--- title: "SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1284 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-cv7vlu7o4-g2dm.vercel.app/p/140086/Simplybook-me/reviews/" page_type: "reviews" language: "en" --- SimplyBook.me 4.6 (1284) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of SimplyBook.me Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews Jayden C Business Development DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings.“ March 27, 2026 KN Katrin N Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete.“ August 8, 2025 OR Oliver R OwnerEvents Services, 11 - 50 employeesUsed the software for: More than 2 years. “The best features is definitely the documentation function, which allows you to save emails, photos and documents related to individuals and institutions in the history and link these to others .“ June 18, 2025 Eliška Š ProductionEvents Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing.“ November 10, 2025 Jayden C Business Development DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling.“ March 27, 2026 KN Katrin N Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..)“ August 8, 2025 MA Michael A FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use.“ November 10, 2025 KN Katrin N Owner operatorHealth, Wellness and Fitness, Self-employedUsed the software for: I used a free trial. “way sync is pointless - if you're like me and that feature was a main driver to sign up, don't.“ August 8, 2025 ## Showing most helpful reviews Showing 1-25 of 1284 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eliška Š. Production Events Services Used the software for: Less than 6 months ### "Easy Setup, Great Support, and Excellent Value" November 10, 2025 5.0 My overall experience with SimplyBook.me has been very positive. I was able to set up most of the system on my own thanks to its clear and user-friendly interface. Whenever I wasn’t sure about something, I could either use the built-in AI search tool—which pulls information directly from their materials—or contact live support. Both options were extremely helpful, and everything was successfully configured in the end. Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing. However, that’s more of a Stripe issue than SimplyBook.me’s. We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need. It’s flexible, intuitive, and works perfectly for our purposes. Overall, SimplyBook.me has fully met my expectations, and the price-to-performance ratio is excellent. I can definitely recommend it to anyone looking for a reliable and easy-to-use booking system. Pros Clear and intuitive interface Easy to set up without external help Helpful AI search tool and responsive live support Flexible enough even for one-time events Excellent value for money Cons No support or system interface in the Czech language Settings are divided into several interconnected tabs, so it’s sometimes necessary to double-check that one change hasn’t affected another area Review Source Response from SimplyBook.me November 25, 2025 Dear Eliška thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team JH Justin H. Administrator Financial Services Used the software for: 1-2 years ### "Simply breaking the mold in a world of cookie-cutter booking software" March 28, 2025 5.0 Overall it was a fantastic experience. I had tried several different booking softwares before coming across SimplyBook.me, and it was a breath of fresh air. Pros The exceptionally high level of features and customization options, especially when compared to other booking options / software. Cons Customization is something of a double-edged sword - the more you have, the more complicated things become. This felt compounded by the way things were organized, like having to go to multiple different sites depending on what you need to do. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Clover](https://www.capterra.com/p/226864/Clover/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reason for choosing SimplyBook.me The price for SimplyBook.me ended up being much cheaper - by far. And while all the other options I tried were decent, in the end they would be missing some key features that I didn't want to go without. Review Source Response from SimplyBook.me July 7, 2025 Thank you, Justin! We're thrilled to hear SimplyBook.me has been a breath of fresh air for your business. It's great to know our features and pricing stood out compared to other tools you tried. We also really appreciate your honest feedback about customization—it's something we’re always looking to make easier. If you ever have suggestions on how we can simplify the experience further, we’d love to hear them. Thanks again for the thoughtful review and for choosing SimplyBook.me! EM Eku M. Club Director Sports Used the software for: Less than 6 months ### "Honest Review of Simplybook" March 13, 2025 1.0 Terrible - This product while good intentioned, simply cannot handle execution at scale. This product should be limited to small vendors who only have a small number of people booking. For context, we were part of an event with 1600 participants all trying to book at the same time, and quite frankly the tool was ineffective, frustrating, and a terrible user experience. Many users can’t log in at all. When they do get in, events either don’t display or aren’t clickable. There were a number of glitches/freezes throughout the process, and if you refreshed, you lost any progress you made, preventing teams from securing a time. For a process that already comes with high demand and pressure, these technical issues make it unnecessarily frustrating. I personally experienced the system freezing on the confirmation screen multiple times, which meant I lost the time I was trying to book and had to start over, and did not end up with my first option. Others have had similar issues. Pros I did not see any pros with SimplyBook.me Cons The system could not handle volume at scale. It was not easy to use, and froze/glitched regularly. Review Source Response from SimplyBook.me March 17, 2025 Hello Eku SimplyBook.me is well capable of handling such big load but then you have to contact our account managers and make sure that you are getting the high load product. The common version is done for beauty salons, yoga studios, consultants etc. which normally do not have anything near this load on a daily basis. We have a special queue manager to deal with this kind of load, so feel free to contact us if you want to take a look at that feature. All the best The SimplyBook.me team. CA Chris A. Communications Specialist Individual & Family Services Used the software for: Less than 6 months ### "Happy to find a booking service with so many extra features!" February 21, 2025 5.0 I'm still a new user and overall I am very happy. Pros Feature rich to expand use as my needs grow. New to system but does everything I need as a single provider with one to one services and classes. Support so far has been excellent. Combines a lot of services into one that a basic booking service doesn't provide. Cons The only reason I would take off a star or move on down the road is that it isn't a complete white label solution. You still have to use their favicon, but it should be an easy feature for them to add in future. There is a learning curve to use site with all of its features. Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paperbell](https://www.capterra.com/p/206052/Paperbell/)[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing SimplyBook.me It met my critical needs for online booking, esthetic design, payment system, cost, and additional add-on features like I may benefit from in future. Features like enhanced notifications, social media integrations, and basic crm. Review Source Response from SimplyBook.me July 7, 2025 Hi Chris, Thank you so much for your detailed and thoughtful review! We're thrilled to hear that SimplyBook.me has met your critical needs and that you're finding value in our rich feature set and support. It's great to know our platform is helping you grow your one-to-one services and classes with confidence. We really appreciate your feedback regarding the white label aspect. You’re absolutely right — allowing users to fully customize elements like the favicon is a logical next step, and your input has been shared with our development team for consideration in future updates. We're glad to have you on board and look forward to supporting you as your business continues to grow! Warm regards, The SimplyBook.me Team CB Ching B. Teacher Education Management Used the software for: Less than 6 months ### "Save my time and cost" July 17, 2025 5.0 My overall experience is excellent. It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress. Pros Saved me so much time and cost—I didn’t need to build my own booking system from scratch. It’s easy to use, looks professional Cons The limit of 8 custom features feels too restrictive. Many of the features are essential for running a professional service, and I often find myself needing more than 8. Increasing the limit to 12 or more would make a big difference for growing businesses like mine. Alternatives considered [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) Reason for choosing SimplyBook.me more time to build the system and safety issues Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Ching for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. KA Ken A. Owner Professional Training & Coaching Used the software for: 6-12 months ### "SimplyBook is Excellent" January 16, 2025 5.0 My overall experience is excellent! The Team is really smart and they are patient too. Pros The Live Customer Support Chat. All the Live Agents are excellent. It is 24 hours a day. And even on the weekends when they need to close down for a day and a half, they still return your emails. They help you set it up. It's worth it. Cons There is nothing that I like least about SimplyBook. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) They try to force you into using Merchant Processing Programs that offer no customer support. We needed a company that would integrate with Visa's company, Authorize.net, which is another great company. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your amazing review! We’re so glad to hear that you’ve had an excellent experience with SimplyBook.me and our live customer support team. BD Brian D. CEO Sports Used the software for: Less than 6 months ### "Amazing platform and customer service! (One good idea in here too)" November 13, 2024 5.0 Our experience with this company has been outstanding. They provide a top-tier service, and the product has delivered consistent value, aligning perfectly with our needs and enhancing our operations. Their platform is intuitive, efficient, and has allowed us to streamline processes effectively. \[sensitive content hidden\] consistently provided insightful guidance and was instrumental in helping us navigate the initial setup. His in-depth knowledge and willingness to walk us through each step made a significant difference in our onboarding experience. \[sensitive content hidden\] has been a true asset, particularly with her quick response times and clear communication. She’s always accessible and ensures we feel supported, no matter how complex the inquiry. \[sensitive content hidden\] has a knack for understanding our needs even before we fully articulate them, often offering solutions that anticipate potential issues. Her proactive support and thoughtful insights have greatly contributed to our satisfaction. Pros The customer service team deserves special recognition for their dedication and responsiveness. They have gone above and beyond to ensure our questions are answered and that any challenges are resolved swiftly. \[sensitive content hidden\] have been exceptional throughout our engagement. Each of them has demonstrated professionalism, patience, and a deep understanding of our unique requirements, making our interactions smooth and productive. Their proactive approach and attention to detail set a high standard for customer support. Cons One area for improvement would be to offer customizable revenue-sharing options. I'd love to see a way to implement revenue splits between each service provider and my company, which would open even more opportunities for collaboration and growth. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me I felt the features and benefits were much more extensive and I could stay with Simplybook.me for the long run because of all the features as we grow. Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) I need a more robust offering and Simplybook.me did just that. Review Source Response from SimplyBook.me January 20, 2025 Thank you so much for your amazing feedback! We’re happy to hear that our customer service team has made such a positive impact. We truly value your input and are glad to know the platform has helped your processes. We also appreciate your suggestion about customizable revenue-sharing options, and we’ll certainly take it into consideration for future updates. If you ever need more support or have further ideas to share, don’t hesitate to reach out. We’re here to help as you continue growing with SimplyBook.me! DJE D. J. E. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "It is okay for the money" November 28, 2024 4.0 Not great but not horrible either. The CSR are very responsive and helpful, That is why this software scored higher for me. Pros All of the features and that the price was affordable. Cons The software is not user friendly enough. There is a bit of a learning curve compared to other systems on the market. The YouTube video's are not detailed enough to be helpful. Luckily, I had additional assistance from other's that helped me build the system out so that I could use it. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing SimplyBook.me I liked PowerDairy but to add others was to expensive and the same for the others. Except MassageBook, it did not have one of the features that I needed. And they did not know when it would be rolled out. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Schedulicity was great but the CC processor did not want to work with my second location. Vagaro became extremely expressive other time. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your feedback! We’re glad to hear that you found SimplyBook.me affordable and that our support team was helpful. We understand the learning curve can be a bit tricky, and we’re working on making the platform easier to use. BY Bruce Y. Owner Automotive Used the software for: 6-12 months ### "Best booking site " September 26, 2024 5.0 So far most things have been seamless and I can research using their AI search tool. Sometimes when I reach out through the live chat I quickly get my questions answered. Pros Extremely simple to use. This is perfect for someone with little knowledge of how to put together a scheduling site. I have had many compliments on my site and feel like I get more bookings because of it. Cons Sometimes I find it hard to navigate on the mobile app. Secondly, If I book a client for them on my booking page, not the admin side, if I go to book someone else the last person info is still there and I cant seem to get rid of it without shutting the app or desktop off and then rebooting.. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me I fit my needs better than any others. It was more versatile in set up and gave me more options. Review Source Response from SimplyBook.me October 4, 2024 Thank you for your feedback! We’re delighted to hear that you find SimplyBook.me easy to use and that it has positively impacted your bookings. It’s great to know you appreciate the AI search tool and the responsiveness of our live chat support. We understand your concerns regarding navigation on the mobile app and the issue with retaining client information when booking. Your feedback is valuable, and we’ll take it into consideration as we work on improvements. If you have any further questions or suggestions, please feel free to reach out! SC Stefano C. Marketing manager Business Supplies and Equipment Used the software for: 6-12 months ### "A good tool to book online courses and reducing manual scheduling work " October 30, 2024 4.0 Used for less than a year for a business which sells online courses. The tutor can set up a booking page where students can view available course slots, select a class, register online and pay. A good tool to book online courses, but it can be difficult to figure out which plan is right for you. Pros Good integration with Google Calendar and social networks. Automated notifications for users and availability of online payments. Cons Even some essential features are available only in most expensive plans. The learning curve can be complex for beginners. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me It was too expensive for the features included Review Source Response from SimplyBook.me November 8, 2024 Thank you for your review! We’re glad to hear that SimplyBook.me has been a useful tool for booking online courses! Your feedback is important to us as we strive to improve our platform. If you have any questions or need assistance in choosing the right plan, please feel free to reach out. We’re here to help! Melissa W. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "SimplyBook.me automates the booking process in a simple way" August 14, 2023 4.0 I enjoy that Simplybook is both a booking platform and a straightforward website. I was too busy getting my firm off the ground to devote time and resources to creating a comprehensive website, yet Simplybook fulfilled the same functions for me. Pros In terms of value for money, SimplyBook.me is hard to beat. Extremely potent, offering a plethora of functionality and configuration options across a range of price points. The simplicity of the design and the ease of setting up the payment gateway are the two outstanding features. Cons Features beyond booking can be added to make this a comprehensive digital marketing platform for your business. Streamlining the platform's user interface might make it more convenient for users. Increasing its scope will allow you to reach a larger audience. Switched from [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Doodle](https://www.capterra.com/p/142620/Doodle/) For my online booking system, I had to program in automatic alerts, payment verification, and slot approval for the teachers. Using Simplybook.me was a breeze. Review Source Response from SimplyBook.me September 25, 2023 Dear Melissa Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team ML Mel L. Subconscious Behaviorist Mental Health Care Used the software for: I used a free trial ### "Health Practice Perspective " June 20, 2019 4.0 Overall is grt. Quick responses from customer services. For us, the extensive ability to customize, operate video sessions, book a variety of services, products, packages, classes, and a membership makes this an all-in-one solution. Pros Incredible amount of features for the $. HIPAA compliance / encryption SOAP notes Versatility Complete customization of confirmation emails to both service providers & Services Very easy for clients to navigate Clients can track their own packages Ability to force pre-pay Intake form option Seriously, I could list a ton more amazing features plus the fact that they continue to add more. Cons Realizing this was initially designed to serve salons, not health care providers, I hope to see improvements in the following areas: SOAP notes are the only therapy note option. Woud be nice to have a simple progress notes option. Ability to tender in person payments directly thru the platform would be a really big deal for us. Right now, a transaction is only tendered if they pay when they book thru the website. In person, we can create invoices and mark them as paid, but need to use a separate platform to capture cc payment. It would be nice if we didn't have to go thru a 3rd party for video calls. Gruveo has been good so far, but it's still extra steps to move from appt to video. Ideally, the ability for the practitioner to enter the video call directly thru their appointment calendar would be grt. A mobile app for clients to manage appts & take video calls would be excellent. I think these r the biggest things that affect us, but even with these, the simplybook platform has been grt. Reason for choosing SimplyBook.me Features to price, especially those features useful for a therapy practice. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple practice is an amazing platform for our business model with extra kudos for their video appt structure and ease of organizing therapy notes. However, as our practice grows, the cost to utilize the platform also grows significantly for us. Simplybook offers features we want, but aren't available thru simple practice at a more affordable price structure. If they can put into place my suggestions, this would prob be the perfect platform for our business. Review Source Response from SimplyBook.me July 22, 2019 Dear Mel Thank you so much for your constructive feedback, we appreciate it enormously! First of all I can say that we are working on developing an admin app and maybe a client app in next round. With regards to the videos then it is relatively simple to use jumpch.at and mixing it with our booking code to give direct contact, please check that out. With regards to the Progress note option, then yes that is something that we have considered, but is not yet on our to do list. However I know that some health centers have been using the Medical History tab for that. The automatic cc payment at place, will also be implemented later, but can not promise any date on that. Thanks again for your valuable feedback All the best The SimplyBook.me team Paula P. Vice President, Director of Marketing Professional Training & Coaching Used the software for: Less than 6 months ### "Very happy we found SimplyBook.me" October 27, 2021 5.0 Pros What's nice about SimplyBook.me is that you can customize which features you want. Cons There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Ubindi](https://www.capterra.com/p/207076/Ubindi/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) SimplyBook.me has the most features we need. Review Source Response from SimplyBook.me October 28, 2021 Dear Paula, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website. All the best The SimplyBook.me team JW Jill W. Owner Entertainment Used the software for: 1-2 years ### "Great product that I have used for over a year" November 16, 2022 4.0 I tell people about simplybook.me a lot because it just works. It works for about 90% of the things I need it to do, so to have one package, for such a great price, that includes so much, is really invaluable to me and my business. Pros I like the adaptability. Even though it has a learning curve, once I understand how to do something, it does it well. It does most things that I need it to do. Clients can book easily, the reminders go out without me checking on them, the product is definitely well priced, and it just works. I think I have a semi-complicated set up, but was able to make it all work (with some help from their excellent live chat agents). The widget codes work on my website, payments integrate with it, it's all just one great package for my needs. Cons There are still some things that I would like it to do that it doesn't do. The example would be too long, but I have worked around it. It has to do with the ability to book kids/adults/how many at a time of each, for a certain time frame. I also don't like that once I make a change, it is retroactive...I would really like the ability to change something for the future, and have it set up to go on a certain date, without the changes going live right away. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Checkfront](https://www.capterra.com/p/99249/Checkfront/)[Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)[Bookeo](https://www.capterra.com/p/117299/Bookeo/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing SimplyBook.me Price mostly, but also because it does everything I need it to do FOR that price. Review Source AV Annemie V. surface designer, photoshop & digital print pro Graphic Design Used the software for: Less than 6 months ### "TOP features, TOP helpdesk, TOP software" July 3, 2023 4.0 \- Time saving (no phones-emails back and forth)- Payment before delivery of the service- Get rid of the no shows and cancelled appointments Pros \- Accept online payments with different options (including debit cards)- Meeting confirmation after payment- Automatic billing/automatic emails with receipt and invoice- Upsell products- Real-time calendar synchronization- Video meetings- Different categories/services- Cloning services to offer in other languages- Drawing up different agendas for different services- Always in control- TOP helpdesk- Widget code for every service in every category, full integration on your website- Huge number of features- Most of it can be customized Cons \- There are so many features that the learning curve is slow and long, but it's a huge advantage to customize most of the features, so it's necessary to go through them. Once you are there, you have a top service to offer on your website.- At the moment only 1 reminder can be sent, but they are working on making it possible to send multiple reminders.- Limited number of video meeting apps (2: Teams & google) are connected by default, but you can expand with zapier.- Some bugs in the software when using code for text.- Some difficulties when using Teams without customer login, but when you do the video meeting via your web browser instead of the app, then all is fine (except for custom background) Reason for choosing SimplyBook.me Because of all the features in Simplybookme, because I can accept debit cards now, because I can customize everything Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Because of all the features in Simplybookme, because I can accept debit cards now, because I can customize everything Review Source Response from SimplyBook.me August 3, 2023 Hi Annemie Thank you so much for leaving us your amazing feedback, we appreciate it greatly! All the best The SimplyBook.me team SH Stephan H. Ceo Events Services Used the software for: 1-2 years ### "Rental user" December 25, 2023 4.0 I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options. But for the beginning it was good. But need some better Features for documents. Pros Nice Design, easy to use, fast Server, own homepage Cons Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business Alternatives considered [Booqable](https://www.capterra.com/p/138689/Booqable/) Reason for choosing SimplyBook.me No i changed from simplybook to booqable, it got more features and costs are lower. Switched from [Appointy](https://www.capterra.com/p/122249/Appointy/) More Features are at simplybook me, but today i need already more Features. Review Source Response from SimplyBook.me May 18, 2024 Thank you for your review and for sharing your experience with SimplyBook.me. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. We're glad to hear that SimplyBook.me served you well in the beginning, and we understand your need for more advanced features. If you ever consider returning to SimplyBook.me or have any questions about our platform, please don't hesitate to reach out. SP Sami P. Company Founder Education Management Used the software for: 6-12 months ### "Best Booking Tool" November 3, 2025 5.0 I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications. Pros I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs. Cons some technical limitations on some plans, which can restrict what I need to do in terms of functionality. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. AK Avash K. RA Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy, Intuitive and Functional Meeting Booking" October 10, 2024 5.0 I have been using SimplyBook for a while now to schedule my meetings and it has been great so far. It is easy to setup, rarely goes down, is intuitive, and works. I highly recommend it for busy persons with a lot of meetings. Pros I like that it has its own app. A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use it. I can also add time that I need to be ready for the next meeting; for example, I can make sure that no two people can book a meeting just next to each other. We can also run marketing campaigns directly from the website. There is also a free plan to test the service and decide if we want to go for the paid plan. Cons The custom features are limited. For instance, if I am on the $9 per month plan - I can only use 3 custom features. I wish they allowed many custom features to be used on all paid plans like other software. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your thoughtful review! We’re so glad to hear that SimplyBook.me has made scheduling meetings easier and more efficient for you, especially with the app and the ability to add buffer time between meetings. We also appreciate your feedback regarding the custom features and will consider it as we continue to improve our plans. CM Cheryl M. Ceo Alternative Medicine Used the software for: 2+ years ### "Good basic booking tool" September 7, 2024 4.0 Pros It’s easy enough to use but it’s basically just booking Cons Wanted more functionality but it does bookings well Review Source Response from SimplyBook.me September 27, 2024 Thank you for your feedback! We're happy to hear that you find SimplyBook.me easy to use for your booking needs. While it’s a great tool for booking, we also have over 70 custom features that might enhance your experience even further. If there are specific functionalities you’re looking for or any suggestions you have, we’d love to hear them! Your input is really important to us as we strive to improve. AA Adriana A. Customer Service Consumer Services Used the software for: Less than 6 months ### "I love SimplyBook.me" August 13, 2024 5.0 Well my overall experience is great and i absolutely love. Pros I love everything about SimplyBook.me, it is great. Cons I do not have anything like least about SimplyBook.me Review Source RB Renee B. Assistant Director, Academic Enrichment Education Management Used the software for: 2+ years ### "Work in progress" July 16, 2024 4.0 I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation. Pros I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return. I like the option to create different locations. Cons Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider. you cannot change have categories first then location. this would be a great feature. More effective if you have one service provider per location. not for multiple use the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider. you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented. Alternatives considered [Penji](https://www.capterra.com/p/201800/Penji/) Reason for choosing SimplyBook.me more cost efficient Review Source GR Genevieve R. General Manager Wine and Spirits Used the software for: 6-12 months ### "Adaptable for multiple uses" July 18, 2024 4.0 I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it. Pros I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often. Cons I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort. Reason for choosing SimplyBook.me They are all super expensive and don't have enough flexibility for my business needs. I tried really hard to make them work and it was a waste of time. Simplybook could easily move in on this market and would do really well with brewery taprooms especially. We're stuck because we aren't a restaurant but people want to make reservations and book events. We also often need to schedule food trucks and there isn't a booking software for that available. Two markets in need of a software that suits them. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us! MH Marianna H. Facial therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Perfect for small beauty business" April 26, 2024 5.0 I am a very happy client. I value the fact that they offer free service without time limit , ao you can have a aimole booking site when you are not actually earning yet. There are quite a lot of featurea for free. Looks great, loada of template to choose from. Every section has how to videos that takes you step by step to aolve your.problem. I never wait long for customer service help. They answer fast and whether you pay or use a free version, they always help! Very happy client Pros It eas very easy to start and you can use their free version indefinitely by renewing monthly. Free version gave me all the basics and more to use for my salon, so grrat for my budget Cons Nothing really. I am a happy customer that will be using it forever. Easy, simple grrat product Review Source Response from SimplyBook.me May 18, 2024 We're thrilled to hear that SimplyBook.me has been a perfect fit for your small beauty business! It's great to know that you found it easy to start with and that our free version meets your needs within your budget. We're delighted that you're happy with our product and that you appreciate the range of features available, as well as the support provided by our team. Thank you for being a valued client, and we're here to support you every step of the way! YY Yukio Y. UX Designer Arts and Crafts Used the software for: Less than 6 months ### "Enough flexibility while remain simple to use." August 9, 2024 5.0 So far it's great. We embedded the widget to our site and things are working out. Pros The features are sufficient for all my booking needs including very complex individual and group services that we offer. Cons The UI might need to be upgraded or make it more flexible to service providers. Alternatives considered [Swap Commerce](https://www.capterra.com/p/10017972/Swap-Commerce/) Reason for choosing SimplyBook.me Swap seems to be great for bigger companies. Review Source Response from SimplyBook.me September 6, 2024 Glad to hear that SimplyBook.me meets your booking needs and integrates well with your site! We appreciate your feedback on the UI and will consider it for future updates. Thank you for choosing us over alternatives like Swap Commerce and for sharing your positive experience! KB Kristen B. Center Director Computer Games Used the software for: 1-2 years ### "SBM Feedback " July 16, 2024 3.0 Pros It send real time updates when customers schedule with us. Cons It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out. 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