Salesforce Analytics Cloud

4 / 5 30 reviews

Who Uses This Software?

Everyday business users.


Average Ratings

30 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • Salesforce Analytics Cloud
  • www.salesforce.com/form/sem/analytics-demo.jsp
  • Founded 2000
  • United States

About Salesforce Analytics Cloud

Now, there's nothing between you and the insights you need. For every business user. Explore any combination of data, get answers instantly, and share with your team. From any device, anywhere, faster than ever before. For analysts. Deliver new insights to your business users however, wherever, and whenever they want them. Uncover every opportunity at the speed of your business.


Salesforce Analytics Cloud Features

  • Analytics
  • Content Management
  • Dashboard Creation
  • Filtered Views
  • OLAP
  • Relational Display
  • Simulation Models
  • Visual Discovery

Salesforce Analytics Cloud Reviews Recently Reviewed!

A great software.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: provides with great analytics. Good tool to use. Would definitely recommend. It is certainly better than most softwares out there.

Cons: There would be some more features added to it. Still lacks some basic features such as inventory management.

New User - Loving It So Far

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We're just now in the process of setting up Wave at our company. I think there is a steeper learning curve than we would have hoped, but it is a new software to us, so we did expect to be a little slower on the uptake.

Cons: The documentation is a little confusing - it presumes a certain amount of knowledge about the product which we may not have had. I would suggest running through the Trailheads before diving into Wave to have a deeper understanding of the terminology.

Overall: We had limited insight into trends in both our sales funnel and our customer health metrics. With just one dashboard, we've enabled our Customer Success Manager's to be able to slice their data a variety of ways to get a better understanding of their book's of business.

Great software

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: its a good software for small business like mine

Pros: The price its low and the futures are amazing for the price ,they don't try to take your money for every single think that you need.

Cons: they dont track my inventory and the reports are complicated some times but i can export my data to excel and figure it out what i need

Good Product - Limited Experience with it

Apr 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: ACT User! Boss' son had us try it out, found it somewhat useful but had limited experience with it so decided to stick with our current CRM tool ACT!

The Wave

Mar 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I signed up with Wave for a free alternative to Quickbooks to run my business. The software is easy to use and categorize your purchases and the best part it is free. They do charge to do your payroll. Although, I am savy with software I found it cumbersome to navigate to see the summary of my categories. I liked it so much I am also using it for my personal accounting.

Pros: It's fee and relatively easy to navigate.

Cons: I had trouble finding where the information went after I categorized it.

Expensive BI Toolkit

Dec 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Salesforce keeps expanding its reach in the CRM market and is bringing deep analytics power to the cloud also with Analytics. It is pricey however but if you are after a suite of tools to rest on top of your data without integration services, this might be the one for you.

Great Salesforce feature

Dec 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: It is among one of the good features of sales. This gives a very quick analysis on all the analytical data by plotting the data in a very sequential manner based on the requirement.

Has been amazing so far!

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We recently implemented wave and it has been really amazing so far! The grouping, cutting and slicing of data is just amazing. It really makes the sales reps and the management team be in Salesforce and do most, if not all, their reporting needs. It took us about 3 months to get this up and going and we were happy with the way things had rolled out. The only thing is that it takes some training to use this tool the right way.

Pros: Great insights to your data, clean polished UI

Cons: Training costs and resource availability to get this going.

Doesnt live up to the expectations

Dec 10, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: The look and feel of this tool is really good but as you start using it more and more you see where it lacks. Salesforce really did sell this one big! I like it for its features but I dont think it is value for the money. I think for the amount we paid we could have found a cheaper tool with similar functionalities. Its speed is definitely fast compared to the normal salesforce reporting and dashboards. It loads up reports and shows them pretty neatly. To achieve a specific ask, it takes a lot of customization and then you again need to invest on a dedicated resource to keep building the lenses and views for you.

Pros: fast and clean Flexible

Cons: Pricey Too much customization needed

Pricey - But reaps its returns eventually

Dec 09, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: As we all know that the standard salesforce out of the box reporting and dashboards isn't that great. This tool mainly looks to eliminate any complaints in regards to that and it definitely does that. The type of lenses and dashboards you can create is amazing! The look and feel of it is very modern and fancy. It has a flat data architecture so it can group, mould and join your data neatly. It is however, not that easy to administer and maintain it. You definitely need specialists to work with you and help get this up and running.

Pros: Great Interface More granular data reporting Powerful and fast

Cons: Complex to maintain Doesnt directly sync / integrate with databases. Cant replace something like Mulesoft or Bhoomi.

Salesforce Analytics - Wave

Dec 06, 2016
4/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Salesforce Analytics is a great tool for experienced administrators in your company. For beginners or people looking to find information quickly, building it out can be time-consuming. Similarly to Dashboards, once it's built, it's easy to use..but building requires time and knowledge of your API.

Analytics Cloud Review

Oct 24, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We purchased the Analytics Cloud for the Wave features and using Wave has been great. It's a bit difficult to understand and get used to at first, but once you get your hands on it, it's easier to understand and build with. Produces great results aesthetically & fundamentally.

Best analytics software for a business user

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: software developer who uses wave to analyze data. Most often the data is in some delmited format for which wave has an easy to use API

Analytics Cloud Review

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use.

Cons: Doesn't come with our instance/requires some integration.

Overall: Analytics cloud has been really easy to use without any coding background. I find it helpful to use the analytics cloud to look at all the variables that we collect in our salesforce org.

Recommendations to other buyers: na

Great Product

Oct 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: So cool the product itself. Can drill into detail in a sec. Nice visualization. Nice features. Great Product.

Extremely easy to use

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to ise

Cons: Outside data hard to bring in

Overall: Extremely easy to learn this very powerful analytics tool. But needs to be easier to integrate outside data.

Recommendations to other buyers: Trailhead training is great

Worst analytics tool ever

Jun 15, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: Salesforce sales team work hard to persuade their client that Wave is what they need. Unfortunately, having no technical background, clients rather rely on Salesforce brand than the actual functionality of the tool.

Cons: It is not a self-sufficient product, but rather an API with very limited functionality and bugs. Almost impossible to scale the tool, or build something usable once the complexity of tasks increases.

Recommendations to other buyers: The tool is rather targeted for technically skilled data analysts who deal with relatively simple data. By no means I would recommend using it in any complex business environments.

Beware of the server your service is on.

May 10, 2016
2/5
Overall
1.5 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: It has lots of customization functions which are great but time consuming. Reporting functions are nice but you need to dedicate the time to get it right.

Cons: Our services were on one of their servers that went down. This crippled operations and sales for a full day. Although we appreciated the constant updates about their fix, there should have been safe guards or back ups that would help them avoid these situations. The droid phone ap is extremely difficult to use.

Recommendations to other buyers: Determine if you or your team has the bandwidth to dedicate a person to administrating this software.

Perfect Analytics Cloud tool!!

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The pictorial representation of the overall data and its mapping on the Dashboard is the most fascinating thing of this tool and the parallel processing is also remarkable

Cons: There is nothing as such that can be least liked, However it would be great if the query time out time is increased from 2 minutes to more.

Recommendations to other buyers: I would recommend all to use this product to get a clear picture to view, filter, measure and analyse their data. Also the role based access helps you to get extra protection of data.

Wave Analytics Cloud - Delivers new insights to your business users.

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: -Build any analytic app for any business need. Through a rich, responsive analytic platform you can customize, connect, and deploy quickly. -Securely deliver any data, from any source via a 100% native Salesforce cloud service. -Access to any data :Reports and Dashboards deliver a real-time look at your Salesforce data. Wave goes further to combine data from across your business, helping you explore any data, find new insights, and build dashboards that let data tell a story.

Cons: -Easy to explore : Measure. Group. Filter. View. Share. Five actions let you unlock limitless insight. The only platform that lets you easily navigate every data set right from your phone. -Share on the go : Get answers, share findings ¿ no desktop required. Have a conversation around data. Answer any question with everyone on your team and present your findings from your phone.

Recommendations to other buyers: -Most of your setup time will be spent identifying use cases, and thinking strategically about which datasets make sense and what dashboards need to be built.

Excellent analytics cloud as A Best Business Intelligent Application

Sep 09, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Mobile First: Wave was designed for smartphone and tablet use first, but also works seamlessly on desktop and laptops. 2. Key-value Store: Wave is based on a key-value-store, NoSQL database meaning you can bring all data from 3rd party apps and your desktop into the system easily. 3. Data for All: Wave provides insights and reports for back-end, front-end, end-user and developers to query and analyze the KPIs that interest them. 4. Secure Data: Wave can meet high-level data privacy and data security requirements for analyzing confidential data. 5. Multiple Dashboards: Create dashboards for multiple datasets and to meet a variety of business, departmental and individual KPI analyses.

Cons: Data-analysis capabilities aren't well known. - But It's true that sometimes simpler is better, and the saved lenses and dashboard views and ad-hoc "group, measure, filter, view," and "action" options may cover a lot of needs. But this is a V1 product, and it will undoubtedly take some time to mature.

Recommendations to other buyers: Definitely, but before that, Figure out who in your company will be using this software and why/how it'll be useful to them.

Best Visual Reporting and Dashboard Tool

Sep 09, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I have recently worked with this product, Dashboards are very interactive, mobile friendly and easy to share your data with your colleagues. You can filter your data with your dynamic time query. Response is also very quick and fast in terms of performance.

Cons: We have started recently and in learning phase, So can't provide much information for least like, but graphics are above than my expectation. i personally appreciate it.

Recommendations to other buyers: Salesforce analytics is a full package for an organization to handle to its sales growth year by year, analysis done with some click and can make charts, reports/ dashboards with filter logic in very sort span of time. Go with this new interactive product of Salesforce.

Excellent Business Intelligent Software

Sep 01, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Salesforce Analytics Cloud is Valuable in areas rich with recorded information, analytics relies on the simultaneous application of statistics, computer programming and operations research to quantify performance. Analytics often favors data visualization to communicate insight, the best part is making reports and dashboards.

Cons: It's not really geared to handle lots of campaign changes. It's a bit tough to pick up the logic at the beginning when you first use it.

Recommendations to other buyers: Best analytical tool available in the market.. You just find the best development partner and it would make your business style far easier that what you even might not thought off!

Analytics Cloud WAVE

Aug 29, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The Reporting and the Summary fetching capabilities of the application makes it one of the best in the market today.

Cons: Nothing as such, but yes there are some scope of improvements for the product.

Recommendations to other buyers: If you have large data and you need very precised information, use this. Try at your end.

It's Okay - More Useful for Sales Reps

Feb 24, 2015
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It keeps track of what you need to do on a daily or weekly or monthly basis.

Cons: It's not really geared to handle lots of campaign changes.

Recommendations to other buyers: Figure out who in your company will be using this software and why/how it'll be useful to them.

Ride the wave

Feb 19, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The product is nice and simple, which is exactly how products should be.

Cons: It's a bit tough to pick up the logic at the beginning when you first use it.

Recommendations to other buyers: Definitely get a rep from SFDC to give you a demo first to see if it's the right product for you.

Oct 03, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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May 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Jul 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money