# SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1282 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1282)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SimplyBook.me

Ease of use

4.3

Customer Service

4.5

## Pros and Cons in Reviews

OR

Oliver R

OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years.

“The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others .“

June 18, 2025

KN

Katrin N

Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial.

“The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.“

August 8, 2025

MA

Michael A

FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.“

November 10, 2025

Eliška Š

ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing.“

November 10, 2025

Eliška Š

ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need.“

November 10, 2025

Vp

Vanessa p

CounselorMental Health Care, Self-employedUsed the software for: 1-2 years.

“The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders“

July 17, 2024

PG

Peter G

ownerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own.“

December 30, 2025

TA

Temiloluwa A

Tutor, MusicianMusic, 2 - 10 employeesUsed the software for: Less than 6 months.

“the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked“

July 16, 2024

## Showing most helpful reviews

Showing 1-25 of 1282 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eliška Š.  
Production  
Events Services  
Used the software for: Less than 6 months

### "Easy Setup, Great Support, and Excellent Value"

November 10, 2025

5.0

My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system.

Pros

Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money

Cons

No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area

Review Source

Response from SimplyBook.me

November 25, 2025

Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team

MA

Michael A.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Exceptional value for money calendar scheduling that works with top platforms"

November 10, 2025

5.0

SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.

Pros

Exceptional value for money calendar scheduling. Very flexible, integrates with Google, Microsoft and Apple. Excellent customer support.

Cons

Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing SimplyBook.me

Connects with Apple's iCloud calendar, and Calendly does not.

Review Source

Response from SimplyBook.me

November 18, 2025

Thank you so much Michael for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team.

EM

Eku M.  
Club Director  
Sports  
Used the software for: Less than 6 months

### "Honest Review of Simplybook"

March 13, 2025

1.0

Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable. There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time. For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues.

Pros

I did not see any pros with SimplyBook.me

Cons

The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly.

Review Source

Response from SimplyBook.me

March 17, 2025

Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team.

PG

Peter G.  
owner  
Consumer Services  
Used the software for: 1-2 years

### "Simplybook.Me is a must"

December 30, 2025

5.0

SimplyBook.me is a strong, reliable booking platform ideal for service-based businesses that value automation, client convenience, and scalability. While power users may face a learning curve and increasing costs as they grow, the platform delivers solid functionality and professionalism when properly set up.

Pros

I loved the professional tools that were available to manage our clients. The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own. The fact that we now had Automated email and SMS reminders help reduce no-shows was amazing.

Cons

Design customization is somewhat limited without workarounds. some of its more advanced features come with a learning curve and require time to fully configure.

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Better features and service were offered.

Review Source

JH

Justin H.  
Administrator  
Financial Services  
Used the software for: 1-2 years

### "Simply breaking the mold in a world of cookie-cutter booking software"

March 28, 2025

5.0

Overall it was a fantastic experience. I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air.

Pros

The exceptionally high level of features and customization options, especially when compared to other booking options / software.

Cons

Customization is something of a double-edged sword - the more you have, the more complicated things become. This felt compounded by the way things were organized, like having to go to multiple different sites depending on what you need to do.

Alternatives considered

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Clover](https://www.capterra.com/p/226864/Clover/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Reason for choosing SimplyBook.me

The price for SimplyBook.me ended up being much cheaper - by far. And while all the other options I tried were decent, in the end they would be missing some key features that I didn't want to go without.

Review Source

Response from SimplyBook.me

July 7, 2025

Thank you, Justin! We're thrilled to hear SimplyBook.me has been a breath of fresh air for your business. It's great to know our features and pricing stood out compared to other tools you tried. We also really appreciate your honest feedback about customization—it's something we’re always looking to make easier. If you ever have suggestions on how we can simplify the experience further, we’d love to hear them. Thanks again for the thoughtful review and for choosing SimplyBook.me!

CA

Chris A.  
Communications Specialist  
Individual & Family Services  
Used the software for: Less than 6 months

### "Happy to find a booking service with so many extra features!"

February 21, 2025

5.0

I'm still a new user and overall I am very happy.

Pros

Feature rich to expand use as my needs grow. New to system but does everything I need as a single provider with one to one services and classes. Support so far has been excellent. Combines a lot of services into one that a basic booking service doesn't provide.

Cons

The only reason I would take off a star or move on down the road is that it isn't a complete white label solution. You still have to use their favicon, but it should be an easy feature for them to add in future. There is a learning curve to use site with all of its features.

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paperbell](https://www.capterra.com/p/206052/Paperbell/)[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing SimplyBook.me

It met my critical needs for online booking, esthetic design, payment system, cost, and additional add-on features like I may benefit from in future. Features like enhanced notifications, social media integrations, and basic crm.

Review Source

Response from SimplyBook.me

July 7, 2025

Hi Chris, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that SimplyBook.me has met your critical needs and that you're finding value in our rich feature set and support. It's great to know our platform is helping you grow your one-to-one services and classes with confidence. We really appreciate your feedback regarding the white label aspect. You’re absolutely right — allowing users to fully customize elements like the favicon is a logical next step, and your input has been shared with our development team for consideration in future updates. We're glad to have you on board and look forward to supporting you as your business continues to grow! Warm regards, The SimplyBook.me Team

BD

Brian D.  
CEO  
Sports  
Used the software for: Less than 6 months

### "Amazing platform and customer service! (One good idea in here too)"

November 13, 2024

5.0

Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. \[sensitive content hidden\] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience. \[sensitive content hidden\] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry. \[sensitive content hidden\] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction.

Pros

The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. \[sensitive content hidden\] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support.

Cons

One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing SimplyBook.me

I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow.

Switched from

[Setmore](https://www.capterra.com/p/122035/SetMore/)

I need a more robust offering and Simplybook.me did just that.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me!

DJE

D. J. E.  
LMT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "It is okay for the money"

November 28, 2024

4.0

Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me.

Pros

All of the features and that the price was affordable.

Cons

The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing SimplyBook.me

I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use.

KA

Ken A.  
Owner  
Professional Training & Coaching  
Used the software for: 6-12 months

### "SimplyBook is Excellent"

January 16, 2025

5.0

My overall experience is excellent! The Team is really smart and they are patient too.

Pros

The Live Customer Support Chat. All the Live Agents are excellent. It is 24 hours a day. And even on the weekends when they need to close down for a day and a half, they still return your emails. They help you set it up. It's worth it.

Cons

There is nothing that I like least about SimplyBook.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

They try to force you into using Merchant Processing Programs that offer no customer support. We needed a company that would integrate with Visa's company, Authorize.net, which is another great company.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your amazing review! We’re so glad to hear that you’ve had an excellent experience with SimplyBook.me and our live customer support team.

CB

Ching B.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Save my time and cost"

July 17, 2025

5.0

My overall experience is excellent. It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress.

Pros

Saved me so much time and cost—I didn’t need to build my own booking system from scratch. It’s easy to use, looks professional

Cons

The limit of 8 custom features feels too restrictive. Many of the features are essential for running a professional service, and I often find myself needing more than 8. Increasing the limit to 12 or more would make a big difference for growing businesses like mine.

Alternatives considered

[WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/)

Reason for choosing SimplyBook.me

more time to build the system and safety issues

Review Source

Response from SimplyBook.me

November 18, 2025

Thank you so much Ching for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team.

SA

Stephanie A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Yoga & Massage Booking Site"

July 16, 2024

5.0

I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season!

Pros

Looked professional and I could do it myself. (But it took a lot of time!)

Cons

My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them.

Switched from

[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

They did not offer yoga class scheduling where more than one person could sign up for the same hour.

Review Source

AB

Anastasia B.  
Consultant  
Fine Art  
Used the software for: 1-2 years

### "Love it works well"

July 16, 2024

5.0

Very good will continue to use for my business

Pros

It’s pretty accurate and I am able to book clients worldwide

Cons

There are a lot of features and to change address i have to cancel my subscription and redo

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Not active worldwide and not able to use for my clients

Review Source

SP

Sami P.  
Company Founder  
Education Management  
Used the software for: 6-12 months

### "Best Booking Tool"

November 3, 2025

5.0

I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications.

Pros

I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs.

Cons

some technical limitations on some plans, which can restrict what I need to do in terms of functionality.

Review Source

Response from SimplyBook.me

November 18, 2025

Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team.

AK

Avash K.  
RA  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy, Intuitive and Functional Meeting Booking"

October 10, 2024

5.0

I have been using SimplyBook for a while now to schedule my meetings and it has been great so far. It is easy to setup, rarely goes down, is intuitive, and works. I highly recommend it for busy persons with a lot of meetings.

Pros

I like that it has its own app. A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use it. I can also add time that I need to be ready for the next meeting; for example, I can make sure that no two people can book a meeting just next to each other. We can also run marketing campaigns directly from the website. There is also a free plan to test the service and decide if we want to go for the paid plan.

Cons

The custom features are limited. For instance, if I am on the $9 per month plan - I can only use 3 custom features. I wish they allowed many custom features to be used on all paid plans like other software.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your thoughtful review! We’re so glad to hear that SimplyBook.me has made scheduling meetings easier and more efficient for you, especially with the app and the ability to add buffer time between meetings. We also appreciate your feedback regarding the custom features and will consider it as we continue to improve our plans.

DM

Daniel M.  
Owner  
Events Services  
Used the software for: 2+ years

### "Great experience used for many years"

July 17, 2024

5.0

We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding.

Pros

Lots of customization options, overall very flexible, and great system once setup correctly.

Cons

It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time.

Alternatives considered

[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing SimplyBook.me

Cost, features, value more or less.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for sharing your experience! We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects. It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system. Thank you for choosing SimplyBook.me and for your long-standing support!

RB

Renee B.  
Assistant Director, Academic Enrichment  
Education Management  
Used the software for: 2+ years

### "Work in progress"

July 16, 2024

4.0

I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation.

Pros

I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return. I like the option to create different locations.

Cons

Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider. you cannot change have categories first then location. this would be a great feature. More effective if you have one service provider per location. not for multiple use the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider. you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented.

Alternatives considered

[Penji](https://www.capterra.com/p/201800/Penji/)

Reason for choosing SimplyBook.me

more cost efficient

Review Source

MW

Merrilee W.  
Vocal and Piano Coach  
Music  
Used the software for: 1-2 years

### "SimplyBook.me literally changed my life"

July 17, 2024

5.0

Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my clients myself.

Pros

I was spending so much time scheduling and re-scheduling my students. With SimplyBook.me, they do all of that at their leisure. It's more than worth the $30 monthly fee I pay. I've had great experiences with their online help chat and in person phone calls.

Cons

Sometimes it's difficult to find where things are on the website. When that happens, I have to call/chat with their support team. Sometimes the admin website doesn't feel as intuitive as it could.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your review! We're delighted to hear that SimplyBook.me has made scheduling easier for you and is worth the investment. We appreciate your feedback about the website’s navigation and admin interface. Our team is always working to improve and streamline the user experience, so your insights are invaluable. If you need any further assistance or have more suggestions, please feel free to reach out. We're here to support you and ensure your experience continues to be positive.

AA

Angela A.  
Senior Teaching and Learning Administrator  
Education Management  
Used the software for: 2+ years

### "Using SimplyBookMe since 2015"

September 4, 2024

5.0

We have been using this software for 9 years and I personally have been using it for the last 3 years. In that time I have had very few issues from 'clients' or 'service providers'. It always works.

Pros

It's simple to use and to set up new service providers. Whenever there are questions the online chat facility always deals with issues quickly and efficiently.

Cons

That there are limits on the number of service providers that are allowed.

Review Source

Response from SimplyBook.me

September 6, 2024

We're delighted to hear that you've had a positive experience with SimplyBook.me over the years! It's great to know that the setup process and our online chat support have met your needs. We appreciate your feedback about the limits on the number of service providers and will take it into consideration for future improvements. Thank you for your continued support and for sharing your experience!

SD

Sylvester D.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Simply Worth the Effort"

August 30, 2024

5.0

Simple to understand, clean, fresh interface. Great support documents. It is a very sophisticated system but made very easy to follow, understand and configure.

Pros

After several searches and trials, some great, some not so, once I stumbled upon Simplybook, that was it. All other trials were abandoned. I had found the holy grail. This was what I was looking for. It does it all, great features, beautiful layout and interface. Let's say I am simply overjoyed.

Cons

When VAT is added, it is a jump from the Standard to the premium account, but for the additional features, it's worth it.

Review Source

Response from SimplyBook.me

September 6, 2024

We're thrilled to hear that SimplyBook.me has been a great fit for you and that you're enjoying the features and interface! If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for your positive feedback and for choosing SimplyBook.me!

AM

Anjal M.  
QA  
Computer Software  
Used the software for: I used a free trial

### "Great booking site, SimplyBook.me"

January 15, 2025

4.0

Booking can be done easily and it's easy to setup.

Pros

Easy for appointment bookings, easy to use and provides great customer service.

Cons

It's expensive when trying to upgrade and creates trouble while trying to send the link.

Review Source

Response from SimplyBook.me

January 20, 2025

Thank you for your review!

JW

James W.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Critical to our organization "

July 17, 2024

5.0

Pros

Allows bookings for several workers and dates.

Cons

The calendar system sometimes confuses customers about what month they are booking.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your feedback! We’re pleased to hear that SimplyBook.me is critical to your organization and helps with booking for multiple workers and dates. We appreciate your note about the calendar system and understand that this can be a concern. We’ll take this into consideration as we continue to improve our platform. If you have any more suggestions or need further assistance, please feel free to reach out. Thank you for being a valued user of SimplyBook.me!

VP

Vanessa P.  
Counselor  
Mental Health Care  
Used the software for: 1-2 years

### "Great for new businesses!"

July 17, 2024

4.0

Pros

I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me!

Cons

The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders

Review Source

Response from SimplyBook.me

August 16, 2024

hank you for sharing your experience! We’re delighted to hear that SimplyBook.me is proving to be a great tool for your new business and that your clients appreciate the self-service options. We’re sorry to hear about the delay with automatic renewals and the impact it’s had on your reminders. We’ll look into this to ensure a smoother experience in the future. If you have any further feedback or need assistance, please let us know.

AK

Andrew K.  
President  
Music  
Used the software for: 1-2 years

### "Best Scheduling and Booking Software I've Tested Out of 40+"

July 20, 2024

5.0

Pros

Best scheduling software for a recording studio out there. I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff, multi-user, etc option.

Cons

Calendar view could be easier to read & sort.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your detailed review! We're thrilled to hear that SimplyBook.me stands out among the 40+ booking systems you've tested, especially for complex needs like multi-location and multi-staff management. We appreciate your feedback on the calendar view and will look into how we can improve its readability and sorting. If you have any further suggestions or need assistance, feel free to reach out!

BS

Brittany S.  
Co-owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Enjoy this product and it’s functions"

August 7, 2024

5.0

Great! It has been a great product for us.

Pros

Easy to setup on administrative side, easy to use and keep track of clients.

Cons

Wish that the payment setup, they could pay credit card, PayPal, or Venmo and not only take to PayPal screen, it confuses a lot of people even though they have the option to use a card.

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your feedback! We're glad to hear you're enjoying the product and finding it useful. For a full list of payment providers supported by SimplyBook.me, please visit https://simplybook.me/en/booking-system-features/payments If you need any further assistance or have more suggestions, feel free to reach out to our support team.

NA

Nyshea A.  
Certified Life Coach  
Individual & Family Services  
Used the software for: 6-12 months

### "Honest Review "

July 23, 2024

4.0

okay no major benefits or special features for users everything is added cost or makes you spend more money

Pros

Overall platform provide components that are needed, simplistic design

Cons

does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more money but the next package does not make sense for the size of the business. Get little to no traction on the site

Reason for choosing SimplyBook.me

free start up

Review Source

Response from SimplyBook.me

August 16, 2024

Thank you for your honest feedback. We’re glad you find the platform’s core components useful and appreciate the simple design. We understand that the ease of use and feature costs can be concerns. Our team is always working to improve, and we welcome any suggestions you might have. If you need assistance or have further questions, please reach out to our support team.

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