# Page 22 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1281)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

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Last updated March 13th, 2026

# Page 22 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 526-550 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jose B.  
CIO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use schedulung "

August 22, 2023

5.0

Pros

Easy to use and set up. We use this tool to schedule and reminders

Cons

Solution serves it's purpose and does it's fuctions

Review Source

Response from SimplyBook.me

September 25, 2023

Dear Jose Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team

GS

Gary S.  
Technician  
Facilities Services  
Used the software for: 1-2 years

### "easy to use "

October 24, 2022

5.0

Pros

Easy to use for end user too. Simple and effective!!

Cons

nothing really - it does what I need for it to do!!

Review Source

Response from SimplyBook.me

November 3, 2022

Dear Gary Thank you so much for taking the time to leave us your feedback, that is greatly appreciated! All the best The SimplyBook.me team

Steve M.  
Egenföretagare  
  
Used the software for: Less than 6 months

### "Good for my company easy to use "

January 3, 2018

5.0

Pros

It is easy to use a good way for my company to reach out to customers so they can put up bookings with us. Never had any problems with SimplyBook happy it got a very simple booking opportunity

Cons

The prices and the short time for renewal kinda expensive. I would like it worth for smaller companies and why not include the custom adds it is making it feel less attractive for use owner it's not a good way if you want to earn money for every little thing.

Review Source

Response from SimplyBook.me

January 16, 2018

Dear Steve, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! All the best The SimplyBook.me team

JS

Joe S.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "The Best Bookings Application"

January 13, 2020

5.0

Pros

Easy to setup, customize, and use. Great customer service.

Cons

Can't think of anything. Initially I had some difficulty setting up some of the custom features, but their help service responded right away.

Review Source

Response from SimplyBook.me

February 5, 2020

Dear Joe, Thank you so much for taking the time to leave us your outstanding feedback, we appreciate it greatly! We are happy to hear that you got quick service from our Live Chat, never hesitate to contact them if you are in need of anything...they are always happy to help:) All the best The SimplyBook.me team

HH

Hazel H.  
Owner  
  
Used the software for: 1-2 years

### "Excellent Software for booking Systems"

January 3, 2018

5.0

Pros

Simplybook.me is easy use and extremely good value for money for a small business. You can customise it to suit your business and its needs and it is easy to maintain and upgrade as needed.

Cons

There have been some glitches in the system that can be frustrating and some of the terminology is difficult to understand for a novice when setting up the programme

Review Source

Response from SimplyBook.me

January 16, 2018

Dear Hazel, Thank you so much for taking the time to leave us your positive feedback, we truly appreciate it! If you ever run into any problems with setting up some of the features, never hesitate to contact our Live Chat. They are online and available 21 hours during the working days and will always reply very quickly! All the best The SimplyBook.me team

HA

Hálef A.  
Owner  
Individual & Family Services  
Used the software for: I used a free trial

### "Before customer, a lead journey"

August 20, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\], the BR support was excelente in her e-mails and also the zoom section we did. And I got a lot of attention from her and a lot of questions being answered, and I'm still not a active customer though. It seems to me you understood what a experience is, before even the customer be in the platform activilly.

Pros

More than a book platform, it's about loyalty, easy to use and an end process with payment also.

Cons

Maybe it could have a way to have a Service Provider I could add a lot of adress on it on this features, instead of adding a lot of Service Provider per each address.

Alternatives considered

[Reservio](https://www.capterra.com/p/130471/Reservio/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Reason for choosing SimplyBook.me

The attendance, \[SENSITIVE CONTENT HIDDEN\] support. A really matter before becoming a active customer

Review Source

Response from SimplyBook.me

September 30, 2020

Dear Halef, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! All the best The SimplyBook.me team

Linda C. G.  
Founder and Senior Learning Consultant  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Very Easy and Very Robust Calendar"

November 27, 2018

5.0

I do a lot on online coaching and teaching so I needed an easy to use system that is robust, doesn't crash easily, is attractive to clients and gives me a lot of flexibility. So far, all the items on my checklist have been met.

Pros

How easy it is to set up and the large number of options to customize booking system to my requirements.

Cons

Documentation is a little lacking - it is very "segmented" so if I don't know exactly what I'm looking for, it's a little tough to find. e.g. recommended size of images in Services and Service providers. I'm guessing and playing around with sizes. So the "nuts and bolts" of the system are hard to find.

Review Source

Response from SimplyBook.me

December 11, 2018

Dear Linda, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! We are adding more instruction videos at the moment, so hopefully it will become easier to find your way around if you need any further setup help. Then our Live Chat is online 21/24 hours during the working week and are always happy to help immediately! All the best The SimplyBook.me team

LA

Leslie A.  
Gérante  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "O yeux D’Ange "

December 7, 2022

5.0

Bonne

Pros

La simplicité d’ajout de rendez-vous Le fichier cliente

Cons

Ne pas pouvoir ajouter une prestation à une rendez-vous mais devoir en créer un nouveau Pas de vue mensuelle

Alternatives considered

[Planity](https://www.capterra.com/p/248774/Planity/)

Reason for choosing SimplyBook.me

Recommandation

Review Source

Mónica C.  
Manager Development  
  
Used the software for: 1-2 years

### "The best booking software "

November 27, 2017

5.0

I find all that I was looking for with this sowfare

Pros

It is a system very easy to use and for free. Also you have many plugins to choose and you can upgrade your plan if you want.

Cons

I would like they have at least a two languages version or an option translate, in HTML code to integrate it in my webpage

Review Source

Response from SimplyBook.me

December 4, 2017

Dear Mónica, Thank you so much for taking the time to give us your feedback, we truly appreciate it! All the best The SimplyBook.me team

CW

Christian W.  
IT-technician  
Education Management  
Used the software for: 1-2 years

### "Decent booking software with lots of additional functionality"

February 15, 2019

4.0

We use SimplyBook.me for a student counselling service and the software more than cover our needs. Our customers find it easy to use and we have a good overview of each service provider's bookings.

Pros

The booking page is highly customizable, both in layout and in how it handles time slots and calendar setups. It is able to handle multiple types of services with multiple service providers. Each payment plan gives you a quota of how many extra features you are allowed to activate, but you can pick and choose which features you want to activate to fill that quota.

Cons

The settings menu could be more user friendly. Changing one function may require you to change multiple settings in multiple menu screens. Calendar sync option has some issues when synchronizing with an MS Exchange calendar.

Review Source

Response from SimplyBook.me

February 26, 2019

Dear Christian, Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! We don´t have calendar sync with standalone MS Exchange calendar only MS365 and then of course Google and Outlook, sorry about that. Regarding the settings menu then we are constantly working on simplifying the settings as much as we can. However the system is very flexible, which means that there is a lot that can be customized and adjusted. All the best The SimplyBook.me team

MC

Melisa C.  
Makeup Artist  
Cosmetics  
Used the software for: I used a free trial

### "Really Great Software "

August 2, 2020

5.0

Overall it is a really great software! I’m very happy that I found it!

Pros

The software is very easy to use! It was very easy for me to input information about my company and navigate around to learn the various functions. After inputting the information, the outcome was very professional looking as if I had paid a professional to do it for me.

Cons

The most affordable option ($29.99) is too limited. Only 8 personal features allowed. I had to cut down on a lot of the features that were available to me when I was using the free trial and was choosing to purchase the actual product. I went from 25 features to 8.

Alternatives considered

[Setmore](https://www.capterra.com/p/122035/SetMore/)

Reason for choosing SimplyBook.me

Simply Book me was just so easy to use from the start! I completely fell in love with it only using it on a trial basis for 2 days.

Review Source

VR

Verified Reviewer  
Head Faerie  
Events Services  
Used the software for: Less than 6 months

### "Fastest support turn around ever. I feel like they made a custom product just for me!"

November 24, 2017

5.0

Pros

The people behind the support team. My goodness. They are always available, always quick to help, and aren't afraid to think outside of the box. They really built this software with an understanding that every business is different, and give you unending ways to make it work for yours.

Cons

I am used to a piece of software that we had built for us 10 years ago, so this one is missing pieces of that. However, that took 10 years to build, and in just 2 months, we've customized this one to be at 80% of level of our other software. Incredible.

Review Source

Danielle M.  
Accountant  
  
Used the software for: Less than 6 months

### "Seems fantastic. Fell short."

March 7, 2018

3.0

Pros

I originally chose this software for my scheduling because it includes many features under the free plan. My implementation is slow, so this allows me to adapt to the software and really understand it before making my decision. The customization is outstanding. Once you level up to a paid plan, you have a great many features for a low price.

Cons

I couldn't get it to work the way I need it to. I synced calendars. It seemed to be working great on some sample appointments that I put in. I had to stop using it when it allowed an appointment to be made that didn't fall within the parameters I had set.

Review Source

Response from SimplyBook.me

March 13, 2018

Dear Danielle Thank you so much for taking the time to leave us your feedback, we appreciate it. We encourage you to reach out to the Live Help if you run into any problems with the calendar sync, it should be working perfectly. Our Live Help is online 21 hours out of 24, during the working days so they are very quick to respond. Best of regards The SimplyBook.me team

HF

Hanna F.  
International Brand Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "I love this system"

November 27, 2017

5.0

Managing my appointments Integration with my website Great customization features

Pros

Very easy to use, I had searched lots of systems and the level of customization to get the look and feel of my brand was a big factor in my decision. The features are also great and I never miss appointments due to the notifications.

Cons

There isn't two-way integration with gmail so you need to manually manage appointments between those two calendars if you are using two systems. However, it can add your appointments to your Gmail.

Review Source

Response from SimplyBook.me

December 1, 2017

Dear Hanna Thank you so much for taking the time to leave us your feedback, we truly appreciate it! Have a great weekend All the best The SimplyBook.me team

KJ

Kalistra J.  
administrative assistant  
  
Used the software for: Less than 6 months

### "Simply BookMe is easier and has better support and features than the other similar platforms I tried"

July 27, 2018

4.0

Pros

The support is great. And I like the layout when working in the program and functionality of the program on my website. I also like the customer gets an email reminder and can get a text reminder. The visuals are straight forward for the customer as well. Compared to other programs I have tried I prefer SimplyBookMe

Cons

I had an issue with changing from trail to pay and the system did not register I had paid so I had to prove I paid to get access. However this was done in a speedy fashion. Another issue -I wanted to see how the text would work and paid in the trial version and then I was told they did not know how to transfer that credit to the paid version. That should not be an issue.

Review Source

Response from SimplyBook.me

August 7, 2018

Dear Kalistra, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! Regarding the purchased text messages then they should always follow your user profile, also if you upgrade to the paid version. However if you established another account for the paid version, then it would not follow automatically. I hope you managed to work it out, if not please contact our Live Chat, they are online 21 hours out of 24 during the work week and are always happy to help! All the best The SimplyBook.me team

CB

Cheryl B.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Webpage for Bookings"

October 1, 2018

5.0

I needed a way for my customers to book themselves and pay online for my services and I searched several options. Most offer free trail month and I decided to use simplybook.me because of the name (simplybook.me), the booking page can be used as a stand along booking website, the url was simply, and since I did not need a lot of features, I was able to set up a professional looking booking webpage that I could direct customers who were interested in my services to go online and book themselves in and pay. This saves me time. Also simplybook.me notifies me when someone books and the customer also. Best thing yet, is that simplybook.me also reminds the customer a day before about their appointment as well as myself. There was a little searching to learn what I needed to set it up, but you can online chat with individuals before you even decide. I learn a lot from doing this. Also there is extensive online search through the help center that shows you how to set things up. These things allowed me to custom my webpage for customers to book into. Great site.

Pros

It was easy to understand and easy to set up. It does what I needed it to do.

Cons

I am a start up so I only need minimum features but wish their was a 5 feature instead of 3.

Review Source

Response from SimplyBook.me

October 9, 2018

Dear Cheryl, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

AK

Alex K.  
Managing Director  
Management Consulting  
Used the software for: 6-12 months

### "This is one of the best appointment booking software options available"

January 3, 2018

4.0

My clients can book appointments and get immediate confirmation that the appointment has been booked. The reminders before the appointment are also useful. Synchronising with existing calendars is also invaluable .

Pros

The software has lots of useful features and options. It can be used either as a stand-alone (customised) appointment booking webpage or it can be integrated into and existing company website. It also synchronises with existing calendars so that you can continue to use existing calendars. Reminders before appointments can also be set up for both the customer and the service provider. Customer support (via web chat) has also been responsive when I have had cause to use it.

Cons

It can take a bit of time to set it up in the way that works best for you. Some of the options are not fully intuitive so that it can take a bit of time and testing to get it to work in the way that you want.

Review Source

Response from SimplyBook.me

January 16, 2018

Dear Alex, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! If you ever run into any problems setting up some of the features, never hesitate to contact our Live Chat which is almost always online during the working days and are super quick to reply! All the best The SimplyBook.me team

MD

Michael D.  
Managing Director  
Automotive  
Used the software for: 6-12 months

### "It is so awesome and simple to use, I have never had such smoothness in running my business. "

January 20, 2018

5.0

Handling my clients has improved, it was a physical cacophony of bookings before now as I run an auto worlshop

Pros

Reminders and simplicity to achieve professional level results, it's like everything you need has been thought out for you. It competes with a the standard of whole organization handling bookings for you

Cons

I will love them to create a Mobile App for users on Android play and IOS istore that would sync with the web browser interface. This way you will never need another PA OR booking software

Review Source

Response from SimplyBook.me

February 9, 2018

Dear Michael Thank you for taking the time to give us your feedback, we appreciate it greatly! With regards to the app discussions, then our web interface is fully mobile responsive so you should be able to do everything on our web browser on your mobile. If you have any questions regarding that, just contact our Live Chat. Kind regards The SimplyBook.me team

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy setting for anyone use smart phone"

October 10, 2019

5.0

Pros

Schedule setting very easy Customer management is easy Language supported is good The booking system is easy to link into social media

Cons

the interface not so beautiful Payment method should be link to mobile pay for customer

Review Source

RAN

Ricardo Augusto N.  
General manager  
Education Management  
Used the software for: Less than 6 months

### "Use of SimplyBook.me for books of private teachers "

March 27, 2019

5.0

SimplyBook.me was the most complete site of booking among the others and has all the features that I need to help me with the management of my company.

Pros

The most relevante features that made me choose this company was the possibility of online payment, division of types of services in categories, complete description of a service, really cool interface of the booking page on your site and a fair price for subscription.

Cons

What i didn't like is that there's no integration with Brazilians companies of online payment, only PayPal, and there are to few features in the lower plans.

Review Source

Response from SimplyBook.me

April 10, 2019

Dear Ricardo, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! If you have recommendations for new payment providers, just let us know. We are always up for considering new payment providers if we have many clients asking for the same. We also just added a Brazilian lady to our team so if you ever have any questions you can contact her directly at elisa@simplybook.me All the best The SimplyBook.me team

KY

Kayin Y.  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "Comprehensive function online booking system"

June 10, 2019

5.0

Before using SimplyBook.me, I always make my client booking service by google spread, and I need waste lots of time to reply and contact clients. SimplyBook.me is easy to set up and make client booking automatically.

Pros

There are over 50 kinds features in SimplyBook.me that I can find some useful function I need and set up only in few seconds.

Cons

I can't find the multi prices setting for group booking in this system, maybe it is a very customerize function for public, but it is my urgent need one.

Review Source

Response from SimplyBook.me

July 22, 2019

Dear Kayin, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! If you are referring to offering different prices for different size of groups, then unfortunately we do not have that. You can contact our Live Chat to see if they can provide you with some workaround for that. For example you could use coupon codes, so have different discount codes depending on how many are included in the corresponding group booking. Then you would have to explain that in the booking process in your description text. All the best The SimplyBook.me team

SB

Sandrine B.  
Hypnotherapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "A fantastic platform"

July 19, 2019

5.0

A great website offering the possibility to get bookings and payments online - just what I needed.

Pros

I was looking for a website where clients could book and pay straight away for the services I offer and SimplyBook.me offers exactly that. I am a start up business and with SimplyBook.me I managed to create a fantastic website at the same time. It's all very user friendly with added custom features for added services. I looks great and I now have a website which can take bookings, payments online and gives me the opportunity to at the same time pull great marketing reports.

Cons

The features are not always well explained but the online help is always very helpful.

Reason for choosing SimplyBook.me

Because it offered exactly what I needed.

Review Source

Response from SimplyBook.me

July 22, 2019

Thank you so much Sandrine for taking the time to leave us your fantastic feedback, we appreciate it greatly! We are currently working on improving our custom feature texts, so hopefully they will become crystal clear:) Have a great day All the best The SimplyBook.me team

SP

Semen P.  
Owner  
Individual & Family Services  
Used the software for: 2+ years

### "Great deal"

July 14, 2020

5.0

Overall it is great system

Pros

I like functionality however would like to see more flexibility in design

Cons

I’d like to impove some fractures such an adding two service providers to one customer, reward points and direct links to promoted services with coupon code

Review Source

CB

Catherine B.  
Life and Motivational Coach  
E-Learning  
Used the software for: 1-2 years

### "My go to for bookings "

September 22, 2020

5.0

It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.

Pros

Simply Book me is very easy to use and I can design inside my website. I love that my customers click on book now and it takes them right to it. It also connects with Instagram which is awesome. The free plan has many benefits and overall just very pleased with the service.

Cons

Some of the features I would like to use are rather expensive if I were to get a few ad ons. I wish it were a little less inexpensive but overall very happy.

Review Source

Response from SimplyBook.me

September 30, 2020

Dear Catherine, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! We are also happy to hear that you experienced good customer service on behalf of our customer support team. All the best The SimplyBook.me team

Caroline HeeJeon G.  
Operations Manager  
  
Used the software for: 2+ years

### "Best online booking software"

March 7, 2018

5.0

I like it, best price service out there

Pros

You can customize your services, schedule, even design a website for online booking. We used it for our online tutoring classes and worked very well. Able to take payments and online booking is awesome tool

Cons

I didn't like that it's plugin system where, more plugins you want more money you have to pay. For my use I didn't really need many but didn't like the fact I only had 1 or 2 choices for what I could pay.

Review Source

Response from SimplyBook.me

March 13, 2018

Dear Caroline Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Best of regards The SimplyBook.me team

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