# Campayn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Campayn the right Email Marketing solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140017/Campayn/reviews

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Campayn

4.6 (26)

[View alternatives](https://www.capterra.com/p/140017/Campayn/alternatives/)

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Last updated March 13th, 2026

# Reviews of Campayn

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

Steve D

Senior Team LeadInvestment Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“It allows us to easily market our services and products thus saving time and money.“

August 4, 2020

Norzihan I

RecruiterTelecommunications, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Other than that, the customer support is not as active as i hope, ticket are not answered and left for weeks.“

January 28, 2021

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Zuhairah A.  
Senior Executive  
Banking  
Used the software for: 2+ years

### "Campayn Review"

January 30, 2021

4.0

Our organization has perfecting and organizing our email marketing management to the maximum and helps us to do it in the simplest way. The verification process to vetting the contact list help us to eliminate fake email and inactive email/

Pros

Thing that i really like is I can work and monitor all the email campaign progress and real-time result from anywhere, because Campayn is a cloud-based platform that i can access and login to the platform from anywhere. The email auto-response is easy to configure and has help us managing email from customer easily and organize it better.

Cons

I have issue when trying to customizing the email template provided, as the layout keep misaligned when viewing it in mobile email setting. I need to test and reconfigured the email for multiple time to get the best result before deploying and sending the email to customers. A new feature that can sending email to more than 20,000 contact can be more helpful.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Campayn can hold more contact list and easy to use.

Review Source

Aminuddin B.  
Information Technology Manager  
Telecommunications  
Used the software for: 1-2 years

### "Campayn review"

February 8, 2021

5.0

Managing email marketing campaign with Campayn has proven so efficient for us to deploy it to our marketing funnel. All the email that we has been sent are not flagged and has landing to our contact list primary inbox.

Pros

Campayn has a very wide range of email template that i can use and customized it for our email marketing campaign. Sending bulk email to our customer contact list is easy as they can hold quite large storage space for storing contact list. I can schedule the email up to 4 weeks and it really helping in planning our marketing email campaign or newsletter.

Cons

Campayn is quite solid and it offer a very responsive tools for managing email marketing. The only things that i least like with Campaign is the pricing plan, if they can introduce cheaper plan for business account would be great.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

Campayn has more percent for the email not flagged by email service.

Review Source

SS

Samah S.  
Founder & Business Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very bad support"

December 12, 2016

1.0

I have paid the fees of my plan and couldn't send any emails as my emails are On-Hold I have contacted the support multiple times and no solution. very bad service

Cons

Very bad support, paid the fees and no emails can be sent

Review Source

Response from Campayn

May 7, 2017

Hi Samir, I'm sorry that you experienced some holds. Campayn does review every email that goes out especially for new users. This is one of the ways we keep our deliverability really high. Typically holds last a few minutes but sometimes they do last hours depending on the time you try to send. That said it seems that you are actively using Campayn for your business. Do you still feel this review is fair? Alek

Syazwani I.  
Talent Acquisition Executive  
Facilities Services  
Used the software for: 1-2 years

### "Good feature for managing marketing email"

February 17, 2021

5.0

Managing and sending email marketing with Campayn is very effective, it has every tools from designing email body design to generating report for the campaign. The automation process really helping saving my time and focus more on planning the process rather than executing the process.

Pros

Campayn report can generate a very detailed and comprehensive report for my email marketing analytics. It is really critical in analyzing our marketing campaign and its effectiveness. The email template is very flexible and responsive, which can work both on desktop and mobile device viewing without any problem.

Cons

Importing my contact list to Campayn contact list library using CSV Spreadsheet is sometimes quite buggy, some of the cell are not properly imported and gives a null value. On the feature side, everything is working smoothly that i had nothing to complaint with it.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Review Source

Norzihan I.  
Recruiter  
Telecommunications  
Used the software for: 1-2 years

### "Best tool to reaching customers"

January 28, 2021

5.0

I use it to reach customers thru client and sending bulk email for newsletter and marketing email. The template is easy to edit and customized to fit my email objective. I enjoy the report that generated from each batch of email sent, and analyzed the open rate of the email.

Pros

Deploying a email marketing and follow-up email using Campayn is super easy and they guaranteed 95% email deliver-ability to the targeted contact list. The email indeed received to customer primary inbox not in the spam folder. Campayn is cost less than other email marketing software.

Cons

I need a basic in email marketing system before operating this software, because they are quite confusing and not much video guides provided by the developer. Other than that, the customer support is not as active as i hope, ticket are not answered and left for weeks.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Campayn is cost less than Mailchimp.

Review Source

João V.  
IT Analyst  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "One of the best email marketing software."

July 5, 2021

5.0

Everything has become very easy, flexible and optimized to manage IT marketing campaigns through email. Campayn is very intuitive and helps from the construction of the email to complete reports with statistical data signaling arrival at the recipient. The templates work on any device such as windows, mac, android, ios.

Pros

The big highlight and what we like most about using Campayn are the reports. These are very complete and detailed and help in the marketing analysis of a product or service emailed to customers. The software has many templates and templates ready to be used and streamline the work to send marketing email perfectly and the price to purchase is fair.

Cons

We've already had some instability in the tool. I believe the interface can still be improved and more templates added over time.

Review Source

Asdrúbal Javier A.  
Creative  
Graphic Design  
Used the software for: I used a free trial

### "Campanyn is a great mail market tool"

November 13, 2021

4.0

As I already said, I had never used mail marketing and this tool opened up the possibility of being able to have new formulas at hand to carry out my work system, having such an intuitive tool with regard to mail marketing is wonderful.

Pros

When I started using mail marketing, which was also recently, I started with Campanyn, I tried it and I found all this interesting to be able to do it easily and intuitively, it is a secure platform, you can send text or images, blocking spam is wonderful, offers some wonderful designs and templates that are not difficult at all and saves the task of spending hours designing, it is very good to discover the effectiveness of email marketing with a tool as good as this.

Cons

Although the cons are necessary to grow, I owe them, I do not get many problems for now, maybe in the future but my experience has been positive.

Review Source

Andrés W.  
Sales executive  
Packaging and Containers  
Used the software for: 1-2 years

### "Great email marketing tool!"

October 2, 2020

5.0

I use Campayn for send several thousands of emails to potencial new clients. It's been

Pros

I like how customisable Campayn can be with my emails. It's a really simple tool to send outbound emails for a large number of people.

Cons

The support is very bad. I'm sure they can do better than that.

Review Source

Steve D.  
Senior Team Lead  
Investment Management  
Used the software for: 6-12 months

### "Campayn is a powerful tool for email marketing. "

August 4, 2020

5.0

The customer support team behind Campayn is amazing, very responsive and reliable. Finally, Campayn is a great software for email marketing. It is easy to implement and use.

Pros

What i like most about Campayn is the ability to send outbound emails within seconds, building and personalizing emails and manage email lists. It allows us to easily market our services and products thus saving time and money.

Cons

Campayn is a recommendable tool for email marketing. I have nothing to dislike about it since it meets all our marketing needs.

Review Source

Aniket G.  
Senior Sales Manager  
Real Estate  
Used the software for: 1-2 years

### "Connect your customers effectively with Campayn."

November 22, 2018

4.0

I found it very helpful for sending newsletters.

Pros

One of the key attractions of this software is its easy user interface. A non technical user can also operate this software.

Cons

Users can find its plans overpriced. It is a little bit on a higher side for startups. They should include more plans for every user.

Review Source

EB

Ewa B.  
Marketing Team Lead  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I Reach Customers with Drip Campaigns via Campayn"

April 24, 2024

4.0

Sending thousands of emails to multiple prospects and customers is made easy by this tool.

Pros

It is straightforward to send and manage email marketing with Campayn. I like that Campayn deliver emails to primary and promotional folders and not spam.

Cons

WYSIWYG editor tools on Campayn need to be boosted by integrating with external digital experience platforms.

Review Source

MA

Martha A.  
Senior Project Manager  
Food Production  
Used the software for: 1-2 years

### "Campayn us one of the best tools for email marketing. "

August 25, 2020

5.0

Campayn enables you to quickly send outbound emails, building and personalizing emails and manage email lists. It is a recommendable software for email marketing.

Pros

I like Campayn because it is a great software for email marketing. It allows you to send outbound emails within seconds and interact with customers via email with ease. It is not expensive which makes it affordable to many companies.

Cons

I have nothing to dislike about Campayn. It is a solid software for email marketing. It saves time and money.

Review Source

VR

Verified Reviewer  
IT Support Technician  
Computer Software  
Used the software for: Less than 6 months

### "Good feature set but clunky interface"

December 12, 2019

4.0

The signup form has been great for gathering contact info. I just wish writing and sending emails to those contacts was a more pleasant experience.

Pros

Campayn offers a free version that is quite generous. I use it for my online signup form to allow people to sign up for newsletters I send out. Good editing options available for the signup form design are a plus.

Cons

The process of viewing and editing the design or sending details of an email are quite clunky. Having used Mailchimp for work, the Campayn workflow to modify an email seems very poor. Why can't you show an edit button on the email details from the list view? Do I really need to choose a dropdown menu, click Edit, then expand several menus to find what I'm looking for and click edit again before I can actually modify the document?

Review Source

Muhammad T.  
Sales Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Email marketing done well"

January 8, 2021

5.0

I really love with its price flexibility, It only charge for the size of audience that we have. It really save a lot of our budget.

Pros

Email marketing and sending thousand of follow-up email to our customers is really fast and easy. They have huge email template that I can choose to fit with my email objective.

Cons

I don't have any problem with this software, everything is so clear and easy to use. No complaint from me.

Review Source

EBS

Eduardo Bruno S.  
Export Analyst  
Chemicals  
Used the software for: 1-2 years

### "Campayn is the The easy and affordable way to build better emails"

December 10, 2020

5.0

Pros

The e-mail design is great, all the reports are easy to see. And they also have a contact list which can be helpful when importing your e-mail addresses from other apps.

Cons

For some older computers, the app is very slowly.

Review Source

VR

Verified Reviewer  
Account Manager  
Insurance  
Used the software for: 1-2 years

### "So Simple"

December 18, 2018

5.0

Pros

super easy to set up automated emails to go to appropriate lists

Cons

needs more segmenting options, but overall not bad

Review Source

VR

Verified Reviewer  
CTO  
Computer Software  
Used the software for: 6-12 months

### "Campayn Review"

January 8, 2021

5.0

Pros

Wide variety of templates for emails that streamlined and a lot of my workflow for sending campaigns. Easy and intuitive to use.

Cons

So far I haven't had any problems or negative considerations with the software, it suits me perfectly.

Review Source

NR

Nigel R.  
Owner  
  
Used the software for:

### "Easy to use as advertised, great customer service"

December 30, 2014

5.0

I tried several email marketing solutions but none seemed to stick. Some were powerful but very difficult to use, while others didn't have everything I needed. Campayn seemed to do everything I needed, and at a nice price point too! Not being savvy individual I really appreciated the multiple options for sign up forms, and I especially liked their gorgeous full screen form templates! I had a few problems importing my list due to file format issues, but their support was very friendly and had imported my list to my account for me, so that quickly became a non-issue. They were also quick to respond when I didn't understand how something worked, which really helped me get on with my emailing. Their free tier is great for getting started, but it lacks detailed reporting. Luckily their paid plans aren't that expensive and it's worth it, even if just for the detailed reports. Would definitely recommend the service to other less-savvy individuals as it seems to have us in mind with the interface and features.

Review Source

Response from Campayn

May 7, 2017

Thank you Nigel!

VR

Verified Reviewer  
Head of Product  
Internet  
Used the software for: Less than 6 months

### "Great for creating and sending e-mails"

October 28, 2020

5.0

Overall it is a great software that is worthwhile.

Pros

Easy to create nice e-mails, has a lot of templates, great for mass delivering.

Cons

I just think it could be a tad cheaper, but it is not that expensive also.

Review Source

VR

Verified Reviewer  
QA Analyst  
Education Management  
Used the software for: Less than 6 months

### "Solid email marketing tool"

September 20, 2020

4.0

We have been using it for just a few weeks to study other solutions, but results are very worth to consider to definitely make a change from our current provider.

Pros

Ease of use tools for great customization, personalization and scheduling for email marketing. Templates are easy to change, so it meet almost every need without much efforts.

Cons

The toolset itself we have nothing to complain, but wait for support was a bit longer for a tool with the current pricing model.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Campayn

We did not chose it yet, but so far the tool is fullfilling our needs and we may chose it after all.

Review Source

VR

Verified Reviewer  
Assistente Financeiro  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Um ótimo facilitador de envio de e-mails promocionais "

September 21, 2020

5.0

Pros

O software detém uma grande gama de modelo de e-mails padrões que podem ser facilmente utilizados para envio das campanhas, ele possui um layout fácil e intuitivo, sendo bem fácil sua utilização.

Cons

O atendimento é um pouco demorado, existem poucas opções para separar contatos e os relatórios são pouco abrangentes, deve melhorar nestes quesitos.

Review Source

Douglas F.  
Business analyst  
Financial Services  
Used the software for: I used a free trial

### "Awesome tool for email marketing"

September 20, 2020

5.0

I am having a great experience with Campayn. I am using it to send newsletters.

Pros

It is very easy to configure and send a big volume of emails in just a few seconds.

Cons

Honestly I have no complaint. Campayn is a lot better than the previous software that I have used.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

I heard about Campayn and wanted to try it.

Review Source

VR

Verified Reviewer  
Sales Manager  
Computer Software  
Used the software for: I used a free trial

### "Campaigning amazingly with Campayn!"

September 23, 2020

5.0

Pros

Plethora of templates Easy to adopt Results are almost guaranteed

Cons

Pricing could be better Free plan could be slightly better

Review Source

VR

Verified Reviewer  
CDO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Nice tool for email marketing"

October 24, 2020

5.0

Pros

It's pretty straightforward to setup automated mails for different purposes, and it's nice to have different options for scheduling and customization

Cons

The process to modify a mail template it's a bit tedious

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Review Source

ŁŚ

Łukasz Ś.  
Architect  
Architecture & Planning  
Used the software for: I used a free trial

### "Good automated email app"

September 30, 2020

5.0

I've had to send a couple of marketing emails and Campayn helped me to make them beautiful. I've had no trouble choosing a template, customizing it and creating good content. It took me a while to confirm another email (gmail was not valid) and even after that it required to confirm the first email (the one I wouldn't use anyway). In the end it worked and was helpful.

Pros

Great and extensive choice of templates. Easy drag and drop interface. Free plan offers 500 contacts and 12500 email per moth - enough for a good start. You can choose different plan options like content storage, number of contacts and number of emails. Pricing doesn't seem very steep.

Cons

Some dialog windows open slowly, might be my connection. Had to refer to knowledge base because I was stuck. "Confirm email" button looks like a checkbox, I've only accidentally discovered it was a link

Review Source

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