# Page 3 | Ad Orbit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Ad Orbit the right Sales Tracking solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/139955/MagHub/reviews --- Ad Orbit 4.6 (107) [View alternatives](https://www.capterra.com/p/139955/MagHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Ad Orbit ## Showing most helpful reviews Showing 51-75 of 107 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SJ Stephen J. publisher Newspapers Used the software for: 2+ years ### "Superior CRM and booking/billing system" November 4, 2020 5.0 We have have had staff working remotely for over two years now. It is extreemly easy to enlist a new user and get them up to speed quickly Pros When we switched to Maghub, the prime reason was its easy integration with quickbooks saving us hours of double entry every month. After using it for several months , we found all of the available features easier to use than our previous cloud based softaware Cons The addition of new editons is a tedious chore. We are a weekly publication, and like to have about a year and a half of issues ready to book into. Review Source Response from Aysling November 5, 2020 Thank you for your review of MagHub; we're glad we were able to support your remote-workforce needs. Thank you for your feedback about the addition of new editions, we will be sure to share that with our Product Manager. MM Mike M. Technical Operations Manager Publishing Used the software for: 2+ years ### "Maghub streamlined our production cycle" August 10, 2020 5.0 We probably gained almost a week to our production cycle each month because of the backlog we once had to get all the communication to production from sales. Maghub allows all the sales team to manage and provide instructions and materials themselves eliminating the bottleneck we once had with the flow of info between sales and production. Pros The ability to have a shared workspace for the sales and production team to communicate on a ticket by ticket basis. Cons The learning curve was kinda steep. All the tools are there but it just took us a while to get everyone up to speed. Review Source Response from Aysling August 19, 2020 Thank you for that great comment about reducing the bottleneck! We are glad that MagHub has helped your publishing business operate more efficiently, it's what we strive for. PA Pam A. Dir, Data Operations Publishing Used the software for: 2+ years ### "Maghub - a great program at a great value" August 6, 2019 5.0 We moved from Microsoft Dynamics to MagHub in less than 30 days. At the end of 30 days the staff was able to enter orders and production had the reports they needed. We did not have to change any of our processes because Maghub was easily configurable to what we were used to doing. Pros Ease of customization and implementation. MagHub updates the product each month, fixing reported bugs and introducing new features. Cons At the time we converted, the reporting on digital revenue was slightly inadequate. With the regular MagHub updates the product now has multiple options available for revenue recognition and viewing. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Cost Review Source Response from Aysling September 5, 2019 Thank you for your review of MagHub! Our goal for any new user of MagHub switching from another platform, is to get them up and running as soon as possible! It takes both our team and your team's dedication implementation and you've shown your dedication! RT Roberta T. Billing & Credit Manager Publishing Used the software for: 2+ years ### "User For Invoicing and Reporting" December 17, 2020 4.0 Pros As the primary user of invoicing and aged reporting, the options were very adaptable even through upgrades to the software. Cons A standard manual would be most helpful, and as software procedures change a user would benefit by receiving a new course of action inserts thereby having the most up to date procedure manual. Also extend weekday hours to include evening online support. Review Source Response from Aysling December 23, 2020 Thank you for your review of MagHub. You can actually download a .PDF of our Help Center to use as a manual (it's quite large; however, it's possible). Regarding Live Chat hours, we have shared your request with our support team. With our entire support team being located in the Eastern/Central timezones, we certainly see the opportunity to expand upon it. SV Sheri V. Administrative service manager Publishing Used the software for: 2+ years ### "Mag Hub review" March 25, 2021 5.0 Pros The transition was easy. It is easy to use. You can customize to fit your needs. Cons Some accounting features for billing and payments. I can not group all the on line issues in group allowing me to invoice all at once. I have to write off wire fees as a bad debit should be an option wire fees. Review Source Response from Aysling March 26, 2021 Thank you for your review of MagHub, we are glad to have your team on the MagHub platform. We have also shared the accounting comments with our Product Director. SF Susan F. Account Executive Media Production Used the software for: 2+ years ### "Maghub Helps me Manage my Accounts " November 15, 2022 5.0 Helps me keep my activities scheduled and timely. Pros I like that Maghub includes all aspects of account management - artwork, invoices, contracts, activities, type of business attributes and more. Cons Would prefer to be able to group accounts by location as well as type of business. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Changed companies so changed to their CRM. Review Source Response from Aysling November 17, 2022 Thanks for your feedback, Susan! We're glad your transition to MagHub has been smooth. I'll reach out to your account manager here to share some best practices on account grouping. AS Alyssa S. Account Executive Aviation & Aerospace Used the software for: 2+ years ### "A Positive CRM System" November 10, 2020 3.0 My overall experience with Maghub is positive. I do not mind navigating through the platform and think there are many helpful features for a successful sales process. Pros I like most about maghub how easy it is to navigate client accounts. Cons The formatting limits within insertion orders, templates. Review Source Response from Aysling November 12, 2020 Thank you for your review of MagHub, we are glad it is easy to navigate for you and your team. Thank you also for your feedback regarding our templates, we are constantly updating and adding new features to allow more flexibility. Be sure to follow our Release Webinars each month! ES Eileen S. Advertising Account Executive Marketing and Advertising Used the software for: 2+ years ### "Excellent Product " December 21, 2021 5.0 Ad proofing, signing contracts and billing have never been easier. Pros Mag Hub has all of the benefits of Magazine Manager, Sales Force, and FileMaker Pro in one easy to use software. Cons I don't really have criticisms with the software, but no one likes paperwork or data entry. Review Source Response from Aysling January 3, 2022 Eileen, thanks for your positive review! We're glad to hear that MagHub has made your life easier. GG Genay G. Accounting and Office Manager Publishing Used the software for: 2+ years ### "MagHub" January 24, 2020 4.0 While we have our struggles with how things are set up and running with the system, the team at MagHub is actively working to make changes and listen to feedback from our team on what's needed. Pros The potential for our entire team, from sales to production through to billing, can work in one system and have access to real-time information. Cons Not all aspects of the system are user friendly and ready to go for all of our team. Review Source Response from Aysling January 27, 2020 Hi there, Thank you for your review of MagHub. As you mentioned in the Pros section, MagHub has been built to integrate all departments into one system, preventing double-entry and additional software costs, while improving overall usability for the entire team. We appreciate your comment that our team has been actively making changes in the system for our client's needs, and we have more to go. We hope over the next few releases you see our user-experience increase; however, as always we're always a Live Chat, Feature Request, or Support Ticket away. JS Jonathan S. Project Systems Manager Publishing Used the software for: 2+ years ### "Pros and Cons of MagHub" October 18, 2018 4.0 Overall I like MagHub and a lot of our challenges with the system are due to our own internal struggles. Things like MagBuilder and Commissions are just not able to be adopted yet. Wish we could leverage the Ticket workflow system to be more refined in views for large clients. Works great for a smaller client but having that ability to ramp up for a large multi tier corporation is lacking making wishful elements unusable. Pros I like how MagHub has been designed to be a beginning to end software solution for B2B companies. It allows you to integrate all divisions of your company into one solution vs. many. Cons Sometimes the permissions and amount of options is too much and not as refined as it should be. Don't offer something that can only perform at 50% or less. If it can't work at that level it isn't refined enough to be offered to a business. Those elements should be taken out of the mix to avoid confusion. Review Source Response from Aysling October 24, 2018 Thank you for your review Jonathan. We strive in being the one tool any publisher needs, and thus results in a lot of extra tools. Our push for 2018/2019 is to refine these tools across the board. First up, Orders! BW BRAD W. VP, Membership & Events Non-Profit Organization Management Used the software for: 2+ years ### "Transparency" June 23, 2020 4.0 Refreshing. Pros The MagHub team delivers on promise or they don't make the promise. Its rare to have a software vendor which clearly communicates its capability, the cost tied to such functions and features, then delivers on it without fail. And their customer support is available and responsive. Cons I would like to explore an integration with MapYourShow's expo module as I understand there have been previous work around such an integration. Review Source Response from Aysling June 24, 2020 Thank you for your kind words and thorough review of MagHub. With our agile development cycle, we strive to keep our product on the right track, for our clients. We have certainly discussed a MYS integration in the past, and we have a strong relationship with that group. I have passed this request along to our Product Director. JG Jamie G. Office Manager Marketing and Advertising Used the software for: 2+ years ### "Great Program!" June 19, 2020 5.0 Pros Customize able to our company, integrated with our business model and other software easily, user friendly Cons It’s a little quirky, but once you get to know the program, the quirks become very familiar Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Ad Orbit Sales force was deceiving with the cost of our build, not upfront about what the expense or the length of time it would take Review Source Response from Aysling June 23, 2020 Thank you for your review of MagHub! We appreciate you sticking through and learning the 'quirks' of MagHub. Connecting departments is what MagHub is all about, and that often means integrating various software titles. Fortunately, our in-house development team is always up for the challenge! ES Ellen S. Director Integrated Business Solutions Publishing Used the software for: 1-2 years ### "MagHub Usr Review " November 11, 2020 4.0 Over-all my experience is quite good. Pros Intuitive and easy to use, Well organized and structured. Good Customer Service Cons Some functions don't translate throughout For example changing contact status does not carry through to the Production Report which means manual adjustment each time. Marketing tools need work. If i write a bulk email but someone else send, i do not get full metrics or it does not list as an activity on each email address. Drip emails seem to report on the firs one only. Metrics are lacking a bit Review Source Response from Aysling November 12, 2020 Thank you for your review of the MagHub platform, we are glad that you found it to be organized and structured. We will actually reach out and assist with the marketing/drip campaign functionality, which should help. Sandra G. Owner/Co-Founder/ Sales/ Business Development Used the software for: 6-12 months ### "Maghub is a great tool for us. We are still not using it to its full capacity. It has been our fault" March 16, 2018 4.0 It's a great Contact Management Tool. Our sales team loves it. WE do all of our tracking and sales functions. Our next step is layout and accounting. Pros The CRM is a great sales tool for us. We are looking forward to implementing the rest of the tools. The online HELP is so great and easy to use. Cons It's not intuitive. You have to figure out what Maghub's terminology for things is. There are too many choices. I prefer software that says "Click this for.." or instructions that are clearly defined. Review Source Response from Aysling July 11, 2018 Good afternoon Sandra, Thank you for your review of MagHub. We are glad that MagHub is a hit among your sales team! Regarding terminology, we are consistently working to make the system easier to use and understand for clients like yourself. MagHub Marketing Team KZ Kimberly Z. Operations Manager Media Production Used the software for: 2+ years ### "excellent customer support" June 18, 2020 4.0 Pros \[SENSITIVE CONTENT HIDDEN\] & his team made the transition and training as seamless as possible. The customer support team has continued to be responsive & helpful. Cons It'd be nice to have more filters/options when executing searches or running reports. Review Source Response from Aysling June 23, 2020 Thank you for your review of MagHub. We strive to offer the best support of any software company in the industry. With our latest monthly updates, we would recommend that you try out our DataWarehouse and Metabase integration, as it'll allow you to create endless customizable reports, based on your needs (without the need of a computer engineering degree to build them). JC Jenny C. Graphic Designer Hospitality Used the software for: 1-2 years ### "designer perspective." December 13, 2020 5.0 I love it! Very organized and keeps it all structured. Thank you! Pros how I can make reports and save them. The shortcut link for them really saves me time. how everything is right there. Cons I wish the entire line of the report would be colored... not just the section of the status. I tend to look left to right visually and when I look at company name I would like to see the color of the status over there as well.... not just having to glance over and see what the color may be. Review Source Response from Aysling December 17, 2020 Thank you for your review of MagHub, we also use the Save Reports and can attest, it saves us a lot of time and clicks as well! We also submitted a Feature Request for your comment about the coloring of reports. TG Tom G. Business Development Hospital & Health Care Used the software for: 2+ years ### "MH review" July 6, 2020 4.0 Overall very positive. Pros Unified repository for documents and email. Ease of access to account information Updates easily App is functional Cons A bit too literal. If a client is REDSPOT and I type RED or RED SPOT, it will not find my client. Switched from [karmaCRM](https://www.capterra.com/p/45248/karmaCRM/) Senior management decision Review Source Response from Aysling July 9, 2020 Thank you for your review of MagHub. Our search capabilities are consistently being updated. With the addition to adding Menu items, and allowing users to filter by certain components in MagHub, we are making progress. However, we are aware that there is still work to be done. We appreciate the feedback. JH Jennifer H. General Manager Marketing and Advertising Used the software for: 6-12 months ### "Jen's Review" May 4, 2022 5.0 Forecasting Management kanban is great! Pros The ease of use, especially with Projects, reporting and zone management. Cons I would love to see an integration between zones in MagBuilder. If I place an ad in one zone on a particular page, I'd like to be able to just click a button and have it populate in the other zones on that same page automatically. Review Source MB Michael B. Director of Digital Sales Development Publishing Used the software for: Less than 6 months ### "Awesome Platform for Publishers" February 13, 2024 5.0 Pros Ease of use. After many years of using clunky CRMs, having something that gets the info you need quickly and without a huge lift is extremely helpful. Cons Nothing major at the moment, but extracting data into an Excel document takes a little longer, but there are easy workarounds. Review Source Response from Aysling July 31, 2024 Thanks for your review, Michael! Really appreciate your support. As you continue to use the platform, please let us know how we can improve to continue to support your needs.  AT Amanda T. Account Executive Broadcast Media Used the software for: Less than 6 months ### "Love Ad Orbit" April 30, 2024 5.0 I have really enjoyed using Ad Orbit, the ease of use and organization is phenomenal Pros I like the easy functionality and how organized it is Cons I hate how it emails customers, I wish it had an option to choose if my email is sent or not Review Source Response from Aysling May 20, 2024 Hi Amanda, thanks for the review! Someone from our team will reach out to help you with sending emails.  We appreciate you! JR Jill R. accountant Publishing Used the software for: 2+ years ### " Maghub is the product to use!" June 18, 2020 5.0 I feel Maghub is a great value and easy to use. Technical help is great too. Just overall a great product. Pros Easy to use and Maghub willingness to add features you request. Cons Some reports for accounting side of Maghub couldn't pull in info from multiple sources. Reason for choosing Ad Orbit Easy to use and the customer support was great. Review Source Response from Aysling June 22, 2020 Thank you for your review of MagHub. Accounting is just one of the many departments who find value in using an ERP like ours. Data & Reporting will always remain on our roadmap, with new integrations such as Metabase and our new dashboard, we're consistently adding new ways to present data to our clients, the way they need to see it. LB Lori B. senior editor Media Production Used the software for: 2+ years ### "Good functionality" June 23, 2020 4.0 They asked for suggestions from us and they made several changes based on these suggests. Support seems to be open-minded to new ideas and are willing to work with their customers to produce a quality product. Pros I only used the mapping portion regularly for magazine production and periodically will look up companies and contacts in the database. I like the mapping because all the ads to place automatically show up in the system so you can't forget to place an ad. I also like that two people can have the map open simultaneously. The color coding is also helpful, and you can move pages by clicking and dragging. Adding spreads is also easy. Cons Adding editorial to the map is tricky. I thought it would save my additions/changes--sometimes it would and other times it would not. The ability for the production person to add notes to the map would be a nice feature to add. Review Source Response from Aysling June 24, 2020 Thank you for your thorough review of MagHub. We're glad that you've enjoyed using MagBuilder our flatplanning tool. Great feedback about additional items you'd find helpful. I have passed them along to our Product Director. PE Patricia E. Owner Online Media Used the software for: 2+ years ### "Great software and customer service" July 6, 2020 5.0 Great! Pros They really listen to their users and the software is very user friendly. Cons As with any software you buy of the "shelve", it is not custom and you have to understand that. Review Source Response from Aysling July 7, 2020 Thank you for reviewing MagHub! We thoroughly believe that the support that we offer far surpasses any other Media Publishing ERP. We strive to make our platform universally easy to adopt, yet adaptable for each publisher's business. JP Jeffry P. Production Manager Publishing Used the software for: 1-2 years ### "MagHub Review" November 19, 2020 4.0 Good overall Pros Browser based, fairly intuitive to use, admin from my team members is good Cons Final check mark icon in Reports could be a different color so at a quick glance, you would be able to see Final entries in your reports Review Source Response from Aysling November 23, 2020 Hello there, thank you for your review of MagHub. We are glad you have found MagHub to be intuitive; also, thank you for your feedback about the coloring, I have shared this directly with our Product Director to get this resolved in an appropriate manner. JD Jasmyne D. Data Specialist Publishing Used the software for: 6-12 months ### "We all love MagHub!" April 5, 2019 5.0 Our overall experience is we love it! The fact that it is designed specifically for magazines really helped us with work flows. Thank you MagHub! Pros We love the automated reminders for the clients and the staff. Our communications are more precise cause we can send messages about clients directly to a user from the client file. The automated installment invoices helped us greatly with our cash flow as human interaction is not required on payment plans anymore. Cons The templates of our documents is limited and not very flexible. The system is American and we are Canadians. Some of Canadian requirements are not met like language settings (we have clients that need their documents in French) and provincial & federal taxes boxes. Review Source Response from Aysling April 8, 2019 Hi there Jasmyne, Thank you for your thorough review of MagHub! We're glad your entire team is enjoying MagHub! With feedback from clients like you, we can continue to add improvements to our system to better suit your needs! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.