# FireDrum Email Marketing Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FireDrum Email Marketing Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/139932/FireDrum-Email-Marketing --- # FireDrum Email Marketing Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FireDrum Email Marketing ## What is FireDrum Email Marketing? FireDrum provides powerful email marketing solutions for businesses & organizations of any size, from do-it-yourself to white label or fully managed services. Our platform combines our easy-to-use Email Studio to create email templates, intuitive campaign automation tools, and industry best customer support. FireDrum is scalable and features automation, contact management, engagement tools, and more. ## What is FireDrum Email Marketing used for? [Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 210 user reviews Reviews sentiment Positive 89% Neutral 10% Negative 2% Starting price $5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FireDrum Email Marketing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://firedrum.com&name=FireDrum Email Marketing) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FireDrum Email Marketing 4.5 (210) VS. [4.6 (3,418)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (210) Ease Of Use 4.6 (13,308) Value For Money 4.4 (208) Value For Money 4.5 (10,069) Customer Service 4.5 (203) Customer Service 4.5 (9,864) ## FireDrum Email Marketing alternatives [4.8 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (2,917)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (6,223)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (1,373)](https://www.capterra.com/p/168452/GMass/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Customizable Fields 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Email Campaign Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Event Triggered Actions 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events Mobile Optimization 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users CAN-SPAM Compliance 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act FireDrum Email Marketing 31 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Store and manage images Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage contacts across multiple mailing lists Optimize content to ensure it is easily accessible for mobile users Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Analyze and gain insights into data in real-time View and track pertinent metrics to find patterns and gain insights from data Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.3 (210) 4.3 Based on 210 reviews ## Pricing Value for money 4.4 (208) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/pricing/) Beginner $0.00 It includes: - 100 Contacts - 500 Emails Per Month - Dynamic Contact Segments - Email Studio - Email Support - Email Template Library - Lead Capture Forms - Live Mobile Preview - Spam Checker Tool Business $5.00 Flat Rate,Per Month It includes: - 500 Contacts - Auto Post to Social Media - Image Database by Pixabay - Inbox Previews by Email On Acid - Integrations - Open Boost - Smart Clean - Unlimited Custom Fields - Unlimited Emails Per Month - Unlimited Lists Value for money 4.4 (208) 4.4 Based on 208 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (203) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (203) 4.5 Based on 203 reviews ## User reviews Overall rating 4.5 Based on 210 reviews Filter by rating 5(129) 4(57) 3(20) 2(2) 1(2) Mentioned topic Sorted by most recent AU Anonymous User Tech support Computer Networking ### "Solid Email Marketing Tool for Small Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 My overall experience with FireDrum Email Marketing was positive, especially as a small business user. The platform is straightforward and user-friendly, which made it easy to get started with email campaigns even without technical experience Pros Ease of Use,Excellent Customer Support,Affordable Pricing,Customizable Templates,CRM Integration integrates smoothly with platforms like Salesforce, Zoho Cons There weren’t a ton of pre-built templates, so I often had to start from scratch or heavily modify existing ones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Karen S. CEO Photography ### "FireDrum Email Marketing is the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2024 It's great to have a lot of features with a simple-to-use service with customer support available when you need them. Pros They are helpful and prompt with personalized service at an affordable price. They made what was a complicated process with other companies I contacted relatively smooth and easy. Cons I can't think of anything. Their customer support and knowledge are top notch. Switched from [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) I used Mad Mimi for decades. Sadly, Go Daddy took them over and now Mad Mimi is gone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM Gathoni M. Software Developer Information Technology and Services ### "Leading Email Marketing Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 11, 2024 Pros I like the engagement tracking features of this tool It makes managing email marketing campaigns easy It comes with lead capture and contact management features Cons I have used it without fail and so no complaints about FireDrum Email Marketing Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [Freshsales](https://www.capterra.com/p/155563/Freshsales/) [GMass](https://www.capterra.com/p/168452/GMass/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Masud H. Customer Support Manager Leisure, Travel & Tourism ### "The Best Email Marketing Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2024 Pros I like the lead tracking features as well as management of engagements It makes management of email marketing campaigns easy It comes some some great contact management features. Cons So far this product has outdone our expectations and therefore no complaints. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [SendGrid](https://www.capterra.com/p/204113/SendGrid/) [Omnisend](https://www.capterra.com/p/153508/Omnisend/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PL Pierre L. marketer E-Learning ### "Abysmal service and steal your money !" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 18, 2022 All their own emails arrive in your spams + they canceled my subscription one week in, I couldn't even send a single email... they assured me I'll get a refund... Of course I've never gotten it and support is now ghosting me. They're incompetent, thieves and scammers, so save your money and go with people who actually know what they're doing ! Pros Nothing good, looks into the cons, my experience has been abysmal. I can't tell you how good it is when they block your account 1 week in. I didn't even send a single email. The only thing I could see was that all the emails I received from them went straight into spams... If they can't even take care of their own reputation and deliverability, what do you think will happen to yours if you use their services ? Cons 1/ Once you've subscribed, all their emails arrive in your spams (in gmail), that's always a good sign...2/ As with most autoresponder, they insert their logo in the footer unless you pay for the option to remove it. But with Firedrum, if you don't pay for the option, it's the ENTIRE footer that you have to accept. You can't change anything. Your customers are not english ? Too bad they'll have an english footer, ridiculous ! + the option to remove it has a "setup fee" in addition to the monthly cost, WTF ? 3/ In the end they canceled my subscription one week in, I couldn't even send a single email... they assured me I'll get a refund... Of course I've never gotten it and support is now ghosting me. They're incompetent, thieves and scammers, so save your money and go with people who actually know what they're doing ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marlon S. Mediator Legal Services ### "When problems arise - they might GHOST you!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 7, 2020 After gettng over the fact that the "free trial" was clearly a way to get a customer to pay for additional services (almost immediately) - a paid for two hour allocation of time was over in - no kidding 15 minutes (I have the emails to prove it). It was so bad that unsolicited, a principal of the company contacted me (a felt good about that) to try to "fix things" and then - he just disappeared and did nothing (ghost). He did not even repsond when I offered to pay for more serviees. So now - FDM has all my contacts, all that info and I can't seem to get their attention or get my compny's work product and confidential information back! Pros I was attracted to their "free trial" - but very quickly learned that things are not what they appear to be. I paid for services (on top of the "free trial") and was sorely disappointed in that service. It did seem relatively easy to learn how to DIY! Cons When major problems occurred ("coincidently after outreach by FDM, my company was declared a "spammer" and the email and domain shut down!) they blamed another company, did nothing to assist and the n - LEFT THE SCENE and did not even offer to help - even after I offered to pay more $$! I am a mediator and always try to alleviate disputes - but if they do not show up - there was nothing to do! Reasons for choosing FireDrum Email Marketing A supposedly "free trial". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Courtney T. Email Marketing Professional Real Estate ### "Great for the beginners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2019 Overall, I can say it's great to go for the newcomers. You can have all the features in pro and also, the layout is easy so it's not hard to find the appropriate call to action for the forms. You can go ahead with this, it's nice! Pros Superb to get proceed and equally easy to adopt. Amazing for a new starter and for the one who are scaling their business for a great revenue. Cons Everything is great. A bit costlier compared to some of the giants for 10,000+ contacts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NO Nihan O. Sales Consultant Education Management ### "FireDrum Email Marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 29, 2019 Pros What I like most about this software is you can create your e-mail and design how you like, has a lot of option. Cons What I like least about this software is sometimes it makes slower the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KV Kapil V. Sales Manager Financial Services ### "An essential software for online marketing." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 4, 2019 It is very much helpful in generating business leads for increasing sales revenue. Pros The user interface of this software is very intuitive. It helps me to design my e-mail campaign in very less time. Cons Sometime I plan to make transactional email campaigns but this software doesn’t have that feature. I am waiting for them to introduce this feature also. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DK Damien K. owner Staffing and Recruiting ### "Review for FireDrum Email Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 15, 2019 Pros It so simple to send powerful emails and quickly create forms Cons It a hard platform to follow to many ads Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139932/FireDrum-Email-Marketing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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