--- title: "Ad Orbit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ad Orbit Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/139955/MagHub/" page_type: "product" language: "en" --- # Ad Orbit Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ad Orbit ## What is Ad Orbit? Ad Orbit helps hundreds of publishers worldwide sell, deliver, and bill for advertising revenue. The contract-to-cash platform combines a Customer Relationship Management (CRM) and Order Management System (OMS) to enable revenue teams to reach maximum effectiveness. Come and grow with us! Ad Orbit helps teams of 5 to 500 optimize direct sold ad revenue. “Not only is the program easy to follow, but the support has been amazing.” - Sharon H., Ad Orbit User ## What is Ad Orbit used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Publishing and Subscriptions](https://www.capterra.com/publishing-and-subscriptions-software/) Top alternative Featured Overall rating Based on 107 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $61 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ad Orbit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.aysling.com&name=Ad Orbit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ad Orbit 4.6 (107) VS. [4.5 (4,480)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $61 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (106) Ease Of Use 4.4 (4,381) Value For Money 4.6 (78) Value For Money 4.3 (3,511) Customer Service 4.7 (97) Customer Service 4.4 (3,521) ## Ad Orbit alternatives [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,991)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/139955/MagHub/alternatives/) ## FAQs about Ad Orbit Overview ### What problems does Ad Orbit solve? Ad Orbit solves fragmented publishing and ad-sales workflows by centralizing prospecting, order entry, production tracking, page planning, billing, collections, and circulation data in one system. It reduces manual invoicing, missed ad placements, and scattered client information. Publishers, ad sales teams, production staff, bookkeepers, and editorial managers benefit most. Answer based on 55 reviews Overview ### Which roles and teams benefit most from Ad Orbit? Ad Orbit is most used by publishers, advertising operations teams, and sales account managers who need to manage ad orders, track inventory, and streamline billing workflows. Owners, general managers, and executives use it for revenue oversight, while marketing leaders rely on it to coordinate campaigns, scheduling, and client deliverables. Answer based on 106 reviews Overview ### What company size and industries is Ad Orbit built for? Ad Orbit is designed for small publishers and media teams, with 90% of reviewers from small businesses and Publishing leading at 47%. It serves media professionals selling, delivering, and billing ad campaigns, with additional use in Marketing and Advertising at 21% and Media Production at 11%. Answer based on 107 reviews Features and Usability ### What are the key features of Ad Orbit? Ad Orbit includes core dashboard reporting, plus the publishing features reviewers mention most: contact management, ad layout and page planning, order and contract tracking, client approvals through a portal, and billing and invoicing. Differentiating capabilities include activity tracking, automated reminders, and CRM workflows that connect sales, production, and accounting. Answer based on 37 reviews Overview ### How well does Ad Orbit handle marketing and sales work? Ad Orbit gives sales and marketing teams a central place to manage contacts, contracts, forecasts, invoicing, and client activity. Many publishing businesses value the visibility across sales, finance, and production, though some teams find certain workflows dated, edits after approval cumbersome, and international or email-related tasks less convenient. Answer based on 27 reviews Overview ### Is Ad Orbit a good fit for publishing companies? Ad Orbit fits publishing companies well by combining sales, production, billing, circulation, and layout tools in one system. Magazine publishers, especially small to mid-size teams, often find it aligned with publishing workflows, though some newspaper, quarterly, or mixed-use businesses say setup, adaptation, and certain processes can take extra effort. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does Ad Orbit integrate with? Ad Orbit integrates with over 30 third-party tools and platforms, including Adobe InDesign, Broadstreet, CardConnect, Constant Contact, DoubleClick for Publishers, Dropbox, Dynamics 365 Business Central, Gmail, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Mailchimp, Microsoft 365, Meta for Business, and LinkedIn for Business. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Ad Orbit? Ad Orbit offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers describe onboarding as manageable for sales teams and daily users once core workflows are set, while admins, nontechnical users, and teams migrating from older systems often need more time, ongoing training, and responsive support to get fully up to speed. Answer based on 20 reviews Getting Started and Support ### What customer support options does Ad Orbit offer, and how do users rate the experience? Ad Orbit offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and easy to reach, with quick follow-up and live chat valued highly. Some note a steep learning curve, occasional preference for speaking live, and help documentation that can lag behind product updates. Answer based on 27 reviews ## Features AI summary Based on 5,027 Sales Tracking reviews Capterra data shows that buyers of sales tracking software rank the following features as their top priorities: - **Sales Pipeline Management** (**51%** of reviewers rated this feature as critical) - **Lead Management** (**45%**) - **Reporting/Analytics** (**39%**) Ad Orbit supports all three features that reviewers identify as most important: **Sales Pipeline Management**, **Lead Management**, and **Reporting/Analytics**. Together, these capabilities help businesses track opportunities through each stage of the funnel, manage leads more effectively, and monitor performance with clear data, allowing teams to improve follow-up, make better sales decisions, and increase visibility into revenue activity. Sales Pipeline Management 4.5 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Reporting/Analytics 4.1 (22) 68.18% of 22 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Search/Filter 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Task Management 4.3 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Data Import/Export 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Contact Management 4.4 (38) 78.95% of 38 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Ad Orbit 96 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Advertising Management: Manage advertising space and its sales within your network or publication - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Circulation Management: Overseeing distribution of published materials, such as books, newspapers, magazines, etc. - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For iPad Devices: Operate/access software on iPad Devices - For Startups: Primarily serving startup companies - Forecasting: Form predictions based on past and present data/trends - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Layout & Design: Configure publication's layout before publishing - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Live Chat: Ability to chat online in real time - Magazines: For magazine publishers - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Newsletters: For newsletter publishers - Newspapers: Used by newspaper publishers - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Product Catalog: Present a catalog of inventory that customers can view - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (105) 4.3 Based on 105 reviews ## Pricing Value for money 4.6 (78) Basic $61.00 Per User,Per Month Value for money 4.6 (78) 4.6 Based on 78 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (97) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (97) 4.7 Based on 97 reviews ## User reviews Overall rating 4.6 Based on 107 reviews Filter by rating 5(67) 4(35) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent JD Josh D. CEO Media Production ### "Incredible communication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2024 Incredible follow through and attention to detail. Love the intentionality in helping us succeed. Communication is exceptional. Pros Great communication in on boarding and then the follow through on any client/customer needs we have is fantastic. Chat feature is on point. Cons QBO features in connection with AO have been rocky and a challenge. Decided not to use that feature. Discovered very few clients are using this feature in AO Switched from [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) Looking to increase the quality of our CRM deliverables, reporting, scaling systems and process Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Ad Orbit Industry leadership, great communication, NOT pushy but solution orientated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Business Development Manager Marketing and Advertising ### "Ad Orbit Makes CRM Seamless and Manageable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 20, 2024 Pros How easy it is to build, edit and send an order to a client Cons I wish there was an easier, more efficient way to manage my contact lists Switched from [LaunchPad Media Management](https://www.capterra.com/p/178968/LaunchPad-Media-Management/) Allured Business Media switched as a company for ease of CRM and tracking Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 31, 2024 Thanks for your review! Really appreciate your support. As you continue to use the platform, please let us know how we can improve to continue to support your needs.  JR Jill R. National Account Director Marketing and Advertising ### "Easy Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 20, 2024 Pros It's intuitive to work with and I can figure things out quickly. It keeps all my information organized in one place. Cons Sometimes I wish things like duplicate contacts or companies would just merge automatically/suggest it proactively. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 31, 2024 Thanks for your review, Jill! Really appreciate your support. Duplicates are always tricky. We try to catch those with the "similarity index" upon company creation. We're always looking for ways to improve this and make it easier to keep your data clean - a proactive suggestion might be a great solution. Thanks again! JH Jim H. Associate Publisher Hospital & Health Care ### "Best media sales CRM I've used...." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 20, 2024 Ad Orbit is a solid product and the AO team seems to always be improving it. AO was a very noticeable upgrade from Magazine Manager. Pros \--Intuitive --AO listens to their customers and is always adding new features --Great customer support - the CHAT feature is so convenient Cons I like the app... it is more than adequate, but it could be improved... though, I have no doubt that the AO team will improve it. Switched from [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) Because the AO team seemed more responsive to our needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 31, 2024 Thanks for your review, Jim! Really appreciate your support. As you continue to use the platform, please let us know how we can improve to continue to support your needs. AT Amanda T. Account Executive Broadcast Media ### "Love Ad Orbit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 I have really enjoyed using Ad Orbit, the ease of use and organization is phenomenal Pros I like the easy functionality and how organized it is Cons I hate how it emails customers, I wish it had an option to choose if my email is sent or not Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 20, 2024 Hi Amanda, thanks for the review! Someone from our team will reach out to help you with sending emails.  We appreciate you! MB Michael B. Director of Digital Sales Development Publishing ### "Awesome Platform for Publishers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 13, 2024 Pros Ease of use. After many years of using clunky CRMs, having something that gets the info you need quickly and without a huge lift is extremely helpful. Cons Nothing major at the moment, but extracting data into an Excel document takes a little longer, but there are easy workarounds. Switched from [LaunchPad Media Management](https://www.capterra.com/p/178968/LaunchPad-Media-Management/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2024 Thanks for your review, Michael! Really appreciate your support. As you continue to use the platform, please let us know how we can improve to continue to support your needs.  LS Larry S. Special Events Marketing and Advertising ### "Worst CRM EVER" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 27, 2023 We have used a variety of CRMS most recently Launch Pad. When our company was purchased we migrated to Ad Orbit and the entire sales team was STUNNED on how archaic this program is. Pros Really cant say anything positive except it boots up easily. Cons This is a program from the 90s - its not intuitive or user friendly plus it doesn't even have spell check! Switched from [Launch Pad by Next Bee](https://www.capterra.com/p/120972/Launch-Pad/) 4/2022 Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 25, 2023 Hi Larry, I'm sorry to hear about your experience to date. We welcome any specific feedback you have on how to make our platform more intuitive for sellers. Outside of spell check, is there anything you'd like to see us improve on? Send us an email at support@adorbit.com p.s. Check out Grammarly for spell check. It's free and plugs in nicely to Ad Orbit. No setup is required. MN Matthew N. President /Publisher Marketing and Advertising ### "Ode To \[sensitive content hidden\]- The MagHub Queen" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2023 Overall very positive. Although there are a few things that I wish this system does but wont. It does help us to be significanlty more efficient with the billing and management of our artwork that the spreadsheets we were using before MagHub. Their staff is great too. Instant service online when we have questions, and great about connecting back with us if we have additional needs. They are very customer oriented. Pros Their software is pretty slick once you get to know how to use all of the bells and whistles. Their staff is nice and \[sensitive content hidden\] goes way out of her way, except late on Friday nights, to help us West Coast folks out with our magnitude of crazy questions. Overall, this is the best program we have found to help us manage all aspects of our publications: Sales, Design, Billing. Cons Like any new software, the onboarding takes time and patience. I have the time, just not too much patience. Switched from [MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/) For Us Ad Sales Genius was great for the Sales Departement, not so good for the Artwork and Accounting Departments of our company. So a change was needed. Reasons for choosing Ad Orbit Tux paint just doesnt cut it for us anymore. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 28, 2023 Hi, Matthew thanks for your review! This feedback helps us know what's working and where we need to improve. We're thrilled that you enjoy working with our support group. We're biased, but they really are the best! LA Laurie A. Director of Marketing Marketing and Advertising ### "All-around excellent CRM!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2023 Pros My overall experience with Maghub has been excellent. Maghub offers everything we were seeking, including the many features and integrations it provides. One of my favorite things is the Live Chat. Being able to ask a "how to" question in real-time and get answers immediately is a game changer! Cons The one issue we are currently facing is that the email functions are not fully working. However, I do believe this is more of a Google/Maghub integration issue and it will be fixed, it hasn't been working 100% for a couple of months now and it is a problem for us. Switched from [MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/) Too many technical issues that we seem to face daily. Customer service was nonexistent! Reasons for choosing Ad Orbit The features and customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mindy G. Sales Support Manager Marketing and Advertising ### "Best Decision Ever!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2023 The customer service team is the best I've ever worked with. The access to anyone in the company gives an unbelievably personalized experience and gets the best answers to our questions. Pros This software is ideal for a print product like ours. It was very hard to find a product who could break out our needs, specifically for print, but this has been almost perfect. Cons There are some features that are company-wide, that we'd prefer be on a more publication base, but anything we ask about, is always considered so there are many things that have been improved upon since we started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139955/MagHub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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