# Page 17 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 401-425 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD Julie D. gerante Health, Wellness and Fitness Used the software for: 1-2 years ### "mon avis est favorable" December 7, 2022 3.0 je suis satisfaite et j'ai renouvelé mon abonnement Pros facilité de prise en main et tres facile au quotidien pour effectuer des modification ou ajustements Cons aucun, je suis entierement statisfaite par le logicielj'ai a ce titre renouvelle mon abonnement Review Source SS Stephanie S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Good overall booking site " November 16, 2022 5.0 I love it Pros Easy to use, my clients think it is easy to use Cons Have to pay for text message reminders and extra features Review Source Response from SimplyBook.me November 17, 2022 Dear Stephanie thank you so much for taking the time to leave us your great feedback, we truly appreciate it! All the best The SimplyBook.me team RS Raichelle S. Manicurist Cosmetics Used the software for: 1-2 years ### "A great website and easy to use!" November 16, 2022 5.0 Pros I love that you are able to choose the features you want. Cons For a start up business , sometimes i can’t afford to pay for multiple features that i need at a time. Review Source Response from SimplyBook.me November 17, 2022 Dear Raichelle Thank you so much for taking the time to give us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team AP Angelo P. Instructor Consumer Services Used the software for: Less than 6 months ### "Perfect For My Business" July 19, 2023 4.0 Small learning curve but were happy and up and running Pros Booking and organising slots, Creating custom pages. Cons The custom pages are not simply to set up nicely. Review Source Response from SimplyBook.me August 2, 2023 Hi Angelo and thank you so much for taking the time to leave us your feedback Just to let you know that if you need any help with setting up the custom pages, you can reach out to our Live chat (online 24h during the working week) and they might be able to help with that (if some css tweaks are required) All the best The SimplyBook.me team Mateusz P. CTO / Team Leader Used the software for: 6-12 months ### "Easy to use booking system solution." March 5, 2018 4.0 Pros Good value price, Available API Lot of good functionalities. A lot of reports. Quick support team response. Cons Lack of languages. Consistent name in API (for Services, providers etc). API sometimes unstable. Views in admin panel aren't suitable for coordinators. Auto topup of smses. Review Source Response from SimplyBook.me March 13, 2018 Dear Mateusz Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Thanks for some good points there, we will discuss them in-house and see if they make it to the to-do list. Best of regards The SimplyBook.me team KB Kelsey B. Firefighter/IT Support Public Safety Used the software for: 6-12 months ### "Great Service For Starters" December 10, 2018 5.0 Our experience with Simplybook.me was a great one, and it was a major player in our determining a game plan on moving all our scheduling systems online. Pros Simplybook.me was a great service around the board, when our organization decided to move some scheduling systems online. The thing I liked most was the cost effectiveness that of the service, which enabled us to try the service out and make an informed decision as to whether or not online scheduling was the right fit for us. Cons Although customer support was quick and always able to correct any issues we experienced, the thing I liked the least was having to contact customer support. A lot of times, the grammar in support emails and chat was so poor that it required several attempts to understand what they were trying to say. Review Source Response from SimplyBook.me December 11, 2018 Dear Kelsey, Thank you so much for taking the time to leave us your great feedback, we appreciate it enormously! All the best The SimplyBook.me team Traci W. President Human Resources Used the software for: 1-2 years ### "Perfect for Remote users" November 29, 2018 5.0 Overall, we are very happy with Simply book. Pros The custom features. That we have taken advantage of, especially the toll free phone number. Cons Not being able to have service providers in a different time zones book in their own time zones Review Source Response from SimplyBook.me December 11, 2018 Dear Traci, Thank you so much for leaving us your great feedback, we appreciate it enormously! All the best The SimplyBook.me team NB Nathalie B. Hypnothérapeute et bio énergeticienne Alternative Medicine Used the software for: 1-2 years ### "Bon rapport qualité prix " July 8, 2023 4.0 Satisfaction dans son ensemble Pros Tarifs et fonctionnalités. Sérieux. Pas d'acharnement commercial Cons Pas intuitif. Compliqué à utiliser. Explication sur internet mais en Anglais Review Source Response from SimplyBook.me August 2, 2023 Hi Nathalie, If you ever need any help in french then we do have our Live Agent, Alexis who is french and can help you out with everything you might need. We also have french help center here https://help.simplybook.me/index.php/Help\_Center/fr We are working on translating our video tutorials to french too, and hopefully they will be ready by the fall. All the best The SimplyBook.me team AR Aune R. General practitioner Used the software for: 2+ years ### "Overall I do recommend the free package if your needs are moderate - this works fine." November 27, 2017 5.0 Sorry, I had to rate Customer Support and Features&Functionality with 4 stars - I never really needed them, so I have no idea how good they are. But the fact that a system works fine without the need to contact Customer Support is really a good thing :) Pros It is simple. The Emails to my practice and to patients remind the registration. The Special Days function keeps the open times management easy. I have 2 nurses and some temporary stuff from time to time - the instruction how to use SimplyBook has never taken more than 5 minutes. Review Source Response from SimplyBook.me December 1, 2017 Dear Aune Thank you so much for taking the time to leave us your feedback, we truly appreciate it! It´s good that you have not had to use the customer support yet which means that the system is easy to navigate, but I assure you that they are worth 10 stars if you ever need them:) Have a great weekend All the best The SimplyBook.me team MS Macarena S. Partner Education Management Used the software for: Less than 6 months ### "Great purchase" April 14, 2022 5.0 Before simplybook.me we did all the scheduling manually. So now we're saving a lot of time. Pros I find many tools that are very helpful for my business. They have videos explain how to configurate it, and when I need a extra help I could arrange a meeting with someone from support on my owe language. Cons Sometimes the software it's slow. And I didn't like to need my provider's e-mail access so I can sync their calendars. Alternatives considered [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me I choose SimplyBook.me because present the best quality-price benefit. Review Source Response from SimplyBook.me April 27, 2022 Thank you so much Macarena for your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team MX Melina X. General manager owner Food & Beverages Used the software for: Less than 6 months ### "Simple solutions for business owners trying to keep pace with new digital reality " May 31, 2023 5.0 Pros The other similar platforms only offer a "short term solution " to help you out with bookings online. If yoy really want to use the booking site as a tool to expand your business it can not look lkme an office calendar. Simply book me offer the most competitjve package, many options that help adapt to your business and is easy to set up and use Cons It could offer some more features that would help solve very practical issues for ex options to have different prices for different number of people. Also the it should solve the issue of the website address "ending" it is not possible to be in greece and say "it is normal" to have a .it Review Source VR Verified Reviewer Teacher E-Learning Used the software for: Less than 6 months ### "Feature pact all in one appointment scheduling application." April 25, 2019 5.0 Pros Super simple sign-ups and free 50 appointments are the best for professional appointments. I was looking for all in one appointment solution that's take care of all my time and client management needs. Simplybook does that really smoothly. join with Google and start customizing, within 2 hours it is ready. And I never felt like something is missing. Everything is well documented and the menu is well organized. I just added paid extension as customization and that's it. Simple easy and quick to set up. Directly listening is kind of confusing, but it's there. Unlimited staff and booking via facebook page are the best things that I am looking forward to. Cons Really didn't find enough but no Indian language is translated which is a small problem when working locally. But it can overcome by using live chat. Review Source CA Camille A. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Un bon rapport qualité prix" December 7, 2022 4.0 Pros Pas très chère, possibilité de faire évoluer la formule Cons Pas très ergonomique ni pour l'utilisateur ni pour les clients. Review Source JC Juan C. Co-Founder Alternative Medicine Used the software for: 1-2 years ### "Simple & Functional , Great Customer Service" October 24, 2018 5.0 Overall the money has been worth it Having the ability to book online has really been a boon for our business and I love the fact that I dont have to try and figure anything out with the software I can just hit up their customer service team and get a quick answer to my questions. Pros You can always get hold of a live human being (via there chart software) to answer questions in real time and if you catch them when they are closed they are quick to get back to you once they are open for business. The software interface and dashboard is simple to use which I like. It comes with a very basic package that you build ontop of whatever features you would like so you just pay for the features that you want. Cons It's strength is also it weakness. You build it piecemeal which means you pay for each additional feature you want. Review Source Response from SimplyBook.me November 1, 2018 Dear Juan Thank you so much for taking the time to leave us your fantastic feedback, we are so thankful! Kind regards The SimplyBook.me team BL Benjamin L. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Practical but not for everyone" September 1, 2018 4.0 Pros The calendar is really easier to use than it is with all the similar appointement scheduling softwares. It provides a clear and modern page for your customer. Cons It lakes many features for my personal buisness: \_Not compatible with french summer hour \_Online help not very friendly \_No differences between new and old patients which is a big issue for medical supplies (appointements could be restricted to particular patients ) \_Cancellation for paid appointements is not automacally refunded by the customer \_ No way to ask for paiements to clients when you give by yourself the appointement on simplybookme. Review Source Response from SimplyBook.me September 12, 2018 Dear Benjamin Thank you for taking the time to give us your feedback. We are happy to hear that you like the look of the booking website, and I have to say that you have customized it very nicely! Regarding your comments then I will try to answer each one here: 1. Time change: It should always work correctly, if you book at 14:00 on Saturday for Monday and time changes on Sunday, the booking will stay at 14:00 for Monday. 2. Online help: We usually get great feedback on our Live Chat and I looked at your chat and could not see that she was unfriendly, please send me an e mail and let me know if otherwise. 3. You can solve this by creating a specific service which only members could book (old patients) and not new patients. 4. You are right that would be great to have the refund automatic, but since our clients are using so many different payment providers this has not been done yet. 5. Very good point, we will discuss this with programmers. All the best The SB team ND Natalia D. Coach Health, Wellness and Fitness Used the software for: I used a free trial ### "Did not blow me away but not the worse either" April 5, 2023 3.0 I would not stay with simplybook.me, it felt a bit too complicated and not as smooth and integrated as I needed but when you are starting with booking a system overall it is not too bad Pros There was a free trial which is always nice to be able to test a system and see if it fits you. Overall I was able to find most of the settings I needed but not all I needed to ask for support for help with some. Cons A bit too complicated trying to find all the necessary settings and set reminders and notifications, takes a while to set up as well, and some things felt unnecessary to add. With this quality of product, I would say the price should be lower but it was still overall ok and functional. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Cheaper (one free type of booking) and more pleasant User Design more intuitive Review Source Response from SimplyBook.me May 19, 2023 Dear Nadia Thank you so much for taking the time to leave us your feedback, we truly appreciate it. All the best The SimplyBook.me team TG Tracey G. Office Manager Consumer Goods Used the software for: I used a free trial ### "Great Program but geared more toward salons I feel..." September 5, 2018 4.0 I did reach out to customer service to ask if there was any help for our company (who does deliveries) to schedule days versus a time. The gentleman who helped me was very courteous. He suggested using the all-day allotment, which would work ok, however, to keep customers from getting confused, was not what I was able to use. Pros I was looking for a program that I could embed to our website and allow customers to schedule delivery appointments with us. This program was easy to use and very clean looking. I loved the look on our website, and that it would send confirmations to our customers. Cons Our delivery business is based off appointment days and not specific times. Where instead of dedicating a specific time we set a certain time frame. This is app, being great for specific timed appointments, is limited to those who need customers to set a specific day. You have to set an appointment to an all day slot which can be confusing to the customers. Would be a great app for a hairstylist, nail salon, etc. Review Source Response from SimplyBook.me September 12, 2018 Dear Tracey, Thank you so much for taking the time to leave us your feedback, we appreciate it greatly. You are right however that our system works better for hourly appointments compared to day based appointments, We hope you find a system better suited for your needs. Best regards The SimplyBook.me team SM Shana M. Business Owner/Musician Music Used the software for: Less than 6 months ### "Great Product, But Customer Support was not very Supportive" October 31, 2020 5.0 Over all I would have to say it's been a pretty good experience, learning curve aside. The only major issue I've had is that when purchasing after my free trial I chose the monthly payment option and was instead charged the price for a full year! Not only that, but I sent several messages and emails to support beginning immediately after as I reallized I did not get charged for the option I chose but about $100 more than that in one sitting. I never heard back from support, still haven't. So that being said I probably won't renew my subscription next year. Pros I like how easy it was to use after a lot of trial and error. For instance the Automatic Intro Survey was sort of a beast to set up, but now that it's done it's easy to use, format and customize. Cons Everything is hard to find until you spend about a week setting it all up. It's not a very intuitive platform really, things aren't where you think they would be, nor do certain buttons lead to where you would assume they would. It just takes time. Reason for choosing SimplyBook.me Simply has more of the features I'm looking for included in their basic level price plan. And it's easier to work with international clients via Simply. Review Source Response from SimplyBook.me November 2, 2020 Dear Shana, Thanks for taking the time to leave us your feedback, we appreciate that. I wanted to let you know that our support did send you an email, asking for your PayPal email so that we can refund you. I have just asked our Head of Support to be in touch with you again, so you should receive an email today. All the best The SimplyBook.me team Renea H. President Used the software for: Less than 6 months ### "Book AND optimize!" February 28, 2018 5.0 Smart and effective. Pros Simply Book has the ability to integrate onto your website with a few easy pieces of coding. It also has Booking Troll which is a directory that is powered by them so that is great for search engine optimization (SEO). Not only have they created a great software but they are also smart enough to create a directory as well. Super smart! Cons It needs to be more responsive. I don't like how it looks on Smart devices. I had to remove it off my site temporarily for this reason. Review Source Response from SimplyBook.me March 13, 2018 Dear Renea Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! Regarding your comment on the look on smart devices, I encourage you to play around with all the different booking templates to see which ones you like the most. The latest ones should be looking just as good on your smart phone:) All the best The SimplyBook.me team JS Julie S. Coiffeuse Cosmetics Used the software for: 6-12 months ### "Coiffeur" December 7, 2022 5.0 Pros Là rapidement de la prise de rdv et le rappel de rdv par mail Cons Parfois des bug annulations sans raison Review Source SK Shawn K. Vehicle inspection Automotive Used the software for: Less than 6 months ### "Great tool" July 24, 2023 4.0 It's very basic. Pros It's super easy to use for the customer . Cons There needs to be more formulas available. For example, we start operating at 6pm at night. We operate via bookings only. There should be the ability to Implement a cut off time to create a booking. But there's not. People can create bookings right up till the booking time. Therefore we can't manage our required resource. Review Source Response from SimplyBook.me August 2, 2023 Hi Shawn and thanks for taking the time to leave us your feedback Yes that can be done, even down to a service, please reach out to our Live chat (online 24h during the working week) and they will help you out with setting this up. All the best The SimplyBook.me team Alisha Z. Senior Programme Coordinator Insurance Used the software for: 1-2 years ### "Time saving app " August 28, 2018 5.0 I am sports volunteer, in my spare time outside of work I manage dragon boat training. For years 17 teams book boats for reoccuring training via a form which I would enter manually to our calendar along with any changes over 6 month training period. It was never accurate and took hours each week. Simplybook.me has saved my sanity and time so now I focus on coaching. Pros I use the reoccuring appointments for my teams to book training for the summer. I find the support at Simplybook.me incredibly responsive . Cons It is a really good app so there isn't much to not like. Review Source Response from SimplyBook.me September 12, 2018 Dear Alisha Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it enormously and are so happy at the same time to hear that we saved your sanity:) All the best The SimplyBook.me team VR Verified Reviewer Consultancy, Coaching and Clinical Psychologist Used the software for: Less than 6 months ### "The best so far on online bookings" January 28, 2018 5.0 Pros My clients say it's easy to use. It syncs with my Google Calendar. It can be embedded on my website. Cons When I choose to have the time in my client's time zone, the time goes crazy and it causes problems with bookings. Doesn't allow you to have prices in different currencies or accepts Visa for payments. Review Source Response from SimplyBook.me January 30, 2018 Hi there and thank you so much for the review, we appreciate it greatly! Not sure what the time zone problem is as we have very many using it. You could contact our live help to check this out with you. As for prices, you can select any currency in the world, but your clients can not select between currencies. Which cards can be accepted depends on which credit card processor you choose, but in our system, you have the choice to select between tens of provider who accept Visa credit cards, just contact our Live Chat and they will help you through it. All the best The SimplyBook.me team MV Marie V. Responsable de site Individual & Family Services Used the software for: 1-2 years ### "Bon rapport qualité prix " December 7, 2022 5.0 Pros Facilite d'utilisation et beaucoup de fonctionnalité Cons C'est compliqué de mettre en place le système de paiement en ligne Review Source LH Leslee H. Web Developer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Booking Platform" May 22, 2024 4.0 Its has been quite good. The support is great. They wrote some custom css for me at no charge. Pros That there is a free option that allows most features so I could try it to see if it will work for me before upgrading. Cons That I could not purchase an add on for numbers of service providers. Review Source Response from SimplyBook.me June 14, 2024 Thank you for sharing your experience! We're glad you've found SimplyBook.me to be a great booking platform with a useful free option to try out. We appreciate your feedback about add-ons for service providers and are always looking to improve. If you have any more suggestions or need further assistance, feel free to reach out. We're here to help! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.