--- title: "VBO Tickets Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VBO Tickets Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/139984/VBO-Tickets/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # VBO Tickets Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VBO Tickets ## What is VBO Tickets? VBO Tickets protected, proven, and powerful all-in-one white-label ticketing platform with integrated customer relationship management (CRM) and point of sale (POS) allows organizations to manage events, any ticketing type, and patrons in the box office and online. Our SaaS platform powers website sales through a securely embedded white label plug-in. Creating and managing events, tickets, donations, memberships, 5+ different subscription types, registrations, merchandise, food and beverage, discounts, and custom reports couldn't be easier. Plus, it's all tied together and accessible via a built-in CRM and supporting POS that can power iOS, Android, and Windows hardware and scanners. It is a deep, feature rich platform backed by friendly experts. ## What is VBO Tickets used for? [Event Management](https://www.capterra.com/event-management-software/)[Ticketing](https://www.capterra.com/ticketing-software/) Overall rating Based on 84 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VBO Tickets?[Manage this product listing](https://www.g2.com/products/vbo-tickets/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VBO Tickets 4.8 (84) VS. [### Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,838)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (84) Ease Of Use 4.6 (5,832) Value For Money 4.7 (81) Value For Money 4.5 (3,606) Customer Service 4.8 (83) Customer Service 4.3 (3,335) ## VBO Tickets alternatives [Whova](https://www.capterra.com/p/149712/Whova/) [4.8 (2,498)](https://www.capterra.com/p/149712/Whova/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149712/Whova/) Highest Rated [EventCreate](https://www.capterra.com/p/147664/EventCreate/) [4.9 (789)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147664/EventCreate/) [AllEvents](https://www.capterra.com/p/172251/Allevents/) [4.6 (172)](https://www.capterra.com/p/172251/Allevents/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172251/Allevents/) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/) [View all alternatives](https://www.capterra.com/p/139984/VBO-Tickets/alternatives/) ## FAQs about VBO Tickets Overview ### What problems does VBO Tickets solve? VBO Tickets solves manual, disconnected ticket sales and registration workflows by centralizing online and box-office sales, reserved and general seating, subscriptions, memberships, donations, merchandise, and event check-in. The platform gives staff real-time sales and patron data, pricing control, and customer communications. Colleges, theaters, festivals, nonprofits, and venue operators benefit most. Answer based on 44 reviews Overview ### Which roles and teams benefit most from VBO Tickets? VBO Tickets is most used by box office managers, executive and artistic directors, and patron-services teams that manage event ticket sales, seating, admissions, and attendee support. Marketing and operations staff use it to promote events and coordinate venue logistics, while owners, administrators, and treasurers track performance, customer records, and revenue reporting. Answer based on 61 reviews Overview ### What company size and specific industries is VBO Tickets built for? VBO Tickets is designed for organizations in the performing arts and theatre sector, as well as colleges and universities, museums, comedy and improv venues, concerts and festivals, sporting events, and attractions and tours. It is suited to businesses and institutions that manage ticketing for live events and visitor experiences. Features and Usability ### What are the key features of VBO Tickets? VBO Tickets includes core online ticketing, event registration, reserved seating, season tickets, and point-of-sale tools. Reviewers frequently cite its embedded ticketing pages, customizable event setup, customer data management, mobile check-in and barcode scanning, plus sales reporting for tracking purchases, attendance, and patron activity. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does VBO Tickets integrate with? VBO Tickets integrates with 10 third-party tools, including payment platforms Stripe, PayPal, Apple Pay, Google Pay, Clover, and 360 Payments. It also connects with Mailchimp and Constant Contact for email marketing, QuickBooks Online for accounting, and Zapier for linking workflows with other supported applications. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does VBO Tickets offer? VBO Tickets provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, and self-paced reference materials for teams learning the product and reviewing features. Answer based on 9 reviews Getting Started and Support ### What customer support options does VBO Tickets offer, and how do users rate the experience? VBO Tickets offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe the support team as responsive, patient, helpful, and willing to troubleshoot or build custom solutions. Some users want faster response times or quicker follow-through on requested fixes, reports, and feature updates. Answer based on 38 reviews User interface ### Is VBO Tickets easy to use for staff and ticket buyers? VBO Tickets provides a generally clear interface for ticket buyers and staff, with easy online purchasing, event setup, and check-in tools. Nonprofit arts organizations and theater teams often find daily sales tasks simple after brief training. Its extensive settings can feel cluttered or unintuitive initially, especially in the administrative backend. Answer based on 23 reviews ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of event management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) VBO Tickets supports all three of the features reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better participant experience. Registration Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 5.0 (3) 166.67% of 3 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payment Processing 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Ticket Reservations 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events VBO Tickets 61 features ### All Features - Access Control: Regulate who can view information within the system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Virtual Events: Designed for events that occur online - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Event: Utilize the same app for multiple events - Multi-Language: Manage and support multiple languages - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Wait List Management: Record, update and manage waiting lists - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Features 4.5 (84) 4.5 Based on 84 reviews ## Pricing Value for money 4.7 (81) Custom Pricing Flexible, quote-based pricing It includes: - Ticketing - Box Office Software - Point of Sale - Subscriptions - Reports - CRM - Ticket Scanners Value for money 4.7 (81) 4.7 Based on 81 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ Clover](https://www.capterra.com/p/226864/Clover/) ## Support, customer service and training options Customer Service 4.8 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (83) 4.8 Based on 83 reviews ## User reviews Overall rating 4.8 Based on 84 reviews Filter by rating 5(65) 4(18) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JB Julia B. Finance and Administration Manager Arts and Crafts ### "Reliable, intuitive, & super support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2025 The team at VBO has been patient, attentive, and helpful - not only through our original onboarding, but has continued to be an invaluable resource. They consistently go above and beyond to answer questions, troubleshoot issues, and help us find solutions. Most importantly, they treat us like partners and we always feel like we're on the same team, working toward the same goals. Pros From the beginning, VBO Tickets has been an exceptional fit for our mid-sized nonprofit arts organization. VBO Tickets allows us to manage everything in one system - from classes, camps, and workshops, ticketed and general admission performances, art sales, and donor management/tracking. VBO Tickets is an affordable solution for our complex offerings and the website is intuitive for both our patrons and staff to use. Cons Our only complaints are that VBO cannot currently calculate and add sales tax to orders, and it doesn't allow payment method-specific fees (we'd like to apply a percentage-based credit card fee without passing it on to all customers). We've already discussed these requests with the team at VBO and always find them open to feedback and suggestions. Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) We were extremely frustrated with the lack of support with AudienceView. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kanishk R. Administrator Computer & Network Security ### "Effective Automatic scheduling with great mobile interface" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 August 18, 2024 Great product with exceptional outcomes. Pros Efrective automatic scheduling saves lot of time and effort with a very user friendly interface Cons Lag in output at times which result in restarting the app all over again Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Eric D. Executive Director Performing Arts ### ""The Most Powerful, Customizable Ticketing Platform" doesn't begin to cover it..." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2024 We looked at moving to VBO several years ago but held back due to some features that we felt were missing. In the two years we were with another platform, almost every feature we said was missing had been implemented. VBO seems to truly care about their client's experience, hardships, and feedback regarding the platform. The support team and sales teams are transparent about capabilities and timelines for resolution of the minor issues that we've come accross. The platform has exceeded all expectations. Are there some minor "hmm... that's confusing" moments? Yes... but they listen to your thoughts and rapidly implement fixes. If you're looking at VBO, I promise you they are worth giving more thought than I did the first time around. Pros The sales, support, and development teams have been extremely transparent, understanding of pain points, and quick to implement fixes. They value client feedback and are willing to put in the work to make the product work how you'd expect it to. The product ticks almost every box. The features you and your patrons rely on and expect are all there. We've had great feedback regarding the ease of use from patrons. Cons The only cons I have are back-end/administrative side only. There are some extremely minor UI issues like text and formatting, help tips that aren't always helpful, and support documents that could use some re-doing (they currently rely heavily on video vs. text). The event builder experience takes some trial and error to find the right settings, but only because the platform is extremely customizable. It seems like options and settings aren't always where you expect them to be, likely because they've been added over time. There isn't a true "mobile-friendly" view of the back-end admin interface, and branding capabilities are limited (not as "white-label" as advertised). There is also no option for administrative users to sign in with organization SSO, despite being advertised as a feature in multiple places, and the SSO integration for end users has some limitations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Katelyn W. Box Office Manager Events Services ### "VBO Tickets and St. Norbert College" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2024 VBO Tickets is the Swiss army knife of ticketing platforms. Its exceptional versatility perfectly aligns with our diverse needs across campus and within our community, making it an indispensable asset for St. Norbert College. It's clear they focus on being a customer-first company over a product-first company. Pros As the Box Office Manager for St. Norbert College in Wisconsin, I can attest to the indispensable role that VBO Tickets plays in our operations. Over the past 8 years, it has proven to be an invaluable tool for managing ticketing and registration events, both on our campus and within the broader community. We rely on VBO Tickets for a diverse range of events, spanning from alumni gatherings and athletic competitions to visual and performing arts events, camps, and student activities. Its robust features, such as registrations, season tickets, and event ticketing, enable us to maintain a centralized box office while granting departmental access across campus as needed. This has greatly enhanced transparency and communication among our internal stakeholders, leading to newfound efficiencies that have revolutionized our operations. In addition to serving our college community, we leverage our campus resources to offer rental opportunities to non-profit and for-profit organizations in the community. We utilize VBO Tickets to extend the same level of transparency and service to approximately 70 rental events each year, alongside our college-affiliated functions. Our renters particularly appreciate the Event Manager Portal, which grants them access to sales and customer data for their events whenever they need it. Cons I've worked with multiple ticketing softwares so it's pretty easy for me to pick up a new one. We also use almost every feature in the system. With the number of features available, I could see how smaller organizations could be overwhelmed by the size of the platform. Switched from [Wintix / Webtix](https://www.capterra.com/p/16502/Wintix-Webtix/) We wanted to switch from an on-site hosting platform to something that's cloud-based Reasons for choosing VBO Tickets It had more features that fit our needs and offered competitive pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Meagan M. Patron Experience Manager Fine Art ### "Best Decision We've Made!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2024 Our switch to VBO tickets from another similar platform has been one of the best decisions we've made for our business. We've saved money by streamlining fees and reporting, and are capturing more audience data than ever! Pros The ease of use for both administrators and ticket buyers is very helpful, and they have a very robust reporting system. Cons The data import on the front end was a little difficult but very necessary. Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) AudienceView was difficult to use and had poor customer service. Reasons for choosing VBO Tickets Customer service was excellent and price was affordable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. President Events Services ### "Don't hesitate to check out VBO Tickets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2023 My ticketing provider decided to close down a few years ago so I was forced into finding a replacement. VBO Tickets has surpassed my expectations. My situation is somewhat complicated working with multiple promoters, venues and events so I frequently reach out to Support. They reply in a timely fashion and are always happy to help. Pros Very wide and deep software solution. We sell tickets for multiple promoters who use multiple venues. VBO Tickets handles this scenario elegantly. Cons With software that is SO deep and wide, and given that my situation is one that I use almost all the features, I occasionally come across bugs. Having said that, VBO is always extremely quick to correct them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Steve G. Director of Music Engagement, Events, and Marketing Music ### "Amazing Service for Smaller Organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2023 VBO has been a game-changer for us. We are a small school with a small staff, and finding a box office platform that allows for all of the features typically reserved for larger-scale operations has made it possible for us to bring all of that functionality and flexibility to our patrons. It was no easy task finding a vendor that scaled to our relatively small size, and we were so happy to find that VBO did just that. Our processes have been streamlined and simplified tremendously, and we've been able to turn our attention even more toward our guests. Thanks to everyone at VBO for making this all possible for us! Pros All the features of a large-scale events organization are available to smaller institutions with smaller budgets. Cons Not really a con, per se, but there are a TON of features, which necessitates a lot of back end settings. Takes a while to wrap your head around, but once you get it, the system basically runs itself! Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Crystal B. Ticket Services Specialist Performing Arts ### "So happy with VBO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2022 We are absolutely enjoying VBO. This is my 3rd software since becoming a Ticket Office manager, and this is by far the best software I've had the pleasure of using. We have noticed huge improvements in speed of transactions, our customers and our staff are both enjoying the ease of use. A majority of my staff has transitioned from our former software, into VBO and they all have repeatedly said that they LOVE VBO and how quick it was to learn. There are new discoveries of positive feedback every day.The customer Service I have been provided by onboarding and support has been more than I had ever dreamed! Questions are taken care of so quickly and Im able to move on with the task at hand. The custom reports feature has allowed me to complete reconcile several deposits in a matter of minutes, this was formerly a several hour chore.I have made small suggestions in our 2 months with VBO and a few have already been implemented. The development team is wonderful!Our Go live date was something I really didnt think was achievable- they made it happen in less than 8 business days, with no worries! This was counting myself doing necessary training, and also training staff on how to sell tickets.I am absolutely amazed by how wonderful VBO has been with every aspect of my needs. They certainly know how to treat their customers with respect and care. Pros The ease of use, my student staff learned how to use this software in under a week. Cons I cant say anything negative about VBO. I have been using it for just over 2 months and I am absolutely impressed with the software. Switched from [AudienceView Unlimited](https://www.capterra.com/p/84798/AudienceView/) Customer support was lacking. Reasons for choosing VBO Tickets Interactive and ease of use from the demo. All the features we needed without paying extra. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Alexis O. Sales & Events Coordinator Performing Arts ### "Great company and a great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2022 The staff is incredibly friendly and really cares about their customers. Pros CRM Software, Reporting, Coupon Codes (all features we didn't have access to with our previous software) Cons Some minor nuances (having to hit the print button twice to print tickets, etc.) but most everything that I want improved is at least considered when I mention it. Alternatives considered [Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/) Reasons for choosing VBO Tickets Friendlier staff Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB William B. Box Office Manager Performing Arts ### "All-in-One Package for your Ticketing Needs!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 24, 2019 Pros Great integration with mobile and tablet devices and a great feature set that doesn't leave anything out, including selling merchandise and memberships. Cons Even with personalized pricing, they couldn't beat our current ticketing CRM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/139984/VBO-Tickets/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs VBO Tickets](https://www.capterra.com/compare/114949-139984/Eventbrite-vs-VBO-Tickets)