# Page 4 | Gorilla Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Gorilla Expense the right Expense Report solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140010/Gorilla-Expense/reviews

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Gorilla Expense

4.7 (176)

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Last updated March 13th, 2026

# Page 4 - Reviews of Gorilla Expense

## Showing most helpful reviews

Showing 76-100 of 176 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kitaya C.  
Speech Language Pathologist  
Education Management  
Used the software for: 1-2 years

### "Gorilla Expense gets the job done"

September 22, 2021

5.0

Pros

The option to upload receipts is the best!

Cons

A reminder to submit expense reports that are saved should be given via email

Review Source

AN

Ashley N.  
Client services manager  
Education Management  
Used the software for: 1-2 years

### "Easy to use! "

September 21, 2021

5.0

Pros

Easy to use software to complete expenses in a few easy steps.

Cons

I wish it was easier to go back and view previously submitted reports.

Review Source

SS

Sahil S.  
Speech Language Pathologist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good App overall "

September 21, 2021

4.0

Pros

It works well as an app on Mobile. It's been provided by the company to use.

Cons

Going back and forth to find reports and then expensive. Sometimes it's a zig-zag to find earlier reports or expenses. Some confusion with Reports and Expenses and then steps to add and validate.

Review Source

RF

Rosalie F.  
SLP  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great for Expense Reports"

September 22, 2021

5.0

Pros

Gorilla is easy to use for reimbursement of expenses. I like being able to see how much money I have left to spend and keeping track of what I already submitted over the year.

Cons

I have to follow written instructions each time I submit a receipt because there are many steps.

Review Source

LJ

Lihanzhi J.  
SLP  
Medical Practice  
Used the software for: 1-2 years

### "Overall pretty good, could use improvements in some areas"

September 22, 2021

4.0

Pros

Relatively easy to use, doesn't take a long time familiarizing users or having to read a complicated guide. The validation process is good for self check before submission.

Cons

The separation of creating expenses and expense reports could be confusing. For each expense, only one picture for the receipt is allowed. However, sometimes the management might need both the receipt and the products to approve the reimbursement.

Review Source

JO

Juan O.  
Career Services Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Gorilla Expense Review"

September 25, 2020

5.0

Good, I used to claim certain expenses that my company allows us, Experience is good overall.

Pros

Quick and easy to put in a claim/ reimbursement

Cons

Learning how to create an expense , upload a receipt and then learn how to attach the receipt to the expense. Was kind of tricky at first

Review Source

MB

Mark B.  
Coach  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy reporting for the end user"

September 25, 2020

5.0

This saved time and effort on an international trip, providing robust accountability for money spent while freeing time to focus on the purposes of the trip

Pros

It was easy to record and reconcile expenses. I liked the ease of submitting receipts too.

Cons

I had some experience with other expense reporting software and Gorilla does some things differently. This meant I had to focus in the learning phase, but it was easy to use once I was set up.

Review Source

RB

Regan B.  
OT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User review"

September 21, 2021

4.0

Pros

That I was able to get reimbursement when I purchased things

Cons

A little tricky to navigate site when trying to get reimbursement

Review Source

JP

Jeremy P.  
EHS Manager  
Chemicals  
Used the software for: 1-2 years

### "Gorilla is smart with money"

September 21, 2021

5.0

Pros

Ease of use for expenses to be reviewed and accepted.

Cons

There isn't much room for improvement. It would be nice to have a function to save your past expense categories - for instance a monthly meeting where donuts are bought so that the information is already mostly keyed in.

Review Source

PY

Prafful Y.  
SLP  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Quick and easy way to get paid"

September 21, 2021

3.0

Pros

Gorilla expense is quick and easy way to submit and get paid. It's paperless and don't need to keep track of receipt once you upload it. You can also check the status of you expense.

Cons

It's website is not interactive, you'll have to really look for the tabs to navigate.

Review Source

RK

Raveena K.  
Occupational therapist  
Education Management  
Used the software for: 1-2 years

### "Great experience "

September 21, 2021

5.0

Great

Pros

The software is easy to use and customer service is responsive.

Cons

Not pretty needs updating with user experience

Review Source

KW

Kelsey W.  
Director of Finance  
Real Estate  
Used the software for: 2+ years

### "Easy to Use"

September 25, 2020

4.0

I really enjoy using Gorilla and would recommend it to a friend.

Pros

I love using Gorilla Expense reporting because I can upload information on -the-go with their easy to use app, or scan in receipts in one file and quickly compile a larger expense report on my desktop.

Cons

Sometimes the transfer of data from my mobile to my desktop is not as seamless as I would hope.

Review Source

OL

Oriolyne L.  
Admin  
Religious Institutions  
Used the software for: 1-2 years

### "Does what it is set up to do"

September 25, 2020

5.0

Pros

The product was easy to use and self explanatory and customer service was always available when/if needed

Cons

The app had a few clitches for android phones

Review Source

RH

Rebecca H.  
Speech-Language Pathologist  
Education Management  
Used the software for: 2+ years

### "Intuitive and easy to use"

September 25, 2020

5.0

Pros

It was easy to use and store receipts. When it comes to keeping track of my expenses and submitting them to the company I don't think it could have been any easier. I could keep track of things I had already spent and prepare upcoming reports as well.

Cons

Personally I'm not a fan of the color scheme, but it isn't actually a make or break point.

Review Source

kP

kinnary P.  
Occupational Therapist  
Education Management  
Used the software for: 1-2 years

### "Great service "

October 1, 2020

5.0

Great experience. Self explanatory steps to upload documents.

Pros

I like the hassle free easy access when I have to apply for my reimbursement.

Cons

There is nothing that I don’t like about this software

Review Source

SS

Stacie S.  
Executive Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy and Efficient"

September 25, 2020

5.0

Overall I like Gorilla. It's easy to use and tracks everything I need for my position. I would recommend.

Pros

I like the mileage tracking feature that uses GPS to give precise miles/expense so you don't have to track mileage yourself.

Cons

It's finnicky about browsers. Sometimes I need to use Explorer, sometimes Chrome.

Review Source

LA

LaToya A.  
Product Service Manager  
Real Estate  
Used the software for: 1-2 years

### "Simplicity at its best"

September 25, 2020

5.0

Pros

Submitting invoices have never been easier. The process is as simple as one two three.

Cons

The only con would be not using this program

Review Source

CT

Chris T.  
Field tech  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Gorilla Expense review"

September 25, 2020

5.0

My overall experience has been good.

Pros

It’s very easy to create and maintain expense reports.

Cons

Nothing really. Very easy to use and maintain

Review Source

LD

Lisa D.  
Office Administrator/Billing & Hr administration  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Lisa DeSantis The Perfect Playground Review"

September 28, 2020

5.0

Pros

It is not my decision on what software to purchase for the company. I am an employee and find the website easy to navigate.

Cons

I do not have an issue with the software.

Review Source

LK

Linda K.  
Speech Language Pathologist  
Education Management  
Used the software for: 1-2 years

### "Gorilla Expense"

September 25, 2020

5.0

Pros

It is relatively easy to use without need for training.

Cons

Unable to view current timesheet in print view with all the hours.

Review Source

RZ

Ricardo Z.  
Records Supervisor  
Financial Services  
Used the software for: 1-2 years

### "A user's issue."

September 25, 2020

3.0

Pros

The ease of adding Invoices and Receipts

Cons

The difficulty transitioning from adding receipts to creating an Expense report.

Review Source

PJ

Pegan J.  
Speech Language Pathologist  
Education Management  
Used the software for: 6-12 months

### "Ok platform"

September 25, 2020

5.0

Pros

Once you get the hang of things, it can flow easily but it takes a while to understand all the required steps.

Cons

There are wayyy too many steps and have to be done in exactly the right way and right order or you do not get paid. If you forget a step or don't know how to do something, then it is very discouraging.

Review Source

CL

Caitlin L.  
Speech Therapist  
Education Management  
Used the software for: 6-12 months

### "Review "

September 25, 2020

5.0

My overall experience was very good! It was very easy to navigate and was very easy to use. Very helpful.

Pros

This product was very easy to use and was very helpful when creating my expense reports.

Cons

Nothing. Great software that has many different ways and reasons a variety of users can use.

Review Source

TS

Theresa S.  
Sr Dir of Facilities  
Recreational Facilities and Services  
Used the software for: 2+ years

### "it works"

September 25, 2020

5.0

easy to use once you get it but not so user frieldy that its kind of hard to train

Pros

SO far no issues with how it is supposed to work-I like how simple it is.

Cons

I wish I could search for an item rather than having to search through so many option, or if the options could be narrowed by department

Review Source

BC

Bill C.  
Plant Manager  
Farming  
Used the software for: 2+ years

### "BC Gorilla Exp Review"

September 25, 2020

4.0

Pros

Relatively easy to generate an expense report and move along for approval or approve exp reports being passed to me.

Cons

Chart of accounts is too limited but I believe that is more of an issue of how our company set it up rather than the capabilities of the software.

Review Source

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