# SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 13th, 2026 # Reviews of SimplyBook.me Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews Jayden C Business Development DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings.“ March 27, 2026 KN Katrin N Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.“ August 8, 2025 OR Oliver R OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others .“ June 18, 2025 Eliška Š ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing.“ November 10, 2025 Jayden C Business Development DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling.“ March 27, 2026 Vp Vanessa p CounselorMental Health Care, Self-employedUsed the software for: 1-2 years. “The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders“ July 17, 2024 MA Michael A FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.“ November 10, 2025 TA Temiloluwa A Tutor, MusicianMusic, 2 - 10 employeesUsed the software for: Less than 6 months. “the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked“ July 16, 2024 ## Showing most helpful reviews Showing 1-25 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eliška Š. Production Events Services Used the software for: Less than 6 months ### "Easy Setup, Great Support, and Excellent Value" November 10, 2025 5.0 My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system. Pros Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money Cons No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area Review Source Response from SimplyBook.me November 25, 2025 Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team OR Oliver R. Owner Events Services Used the software for: 2+ years ### "Focused on the essentials and without unnecessary notifications!" June 18, 2025 5.0 The biggest advantage is the cloud based nature. This means I always have all my data with me, whether in the office, onsite with a client or on vacation. This has become indispensable for me. Pros The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others . This way, all employees can see what has happened and what still needs to be done. Cons Connections like those to Office 365 are not possible. This is urgently needed to reach more applications and usage in our company. Switched from [CentralStationCRM](https://www.capterra.com/p/148510/CentralStationCRM/) With the previous tool, I could not grant external employees access to certain areas which made it hard for remote work. Review Source Response from SimplyBook.me July 7, 2025 Hi Oliver, thank you so much for your thoughtful feedback! We're delighted that the documentation feature and cloud-based access have made SimplyBook.me such a valuable tool for your team. It's great to hear how it supports your operations across different locations. We also appreciate your suggestion regarding Office 365 integration — feedback like this helps us improve. Thanks again for being a loyal user for over two years! EM Eku M. Club Director Sports Used the software for: Less than 6 months ### "Honest Review of Simplybook" March 13, 2025 1.0 Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable. There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time. For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues. Pros I did not see any pros with SimplyBook.me Cons The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly. Review Source Response from SimplyBook.me March 17, 2025 Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team. VR Verified Reviewer Business Development Director Education Management Used the software for: 1-2 years ### "Best booking solution" March 27, 2026 5.0 Simplybook has been a game-changer for our business. It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle. The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings. It truly is the best booking solution out there, streamlining our entire workflow efficiently. Highly recommended for anyone looking to simplify their scheduling and reclaim valuable time. Pros Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling. This frees them up to focus on their core business, with one reviewer calling it a "game-changer" that takes "chaos out of my life" . Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and their clients to navigate . Extensive Features & Customization: The wide range of features and "custom features" allows businesses to tailor the system to their specific needs, whether for a solo practice or a larger operation . Excellent Customer Support: Users frequently praise the support team for being "swift," "helpful," and providing "creative solutions" via live chat . Good Value: The pricing model, which allows unlimited providers and services, is seen as excellent value, especially for small to medium-sized businesses Cons Cost of Features: Essential features often require paid upgrades or occupy limited "custom feature" slots, and some paid add-ons are considered expensive Review Source Response from SimplyBook.me May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team JH Justin H. Administrator Financial Services Used the software for: 1-2 years ### "Simply breaking the mold in a world of cookie-cutter booking software" March 28, 2025 5.0 Overall it was a fantastic experience. I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air. Pros The exceptionally high level of features and customization options, especially when compared to other booking options / software. Cons Customization is something of a double-edged sword - the more you have, the more complicated things become. This felt compounded by the way things were organized, like having to go to multiple different sites depending on what you need to do. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Clover](https://www.capterra.com/p/226864/Clover/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reason for choosing SimplyBook.me The price for SimplyBook.me ended up being much cheaper - by far. And while all the other options I tried were decent, in the end they would be missing some key features that I didn't want to go without. Review Source Response from SimplyBook.me July 7, 2025 Thank you, Justin! We're thrilled to hear SimplyBook.me has been a breath of fresh air for your business. It's great to know our features and pricing stood out compared to other tools you tried. We also really appreciate your honest feedback about customization—it's something we’re always looking to make easier. If you ever have suggestions on how we can simplify the experience further, we’d love to hear them. Thanks again for the thoughtful review and for choosing SimplyBook.me! CA Chris A. Communications Specialist Individual & Family Services Used the software for: Less than 6 months ### "Happy to find a booking service with so many extra features!" February 21, 2025 5.0 I'm still a new user and overall I am very happy. Pros Feature rich to expand use as my needs grow. New to system but does everything I need as a single provider with one to one services and classes. Support so far has been excellent. Combines a lot of services into one that a basic booking service doesn't provide. Cons The only reason I would take off a star or move on down the road is that it isn't a complete white label solution. You still have to use their favicon, but it should be an easy feature for them to add in future. There is a learning curve to use site with all of its features. Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paperbell](https://www.capterra.com/p/206052/Paperbell/)[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing SimplyBook.me It met my critical needs for online booking, esthetic design, payment system, cost, and additional add-on features like I may benefit from in future. Features like enhanced notifications, social media integrations, and basic crm. Review Source Response from SimplyBook.me July 7, 2025 Hi Chris, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that SimplyBook.me has met your critical needs and that you're finding value in our rich feature set and support. It's great to know our platform is helping you grow your one-to-one services and classes with confidence. We really appreciate your feedback regarding the white label aspect. You’re absolutely right — allowing users to fully customize elements like the favicon is a logical next step, and your input has been shared with our development team for consideration in future updates. We're glad to have you on board and look forward to supporting you as your business continues to grow! Warm regards, The SimplyBook.me Team CB Ching B. Teacher Education Management Used the software for: Less than 6 months ### "Save my time and cost" July 17, 2025 5.0 My overall experience is excellent. It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress. Pros Saved me so much time and cost—I didn’t need to build my own booking system from scratch. It’s easy to use, looks professional Cons The limit of 8 custom features feels too restrictive. Many of the features are essential for running a professional service, and I often find myself needing more than 8. Increasing the limit to 12 or more would make a big difference for growing businesses like mine. Alternatives considered [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) Reason for choosing SimplyBook.me more time to build the system and safety issues Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Ching for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. KA Ken A. Owner Professional Training & Coaching Used the software for: 6-12 months ### "SimplyBook is Excellent" January 16, 2025 5.0 My overall experience is excellent! The Team is really smart and they are patient too. Pros The Live Customer Support Chat. All the Live Agents are excellent. It is 24 hours a day. And even on the weekends when they need to close down for a day and a half, they still return your emails. They help you set it up. It's worth it. Cons There is nothing that I like least about SimplyBook. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) They try to force you into using Merchant Processing Programs that offer no customer support. We needed a company that would integrate with Visa's company, Authorize.net, which is another great company. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your amazing review! We’re so glad to hear that you’ve had an excellent experience with SimplyBook.me and our live customer support team. BD Brian D. CEO Sports Used the software for: Less than 6 months ### "Amazing platform and customer service! (One good idea in here too)" November 13, 2024 5.0 Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. \[sensitive content hidden\] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience. \[sensitive content hidden\] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry. \[sensitive content hidden\] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction. Pros The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. \[sensitive content hidden\] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support. Cons One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) I need a more robust offering and Simplybook.me did just that. Review Source Response from SimplyBook.me January 20, 2025 Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me! DJE D. J. E. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "It is okay for the money" November 28, 2024 4.0 Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me. Pros All of the features and that the price was affordable. Cons The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing SimplyBook.me I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use. ML Mel L. Subconscious Behaviorist Mental Health Care Used the software for: I used a free trial ### "Health Practice Perspective " June 20, 2019 4.0 Overall is grt. Quick responses from customer services. For us, the extensive ability to customize, operate video sessions, book a variety of services, products, packages, classes, and a membership makes this an all-in-one solution. Pros Incredible amount of features for the $. HIPAA compliance / encryption SOAP notes Versatility Complete customization of confirmation emails to both service providers & Services Very easy for clients to navigate Clients can track their own packages Ability to force pre-pay Intake form option Seriously, I could list a ton more amazing features plus the fact that they continue to add more. Cons Realizing this was initially designed to serve salons, not health care providers, I hope to see improvements in the following areas: SOAP notes are the only therapy note option. Woud be nice to have a simple progress notes option. Ability to tender in person payments directly thru the platform would be a really big deal for us. Right now, a transaction is only tendered if they pay when they book thru the website. In person, we can create invoices and mark them as paid, but need to use a separate platform to capture cc payment. It would be nice if we didn't have to go thru a 3rd party for video calls. Gruveo has been good so far, but it's still extra steps to move from appt to video. Ideally, the ability for the practitioner to enter the video call directly thru their appointment calendar would be grt. A mobile app for clients to manage appts & take video calls would be excellent. I think these r the biggest things that affect us, but even with these, the simplybook platform has been grt. Reason for choosing SimplyBook.me Features to price, especially those features useful for a therapy practice. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple practice is an amazing platform for our business model with extra kudos for their video appt structure and ease of organizing therapy notes. However, as our practice grows, the cost to utilize the platform also grows significantly for us. Simplybook offers features we want, but aren't available thru simple practice at a more affordable price structure. If they can put into place my suggestions, this would prob be the perfect platform for our business. Review Source Response from SimplyBook.me July 22, 2019 Dear Mel Thank you so much for your constructive feedback, we appreciate it enormously! First of all I can say that we are working on developing an admin app and maybe a client app in next round. With regards to the videos then it is relatively simple to use jumpch.at and mixing it with our booking code to give direct contact, please check that out. With regards to the Progress note option, then yes that is something that we have considered, but is not yet on our to do list. However I know that some health centers have been using the Medical History tab for that. The automatic cc payment at place, will also be implemented later, but can not promise any date on that. Thanks again for your valuable feedback All the best The SimplyBook.me team KG Katie G. Physiotherapist Hospital & Health Care Used the software for: 2+ years ### "Helpful system generally, just a few improvements needed" October 21, 2022 4.0 Pros The calendar with different colours for different practitioners makes it easy to see when people have appointments. We loved that we could customise our website widget to make it on brand, and that this software gives the option for customers to add promo codes, as most others in this field do not allow this. The SOAP note feature is paramount to us as a physio clinic, and the whole system is very secure. Cons We need an option to attach files to our client notes, as we are a physio clinic so often have patient letters/referrals that we currently need to store elsewhere. Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option, which makes reviewing marketing efforts a bit of a nightmare. The calendar view would benefit from having a weekly view with each service providers timetable more clearly, as this can create problems for us too! Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/)[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[Nookal](https://www.capterra.com/p/190479/Nookal/) Reason for choosing SimplyBook.me The option to add promo codes, customise the website widget to our brand colours, and the price. Review Source Response from SimplyBook.me October 27, 2022 Hi Katie and thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Regarding your feedback then I will address each point: 1. This is a suggestion that we have on our list and we can hopefully add to the system later on 2. With the reports about number of sessions per client to export, then this is possible by going into reports/clients/select client/View and then you can choose export 3. It is possible with the filters to select there a certain provider and then click on "Apply" after that you choose the weekly view and then you should have a weekly view by provider. I also encourage you to have your providers using the admin app, there each one can have a really nice overview of upcoming bookings. If you have any further questions you can always contact our Live Chat and contact Dmytro our Head of Support who can assist you with anything....well as long as it is related to our system:) All the best The SimplyBook.me team CP Connor P. Detailing Consumer Services Used the software for: 6-12 months ### "SimplyBookMe Review as a Detailer" May 12, 2023 5.0 Overall, SimplyBookMe is a fantastic service especially for the price. I started using this product when I launched my business and over the past 7-8 months have never looked back and am constantly improving my booking website through them. Again it’s fantastic. Pros Some of the best things about SimplyBookMe is how easy it is to make services and have clients select to pay later or pay right then. I also like how I have control over everything booking-wise. Another thing is all the custom features that are available and always being added are perfect for my needs and there are many more suited for others. Cons What I like the least about SimplyBookMe isn’t really anything. I’ve loved it since I started using the free version and have slowly been upgrading to suit my needs in my business. If I were to nitpick it, it would be how sometimes closing your business on certain does feels as if it’s hard to find but that could be just me. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing SimplyBook.me Didn’t like Square’s features and pricing for what I was getting. Review Source Response from SimplyBook.me May 19, 2023 Dear Connor, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! We are happy to hear that we have been able to grow with you and follow your needs....hopefully this only the beginning and good luck with your business going forward! All the best The SimplyBook.me team NO Nick O. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Renewal time and we're staying" January 23, 2026 4.0 Its platform is pretty simple to use and after a while, everyday tasks become easy. It does the job. Pros We've been using Simplybook.me for a year. Its time to renew and having checked out other booking sites, we will stay with them. They are slightly more expensive but offer so much more. Being a computer illiterate I regularly run into trouble when changing the site and services / prices we're offering but the real time chat is excellent. Not once have I been left hanging or without the solution I need. Cons Unfortunately you have to use the live chat facility when making contact. No real person to speak to in person Review Source Response from SimplyBook.me July 13, 2026 Thank you so much for taking the time to leave us your great review, we truly appreciate it! All the best from the SimplyBook.me team SP Sami P. Company Founder Education Management Used the software for: 6-12 months ### "Best Booking Tool" November 3, 2025 5.0 I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications. Pros I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs. Cons some technical limitations on some plans, which can restrict what I need to do in terms of functionality. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. AK Anna K. Yoga Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Kikai Yoga academy Review " April 16, 2025 5.0 Great! I just can’t afford it at the moment but hope to come back when the situation is a bit better — economically 🤗 Pros I Loved how easy and Quick in general it was to actually build and go live with the Page, it’s super simple and the New Age look makes it very adaptable to use and fit into any other designed webpage Cons I thought it was a bit sad that it wasn’t possible to create more pages or blogs, it’s a bit limited in creation — but provides a great booking service! Review Source Response from SimplyBook.me July 7, 2025 Hi Anna, thank you so much for your kind words! We’re really happy to hear that you found the system easy to set up. We truly understand that cost can be a challenge sometimes, and we appreciate your honesty. Your feedback about wanting more creative freedom with pages and blogs is noted – we’re always looking for ways to improve. We hope to welcome you back when the time is right, and wish you all the best with your yoga academy in the meantime! tF thanasis F. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "SimplyBook.me Review - 5-Star Experience" September 2, 2024 5.0 User-Friendly Interface The platform is incredibly user-friendly, with an intuitive interface that makes setting up and managing appointments a breeze. Even if you’re not tech-savvy, the step-by-step guidance and helpful tutorials make it easy to get started. I was able to customize my booking page in no time, adding my logo, services, and personalized touches that reflect my brand perfectly. Pros Customizable Features What sets SimplyBook.me apart is the level of customization available. From tailored booking forms to personalized notifications and reminders, I could tweak every aspect of the booking process to suit my needs. The integrations with other tools like Google Calendar, Zoom, and payment gateways were seamless, making my workflow smooth and efficient. Cons Mobile App Could Use Slight Enhancements The SimplyBook.me mobile app is quite handy for managing bookings on the go, but it doesn’t yet fully match the rich experience of the desktop version. The app works well, but with a few tweaks and added features, it could become just as powerful as the main platform, providing even greater flexibility to users. Review Source Response from SimplyBook.me September 27, 2024 Thank you for your detailed review! We're thrilled to hear that you appreciate the customizable features of SimplyBook.me and that it has made your booking process smooth and efficient. We also appreciate your feedback about the mobile app. We’re continually working on enhancements, and your insights will help us improve the user experience on all platforms. If you have any more suggestions or need assistance, please don’t hesitate to reach out! SD Sylvester D. Owner Events Services Used the software for: Less than 6 months ### "Simply Worth the Effort" August 30, 2024 5.0 Simple to understand, clean, fresh interface. Great support documents. It is a very sophisticated system but made very easy to follow, understand and configure. Pros After several searches and trials, some great, some not so, once I stumbled upon Simplybook, that was it. All other trials were abandoned. I had found the holy grail. This was what I was looking for. It does it all, great features, beautiful layout and interface. Let's say I am simply overjoyed. Cons When VAT is added, it is a jump from the Standard to the premium account, but for the additional features, it's worth it. Review Source Response from SimplyBook.me September 6, 2024 We're thrilled to hear that SimplyBook.me has been a great fit for you and that you're enjoying the features and interface! If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for your positive feedback and for choosing SimplyBook.me! AA Adriana A. Customer Service Consumer Services Used the software for: Less than 6 months ### "I love SimplyBook.me" August 13, 2024 5.0 Well my overall experience is great and i absolutely love. Pros I love everything about SimplyBook.me, it is great. Cons I do not have anything like least about SimplyBook.me Review Source TM Timothy M. Owner E-Learning Used the software for: 6-12 months ### "EXCELLENT " August 1, 2024 5.0 I am happy with Simply Book, and I will recommend it to anyone Pros It is effortless, and effective for my needs as an online teacher Cons Some of the custom features need other addons to activate Review Source Response from SimplyBook.me August 16, 2024 Thank you for your positive feedback! We’re thrilled to hear that SimplyBook.me is meeting your needs as an online teacher. We understand that some custom features require additional add-ons, and we appreciate your understanding. If you have any questions about these features or need further assistance, feel free to reach out. We’re here to help and are grateful for your recommendation! AL Aleyna L. Owner Entertainment Used the software for: Less than 6 months ### "The only option for overlapping bookings" July 16, 2024 4.0 Overall I appreciate the customer support, and it's working for us, even if it's a bit clunky. Pros SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time. Cons I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes. Reason for choosing SimplyBook.me As stated above, this was the only system that allowed us to have overlapping bookings. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that SimplyBook.me meets your needs for overlapping bookings. We understand that making changes can sometimes be complex, and your feedback helps us improve. If you need further assistance or have any specific questions, our support team is here to help. RK Rachael K. Dog and cat groomer Health, Wellness and Fitness Used the software for: 1-2 years ### "4 out of 5 stars" July 17, 2024 4.0 I give it a 4 out of 5 stars overall. Very good service but lacking key things. Pros I love the free website and online scheduling. Cons It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders. I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SimplyBook.me Good value for a start up business. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your detailed review! We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements. If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business. Thank you for choosing SimplyBook.me! LD Loren D. Director of Personal Image Consumer Services Used the software for: 2+ years ### "Very nice experience for what it is. " July 16, 2024 5.0 SimplyBook was slightly difficult to get set up and I really struggled with their customer service, but it has worked really well for what we needed. Very user friendly for clients. Pros The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial. Cons Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed. I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience. We’re pleased to hear that the customization features are meeting your needs and that the platform is user-friendly for your clients. We apologize for the challenges you faced with setup and customer service; your feedback is invaluable. We’re continuously working to improve our support and user experience, and we’ll take your suggestions into consideration. If you have any further needs or concerns, please feel free to reach out. AB Angelica B. University intern Pharmaceuticals Used the software for: I used a free trial ### "Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me" June 21, 2023 5.0 I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making. Pros For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall. Cons Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions. Review Source Response from SimplyBook.me August 3, 2023 Hi Angelica, Thank you so much for taking the time to leave us such insightful and positive feedback - we truly appreciate it ! All the best The SImplyBook.me team VR Verified Reviewer Director Marketing and Advertising Used the software for: 2+ years ### "Simplybook.me Grows With Our Business From Startup to Successful Clinic" October 27, 2023 5.0 Pros When we first launched our small beauty clinic, we sought out Simplybook.me to help manage our limited appointment bookings and client base. After over two years of use, we've seen our business grow rapidly, and Simplybook.me has scaled with us every step of the way.As a startup, we needed an intuitive, easy-to-use platform that could handle online bookings for our barebones staff. Simplybook.me provided just that with their basic plan. As our appointments filled up, we upgraded to higher tiers that unlocked more features. This allowed us to sync with business calendars, process payments, send reminders, and more.Now with multiple staff members and a bustling schedule, Simplybook.me continues fitting our needs perfectly. Their plans are flexible and affordable even for higher volumes of bookings. We can customize the platform with our branding and tailor it exactly to our clinic's workflow.Simplybook.me has been an invaluable partner from our humble beginnings to now operating a successful, growing enterprise. Their scalable platform and features have allowed us to focus on clients, not bookings. We're excited to continue evolving with Simplybook.me for years to come. It's an essential tool for any small business aiming for bigger things. Cons The number of custom features is pretty limited in each plan. For example, for having a fully working payment option like accepting online payment and deposit, you need to activate two or 3 custom features out of the maximum of 4. I wish they increase those limit in the future. Review Source Response from SimplyBook.me November 2, 2023 Thank you so much for taking the time to leave us your feedback, we appreciate it greatly and it´s awesome to hear your story and how we have managed to grow together! All the best with your business going forward - we look forward to continue to work with you! Best regards The SimplyBook.me team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.