# Ad Orbit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ad Orbit the right Sales Tracking solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/139955/MagHub/reviews

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Ad Orbit

4.6 (107)

[View alternatives](https://www.capterra.com/p/139955/MagHub/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Ad Orbit

Ease of use

4.3

Customer Service

4.7

## Pros and Cons in Reviews

MN

Matthew N

President /PublisherMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months.

“It does help us to be significanlty more efficient with the billing and management of our artwork that the spreadsheets we were using before MagHub. “

June 24, 2023

JD

Josh D

CEOMedia Production, 11 - 50 employeesUsed the software for: 6-12 months.

“QBO features in connection with AO have been rocky and a challenge. “

October 31, 2024

JH

Jim H

Associate PublisherHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“AO listens to their customers and is always adding new features“

May 20, 2024

AT

Amanda T

Account ExecutiveBroadcast Media, 51 - 200 employeesUsed the software for: Less than 6 months.

“I hate how it emails customers, I wish it had an option to choose if my email is sent or not“

April 30, 2024

LA

Laurie A

Director of MarketingMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years.

“Being able to ask a "how to" question in real-time and get answers immediately is a game changer!“

January 16, 2023

LS

Larry S

Special Events Marketing and Advertising, 501 - 1,000 employeesUsed the software for: 1-2 years.

“This is a program from the 90s - its not intuitive or user friendly plus it doesn't even have spell check!“

September 27, 2023

CH

Chelsie H

Associate PublisherPublishing, 2 - 10 employeesUsed the software for: 6-12 months.

“This system has an incredible amount of features, which makes it great, but also difficult to navigate and to fully understand how to implement the available features into our work process.“

April 4, 2022

JB

Juernene B

Accts Receivables/Billing SpecialistNewspapers, 11 - 50 employeesUsed the software for: 1-2 years.

“Integration to our existing system was difficult because of the inability to develop templates combining form specifications to cost of ad for quotes and purchase price.“

September 9, 2020

## Showing most helpful reviews

Showing 1-25 of 107 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kristi C.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "Maghub Review"

May 13, 2020

5.0

I was on the fence with Maghub vs. their so called competitor. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, \[SENSITIVE CONTENT HIDDEN\] were true professionals and truly cared about my business and how the transition would work. There's always a learning curve when you switch to new software, but for me it was like someone finally turned on the lights! The platform is very user friendly, I love the app and I can't rate their customer service high enough.

Pros

Honestly, I love everything about this software.

Cons

Zero complaints. Their customer service is top-notch, so if there is something you don't understand or need assistance with - they are right there with you. They listen to your feedback, I forget what I wanted functionality for but it wasn't an option. A quick call to \[SENSITIVE CONTENT HIDDEN\] and within days they had programmed that feature for me, at no additional cost. That's what I call listening to the customer.

Reason for choosing Ad Orbit

Customer service, functionality, support.

Switched from

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)

There are so many reasons. I was tired of the antiquated system and the promise of updates and what they would look like. My sales rep went MIA within minutes of signing the paperwork, and customer service was billed if you went over your alloted time. I have yet to pay additional fees for support at Maghub!I was also at a conference and stopped by their booth and they a) weren't aware that I was already a customer and b) once I told them I was already a customer they literally didn't give me the time of day. It was at that point that I marched to the Maghub booth, gave them my credit card and said sign me up! \[SENSITIVE CONTENT HIDDEN\] checks in on me periodically and \[SENSITIVE CONTENT HIDDEN\] never tired of my questions. I drank the kool-aid, and am so happy that I did.

Review Source

Response from Aysling

June 5, 2020

Thank you for your thorough review of the MagHub platform! We're glad to have your publication on board with us, and we're absolutely grateful that our platform and team could exceed expectations!

JD

Josh D.  
CEO  
Media Production  
Used the software for: 6-12 months

### "Incredible communication"

October 31, 2024

5.0

Incredible follow through and attention to detail. Love the intentionality in helping us succeed. Communication is exceptional.

Pros

Great communication in on boarding and then the follow through on any client/customer needs we have is fantastic. Chat feature is on point.

Cons

QBO features in connection with AO have been rocky and a challenge. Decided not to use that feature. Discovered very few clients are using this feature in AO

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Ad Orbit

Industry leadership, great communication, NOT pushy but solution orientated

Switched from

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)

Looking to increase the quality of our CRM deliverables, reporting, scaling systems and process

Review Source

LS

Larry S.  
Special Events  
Marketing and Advertising  
Used the software for: 1-2 years

### "Worst CRM EVER"

September 27, 2023

1.0

We have used a variety of CRMS most recently Launch Pad. When our company was purchased we migrated to Ad Orbit and the entire sales team was STUNNED on how archaic this program is.

Pros

Really cant say anything positive except it boots up easily.

Cons

This is a program from the 90s - its not intuitive or user friendly plus it doesn't even have spell check!

Switched from

[Launch Pad by Next Bee](https://www.capterra.com/p/120972/Launch-Pad/)

4/2022

Review Source

Response from Aysling

October 25, 2023

Hi Larry, I'm sorry to hear about your experience to date. We welcome any specific feedback you have on how to make our platform more intuitive for sellers. Outside of spell check, is there anything you'd like to see us improve on? Send us an email at support@adorbit.com p.s. Check out Grammarly for spell check. It's free and plugs in nicely to Ad Orbit. No setup is required.

JH

Jim H.  
Associate Publisher  
Hospital & Health Care  
Used the software for: 2+ years

### "Best media sales CRM I've used...."

May 20, 2024

4.0

Ad Orbit is a solid product and the AO team seems to always be improving it. AO was a very noticeable upgrade from Magazine Manager.

Pros

\--Intuitive --AO listens to their customers and is always adding new features --Great customer support - the CHAT feature is so convenient

Cons

I like the app... it is more than adequate, but it could be improved... though, I have no doubt that the AO team will improve it.

Switched from

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)

Because the AO team seemed more responsive to our needs.

Review Source

Response from Aysling

July 31, 2024

Thanks for your review, Jim! Really appreciate your support. As you continue to use the platform, please let us know how we can improve to continue to support your needs.

TS

Todd S.  
COO  
Publishing  
Used the software for: 2+ years

### "Great Features, Ease of use means workflow efficiency"

November 27, 2019

5.0

Maghub is a one stop program for us. I don't have to go out and find different programs to run different areas of the business. I especially like the team of developers that continually improve the features and really jump in when there are new requests to develop. This helps keep the business moving.

Pros

The well rounded software that allows us to use the same system and information to flow from prospecting to ad sales to collecting materials to page planning, billing and collections. Maghub also allows our Editorial teams to track the assignments, costs and payments to freelancers or internal employees. the software also allows us to maintain our Circulation and Distribution lists as well. since all the information is in the same system, we reach maximum communication thru out the organization efficiently.

Cons

Documentation of features and settings. The documentation doesn't tell you how settings may effect things in the future.

Alternatives considered

[MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/)

Reason for choosing Ad Orbit

The features, the direction the software was going.

Review Source

Response from Aysling

December 2, 2019

Thank you for your thorough review of MagHub! Our product was designed to do exactly what your company is successfully using it for; integrating all of your moving parts (departments) into one system. Regarding our Help Center, we're in the process of updating our entire service. In the coming months, look forward to a redesigned Help Center that is more precise, updated, and easier to follow than ever before!

MN

Matthew N.  
President /Publisher  
Marketing and Advertising  
Used the software for: 6-12 months

### "Ode To \[sensitive content hidden\]- The MagHub Queen"

June 24, 2023

4.0

Overall very positive. Although there are a few things that I wish this system does but wont. It does help us to be significanlty more efficient with the billing and management of our artwork that the spreadsheets we were using before MagHub. Their staff is great too. Instant service online when we have questions, and great about connecting back with us if we have additional needs. They are very customer oriented.

Pros

Their software is pretty slick once you get to know how to use all of the bells and whistles. Their staff is nice and \[sensitive content hidden\] goes way out of her way, except late on Friday nights, to help us West Coast folks out with our magnitude of crazy questions. Overall, this is the best program we have found to help us manage all aspects of our publications: Sales, Design, Billing.

Cons

Like any new software, the onboarding takes time and patience. I have the time, just not too much patience.

Reason for choosing Ad Orbit

Tux paint just doesnt cut it for us anymore.

Switched from

[MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/)

For Us Ad Sales Genius was great for the Sales Departement, not so good for the Artwork and Accounting Departments of our company. So a change was needed.

Review Source

Response from Aysling

June 28, 2023

Hi, Matthew thanks for your review! This feedback helps us know what's working and where we need to improve. We're thrilled that you enjoy working with our support group. We're biased, but they really are the best!

LV

Luke V.  
Digital Strategist  
Publishing  
Used the software for: 2+ years

### "Maghub is a fantastic comprehensive solution"

June 23, 2020

5.0

"A" rating for sure. Maghub is consistently the most used and helpful product we use at our mid-size publishing company. Our business revolves around it.

Pros

Ease of use and adaptability are the core strengths of the Maghub system. The system is designed to cover nearly all of the needs of a modern publishing company from order tracking, CRM, Sales functionality, and a full accounting suite. Integrations can be added to customize the system to tailor it to your needs. The customer support is engaged and helpful. Also, the feature set is constantly updated.

Cons

Not a super big con, but as publishing transitions away from a print-dominated market, software products are naturally trying to adapt as fast as they can while keeping stability and product consistency in mind. Maghub is not immune to this but improves monthly.

Alternatives considered

[The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/)

Reason for choosing Ad Orbit

Cost and flexibility. Also we really enjoyed working with the Maghub staff.

Review Source

Response from Aysling

June 24, 2020

Thank you for your thorough review of MagHub. We are fortunate to partner with terrific publishers such as yourself as you provide great feedback, commentary, and recommendations which ultimately guides the direction of MagHub as a product.

SH

Sharon H.  
Owner  
Newspapers  
Used the software for: Less than 6 months

### "Maghub review 8/2020"

August 20, 2020

4.0

Overall, I have been extremely happy. Prior to Maghub we used ZOHO. Night and day, Maghub wins!! Not only is the program easy to follow but the support has been amazing. I am also glad they are local and not from another country where I have trouble understanding them. We are only 6 months into using the program but I am looking forward to becoming a 100% user.

Pros

I like the organizational aspect of the program. Quick links are useful. Having the ability to customize my dashboard was also a nice feature. There are way more features then I have used up to this point but I am looking forward to learning about the other features. To date, the programs are fairly easy to follow. But the chat help has been wonderful!

Cons

I wish the program integrated better with gmail. Having to add bcc everytime I send out an email to a customer is a hassle. I forget constantly. It was also be nice if I could enter a contract on the app. Often I am not in front of my computer and want to enter a sale.

Switched from

[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

ZOHO never fulfilled our objectives. It is set up for manufacturing not advertising. Also, the support was terrible!

Review Source

Response from Aysling

August 31, 2020

Hi there, thank you for your thorough review of MagHub; we are so happy you made the switch from Zoho. Regarding the Gmail situation; there are ways you can actually auto add BCC features, so you never have to do it manually again. I would also check out the newly updated Gmail Add-On as well.

VR

Verified Reviewer  
Business Development Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Ad Orbit Makes CRM Seamless and Manageable "

May 20, 2024

5.0

Pros

How easy it is to build, edit and send an order to a client

Cons

I wish there was an easier, more efficient way to manage my contact lists

Switched from

[LaunchPad Media Management](https://www.capterra.com/p/178968/LaunchPad-Media-Management/)

Allured Business Media switched as a company for ease of CRM and tracking

Review Source

Response from Aysling

July 31, 2024

Thanks for your review! Really appreciate your support. As you continue to use the platform, please let us know how we can improve to continue to support your needs. 

LA

Laurie A.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "All-around excellent CRM!"

January 16, 2023

5.0

Pros

My overall experience with Maghub has been excellent. Maghub offers everything we were seeking, including the many features and integrations it provides. One of my favorite things is the Live Chat. Being able to ask a "how to" question in real-time and get answers immediately is a game changer!

Cons

The one issue we are currently facing is that the email functions are not fully working. However, I do believe this is more of a Google/Maghub integration issue and it will be fixed, it hasn't been working 100% for a couple of months now and it is a problem for us.

Reason for choosing Ad Orbit

The features and customer service.

Switched from

[MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/)

Too many technical issues that we seem to face daily. Customer service was nonexistent!

Review Source

SC

Susan C.  
Sales & Operations Coordinator  
Marketing and Advertising  
Used the software for: 6-12 months

### "HotelCoupons"

July 6, 2020

4.0

Lower cost than the program we had before.

Pros

I like that all of my tasks are in one place, order approval, invoicing, and applying customer payments are all in one system.

Cons

Was a big transistion from what I was used to, did not seem to transfer as easily as we hoped. A lot of learning curves. I also had my training, way too early, I should have waited until my system was set up before I sent to MagHub U. I think I would have had an easier time in the beginning if I did.

Reason for choosing Ad Orbit

Cost

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Spliting from our sister company and needed to get a cost effective program

Review Source

Response from Aysling

July 9, 2020

Thank you for your review of MagHub, we aim to be the one-platform needed for Media Publishers, and it seems we've hit our mark with your group. Regarding MagHub University, we passed your comments onto our Support/Onboarding team to make sure that for future MHU events, that the attendees are ready for success!

RF

Ross F.  
Chief Sales Officer  
Publishing  
Used the software for: 6-12 months

### "Review by Chief Sales Officer of The Real Deal, The Nation's leading source for Real Estate News"

March 3, 2020

5.0

Our Sales, Finance, Marketing, and Production, departments are all integrated and working together!

Pros

Product is user friendly and was great working with the MagHub Team to implement.

Cons

Reporting can look a bit too much like excel. However after adding in a few other features we have brought our reporting system in to a dashboard.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

SalesForce was too expensive and too bulky. It was too expensive to customize it the way we wanted to.

Review Source

Response from Aysling

March 6, 2020

Thank you for your detailed response! We're glad MagHub has helped bring all of your departments into one platform, and that is the true goal of MagHub! We're also glad our team has been helpful in your endeavors and that you were able to bring reporting into your dashboard. With our new dashboard being unveiled shortly, you'll have even more flexibility!

JH

Judy H.  
Distribution Mgr  
Publishing  
Used the software for: 2+ years

### "Great Program"

December 10, 2020

5.0

While I may not use all of the components of MagHub, I am a daily user and am certainly appreciative of its many features and ease of use. I highly recommend MagHub to anyone looking for a CRM.

Pros

MagHub software delivers! The CRM is great in contact information storing, pulling reports, adding notes, etc. When requesting something to add that our users would benefit from - MagHub's support team is there to fill the request. And, having the software web-based allows users to have access from anywhere they can access the internet.

Cons

Being a distribution manager, we tried utilizing the distribution component in MagHub and ended up just using the subscription component to print lists for deliveries.

Review Source

Response from Aysling

December 16, 2020

Thank you for your review of MagHub! We are glad you have found the value of being able to utilize MagHub and its support anywhere there is an internet connection! Subscriptions and Distribution are two components we are looking to expand upon in the near future, stay tuned for those updates!

JH

Jocelyn H.  
Operations Manager  
Publishing  
Used the software for: 1-2 years

### "Increased Productivity & Centralized All of our Operations"

June 18, 2020

5.0

This system has helped standardize our processes within our company, from internal communication to communication with our clients and much more. We have a few employees in the office, and several employees who work remote, including production and billing. This system keeps all of our processes organized and has helped our team immensely.

Pros

Maghub has done phenomenal things for our company. I truly encompasses every aspect our of organization that we needed help with. From keeping our contacts, leads and sales goals in order, to facilitating communication within our organization and with clients to streamlining our production process - this software took our company to the next level of productivity and organization. Overall, it was not difficult to roll out to our team. The only challenge of integrating it in on a daily level is the fact that the software truly has so much to offer, it just takes time to truly discover and utilize it all - which is a great problem to have!

Cons

Being a small, local publisher, we have found just a few areas that we wish MagHub encompassed. We love this software so much that we truly wish our entire operations could funnel through the system. Currently we are unable to manage our distribution through this software, but we are hopeful that as developments and improvements within the system continue to happen that this still could be a possibility in the future.

Review Source

Response from Aysling

June 23, 2020

Thank you for your thorough review of MagHub! It certainly is a robust platform that covers everything from Ad Sales to Subscriptions. As we continue with our monthly releases, it makes it possible to update many parts of the system, rapidly; which can sometimes be overwhelming for our clients; however, it's always beneficial for them.

JB

Juernene B.  
Accts Receivables/Billing Specialist  
Newspapers  
Used the software for: 1-2 years

### "MagHub Business Balance"

September 9, 2020

4.0

MagHub has met my main functional needs to perform my job for invoicing and reporting.

Pros

Client account and order entry is seamless and very user-friendly. Field placement and tabbing is uniformed to the format of screen design, making entry from customized forms efficient and effective to time. The quality of design is presented very well for companies, contacts, and financial data in reporting. And the export tool allows for ease of integration to other applications like Microsoft Office.

Cons

Integration to our existing system was difficult because of the inability to develop templates combining form specifications to cost of ad for quotes and purchase price.

Review Source

Response from Aysling

September 14, 2020

Hi there, thank you for your review of MagHub! We are glad it has fit in well with your existing processes. Integrations can certainly be a struggle from time to time, especially when you have been using it for quite some time. We will continue to work on effective procedures when onboarding groups like yours, to make it as seamless as possible.

MG

Mindy G.  
Sales Support Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Best Decision Ever!"

January 9, 2023

4.0

The customer service team is the best I've ever worked with. The access to anyone in the company gives an unbelievably personalized experience and gets the best answers to our questions.

Pros

This software is ideal for a print product like ours. It was very hard to find a product who could break out our needs, specifically for print, but this has been almost perfect.

Cons

There are some features that are company-wide, that we'd prefer be on a more publication base, but anything we ask about, is always considered so there are many things that have been improved upon since we started.

Review Source

SC

Samantha C.  
Editor in Chief  
Media Production  
Used the software for: 2+ years

### "Quarterly magazine company using MagHub"

June 26, 2020

4.0

The benefits of MagHub for our company have been the sales tools, easy invoicing process, and digital tear sheets.

Pros

MagHub is a fantastic tool for our sales team. The team enjoys the ease with which they can track their clients, forecast their goals, and send and receive contracts/signatures. This has streamlined our sales process.

Cons

MagHub seems as though it was created with magazine publishers that publish weekly or monthly magazines in mind more so than quarterly publishers, which made some of the features difficult for us to adjust to. We do not use the software to manage our production schedule or mailing list for this reason. The integration was a bit difficult at the beginning because we were switching from not using a CRM system at all (just tracking everything through spreadsheets and paper files) to this, but our whole team is now adept at using it.

Review Source

Response from Aysling

July 6, 2020

Thank you for your MagHub review. We understand that sometimes it takes some adjustments to get used to a new software system; however, we're glad your team took the time to adopt MagHub.

LW

Laura W.  
Advertising Art Director  
Publishing  
Used the software for: 6-12 months

### "MagHub does all the work that multiple programs did before"

August 24, 2020

5.0

It's been fantastic. Their customer support is also 10/10. And all of the people that I have met working at MagHub/Aysling has been humble and funny (seriously funny.), it's been a joy to implement this software and see it really help all of our departments!

Pros

I love that is has streamlined so many processes for our company. Tracking ads and client changes, tracking communication between us and the clients, the reporting features are AWESOME, the client portal is fantastic and having it so that clients can approve ads themselves is wonderful.

Cons

The only thing I wish it did that it doesn't currently do is... when you export a certain report, you cannot sort by a specific column and then export. The export just takes on the default sorting order. Not a huge deal at all, but this is my one tiny "complaint" so far.

Review Source

Response from Aysling

September 14, 2020

Good afternoon, thank you for your thorough review of MagHub! We are glad you've found the value of replacing multiple tools with just our system, that is certainly what we aim for. Regarding your export functionality, that is a great feature idea and we have submitted a Feature Request to review.

DC

Donna C.  
Media Sales Rep  
Publishing  
Used the software for: 2+ years

### "MagHub Is More Than Contact Address Book"

June 17, 2020

5.0

It keeps me very organized!

Pros

I love the feature where you can track the email status if client opened email or not; keep track of calls, use for prospecting, face to face appointments, keep notes, setup reminders, keep track of monthly revenue sold, do comparisons, track production status, and much more! Is very easy to use! I've used other software on previous jobs but this beats them hands down.

Cons

I would like to have an option to resend an email with added notes and attachments without sending a new email. As of now I have to write a new email and reference the email I sent previously.

Review Source

Response from Aysling

June 18, 2020

Thank you for your review of MagHub. Our team also loves the direct email send feature, with the ability to track opens/clicks/unsubscribes. Plus the fact it auto-logs the activity and email is helpful. That is a great feature request regarding sending an already sent email, we'll be sure to add that to our Feature Request list for review.

SH

Shanee H.  
Sr Accountant  
Media Production  
Used the software for: 1-2 years

### "Good Product for CRM & Sales Order Entry"

August 19, 2020

5.0

Overall I have had a pleasant experience with MagHub

Pros

I like how everything you need is in one place.

Cons

Sometimes the reporting in the system is very hard to access. Not all reports needed are already in the system. Building one from scratch can be cumbersome.

Review Source

Response from Aysling

August 28, 2020

Thank you for your review of MagHub, we highly recommend checking out our Metabase integration, as it allows you to create the custom reports you want, much easier than trying to access Pivot Tables or SQL!

Dawn F.  
Associate Publisher and Advertising Director  
Publishing  
Used the software for: 1-2 years

### "Associate Publisher"

October 17, 2018

4.0

The more we learn, but more we make good use of MagHub. Our company should have involved the sales team more directly from the beginning of the process.

Pros

The potential for this CRM to be a one-stop shop for all our needs from sales to production.

Cons

The transition from our previous software programs to MagHub have been long and tedious.

Review Source

Response from Aysling

October 23, 2018

Thank you for your review Dawn. We appreciate your persistence and understanding of the initial setup. Moving from one CRM to another is a tough task, and it's often the deciding factor when choosing a software. We appreciate the opportunity to work with your group, and migrate you successfully to MagHub.

MK

Mark K.  
Senior AE  
Newspapers  
Used the software for: 2+ years

### "Maghub"

November 19, 2020

5.0

Pros

Solid interface. Easy to use. Gets the job down for what we use it for.

Cons

I wish the app was improved with more features for access on the go.

Review Source

Response from Aysling

November 23, 2020

Thank you for your review of MagHub, and the feedback you provided. I have shared your requests for improvements for the Mobile Application with our Product Director, and will be sure to review them.

GS

Greg S.  
Sales Mgr  
Airlines/Aviation  
Used the software for: 2+ years

### "Aviation"

August 10, 2020

5.0

Good for follow up contacts and notes

Pros

Ease of use when using to contact existing clients

Cons

Can not add a contact email already in the system

Review Source

Response from Aysling

August 18, 2020

Hi there, thank you for your review of the MagHub platform, we are glad that it is easy to use for your sales team. Regarding your comment, you can actually disable the setting to require each contact to Require Unique Email Address on Contacts.

SC

Stuart C.  
SVP Sales  
Publishing  
Used the software for: 2+ years

### "Should be better "

January 14, 2021

2.0

It handles numerous aspects of the company but often does not seem to understand the process of publishers. Feedback is often requested but the response given does not address the issue or fix it.

Pros

The system does integrate numerous departments

Cons

There are numerous reports but they are not set up to provide key information easily. There are many unneeded steps in setting up orders and information is often not captured properly on communication with accounts.

Review Source

SB

Shannon B.  
Director of Operations  
Publishing  
Used the software for: 2+ years

### "Incredible Customer Service"

July 6, 2020

4.0

MagHub is by far the best Customer Service I have experienced.

Pros

MagHub helped us streamline many processes that were taking too much time.

Cons

One of the great things about MagHub is they are consistently developing their product and adding new features. The downfall is that sometimes a new feature doesn't have all the bells & whistles it needs to be functional for us.

Review Source

Response from Aysling

July 9, 2020

Thank you for your review of MagHub! We always believe that our support model and team is what sets us apart from our competitors, and by reading reviews like yours, it certainly seems accurate. With our agile development process of monthly releases, we have had recent meetings and have ideas on how to improve it for our clients, such as yourself.

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