# eTrak Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eTrak Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more. Source: https://www.capterra.com/p/140080/eTrak --- # eTrak Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eTrak ## What is eTrak? The eTrak Recreation Software family of products -- eTrak-Plus, eTrak-Pro, and eTrak-Play -- provides cloud-based, cost-effective, powerful recreation management solutions for any sized organization. Secure, fast, and reliable, each eTrak Recreation Software system enables management of registrations, reservations, reports, camps, leagues, and much more. Get easy online registrations, rentals and payments from any web-enabled device with eTrak Recreation Software, the Ideal Blend of Tech and Rec ## What is eTrak used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eTrak?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.etrak.com/&name=eTrak) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eTrak 4.4 (16) VS. [4.3 (147)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting Price $99 Per User, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (16) Ease Of Use 4.1 (147) Value For Money 4.6 (16) Value For Money 4.1 (124) Customer Service 4.7 (15) Customer Service 4.6 (145) ## eTrak alternatives [3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting price $3835.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (26)](https://www.capterra.com/p/186896/Club-Caddie/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140080/eTrak/alternatives/) ## FAQs about eTrak Overview ### Which roles and teams benefit most from eTrak? eTrak is most used by administrative staff, finance teams, and parks and recreation managers who need to organize service requests, track transactions, and maintain accurate records. Coordinators and department leaders use it to manage programs, facilities, and community operations, while support staff rely on it for scheduling, documentation, and day-to-day workflow visibility. Answer based on 15 reviews Overview ### What company size and specific industries is eTrak built for? eTrak is designed for parks and recreation agencies, athletic leagues, health clubs, community centers, and similar organizations that manage recreation programs. It suits businesses of varied sizes that need support for leagues, tournaments, memberships, campgrounds, and related activities. Features and Usability ### What are the key features of eTrak? eTrak offers billing and invoicing, check-in/check-out, and registration management for handling bookings and payments. It also includes membership management, contract and license management, and employee management, along with event management, facility management, league and team management, child care, and rental management. Getting Started and Support ### What training and onboarding options does eTrak offer? eTrak provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and step-by-step consultation. Getting Started and Support ### What customer support options does eTrak offer? eTrak provides 24/7 Live Rep support for customers needing direct help at any time. Support quality cannot be characterized from reviewer feedback in the catalog, so the available channel is the only confirmed support option listed for eTrak. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Check-in/Check-out Track the status of assets and whether they're checked in or out Contract/License Management Track, store, and access client contracts or licenses Employee Management Track employee schedules, availability, and performance across projects and tasks Event Management Schedule and manage the logistics of activities and other gatherings Facility Management Manage the maintenance of building facilities eTrak 10 features Create, manage, and send invoices or bills to customers Track the status of assets and whether they're checked in or out Track, store, and access client contracts or licenses Track employee schedules, availability, and performance across projects and tasks Schedule and manage the logistics of activities and other gatherings Manage the maintenance of building facilities League/Team Management Database of members to track personal information of individuals and families Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Streamline, automate and manage the rental of properties, facilities, assets, or equipment Get Advice We can help you find the software with the features you need. Features 4.3 (16) 4.3 Based on 16 reviews ## Pricing Value for money 4.6 (16) Free Trial Basic $99.00 Per User,Per Month Value for money 4.6 (16) 4.6 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (15) 4.7 Based on 15 reviews ## User reviews Overall rating 4.4 Based on 16 reviews Filter by rating 5(8) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CH Cheryl H. Recreation Superintendent ### "We are one of the original users of Etrak and we love all the features." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 27, 2018 Pros We use most of the features of Etrak and we especially like that the software is flexible and user friendly. We can request new reports to meet our needs and the programmers understand recreation. Cons Sometimes there are changes made to the software that we aren't made aware of; glitches in fee rules sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sid C. Community Services Business Manager Government Administration ### "eTrak-Plus software is can be used in a variety of applications and functions." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 27, 2018 Automation of the registrations, rentals, memberships and collection processes across several specific operational areas with in our Leisure Services Department. Presence online for conducting business. Pros The software is very adaptable to the way your organization operates. The fee rules can be set-up very specifically to your operating requirements. Cons (1) Lack of documentation to support system set-up and use of the software. (2) Software updates are often implemented with short notice and during normal operating hours. If would be great if software updates could be scheduled by automation, outside of normal operating hours. Preferably between mid-night and 4:00 am. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TE Tina E. Finance Recreational Facilities and Services ### "good value for the money" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 27, 2018 Pros faster reports since switching from java. The old reporting system was very slow. Enjoying this new version Cons Wish all reports worked liked I wanted it them to. Too many clicks to have to make to run a complete report of all participants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rachael M. Assistant Director ### "From day one they are there for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 27, 2018 Pros The customer support is outstanding! Ease of navigation on the admin end. It can handle what our department needs are easily. If we need it to do something the Etrak staff does its best to make it happen. The 24 hour help line is really what makes it great. Cons At first it was difficult to help to customers issues as they see a different screen then we do in house. But honestly once you get comfortable with the system it is easy to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Suzanne C. Recreation Foreman ### "The customer service that I have experienced with eTrak has been excellent. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 27, 2018 Pros I like the great customer service that comes with the product. I've always had an easy time contacting the company when I have an issue. Cons I would prefer to take the items I do not use and make them invisible. This I'm sure can be done already. I do not have any cons about the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KN Kaitlyn N. Youth Associate ### "Only a few glitches that I have had reoccurring problems with. Once explore, it gets easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 March 27, 2018 Pros Flex registering dates Sections make it easier to create classes Easy catalog set up Can change fees in payment Cons Not all reports turned on Glitches with registering Doesn't prevent double registration Some students don't show up on reports Emailing participants doesn't give correct participants in class Too many steps to creating a class Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Brie C. Recreation Coordinator ### "So much smoother than our previous software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2018 Attendance tracking, families, merging duplicate members Pros Ease of use. Customer satisfaction. Initial set-up is a bit cumbersome, but so awesome when you get going! Cons Nothing yet! It's attendance tracking capabilities are so great, and will make my job much easier in the long run. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Gregg G. Manager Recreational Facilities and Services ### "We love Etrak! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2018 Pros Our parents have said it is the best registration system they have used. It is an easy interface to work with the day to day operations Cons Sometimes customized reports take a little long to develop. It would be helpful to have timeframe for how long it would take. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Renee C. Administrative Assistant ### "Great customer service!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 26, 2018 it is our registration system for our entire department - we run our reports with it and set up rosters with it as well. Pros Customer service is really good and running reports is fairly easy. There is always something new to learn and discover about the efficiency of the program that I wasn't aware of. Cons The language used in the etrak registration program can be a little confusing at times. There seems to be numerous steps sometimes which can be frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tom M. Facility Manager Recreational Facilities and Services ### "Great staff to work with. They understand recreation issues and come up with solutions." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 26, 2018 Ease of completing the survey. Did not use it to create the survey. Pros New staff can be registering people in 15 minutes of training on software. Facility scheduling, you can see multiple rooms for the same day on 1 screen. Cons Intermittent re-boots of software. Some reporting needs updating. Use of JAVA for quick printing would be good to go away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/140080/eTrak/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.