MeisterTask

Overall: It's an easy-to-use tool for your entire team. The horizontal layout makes it easy to click and drag projects/tasks from one development stage to another (one board to another), trigger email alerts, and create checklists. That makes task organization easy for a team. We have around a dozen staff using MeisterTask, and they all love it.

Pros: It's an incredible value for the features. We only need to pay monthly for our administrator account, and all our staff users are free. They don't get to create projects or add/change actions, but their day-to-day use of MeisterTask is free (e.g., creating and completing tasks/tickets, moving tasks around, adding checklists, etc.). I also love the integrations with other services like Zapier, which we use to allow creation of tasks via sending emails, and the MeisterTask plugin for Gmail, which lets you create tasks directly from your Inbox. This adds tons of value for our staff, who again are free users.

Cons: I personally don't like task management that is laid out horizontally on boards (e.g., Trello). The board layout lacks a visual hierarchy that I prefer and see in other free/cheap task management products like ClickUp. Also, while you can upload and attach files to each task, you can't immediately download from the task. You have to wait while MeisterTask fetches them from wherever they are stored in the cloud. There's a short delay, and you need to refresh your browser page to see the notification that contains your download link. That's a slight annoyance.

Reasons for Switching to MeisterTask: Pricing. We saved hundreds of dollars annually by leaving Zoho Projects.

Overall: Started with this software a few years ago and really need to spend some time looking for other software. Run accounting firm and use this software to manage the monthly entry for all clients. As all my workers are remote, I need something dependable to assign tasks and manage timekeeping for each client. Unfortunately Meistertask fails hard on dependability. The backgrounds are pretty and the aesthetic is the best thing about this software. The worst is that every other month I have issues pulling time tracking or some kind of glitch happening. For the last 2 weeks i've been unable to bill clients or access accurate reports for the time period I am trying to bill even though the hours show perfectly fine in the software, what is being downloaded is last month's time tracking which is not the search parameter I put in. Every time I contact Meister it takes a while for them to get back to me and has taken upwards of a week to fix issues with no explanation for why they keep happening. Currently I pay $70+ per month for what? I don't really care that the tasking software is pretty if the software in general stops working and I have to keep asking to fix. This is the 2nd time I've had an issue with the software in the last 3 months either not properly displaying time or not properly downloading. Don't use this if you need accurate and timely time keeping!!!!

Pros: -Can track time by task -Can assign multiple team members -Team members can view time -Can set up multiple projects or clients -Can get notifications when tasks completed

Cons: -Would be great if all workers couldn't view everyone's time -Need feature to pull time for a date range -Time Tracking glitches every other month -Customer service takes forever to fix issues

Alternatives Considered: Asana and Basecamp

Reasons for Choosing MeisterTask: Seemed like it had more functionality for what I needed. Boy was I wrong.