# Page 27 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1281)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 27 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 651-675 of 1281 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EH

Eduardo H.  
Co-Founder  
Education Management  
Used the software for: Less than 6 months

### "SimplyBook.me allowed us to fully adapt our operation to the tool and it's great"

July 8, 2018

5.0

Being able to offer classes in different locations, with custom look and feel and a very intuitive user journey.

Pros

It allowed us to integrate all of our operation in one tool. Even though we wanted something very specific, we could achieve it by tweaking the widget and inserting it in our website. It has lots of features that can help all sorts of booking based businesses.

Cons

I think that the CSS editor could be improved to empower clients and enable them to further customize the widget and the booking site. Also, even though it has lots of features, it is not the easiest tool to setup, and some features could appear to have duplicate functions and since the explanations are not very clear, there's a risk to be overpaying. Also, some features need to be included as standard and not custom, it feels as if one is paying for things that should be included.

Review Source

Response from SimplyBook.me

July 18, 2018

Hi Eduardo, Thank you so much for taking the time to give us your feedback, we truly appreciate it! All the best The SimplyBook.me team

VR

Verified Reviewer  
Director  
  
Used the software for: 6-12 months

### "Great experience. Timely email reminders are one useful feature of this product."

December 18, 2017

5.0

Pros

The ability to make relevant changes as the need arises. The various home designs with some flexibility are much appreciated. Additional, the optional free plan until you start building your business is noteworthy.

Cons

Payment processing is sometimes problematic which may result in the delay of renewal and possible restricting specific capabilities until resolved.

Review Source

VH

Victoria H.  
Child Sleep Consultant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "It's been great! I'm very happy with Simplybook.me"

September 13, 2017

4.0

It's a great way for clients to book time with me. Instead of playing scheduling ping-pong, I just post or send the link and they can pick a time that will work for both of us.

Pros

It's easy to use, like a normal calendar app. I can see what my schedule looks like as I'm making the changes instead of hoping that I got everything right and checking once I'm done. It's easy for my clients too.

Cons

I wish it would translate the time zone to the client's time zone, or make it more obvious that the appointment times are in Mountain time. I've had a lot of people miss the note at the top that clearly says the time zone.

Review Source

Response from SimplyBook.me

September 15, 2017

Dear Victoria, Thank you so much for taking the time to give us your feedback, we truly appreciate it. The system does automatically try to read the time zone of the user´s computer and show that time. In order for it to work you have to go into Settings // Configuration, and there you can choose to let the system use and show the client his own timezone. Our live help will gladly assist you with this if you run into trouble. All the best The SimplyBook.me team

SM

Steve M.  
Lead Trainer  
Real Estate  
Used the software for: Less than 6 months

### "Simplifying our business"

July 24, 2019

5.0

Superb add on to our business. Provides all the functionality and integrations we need. Go check it out

Pros

SImplyBook.me is not only an amazing tool but it has some great integrations with our CRM and marketing back end. We use ActiveCampaign and being able to automate booking details to customer histories has saved us stacks of time manually inputting data. Also being able to collect payment at time of booking has reduced manual processes in our business.

Cons

Creating the visual elements of the booking website took longer than anticipated but once we got to know and play with the system we figured it our. It could be a bit more intuitive

Reason for choosing SimplyBook.me

Recommendation

Review Source

Response from SimplyBook.me

July 26, 2019

Dear Steve, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

KP

Kezia P.  
Business Owner  
  
Used the software for: 1-2 years

### "Fundamental to Our Business"

February 28, 2018

5.0

Pros

The SMS reminders to our clients have dramatically increased attendance and therefore sales. The syncing to our gmail account feature is a great addition for our team management

Cons

Not always simple to use - but the support people help when we get stuck. We sometimes find it tricky to navigate to the part we need within the menus.

Review Source

Response from SimplyBook.me

March 13, 2018

Dear Kezia Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! All the best The SimplyBook.me team

VR

Verified Reviewer  
Manager  
  
Used the software for: 6-12 months

### "It´s friendly but not too customizable"

January 3, 2018

3.0

Booking management

Pros

Customer support, They are really fast and they have always a solution. On the other hand, it´s pretty friendly use.

Cons

I have the feeling that I have to pay for everything, like only for a calendar option (I paid for classes custom features but in fact looks the same that a service). There is not a Weekly timeline with all the services/classes.

Review Source

lS

laura S.  
permanent makeup artist  
Cosmetics  
Used the software for: Less than 6 months

### "amazing feature for a small business like my own"

November 19, 2018

5.0

people are much more willing to book with you if you have an option to book online, its much easier for them and for you

Pros

this software is so simple to use! I've tried so many different booking websites and none of them can even compare to simplybookme. it really is so simple to use, they even have video tutorials if you need any extra help! i cannot believe how much my profits have increased since signing up. thank you simplybookme!

Cons

the only downside to this software is that there are several features that are not available for the basic subscription. which is very disappointing that i cannot advertise gift cards unless i upgraded my subscription.

Review Source

Response from SimplyBook.me

November 26, 2018

Dear Laura Thank you so much for taking the time to leave us your fantastic feedback! We appreciate it greatly! All the best The SimplyBook.me team

Hassan S.  
Mentor  
  
Used the software for: Less than 6 months

### "Amazing"

January 18, 2018

5.0

Pros

I can integrate the app with my existing Wordpress site and even Facebook page , and there is different plugins that you can use !

Cons

they give just three plugins for the Basic plan, i wish they was more plugins for the basic plan . but generally i like it

Review Source

Response from SimplyBook.me

February 9, 2018

Dear Hassan Thank you for taking the time to give us your feedback, we appreciate it greatly! Kind regards The SimplyBook.me team

AAR

Amir Abbas R.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "The best experience"

July 20, 2021

5.0

Pros

It is user friendly and east to set up. Our clients are happy with that too.

Cons

There is nothing I don't like about this software.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Review Source

Response from SimplyBook.me

July 23, 2021

Dear Amir, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Kind regards The SimplyBook.me team

Ben C.  
Director  
Wholesale  
Used the software for: Less than 6 months

### "Easy to use and great value"

July 4, 2019

5.0

Offering appointments for one on one consultations with existing clients.

Pros

Simple interface and instant updates to the website. When it became tricky to use we were able to get in touch with support instantly.

Cons

Setting up the booking times is a little tricky.

Review Source

Response from SimplyBook.me

July 22, 2019

Dear Ben, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

Debbie S.  
Trust & Estate Consultant  
Accounting  
Used the software for: Less than 6 months

### "Easy, clean, fun, user friendly"

January 3, 2018

4.0

I recommend the product all the time. It is like having a virtual assistant!

Pros

Ease of use has been the biggest pro. Clients can easily book meetings and receive reminders as well as staff members. It is like having a virtual assistant managing your calendar!

Cons

While the program is easy to use, sometimes it can be a bit difficult on where to find the items you want to update. I find I search through many of the menu options before finding what I was looking for

Review Source

Response from SimplyBook.me

January 16, 2018

Dear Debbie, Thank you so much for taking the time to give us your positive feedback, we appreciate it greatly! If you ever run into any problems finding something, never hesitate to contact our Live Chat. They are live 21 hours per working day, and will always be super quick to reply:) All the best The SimplyBook.me team

VR

Verified Reviewer  
Product Strategy Director and Head of R&D Committee  
Education Management  
Used the software for: I used a free trial

### "Full featured platform for booking"

September 23, 2018

4.0

Meeting booking for a consulting business

Pros

1 month of free trial is pretty good for new users to test out the platform. The many plug-in features that platform provides are also quite comprehensive

Cons

The price is quite high and for the lowest paid level, you won't have many plug-ins to use (out of 30+ plug-ins, you can use only 6 or so, many of them quite fundamental)

Review Source

DA

Dorian A.  
Opticien  
Retail  
Used the software for: 2+ years

### "Utilisation pour gestion des rendez-vous "

December 8, 2022

5.0

Pros

Facile à mettre en place et à administrer au quotidien.

Cons

La traduction parfois un peu hasardeuse

Review Source

QA

Quaiser A.  
CEO  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Good product"

March 11, 2020

4.0

Booking appointments has been much easier.

Pros

I like the ease of scheduling, the options for scheduling and the templates. I recently bought the paid subscription and having more features is great.

Cons

I just learned how to intergrate Zoom via another app. That is clunky. I would love to be able to connect multiple calendars.

Alternatives considered

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Reason for choosing SimplyBook.me

I was using it for the year already and it seemed to offer more options.

Review Source

AO

Andre O.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Simply Book for photography"

March 23, 2022

5.0

So far so good.

Pros

Very good customer service and ease of use

Cons

Some features like prompt client to pay if they have selected “pay later” option.

Review Source

VR

Verified Reviewer  
Home Based Business Consultant | International Market Developer | Social Media Networking  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent and easy to use "

January 28, 2019

5.0

Overall, I am very very happy with SimplyBook.me. I will definitely recommend it.

Pros

I love how easy Simplybook.Me is to use. It is visually appealing and has a very intuitive user interface.

Cons

Integrations through Zapier were easy, but indirect. My own exploration did not reveal this possibility, Then i had to contact help to see if what I wanted to do was possible.

Review Source

LM

Leah M.  
Artist reveiwer  
Online Media  
Used the software for: I used a free trial

### "Fast easy booking "

August 30, 2023

5.0

Great to plan getaways

Pros

Loved using to book my last stay an organization of everything needed

Cons

Easier to tip hotel staff an help running app can be confusing

Review Source

Response from SimplyBook.me

September 25, 2023

Dear Leah, thank you so much for taking the time to leave us your positive feedback, we truly appreciate it! We have a great tip solution now within the admin app (and for online payments), so please take a look at this video https://www.youtube.com/watch?v=T5hnPZVCeJ4 or contact our Live chat if you need to know more. All the best The SimplyBook.me team!

Brian J.  
Ceo and Founder  
Individual & Family Services  
Used the software for: Less than 6 months

### "Very difficult for me to navigate around their menus and functions. "

July 7, 2017

3.0

To provide an option for my costumers to book my service in an easy step by step method.

Pros

I like the way I can integrate on my facebook page and homepage. With book button simple, and a page where people can see more in detail!

Cons

Its really hard to connect paying options, though you are covering a lot of methods which is great. Difficulties of making changes to button look, styles etc. Not when I found the menu for that, but just the overall organizing of the functionality for the user.

Review Source

Response from SimplyBook.me

August 7, 2017

Dear Brian Thank you so much for your feedback, we truly appreciate it. We are constantly working towards facilitating our admin interface and shortly there will be an update, which will hopefully help you to navigate more easily around. Kind regards The SimplyBook.me team

PL

Panagiotis L.  
Director  
Automotive  
Used the software for: Less than 6 months

### "Narcissus Review "

October 1, 2021

5.0

I didn't have any idea of how to set up a page but with Simplybook it was really easy and the videos very useful.

Pros

Very easy to use with a lot of different option

Cons

I would like to add some other features to the website

Review Source

Response from SimplyBook.me

October 11, 2021

Hi there, Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly! All the best The SimplyBook.me team

CH

Cheryl H.  
Program Director, Arts and Sciences  
Education Management  
Used the software for: Less than 6 months

### "We have had a great experience with your software so far."

June 19, 2017

4.0

It coordinates students with instructors offering english and math workshops.

Pros

We have a slightly different situation than what the software was designed for, but it the design is flexible enough to work for us.

Cons

Again, because our situation is slightly different, we would like a different view in the booking screen. We would like to see all available appointment times on the calendar showing providers rather than having to first select the provider. But I understand that might not be best for most users.

Review Source

Response from SimplyBook.me

June 27, 2017

Hi Cheryl, Thank you so much for taking the time to give us your feedback, we truly appreciate it. With regards to the booking screen problem, possibly the classes timeline could be useful for you in this case, or the any provider custom feature, whereby you first select a time and then you get allocated a provider. On top of that we were launching a new timeline this week which could also be beneficial for you. Please contact our Live Chat if you need help in finding what might suit your business the best. Kind regards The SimplyBook.me team

MK

Mathias K.  
CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Easy booking scheduler"

July 25, 2021

5.0

Pros

Easy set up and utilization of features and customized set up

Cons

make more custom features available in basic plan

Review Source

Emeka O.  
Ambassador for The Technology Innovation Scholars Program  
Higher Education  
Used the software for: Less than 6 months

### "SimplyBook is a great booking system."

June 1, 2018

5.0

Pros

The user interface/booking interface is very smooth and intuitive. It is very easy to use and customers loves it as well.

Cons

The only issue I have with this software is that it can be difficult to use on a mobile phone.

Review Source

Response from SimplyBook.me

June 5, 2018

Dear Emeka, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it. All the best The SimplyBook.me team

BB

Blair B.  
Nail tech  
Cosmetics  
Used the software for: Less than 6 months

### "Great booking site "

August 2, 2021

5.0

Overall it’s a good site

Pros

This site offers a lot of good features

Cons

It was a bit confusing at first as to how it works

Switched from

[Setmore](https://www.capterra.com/p/122035/SetMore/)

They didn’t have a custom page

Review Source

Rob J.  
Salon Manager  
Retail  
Used the software for: Less than 6 months

### "Great experience"

February 18, 2019

5.0

Recently went out on my own as a hairstylist. This is a great tool to use for booking your clients and live chat support is phenomenal

Pros

Very user-friendly. Walks you through the process step by step

Cons

You cannot book multiple services under one booking

Review Source

Response from SimplyBook.me

February 26, 2019

Dear Rob, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

HK

Hee K.  
Cosmetologist  
  
Used the software for: 2+ years

### "Great simple online booking"

March 14, 2018

4.0

Able to operate part time online tutoring class

Pros

I teach online classes part time, I found simplybook.me to be best fit for my small business, affordable and great templates for website

Cons

I really don't have con but if I were to choose one, it has many different plug ins and you can only get little when you pay little

Review Source

Response from SimplyBook.me

May 4, 2018

Dear Hee Thank you so much for the fantastic review you left us, we appreciate it enormously! All the best The SimplyBook.me team

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