# Page 18 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

---

SimplyBook.me

4.6 (1281)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 18 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 426-450 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Deputy Director  
Libraries  
Used the software for: 1-2 years

### "Great scheduling software"

November 10, 2019

5.0

We use it for self-service appointment booking. It has helped us reduce the amount fo staff time spent on these types of tasks.

Pros

A booking software is an unappreciated thing. When it works, we don't care. When it doesn't, we're unreasonably angry. Simplybook.me is different- people notice how mice the experience is. We use it to book appointments and physical spaces, and it couldn't be easier. Having this tool allows us to let our customers set their own appointments, saving us time and money.

Cons

As with every great software, I wish it were free. However, I have no qualms about paying for this and, honestly, would probably pay more.

Review Source

KZ

KiKi Z.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great choice for starter-up business"

November 18, 2022

4.0

Pros

It is easy to set up products or services for my business. They offer good templates for gift cards or coupons.

Cons

It is impossible to change the timeframe after setting up in the first time. Hard to set up payment options

Review Source

VZ

Vincent Z.  
Gérant  
Photography  
Used the software for: 1-2 years

### "Simple et efficace"

December 7, 2022

4.0

Très pratique pour gérer un grand nombre de rendez-vous pour un commerce, de facon automatique

Pros

Très pratique pour la réservation en ligne, une seule page et 3 champs sont à remplir. D'une grande simplicité pour les clients

Cons

La personnalisation / design est très limitée. Difficile d'intervenir facilement sur l'interface client.

Review Source

LC

LIs C.  
owner  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Could be more user friendly"

November 17, 2022

4.0

For the most part we find it helpful.

Pros

I enjoy that the customer can make their own appointments.

Cons

The confusion of multiple schedules and not being able to schedule outside of one schedule or another. You have to be sure the store hours are good, then the services schedule and then the provider schedule in order to make an appointment.

Review Source

Silfrido G.  
Instructor  
E-Learning  
Used the software for: Less than 6 months

### " Schedule your appointments and advice in a simple way"

January 10, 2019

5.0

Very good in scheduling appointments for counseling with my students, which optimizes my time and dedication.

Pros

I like the simplicity of its systems to schedule my consultancies with the students, being able to maintain a confirmation of the hours that currently its fusion with the social network facebook is also quite useful in the connection with my students. It is very easy to use and install, as well as the management through the cell phone.

Cons

The only limitation that I find is that for high quality and variety of functions requires an adequate permanent internet connection, in order to have the information updated. of rest are benefits that I find.

Review Source

Response from SimplyBook.me

January 20, 2019

Dear Sifrido Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

RS

Robin S.  
Physician  
Medical Practice  
Used the software for: 6-12 months

### "SimplyBook.Me"

September 24, 2019

5.0

My experience with this software has been excellent. It takes the place of having a receptionist in the office. I highly recommend it.

Pros

It takes the place of an expensive receptionist/assistant. Clients can go online book appointments themselves! I just input my schedule and the choose the time and fill out the intake form. It also sends them reminders of their upcoming appointments and links to my calendar. Additionally, I was able to create my own intake form to capture the information I need when the appointment is made.

Cons

There was a bit of a learning curve with the software, but once I figured everything out, it has been a cinch to use. I could not run my business efficiently without it.

Review Source

Response from SimplyBook.me

October 22, 2019

Dear Robin, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

SE

Silvina E.  
Co-Owner and Vision Lead  
Retail  
Used the software for: I used a free trial

### "Going past the trial will invest."

January 6, 2021

4.0

I am excited to be able to make booking easier for my clients and on social media.

Pros

The ease of implementation to outside apps. The facebook and website integration ease is well done.

Cons

Editing the booking landing page. Fortunately, I have web builder knowledge and that is helping but your system is not user friendly nor provide helpful items such as best size of banner image for templates.

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[Bookly](https://www.capterra.com/p/180137/Bookly/)

Reason for choosing SimplyBook.me

pricing and ease of use.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Help with a booking is of more efficient use of my time use at this stage of my business needs. I can manage my social but the booking portion was becoming more time-consuming. Plus SimplyBook.me was easier to learn and so I'd rather manage this portion and hire someone for hootsuite when I need it.

Review Source

JÖ

Joakim Ö.  
Security Adviser  
Security and Investigations  
Used the software for: 1-2 years

### "SimplyBook.me Review"

January 19, 2023

5.0

It saves me and my customers time. I really like this one and I just it a lot.

Pros

It makes it so much easier foor me to schedule at meeting with a potential or already existing customer. It makes it much easier to agree on a date and time.

Cons

I dont have anything that i can come up with. It's so easy to use.

Review Source

Hannah C.  
Psychologist  
Mental Health Care  
Used the software for: 6-12 months

### "Easiest to use appointment software"

January 6, 2021

5.0

I love SimplyBook.me, I have everything I need for my business in 1 place. I can edit everything at any time (the available time slots, the prices, the duration of a session etc)., and that offers me the freedom I need from an appointment scheduling software.

Pros

Contrary to what the name suggests, SimplyBook.me is not just a simple appointment scheduling software. You can personalize the widget you add on your website the way you want it, you can easily accept bookings in 1 click, you get notifications on your phone and email before the appointment, but you can also directly accept payments through the software, and you can offer your clients gift cards and promotions!

Cons

Facebook integration didn't come easy to me, but I contacted the support team and they helped me with both Facebook and Instagram.

Review Source

MB

Michael B.  
Owner  
  
Used the software for: Less than 6 months

### ".............."

January 9, 2017

4.0

The extra features I would need for my small business are expensive when going over 3 on the basic package

Pros

Google Sync SMS & Email automation (although not perfect as if I edit twice or three types with things I forget to add as a note for the Service Provider it emails the client every time "updating" the booking. I wouldn't want them to see it every time, so an option to skip the email update would be great.)

Cons

Can't colour code by services When you cancel a booking it still remains on my Service Provider's Google Calendar. So sync creates the bookings but doesn't delete them when I cancel the booking. In South Africa, with the exchange rate, extra features get expensive at $40 each

Review Source

Response from SimplyBook.me

January 10, 2017

Dear Michael, Thank you so much for taking the time to give us your feedback. We are happy to inform you that your concerns can be resolved. First of all in the email and sms settings there are check boxes which you can check or uncheck related to notifications. So you can actually uncheck the box next to notifications to clients for updates. Secondly, in the Google Cal Custom Feature, you can check the box where it says sync both ways, and then a cancellations should sync just as well as the bookings. For the pricing then we strongly recommend to take the standard package like most of our clients do and benefit from 8 great custom features. All the best The SimplyBook.me team p.s. if you have any questions regarding implementation please contact our Live Help...they are there to help 21/24 hours a day

Tim R.  
Manager and Tax Resolution Specialist  
  
Used the software for: Less than 6 months

### "Everything the website it said it would be, 30 day trial was very beneficial and sold the service."

July 31, 2018

5.0

Simplified calendar and reminder system for my office and clients

Pros

Simplicity of use and now long learning curve. Was using personally within 72 hours and integrated into the rest my business after first week.

Cons

Not excited about the pricing model, the number of custom features and choosing them or paying more seems a little annoying.

Review Source

Response from SimplyBook.me

August 7, 2018

Dear Tim, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! We have built the system up so that it is simple for the main booking function (and therefore easier to grasp for new users) but if people require it to be more flexible you can add the different custom features. We are working on creating videos about each custom features to help people to see which features will suit them the best so that they can maximize the benefits of SimplyBook.me. All the best The SimplyBook.me team

Danielle K.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Perfect Solution"

March 4, 2018

5.0

Reduced the burden of admin, given my customers more flexibility of when they can book with me. Very useful!

Pros

I am able to make the diary unique to my working pattern, I find that it is very flexible and this is important to my working style.

Cons

I'd like to be able to tweak the visuals to make it more 'on brand' for my business, e.g. to change the font and layout.

Review Source

Response from SimplyBook.me

March 13, 2018

Dear Danielle, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You can change the font with the HTML description fields custom feature, check that out. Then we are actually thinking of offering a service whereby our designers might help clients to design their booking page according to their brand identity. Hopefully we can launch that soon and then we can help you out to make the booking page according to your needs! All the best The SimplyBook.me team

VS

Valeria S.  
Founder  
Sports  
Used the software for: 6-12 months

### "Riding-school assistant - stylish and usefull, 24/7"

September 3, 2021

5.0

Pros

I try to master all features step by step to develope my bussiness My customers are happy with SimplyBook

Cons

in the mobile application for the administration I do not see the widget function, so I cannot answer the customer's question in real time

Review Source

JW

Jade W.  
Teacher  
Performing Arts  
Used the software for: Less than 6 months

### "Very useful but a bit complicated"

May 24, 2020

4.0

I find this site very useful but I'm sure I could be using it more effectively if I were better at using it.

Pros

I like that my students can book sessions at any time without having to contact me directly. They can also pay through the site if they wish to which saves me invoicing them. It is clear and easy to view my timetables available slots

Cons

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.

Reason for choosing SimplyBook.me

I wanted to try something new and there was a free option, however I do now pay for a basic membership

Review Source

Response from SimplyBook.me

July 8, 2020

Dear Jade, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! With regards to the issues that you have been experiencing then it's very likely that those are all user related. I strongly encourage you to reach out to our customer support if you ever experience anything like that and they should be able to help you out. They are very responsive and knowledgeable and are online 24 hours during the working week. All the best The SimplyBook.me team

KM

Kevin M.  
CEO  
Media Production  
Used the software for: Less than 6 months

### "Honest review"

July 23, 2019

5.0

Love it!

Pros

Loved the simplicity of it. Very user friendly and easy to manoeuvre through. Plus hey have loads of features other softwares don’t.

Cons

My only suggestion would be to to allow individuals to bring in their own website templates as opposed to just using stock. More options in that area would be nice but even then, everything else is decent enough to do the job.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing SimplyBook.me

Simplicity. Pricing. Features.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Didn’t like the layout. Not as user friendly.

Review Source

Response from SimplyBook.me

July 25, 2019

Dear Kevin, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly. Regarding your comment then you know that you can also use our widgets...which means that you just embed our booking module on to your current website, that is if you have one. Have a great day All the best The SimplyBook.me team

TM

Tania M.  
Owner/Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "This software is working very well for me business."

March 26, 2018

5.0

Less phone calls and messages as clients can manage their own bookings. I can also keep track of how busy I am and if classes are getting quieter.

Pros

It's easy for clients to use online. Once you have figured out how to set it up it's easy to change and adapt as needed. It's handy I can link it in to my website and my facebook page. It's great to be able to see all the reports and to be able to check client reports as well.

Cons

The feature I like least is the classes option as you can't link classes to a provider so I had to use services instead. This annoyed me as I had set everything up as classes and then had to reset it all up again as services. I wish that there was an app that my students could use to book in and out on their phones that would be great. I know you said that also that you can use webpage on your phone but it's very fiddly. Especially if I am trying to look at who is booked in and I have 15 names all squished together (that's how many I can fit in one class/appointment).

Review Source

Response from SimplyBook.me

May 4, 2018

Dear Tania Thank you so much for taking the time to leave us your great feedback, we appreciate it greatly! Regarding the website on mobile devices, then it´s probably better for you to look at the reports and see there who has booked the class for that specific day. It is always hard to show a lot of information in the calendar view so I am sure the Reports would be better for you. All the best The SimplyBook.me team

SG

SMarie G.  
Photographer  
  
Used the software for: Less than 6 months

### "A great/affordable addition to support my business functions!"

February 22, 2018

5.0

Pros

Scheduling, maintaining a client's list, sending out reminders, receiving payments and more has been soooooo much easier! Thanks to SimplyBook.me! Customer Service Reps are very helpful and quick with responses.

Cons

When I receive notifications in the notification area, I will press on the notification and nothing pops up. For example, I received a cancellation in my notification area, I pressed on it to see who cancelled and nothing showed. In fact, all of my notifications were no longer there. It said I had 0 notifications. This happens every time I try to press on a notification for further details

Review Source

Response from SimplyBook.me

March 13, 2018

Dear SMarie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! Regarding the comment on the notifications then if you click on that pop-up it means that you have read it already and that is why it says 0 notifications. But normally when you click on such notification it should lead you to the calendar page where you can check bookings. There you can can filter cancelled bookings to check those only, and there you can see it. If you have any problems with that please contact our Live Chat and they will help you out. With that being said (or hmmm written), it is a good idea to let the notification stay for longer, have it bold when unread and normal if read. We have added that task to the to-do list and hopefully you will be able to benefit from that sooner than later. Thanks for the tip! All the best The SimplyBook.me team

VR

Verified Reviewer  
Senior Recruiter  
Internet  
Used the software for: 1-2 years

### "Super Easy to Use Scheduling Tool"

December 6, 2018

5.0

I've used this and find it to be very similar to the other scheduling tool - calendly

Pros

easy to get set up, and has different templates to customize the scheduling page

Cons

Nothing really, the basic free feature works just fine for 30 min or 1 hour calls

Review Source

Maureen H.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Great customer service and great software!"

November 20, 2018

5.0

I'm a very small, part-time business and do this on weekends. In the first week of using the software, I received bookings. The price options for using this software is for all size businesses and has already been worth the investment.

Pros

It will make it easier for the customer to schedule and already I'm spending less time going back and forth discussing availability and more time interacting with customer about the actual session they've booked.

Cons

I found I needed customer service to help with setting up some custom features. The good thing is that the customer service is fast and very helpful and the customer features, once setup, should be money makers!

Review Source

Response from SimplyBook.me

November 26, 2018

Dear Maureen, Thank you so much for taking the time to leave us your fantastic feedback! We appreciate it greatly! All the best The SimplyBook.me team

OH

Oliver H.  
Programme Manager  
Music  
Used the software for: 2+ years

### "flexible and useful. A good tool for our institution"

June 11, 2017

4.0

Online access and a cool, professional interface

Pros

I like the ability to attach photos: we're booking recording studios and their names are a bit informal - pictures remove any ambiguity

Cons

Having to reapply every month for our free account - but that's not your fault :-)

Review Source

Response from SimplyBook.me

June 12, 2017

Dear Oliver, Thank you so much for taking the time to give us your feedback, we truly appreciate it! Regarding the monthly confirmation of free accounts. The reasons is that we have tens of thousands of users and several thousand of new clients signing up every month, so to keep all of the pages alive if companies are not using them does not make sense for us. Just to let you know that if you have a paying account you do not need to reconfirm every month:) Best regards The SimplyBook.me team

ML

Melody L.  
Founder of My French Teacher  
Education Management  
Used the software for: Less than 6 months

### "Very satisfied"

September 7, 2020

4.0

I am very satisfied with every aspects of simply book me and I am sure it will help me in my daily organization.

Pros

I am very satisfied with Simply book me. It has everything I needed to launch my business and make it easier for my client to book appointment with me. It's quite easy to use, great value for money and the customer service was very reactive when I had questions.

Cons

It took me a while to figure out how to use it because it has a lot of functionalities, but once I tried a bit of everything I could choose which options where the best for me and focus on that.

Alternatives considered

[bookingkit](https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers/)

Reason for choosing SimplyBook.me

Because they couldn't offer me a solution for my clients to buy "packages" ( for example a 10 hours package, so they can book whenever they want those 10 sessions) which was the most important feature I was looking for.

Review Source

Response from SimplyBook.me

September 30, 2020

Dear Melody, Thank you so much for taking the time to leave us your valuable feedback, we truly appreciate it! All the best The SimplyBook.me team

SK

Sushil K.  
Managing Director  
Photography  
Used the software for: 1-2 years

### "Ideal For Easily Collecting Online Bookings From Clients"

September 30, 2020

4.0

Pros

This app can be added not just on the website; preferably, it can be integrated on multiple social media profiles to collect booking from our clients with ease.

Cons

Though it does excellent in terms of scheduling, however, this app does not allow conducting online conference as well.

Review Source

Response from SimplyBook.me

October 1, 2020

Hi Sushil, Thank you so much for taking the time to leave us your feedback, we greatly appreciate it. Regarding the online conference, then we integrate natively with Gruveo and MS Teams so you can easily combine your scheduling that way with online conferencing. If you are interested in that option, please contact our Live Chat on our website to find out how to implement that. Kind regards The SimplyBook.me team

Alfredo T.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent product"

January 18, 2019

5.0

Pros

Customization is the feature I like most of SimplyBook.me

Cons

The price of the plugins is a bit expensive.

Review Source

Response from SimplyBook.me

February 27, 2019

Dear Alfredo Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

GK

Gloria K.  
Coiffeuse  
Cosmetics  
Used the software for: 6-12 months

### "Avis simply "

December 7, 2022

4.0

Bien dans l ensemble

Pros

Réactivité dés support informatique , simplicité en base de données

Cons

Le dispositif pour l installation mais le service client est assez réactif

Reason for choosing SimplyBook.me

Pour le rapport qualité prix

Switched from

[Planity](https://www.capterra.com/p/248774/Planity/)

Pour le prix

Review Source

cB

chrissy B.  
Business Owner  
Alternative Medicine  
Used the software for: 6-12 months

### "Simply book me has made a big difference to my overall business bookings. thank you"

March 22, 2018

5.0

I save a lot of time not having to text or email my clients to confirm their attendance to appointments. I have less cancellation and no shows due to the reminder texts and emails.

Pros

I like the ease of use and the directions and assistance always available. Simply book me is always updated and adding new features to compliment my business and assist with day to day tasks of synchronising my appointments. I love the analytical part of the system that allows me to keep track of all my appointments, hours and money

Cons

There is nothing I do not like about Simply book me. It is easy to use, 24/7 online help with everything and great feedback from my clients who can choose their times with ease.

Review Source

Response from SimplyBook.me

May 4, 2018

Dear Chrissy Thank you so much for the fantastic review you left us, we appreciate it enormously! All the best The SimplyBook.me team

Similar Products

Featured