# Page 3 | Gorilla Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Gorilla Expense the right Expense Report solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140010/Gorilla-Expense/reviews

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Gorilla Expense

4.7 (176)

[View alternatives](https://www.capterra.com/p/140010/Gorilla-Expense/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Gorilla Expense

## Showing most helpful reviews

Showing 51-75 of 176 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KG

Kim G.  
scale house op  
Farming  
Used the software for: 2+ years

### "great lay out n easy set up "

September 28, 2020

1.0

great experience

Pros

its very easy to use great lay out . Easy to figure in expenses

Cons

I've not used it enough to not know but when I figure it out I will let u know

Review Source

Response from Gorilla Expense

October 13, 2020

Hi Kim, You seem to have given 1 star, but your review seems to be a positive one. Could you please update the rating to correspond with your positive feedback? Thanks

FF

Freddie F.  
Vice President  
Architecture & Planning  
Used the software for: 2+ years

### "Only Use as an Approver"

September 22, 2021

3.0

It makes for easy approval of executive travel expenses.

Pros

It's intuitive and easy to use. Didn't require a lot of training for my use.

Cons

I haven't used in in so long that I can't recall.

Review Source

MR

Marianne R.  
Senior Auditor  
Insurance  
Used the software for: 2+ years

### "Expense reporting make easy"

September 25, 2020

5.0

The product has worked great for me.

Pros

The ease of the software is the most important to me. Gorilla Expense is very easy to use, very easy to fix and very easy to delete.

Cons

The thing that I like the least is there are too many items to enter per expense

Review Source

KS

Keri S.  
Physical Therapist  
Education Management  
Used the software for: 2+ years

### "Ease with expenses"

September 25, 2020

5.0

I found this expense recording much easier to utilize than our prior method once I became familiar with it.

Pros

I enjoyed having a detailed description of each expense report that I had recorded.

Cons

When I was first starting to utilize it I had to learn by trial and error.

Review Source

OO

Ozlem O.  
School psychologist  
Primary/Secondary Education  
Used the software for: 2+ years

### "Reimbursement Software "

September 21, 2021

5.0

Pros

Being able to upload receipts and that it saves previous information.

Cons

There are multiple steps that become confusing to submit information for reimbursement.

Review Source

VR

Verified Reviewer  
Human Resources Assistant  
Construction  
Used the software for: Less than 6 months

### "Gorilla Expense"

October 11, 2018

4.0

Pros

Every credit card transaction shows up in Gorilla so no more missed charges.

Cons

The initial set up is a bit confusing but after that it gets easier.

Review Source

CR

Courtney R.  
Speech language pathologist  
Education Management  
Used the software for: 2+ years

### "Great and Easy To Use"

September 21, 2021

5.0

Pros

It is so easy to use! I uploaded my receipts, put in a description, and get reimbursed quickly.

Cons

There’s nothing I like the least about this!

Review Source

PP

Par P.  
VP Sales  
Building Materials  
Used the software for: 2+ years

### "Easy expense reports"

September 25, 2020

5.0

It’s been great not to have to keep up with receipts during the month. I just take pictures of them at the time.

Pros

It’s easy to use and takes very little of my time to keep up with day to day expenses

Cons

There isn’t anything I don’t like about it

Review Source

MH

Millie H.  
Lead Flight Attendant  
Airlines/Aviation  
Used the software for: 2+ years

### "Easy tracking my expenses "

September 25, 2020

4.0

Pros

Easy views are helpful especially for not tech co worker. Very easy to get started and customer service is great fast response.

Cons

sometimes pictures turn so blur and difficult to upload. (Those are just crutch but happened after apple updates)

Review Source

AP

Amruta P.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 2+ years

### "End user review"

September 22, 2021

5.0

Pros

Ease of use Status of reimbursement Mobile scanning facility

Cons

Generating final expense report has to be done on website.

Review Source

Michelle A.  
Speech Pathologist  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Gorilla is Great"

September 25, 2020

5.0

Pros

Gorilla Expense is super easy and straightforward to use. The system makes it quick and effortless for me to request and receive a reimbursement from my company.

Cons

Gorilla Expense is overall easy to use; however, the option to create and expense report could be larger or better identified in my opinion.

Review Source

VR

Verified Reviewer  
Speech-Language Pathologist  
Education Management  
Used the software for: 1-2 years

### "Gorilla Expense Review"

September 21, 2021

5.0

Pros

Once you figure out how to use it, it becomes very easy. I like being able to view your receipt prior to submitting the expense report.

Cons

I don't like having to click so many buttons.

Review Source

VR

Verified Reviewer  
General Manager  
Building Materials  
Used the software for: 1-2 years

### "Helps with monthly expenses reports"

September 27, 2020

4.0

Pros

I like how all the receipts are able to go to one place and allows for a easy end of month expense reports

Cons

I would like to be able to take a picture in my gorilla and send it to another user as I use my bosses credit card and often I have the receipt when it needs to be in their expense reports

Review Source

JL

Jennifer L.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "not very intuitive"

September 21, 2021

3.0

Pros

If I had to come up with something - it shows what reimbursements are pending and wich are completed.

Cons

Not very intuitive. You have to create a test or fake expense in order to see what your remaining balance is. It seems like some steps are repeated just to get to the next actual step. It could be more organized and user friendly.

Review Source

pE

patrick E.  
director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Efficient, helpful and easy to use"

September 21, 2021

5.0

It is great. We all love it.

Pros

I enjoyed the ease of use, especially for reimbursements

Cons

The ability to add pictures directly is easier that add to the system then adding to expense reports

Review Source

RB

Rosyline B.  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Gorilla Feedback"

September 25, 2020

4.0

OK, not perfect

Pros

I like some aspects of Gorilla. When it works, it works well. Some days it signs you out and is very slow.

Cons

I wish I could copy splits. It does run slow at times.

Review Source

CB

Carlo B.  
Academic Advisor  
Education Management  
Used the software for: 1-2 years

### "Carlo's Review"

September 21, 2021

5.0

Love the efficiency and ease of use!

Pros

Very User-Friendly!! I like being able to create receipts, and upload them later to my reports.

Cons

The only minor issue I have is that when I'm submitting my monthly mileage, it doesn't default to "round-trip total miles".

Review Source

BF

Britta F.  
Slp  
Medical Practice  
Used the software for: 6-12 months

### "Love Gorilla "

September 25, 2020

5.0

Pros

User friendly and it’s never glitchy. I’ve never had a problem using it.

Cons

I can’t think of anything. Overall it’s a good product.

Review Source

JB

Jeffrey B.  
Relationship Manager  
Financial Services  
Used the software for: 2+ years

### "Product Review"

September 25, 2020

5.0

Great product

Pros

The ease of creating and uploading receipts

Cons

Not being able to copy and paste or create a new expense report from a prior version as a template

Review Source

BL

Benjamin L.  
District Manager  
Retail  
Used the software for: 2+ years

### "Easy"

September 26, 2020

5.0

It has made my expense reports quicker to submit.

Pros

Easy to use the ap. It is really nice and simple. Its design is great.

Cons

Sometimes it will go off. Its as if it gets stuck.

Review Source

TY

Tim Y.  
Sales Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Easy and fast!"

October 5, 2020

5.0

Pros

I like the simplicity of the interface for inputting expenses for my expense reports.

Cons

I have no complaints. The updates to the software has made it even better.

Review Source

JP

Joe P.  
Business Systems Manager  
Construction  
Used the software for: 2+ years

### "Solid tool that gets the job done"

September 25, 2020

3.0

Pros

Straight forward process, iOS app works nice

Cons

The scanning feature doesnt work that well I ended up just always manually adding receipts

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Gorilla Expense

Cost

Review Source

Response from Gorilla Expense

September 29, 2020

Over last year or so, the scanning function has improved quite a bit. If any receipt does not scan please email us at support@gorillaexpense.com and we will make sure we update our algorithms to scan it next time.

AR

Allison R.  
Speech Language Pathologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great reimbursement tool"

September 21, 2021

5.0

I have had a positive experience with Gorilla Expense.

Pros

This software is so easy to use and attach receipts for reimbursement. It streamlines the process between submitting expense reports and having the company pay them. I love this software.

Cons

I wish there was a way to see my remaining balance for several reimbursement accounts I have. It's sometimes tedious finding the exact amount I can reimburse.

Review Source

BH

Brenda H.  
ACCOUNTS PAYABLE  
Wholesale  
Used the software for: 2+ years

### "Very efficient"

September 22, 2021

4.0

Satisfied but wish it was cheaper. American Express doesn't charge for theirs but doesn't automatically keep the receipts for years.

Pros

Easy to use and the reps had no problems with it. Keeps the receipts for 5 years I believe.

Cons

The glitches. There were several glitches and unable to proceed.

Review Source

MP

Matt P.  
Construction Services Manager  
Mining & Metals  
Used the software for: 1-2 years

### "Gorilla Expense"

September 22, 2021

5.0

Pros

It is easy to take photos of receipts. Now I don't have to save my receipts.

Cons

Sometimes it takes a while to clear out receipts from the receipt box.

Review Source

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