# Page 3 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 51-75 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Daniel M. Owner Events Services Used the software for: 2+ years ### "Great experience used for many years" July 17, 2024 5.0 We've used this system for around 8-9 years now and it's been great. At one point I considered Square Appointments, but it was more costly, and also not as easy to use/setup. Whenever I did have an issue the support team at SimplyBook.me has been outstanding. Pros Lots of customization options, overall very flexible, and great system once setup correctly. Cons It can be overwhelming trying to figure out which add-ons are most useful as there are so many (not a bad thing though). The system won't allow multi-day bookings either unless enable clients to book past closing time. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing SimplyBook.me Cost, features, value more or less. Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your experience! We’re pleased to hear that you’ve had a great experience with SimplyBook.me over the years and appreciate the flexibility and customization options it offers. Your feedback on the overwhelming number of add-ons and the challenge with multi-day bookings is valuable, and we’re continuously working to improve these aspects. It’s great to know our support team has been helpful whenever you encountered issues. If you have any specific feature requests or need further assistance, please reach out. We’re here to ensure you get the most out of our system. Thank you for choosing SimplyBook.me and for your long-standing support! AP Aziza P. Owner teacher Entertainment Used the software for: 2+ years ### "Great for handling schedules " July 17, 2024 5.0 Pretty good!!! Besides those little hiccups I love it. Pros I love that my clients can easily book their own times. Cons I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the current one. Sometimes I have to go off the site and verify payment because it's not always showing accurately on my end on the program Reason for choosing SimplyBook.me My friend \[sensitive content hidden\] Recommended you. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We're glad to hear you love how SimplyBook.me allows your clients to book their own appointments. We appreciate your input about the scheduling display and payment verification issues. We’re continuously working to improve the accuracy and functionality of our platform, and your comments help us in that effort. If you need assistance or have any further questions, please don’t hesitate to reach out to our support team. Thank you for choosing SimplyBook.me! MW Merrilee W. Vocal and Piano Coach Music Used the software for: 1-2 years ### "SimplyBook.me literally changed my life" July 17, 2024 5.0 Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my clients myself. Pros I was spending so much time scheduling and re-scheduling my students. With SimplyBook.me, they do all of that at their leisure. It's more than worth the $30 monthly fee I pay. I've had great experiences with their online help chat and in person phone calls. Cons Sometimes it's difficult to find where things are on the website. When that happens, I have to call/chat with their support team. Sometimes the admin website doesn't feel as intuitive as it could. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're delighted to hear that SimplyBook.me has made scheduling easier for you and is worth the investment. We appreciate your feedback about the website’s navigation and admin interface. Our team is always working to improve and streamline the user experience, so your insights are invaluable. If you need any further assistance or have more suggestions, please feel free to reach out. We're here to support you and ensure your experience continues to be positive. AM Anjal M. QA Computer Software Used the software for: I used a free trial ### "Great booking site, SimplyBook.me" January 15, 2025 4.0 Booking can be done easily and it's easy to setup. Pros Easy for appointment bookings, easy to use and provides great customer service. Cons It's expensive when trying to upgrade and creates trouble while trying to send the link. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your review! Damien B. Creative Director Media Production Used the software for: 6-12 months ### "SimplyBook.me is a great entry level appointment booking platform" October 19, 2024 4.0 SimplyBook.me is a great entry level appointment booking platform for beginners. Pros It's amazing as a free appointment booker. Cons It's still not a better option than Calendly. Review Source Response from SimplyBook.me November 8, 2024 Thank you so much for taking the time to leave us a review! We're glad you are enjoying using our platform. RG Ryan G. Technology Lead Consumer Services Used the software for: 2+ years ### "Easy and reliable auto detail scheduling" July 16, 2024 5.0 Overall excellent experience, easy to set up and use, both for us and our customers. Pros It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves. It's far better than customers having to call in and speak to our manager to manually find and schedule times and write down that information, then having to contact the manager again if they need to make changes, reschedule, etc. Cons It's not as easy as it should be to set up a customized schedule, such as only allowing a certain number of specific services during specific time periods each day (for example, 3 full details OR 2 full details and 2 express services OR 1 full detail and 5 express services). Review Source Response from SimplyBook.me August 30, 2024 Thanks for your feedback! We’re glad to hear that the integration and self-service options are working well for you and your customers. We understand that customizing schedules to fit specific service limits can be challenging, and we appreciate your input on this. We’ll pass your comments along to our team for future improvements. If you need any assistance or have more suggestions, feel free to let us know! AS Amy S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with SimplyBook.me - Would recommend! " July 17, 2024 5.0 Pros Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high. Cons I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing SimplyBook.me I needed to be able to have multiple people sign up for a class. Google Calendar could only create events. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months. Review Source Response from SimplyBook.me August 16, 2024 hank you for your feedback! We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help. If you have any further questions or need assistance, please feel free to reach out. CM Cheryl M. Ceo Alternative Medicine Used the software for: 2+ years ### "Good basic booking tool" September 7, 2024 4.0 Pros It’s easy enough to use but it’s basically just booking Cons Wanted more functionality but it does bookings well Review Source Response from SimplyBook.me September 27, 2024 Thank you for your feedback! We're happy to hear that you find SimplyBook.me easy to use for your booking needs. While it’s a great tool for booking, we also have over 70 custom features that might enhance your experience even further. If there are specific functionalities you’re looking for or any suggestions you have, we’d love to hear them! Your input is really important to us as we strive to improve. RB Renee B. Assistant Director, Academic Enrichment Education Management Used the software for: 2+ years ### "Work in progress" July 16, 2024 4.0 I like simplybook.me, but would like it to be able to have a bit more flexibiltity with the interface. i need to be able to put location first and add multiple service providers to multiple locations without creating separate profile with separte hours of operation. Pros I like the customization of scheduling for the service providers, and real-time adjustments. if for any reason a provider is not available, you can take them off the schedule promptly and then add upon their return. I like the option to create different locations. Cons Setting up locations with multiple service providers is non exisant. if you want a service provider in multiple locaions you have to create a separate profle for the service provider. you cannot change have categories first then location. this would be a great feature. More effective if you have one service provider per location. not for multiple use the market place cannot be in alphabetical order. I love the marketplace feature but wish I could have edit it to my liking. I like how the services are first and then the service provider. you have to join a group to submit an upgrade request and if it gets multiple votes it gets implemented. Alternatives considered [Penji](https://www.capterra.com/p/201800/Penji/) Reason for choosing SimplyBook.me more cost efficient Review Source TN Ted N. Partner Owner Arts and Crafts Used the software for: 2+ years ### "Best Bang for our Buck for 5 Years Straight" July 16, 2024 5.0 Love it. Use it. Daily/Hourly. Forever... Pros Ease of entire set-up, classes, days/times, restrictions Ability to change and edit system entries Online system support has been so very helpful whenever needed Cons No live body to speak to, everything is done via text or email only. It still works, just not as convenient for an old man like me... Reason for choosing SimplyBook.me Recommended by another pottery studio in Los Angeles, CA. Review Source Response from SimplyBook.me September 6, 2024 Thanks for the great review! We’re thrilled to hear that SimplyBook.me has been a valuable tool for your business over the years. We appreciate your feedback on the support options and will take it into consideration for future improvements. If you ever need further assistance or have any suggestions, don’t hesitate to reach out. MD Marcello D. Barbiere Arts and Crafts Used the software for: 2+ years ### "MOLTO SODDISFATTO" July 26, 2024 5.0 Ho scoperto SimplyBook il periodo di Look Down per COVID. Mi sono reso conto che nel riaprire era necessario adottare un sistema innovativo per le prenotazioni che sarebbero state obbligatorie quel periodo. Facendo una ricerca ho trovato questo sistema che mi ha colpito per la chiarezza e la comunicazione efficace del sito di prenotazione. Ho iniziato ad usare la versione gratuita perchè all'inizio era solo una piccola percentuale dei clienti che utilizzava il sistema. Lavorando sulla comunicazione ora un buon 30% dei clienti prenota online ed ho dovuto passare al piano a pagamento, ma sono molto soddisfatto perchè è una bella presentazione iniziale per il mio salone Pros Mi è piaciuto la grafica del sito di prenotazione, pulita, funzionale e con una comunicazione efficace. Cons Non ho dei punti negativi particolari. Per le mie esigenze sono soddisfatto Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your positive experience! We’re thrilled to hear that you’re satisfied with our booking system. It’s great to know that SimplyBook.me has helped streamline your reservation process and that you've seen an increase in online bookings. If you need any further assistance or have any questions as you continue using the system, feel free to reach out. We're here to support you and help ensure your salon runs smoothly! AL Aleyna L. Owner Entertainment Used the software for: Less than 6 months ### "The only option for overlapping bookings" July 16, 2024 4.0 Overall I appreciate the customer support, and it's working for us, even if it's a bit clunky. Pros SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time. Cons I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes. Reason for choosing SimplyBook.me As stated above, this was the only system that allowed us to have overlapping bookings. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that SimplyBook.me meets your needs for overlapping bookings. We understand that making changes can sometimes be complex, and your feedback helps us improve. If you need further assistance or have any specific questions, our support team is here to help. LH Laure H. Sonographer Hospital & Health Care Used the software for: 2+ years ### "Decent platform decent prices " August 5, 2024 4.0 Pros Thatvthe business is showing improvements. Pricing is ressonable Cons I need more options to accept payments such as paypayl venomo etc. Things commonly used in the USA Alternatives considered [Namely](https://www.capterra.com/p/143606/Namely/) Reason for choosing SimplyBook.me Pricing is reasonable. Pretty simplet to set up. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We're pleased to hear that you're pleased with the platform so far. For a comprehensive list of payment options available, including PayPal and other methods, please check out https://simplybook.me/en/booking-system-features/payments. If you have any more questions or need further assistance, our support team is here to help. KB Kristen B. Center Director Computer Games Used the software for: 1-2 years ### "SBM Feedback " July 16, 2024 3.0 Pros It send real time updates when customers schedule with us. Cons It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out. Review Source RK Rachael K. Dog and cat groomer Health, Wellness and Fitness Used the software for: 1-2 years ### "4 out of 5 stars" July 17, 2024 4.0 I give it a 4 out of 5 stars overall. Very good service but lacking key things. Pros I love the free website and online scheduling. Cons It glitches and needs to bre refreshed frequently. No option to put notes on a client. Only on appointment. I would like to put a pets name on file as well as their owner. Notes for the client would suffice. I haven't been able to figure out how to add text reminders. I wish there were more useful options for enabling more add ons for the 300. I upgraded to 300 just to allow one more add on. It paid for itself with that but I would like to add more and cannot justify paying more. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing SimplyBook.me Good value for a start up business. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your detailed review! We’re glad to hear you appreciate the free website and online scheduling features of SimplyBook.me. We appreciate your feedback on these points. We are continually working to enhance our platform and your input helps guide those improvements. If you need assistance with any specific features or have additional suggestions, please don't hesitate to reach out. We’re here to help and hope to continue providing you with great value as you grow your business. Thank you for choosing SimplyBook.me! JM Julie M. Energy healer Alternative Medicine Used the software for: 1-2 years ### "Simply book me" July 19, 2024 5.0 Pros I like the ease of scheduling for my clients and I can customize how I would like Cons Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help! HLS Heaven Leigh S. Licensed Cosmetologist Cosmetics Used the software for: 6-12 months ### "Very good booking site" July 16, 2024 5.0 My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!! Pros I like how the pricing is! It’s definitely better than any other app I’ve used. Cons Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing SimplyBook.me It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper Review Source MS Mattie S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "For single practitioners " July 17, 2024 4.0 So far it’s functional but may need to switch if I continue to grow to get more features. Pros Easy to set up & use. Good price. Ability to create classes. Cons That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Availity](https://www.capterra.com/p/68854/Availity/)[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing SimplyBook.me Cost and ease of use to get started while I have very little money Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re glad to hear that you find SimplyBook.me easy to set up and use. We also understand your concerns about the limitations of lower-tier plans and the need for more advanced features like form creation and detailed client management. We continually work to enhance our platform and your feedback is invaluable in guiding these improvements. If you have more suggestions or need assistance as your practice grows, please feel free to reach out. Thank you for choosing SimplyBook.me! TM Timothy M. Owner E-Learning Used the software for: 6-12 months ### "EXCELLENT " August 1, 2024 5.0 I am happy with Simply Book, and I will recommend it to anyone Pros It is effortless, and effective for my needs as an online teacher Cons Some of the custom features need other addons to activate Review Source Response from SimplyBook.me August 16, 2024 Thank you for your positive feedback! We’re thrilled to hear that SimplyBook.me is meeting your needs as an online teacher. We understand that some custom features require additional add-ons, and we appreciate your understanding. If you have any questions about these features or need further assistance, feel free to reach out. We’re here to help and are grateful for your recommendation! SA Stephanie A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Yoga & Massage Booking Site" July 16, 2024 5.0 I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season! Pros Looked professional and I could do it myself. (But it took a lot of time!) Cons My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them. Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) They did not offer yoga class scheduling where more than one person could sign up for the same hour. Review Source VP Vanessa P. Counselor Mental Health Care Used the software for: 1-2 years ### "Great for new businesses!" July 17, 2024 4.0 Pros I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me! Cons The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders Review Source Response from SimplyBook.me August 16, 2024 hank you for sharing your experience! We’re delighted to hear that SimplyBook.me is proving to be a great tool for your new business and that your clients appreciate the self-service options. We’re sorry to hear about the delay with automatic renewals and the impact it’s had on your reminders. We’ll look into this to ensure a smoother experience in the future. If you have any further feedback or need assistance, please let us know. YY Yukio Y. UX Designer Arts and Crafts Used the software for: Less than 6 months ### "Enough flexibility while remain simple to use." August 9, 2024 5.0 So far it's great. We embedded the widget to our site and things are working out. Pros The features are sufficient for all my booking needs including very complex individual and group services that we offer. Cons The UI might need to be upgraded or make it more flexible to service providers. Alternatives considered [Swap Commerce](https://www.capterra.com/p/10017972/Swap-Commerce/) Reason for choosing SimplyBook.me Swap seems to be great for bigger companies. Review Source Response from SimplyBook.me September 6, 2024 Glad to hear that SimplyBook.me meets your booking needs and integrates well with your site! We appreciate your feedback on the UI and will consider it for future updates. Thank you for choosing us over alternatives like Swap Commerce and for sharing your positive experience! EN Eric N. Manager Sporting Goods Used the software for: 1-2 years ### "Quick Review of Simplybook.me" July 16, 2024 4.0 Pros We enjoyed the wide variety of options and configurations it allows. You can set different services and different employees for your clients with ease. For us, using it as a booking system is our top priority, and it does this well. Cons Limited features unless you unlock them. It would be nice if they allowed more features by default. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Review Source Response from SimplyBook.me September 6, 2024 Thank you for your review! We’re pleased to hear that the variety of options and configurations has been beneficial for your booking needs. We understand that more features by default would be helpful, and we offer various plans to cater to different needs and preferences. If you have any specific feature requests or need assistance, please let us know! HA Heather A. NP Health, Wellness and Fitness Used the software for: 1-2 years ### "Simply book " July 16, 2024 5.0 Overall good! Online chat is always quick to reply and help Pros Online scheduling and ease of use Easy to navigate to edit and make changes Cons Can’t adjust times from app is the big one for me Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that you find online scheduling and the ease of use beneficial. We appreciate your feedback about adjusting times from the app and will consider it for future improvements. If you need any further assistance, our support team is always here to help. JR Jody R. Owner Retail Used the software for: 2+ years ### "Good BUT no downgrading " July 19, 2024 5.0 Overall I was happy with my experience, until I found I couldn't downgrade my account. That really felt underhanded, and colored my entire experience with SimplyBookMe. I've been using to for at least 5 years now. Pros I think the product is good and easy to navigate. It's flexible. Cons Two BIG issues. The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back. You have to create an entirely new account from scratch with a different email address. You can pay to have your info ported over to the new account. This is in the fine print of the terms and conditions, no where else. Shady. The second thing, occasionally custom features move to be paid-only, forcing an upgrade. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback. We're glad to hear you find the product easy to navigate and flexible. We apologize for any frustration caused by the limitations on downgrading and the changes to custom features. Your experience and feedback are valuable to us, and we'll take them into consideration as we work to improve our services. If you need any assistance or have further concerns, please feel free to reach out to our support team. 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