# Page 21 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1281)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

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Last updated March 13th, 2026

# Page 21 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 501-525 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MR

Maha R.  
Entrepreneur  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very Difficult to Use"

August 14, 2022

5.0

Terrible I could not manage deploying the product. It was really difficult to learn to use, despite the many great features it has.

Pros

Great features, great ability to do a lot

Cons

IMPOSSIBLE to learn to use their App despite my being tech savvy, months of trying resulted in my paying but not actually managing to deploy the product to my customers. It was BEYOND not user friendly!

Review Source

RT

Richard T.  
Instructor  
  
Used the software for: 2+ years

### "I love Simply Book Me"

May 16, 2018

5.0

Pros

Adds a level of professionalism to my classes. Students are comfortable self-scheduling conferences.

Cons

Customization is sometimes a challenge. I have no more to add to this but I need to reach the minimum number of words.

Review Source

Response from SimplyBook.me

May 28, 2018

Dear Richard, Thank you for reaching the minimum number of words and leaving us your feedback, we truly appreciate it:) Kind regards The SimplyBook.me team

RV

Rolf-Arne V.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Simple and good"

January 3, 2018

4.0

Low cost, time saving, good control.

Pros

Easy to set up and have running in short time. Automatic sms and email confirmation and reminders. Embeds well to homepage.

Cons

Rigid setup, no package booking solution that works for my needs. Some special features are a little less obvious how to set up.

Review Source

Response from SimplyBook.me

January 16, 2018

Dear Rolf-Arne, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! If you ever run into any problems setting up some features, don´t hesitate to contact our Live Chat, they are live 21 hours during the working days and are very quick to reply. All the best The SimplyBook.me team

Ross M.  
Director  
  
Used the software for: Less than 6 months

### "As the name suggests the interface allows a simple process for booking."

July 27, 2018

5.0

Online payments and booking

Pros

Simplicity of design. I was able to find the website incredibly easily and it is easy to integrate on our facebook page.

Cons

Not sure how to add multiple locations attached to each day. I am still learning the software so I am sure I will work things out as I go.

Review Source

Response from SimplyBook.me

August 7, 2018

Dear Ross, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! If you have any questions regarding the multiple locations, please contact our Live Chat, they are online 21 hours out of 24 during the working week and are happy to help promptly! You can find our Live Chat on our website SimplyBook.me or within the admin interface. All the best The SimplyBook.me team

VR

Verified Reviewer  
Leadership Development Coach  
Management Consulting  
Used the software for: 1-2 years

### "It's great until it's not"

October 22, 2019

4.0

I had no problems with them when I was on their free product. There was a lot that could be done for free, honestly. When I switched to the paid product, I ran into issues that needed help from customer service and I hit some roadblocks. Because the service level is important tome, I switched and have been much happier.

Pros

I liked that they have a pretty decent option for free. You can create tons of different customized questions and appointments.

Cons

Their customer service was awful. I canceled with them because I found a better system and they refused a refund.

Review Source

LA

Lea A.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "I finally found a calendar that’s easy to use!"

June 28, 2019

4.0

My experience with simplybookme has been effortless. Very good communication and great customer service.

Pros

Simplybookme is so user friendly and easy to set up

Cons

I haven’t ran into any glitches yet so really don’t have anything to complain about.

Review Source

Response from SimplyBook.me

July 22, 2019

Dear Lea, Thank you so much for taking the time to leave us your excellent feedback, we appreciate it greatly! All the best The SimplyBook.me team

EF

Erin F.  
Owner  
Events Services  
Used the software for: 2+ years

### "Great product!"

November 16, 2022

5.0

Pros

Simply Book Me is super user friendly and easy to use.

Cons

Can't really think of any cons. The pricing is fair.

Review Source

Response from SimplyBook.me

November 17, 2022

Dear Erin thank you so much for taking the time to leave us your great feedback, we truly appreciate it! All the best The SimplyBook.me team

JT

Jayme T.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Should work "

July 20, 2021

4.0

So far, not bad, I hope the more we use it the easier and quicker we’ll get at using it.

Pros

Online scheduling and multiple admins that we can add.

Cons

Just hard to schedule times for my 1 therapist , figuring out how to set open hour. the program was not as simply as I thought it would be to set up but we are learning

Reason for choosing SimplyBook.me

Simple I’m the name and the cost

Review Source

Response from SimplyBook.me

July 23, 2021

Dear Jayme, Thank you so much for taking the time to leave us your feedback. Just to let you know that if you have any questions concerning the setup you can always reach out to our Live Chat and they will reply to you immediately. Kind regards The SimplyBook.me team

TA

Tahesia A.  
Beautician  
Cosmetics  
Used the software for: Less than 6 months

### "Love SimplyBook.me"

July 13, 2023

5.0

Pros

Using the app and online application helps me to management my time. I provide services by myself, I have a full time job, and I attend school without simplybook.me I wouldn't know what to do. It helps me manage my clients around my schedule. I highly recommend using Simplybook.me. Its easy to use and my clients love that they are able to book at any time. I also love the features to help me choose how many to book and when to lock my schedule. I love it. If I can give more stars I would.

Cons

I do not I have any cons for simplybook.me

Review Source

Response from SimplyBook.me

August 2, 2023

Thank you so much Tahesia for taking the time to leave your fantastic review! Good luck with your business, we look forward to working with you going forward:) All the best SimplyBook.me

CH

Cleria H.  
Managing Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I am loving Simplybook.me. So glad I discovered it, it's easy to use, it's exciting and inexpensive"

January 4, 2018

5.0

I can make all the changes myself and it seamlessly reflects on the booking site.

Pros

\* Value for money \* Exciting features \* Fantastic customer service \* I can use and manage it without being a computer wiz \* I love that it is so easy to ad new features and switch between them if I change my mind as to which one to use. \* I love it that my booking site looks like a website. \* The payment Integration is a fantastic feature.

Cons

I think it is designed more for salons rather than fitness classes, which is what I use it for. On the booking site, it would be good if the sessions on the same day would show right bellow each other, it doesn't need to take up so much space, it confuses members who are not good with computers. Also, in the site I used before, members could see who else was booked in the same class, which they liked.

Review Source

Response from SimplyBook.me

January 15, 2018

Dear Cleria Thank you so much for taking the time to leave us your feedback, we truly appreciate it! I just checked out your page and it looks very good, I could see all sessions within the same day. However the idea to see who else has booked is a good idea, but with the implementation of the new GDPR regulations this spring, it will be practically impossible to reveal such information, unfortunately. All the best The SimplyBook.me team

JS

John S.  
IT  
Executive Office  
Used the software for: Less than 6 months

### "Booking Member Rooms for Clients"

October 11, 2021

5.0

SimplyBook.me allows us to prepare for our client meetings. We are now able to prepare paperwork the day before our meetings which will also reduce the amount of time it will take to help each customer.

Pros

The product was very easy to use and set up. We have only been using it for a couple of weeks. So far it has provided us with all the features we needed and seems to be very reliable. This will reduce the number of calls to the office and provide our members with the ability to schedule an appointment from anywhere in the world.

Cons

It did not integrate well with our older version of Outlook. I am hoping to have better success once we move to Office 365.

Reason for choosing SimplyBook.me

I did a trial on 2 different products and SimplyBook.me had all the features I needed at a very reasonable price.

Review Source

Response from SimplyBook.me

October 28, 2021

Dear John, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

DK

Danielle K.  
Customer Service  
Consumer Services  
Used the software for: 2+ years

### "The Best for Scheduling!"

September 16, 2020

5.0

Pros

I really liked SimplyBook.me and used it all the time when I was on contractor. Very easy to use!

Cons

I don't have any complaints and I liked it a lot more than the software we currently use at my company.

Review Source

Response from SimplyBook.me

September 30, 2020

Dear Danielle, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

BF

Bibiana F.  
Spanish Teacher  
E-Learning  
Used the software for: Less than 6 months

### "The most complete booking software that I have found so far"

June 24, 2020

5.0

Very happy with the program and the customer service so far.

Pros

I was looking for a booking software for a long time and I have tried many most of them. In the end, I decided to stay with SimplyBook.me. It is the most complete booking system that I found, very flexible and with great features. I can do everything with it! I was looking for a booking calendar that allows my clients to book a package of classes without booking one by one. SimplyBook.me is the only that has the package feature and covers my needs. Thanks.

Cons

Because has many features, it takes time to set up your calendar, but it definitely worth it.

Reason for choosing SimplyBook.me

I think the booking system is one of the key points of my service. My calendar looks organized, clear and gives a professional impression to my clients.

Review Source

Response from SimplyBook.me

July 8, 2020

Dear Bibiana Thank you so much for taking the time to leave us your great feedback, we truly appreciate it! All the best The SimplyBook.me team

AF

Avery F.  
Co-Owner  
Events Services  
Used the software for: Less than 6 months

### "SimplyBook.Me is great for all my scheduling!"

August 23, 2021

5.0

So far so great!!

Pros

I love the layout for when my clients come and book with me.

Cons

The scheduling times was a little confusing to set up

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Weebly](https://www.capterra.com/p/246168/Weebly/)

Reason for choosing SimplyBook.me

The scheduling met my needs best.

Review Source

JJ

Jeannie J.  
Owner  
  
Used the software for: 1-2 years

### "Love the software, very easy to program and use!"

January 3, 2018

5.0

Pros

Lots of features, very easy to program, competitive pricing, easy to customize, customers really like it.

Cons

Hard to reach a live body for tech support questions - would be nice to change company/provider schedules on the fly instead of going out of the calendar into the open hours programming.

Review Source

Response from SimplyBook.me

January 16, 2018

Dear Jeannie Thank you so much for taking the time to give us your positive feedback, we appreciate it greatly! With regards to your comment on customer support then they are live, ready to chat, 21 hours during the working days and then reply to emails during weekends. I am sure that you must have been unlucky there as usually we get fantastic feedback on how quick our customer support is to reply.....I almost dare you to try again:) All the best The SimplyBook.me team

SA

Sheron A.  
Owner of  
Sports  
Used the software for: 6-12 months

### "I tried several booking systems and came to the conclusion Simply is the most suitable system"

November 17, 2017

5.0

Everything I need to fulfill my business with ease while booking system takes unnecessary phonecalls for bookings from my work load. For me it works superb; The system is built and created that everyone can start it and use it, even if no experiences have been made before.

Pros

Easy to use, help is easy to find as well as easy to use. I also like the customer service a lot. Whenever I had a question it was answered quickly or in a timely manner. The software offered a variety of business solutions, from very small to larger businesses, its simple to add service or to change options I can choose from.

Review Source

Response from SimplyBook.me

November 22, 2017

Dear Adam Thank you so much for the review, it is greatly appreciated. All the best SimplyBook.me team

IE

Ivan E.  
Owner  
E-Learning  
Used the software for: 6-12 months

### "Excelente sistema para reservas "

November 17, 2020

5.0

Se ha convertido en parte fundamental de nuestro negocio, nos permite lleva a cabo todas las tareas de manejo de reservaciones y pagos. Todo de una manera fácil

Pros

Fácil de usar y adaptable a cualquier tipo de evento que desees agendar ademas de las integraciones que puedo

Cons

En este momento no he encontrado ninguna

Alternatives considered

[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing SimplyBook.me

Fácil manejo y la atención personalizada

Review Source

Response from SimplyBook.me

December 2, 2020

Dear Ivan Thank you so much for leaving your fantastic review, we appreciate it enormously! All the best The SimplyBook.me team

RB

Renaud B.  
Coach de Managers  
Professional Training & Coaching  
Used the software for: 1-2 years

### "bon logiciel de réservation"

December 7, 2022

4.0

La prise de rv et les rappels marchent bien

Pros

Facile à utiliserSemble très completL'interface avec mon site Wordpress marche bien

Cons

\- pas facile à paramétrer. Il faut entrer dans la logique du développeur- un rv pris en fin de journée apparait jusqu'au lendemain dans mon calendrier

Reason for choosing SimplyBook.me

recommandé par la prestataire qui a fait mon site

Review Source

Jenny B.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "This Eliminated several programs "

September 5, 2019

4.0

THis has helped me in so many areas of my business it has really been a godsend

Pros

SimplyBook.me works great even on a smartphone. Didn't know this was something I needed until I started looking for various other needs and this one kept coming up and filled those needs as well as plenty more

Cons

The only con is the price it can be pricey for a company just starting out. But when you realize it takes the place of several programs and rolls them all into one. It is well worth the cost

Review Source

Response from SimplyBook.me

September 16, 2019

Dear Jenny, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

LM

Lara M.  
Business owner  
  
Used the software for:

### "They are a joke: THEY DELETED MY BOOKINGS"

September 2, 2015

1.0

They have next to no support! The live chat function is a joke because I have to always send in an Email. That in itself is a joke because of how long it takes for them to respond!! Starting out you get 4 plugins, what they DONT tell you, is to secure bookings, you need the "approve booking plugin"... I watched the system delete my bookings in realtime with no support!!! After making a promotion, I lost half my bookings in the process, which means I have spent the last two days trying to find people who made a booking that was wiped off the system... And I watched it do this in real time!?! You don't know how stupid I felt watching people book, and watch their booking disappear, their details disappear and now trying to find everyone!?!

Review Source

Response from SimplyBook.me

September 3, 2015

Dear Lara, Thank you for your review but we are very sorry to hear about your experience. We offer live chat 14-20 hours all working days and then for 3-4 hours during the weekend and therefore it is likely that you ran into this problem over a weekend when we were not there. As for the ¿Approve booking¿ plugin then this plugin is ONLY needed if you want to accept bookings before they can be confirmed. What happened in your case is most likely that you were accepting payments and requiring payments to be confirmed beforehand. In this case if your client doesn´t pay, the booking gets automatically cancelled. Otherwise it is impossible for a booking to get automatically cancelled. To find cancelled bookings, all you need to do is to go to ¿Reports¿, ¿Detailed report¿, use filter and show cancelled bookings and then you can access all the bookings that have been cancelled. We are very sorry that we were not there to help you with the misunderstanding. Best regards - SimplyBook.me team

MV

Matt V.  
Examinations Officer  
E-Learning  
Used the software for: 2+ years

### "Great, easy to use booking system"

October 3, 2019

5.0

We needed a booking system to intake exams for over 200 rolling learners and this platform has allowed us to work very smoothly in organising rooms, invigillators and types of exams for a number of years now. Not only does it have the features you would expect of a well built booking system, but the cost is much lower than other products and the support is quick and helpful.

Pros

Very easy to set up, layout is functional and site is easy to build. Intergrates very easily into our business needs.

Cons

They have changed the layout and feel of the site with little warning but these changes have made for a better user experience

Review Source

Response from SimplyBook.me

October 22, 2019

Dear Matt, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

SL

Simonas L.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "The best I found."

September 27, 2018

5.0

Despite some time consuming learning it is the best service I could find. It looks good, it translated to my language, it has a reasonable pricing and some additional tweaks and shortcuts i had had no time to get familiar with. But I will. I would subscribe again.

Pros

It had the basic things I need. I have spent a few days on a booking service search for my company website. I can arrange my service timetable to my wishes (at least so far). Its an advantage since I could not do exactly that on some other providers. But the main thing that held me to this provider is the ability to translate the booking interface to any language. Sure you have to do a lot of translations yourself and the way to do it is pretty basic, but hey it actually works. Thumbs up for that.

Cons

Just like any software, there are some things you have to get used to. I wont get into specifics, since its not that big of a problem, but you do need to spend some time getting acquainted to the software principles. After that you're good to go. Its a con to my mind to spend time on something that is supposedly easy and fast.

Review Source

Response from SimplyBook.me

October 9, 2018

Dear Simonas, Thank you so much for taking the time to leave us your great feedback, we truly appreciate it! All the best The SimplyBook.me team

Natasha V.  
Especialista de Planificación Académica de nivel Técnico, Tecnológico, y Tercer Nivel  
  
Used the software for: Less than 6 months

### "It is amazing"

April 9, 2018

5.0

It is cheaper than any other boking system and the interface is really amazing. I really love how colorfull it is.

Pros

The booking interface is amazing. It is very easy to use and my customers loves it. I also like that they have live chat. The assistants are very nice and they help me everytime I have doubts.

Cons

I need to pay for different pluggins. The software has very nice pluggins and extra things to add to the system, but in the basic user I need to pay for most of them.

Review Source

Response from SimplyBook.me

May 4, 2018

Dear Natasha Thank you so much for taking the time to leave us your great feedback, we appreciate it greatly! All the best The SimplyBook.me team

VR

Verified Reviewer  
Paramédico  
  
Used the software for: Less than 6 months

### " Useful software for online reservations. "

July 7, 2018

4.0

Pros

I am happy with SimplyBook.me first because of its ease of use and another because it is a software that allows us through its platform and systematic process to interact with our customers as much as possible, providing the necessary tools in the useful online booking service at the moment the appointment arrives either for an initial consultation or a service consultation.

Cons

It really has to improve the online payment system as it has many restrictions and complications, I mean the ideal system.

Review Source

BK

Beryl K.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Perfect option for small businesses"

November 18, 2022

5.0

Pros

Simplebook.me is so useful for client appointment bookings! Clients appreciate how simple it is to book sessions with our team, and we appreciate the simplicity of setting up the service. The automation is great for reminders.

Cons

The initial set up is a bit confusing. I am glad that the simplybook.me customer support is available for help.

Review Source

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