# Pabau Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pabau Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/140062/Pabau-CRM --- # Pabau Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pabau ## What is Pabau? Take your medical practice and patient management to the next level with Pabau. Simplify your daily tasks — such as scheduling appointments, sending reminders, managing patient records, and more. See why over 23,000 users trust Pabau. Book your personalized demo today. ## What is Pabau used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Spa](https://www.capterra.com/medical-spa-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Overall rating Based on 620 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Pros & cons Intuitive and efficient platform Supportive staff and onboarding Recurring bugs and instability Additional fees and unclear costs Starting price $59 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pabau?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pabau.com&name=Pabau) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pabau 4.6 (620) VS. [4.8 (500)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (620) Ease Of Use 4.6 (364) Value For Money 4.4 (561) Value For Money 4.7 (254) Customer Service 4.6 (587) Customer Service 4.8 (358) ## Pabau alternatives [4.6 (109)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [ModMed](https://www.capterra.com/p/124590/EMA/) [4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (854)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [View all alternatives](https://www.capterra.com/p/140062/Pabau-CRM/alternatives/) ## Who uses Pabau? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and efficient platform 93% positive reviews out of 58 Most users comment ease of use streamlines tasks, simplifies processes, and enables quick adaptation for daily operations. Recurring bugs and instability 67% negative reviews out of 58 Some reviewers describe bugs and issues as frequent glitches, system crashes, and unresolved technical faults impacting reliability. Jose R Chief I.T and Legal Officer, 2 - 10 employees. "There are reoccurring bugs and glitches that we have identified when using the platform." Supportive staff and onboarding 97% positive reviews out of 38 Most users report staff management is enhanced by responsive support, effective onboarding, and accessible training resources. Robert H Doctor, 2 - 10 employees. "The staff is very helpful and engaged in making Pabau individualised and tailored to specific business needs." Additional fees and unclear costs 49% negative reviews out of 45 Some reviewers indicate pricing concerns with unexpected charges, costly features, and lack of transparency in payment deductions. Brett B Office Manager, 11 - 50 employees. "We reached out to Pabau and they are unwilling to give us a refund (not even a partial refund)." Comprehensive business growth tools 94% positive reviews out of 35 Most reviewers indicate business growth benefits from integrated marketing, organization, and scalable features supporting expansion. Frequent slowdowns and lag 95% negative reviews out of 21 Most users report performance and speed issues with slow loading, regular lag, and occasional outages disrupting workflow. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 4.7 (198) 75.25% of 198 reviewers that rated this feature as important or highly important This aspect helps you streamline appointment booking, track availability, and reduce no-shows. Reviewers indicate it’s easy to use, improves workflow, and supports online management, though some mention glitches, waiting list limitations, and manual adjustments for block times. Patient Scheduling 4.6 (197) 66.50% of 197 reviewers that rated this feature as important or highly important Pabau offers flexible scheduling, automated reminders, and color-coded options for efficient planning. Some reviewers find it user-friendly and helpful for team coordination, but others report occasional technical glitches and issues with online scheduling accuracy. Patient Records Management 4.6 (172) 68.60% of 172 reviewers that rated this feature as important or highly important With this capability, you can securely store, access, and update patient records, including documents, forms, and images. Reviewers appreciate the ease of use, regulatory compliance, and integration with labs, but some find document organization limited and folder creation lacking. Calendar Management 4.7 (158) 85.44% of 158 reviewers that rated this feature as important or highly important It gives you a clear, visual overview of appointments, staff, and room schedules. Users think the calendar is simple to use, easy to navigate, and helps manage daily operations, though some mention minor difficulties moving appointments and adapting for non-clinic services. HIPAA Compliant 4.7 (123) 56.10% of 123 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Reminders 4.6 (111) 88.29% of 111 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Pabau 197 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases This aspect helps you streamline appointment booking, track availability, and reduce no-shows. Reviewers indicate it’s easy to use, improves workflow, and supports online management, though some mention glitches, waiting list limitations, and manual adjustments for block times. Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients The allocation and provision of beds Before and after photos of procedure(s) Complete outstanding payments Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations It gives you a clear, visual overview of appointments, staff, and room schedules. Users think the calendar is simple to use, easy to navigate, and helps manage daily operations, though some mention minor difficulties moving appointments and adapting for non-clinic services. Synchronize with other calendars to view mutual availability and schedules Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Record candidates' information such as role, professional qualifications, experiences, skills or attributes Manage the treatment plan and coordination between care providers and patients with special health care needs Electronic patient health records Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Securely transfer, access, exchange, integrate or use data with different providers or systems Tools to aid in the collection of information to determine a person's problems and symptoms. Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email A document containing important information about medical records, procedures, trials, testing, risk and benefits for patients. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Tools that provide relevant information at specific times to support judgments and courses of action Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Electronic patient health records, including records from multiple doctors Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Electronically collect payments for goods or services Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. Digitally sign online documents Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Plan an event's time and location Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Serves chiropractic practices Software specialized for dermatologists Intended for medical use such as diagnosis, treatment, and consultation Designed for medical spas Designed specifically for physical therapy practices Specific for use in spas and salons Store, manage and track all forms in a centralized location Determine clinically appropriate and cost-effective medications and therapies for patients Ensure compliance with the General Data Protection Regulation protocols Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Establish measurable goals and objectives and track their progress over a specific period of time Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids To scribe and interpret the written words received from online or offline inputs Gaining access to confidential health documents and information Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Support for uploading and retaining image files in the cemetery records database Conduct intake assessments to determine patient health status, medical history, conditions, etc. Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Receive lab results electronically Laboratory test results Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Manage billing and payments for a healthcare provider Records of patients' medical history Alerts/warnings for potential allergies or interactions triggered by medications Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Request two or more credentials to prove user's identity before granting access to systems Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Track and monitor patient no-show rates Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Allows medical providers and/or customers to request previously filled prescriptions online Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. With this capability, you can securely store, access, and update patient records, including documents, forms, and images. Reviewers appreciate the ease of use, regulatory compliance, and integration with labs, but some find document organization limited and folder creation lacking. Pabau offers flexible scheduling, automated reminders, and color-coded options for efficient planning. Some reviewers find it user-friendly and helpful for team coordination, but others report occasional technical glitches and issues with online scheduling accuracy. Accept, record, and reconcile financial transactions Track and process employee payroll (salaries, wages, etc.) and commissions on sales A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Manage physician availability and schedules Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Predict future data based on historical data sets Enables medical providers and/or patients to electronically cancel prescriptions Enables medical providers and/or patients to electronically renew existing prescriptions Real-time pricing data for products, services, etc. Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Create treatment plans that document interventions and outcomes to track patient progress Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Estimated waiting time in the queue Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (620) 4.6 Based on 620 reviews ## Pricing Value for money 4.4 (561) [View pricing plan details](https://www.capterra.com/p/140062/Pabau-CRM/pricing/) Startup $59.00 Flat Rate,Per Month It includes: - Less than 100 patients - Digital client records - Booking system - Appointment reminders - Before and after photos - POS - Customizable forms and treatment note templates - AI-powered Agents - Built-in marketing features such as gift cards, loyalty program, packages, and memberships - staff management Value for money 4.4 (561) 4.4 Based on 561 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ GoCardless](https://www.capterra.com/p/156081/GoCardless/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (587) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (587) 4.6 Based on 587 reviews ## User reviews Overall rating 4.6 Based on 620 reviews Filter by rating 5(477) 4(100) 3(22) 2(10) 1(11) Mentioned topic Sorted by most recent KB Karlyne B. OWNER Medical Practice ### "AMAZING!! Great EMR system for Medical Spa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 My overall experience with Pabau has been very positive. It’s a comprehensive, all-in-one system that has helped streamline my workflow by bringing scheduling, charting, client communication, and payments into one place. Once everything is set up, it makes managing day-to-day operations much more efficient. There is a bit of a learning curve in the beginning, especially when customizing forms and workflows, but the flexibility is worth it. I’ve been able to tailor the system to fit my practice needs, which has made a big difference in organization and overall client experience. Pros What I liked most about Pabau is how all-in-one the system is. It streamlines scheduling, charting, client communication, and payments into one platform, which makes daily workflow much more efficient. I also appreciate the customizable forms and templates, which are especially helpful for tailoring documentation to my practice. The client experience feels elevated as well—with online booking, automated reminders, and easy intake forms. Overall, it helps keep everything organized and reduces the need for multiple systems. Cons One of the main downsides of Pabau is the initial setup and learning curve. Customizing forms, templates, and workflows can feel time-consuming and a bit overwhelming at first. Some features aren’t as intuitive as they could be, which can slow things down when you’re getting started. There are also occasional limitations with customization and integrations, depending on what you’re trying to do, and certain updates or changes can take time to fully implement. Overall, it’s a strong platform, but it does require patience upfront to get everything running smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Cassandra B. Registered Nurse Alternative Medicine ### "Clinic Organisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2026 Very good experience as I feel more professional in running a clinic without having to scramble through paperwork. Pros The in depth software. Pabau helps run every aspect of my aesthetic business. From the simplest of needs like appointment calender and point of sale to running teams, doing tax and daily balance sheets. The whole system is digitalised to be efficient in this modern world. Cons It takes time to learn the whole system. There is a lot of personalisation that goes into the system and very time consuming. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reasons for choosing Pabau In depth and had all the clinical side that I required Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Shital P. Practice Manager Health, Wellness and Fitness ### "Excellent Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Love all the features and can't wait to put them to goo use. I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch Pros I like that it's easy to use, the support system in place is incredible and you can book sessions to understand topics more Cons nothing really... there's a lot to cover but don't dislike it. I think maybe having 1 account rep to go to would be more beneficial. Switched from [Dentally](https://www.capterra.com/p/153816/Dentally/) We made the switch to enable better managementof the Skin clients and we can specifically manage the track the process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Noelli Marie P. CEO Health, Wellness and Fitness ### "Pabau experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 22, 2026 so far good, customer support has been good and efficient in setting up our account and showing us all the features. Pros User friendly and has smart and helpful features. Allows multiple users and can integrate to your website and other social media platforms. Cons The downside is that it is more expensive than other CRM available, and they are increasing fee soon too. Alternatives considered [Zanda](https://www.capterra.com/p/180530/Power-Diary/) Reasons for choosing Pabau more user friendly and has more features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Office Manager Medical Practice ### "Switched from this to another patient management software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 17, 2026 I cancelled it and switch to carepatron which has been great. It is a lot easier to set up and I was able to use it daily. I was not able to ever figure out Pabau, it is probably great if you can get it set up, but I am a small practice and had a hard time contacting support. Pros I didn't like Pabau, it was super difficult to use. I had to replace it with Carepatron which was much more intuitive. Cons I found it clunky and very difficult to use. I was not able to ever set it up and paid for months without ever getting any benefit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. UA Umair Ali Z. Director Health, Wellness and Fitness ### "Mind Blowing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 16, 2026 They are fantastic team Effort listen our quires and always get back to us with a relevant suggestions Pros They are very friendly,always approachable, very efficient and informative, They understand the situation very well Cons System get slow down in quite few times,it gets frustrated and we loose our time at the bookings to finalise Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rebecca W. Registered Nurse Clinic Owner Health, Wellness and Fitness ### "Excited to get going with Pabau!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2026 Very good - staff have been friendly and helpful and the support has been clear and efficient. Excited to get going properly with it. Pros The wide range of sophisticated functions that will make working life much quicker, easier and more effective / quality. Cons I am finding it harder than expected to learn the system, but that's a lot to do with my time constraints and limited IT skills! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FK Fazia K. Owner, Clinical Director, RN Health, Wellness and Fitness ### "Highly intuitive and perfect for start ups and beyond" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Starting a new business is overwhelming, but Pabau has taken a huge burden off my shoulders. It is incredibly easy to use, even with the vast amount of features available. Having everything in one spot gives me such a peace of mind and has made me feel significantly less stressed. For a new business, affordability is key, and Pabau delivers great value. What really stands out is the support - the walkthrough has been fantastic, and they truly guide you through everything step by step. I highly recommend it to anyone - starting up or established as I can see myself using this for a long time to come. Pros Ease of use, support, set up, affordability, number of features, the education and resources provided Cons At this time, I have not used it long enough to find the cons just yet. So far the system, resources, support has been great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marin M. Manager Medical Practice ### "All-in-One Solution That Simplifies Everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 My overall experience with Pabau has been excellent. It’s made managing daily operations much more efficient and organised, with everything in one easy-to-use system. The features work seamlessly, and it’s really helped save time on admin tasks. Overall, it’s been a reliable and valuable tool that has made a big difference in how smoothly things run. Pros What I like most about Pabau is how easy it makes managing everything in one place. Booking appointments, handling client records, and taking payments all feel really smooth and well-organised. It’s saved me a lot of time on admin, and the automated reminders have helped reduce no-shows. Overall, it just makes running day-to-day operations much simpler and more efficient. Cons Honestly, I haven’t come across any major downsides so far. My experience has been very positive, and everything works smoothly for my needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business Operational Manager Medical Practice ### "Great system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 24, 2026 Overall, Pabau is a good system for a private clinic, with everything you need all in one system. Any questions or issues i have had, have always been dealt with quickly and efficiently Pros It is ergonomic and easy to use. It has everything you need to run a private clinic all in one place. Cons It can take time to implement suggestions, which is understandable given the number of clients and users Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Pabau There are more relevant features and looked easier to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Popular comparisons [ModMed vs Pabau](https://www.capterra.com/compare/124590-140062/EMA-vs-Pabau-CRM)[Carepatron vs Pabau](https://www.capterra.com/compare/140062-195467/Pabau-CRM-vs-Care-Patron)[DocVilla vs Pabau](https://www.capterra.com/compare/140062-203619/Pabau-CRM-vs-DocVilla)[Tebra vs Pabau](https://www.capterra.com/compare/129169-140062/Tebra-vs-Pabau-CRM)[athenaOne vs Pabau](https://www.capterra.com/compare/98735-140062/athenaOne-vs-Pabau-CRM)[Practice Mate vs Pabau](https://www.capterra.com/compare/140062-210524/Pabau-CRM-vs-Practice-Mate)[HST Pathways vs Pabau](https://www.capterra.com/compare/140062-178241/Pabau-CRM-vs-HST-Pathways)[PatientNow vs Pabau](https://www.capterra.com/compare/92269-140062/PatientNOW-vs-Pabau-CRM)[MidexPRO vs Pabau](https://www.capterra.com/compare/9040-140062/MidexPro-vs-Pabau-CRM) [Noterro vs Pabau](https://www.capterra.com/compare/140062-164994/Pabau-CRM-vs-SOAP-Vault)[Nextech EHR & PM vs Pabau](https://www.capterra.com/compare/122691-140062/Nextech-Practice-vs-Pabau-CRM)[Jane vs Pabau](https://www.capterra.com/compare/140062-178984/Pabau-CRM-vs-Jane-App)[Advanced Data Systems vs Pabau](https://www.capterra.com/compare/129851-140062/MedicsPremier-vs-Pabau-CRM)[ClinicSense vs Pabau](https://www.capterra.com/compare/140062-178722/Pabau-CRM-vs-ClinicSense)[NextGen Office vs Pabau](https://www.capterra.com/compare/31268-140062/NextGen-Ambulatory-EHR-vs-Pabau-CRM)[eClinicalWorks vs Pabau](https://www.capterra.com/compare/120360-140062/eClinicalWorks-vs-Pabau-CRM)[IntakeQ vs Pabau](https://www.capterra.com/compare/140062-147369/Pabau-CRM-vs-IntakeQ-Online-Intake-Forms)[SimplePractice vs Pabau](https://www.capterra.com/compare/130710-140062/SimplePractice-vs-Pabau-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)