--- title: "SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1293 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/140086/Simplybook-me/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- SimplyBook.me 4.6 (1293) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of SimplyBook.me Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews EG Elizabeth G Lab DirectorResearch, 11 - 50 employeesUsed the software for: 1-2 years. “The automated reminder system has drastically reduced missed appointments, and parents frequently comment on how straightforward the booking process is from their phones or computers.“ July 24, 2026 KN Katrin N Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.“ August 8, 2025 EG Elizabeth G Lab DirectorResearch, 11 - 50 employeesUsed the software for: 1-2 years. “It has proven to be a highly dependable, secure, and professional solution that has significantly boosted our appointment show-up rates and enhanced our lab's public image.“ July 24, 2026 Eliška Š ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing.“ November 10, 2025 EG Elizabeth G Lab DirectorResearch, 11 - 50 employeesUsed the software for: 1-2 years. “SimplyBook.me has become an invaluable asset for our research lab, streamlining how we coordinate study sessions with parents and their children.“ July 24, 2026 NF Nathan F DirectorEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make sense since this could be free or included in subscription fee) and more options are needed for managing late bookings or adding bookings to a waiting list.“ March 24, 2024 OR Oliver R OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others .“ June 18, 2025 Rajesh S OwnerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Initially we had lot of trouble mainly due to number of fields required.“ October 27, 2025 ## Showing most helpful reviews Showing 1-25 of 1293 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eliška Š. Production Events Services Used the software for: Less than 6 months ### "Easy Setup, Great Support, and Excellent Value" November 10, 2025 5.0 My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system. Pros Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money Cons No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area Review Source Response from SimplyBook November 25, 2025 Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team AM Anna M. Owner, web developer, designer Design Used the software for: Less than 6 months ### "Great options to start with" July 14, 2025 4.0 Great system to start especially when you’re a small business with not too many requirements. Doesn’t the job well And integrates with google calendar. Pros SimplyBook is simple and I think that’s what I like the most about it. It has all you need when you are a small business or just starting booking. It’s free and it integrates easily (simple link works perfectly fine). A lot of customisation options, maybe even too many (as I designer its advantage for me but for some without basic knowledge about images sizes and colours it might be too much) Cons Some paid functions are quite expensive compared to other systems I tried. Also if you’re an average small business owner and have no clue about customisation, the amount of options might be too much. Alternatives considered [Versum](https://www.capterra.com/p/144096/Versum/) Reason for choosing SimplyBook.me It was cheaper to set up and start using and also less complicated, at this moment it was super important to me. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Price and cost of running it. Also I wanted something simple as I am still not sure what are my scheduling requirements so I still need to test some systems. Review Source Response from SimplyBook November 18, 2025 Thank you so much Anna for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. EM Eku M. Club Director Sports Used the software for: Less than 6 months ### "Honest Review of Simplybook" March 13, 2025 1.0 Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable. There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time. For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues. Pros I did not see any pros with SimplyBook.me Cons The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly. Review Source Response from SimplyBook March 17, 2025 Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team. WLL Wing Lam L. Director Events Services Used the software for: I used a free trial ### "Exceeded My Expectations – Highly Recommended!" July 29, 2026 5.0 I have been using it for just a few days, and it has already far exceeded my expectations. It is a fantastic booking system that has solved many of our operational challenges. The wide range of customizable options really helps streamline our daily operations and client interactions. Whenever we ran into an issue, the customer service team was quick to reply and resolve it. I am confident that we will continue using their service for our company, and I look forward to growing together! Pros What I appreciate most is how much time SimplyBook.me saves me daily. The system automates the entire scheduling process, from initial booking and online deposit collection to sending timely reminder notifications. The flexible plugin options allow me to customize forms and services to fit my exact business needs. My clients love the straightforward reservation experience, and the real-time calendar integration eliminates all scheduling conflicts. It is an incredibly reliable and complete booking solution that has completely transformed how I manage my daily appointments. Cons What I like least about SimplyBook.me is that the initial setup can feel a bit overwhelming due to the sheer number of customization options and features. It takes some time to figure out where everything is in the backend, especially when setting up complex services or specific custom features. The mobile app for admin management could also be slightly more intuitive and responsive. However, once you get past the initial learning curve, the platform works reliably. A slightly simpler interface for new users would make onboarding even better. Review Source Response from SimplyBook July 31, 2026 Dear Wing, thank you so much for leaving the positive feedback, we truly appreciate it. We also want to mention that now with our new AI assistant sitting inside the system you can get help with which features work the best for your business as well as helping to set everything up for you, please take a look and try it and I am sure that you will see how easy all the setup has become now. All the best The SimplyBook.me team MA Michael A. Founder Marketing and Advertising Used the software for: 1-2 years ### "Exceptional value for money calendar scheduling that works with top platforms" November 10, 2025 5.0 SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use. Pros Exceptional value for money calendar scheduling. Very flexible, integrates with Google, Microsoft and Apple. Excellent customer support. Cons Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me Connects with Apple's iCloud calendar, and Calendly does not. Review Source Response from SimplyBook November 18, 2025 Thank you so much Michael for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. Melissa W. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "SimplyBook.me automates the booking process in a simple way" August 14, 2023 4.0 I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me. Pros In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features. Cons Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience. Switched from [YouCanBookMe](https://www.capterra.com/p/163194/YouCanBookMe/)[Doodle](https://www.capterra.com/p/142620/Doodle/) For my online booking system, I had to program in automatic alerts, payment verification, and slot approval for the teachers. Using Simplybook.me was a breeze. Review Source Response from SimplyBook September 25, 2023 Dear Melissa Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team Paula P. Vice President, Director of Marketing Professional Training & Coaching Used the software for: Less than 6 months ### "Very happy we found SimplyBook.me" October 27, 2021 5.0 Pros What's nice about SimplyBook.me is that you can customize which features you want. Cons There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Ubindi](https://www.capterra.com/p/207076/Ubindi/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) SimplyBook.me has the most features we need. Review Source Response from SimplyBook October 28, 2021 Dear Paula, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website. All the best The SimplyBook.me team VR Verified Reviewer Business Development Director Education Management Used the software for: 1-2 years ### "Best booking solution" March 27, 2026 5.0 Simplybook has been a game-changer for our business. It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle. The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings. It truly is the best booking solution out there, streamlining our entire workflow efficiently. Highly recommended for anyone looking to simplify their scheduling and reclaim valuable time. Pros Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling. This frees them up to focus on their core business, with one reviewer calling it a "game-changer" that takes "chaos out of my life" . Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and their clients to navigate . Extensive Features & Customization: The wide range of features and "custom features" allows businesses to tailor the system to their specific needs, whether for a solo practice or a larger operation . Excellent Customer Support: Users frequently praise the support team for being "swift," "helpful," and providing "creative solutions" via live chat . Good Value: The pricing model, which allows unlimited providers and services, is seen as excellent value, especially for small to medium-sized businesses Cons Cost of Features: Essential features often require paid upgrades or occupy limited "custom feature" slots, and some paid add-ons are considered expensive Review Source Response from SimplyBook May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team PG Peter G. owner Consumer Services Used the software for: 1-2 years ### "Simplybook.Me is a must" December 30, 2025 5.0 SimplyBook.me is a strong, reliable booking platform ideal for service-based businesses that value automation, client convenience, and scalability. While power users may face a learning curve and increasing costs as they grow, the platform delivers solid functionality and professionalism when properly set up. Pros I loved the professional tools that were available to manage our clients. The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own. The fact that we now had Automated email and SMS reminders help reduce no-shows was amazing. Cons Design customization is somewhat limited without workarounds. some of its more advanced features come with a learning curve and require time to fully configure. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Better features and service were offered. Review Source Response from SimplyBook July 13, 2026 Thank you so much for taking the time to leave us your fantastic review, we truly appreciate it! And just to let you know then we now have an AI assistant sitting in the tool which can help with setting up the system for you, recommending the best features and answer any questions that you might have. Then of course we have our people in Live Chat available 24/5 if you might need anything else. All the best from the SimplyBook.me team dV denise V. CEO Sports Used the software for: Less than 6 months ### "Straight forward provider" July 29, 2026 5.0 SimplyBook.me has been straightforward to set up and gives me everything I need to manage bookings for my massage treatments and other services. I particularly like that I can organise different services, appointment lengths and prices while keeping the booking process simple for my clients. It saves me time, looks professional and makes running my small business much easier. So far, I’m very pleased with it and would recommend it to other independent therapists and service-based businesses. Pros It has all possible futures making my booking system flexible to my needs but easy for my clients to book. Cons There isnothing that ive come across yet that i do not like about simply book me. I am not tchy but really get on with this. Review Source Response from SimplyBook August 11, 2026 Thank yo so much for taking the time to leave us your positive review, we appreciate it greatly! All the best The SimplyBook.me team BD Brian D. CEO Sports Used the software for: Less than 6 months ### "Amazing platform and customer service! (One good idea in here too)" November 13, 2024 5.0 Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. \[sensitive content hidden\] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience. \[sensitive content hidden\] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry. \[sensitive content hidden\] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction. Pros The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. \[sensitive content hidden\] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support. Cons One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) I need a more robust offering and Simplybook.me did just that. Review Source Response from SimplyBook January 20, 2025 Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me! BD Becky D. Director Non-Profit Organization Management Used the software for: 2+ years ### "Great features but the recent price increases have stung a bit!" September 20, 2019 4.0 Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great. Pros It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful. Cons The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Timely](https://www.capterra.com/p/142756/Timely/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing SimplyBook.me It offered the features we need at the most favourable price. Review Source Response from SimplyBook September 24, 2019 Dear Becky Thank you so much for taking the time to leave us your feedback, we truly appreciate it. Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions. We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys. All the best The SimplyBook.me team SJ Stacy J. Program Director Legal Services Used the software for: 1-2 years ### "A game-changer!" November 16, 2022 5.0 When COVID-19 hit, my legal services nonprofit had to figure out a way to pivot from walk-in, in-person weekly consultations with new potential clients, to a completely virtual model of service. When we eventually began using SimplyBook, multiple staff called it a "game-changer" - it took so much time and stress out of scheduling consultation appointments and accepting payments in advance! It is pretty user-friendly, and tech support has always been incredibly helpful when we've contacted them via live chat. We also love how customizable the system is. Overall we've had a great experience for the past 1.5 years! Pros I love how customizable SimplyBook is - it took me a long time to get everything set up the way we wanted it at the beginning, but that was just because of how many different features I was able to customize to our exacts specifications. We also like the payments feature so that we can require clients to prepay for their appointments. Cons I wish there was a way to create certain types of appointments that are only available to certain people (for example, people with a certain password); I have suggested this feature to SimplyBook in the past and hope they develop it soon! We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a way to do that in the current system and so end up using a different (much less user-friendly) software program for those events instead of SimplyBook. I also wish we could see which clients have used which coupon codes in a single report. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me Integration with Authorize.net payment processor (preferred by our Finance department) Review Source Response from SimplyBook November 17, 2022 Dear Stacy, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Have you tried as a workaround to setup hidden categories, have your services appear there too and then you can prepare separate links for clients that you have already approved of. You can also contact our Live Chat if you want to know more about that. All the best The SimplyBook.me team CP Connor P. Detailing Consumer Services Used the software for: 6-12 months ### "SimplyBookMe Review as a Detailer" May 12, 2023 5.0 Overall, SimplyBookMe is a fantastic service especially for the price. I started using this product when I launched my business and over the past 7-8 months have never looked back and am constantly improving my booking website through them. Again it’s fantastic. Pros Some of the best things about SimplyBookMe is how easy it is to make services and have clients select to pay later or pay right then. I also like how I have control over everything booking-wise. Another thing is all the custom features that are available and always being added are perfect for my needs and there are many more suited for others. Cons What I like the least about SimplyBookMe isn’t really anything. I’ve loved it since I started using the free version and have slowly been upgrading to suit my needs in my business. If I were to nitpick it, it would be how sometimes closing your business on certain does feels as if it’s hard to find but that could be just me. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing SimplyBook.me Didn’t like Square’s features and pricing for what I was getting. Review Source Response from SimplyBook May 19, 2023 Dear Connor, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! We are happy to hear that we have been able to grow with you and follow your needs....hopefully this only the beginning and good luck with your business going forward! All the best The SimplyBook.me team BY Bruce Y. Owner Automotive Used the software for: 6-12 months ### "Best booking site " September 26, 2024 5.0 So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered. Pros Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it. Cons Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting.. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me I fit my needs better than any others. It was more versatile in set up and gave me more options. Review Source Response from SimplyBook October 4, 2024 Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support. We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out! NO Nick O. Owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Renewal time and we're staying" January 23, 2026 4.0 Its platform is pretty simple to use and after a while, everyday tasks become easy. It does the job. Pros We've been using Simplybook.me for a year. Its time to renew and having checked out other booking sites, we will stay with them. They are slightly more expensive but offer so much more. Being a computer illiterate I regularly run into trouble when changing the site and services / prices we're offering but the real time chat is excellent. Not once have I been left hanging or without the solution I need. Cons Unfortunately you have to use the live chat facility when making contact. No real person to speak to in person Review Source Response from SimplyBook July 13, 2026 Thank you so much for taking the time to leave us your great review, we truly appreciate it! All the best from the SimplyBook.me team CG CHINMAYA G. Director Sports Used the software for: I used a free trial ### "CRICKETNOW -> SIMPLYBOOK ME REVIEW" February 16, 2026 5.0 So far it's pretty good especially the support help. I am looking to set up my booking system for my company. Pros I really like that I have the ability to send text message. I also like the tech support I get from Simply book me. Cons So far, initially it's a bit challenging to navigate how to use the system but once I understand, the features are good. Review Source Response from SimplyBook July 13, 2026 Thank you so much for taking the time to leave us your fantastic review, we truly appreciate it! All the best from the SimplyBook.me team AK Anna K. Yoga Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Kikai Yoga academy Review " April 16, 2025 5.0 Great! I just can’t afford it at the moment but hope to come back when the situation is a bit better — economically 🤗 Pros I Loved how easy and Quick in general it was to actually build and go live with the Page, it’s super simple and the New Age look makes it very adaptable to use and fit into any other designed webpage Cons I thought it was a bit sad that it wasn’t possible to create more pages or blogs, it’s a bit limited in creation — but provides a great booking service! Review Source Response from SimplyBook July 7, 2025 Hi Anna, thank you so much for your kind words! We’re really happy to hear that you found the system easy to set up. We truly understand that cost can be a challenge sometimes, and we appreciate your honesty. Your feedback about wanting more creative freedom with pages and blogs is noted – we’re always looking for ways to improve. We hope to welcome you back when the time is right, and wish you all the best with your yoga academy in the meantime! DM Daniel M. Owner Events Services Used the software for: 2+ years ### "Great experience used for many years" July 17, 2024 5.0 We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding. Pros Lots of customization options, overall very flexible, and great system once setup correctly. Cons It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing SimplyBook.me Cost, features, value more or less. Review Source Response from SimplyBook August 16, 2024 Thank you for sharing your experience! We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects. It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system. Thank you for choosing SimplyBook.me and for your long-standing support! RB Renee B. Assistant Director, Academic Enrichment Education Management Used the software for: 2+ years ### "Work in progress" July 16, 2024 4.0 I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation. Pros I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return. I like the option to create different locations. Cons Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider. you cannot change have categories first then location. this would be a great feature. More effective if you have one service provider per location. not for multiple use the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider. you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented. Alternatives considered [Penji](https://www.capterra.com/p/201800/Penji/) Reason for choosing SimplyBook.me more cost efficient Review Source GR Genevieve R. General Manager Wine and Spirits Used the software for: 6-12 months ### "Adaptable for multiple uses" July 18, 2024 4.0 I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it. Pros I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often. Cons I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort. Reason for choosing SimplyBook.me They are all super expensive and don't have enough flexibility for my business needs. I tried really hard to make them work and it was a waste of time. Simplybook could easily move in on this market and would do really well with brewery taprooms especially. We're stuck because we aren't a restaurant but people want to make reservations and book events. We also often need to schedule food trucks and there isn't a booking software for that available. Two markets in need of a software that suits them. Review Source Response from SimplyBook August 16, 2024 Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us! AB Angelica B. University intern Pharmaceuticals Used the software for: I used a free trial ### "Optimize Your Booking Workflow: Exploring the Features of SimplyBook.me" June 21, 2023 5.0 I had the chance to see how healthcare professionals used the SimplyBook.me program while I was interning in the pharmaceutical research and development division. The management of patient appointments, which enabled effective scheduling and decreased administrative costs, was greatly aided by SimplyBook.me. Both employees and patients found it simple to operate the software's user-friendly online appointment booking system. The adaptable booking forms from SimplyBook.me allowed for different appointment types and particular needs. Automated appointment-reminder systems and alerts improved patient compliance with planned consultations and improved medical care overall by reducing missed appointments. The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation and decision-making. Pros For companies and service providers, SimplyBook.me has a number of benefits. Customers may quickly book appointments online thanks to the software's user-friendly design and straightforward booking system. It provides fully configurable booking forms, automated reminders, and notifications, which lower no-show rates and boost client engagement. Businesses can maximize their resources thanks to SimplyBook.me's robust calendar management tool, which guarantees effective scheduling. Online transactions can be made securely and conveniently thanks to the software's support for interfaces with well-known payment gateways. SimplyBook.me additionally offers thorough reporting and analytics, including information on appointment trends, revenue production, and customer preferences. SimplyBook.me improves consumer satisfaction, business processes, and booking efficiency overall. Cons Even though SimplyBook.me has several advantages, there are a few things to take into account. To fully leverage the software's customization options for particular business needs, some technical know-how or assistance may be needed. The amount of time and work required to set up the program will depend on how complex the scheduling requirements are. Although the program integrates with payment gateways, there can be additional costs depending on the amount of transactions or the payment processor. It's also crucial to keep in mind that some sophisticated capabilities, such as advanced reporting or extensive customization choices, might only be accessible through more expensive pricing tiers. However, the overall value and usefulness that SimplyBook.me offers outweighs these restrictions. Review Source Response from SimplyBook August 3, 2023 Hi Angelica, Thank you so much for taking the time to leave us such insightful and positive feedback - we truly appreciate it ! All the best The SImplyBook.me team VR Verified Reviewer Director Marketing and Advertising Used the software for: 2+ years ### "Simplybook.me Grows With Our Business From Startup to Successful Clinic" October 27, 2023 5.0 Pros When we first launched our small beauty clinic, we sought out Simplybook.me to help manage our limited appointment bookings and client base. After over two years of use, we've seen our business grow rapidly, and Simplybook.me has scaled with us every step of the way.As a startup, we needed an intuitive, easy-to-use platform that could handle online bookings for our barebones staff. Simplybook.me provided just that with their basic plan. As our appointments filled up, we upgraded to higher tiers that unlocked more features. This allowed us to sync with business calendars, process payments, send reminders, and more.Now with multiple staff members and a bustling schedule, Simplybook.me continues fitting our needs perfectly. Their plans are flexible and affordable even for higher volumes of bookings. We can customize the platform with our branding and tailor it exactly to our clinic's workflow.Simplybook.me has been an invaluable partner from our humble beginnings to now operating a successful, growing enterprise. Their scalable platform and features have allowed us to focus on clients, not bookings. We're excited to continue evolving with Simplybook.me for years to come. It's an essential tool for any small business aiming for bigger things. Cons The number of custom features is pretty limited in each plan. For example, for having a fully working payment option like accepting online payment and deposit, you need to activate two or 3 custom features out of the maximum of 4. I wish they increase those limit in the future. Review Source Response from SimplyBook November 2, 2023 Thank you so much for taking the time to leave us your feedback, we appreciate it greatly and it´s awesome to hear your story and how we have managed to grow together! All the best with your business going forward - we look forward to continue to work with you! Best regards The SimplyBook.me team JC Jesse C. Photographer Retail Used the software for: Less than 6 months ### "The Ultimate Booking Tool for every business." August 17, 2023 5.0 Pros Before discovering SimplyBook.me, managing client appointments felt like a juggling act. Every business owner knows the challenges: back-and-forth emails, calendar mix-ups, and last-minute changes. Then SimplyBook.me entered the frame and changed everything.The platform's intuitive interface is its first win. Even the least tech-savvy of my clients can navigate and book a slot. It has truly democratized the process, making it accessible to everyone. For me, this means happier clients and less time spent on administrative tasks – more time to focus on what I love: capturing moments.The automated reminders are a dream come true. Gone are the days of no-shows or forgotten appointments. My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and satisfied customers. This little feature alone has enhanced the professionalism of my business tenfold.But it's not just about the functional benefits. The subtle touchpoints, like being able to customize my booking page to reflect my brand, make it feel uniquely mine. In a world where personal touches make all the difference, SimplyBook.me ensures that my business stands out.For fellow photographers seeking an all-in-one solution to elevate their business operations, SimplyBook.me is the tool you didn't know you needed but won't be able to live without. Dive in, streamline your booking process, and witness the transformation in client satisfaction and operat Cons NONE. Everything has been well designed! Reason for choosing SimplyBook.me Simply the best Review Source Response from SimplyBook September 25, 2023 Dear Jesse Thank you so much for taking the time to leave us your detailed and fantastic feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team JS John S. Owner Consumer Services Used the software for: Less than 6 months ### "Overpriced and under spec'd" February 21, 2019 3.0 IF I could find another system that had the functionality I need I would move to that one. The cost would not be an issue if it had a better base product. If you only need basic then stick with some of the free options out their. I have made about 20 suggestions with zero idea of when or IF they will even be considered. After trying or looking at around 50 systems I feel it is the lesser evil of what is out their. I am not asking for much but they think they know better what people want/need. Pros Allows for a degree of automation to my business. I can show images and descriptions for my categories and services which a lot of other systems do not. Like the drag a slot function in calendar. Like the SMS and email reminder system (but could be better!) It adapts to most types of business which many others do not. Cons Very expensive for what it offers. It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras. If the core was better then I would be happy to pay for my business specific add ons. Customer service is more of a cut and paste script routine. There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them. The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea. Plus it does not provide real life feedback doing it their way. I made these in the very first day of use Suggestions /Requirements for SimplyBook.me 1) Email templates should have a WYSIWYG editor 2) There should be a Block Out option when making a booking on the calendar (admin only) 3) Emails should be sent in HTML not plain text. At least an option should be available. 4) There needs to be a “Pending Booking” email template. 5) It should be possible to switch on and off any email or SMS rather than all on or all off. 6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile. 7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required. 8) There should be a multi cart function Review Source Response from SimplyBook February 25, 2019 Dear John, Thank you for taking the time to give us your valuable feedback, we appreciate that. FIrst of all I am glad to hear that out of 50 systems investigated you did find that we were the most flexible one. But of course we can not solve everything 100% for every single company we have as we have tens of thousands of clients. Our goal is that our system solves everything for 90% of users, but some users may have so specific demands that only a system, developed especially for them will fully resolve the needs. Until you have someone that creates such a system for you, We are happy to have you as user of our system and hope the system easily pays for itself as we believe it does for most of our users. Kind regards The SimplyBook.me team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.