# Pabau Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pabau the right Medical Practice Management solution for you? Explore 633 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140062/Pabau-CRM/reviews

---

Pabau

4.7 (633)

[View alternatives](https://www.capterra.com/p/140062/Pabau-CRM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Reviews of Pabau

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

SS

Sushant S

SupervisorPharmaceuticals, 11 - 50 employeesUsed the software for: Less than 6 months.

“What stands out for me is how it supports training new staff. Once templates and workflows are set up, it gives a clear structure for how things should be done, which makes it much easier for new team members to follow processes correctly.“

May 7, 2026

ER

Elsa R

OwnerCosmetics, 2 - 10 employeesUsed the software for: 1-2 years.

“The only downside is the e-prescription feature—I wish it could send prescriptions electronically to the pharmacy instead of via fax or email, since most pharmacies don’t check those regularly.“

October 13, 2025

NF

Nicole F

Pre-Registration Pharmacy TechnicianPharmaceuticals, 11 - 50 employeesUsed the software for: Less than 6 months.

“It has made a clear difference in how organised and efficient the clinic feels day to day. Once everything is set up properly, it really supports both the clinical and admin side, and you can see the impact in how smoothly things run.“

May 11, 2026

MO

Michael O

Cosmetic PhysicianHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“Investigations are not very developed yet in terms of export of tests / import of results, not much for imaging, and no inbuilt scoring system for things like BMI, CVS risk, dementia screen etc“

May 22, 2024

MB

Michael B

Registered NurseAlternative Medicine, 2 - 10 employeesUsed the software for: Less than 6 months.

“I can tailor treatment notes, forms, and workflows to match exactly how our clinic practices, which helps keep our documentation consistent and efficient.“

November 18, 2025

KB

Karlyne B

OWNERMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started.“

April 24, 2026

LS

Luisa S

Aesthetic Nurse PractitionerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent forms, marketing, and reporting.“

October 14, 2025

karen H

Aesthetic NurseMedical Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“Setting up forms and services very long winded and complicated at times.“

February 17, 2026

## Showing most helpful reviews

Showing 1-25 of 633 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Petya S.  
aesthetic doctor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "PABAU experience "

May 13, 2026

5.0

Positive overall for growing clinics Very helpful for reducing admin work and organising operations But slightly overwhelming at first due to its depth and complexity

Pros

1\. “Everything in one system” Most users say the biggest benefit is that it combines: bookings patient records reminders payments

Cons

Here’s a realistic summary of what users typically say they like least about Pabau and their overall experience:

Review Source

AS

Angelina S.  
Pharmacy Technician Apprentice  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great system for patient communication and retention"

May 5, 2026

5.0

Overall, it’s been a really positive experience. It’s made patient communication much more consistent and professional. It also helps ensure patients don’t get forgotten after their initial visit, which improves retention and overall satisfaction.

Pros

What stands out most for me is how strong the communication and marketing side is. Being able to send targeted messages, reminders, and follow-ups makes a big difference in keeping patients engaged. It helps build better relationships rather than just one-off visits

Cons

There are quite a few options when it comes to campaigns and messaging, so it takes a bit of time to understand what works best. However, once you get used to it, it actually gives you a lot of flexibility in how you communicate with patients.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

We moved from Cliniko because we wanted better tools for staying in touch with patients. Cliniko was fine for bookings, but it didn’t offer the same level of communication and follow-up features that Pabau provides.

Review Source

yK

yasmeen K.  
Doctor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "All in one clinic software / but with a learning curve "

June 18, 2025

3.0

Generally good in setting up appointments & reminders Great for online bookings and taking deposits

Pros

Has a lot of useful features I haven’t been using to date •booking system with deposit options . My clinic’s logo and branding appear on forms •SMS/email reminders, aftercare emails, and follow-ups are all automated

Cons

Repeated outages / inability to access my calendar etc due to technical faults The system is powerful but can feel overwhelming at first, and require assistance to navigate and learn all the features

Alternatives considered

[Notepad++](https://www.capterra.com/p/185965/Notepad/)

Reason for choosing Pabau

Specifically tailored for aesthetic clinics Used my other medical colleagues

Review Source

karen H.  
Aesthetic Nurse  
Medical Practice  
Used the software for: Less than 6 months

### "Starting out with Pabau"

February 17, 2026

4.0

Having changed over from one provider to Pabau there is a lot more to offer in order to make digital records easier to manage, however for a small business with 3 staff it has been time consuming and at times very slow in getting set up. The staff have been very supportive and and the support team have been quick to action any requests and issues we have had.

Pros

excellent staff support in transferring data from previous provide, lots of training given, academy easy to use, patients finding it easy to book appointments and use portal once registered. Lots of ways of informing patients about treatments and what they entail. Ability to prepopulate forms and use AI and Macros

Cons

Setting up forms and services very long winded and complicated at times. No direct links to individual treatments. Having to earn or buy SMS credits, as a small business this can become very expensive, would be ideal if whatsapp was integrated into system. Not being able to add an editable table into the treatment notes so that on going treatments such as laser settings can be seen on one page and not across all the treatment notes.

Alternatives considered

[Collums](https://www.capterra.com/p/246186/Collums/)

Reason for choosing Pabau

i had heard of it before and was unsure of other products available

Review Source

AT

Asim T.  
Director  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Strong clinical documentation system that supports better patient care"

April 30, 2026

5.0

Overall, my experience has been very positive from a clinical point of view. It supports structured consultations, improves record keeping, and helps maintain consistency in patient care. Over time, it becomes an essential part of delivering a professional service

Pros

As a clinician, what I value most is how clearly patient histories and clinical notes are organised. Everything is easy to access during a consultation, which helps with decision-making and gives a more complete picture of the patient without needing to search through multiple systems.

Cons

Initially, there’s quite a bit to explore in terms of clinical templates and note structures, but once these are set up properly, they actually become a big advantage because they standardise how consultations are documented.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

We moved from Cliniko because we needed more detailed clinical documentation and better integration with other parts of the clinic. Cliniko was simple, but Pabau allowed us to build more structured consultation workflows and maintain more comprehensive records.

Review Source

AB

Aanjana B.  
Pre-registered Pharmacy Technician  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Clear and organised system for managing payments and invoices"

May 5, 2026

5.0

Overall, my experience has been very positive. It has made financial tracking more organised and transparent. It’s much easier to review payments, check histories, and ensure everything is accounted for, which gives more confidence in day-to-day operations.

Pros

From a finance perspective, what I appreciate most is how payments, invoices, and treatment packages are all managed in one system. It makes tracking transactions much clearer and reduces the chances of things being missed or recorded incorrectly.

Cons

There are quite a few financial features available, so it can take a bit of time to understand how to use them fully. However, once everything is set up properly, it becomes very efficient and easy to manage.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

We switched from Cliniko because we needed a system that handled billing and financial tracking in more detail. Cliniko was simpler, but Pabau offered better tools for managing payments, packages, and overall financial processes.

Review Source

ZB

Zenaida B.  
Pre-reg Pharmacy technician  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great for managing bookings and improving patient communication"

May 8, 2026

5.0

My overall experience has been very positive. It has made daily tasks quicker and more organised, especially when dealing with a high number of patients. It also makes communication with patients much easier, which improves the overall experience for both staff and patients.

Pros

From a front desk perspective, the biggest benefit is how easy it is to manage bookings and patient communication in one place. The calendar is clear, reminders go out automatically, and it really reduces missed appointments. It makes the day feel a lot more controlled and less stressful.

Cons

At the start, there are quite a lot of features to explore, but once you understand how everything fits together, it actually becomes very efficient. It’s more about getting familiar with the system rather than any real downside.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

We moved from Cliniko because we needed better communication tools and more automation. Cliniko worked well for basic scheduling, but Pabau offered more features that help manage patient interactions and follow-ups more effectively.

Review Source

HH

Hamza H.  
Pharmacy Assistant  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Good all-in-one system for clinics, with some areas to improve"

April 30, 2026

5.0

Overall, it’s been a positive experience. It’s seeming like it will streamline a lot of our processes and make things more efficient day-to-day once everything is set up properly, it does make running a clinic a lot smoother

Pros

Overall, I’d say Pabau is a solid system for running a clinic. It brings everything into one place which makes day-to-day work a lot easier, compared to using multiple systems, it’s definitely a big upgrade.

Cons

Some parts of the system aren’t as intuitive as they could be, so it takes time to learn properly. Also, when something goes wrong, getting support can sometimes take longer than expected without dedicated support available.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

We outgrew Cliniko. It’s great for simple clinics, but we needed a more complete system with automation, marketing, and better reporting all in one place.

Review Source

MM

Marin M.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "All-in-One Solution That Simplifies Everything"

March 31, 2026

5.0

My overall experience with Pabau has been excellent. It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system. The features work seamlessly, and it’s really helped save time on admin tasks. Overall, it’s been a reliable and valuable tool that has made a big difference in how smoothly things run.

Pros

What I like most about Pabau is how easy it makes managing everything in one place. Booking appointments, handling client records, and taking payments all feel really smooth and well-organised. It’s saved me a lot of time on admin, and the automated reminders have helped reduce no-shows. Overall, it just makes running day-to-day operations much simpler and more efficient.

Cons

Honestly, I haven’t come across any major downsides so far. My experience has been very positive, and everything works smoothly for my needs.

Review Source

Noelli Marie P.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Pabau experience "

April 22, 2026

5.0

so far good, customer support has been good and efficient in setting up our account and showing us all the features.

Pros

User friendly and has smart and helpful features. Allows multiple users and can integrate to your website and other social media platforms.

Cons

The downside is that it is more expensive than other CRM available, and they are increasing fee soon too.

Alternatives considered

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)

Reason for choosing Pabau

more user friendly and has more features

Review Source

LS

Luisa S.  
Aesthetic Nurse Practitioner  
Medical Practice  
Used the software for: 2+ years

### "The Backbone of My Clinic’s Success"

October 14, 2025

5.0

Excellent. Pabau has been a game changer for my clinic, it keeps everything running smoothly and professionally. From managing patients and treatments to marketing and reporting, it’s all in one place and easy to use. The support team are brilliant, always responsive and genuinely care about helping your business succeed. After using it for years, I can confidently say it’s the best system out there for aesthetic clinics.

Pros

What I like most about Pabau is how seamlessly it integrates every aspect of my clinic into one system, client records, scheduling, consent forms, marketing, and reporting. It’s intuitive, reliable, and continually improving. The support team are genuinely knowledgeable and proactive, always happy to help with advice or training. It’s made managing a busy aesthetic clinic so much more efficient and professional.

Cons

There’s a bit of a learning curve at first because it’s such a comprehensive system, but once you get used to it, it’s incredibly efficient. Occasionally updates take a little getting used to, but the support team are always quick to guide you through any changes.

Alternatives considered

[Consentz](https://www.capterra.com/p/171328/Consentz/)

Reason for choosing Pabau

We trialled and found Pabau had more features also \[sensitive content hidden\] who came and spoke to us was amazing

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Integrated consent forms, more features, the taking notes section was more comprehensive

Review Source

AG

Agnes G.  
Founder and Adult Nurse Practitioner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Powerful System with a Learning Curve"

July 4, 2025

5.0

What I value most is how medical-focused the system is. Everything from injectable treatment templates, to photo tracking, before/after galleries, and customisable forms is built specifically for clinical and aesthetic use. It saves me hours each week and ensures I stay compliant with GDPR and medical record keeping standards. The client journey automation is also a huge bonus my patients receive reminders, forms, aftercare, and even newsletters without me having to manually send anything. It’s professional and keeps my patients engaged.

Pros

Since integrating Pabau into my aesthetic and wellness clinic, the transformation in how we manage our day-to-day operations has been incredible. As a nurse-led business, patient safety, organisation, and documentation are at the heart of everything I do. Pabau has helped streamline all aspects of my practice from online bookings and consent forms, to treatment notes, photos, and marketing follow-up.

Cons

While Pabau is a powerful and comprehensive system, the initial setup and learning curve can be quite steep especially for smaller teams or solo practitioners. Because the platform offers so many features, it takes time to understand how everything connects and to customise it for your clinic’s specific workflow. Additionally, certain parts of the interface could be more intuitive or visually modern. Also, some features like SMS credits or add-ons Marketing are not free; extra charges applies.

Switched from

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

I switched to Pabau because I needed a comprehensive, medical-grade software that could handle all aspects of my clinic in one place from patient records, online bookings, consent forms, before/after photos, to marketing and compliance. Other systems I used before were either too basic or required multiple platforms to achieve the same results. Pabau stood out because it was designed specifically for aesthetic and medical clinics, and offered the kind of automation, professionalism, and clinical documentation I needed to grow confidently and stay compliant.

Review Source

JA

Johanna A.  
Trichologist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very happy!"

January 13, 2026

5.0

Overall it is full detailed and abilities to collect my clients information. Customer service has been great as well.

Pros

How fast and informative to resolve the concern. She was very friendly and explained things to me. It was nice.

Cons

Not being able to give the option for my client to tip on an invoice. However, thats only because that is what I was use to before.

Alternatives considered

[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)

Reason for choosing Pabau

I chose Pabau for cost. All in one and the abilities to go as I grow.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

I needed a software more on the medical side as I am a Trichologist

Review Source

OR

Osanna R.  
Assistant Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Ease and Efficiency"

February 13, 2025

4.0

Overall, the platform is easy to use once set up. It brings together all aspects of the clinic into one space very nicely.

Pros

Pabau is a great platform for the clinic I work at. It meets all our needs and more. Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the business - all in one place. The ease of use is especially helpful given that our clinic relies on using this platform everyday. Additionally, the success team is especially helpful for answering all questions. They are very efficient in our meetings in answering all our questions and helping to make suggestions that ensure the best use of the system.

Cons

Sometimes due to the time difference across different countries, it makes it difficult to schedule times however the support teams do their best to make sure meetings are scheduled at times most convenient for us (the users). The onboarding process was not done effectively

Switched from

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)

Pabau has many more features all on one platform which has made it easier to use.

Review Source

NE

Nathan E.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Exceptional customer service and extensive software"

March 4, 2025

5.0

Pabau customer service has been exceptional. The support staff and sales have been immediately responsive, professional, and flexible working with our clinic’s busy schedule. The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time, increase customer service and retention, and increase revenue.

Pros

Pabau’s customer service has been exceptional to work with setting up our clinic’s forms and POS system. Their customer service team is responsive and flexible, working with our clinic’s busy schedule.

Cons

The Pabau software system is extensive and thorough, therefore there is a steep learning curve. I would not say this is a con so much as a time commitment to excellence. If you are looking for something quick and easy, then you get what you pay for. With Pabau, you get it all.

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)

Reason for choosing Pabau

Pabau has a better aesthetic and the integration of the POS, online booking system, and forms is comprehensive.

Review Source

SM

Suchira M.  
Company Director  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Pabau Makes Running a Clinic Easier"

September 18, 2025

5.0

Pabau has streamlined my practice, saving time on admin while improving patient care. Easy to use, professional, and well supported.

Pros

It gives me confidence that my practice is compliant and professional, while saving me a huge amount of admin time. My patients find it easy to use, and it allows me to focus more on care rather than paperwork.

Cons

There’s a bit of a learning curve at the beginning, and some areas could feel more streamlined.” Occasional glitches do happen, but the support team resolves them quickly

Alternatives considered

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing Pabau

I opted for Pabau because it’s built specifically for medical and aesthetic clinics, so it combines everything I need – treatment-notes, consent forms, photo tracking, online booking, reminders – in one system. Many alternatives are either too general (just scheduling or salon-based) or require multiple separate tools. With Pabau, I get compliance, automation, and better patient care without stitching together different platforms

Review Source

PF

Paul F.  
Director  
Cosmetics  
Used the software for: Less than 6 months

### "Pabau set me up for success - highly recommended"

August 2, 2025

5.0

Working with the Pabau team has been an exceptional experience from start to finish. As a business owner, having the right support during setup and integration is crucial, and I couldn’t have asked for a better team. I had regular meetings with \[sensitive content hidden\], my Success Specialist, who was incredible throughout. She guided me step-by-step through setting up the booking system, ensuring it was not only functional but also visually appealing and accessible for clients. Her dedication and attention to detail made a real difference. \[sensitive content hidden\], the Data Operations Specialist, was fantastic in integrating my services and medical forms seamlessly into the platform. Everything works efficiently and is customised to the specific needs of my clinic. \[sensitive content hidden\], the Client Coordinator, was always friendly, approachable, and ready to assist with any questions. It was reassuring to know someone was always on hand if I needed support. \[sensitive content hidden\], the Revenue Specialist, played a key role in helping organise my revenue streams and create effective marketing strategies aimed to attract more clients. His advice has been incredibly valuable. Overall, the Pabau team has been friendly, knowledgeable, and genuinely invested in my success. I highly recommend their services to any aesthetics or medical business looking to streamline their operations and grow with confidence. – Paulosophy Aesthetics

Pros

The team were excellent, friendly and helpful. The booking system itself is personalised to my business which they client sees and helps with client engagement and retention.

Cons

There was not any aspect that I disliked. I think the process of setting up the account took about 4 weeks in total but I definitely think that is needed to ensure all the different aspects of the system are to your likes and needs for the business.

Review Source

VC

Viorica C.  
Aesthetic Practitioner  
Medical Practice  
Used the software for: Less than 6 months

### "Comfortable and very good support."

October 13, 2025

5.0

Excellent and very knowledgeable meeting I had with \[sensitive content hidden\], he explained everything clearly. I really appreciated the professional approach and the attention to detail. Highly recommend!

Pros

Friendly and well-organised. It makes managing appointments, client records, and communication so much easier. Everything is in one place, which saves a lot of time.

Cons

Overall works very well, but it can feel a bit overwhelming at first because there are so many features. Once you get used to it, though, it becomes much easier to navigate.

Review Source

BS

Beata S.  
Aesthetic Practitioner  
Cosmetics  
Used the software for: Less than 6 months

### "“Outstanding Support & Exceptional Results”"

September 2, 2025

5.0

I can’t praise this software and team enough! Everything is so well-organised and handled for me, which made the whole process stress-free. The 24/7 support is fantastic – every question I had was answered clearly, and all of my concerns were addressed and resolved with professionalism. This software has truly changed everything for my business, making it far more effective and allowing me to better support my clients. A special thanks to \[sensitive content hidden\] , who supported us every step of the way. Our whole team felt guided and cared for throughout. I’m truly grateful to \[sensitive content hidden\] and the entire team for their dedication and excellent service!

Pros

Business Transformation – makes operations more effective and streamlined. Client Support Boost – allows you to provide better service to your clients. 24/7 Professional Support – help is always available, day or night. Organised & Stress-Free Setup – everything is set up and managed for you. Clear Communication – questions are answered thoroughly and concerns resolved quickly. Professional Team – supportive and highly knowledgeable staff. Guidance from Start to Finish – dedicated support throughout the entire process. Confidence & Peace of Mind – knowing experts are handling everything.

Cons

The system is very comprehensive, and if I had tried to set it up on my own, I would have struggled. Thankfully, the team managed everything for me, which made the process smooth and stress-free.

Review Source

UR

Uliana R.  
Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "All in once features and great Support team "

December 26, 2025

5.0

The platform assists me with operations and marketing, including CRM and every step I need to complete. I also appreciate the excellent AI integration, which offers plenty of opportunities to explore and implement new features.

Pros

This all-in-one system is incredibly convenient. You don't need to purchase countless add-ons to access the tools that everyone values, which sets it apart from other companies. The team is exceptionally helpful and understanding, and every meeting has been both productive and informative. Implementation is straightforward, with clear instructions, and the interface is extremely user-friendly. The connection is reliable, communication is quick, and integration is seamless. It's ideal for daily use and supports ongoing growth. The platform assists me with operations and marketing, including CRM and every step I need to complete. I also appreciate the excellent AI integration, which offers plenty of opportunities to explore and implement new features.

Cons

That I did not switch to them earlier. I like that they combine all the basic and everything needed for every step of operation

Review Source

NF

Naomi F.  
Nurse  
Medical Practice  
Used the software for: 1-2 years

### "Pabau Experience "

November 17, 2025

5.0

Very good overall experience with the team and with the system itself. I have been using Pabau for 2 years now and the team have supported with throughout.

Pros

The customer support is great, they are easily contactable and responsive, any issues are resolved quickly. The system itself does a lot for you when you utilise its features. Your dedicated team are amazing at meeting you to set everything up so you can make the most of the whole system, but also great at continued development and growth. Pabau is quite a logical system so when navigating it’s easy to use.

Cons

Some processes can have many steps which if you’re not familiar with can take time getting used to. But once you start spending time on the system the processes are logical.

Review Source

JG

Jas G.  
director  
Medical Devices  
Used the software for: 1-2 years

### "Best system "

January 13, 2026

5.0

Positive, I feel the customer support is strong. They are very professional and skilled individuals who work swiftly to help with any issue.

Pros

Hi I have been a customer of Pabau for almost two years. The customer service is worth every penny. I a very pleased with how the system works and the advisors which are available to help your system run smoothly and professionally.

Cons

the price I think is a lot. The price can be reduced I feel especially for loyal customers. This would be nice.

Review Source

AB

Alina B.  
Clinical director  
Cosmetics  
Used the software for: 1-2 years

### "Clinical director "

July 28, 2025

5.0

My experience with Pabau has been very positive. The app is packed with great tools that are really helpful for managing my project. Everything felt smooth and user-friendly. I also really appreciated the support from \[sensitive content hidden\]—he was knowledgeable, supportive, and made the whole experience even better.

Pros

Pabau is a great software with a wide range of useful tools, really impressive and intuitive to use. I especially want to highlight the support I received from \[sensitive content hidden\]. He was incredibly knowledgeable, supportive, and genuinely helpful throughout the whole process. I really appreciated his guidance and overall had a very positive experience!

Cons

Sometimes it can be too difficult to understand how it works, too complicated. Little bit expensive as well.

Review Source

JK

Jolie K.  
Aesthetic Injector  
Cosmetics  
Used the software for: 1-2 years

### "Fantastic Pabau"

January 24, 2025

5.0

I had an absolutely fantastic experience! From start to finish, everything was handled with the utmost professionalism and care. \[sensitive content hidden\] went above and beyond to ensure I was completely satisfied, offering expert advice and support throughout. His attention to detail and friendly approach made the entire process seamless and enjoyable. I couldn’t be happier with the service I received and would highly recommend Pabau to anyone looking for quality and reliability. Thank you, \[sensitive content hidden\], for your outstanding dedication, you truly made a difference!

Pros

What I liked the most was \[sensitive content hidden\]’s exceptional attention to detail and his willingness to go the extra mile to ensure everything was perfect. His friendly and professional approach made the entire experience stress-free and enjoyable.

Cons

If I had to mention one minor con, I would have appreciated a bit more clarity on the available options from the start.

Review Source

DR

Dawn R.  
Nurse practitioner  
Medical Practice  
Used the software for: 6-12 months

### "Well worth the investment"

February 12, 2026

5.0

excellent service from all of the development team. There are still some aspects that may need tweaked, however there is the ability to suggest areas to be changed

Pros

Great support on setting up the software. The software has lots to offer from notes and records to emails

Cons

a lot to learn which is not easy when you're old. but the support helped. I still need help occasionally

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.