# Page 2 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 26-50 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Student Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly customizable and professional booking solution" April 6, 2026 5.0 My experience has been great for streamlining my bookings. It has drastically reduced my administrative "email ping-pong" and the automated SMS reminders have nearly eliminated no-shows. It feels like a professional, high-end extension of my brand. Pros I love the flexibility of the "custom features" system, which lets me pick exactly the tools I need without cluttering the interface. The live 24/5 chat support is exceptional, they’ve helped me solve complex scheduling logic issues in minutes. Cons The pricing structure can be a bit tricky because almost every advanced function, like accepting payments or syncing with Google Calendar, requires a "custom feature" slot. It’s easy to outgrow a lower-tier plan faster than you’d expect. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) I needed a more robust "all-in-one" platform that allowed for a dedicated booking website and better payment processing. While Calendly is great for simple meetings, SimplyBook.me gave me more control over my service catalog and client database. Review Source Response from SimplyBook.me May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team VR Verified Reviewer Business Development Director Education Management Used the software for: 1-2 years ### "Best booking solution" March 27, 2026 5.0 Simplybook has been a game-changer for our business. It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle. The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings. It truly is the best booking solution out there, streamlining our entire workflow efficiently. Highly recommended for anyone looking to simplify their scheduling and reclaim valuable time. Pros Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling. This frees them up to focus on their core business, with one reviewer calling it a "game-changer" that takes "chaos out of my life" . Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and their clients to navigate . Extensive Features & Customization: The wide range of features and "custom features" allows businesses to tailor the system to their specific needs, whether for a solo practice or a larger operation . Excellent Customer Support: Users frequently praise the support team for being "swift," "helpful," and providing "creative solutions" via live chat . Good Value: The pricing model, which allows unlimited providers and services, is seen as excellent value, especially for small to medium-sized businesses Cons Cost of Features: Essential features often require paid upgrades or occupy limited "custom feature" slots, and some paid add-ons are considered expensive Review Source Response from SimplyBook.me May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team Daniela B. Kosmetikerin Cosmetics Used the software for: 6-12 months ### "Seit 1 Jahr in Benutzung und immer noch ein Mehrwert " February 18, 2026 5.0 Meine Kunden sind sehr zufrieden. Die Buchungsoberfläche ist übersichtlich gestaltet, sodass Termine schnell und problemlos gebucht werden können. Seitdem sind Telefonanrufe und Chatnachrichten deutlich weniger geworden – und ich habe mehr Zeit, mich auf meine Kundinnen und Kunden zu konzentrieren. Pros Ich nutze SimplyBook nun seit einem Jahr und bin nach wie vor absolut begeistert. Die Bedienung ist unkompliziert, fast schon intuitiv, und wenn doch einmal etwas unklar ist, helfen die verständlichen Videoanleitungen sofort weiter. Besonders praktisch finde ich das modulare Add‑on‑System: Man bucht nur die Funktionen dazu, die man wirklich braucht, statt für ein überladenes Gesamtpaket zu zahlen. Für mein Kleingewerbe ist das ideal. Die Buchungsoberfläche ist übersichtlich Ein weiteres Highlight ist die integrierte kleine Buchungs‑Homepage, die sich sogar mit Google verbinden lässt. Für ein kleines Unternehmen ist das ein echter Mehrwert. Cons Einzige id das der Support in englischer Sprache geht, aber mit weitern Tools heute zutage kann man sich gut weiterhelfen Review Source Rajesh S. Owner Education Management Used the software for: 1-2 years ### "Book me now" October 27, 2025 4.0 I got used to it. Initially we had lot of trouble mainly due to number of fields required. It should allow to work offline also. Pros Organize bookings and allow client to book on their own. Dashboard and calendar views are great. Cost is reasonable. Cons Loses data for integration with other CRM tools. Number of required fields can be optimized. Don’t ask same question again. Users should not have to type their name and such twice. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Simplybook me is easier. Zoho was more complex. Review Source Response from SimplyBook.me October 29, 2025 Thank you so much Rajesh for taking the time to leave us your comments, we truly appreciate it. We would actually like to hear more from you in terms of potentially improving those points you mentioned, if you could please explain a bit further in an email to support@simplybook.me or reply directly to me then that would be great appreciated. All the best The SimplyBook.me team VR Verified Reviewer Online Marketeer Consumer Services Used the software for: I used a free trial ### "Professioneel afsprakenbeheer met ruimte voor maatwerk" March 3, 2026 5.0 Mijn algemene ervaring met SimplyBook.me is positief. Het systeem helpt om afspraken professioneel te beheren en geeft klanten een moderne, gebruiksvriendelijke manier om online te boeken. Automatische bevestigingen en herinneringen zorgen voor minder no-shows en minder administratief werk. Na de eerste configuratie loopt alles vrij vlot en merk je duidelijk tijdswinst. Het is een degelijke oplossing voor zelfstandigen en kmo’s die hun afsprakenproces willen structureren en automatiseren. Pros SimplyBook.me is gebruiksvriendelijk en relatief snel op te zetten, ook zonder technische achtergrond. Het systeem biedt veel functionaliteiten zoals online betalingen, automatische herinneringen en integraties met agenda’s en sociale media. Vooral de mogelijkheid om afspraken 24/7 online te laten boeken bespaart veel tijd en vermindert heen-en-weer communicatie met klanten. Daarnaast is het fijn dat je verschillende diensten, medewerkers en tijdschema’s flexibel kan instellen. Cons Omdat SimplyBook.me veel opties en uitbreidingen biedt, kan het in het begin wat overweldigend aanvoelen. Je moet even tijd investeren om alle instellingen goed te begrijpen en optimaal in te richten. Sommige functies zitten achter extra add-ons, waardoor je goed moet bekijken welk pakket het best bij je noden past. Het is dus geen “plug-and-play in vijf minuten”-tool, maar eerder een systeem dat je best doordacht configureert. Review Source Response from SimplyBook.me March 23, 2026 Thank you so much for taking the time to leave us your review, we greatly appreciate it! All the best The SimplyBook.me team KN Katrin N. Owner operator Health, Wellness and Fitness Used the software for: I used a free trial ### "Ok for services I guess" August 8, 2025 3.0 The customer service is prompt and with small things, very helpful. I just spent over an hour to explain the above issue - not a user problem, but features not working. For the price I expect a smooth operation (setting everything up is very time consuming with many steps and cross referencing.. I trialled acuity, offering tree, momence, all in the same price ball park) so it is frustrating to run into those issues and then be told to send it to the developers as feedback. Duh, if they actually would have tried out the advertised features like a studio owner would use them, it would be obvious. Pros Great features (to have a functional booking system, forget the 'standard' plan, you will need the 'pro' one for sure) overall, great customer service. I like the idea of the scheduling app for providers as well as clients. Cons The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..) The main disappointment: The features don't work together, even if following the slightly convoluted instructions of roundabout ways from customer service. 2 way sync is pointless - if you're like me and that feature was a main driver to sign up, don't. Bookings for group sessions synced to the calendar create an 'external event' and therefore block further bookings for that time block. The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to block out times in your calendar AND the booking system, this unfortunately makes the whole thing obsolete. Alternatives considered [OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Setmore](https://www.capterra.com/p/122035/SetMore/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me The promise of a functional 2 way sync - I might be asking for too much Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I need clients to book themselves into group classes and be able to offer packages for services and group classes / workshops Review Source Response from SimplyBook.me October 29, 2025 Hi Katrin and thanks for taking the time to leave us your review, we appreciate it greatly. Yes this is true with the group bookings then cal sync does not work perfectly, we will discuss it with the team internally if there is anything that can be done about that. All the best The SimplyBook.me team AM Anna M. Owner, web developer, designer Design Used the software for: Less than 6 months ### "Great options to start with" July 14, 2025 4.0 Great system to start especially when you’re a small business with not too many requirements. Doesn’t the job well And integrates with google calendar. Pros SimplyBook is simple and I think that’s what I like the most about it. It has all you need when you are a small business or just starting booking. It’s free and it integrates easily (simple link works perfectly fine). A lot of customisation options, maybe even too many (as I designer its advantage for me but for some without basic knowledge about images sizes and colours it might be too much) Cons Some paid functions are quite expensive compared to other systems I tried. Also if you’re an average small business owner and have no clue about customisation, the amount of options might be too much. Alternatives considered [Versum](https://www.capterra.com/p/144096/Versum/) Reason for choosing SimplyBook.me It was cheaper to set up and start using and also less complicated, at this moment it was super important to me. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Price and cost of running it. Also I wanted something simple as I am still not sure what are my scheduling requirements so I still need to test some systems. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Anna for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. HD Hisham D. CEO Sports Used the software for: 1-2 years ### "Easy, effective and saved a lot for us" June 9, 2025 5.0 We are an e-bike service provider, We spent a long time looking for a booking system that accepts the payment method in Denmark and gives us full control to schedule our appointments and follow up after the service. After trying many systems, we have luckily found Simplybook.me; since then, we have been delighted customers. Thanks Pros Very easy to use, including all payment methods in the Scandinavian area, does what it should for an easy workflow Cons Nothing really, you might find the add-on a bit hard to understand, but once you start using the system, it all makes sense Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Calendly is not accepting a few payment methods in Denmark. it does not accept Danish Kroner currency Review Source Response from SimplyBook.me July 7, 2025 Hi Hisham, thank you so much for the fantastic feedback! We’re thrilled to hear SimplyBook.me has been a great match for your e-bike service — especially with payment options in Denmark. It’s great that you’ve found the system intuitive and helpful once set up. If you ever need help with add-ons or optimizing your workflow, don’t hesitate to reach out. We’re so happy to have you on board and appreciate you taking the time to share your experience! PG Peter G. owner Consumer Services Used the software for: 1-2 years ### "Simplybook.Me is a must" December 30, 2025 5.0 SimplyBook.me is a strong, reliable booking platform ideal for service-based businesses that value automation, client convenience, and scalability. While power users may face a learning curve and increasing costs as they grow, the platform delivers solid functionality and professionalism when properly set up. Pros I loved the professional tools that were available to manage our clients. The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own. The fact that we now had Automated email and SMS reminders help reduce no-shows was amazing. Cons Design customization is somewhat limited without workarounds. some of its more advanced features come with a learning curve and require time to fully configure. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Better features and service were offered. Review Source MA Michael A. Founder Marketing and Advertising Used the software for: 1-2 years ### "Exceptional value for money calendar scheduling that works with top platforms" November 10, 2025 5.0 SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for clients and leads to use. Pros Exceptional value for money calendar scheduling. Very flexible, integrates with Google, Microsoft and Apple. Excellent customer support. Cons Setup might require a bit of investment in terms of a learning curve, but this is not unexpected or even a major complaint — I fully expect those with multiple calendars will have to do some work. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me Connects with Apple's iCloud calendar, and Calendly does not. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Michael for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. FP Federico P. Psychologist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great first year!" May 5, 2026 5.0 I recommend it! Much more flexible than the alternatives, so many custom features, try it! Will probably like it. Pros The support. 24/7, quick to respond, on top of it, great hand shakes between the different assistants as they rotate, simply great. Cons I wish they had a feature to block reservations beyond X amount of reservations a day - but they are working on this feature! Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Lack of flexibility on Calendar, lack of speedy support Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helpful fast service for easy booking" November 4, 2025 5.0 It has been a positive experience, I have come to them with issues I need resolved quickly and they have answered all of them. Pros Prompt response times and helpful customer service. Although it is early on in the relationship they have built a level of trust with their help. They also don't nickel and dime you like other companies Cons Not super intuitive user interface but they have answered all my questions to help get me up to speed. Alternatives considered [Peek](https://www.capterra.com/p/207718/Peek/) Reason for choosing SimplyBook.me They offered the same services but do not charge per use fees which makes it much more economic. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. LN Lydia N. Health Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Simply Amazing" March 20, 2026 5.0 Pros Fantastic features, easy to use, seamless integration with calendar and other apps. I use this for booking in clients and classes. Cons Nothing. I have had no issues that havent been resolved by either using the AI help or by talking with an agent. Review Source Response from SimplyBook.me March 23, 2026 Thank you so much Lydia for taking the time to leave us your review, we greatly appreciate it! All the best The SimplyBook.me team RN Rodolfo N. Gestor de Tecnologia Alternative Medicine Used the software for: 2+ years ### "Bom sistema, a recorrência e ruim" April 26, 2025 4.0 Tirando o recurso da recorrência mal feita, e um excelente sistema. Pros Simplicidade pare gerenciar a agenda dos profissionais. Mais precisa corrigir a forma do agendamento recorrente. Cons A forma do agendamento recorrente, nao tem sentido a forma como o sistema entende o agendamento recorrente. E o pior erro do sistema e a recorrência dele sem sentido. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Sim foi eu quem decidi substituir. O sistema anterior a gestao fa agenda era péssima. Review Source Response from SimplyBook.me July 7, 2025 Hi Rodolfo, thank you for your honest feedback and for being a long-term user of SimplyBook.me. We're glad to hear you find the system simple and effective for managing schedules. We’re sorry to learn that the recurring booking setup didn’t meet your expectations. Your points are noted, and we’ve passed this along to our product team for further review. We truly value insights like yours, as they help us improve. If you’d like to share more detail or speak directly with our team, we’d love to hear from you. Thanks again for your support! MC Mathieu C. Coach sportif Health, Wellness and Fitness Used the software for: I used a free trial ### "SimplyBook.me est la solution idéale pour créer un site professionnel et riche en fonctionnalités" April 2, 2025 5.0 Il est relativement simple à prendre en main, et si on bloque sur une fonctionnalité, on peut visualiser les tutos vidéo YouTube qui permettent de comprendre rapidement comment tel ou tel module fonctionne. Pros C'est une solution complète qui permet de gérer des réservations et de proposer un site et une application sans avoir besoin de connaissances en programmation. Les fonctionnalités sont riches et les templates sont nombreux. Cons La limite de 8 services dans la version standard est vite atteinte, dès lors qu'on veut proposer des fonctionnalités supplémentaires. Alternatives considered [Reservio](https://www.capterra.com/p/130471/Reservio/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)[SITE123](https://www.capterra.com/p/152921/SITE123/) Reason for choosing SimplyBook.me C'est le seul outil qui permettait de restreindre les annulations d'inscription à une certaine limite de temps avant un cours/évènement Switched from [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) Je souhaitais une solution clé en main, n'ayant pas de connaissance en language web Review Source Response from SimplyBook.me July 7, 2025 Thank you, Mathieu! We’re glad to hear you found SimplyBook.me to be a complete and user-friendly solution for managing reservations and creating a professional online presence. Your feedback about the 8-service limit in the standard version is very helpful, and we’ll certainly take that into account. It’s great to know the YouTube tutorials helped guide you when needed. Thanks for trying us out, and we hope to continue supporting your coaching business as you grow! SM Sandy M. Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Service is expecting" February 27, 2026 5.0 I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with online. Immediate and knowledgeable help. Pros It’s is affordable and seems to be nearly endlessly customizable. The product was relatively easy to configure for facility rental booking. Cons Sometimes there are multiple places the same change must be made. The AI support is good but a little bit slow. Review Source SP Sami P. Company Founder Education Management Used the software for: 6-12 months ### "Best Booking Tool" November 3, 2025 5.0 I love using Simply Book Me, it has made our business really easy for people to book our services and to automate emails and notifications. Pros I love how multifunctional it is, and the customer service is always really helpful. The range of functions is great, it means thatI can tailor my services perfectly to my business needs. Cons some technical limitations on some plans, which can restrict what I need to do in terms of functionality. Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Sami for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. CG CHINMAYA G. Director Sports Used the software for: I used a free trial ### "CRICKETNOW -> SIMPLYBOOK ME REVIEW" February 16, 2026 5.0 So far it's pretty good especially the support help. I am looking to set up my booking system for my company. Pros I really like that I have the ability to send text message. I also like the tech support I get from Simply book me. Cons So far, initially it's a bit challenging to navigate how to use the system but once I understand, the features are good. Review Source CB Ching B. Teacher Education Management Used the software for: Less than 6 months ### "Save my time and cost" July 17, 2025 5.0 My overall experience is excellent. It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress. Pros Saved me so much time and cost—I didn’t need to build my own booking system from scratch. It’s easy to use, looks professional Cons The limit of 8 custom features feels too restrictive. Many of the features are essential for running a professional service, and I often find myself needing more than 8. Increasing the limit to 12 or more would make a big difference for growing businesses like mine. Alternatives considered [WordPress & WooCommerce Affiliate Program](https://www.capterra.com/p/234543/WordPress--WooCommerce-Affiliate-Program/) Reason for choosing SimplyBook.me more time to build the system and safety issues Review Source Response from SimplyBook.me November 18, 2025 Thank you so much Ching for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team. AK Anna K. Yoga Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Kikai Yoga academy Review " April 16, 2025 5.0 Great! I just can’t afford it at the moment but hope to come back when the situation is a bit better — economically 🤗 Pros I Loved how easy and Quick in general it was to actually build and go live with the Page, it’s super simple and the New Age look makes it very adaptable to use and fit into any other designed webpage Cons I thought it was a bit sad that it wasn’t possible to create more pages or blogs, it’s a bit limited in creation — but provides a great booking service! Review Source Response from SimplyBook.me July 7, 2025 Hi Anna, thank you so much for your kind words! We’re really happy to hear that you found the system easy to set up. We truly understand that cost can be a challenge sometimes, and we appreciate your honesty. Your feedback about wanting more creative freedom with pages and blogs is noted – we’re always looking for ways to improve. We hope to welcome you back when the time is right, and wish you all the best with your yoga academy in the meantime! AK Avash K. RA Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy, Intuitive and Functional Meeting Booking" October 10, 2024 5.0 I have been using SimplyBook for a while now to schedule my meetings and it has been great so far. It is easy to setup, rarely goes down, is intuitive, and works. I highly recommend it for busy persons with a lot of meetings. Pros I like that it has its own app. A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use it. I can also add time that I need to be ready for the next meeting; for example, I can make sure that no two people can book a meeting just next to each other. We can also run marketing campaigns directly from the website. There is also a free plan to test the service and decide if we want to go for the paid plan. Cons The custom features are limited. For instance, if I am on the $9 per month plan - I can only use 3 custom features. I wish they allowed many custom features to be used on all paid plans like other software. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your thoughtful review! We’re so glad to hear that SimplyBook.me has made scheduling meetings easier and more efficient for you, especially with the app and the ability to add buffer time between meetings. We also appreciate your feedback regarding the custom features and will consider it as we continue to improve our plans. SC Stefano C. Marketing manager Business Supplies and Equipment Used the software for: 6-12 months ### "A good tool to book online courses and reducing manual scheduling work " October 30, 2024 4.0 Used for less than a year for a business which sells online courses. The tutor can set up a booking page where students can view available course slots, select a class, register online and pay. A good tool to book online courses, but it can be difficult to figure out which plan is right for you. Pros Good integration with Google Calendar and social networks. Automated notifications for users and availability of online payments. Cons Even some essential features are available only in most expensive plans. The learning curve can be complex for beginners. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing SimplyBook.me It was too expensive for the features included Review Source Response from SimplyBook.me November 8, 2024 Thank you for your review! We’re glad to hear that SimplyBook.me has been a useful tool for booking online courses! Your feedback is important to us as we strive to improve our platform. If you have any questions or need assistance in choosing the right plan, please feel free to reach out. We’re here to help! KO Kaylin O. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "A SIMPLE Solution!" July 17, 2024 5.0 I've been really happy with Simplybook.me. It's a simple booking platform and what I was looking for. It also has most of the features I wanted. Pros Love how easy to use it is for me and my clients. It has automated my business so I can focus on teaching classes. Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the progressive web app (mobile app) Cons One feature I still need for my business is a waiting list per class right now it only has waiting list per day. Took a while to set up, but very helpful user guides / customer service when I did get stuck. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing SimplyBook.me SimplyBook.me has a much better price for the features I wanted most. Also the other ones have higher per transaction fees whereas Simplybook is just the monthly and not a per transaction fee. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're delighted to hear that SimplyBook.me has been a simple and effective solution for you and your clients. It’s great to know that the affordability and customizable features have met your needs. We appreciate your feedback on the waiting list feature—your suggestion is valuable, and we’ll consider it for future updates. If you need any more assistance or have additional feedback, don’t hesitate to reach out. Thank you for choosing SimplyBook.me! GR Genevieve R. General Manager Wine and Spirits Used the software for: 6-12 months ### "Adaptable for multiple uses" July 18, 2024 4.0 I did a lot of research before choosing SimplyBook and I haven't found very many services that offer this much customization. Of course I'm greedy and want more through. I'm grateful this is available and would recommend it. Pros I like that I can use it as a reservation software for my unique business needs as a brewery. I like that you can build your own package with the features. I wish other companies did that more often. Cons I wish that there was more features tailored to reservations and private events. I also wish that the items we sell through the payment system could be labeled with categories that transfer to our POS system. There's a bit of a learning curve if you're using the software but it's worth the effort. Reason for choosing SimplyBook.me They are all super expensive and don't have enough flexibility for my business needs. I tried really hard to make them work and it was a waste of time. Simplybook could easily move in on this market and would do really well with brewery taprooms especially. We're stuck because we aren't a restaurant but people want to make reservations and book events. We also often need to schedule food trucks and there isn't a booking software for that available. Two markets in need of a software that suits them. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your detailed feedback! We’re thrilled that SimplyBook.me’s adaptability and customizable features have met your unique needs for your brewery. We appreciate your insights on areas for improvement. Your suggestions are valuable and will help us enhance our platform further. If you have any more ideas or need assistance, please feel free to reach out. We’re here to support your business and are committed to evolving our service to better fit diverse needs. Thank you for recommending us! JM Jai M. Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Quality for the Price" July 26, 2024 4.0 I've been with SimplyBook for about a year and a half now, and unless a cheaper option with similar features and quality were to come along, I don't see myself changing. That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration. Pros I really love the customizable features and that I can select the ones I need most depending on my plan. Cons I don't like that I can't over-book myself as an administrator, I think some of the options that you have to pay extra to use or choose as a feature are a little pedantic and could be included in the overall price, such as add-ons for services. Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing SimplyBook.me It was the most affordable and offered the options that were most conducive to my needs. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Acuity was too expensive for me as a solo practitioner; when I left my business to go it alone, I didn't need all the features of Acuity so they weren't worth paying for. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your feedback! We’re pleased to hear you find our customisable features valuable and appreciate the affordability of our service. We understand your concerns about certain features - we’re always looking for ways to enhance our platform and your input helps us in this process. If you need further assistance, please feel free to reach out to our support team. We're here to help and ensure you have the best experience with SimplyBook.me. Similar Products Featured ## Related categories [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.