# Ad Orbit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ad Orbit the right Sales Tracking solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139955/MagHub/reviews --- Ad Orbit 4.6 (107) [View alternatives](https://www.capterra.com/p/139955/MagHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ad Orbit Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews MN Matthew N President /PublisherMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “It does help us to be significanlty more efficient with the billing and management of our artwork that the spreadsheets we were using before MagHub. “ June 24, 2023 JD Josh D CEOMedia Production, 11 - 50 employeesUsed the software for: 6-12 months. “QBO features in connection with AO have been rocky and a challenge. “ October 31, 2024 JH Jim H Associate PublisherHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “AO listens to their customers and is always adding new features“ May 20, 2024 AT Amanda T Account ExecutiveBroadcast Media, 51 - 200 employeesUsed the software for: Less than 6 months. “I hate how it emails customers, I wish it had an option to choose if my email is sent or not“ April 30, 2024 LA Laurie A Director of MarketingMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Being able to ask a "how to" question in real-time and get answers immediately is a game changer!“ January 16, 2023 LS Larry S Special Events Marketing and Advertising, 501 - 1,000 employeesUsed the software for: 1-2 years. “This is a program from the 90s - its not intuitive or user friendly plus it doesn't even have spell check!“ September 27, 2023 CH Chelsie H Associate PublisherPublishing, 2 - 10 employeesUsed the software for: 6-12 months. “This system has an incredible amount of features, which makes it great, but also difficult to navigate and to fully understand how to implement the available features into our work process.“ April 4, 2022 JB Juernene B Accts Receivables/Billing SpecialistNewspapers, 11 - 50 employeesUsed the software for: 1-2 years. “Integration to our existing system was difficult because of the inability to develop templates combining form specifications to cost of ad for quotes and purchase price.“ September 9, 2020 ## Showing most helpful reviews Showing 1-25 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristi C. President Marketing and Advertising Used the software for: 1-2 years ### "Maghub Review" May 13, 2020 5.0 I was on the fence with Maghub vs. their so called competitor. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, \[SENSITIVE CONTENT HIDDEN\] were true professionals and truly cared about my business and how the transition would work. There's always a learning curve when you switch to new software, but for me it was like someone finally turned on the lights! The platform is very user friendly, I love the app and I can't rate their customer service high enough. Pros Honestly, I love everything about this software. Cons Zero complaints. Their customer service is top-notch, so if there is something you don't understand or need assistance with - they are right there with you. They listen to your feedback, I forget what I wanted functionality for but it wasn't an option. A quick call to \[SENSITIVE CONTENT HIDDEN\] and within days they had programmed that feature for me, at no additional cost. That's what I call listening to the customer. Reason for choosing Ad Orbit Customer service, functionality, support. Switched from [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) There are so many reasons. I was tired of the antiquated system and the promise of updates and what they would look like. My sales rep went MIA within minutes of signing the paperwork, and customer service was billed if you went over your alloted time. I have yet to pay additional fees for support at Maghub!I was also at a conference and stopped by their booth and they a) weren't aware that I was already a customer and b) once I told them I was already a customer they literally didn't give me the time of day. It was at that point that I marched to the Maghub booth, gave them my credit card and said sign me up! \[SENSITIVE CONTENT HIDDEN\] checks in on me periodically and \[SENSITIVE CONTENT HIDDEN\] never tired of my questions. I drank the kool-aid, and am so happy that I did. Review Source Response from Aysling June 5, 2020 Thank you for your thorough review of the MagHub platform! We're glad to have your publication on board with us, and we're absolutely grateful that our platform and team could exceed expectations! JD Josh D. CEO Media Production Used the software for: 6-12 months ### "Incredible communication" October 31, 2024 5.0 Incredible follow through and attention to detail. Love the intentionality in helping us succeed. Communication is exceptional. Pros Great communication in on boarding and then the follow through on any client/customer needs we have is fantastic. Chat feature is on point. Cons QBO features in connection with AO have been rocky and a challenge. Decided not to use that feature. Discovered very few clients are using this feature in AO Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Ad Orbit Industry leadership, great communication, NOT pushy but solution orientated Switched from [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) Looking to increase the quality of our CRM deliverables, reporting, scaling systems and process Review Source LS Larry S. Special Events Marketing and Advertising Used the software for: 1-2 years ### "Worst CRM EVER" September 27, 2023 1.0 We have used a variety of CRMS most recently Launch Pad. When our company was purchased we migrated to Ad Orbit and the entire sales team was STUNNED on how archaic this program is. Pros Really cant say anything positive except it boots up easily. Cons This is a program from the 90s - its not intuitive or user friendly plus it doesn't even have spell check! Switched from [Launch Pad by Next Bee](https://www.capterra.com/p/120972/Launch-Pad/) 4/2022 Review Source Response from Aysling October 25, 2023 Hi Larry, I'm sorry to hear about your experience to date. We welcome any specific feedback you have on how to make our platform more intuitive for sellers. Outside of spell check, is there anything you'd like to see us improve on? Send us an email at support@adorbit.com p.s. Check out Grammarly for spell check. It's free and plugs in nicely to Ad Orbit. No setup is required. JH Jim H. Associate Publisher Hospital & Health Care Used the software for: 2+ years ### "Best media sales CRM I've used...." May 20, 2024 4.0 Ad Orbit is a solid product and the AO team seems to always be improving it. AO was a very noticeable upgrade from Magazine Manager. Pros \--Intuitive --AO listens to their customers and is always adding new features --Great customer support - the CHAT feature is so convenient Cons I like the app... it is more than adequate, but it could be improved... though, I have no doubt that the AO team will improve it. Switched from [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) Because the AO team seemed more responsive to our needs. Review Source Response from Aysling July 31, 2024 Thanks for your review, Jim! Really appreciate your support. As you continue to use the platform, please let us know how we can improve to continue to support your needs. TS Todd S. COO Publishing Used the software for: 2+ years ### "Great Features, Ease of use means workflow efficiency" November 27, 2019 5.0 Maghub is a one stop program for us. I don't have to go out and find different programs to run different areas of the business. I especially like the team of developers that continually improve the features and really jump in when there are new requests to develop. This helps keep the business moving. Pros The well rounded software that allows us to use the same system and information to flow from prospecting to ad sales to collecting materials to page planning, billing and collections. Maghub also allows our Editorial teams to track the assignments, costs and payments to freelancers or internal employees. the software also allows us to maintain our Circulation and Distribution lists as well. since all the information is in the same system, we reach maximum communication thru out the organization efficiently. Cons Documentation of features and settings. The documentation doesn't tell you how settings may effect things in the future. Alternatives considered [MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/) Reason for choosing Ad Orbit The features, the direction the software was going. Review Source Response from Aysling December 2, 2019 Thank you for your thorough review of MagHub! Our product was designed to do exactly what your company is successfully using it for; integrating all of your moving parts (departments) into one system. Regarding our Help Center, we're in the process of updating our entire service. In the coming months, look forward to a redesigned Help Center that is more precise, updated, and easier to follow than ever before! MN Matthew N. President /Publisher Marketing and Advertising Used the software for: 6-12 months ### "Ode To \[sensitive content hidden\]- The MagHub Queen" June 24, 2023 4.0 Overall very positive. Although there are a few things that I wish this system does but wont. It does help us to be significanlty more efficient with the billing and management of our artwork that the spreadsheets we were using before MagHub. Their staff is great too. Instant service online when we have questions, and great about connecting back with us if we have additional needs. They are very customer oriented. Pros Their software is pretty slick once you get to know how to use all of the bells and whistles. Their staff is nice and \[sensitive content hidden\] goes way out of her way, except late on Friday nights, to help us West Coast folks out with our magnitude of crazy questions. Overall, this is the best program we have found to help us manage all aspects of our publications: Sales, Design, Billing. Cons Like any new software, the onboarding takes time and patience. I have the time, just not too much patience. Reason for choosing Ad Orbit Tux paint just doesnt cut it for us anymore. Switched from [MediaOS](https://www.capterra.com/p/168091/Ad-Sales-Genius/) For Us Ad Sales Genius was great for the Sales Departement, not so good for the Artwork and Accounting Departments of our company. So a change was needed. Review Source Response from Aysling June 28, 2023 Hi, Matthew thanks for your review! This feedback helps us know what's working and where we need to improve. We're thrilled that you enjoy working with our support group. We're biased, but they really are the best! LV Luke V. Digital Strategist Publishing Used the software for: 2+ years ### "Maghub is a fantastic comprehensive solution" June 23, 2020 5.0 "A" rating for sure. Maghub is consistently the most used and helpful product we use at our mid-size publishing company. Our business revolves around it. Pros Ease of use and adaptability are the core strengths of the Maghub system. The system is designed to cover nearly all of the needs of a modern publishing company from order tracking, CRM, Sales functionality, and a full accounting suite. Integrations can be added to customize the system to tailor it to your needs. The customer support is engaged and helpful. Also, the feature set is constantly updated. Cons Not a super big con, but as publishing transitions away from a print-dominated market, software products are naturally trying to adapt as fast as they can while keeping stability and product consistency in mind. Maghub is not immune to this but improves monthly. Alternatives considered [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) Reason for choosing Ad Orbit Cost and flexibility. Also we really enjoyed working with the Maghub staff. Review Source Response from Aysling June 24, 2020 Thank you for your thorough review of MagHub. We are fortunate to partner with terrific publishers such as yourself as you provide great feedback, commentary, and recommendations which ultimately guides the direction of MagHub as a product. SH Sharon H. Owner Newspapers Used the software for: Less than 6 months ### "Maghub review 8/2020" August 20, 2020 4.0 Overall, I have been extremely happy. Prior to Maghub we used ZOHO. Night and day, Maghub wins!! Not only is the program easy to follow but the support has been amazing. I am also glad they are local and not from another country where I have trouble understanding them. We are only 6 months into using the program but I am looking forward to becoming a 100% user. Pros I like the organizational aspect of the program. Quick links are useful. Having the ability to customize my dashboard was also a nice feature. There are way more features then I have used up to this point but I am looking forward to learning about the other features. To date, the programs are fairly easy to follow. But the chat help has been wonderful! Cons I wish the program integrated better with gmail. Having to add bcc everytime I send out an email to a customer is a hassle. I forget constantly. It was also be nice if I could enter a contract on the app. Often I am not in front of my computer and want to enter a sale. Switched from [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) ZOHO never fulfilled our objectives. It is set up for manufacturing not advertising. Also, the support was terrible! Review Source Response from Aysling August 31, 2020 Hi there, thank you for your thorough review of MagHub; we are so happy you made the switch from Zoho. Regarding the Gmail situation; there are ways you can actually auto add BCC features, so you never have to do it manually again. I would also check out the newly updated Gmail Add-On as well. Amy C. Marketing Director Publishing Used the software for: 1-2 years ### "Excellent Customer Service" February 20, 2019 5.0 We love being able to track our sales issue to issue. We have definitely benefitted from having MagHub because more of our tasks can be automated through MagHub than with our old software. We love having a Client Center portal, even though it's been a challenge to get all of our customers to use it. The ones that do use it love it, and it most definitely makes our job easier when they do! Pros I like the live chat feature most. Because we're always finding new things the software can do for us, it's helpful to have someone answer a quick question through live chat. Everyone is super friendly and accommodating. If the question is too complex for live chat, and I end up filling out a feature request or problem ticket, I always have a satisfactory follow-up. Cons We just recently started using the Subscriber section of the software (about 6 months or so ago). Adding and invoicing new subscriptions is a multi-step process which is somewhat tedious. Also, we would love more customization of subscription invoices. Right now, if someone purchases more than one subscription (such as their own plus gifts), they have to receive multiple invoices instead of one invoice for their purchase. This is super irritating and creates more work on our end. Review Source Response from Aysling February 26, 2019 Thank you for your positive remark! Our support team is what sets up apart from everyone else. We pride ourselves in offering more avenues for our clients to chat with our U.S. based support team. Keep an eye out for the subscriptions sections, as we are constantly adding tweaks/improvements to make the process easier for everyone. James Z. Digital Production Manager Media Production Used the software for: 2+ years ### "MagHub = 5 stars" October 23, 2018 5.0 Overall experience has been excellent. It was nerve wracking at first switching from the past software we used but we were able to import our data successfully and had strong help along the way. Pros We switched to MagHub at the end of 2016 and found it to be the best option for managing our clients, ads and running in depth reports into our data. Like most new customers, there were some kinks we needed worked out here and there and the MagHub team was very responsive and found solutions to our needs. Overall the ease of use as well as the customization of the software has been very important to us. Cons The is very little we dislike about the software. The only thing we have experienced difficulty with is catering it to some of our international sales reps and sales reps that deal with international companies. It can be a bit time consuming entering international addresses since you are forced to pick a state/province for international locations, which can be very tricky with European and Asian countries. Review Source Response from Aysling October 26, 2018 Thank you for your comments James, we are glad the nerve-wracking has surpassed and the group is happy with MagHub. As we continue to grow outside of the US market expect more and more international features to come, similarly to the multiple currencies that was featured recently. SC Susan C. Sales & Operations Coordinator Marketing and Advertising Used the software for: 6-12 months ### "HotelCoupons" July 6, 2020 4.0 Lower cost than the program we had before. Pros I like that all of my tasks are in one place, order approval, invoicing, and applying customer payments are all in one system. Cons Was a big transistion from what I was used to, did not seem to transfer as easily as we hoped. A lot of learning curves. I also had my training, way too early, I should have waited until my system was set up before I sent to MagHub U. I think I would have had an easier time in the beginning if I did. Reason for choosing Ad Orbit Cost Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Spliting from our sister company and needed to get a cost effective program Review Source Response from Aysling July 9, 2020 Thank you for your review of MagHub, we aim to be the one-platform needed for Media Publishers, and it seems we've hit our mark with your group. Regarding MagHub University, we passed your comments onto our Support/Onboarding team to make sure that for future MHU events, that the attendees are ready for success! RF Ross F. Chief Sales Officer Publishing Used the software for: 6-12 months ### "Review by Chief Sales Officer of The Real Deal, The Nation's leading source for Real Estate News" March 3, 2020 5.0 Our Sales, Finance, Marketing, and Production, departments are all integrated and working together! Pros Product is user friendly and was great working with the MagHub Team to implement. Cons Reporting can look a bit too much like excel. However after adding in a few other features we have brought our reporting system in to a dashboard. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) SalesForce was too expensive and too bulky. It was too expensive to customize it the way we wanted to. Review Source Response from Aysling March 6, 2020 Thank you for your detailed response! We're glad MagHub has helped bring all of your departments into one platform, and that is the true goal of MagHub! We're also glad our team has been helpful in your endeavors and that you were able to bring reporting into your dashboard. With our new dashboard being unveiled shortly, you'll have even more flexibility! DH Dawn H. Advertising Operations Publishing Used the software for: 2+ years ### "Happy with MagHub" December 14, 2020 5.0 Pros Great platform covers contacts, proposals, sales and production for our magazine and online digital products. MagHub is constantly improving their product and each release brings something that enhances our use of the software. Cons Creating custom "on the fly" reporting for detailed sales analysis was effortless in salesforce. In MagHub, it requires an additional fee for access to the data warehouse as well as a basic technical understanding of SQL in order to configure the data. Alternatives considered [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Primarily cost. Review Source Response from Aysling December 18, 2020 Thank you for your review of MagHub, we would recommend that you learn about our Metabase integration as it's free for any publisher who has a DataWarehouse, and it allows you to create custom reporting, without SQL knowledge/experience! JW John W. Publisher Media Production Used the software for: 2+ years ### "MagHub product review" March 6, 2020 5.0 MagHub solves the co-ordination of the publishing business. Each step of the process integrates smoothly, almost without human intervention. From drip e-mail campaigns to prospecting to sales to invoicing to production and distribution, there is no wasted time with duplication, or finding the information that documents what other staff have done on behalf of the client. Pros MagHub takes the randomness out of the sales process. By following the call lists, no prospect falls between the cracks and no client gets left behind. The product is easy to use and is intuitive for what a publisher needs. We have been able to customize it to our specific needs. The learning curve is relatively easy compared to other software products we've looked at. Cons The only thing on my wish list is that MagHub would integrate with Quick Books desktop version. Currently MagHub integrates with Quick Books Online. We use the desktop version of Quick Books, and my bookkeeper will not change. Reason for choosing Ad Orbit Service from MagHub's sales and technical staff. Switched from [The Magazine Manager](https://www.capterra.com/p/77189/The-Magazine-Manager/) The level of customer service. Review Source Response from Aysling March 12, 2020 Thank you for your review of MagHub! We appreciate the thoroughness, and are glad you found the system easy to utilize with your business. Grace C. Founder/Professional Copywriter Writing and Editing Used the software for: 6-12 months ### "Great for small businesses and photographers" January 14, 2019 5.0 Easy to use for my client base, and we recommend it often to others. It is simple, has a beautiful interface and is straightforward. Pros I work for clients who use this software, and request that I use it also for their management system. I love it. It makes it really quick to see where we have sold and utilized ad space, and we can quickly rearrange advertisements without wasting time. It also allows me to see our vendors and see when a member of our team last reached out to them (this is useful for our rule which is to make contact with each one approximately every 30 days). The Notes feature is my favorite, as I often want to keep track of things as I am on the phone with a client. Cons Account activity can lag when a client is behind on a payment and has already made it, but otherwise, this is not too much of an issue. Most of the time, the notifications are up to date almost instantly. Review Source Response from Aysling January 15, 2019 Thank you for the thorough review. Often, the MagHub platform is utilized by many others outside of our direct clients, and it's great to hear those comments/feedback. SB Susie B. Production / Traffic Manager Publishing Used the software for: 2+ years ### "MagHub Proved It's Value" July 8, 2020 5.0 Having our own company software became difficult making upgrades, etc. MagHub was the best solutions for us. Pros After years of using software developed especially for my company's use, I was leery of changing to another software. MagHub proved to be user friendly and saved valuable time when sending out proofs, uploading files and invoicing. The added feature of being able to chat with a customer service rep, while working through issues has been very helpful. Cons Since my company has 2 sides — Publishing and a Marketing side, the software posed a challenge. For the publishing side, MagHub is great, but for the marketing side my old software seemed to work better for me. Frequent updates have made some areas better, but when using something new there is always a learning curve. Review Source Response from Aysling July 10, 2020 Thank you for your review of MagHub. Moving from a custom platform can sometimes be a struggle, but it is certainly one we've been successful with many times. I would recommend that for your Marketing side, that perhaps taking a look at our other product, Aysling, as it is built for Professional Services groups, such as PR and Advertising Agencies. SJ Stephen J. publisher Newspapers Used the software for: 2+ years ### "Superior CRM and booking/billing system" November 4, 2020 5.0 We have have had staff working remotely for over two years now. It is extreemly easy to enlist a new user and get them up to speed quickly Pros When we switched to Maghub, the prime reason was its easy integration with quickbooks saving us hours of double entry every month. After using it for several months , we found all of the available features easier to use than our previous cloud based softaware Cons The addition of new editons is a tedious chore. We are a weekly publication, and like to have about a year and a half of issues ready to book into. Review Source Response from Aysling November 5, 2020 Thank you for your review of MagHub; we're glad we were able to support your remote-workforce needs. Thank you for your feedback about the addition of new editions, we will be sure to share that with our Product Manager. PA Pam A. Dir, Data Operations Publishing Used the software for: 2+ years ### "Maghub - a great program at a great value" August 6, 2019 5.0 We moved from Microsoft Dynamics to MagHub in less than 30 days. At the end of 30 days the staff was able to enter orders and production had the reports they needed. We did not have to change any of our processes because Maghub was easily configurable to what we were used to doing. Pros Ease of customization and implementation. MagHub updates the product each month, fixing reported bugs and introducing new features. Cons At the time we converted, the reporting on digital revenue was slightly inadequate. With the regular MagHub updates the product now has multiple options available for revenue recognition and viewing. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Cost Review Source Response from Aysling September 5, 2019 Thank you for your review of MagHub! Our goal for any new user of MagHub switching from another platform, is to get them up and running as soon as possible! It takes both our team and your team's dedication implementation and you've shown your dedication! DC Donna C. Media Sales Rep Publishing Used the software for: 2+ years ### "MagHub Is More Than Contact Address Book" June 17, 2020 5.0 It keeps me very organized! Pros I love the feature where you can track the email status if client opened email or not; keep track of calls, use for prospecting, face to face appointments, keep notes, setup reminders, keep track of monthly revenue sold, do comparisons, track production status, and much more! Is very easy to use! I've used other software on previous jobs but this beats them hands down. Cons I would like to have an option to resend an email with added notes and attachments without sending a new email. As of now I have to write a new email and reference the email I sent previously. Review Source Response from Aysling June 18, 2020 Thank you for your review of MagHub. Our team also loves the direct email send feature, with the ability to track opens/clicks/unsubscribes. Plus the fact it auto-logs the activity and email is helpful. That is a great feature request regarding sending an already sent email, we'll be sure to add that to our Feature Request list for review. SH Shanee H. Sr Accountant Media Production Used the software for: 1-2 years ### "Good Product for CRM & Sales Order Entry" August 19, 2020 5.0 Overall I have had a pleasant experience with MagHub Pros I like how everything you need is in one place. Cons Sometimes the reporting in the system is very hard to access. Not all reports needed are already in the system. Building one from scratch can be cumbersome. Review Source Response from Aysling August 28, 2020 Thank you for your review of MagHub, we highly recommend checking out our Metabase integration, as it allows you to create the custom reports you want, much easier than trying to access Pivot Tables or SQL! Dawn F. Associate Publisher and Advertising Director Publishing Used the software for: 1-2 years ### "Associate Publisher" October 17, 2018 4.0 The more we learn, but more we make good use of MagHub. Our company should have involved the sales team more directly from the beginning of the process. Pros The potential for this CRM to be a one-stop shop for all our needs from sales to production. Cons The transition from our previous software programs to MagHub have been long and tedious. Review Source Response from Aysling October 23, 2018 Thank you for your review Dawn. We appreciate your persistence and understanding of the initial setup. Moving from one CRM to another is a tough task, and it's often the deciding factor when choosing a software. We appreciate the opportunity to work with your group, and migrate you successfully to MagHub. MK Mark K. Senior AE Newspapers Used the software for: 2+ years ### "Maghub" November 19, 2020 5.0 Pros Solid interface. Easy to use. Gets the job down for what we use it for. Cons I wish the app was improved with more features for access on the go. Review Source Response from Aysling November 23, 2020 Thank you for your review of MagHub, and the feedback you provided. I have shared your requests for improvements for the Mobile Application with our Product Director, and will be sure to review them. GS Greg S. Sales Mgr Airlines/Aviation Used the software for: 2+ years ### "Aviation" August 10, 2020 5.0 Good for follow up contacts and notes Pros Ease of use when using to contact existing clients Cons Can not add a contact email already in the system Review Source Response from Aysling August 18, 2020 Hi there, thank you for your review of the MagHub platform, we are glad that it is easy to use for your sales team. Regarding your comment, you can actually disable the setting to require each contact to Require Unique Email Address on Contacts. SC Stuart C. SVP Sales Publishing Used the software for: 2+ years ### "Should be better " January 14, 2021 2.0 It handles numerous aspects of the company but often does not seem to understand the process of publishers. Feedback is often requested but the response given does not address the issue or fix it. Pros The system does integrate numerous departments Cons There are numerous reports but they are not set up to provide key information easily. There are many unneeded steps in setting up orders and information is often not captured properly on communication with accounts. Review Source SB Shannon B. Director of Operations Publishing Used the software for: 2+ years ### "Incredible Customer Service" July 6, 2020 4.0 MagHub is by far the best Customer Service I have experienced. Pros MagHub helped us streamline many processes that were taking too much time. Cons One of the great things about MagHub is they are consistently developing their product and adding new features. The downfall is that sometimes a new feature doesn't have all the bells & whistles it needs to be functional for us. Review Source Response from Aysling July 9, 2020 Thank you for your review of MagHub! We always believe that our support model and team is what sets us apart from our competitors, and by reading reviews like yours, it certainly seems accurate. With our agile development process of monthly releases, we have had recent meetings and have ideas on how to improve it for our clients, such as yourself. Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Publishing and Subscriptions](https://www.capterra.com/publishing-and-subscriptions-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.