. We loved the demo but the enterprise package was a little more that our budget could handle for a CMS.

Overall: The software is vey good and the features and abilities are nice and useful.

dotCMS Feedback

Dec 19, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Build on sound software foundations and frameworks, flexibility with regards to integration plugins.

Cons: Customer support, lacking in understanding requirements of clients especially the ones who are in commercial in nature, taking feedback from marketing and real users for UI specific needs.

Overall: Good so far, we have our web interfaces deployed on dotCMS.

dotCMS does the job!

Jan 08, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have minimal use with the software on a daily basis. However, when I do need to go in and make a change for our company's website, it is fairly easy and quick. I am able to get in and out.

Cons: I wish it would be a bit more user friendly and not so cumbersome in some areas. It could be the way my company initially structured the software for our needs.

dotCMS Impressions

Dec 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Coming from our prior system, dotCMS was an improvement in several areas. The layout of the administration portal was simple to learn in order to get started.

Cons: The management of users and roles required manual intervention and could not use work flows to do automation.

Overall: We needed a system that was fully responsive and this was an excellent presentation for our needs.

Use dotCMS to manage a higher education website

Oct 08, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pro:

Very flexible and easy to extend. Allows you to build things the way your want. Powerful multi-tenant hosting for managing multiple websites. Separation of authoring and production servers with the ability to push publish between environments.

Con:

More of platform for building web and internet applications. So, some features require a little work to get implemented

dotCMS Software Reflection

Mar 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Great experience for over twelve years.