# Page 25 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1281)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

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Last updated March 13th, 2026

# Page 25 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 601-625 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YH

Youssef H.  
Director  
  
Used the software for: Less than 6 months

### "Feels Good, lacks in many areas!\`"

June 13, 2017

2.0

Pros

The software is simple to use and easy to setup. The fact that there os a 24/7 help service help the customers a lot

Cons

Many missing features and service lack in several aspects: 1. The API slows our website a lot in Canada 2. Several features are missing such as number of openings remaining 3. Several features are missing such as generate several promo codes at once 4. Several features are missing such as properly choosing time slots for the arcade!

Review Source

Response from SimplyBook.me

June 27, 2017

Dear Yossef Thank you so much for taking the time to give us your feedback, we truly appreciate it! With regards to the API comment, all our calls to the API should take less than 0.5 seconds which should in most cases be a very decent speed. If you are experiencing sth else then please contact our Live Chat as that is not normal. As for generating many promo codes at once, we have never had that request before so it is not on our task list but thanks for giving us feedback on this. About the time slots, Arcades are quite similar to classes settings and we are launching a new interface for that in the next 3 to 4 weeks, so hopefully that will work well for your business. Kind regards The SimplyBook.me team

JA

Jesupemi A.  
Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Pros and cons "

February 8, 2023

4.0

My experience with the app has been wonderful. It's a very good app with loads of potential.

Pros

What I like most about the product is how it has helped a lot in time management and also the ability of catching up with potential leads. I also like how the app make one look busier it's a good business strategy.

Cons

I think the app could improve more on its functionality add more cool features to the software.

Review Source

TB

Tara B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best value for online scheduling."

November 27, 2017

5.0

Pros

I've used the free feature for a year now. I have a small consulting business and it works perfectly for my client load. I only have to "renew" every month, free of charge. I highly recommend Simplybook.me to any startup.

Cons

Because I use the free version, I can't book from my mobile device. The upgrade is affordable so once my business is ready for the next level I will get this feature.

Review Source

Response from SimplyBook.me

December 4, 2017

Dear Tara Thank you so much for taking the time to leave us your feedback, we truly appreciate it! Just to clarify you should be able to book from your mobile device, if you are having problem with that then please contact our Live Chat support to find out what is wrong, it should not have anything to do with your free subscription All the best The SimplyBook.me

HE

Harlan E.  
Practice Administrator  
Medical Practice  
Used the software for: 6-12 months

### "Free up your front desk!"

September 29, 2020

5.0

We couldn't be happier with SimplyBook.me. It does the job and truly frees up our front desk resources

Pros

We chose this software for the reason that we wanted our patients to be able to schedule their own appointments with out having to go thru the front desk and phone menus. Patients hate being put on hold and this alleviates the problem

Cons

It took us a litte while to figure out the nuances of the software but that was just over the course of a couple weeks, but now I can say it really was not a big issue

Review Source

DJ

Danielle J.  
Tutor  
Higher Education  
Used the software for: I used a free trial

### "Fabulous"

January 17, 2020

5.0

Thus far, Simplybook.me quickly became a necessity and has doubled my business in only one week! Truly remarkable. Easy for admin and users, alike. I had tried 4 other booking services but decided to choose Simplybook.me because it is simple, easy-to-use and creates seamless communication between myself and my clients!

Pros

I loved it's accessibility not only as an admin. but user as well. My clients love Simplybook.me. Seamless!

Cons

At this time, there is nothing I dislike. I have the option to customize the features I believe are necessary which offers simplicity and no added stress!

Alternatives considered

[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Genbook](https://www.capterra.com/p/220430/Genbook/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Review Source

Response from SimplyBook.me

February 5, 2020

Dear Danielle, Thank you so much for taking the time to leave us your outstanding feedback, we appreciate it greatly! All the best The SimplyBook.me team

MS

Mike S.  
Digital Officer  
Sports  
Used the software for: Less than 6 months

### "Great appointment scheduling tool. "

March 30, 2022

5.0

I am tech savvy but the range of options and flexibility make it quite daunting to get going. I really like the setup assistance and would recommend this for anyone who has more complex needs, this really did save a lot of time and helped us get the best out of the system.

Pros

Really easy and flexible customisation making it very useful for many different applications and use cases.

Cons

Limit to 8 custom features for Premium. I would like SinplyBook to consider increasing this to 10.

Review Source

DF

David F.  
Facility manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "New User review"

April 2, 2021

5.0

I am impressed by the software and will be using it to schedule swim time during the summer due to the recent pandemic.

Pros

I found the customization features easy to navigate. The overall interface is straightforward.

Cons

Several of the custom features would seem to be similar enough (deposits) and (payments) that if you require both options you use up two of the features.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing SimplyBook.me

Being a non profit HOA we were looking for a low cost but functional solution to scheduling. Simplybook even at the free level offered a lot of what I looked for. The additional tiers were value added and worth the upgrade to what we could afford.

Review Source

Lisa R.  
Midwife  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Brilliant site once you get to grips with the basics, my clients and I love it"

January 12, 2018

5.0

Pros

Multiple locations as I have various clinics Taking payments this is a great way for clients to pay Terms and conditions and cancellation policy able to add this to the booking summary is brilliant.

Cons

I would like more custom features included in the basic as I wasn't aware once I actually upgraded I would loose all of these

Review Source

Response from SimplyBook.me

January 23, 2018

Dear Lisa, Thank you so much for taking the time to give us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

RE

Roman E.  
WebDesigner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great and affordable Tool"

February 12, 2019

5.0

Very happy with this tool.

Pros

Very intuitive to handle. Top iframe integration, since I already have my Website online.

Cons

Use it some years now and now and then, there were some unannounced updates, that should have used some tweaks to work correctly.

Review Source

Response from SimplyBook.me

February 26, 2019

Dear Roman, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

NT

Nicholas T.  
owner/officer  
Construction  
Used the software for: Less than 6 months

### "Air conditioning contractor feedback"

December 27, 2018

4.0

The app has reduced a process that normally takes 4-6 hours for each maintenance cycle, down to 15 minutes. The customers are much happier and I have more time to focus on other tasks of the day.

Pros

I have apartment building tenant maintenances. This app allows my tenants to schedule their maintenance with ease, It allows me to consolidate my appointments to increase my efficiency. I liked the payment integration features and the customer scheduling scheduling aspect. I really liked the detailed export pages.

Cons

I felt like most of the pay for use features should have been included in the base price. I have received feedback from my clients that they couldn't find which days I made available for them to schedule. My work around was to describe it in my email body. It would be nice if it was self explanatory from the scheduling page. Also, when customers want to reschedule their appointment to a different time, it would be nice if they could do so with out having to re apply a payment.

Review Source

Response from SimplyBook.me

January 2, 2019

Dear Nicholas Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Regarding which days are available to book, then we did an enhancement a few weeks ago so I hope that your clients don´t get confused by that anymore. Concerning the rescheduling, then we might add the possibility to reschedule without reapplying the payment, but only if the client will book the same service. However, this has not yet been done but is on our future to do list, but unfortunately can not promise any timing on that. All the best The SimplyBook.me team

SW

Stephanie W.  
RMT/Clinic Owner  
  
Used the software for: 6-12 months

### "Wonderful system for new businesses as fees increase as you get busier "

November 28, 2017

4.0

Pros

Price - free until you exceed a number of bookings which makes it easy when you're first starting out. Ease of use - had no issues teaching people to use it and clients love the online booking option Possible features - also a con. Many to choose from but only 1 included with free charge Online booking - people love it!

Cons

Cost for extra features No Canadian prices Confirmations emails sometimes delayed Clients using online booking are not merged with old profile without extra features Some of the extra features should automatically be included

Review Source

Response from SimplyBook.me

December 4, 2017

Dear Stephanie, Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

Blaž P.  
Co-Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Useful, friendly and analytical "

October 26, 2018

5.0

I needed a robust booking mechanism for campaign and tried a lot of tools but SB just did all I needed.

Pros

I love that it has so many possibilities on date ranges for booking mechanism. I also love the dashboard and how easy it is to oversee all new bookinga

Cons

It quite a heavy tool and has lots of features but it can be stripped down to those you need.

Review Source

Response from SimplyBook.me

November 1, 2018

Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

DB

Debbie B.  
owner  
Photography  
Used the software for: Less than 6 months

### "There are some neglected features that should be implemented, but overall I'm happy."

September 5, 2017

4.0

I don't have to schedule 450 seniors by telephone; they can do it online!

Pros

I like how easy this is to use...once you learn it. The tech support is helpful, but if they have to email you it can take days.

Cons

I think it's ridiculous that a client can't reschedule an appointment on their own, and that they have to call me. It's such a hassle for a client to either have to call me or if they cancel and reschedule then they have to pay againa and then I have to deal with refund issues. Too may nooks and crannies and the user interface could be improved.

Review Source

Response from SimplyBook.me

September 7, 2017

Dear Debbie, Thank you so much for taking the time to give us your feedback, we highly appreciate it. We are happy to hear that our solution is helping you to manage your scheduling and ease your life a little bit. We totally agree on your comment, it is already on our task list and will hopefully be implemented soon! All the best The SimplyBook.me team

Evan C.  
SEO Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Use this for all our scheduling"

November 1, 2018

5.0

Pros

We share our links with clients for them to schedule with us. It makes it easy to keep track of scheduling.

Cons

Making sure that your calendar is synced first so you don't get doubled booked.

Review Source

Response from SimplyBook.me

November 20, 2018

Dear Evan, Thank you so much for leaving us your fantastic feedback, we appreciate it greatly! Kind regards Rut

AP

Alaina P.  
Nail Technician  
Cosmetics  
Used the software for: Less than 6 months

### "Powerful Scheduling Tool (At a High Cost)"

January 14, 2023

5.0

I really love the program overall as it has great customization features that I use for my salon.

Pros

The ability to mix and match custom features is a plus as ir allows you to only "pay" for what your business will actually use.

Cons

There is no "a la carte" option for custom features. So, for instance, I have access to 8 custom features but later find out I need one extra feature my only option is to upgrade to the next highest subscription plan. There should be an option to pay per feature.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Did not offer the features I needed.

Review Source

IC

Igo C.  
Korean Teacher  
  
Used the software for: 1-2 years

### "This little app is a gem; suits my company just fine"

March 17, 2018

4.0

Any of my students can use the link produced from this software to make a payment. All they need is an email and a PayPal account works like a charm

Pros

I love how easy this software is to use there's lots of templates and plugins for you to use to get started. Also the payment plugin is fantastic as it allows my clients to make payments immediately after booking a session.

Cons

There's not much to dislike about this application but it would be nice if the developers added a few more plugins for the free version otherwise you're stuck having to pay the monthly fee.. which still isn't too too bad

Review Source

Response from SimplyBook.me

May 4, 2018

Dear Igo Thank you so much for the good review you left us, we appreciate it enormously! All the best The SimplyBook.me team

CK

Coenie K.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Happy early adopter"

November 2, 2020

4.0

Love it, I haven't had any issues yet and hope that this continues in future.

Pros

It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.

Cons

We need to be able to create customised invoices and the site currently doesn't offer this functionality.

Review Source

Response from SimplyBook.me

December 2, 2020

Dear Coenie, Thank you so much for taking the time to leave us your outstanding feedback, we truly appreciate it! Regarding customization of the invoices, then you are right that we do not offer that. However you could use FreshBooks or Quickbooks for your customized invoices and then integrate those systems with SimplyBook.me via Zapier. Then when a new invoice is created all the information would get fed into that system. You can take a look at the options here: https://zapier.com/apps/simplybook/integrations/quickbooks . If you need any further information about this, please contact our Live Chat. All the best The SimplyBook.me team.

VR

Verified Reviewer  
Psychotherapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Finally booking software I love"

December 30, 2022

5.0

Pros

It’s clean and simple, with all the feature a small practice needs to manage their client bookings. Integrates well with Google Worksuite, Stripe and Analytics. Best of all, you can manage (almost) everything on their mobile app.

Cons

Customer service could be more responsive.

Review Source

Louis R.  
Dealer Division  
Automotive  
Used the software for: Less than 6 months

### "Great customer support which has helped me understand the features within svc!"

November 7, 2017

5.0

time management

Pros

The software allows the custom branding and the ease of use for 1st time user. I am impressed as this software will allow me to facilitate the rapid growth and to service my accounts by respecting their valuable time. This tool helps me personally manage my time effectively. thank you simplybook.me !

Review Source

Response from SimplyBook.me

November 16, 2017

Dear Louis, Thank you so much for taking the time to leave us your feedback, we truly appreciate it ! All the best The SimplyBook.me team

LG

Laura G.  
CEO and Licensed Psychologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "My clients love the ease of making their own appointments and it's a time-saver for me."

December 27, 2017

5.0

Saves me countless hours of returning calls and scheduling patients myself.

Pros

Ease of use for my clients to schedule or change their appointments. Also, like the appointment reminders.

Cons

Clients should be able to see their appointments when looking at the schedule. I use it mostly on my IPHONE and would like an app to use instead of going through the web browser.

Review Source

Response from SimplyBook.me

December 27, 2017

Dear Laura Thank you so much for taking the time to leave us your feedback, we truly appreciate it. I am pleased to inform you that your clients can actually see their appointments if you use the login feature. Then your clients will get access to their own page where they can look at past and future appointments. Thanks again and have a happy holiday! Best regards The SimplyBook.me team

NB

Nancy B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Product is fine but"

October 7, 2018

4.0

Pros

Product is fine but if you want it free, you have to resubscribe EVERY MONTH. That's ridiculous and it caused me to lose my free product. I will now NOT pay for it because of that.

Cons

The monthly renewal is horrible. I don't want to have to renew monthly

Review Source

Response from SimplyBook.me

November 1, 2018

Dear Nancy Thank you so much for taking the time to write your review about SimplyBook.me, we appreciate it. The reason why our free users need to renew monthly is that we have so many thousands of new free users every month, and a large part of them is just trying out the system but not using it actively for the long term. That is why we ask people to confirm (by renewing) that they are in fact using the system. We are sorry if that is causing inconvenience for you. All the best The SimplyBook.me team

kC

kate C.  
Founder  
  
Used the software for: 1-2 years

### "It really is a great and simple product that works!"

November 28, 2017

4.0

Easily booking clients

Pros

I like the fact that I have been able to source a product that does exactly what I need it to do and then implement it all myself without needing tech advice. My clients also seem to love the ease of it all!

Cons

I'd like to be able to customise it a bit more but that's it really, perhaps using my colour scheme through being able to choose the colour through my colour code.

Review Source

Response from SimplyBook.me

December 4, 2017

Dear Kate Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

Lacey C.  
Owner  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Great customer service"

February 14, 2022

5.0

Pros

I like the store front feature and the full synchronization it maintains for no double bookings.

Cons

I wish it offered integration for STR bookings.

Review Source

SH

Saima H.  
Actress  
Performing Arts  
Used the software for: 1-2 years

### "Excellent for booking audition times"

January 28, 2020

5.0

Very positive. I feel more confident that I am going to a professional, organized casting.

Pros

I love this software. If a casting director is interested in seeing me for an audition, they email me this and I sign up, all the info is right there. It eliminates a harried assistant who might forget to get back to you, as was the case in 2007. That's not really that long ago, though technology-wise, it's light years.

Cons

Like any software, it's only as good as the humans using it. There is still a chance of wrong information being inputted, especially from casting offices with multiple castings

Review Source

Response from SimplyBook.me

February 5, 2020

Dear Saima, Thank you so much for taking the time to leave us your outstanding feedback, we appreciate it greatly! All the best The SimplyBook.me team

JB

Jennifer B.  
Automotive Solar Film Installer  
Automotive  
Used the software for: Less than 6 months

### "East Coast Tint Review "

January 20, 2021

5.0

Over all it was great. Im not the most computer literater person and found it easy to set up and play with.

Pros

I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone. Love the option for BOTS.

Cons

A feature I believe would be great is to be able to have your bookings set to approve bookings first and have the available time and date reserve right away and not only once its approved. Opens up too may possibilities of have double bookings if you have alot coming in and can't check untill end of day. Only one other thing I see. When I google search my business, a weird site comes up advertised as \[SENSITIVE CONTENT HIDDEN\] with my phone number but wrong address and in weird languages?

Reason for choosing SimplyBook.me

Simplybook.me was recommended to me by another company

Review Source

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