# Page 16 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1281)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

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Last updated March 13th, 2026

# Page 16 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 376-400 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ismaël D.  
Free-lance  
Design  
Used the software for: Less than 6 months

### "Planning tool"

December 17, 2022

4.0

Definitely recommended for all businesses to plan themselves

Pros

Its compatibility with all kinds of companies for reservations and appointments

Cons

No problem encountered with the software since the beginning of its use

Review Source

DL

Denis L.  
Gérant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Top"

December 7, 2022

4.0

Je l'utilise depuis 1 et je le recommande. Jamais de beug, c'est très important

Pros

Facile à intégrer a son site internet! Jamais de beug. C'est top.

Cons

Dès que le choix des créneaux est fait, c'est difficile de faire machine arrière.

Reason for choosing SimplyBook.me

Les tarif d'appel était correct. Après l'essai j'étais ok .

Review Source

GS

Guillermo S.  
SEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Almost everything is excellent!!!!"

March 1, 2021

5.0

Exceptional. Love it! Although I think they need to continue developing functionalities that allow even more control over services and pricing strategies, coupons, and memberships. Not everything should be public. The advantage of having an access level should be to access the benefits there, and not to buy them when they don't know you yet.

Pros

The program is friendly and has options and functionalities superior to those of other platforms. The price is reasonable, if the need and frequency of use is high. The platform is fast and allows you to have financial and logistical data (for example, attendance, cancellations, earnings, etc.). Excellent software

Cons

In my opinion, a higher level of granularity is needed when it comes to publishing service categories, prices, and memberships. I don't like that all services have to be public in order to be reserved. I would rather that once knowing the client, I could access the benefits by logging in. It does not have native integration with Zoom, Google Meet or Skype, like other platforms.

Reason for choosing SimplyBook.me

It is the winner in terms of functions, and number of users allowed per subscription

Review Source

Response from SimplyBook.me

March 15, 2021

Hi Guillermo, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

Tilman F.  
Fromelier  
  
Used the software for: 1-2 years

### "We love to work with simplybook.it."

November 22, 2017

5.0

Pros

Very good and quick support. A lot of features are included in the package price. For the customers very intuitiv.

Cons

Not easy to put the needs of the own company in the given framework, you need a little bit experience in programming, than you will love it !

Review Source

Response from SimplyBook.me

December 1, 2017

Dear Tilman, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! Have a great weekend All the best The SimplyBook.me team

GM

Georgina M.  
Director  
E-Learning  
Used the software for: 1-2 years

### "SimplyBook.me"

January 23, 2024

5.0

Pros

Extremely easy to set up, use and manage.

Cons

It would be ideal if more Custom Features were in the Basic payment plan.

Review Source

Response from SimplyBook.me

May 18, 2024

Thank you for your feedback! We're glad to hear that you've been satisfied with your experience using SimplyBook.me and that you find our platform easy to use. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. Thank you for choosing SimplyBook.me!

CT

Charlotte T.  
Céramiste  
Arts and Crafts  
Used the software for: 1-2 years

### "SimplyBook.me Examen"

December 7, 2022

5.0

La réservation en ligne me soulage au quotidien de la gestion de mon emplois du temps, après la mise en place tout est presque automatisé.

Pros

Réservation en ligneTrès adaptable (car horaires variables)

Cons

Parfois compliqué de paramétrer, mais le service client à été très utile.

Reason for choosing SimplyBook.me

On m'en à parlé et j'ai aimé le fonctionnement

Review Source

Response from SimplyBook.me

December 13, 2022

Dear Charlotte Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

CM

Cody M.  
Manager  
Fine Art  
Used the software for: 1-2 years

### "terrible services do not use"

January 11, 2023

1.0

terrible

Pros

Literally nothing google can't do for free or considerably cheaper

Cons

I don't even have th energy to describe why this service sucks so bad. Just stay away

Review Source

Response from SimplyBook.me

January 12, 2023

Hi there Cody, I am very disappointed to read your review and that this has been your experience with SimplyBook.me. We offer one of the most extensive booking system on the market with outstanding customer service (average waiting time 9sec), so I feel your review is a bit unfair. Can you please tell me a little bit more about your experience? All the best The SimplyBook.me team

Ron Elius S.  
Freelance B2B Copywriter for the Food & Beverage Companies  
Marketing and Advertising  
Used the software for: 6-12 months

### "Super Simple and Easy way to Schedule your Meetings "

October 10, 2018

5.0

I love this simple but powerful Booking Software!

Pros

First of all, this Booking Software has a FREE plan but it feels like a Paid One! It's that amazing. I love the way they guide you once you signed-up, it's not overwhelming unlike other Booking Software, it's UI and UX are both Simple. Its boarding process is really on point, once you get on the Dashboard, it's clean and you can navigate easily. This is really perfect for Freelancers and Small Businesses who are in the Service Industry.

Cons

Because the FREE version has so many features, you might want to take some time to learn every nook and cranny for this amazing Software. But if you want to have a quick scheduling before exploring the robust features, then you can simply add it. Easy and not overwhelming.

Review Source

Response from SimplyBook.me

November 1, 2018

Dear Ron, Thank you so much for taking the time to write your fantastic review about SimplyBook.me, we appreciate it a lot! All the best The SimplyBook.me team

cC

chrissy C.  
Mind Body & Spirit Life Coach  
Alternative Medicine  
Used the software for: 2+ years

### "Simply Happy"

November 8, 2019

5.0

Ease of allowing others to make their own bookings has freed up time for me to do my coaching instead of answering the phone and making manual bookings.

Pros

The ease of Set up and not limits on how many services I added and how you can hide services when the promotion is over and then use them again when you do another promotion.

Cons

Not able to just buy custom features to add to your site.

Reason for choosing SimplyBook.me

Because it was already set up and I liked it better than the app my website offered Calander sync is one of my favourites.

Review Source

Response from SimplyBook.me

December 5, 2019

Dear Chrissy, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it. All the best The SimplyBook.me team

CH

Claire H.  
Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "This has revolutionised my business and saves me time"

June 27, 2017

5.0

It saves me time and it makes it easier for customers to book an appointment with me.

Pros

THe software works really well for me as customers are able to book appointments when I am not able to take calls / when I am closed. That the software enables me to provide details of the services I offer, that I can make each service a different length of time (for a long time I thought I would not be able to use this software as some appointments need to be one hour and others one and a half hours. It is great that It syncs with my google diary automatically.

Cons

I am unable to log in to the software though my android phone which is a real downpoint. Also when I log in via my face book page I seem to need to repeat the log in process. My customers have tried to download the app but have reported to me that it does not work - I have not tried it however.

Review Source

Response from SimplyBook.me

June 27, 2017

Dear Claire, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! To address your comments, if you use Chrome or Firefox on your android device you should not have any problems logging into your system. Please contact our Live Chat support if you experience such problems. As for the facebook login, I have asked our tester to look into that, it should not need double login process, so if there is a problem there it will be fixed. With regards to the app then we have been updating a lot of features recently and it often takes a bit longer to update the apps. We actually recommend all clients to book directly through the web page as it is fully mobile responsive so in fact there is no need for the client booking app. Kind regards The SimplyBook.me team

CT

Caroline T.  
Chef  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Avis "

December 7, 2022

5.0

Top rien a dire

Pros

Simplicité d’utilisation pour moi et mes clientes

Cons

Aucun point faible pour ma part J’apprécie tous

Review Source

Renea H.  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "It Truly Is Simple To Book"

February 27, 2017

5.0

I have loved using Simply Book Me. My experience has been close to 5 stars. It is simple to get started, simple to integrate and the features and functionality are awesome! I love being able to choose my templates. The value for the money is spot on! Overall quality-5 stars

Pros

Overall quality, ease of use, and value for the money are the main pros for this software.

Cons

I would prefer my customer support experience to either be live chat or a number to speak with someone directly.

Review Source

Response from SimplyBook.me

February 27, 2017

Dear Renea, Thank you so much for giving us your positive feedback, we appreciate it enormously! All the best The SimplyBook.me team

TW

Thomas W.  
Technology Director  
Construction  
Used the software for: Less than 6 months

### "Ease of use"

March 25, 2024

5.0

Pros

Easy to configure and very flexible. The CMS is easy to navigate and the custom wording / translations is a great feature to enable the product to be adaptable to any market

Cons

Limitations with the trial but had tested enough to see it would be worthwhile implementing and upgrading

Review Source

Response from SimplyBook.me

May 18, 2024

Thank you for taking the time to review SimplyBook.me. We're pleased to hear that you find our platform easy to use, and simple to set up. We're here to ensure that SimplyBook.me meets your needs and expectations. Thank you for choosing SimplyBook.me!

AA

Audrey A.  
Médium thérapeute  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Mon avis"

December 21, 2022

3.0

J’ai longtemps été très agacée par l’utilisation de simply book a devoir écrire tout le temps au SAV. Maintenant ça va un peu mieux mais c’est toujours compliqué.

Pros

J’aime beaucoup le design du logiciel. Le petit prix. Le SAV. Le payment en ligne.

Cons

Il est super difficile d’avoir un emploi du temps qui change tout le temps. L’interface est super compliquée à comprendre. Les fonctionnalités sont dures à trouver. Il est difficile d’avoir plusieurs types de rendez vous. Je ne peux pas changer mon emploi du temps du l’application mobile. L’application mobile n’a pas assez de fonctionnalités. Il manque une fonctionnalité qui indique qu’il n’y a plus de place en séances.

Reason for choosing SimplyBook.me

Car c’était le moins cher et qui me permettait le payment en ligne.

Review Source

NH

Nessie H.  
woonadviseur  
Hospital & Health Care  
Used the software for: Less than 6 months

### "review Simplybook wzc de Korenbloem"

May 6, 2020

5.0

Due to COVID-19 there is a visitation ban in our residential care centre. Thanks to simplybook, we can quickly set up a reservation system and provide the employees with the necessary information about which resident will receive which visit. We also chose simplybook for its many options because in the future we want to offer and track other services digitally.

Pros

The booking system has many options, easy to fill and clear. Exporting the bookings is an added value so that the info easily affects all employees. Both the layout and the possibilities look professional to our users.

Cons

It was a quest to know how all the settings had an effect on the page. The videos are a handy help. I can use the app to track the bookings, but I can't make adjustments to the settings, or at least I haven't found them yet. The e-mail address on our main page also gets emails from the firm, although it is not an admin.

Alternatives considered

[Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)

Reason for choosing SimplyBook.me

Microsoft Bookings requires an additional setting by our third-party computer expert.Simplybook was relatively cheap and quick to put into use and can be set up by someone with minime computer knowledge.

Review Source

Bradley F.  
Director  
Hospitality  
Used the software for: 6-12 months

### "Good Software For Booking Events"

February 24, 2023

4.0

Pros

It offered what we needed which was to book bays for a simulation studio, it does this easily but not the most intuitive.

Cons

It can be difficult to implement and setup

Review Source

AR

Aimee R.  
owner  
Retail  
Used the software for: 6-12 months

### "good service!"

October 17, 2022

5.0

Pros

It is user friendly for a fairly new small business. Customer service has been helpful and reachable,

Cons

having the ability to speak to someone by phone would be helpful.

Review Source

Response from SimplyBook.me

November 7, 2022

Dear Aimee Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! If you want to speak to someone from our team to make sure you are getting the most out of the system, you can schedule an online video meeting here https://bigaccounts.simplybook.it/v2/#book/category/1/service/4/count/1/provider/any/ All the best The SimplyBook.me team

Keith B.  
Director  
Financial Services  
Used the software for: 2+ years

### "SIMPLYBOOK - ONLINE APPOINTMENT SCHEDULING"

May 31, 2019

5.0

Besides scheduling appointments, I use the software as a useful marketing tool which assist with business promotion.

Pros

I love the ability to tailor or modify the software to suit your particular needs.

Cons

While I recognize continuous improvement with the software, I look forward to seeing some further enhancement to the sample design templates.

Review Source

Response from SimplyBook.me

July 22, 2019

Dear Keith Thank you so much for taking the time for leaving us your fantastic feedback, we appreciate it greatly! Regarding the new templates, then we just released a new one in June, you can test it out here https://minimaltestcompany.simplybook.it/v2/ All the best The SimplyBook.me team

Adrian G.  
Development Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Just what I was looking for"

April 2, 2019

5.0

Give it a try as you will be surprised at how good this simple to use but powerful booking software can be.

Pros

I found this to accommodate an online booking system for a service we offer to our customers. It has all options we need and more and great value. I especially like the texting feature as well as the email confirmation process, it runs very smoothly and easy for users to view bookings and find out details about customers. Choosing different themes as well is a really nice touch and simple to do if you get bored with your booking screen you can change it in minutes without losing all your design. It is early days at the moment but Simply Book really does fix a problem that we had within the business and I can honestly say you should give it a try for free to see how good it really is.

Cons

It could do with some more options on the services which no doubt they will add in the future. I did have a few issues as well with the texting confirmations that were sent to customers but that was a configuration issue by me and not the software. Being cloud based is key for easy access by everyone.

Review Source

Response from SimplyBook.me

April 9, 2019

Dear Adrian, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

James P.  
W  
Internet  
Used the software for: 1-2 years

### "Not quite perfect but amazing customer support more than makes the difference"

October 9, 2019

5.0

I found this service for a client who needed a booking service for her small business. She doesn't have many customers so budget was tight. As she grows she will no doubt be taking out a subscription as her business continues to grow but the easy integration of SimplyBook.me and ability to customise it have been a sure fire winner. Hands down, awesome support though.

Pros

The fact that agents are always on hand, respond really fast and always have the right answers.

Cons

The UI is not as intuitive as it might be in some instances.

Reason for choosing SimplyBook.me

Free and paid packages allow you to scale up the service to grow with your business.

Review Source

Response from SimplyBook.me

October 22, 2019

Dear James, Thank you so much for taking the time to leave us your great feedback, we truly appreciate it and are very happy to hear that you got a good support. All the best The SimplyBook.me team

RC

Roger C.  
Therapist  
Medical Practice  
Used the software for: 1-2 years

### "Piyada Thai Massage "

October 19, 2023

5.0

Pros

Es ist ziemlich gut aufgestellt und kurz zu bedienen

Cons

Was nicht geht ist mit einer Reservation 2 Betten zu schliessen. Zb Paarmassage buchen und 2 betten zu blocken für diese Zeit

Review Source

Response from SimplyBook.me

November 2, 2023

Dear Roger Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

TP

Taylor P.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "A Scheduling Service that is more than just that!"

August 24, 2020

5.0

Great Service, was up and running in no time!

Pros

SimplyBook.me is MUCH more than a simple appointment setting service. It stretches far beyond that and covers other areas you wouldn't even imagine. I would highly recommend SimplyBook.me to any colleague!

Cons

I honestly can't think of anythhing else it could provide other than its own CRM maybe.

Reason for choosing SimplyBook.me

More integrations, the business seems more involved in pushing it in the right directions and continue to integrate new features which I love!

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly isnt good. When I checked out SimplyBook.Me it was a no brainer

Review Source

Response from SimplyBook.me

September 30, 2020

Dear Taylor, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

Heather B.  
Project Coordinator  
Construction  
Used the software for: I used a free trial

### "Everything I need "

November 9, 2018

5.0

I couldn't be happier with them I tried so many other scheduling apps and platforms and none of them came close to this product. I ended up getting a paid membership because I can't run my business with out it because it saves me so much time.

Pros

There are so many features that are easy to use but you have many ways to customize the small details. I was so happy to have a platform that took our payment method, and split our service providers schedules while linking to our personal calendars. The best part is everything is Live so you don't have to go in and remember to manually sync things they do it for you.

Cons

To get everything set up it does take some time but is so worth it. Also there is a slight learning curve but once you see the ins and out it is actually quite simple.

Review Source

Response from SimplyBook.me

November 26, 2018

Dear Heather Thank you so much for taking the time to leave us your fantastic feedback! We appreciate it greatly! All the best The SimplyBook.me team

DK

Darci K.  
Founder & Creative Director  
Food & Beverages  
Used the software for: Less than 6 months

### "SimplyBook.me Helped Me Pivot My Business"

May 7, 2020

5.0

SimplyBook.me is allowing me to earn revenue again in this unprecedented time. I don't know what else to say. If it didn't exist, my business would be dead in the water.

Pros

I can't say enough about SimplyBook.me. Their platform allowed my small cocktail catering business to pivot during the COVID crisis. We are now able to offer online cocktail classes and have started earning revenue again. I researched a bunch of different companies and SimplyBook.me has the most flexible and user-friendly platform. I felt that most of the other options were built for those who offer standard weekly classes. SimplyBook.me was the only software I found that fit my business model and allowed me to create online group classes for 10 or more! I would recommend it to any business going virtual in this new environment!

Cons

There are a lot of very cool bells and whistles in this software. It's really easy to customize. Because I am using this a bit out of the box, I run into issues with some of the functionality. But, there is a custom CSS feature that may help with that. Other than that, the user experience could use an upgrade. It's good and gets the job done, but it could be sleeker.

Alternatives considered

[Appointy](https://www.capterra.com/p/122249/Appointy/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Bookeo](https://www.capterra.com/p/117299/Bookeo/)[Schedulefly](https://www.capterra.com/p/76735/Schedulefly/)

Reason for choosing SimplyBook.me

It allowed me more options to be able to offer classes not on a schedule, but based on a menu or curated selection. It also allowed me to create class limits and manage my calendar in the way I needed.

Review Source

JD

Julie D.  
gerante  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "mon avis est favorable"

December 7, 2022

3.0

je suis satisfaite et j'ai renouvelé mon abonnement

Pros

facilité de prise en main et tres facile au quotidien pour effectuer des modification ou ajustements

Cons

aucun, je suis entierement statisfaite par le logicielj'ai a ce titre renouvelle mon abonnement

Review Source

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