# Page 8 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1283) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 176-200 of 1283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ED Esther D. Business Owner Cosmetics Used the software for: Less than 6 months ### "Love this system" October 5, 2021 5.0 Overall experience has been great. I did have some issues with setting some features up but their customer service was amazing and someone is always there to assist whenever you have questions or concerns. 5 stars!!!! Pros I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features. The fact that you can choose what to enable and what to disable based on your business’s needs is amazing! And the annual price for the Basic plan so great! Definitely most cost effective than other scheduling systems I’ve used in the past. Cons I feel like they should include more than just 3 custom features on the basic plan. “Accepting payments” & “Accepting deposits” are 2 main features that most businesses require, & without a doubt should be included for free. It’s kind of a no brainer. Or both of these features should be 2 in 1 because they go hand in hand. Having to enable both of them then leaves you with only 1 more custom feature to select. Other than this, everything else is great! Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Simply Book Me is more customizable and the monthly rate for the basic annual plan will save me about half of what I was paying with Acuity annually!! Review Source Response from SimplyBook.me October 11, 2021 Dear Esther, Thank you so much for taking the time to leave us your amazing feedback, we appreciate it greatly! All the best The SimplyBook.me team DS Diogo S. Coordinator E-Learning Used the software for: 2+ years ### "SimplyBook has been the best solution for my business" September 18, 2023 4.0 I am using SimplyBook to do all the scheduling of my online English teaching business. Pros Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions. Cons Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average. Reason for choosing SimplyBook.me Features. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) SimplyBook offered me a more complete solution. Review Source Response from SimplyBook.me September 25, 2023 Hi Diogo and thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team! SM Sarah M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Ease of use" November 17, 2023 5.0 Positive so far but I have also experienced some issues with integrating payment processors. Pros Simple to set up and use, friendly customer service. Cons Difficulty in adding certain payment options and integrating Pay Pal etc. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing SimplyBook.me Cheaper price compared to other products and services. Review Source Response from SimplyBook.me May 17, 2024 Thank you for your feedback! We're glad to hear that you find SimplyBook.me simple to set up and use, with friendly customer service. We'll take your comments about payment options into consideration for future improvements. We're honored that you chose us for our affordability compared to other options. If you have any further questions or suggestions, please feel free to reach out. We're here to help! EL Eric L. Director Hospital & Health Care Used the software for: Less than 6 months ### "Very simple and flexible" December 7, 2023 5.0 I decided not to implement the app even if almost every need I have is answer with the tool, and more. The 2 reasons are described at the Cons answered above (importation too limited and password/account required to take an appointment). Pros All the options, HIPAA compliance, forms during appointment creation, membership management... Cons importation of clients very limited... cannot import with a complex excel sheet that should contain possibilty to add type of memberships, date of beginning of membership, date end membership, tags... Also, you should provide a mean to log to the scheduling part only with email and name... I undertand that to see all your appointments, a password would be required, but the app we use right now does not require a password or an account to "just take an appointment". Having to create an account limits the usage of the tool for almost 25% of our clients (old person or juste no time to "open an account"). Reason for choosing SimplyBook.me finally kept Go Rendez-vous but the reasons I was going to switch to SimplyBook is all the features, the ease of use and implementation... Review Source Response from SimplyBook.me May 17, 2024 Thank you for sharing your experience with SimplyBook.me, and we appreciate your detailed feedback. We're continuously working to improve our platform and make it more accessible for all users. We're sorry to hear that you've decided not to implement SimplyBook.me at this time, but we hope you'll keep us in mind for any future needs. JH Jerome H. IT Officer Automotive Used the software for: Less than 6 months ### "A fantastic system but falls a little short in some areas" October 18, 2023 4.0 Overall its been a good experience and has really streamlined the booking process for us and has eliminated the issue we were facing with double booking Pros The almost instant customer support is one of the things I most enjoy with simplybook Cons By far the biggest issue I have is the duplication of clients . Without using client logins, if appointments are booked for an existing client using the front end booking page, it creates a another client with identical info as the first. It would be nice if the system could be set up with an option to auto merge these clients or if it prompted the user on the back end to merge the clients. The system feels a bit too rigid at times and lacks some expected functionality such as nested categories or conditional logic. I Would also like to see the option to add multiple numbers and/or emails for a client. Review Source Response from SimplyBook.me November 2, 2023 Dear Jerome Thank you so much for taking the time to leave us your feedback - we appreciate it greatly! Regarding your comment on the duplicate clients: Our clients normally use the client login to avoid duplication of clients - but as I understand you do not want to use that for a reason that I do get. Did you know that we also have the option of merging clients by going to "Manage//Clients", and click on "Merge clients" at the top? Please reach out to our Live Chat or if you have already done so and are thinking about sth different, please respond with that to this email All the best The SimplyBook.me team NW Natalie W. Director Real Estate Used the software for: 1-2 years ### "Worth the money" October 21, 2022 5.0 Overall I am happy with the software, I know it’s not typically used for the property industry but I can honestly say it suits me in most areas. Pros I love how user friendly it is and how I can use it on the go anywhere I am. Clients find it simple to use and appreciate all the features which help to reduce admin for us both. Cons Occasionally I have errors with bookings, some providers show available online when it isn’t their usual working day. Review Source Response from SimplyBook.me November 7, 2022 Dear Natalie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! If you ever experience again that you see some wrong availability of providers please reach out to our Live Chat and have them investigate that for you. That should be a setting problem, so they could find that out for you. FYI - Our live chat is online 24h during the working week with average response time of 9 seconds, so they will be quick to help:) All the best The SimplyBook.me team Phil N. Musician and educator Machinery Used the software for: 6-12 months ### "Nice booking system" October 3, 2018 4.0 SimplyBook.me has given my clients one more way to contact me, especially those who know what service they want and want it booked quickly without having to ring or wait for mail correspondance. Customers seem to want to solve their problems and meet their needs more and more quickly and will move on to another provider if the current one is too slow to answer. In my line of business, which is rather traditional and old-fashioned, I seem to be ahead of my competitors simply by having quick, online solutions, of which SimplyBook.me is a good one. Pros The booking calendar allows my clients to book my services directly via the calendar, linked from my site. This is a handy feature and a selling point in my business, where people want easy ways to make appointments at times of their choosing. I can customise the forms to suit my own specific needs. Cons The features are not always intuitively set out, so it has taken a while to find out what can be done. When I get a mail infpoming me of a booking, it would be good to get either, 1. a direct link to the new booking or the day of the booking, or 2. all the details of the booking in a mail. I would also like to be able to synchronise the booking calendar with the offline calendar in my mail client, but I have not found out how, if it even is possible. Review Source Response from SimplyBook.me October 9, 2018 Dear Phil Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Regarding the e mail notifications, then under settings/email&sms settings you can adjust exactly what information are sent in that notification e mail to the service provider. So if you want all relevant details regarding the booking sent to you, then you can do that within that settings. Please contact our Live Chat if you can not find where to set that up. With respect to the calendar integration then we have Google and Office 365 two way calendar synchronization but it is impossible to sync with offline calendars as technically that is just not possible, at least not two-way. All the best The SimplyBook.me team DL Denis L. Coaching sportif Health, Wellness and Fitness Used the software for: 2+ years ### "Logiciel professionnel " October 14, 2023 4.0 Pros Il permet de prendre les réservations clients facilement avec un retour en notification pour des services différents. La personnalisation est vraiment grande. Les mailing fonctionnent très bien. Cons Parfois en changeant une fonctionnalité, d'autre ne fonctionne plus. Les réglages peuvent prendre pas mal de temps. Switched from [Xplor Deciplus](https://www.capterra.com/p/128167/Deciplus/) Pour tester Review Source eD eva D. psychotherapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great free booking tool " April 11, 2024 5.0 Pros If you need a simple, no-nonsense booking tool this is it. I love that i can keep it free for now until I have the business to upgrade. Cons I wish the free version had HIPAA and text reminders, a girl can dream. Review Source Response from SimplyBook.me May 18, 2024 Thank you for your review! We're glad to hear that you're enjoying our free plan and find it simple and straightforward to use. We appreciate your feedback about the features you wish were included in the free version, and we'll take that into consideration for future updates. We're sorry to hear about your experience with Sign In Scheduling, and we're glad you found SimplyBook.me as an alternative. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing SimplyBook.me! KL Kate L. Owner Photography Used the software for: 2+ years ### "Reliable and functional booking software" August 26, 2020 4.0 I started with a free plan, and have loved it. I recently upgraded to a subscription, and it's great too. I looked into other options, but SimplyBook seems to offer the most flexibility for our specific needs. Pros I've never had an issue with the site being down, and customers have found the booking process easy to use. I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it. Cons When we set it up, it definitely took some learning to work out how to make it work for us (special day schedules only). But now that it's up and running, it hasn't skipped a beat. I can keep adding and changing things as I go and as our business grows and changes. I would like to be able to set the date that follow up emails go out requesting a review to a later date, as our customers don't receive their final printed product for up to 2 weeks after their booking, so asking them for a review a maximum of 3 days after their sitting isn't very useful for us :-( I'd also love some more flexibility in sending sms or email reminders (eg, email 3 days before booking, sms 1 day before). Setting up our home page (especially images) has taken a lot of trial and error, but it's working for us now :-) Review Source Response from SimplyBook.me September 30, 2020 Dear Kate, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! I will check out with my team if we can add some more flexibility with regards to sending sms/email reminders. All the best The SimplyBook.me team PB Pauline B. Gérant Health, Wellness and Fitness Used the software for: 6-12 months ### "Le meilleur site de réservation " October 13, 2023 5.0 Pros J’apprécie la simplicité d’utilisation de ce site et surtout la multitude d’options paramètrables en fonction de mes besoins. Cons RAS ce site me satisfait à 100% je le recommande régulièrement. J’aimerais simplement pouvoir faire du parrainage option non disponible Review Source CC Clarisse C. Owner/Tutor E-Learning Used the software for: ### "It would have been the best if only it allowed me to log back in after loging out." October 16, 2017 4.0 I cant tell since I cannot log in after logging out. Pros Accepts online payments even on a free account 30 days Free Trial which is long enough to try all of the costum features. It actually helped me decide to upgrade when my free trial is over. Cons Poor customer support. I signed up for the Free account. After logging out, I couldnt log in. Tried "forgert password/forget company login" but no email has been sent to my inbox. Tried chatting with their live chat, but it wasnt so "live" after all. I left a message but I didnt get any message in my inbox from them. Tried sending a message via their Facebook page which says "typically replies within a few hours" but until now there was no response. So I signed up again using a different email. This time, I screen shot my login details. I set up Simplybook according to my company's needs etc. When I tried logging in again after a few hours, I couldn't login using the login details I used (which I have screen shot earlier).Went through the same steps mentioned above to retrieve my login details (just in case I have the password wrong) and to no avail. I didnt get any email to reset password nor to find my company login. How can I use the system if it wont let me log in. Review Source Response from SimplyBook.me October 26, 2017 Dear Clarisse, I am sorry to hear that your experience was not good. It is strange to hear about this login problem as we have thousands of users logging in every single day, and hundreds of new users being able to login as well. As for the FaceBook answer, you sent your question in on a Sunday, which is day off, and should have been answered on Monday but you were answered on the Tuesday. Our Live support would however have responded to you live, right away during workdays as they are on 24 hours per day, answering hundreds of clients. We are however not using FB for support issues as we have live support on our site all workdays and therefore we rarely get questions sent there. We would be happy to get you going and resolve your issues, if you just contact our live help on a workday :) All the best The SimplyBook.me team Katherine B. Business Owner Used the software for: 2+ years ### "an easy to use system to take online bookings" January 3, 2018 4.0 Pros The system has a lot of functions that can enhance the online booking options, customer support is fast and any problems in my experience have bee quickly dealt with. As a start into online bookings it is a good system. Customer service is excellent. Cons the cost of adding some basic 'custom features' which I feel should be part of a basic package, I don't need the amount of bookings that are offered but could do with more features, but to add them is now getting expensive compered to other software systems out there. Also it has very very poor reporting features, and no way to know best customer ect. I feel that they could offer a better value package of more costumer features and less bookings. Review Source Response from SimplyBook.me January 16, 2018 Hi Katherine, Thank you so much for taking the time to give us your positive feedback, we appreciate it greatly! It is a good comment about the reporting and we are about to start working on an update. If you want to send us an input on what you would like to see in the reports, then please send an e mail to rut@simplybook.me, that would be greatly appreciated. All the best The SimplyBook.me team FM Felix M. Chef Food & Beverages Used the software for: Less than 6 months ### "Grandios schlecht - überhaupt nicht in Deutschland einsetzbar! Nicht mit unserem Steuerrecht nutzbar" March 23, 2023 1.0 Keine Ahung wieso die überhaupt auf dem deutschen Markt tätig sein können. Mir wurde es leider vorgesetzt ohne Absprache und jetzt gucke ich wie den Mist schnellstmöglich abwickeln und auf was umsteigen kann, was dem deutschen Steuerrecht konform ist. Die Grundidee hinter dem Service ist nicht so schlecht - die Umsetzung leider grottenschlecht! Kein bisschen Userfreundlich! Pros Der Support bemüht sich immer schnell zu helfen - das ist auch das einzige! Cons 1\. Nicht nutzbar in Deutschland - keine fortlaufenden Rechnungsnummern2. Die Reports sind gefühlt aus der Anfangszeit des Internets - Ich kann mir selber zusammensuchen wer was wann gebucht hat - alles extrem unpraktisch Review Source Response from SimplyBook.me May 18, 2023 Es tut uns Leid, dass Sie dies empfinden. Wir respektieren, dass Sie bei SimplyBook.me für den deutschen Markt Verbesserungspotenzial sehen. Zudem möchten wir Ihnen für Ihr Feedback danken! Darüber hinaus möchte ich Sie bitten, unseren deutschen Account Manager unter jan@simplybook.me mit allen Verbesserungsvorschlägen zu kontaktieren. Danke dafür im Voraus! Gerne möchten wir zu den angesprochenen Punkten auch direkt Stellung beziehen: Wir bieten natürlich Rechnungen in fortlaufender Reihenfolge an und die pro Tag verkauften Tickets können mit Filtern angezeigt werden. Die Preise reichen von 10 EUR und mehr, je nachdem, was Sie von dem System erwarten, da es sehr flexibel ist und Sie die passenden und benötigten Funktionen auswählen können. Bei der Einrichtung dieser Funktionen helfen wir Ihnen, und allen anderen, natürlich gern weiter. Kontaktieren Sie uns einfach über die bereits genannte E-Mail Adresse oben und unser deutscher Account Manager steht Ihnen gerne, auch im persönlichen Gespräch, zur Seite. Entschuldigen Sie die entstandenen Unannehmlichkeiten. Alles Gute Das SimplyBook.me-Team RR Rebecca R. Aesthetic Practitioner Cosmetics Used the software for: 2+ years ### "Must use highly rated " October 21, 2022 5.0 I love SimplyBook and rate it to all of my colleagues and students. It helps the smooth running of my clinic and look professional for clients to book Pros I love the ease. The user interface. How you can link it with socials Cons I wish we could have more features without the next increase in price Reason for choosing SimplyBook.me Price and ease to set up and embed in website Review Source Response from SimplyBook.me October 27, 2022 Dear Rebecca, thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it ! All the best The SimplyBook.me team LS Lusi S. GM Professional Training & Coaching Used the software for: 2+ years ### "SimplyBook.me is useful when setting up company processes." January 23, 2024 4.0 Pros Features are most useful and effective for a company of virtual assistants Cons SimplyBook.me must reconsider pricing model. It sits at high-end of software subscriptions. Review Source Response from SimplyBook.me March 4, 2024 Dear Lusi, Thank you so much for taking time to give us your positive feedback, we really appreciate it! You mention the price and yes we are more expensive than the basic system but far below other advanced systems such as Mindbody. We have been working on developing fantastic features for a long time and I encourage you to make the most of them in order to use them to help you earn more money (and way more than what the service costs). You can suggest tips, sell products in the booking process, sell service add-ons, use coupons to promote offers, let your clients download the client app to increase loyalty and so much more. We encourage you to talk to our Live chat to get tips from them about best features to boost your sales further. All the best, the SimplyBook.me team CM Caroline M. Gérante d’entreprise Health, Wellness and Fitness Used the software for: 2+ years ### "Avis" October 13, 2023 4.0 Je gagne du temps avec Simplybook car les réservations sont simples Pros Sa simplicité et son désign que je peux changer rapidement Cons Pas assez de plugins sur le forfait basic Alternatives considered [Planity](https://www.capterra.com/p/248774/Planity/) Reason for choosing SimplyBook.me Le prix Review Source GM Gloria M. Owner Entertainment Used the software for: 6-12 months ### "Very confusing but amazing customer service" May 3, 2021 3.0 Its a great tool, so easy for the client side but for the business owner, aye! Pros Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage. Cons Very confusing! Because majority of the major features that anyone would need counts as custom feature, its so difficult to find what you need. There are settings under Welcome, Manage, Custom features, and settings. Honestly, been using this site for 6months or more and still don't know where all settings and features are, so just click click click away til you find it. Sometimes, you would have to look deeper. Example, for time schedules. OMG, ,good luck! Good thing is c\\they have the best customer service on chat 24/7 so you would just have to chat with them and they'll give you a link. God bless them! Another con would be the reports! REPORTS is key guys! Reports are our roadmap! Can we get a report for all the deposits? or just add deposit column to the booking details. Lastly, marketing, you're limited if you want to get on Google's 1st page without ads. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Appy Pie](https://www.capterra.com/p/140928/Appy-Pie/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing SimplyBook.me It integrates with IG. Review Source Response from SimplyBook.me May 5, 2021 Hi Gloria, Thank you so much for a very constructive feedback, we appreciate it highly. We would like to ask if you are up to joining us for a focus groups where we would discuss user friendliness of the system as well as reports. It would be very useful to hear your specific comments about what exactly could be improved. Please reply directly to this email if you are interested and we will set up a call. Best regards Rut VR Verified Reviewer Owner Information Technology and Services Used the software for: Less than 6 months ### "If you think you will need customer support. STAY AWAY" December 7, 2022 3.0 I've been in software for over a decade, I've built support teams, taken software to market both small and enterprise for clients and other companies. I very, very rarely write reviews, and even fewer negatively. This experience is just so bad and I've never heard back from an escalation that it's time to "take to the web" so that this can reach someone at SimplyBook.Customer Support is HORRIBLE. By far one of the worst experiences I've had in a long, long time. They appear to be reading off scripts and not really know too much more than that, my latest interaction they tried to have me reconfigure things before even trying to diagnose. They have promised to escalate things and have manger follow-ups - never heard back. I understand if Tier 1 support doesn't know everything, that's fine, but they need to know how to identify and escalate. Support should certainly not be expressing things that are possibilities as not possible - this is one of their annoying lines they give when they just "don't want to do something."The approach for a company that purports to offer "enterprise edition" is just a money grab. e.g. What enterprise software doesn't have an ability to run in test environments and put controls in place? etcWe picked SimplyBook because it checked all the boxes we needed out of the gate. We got our client live. And we will move away as soon as we have time and help make sure our clients do not ever come close to this software again. Pros It's relatively easy to set-up with a comprehensive set of features. If you are just putting things up and do not have much discipline behind your IT processes and follow their templated approaches, it will probably work for you. Cons The features are a big cludgy, the UI is confusing to non-technical users, lacks maturity. It feels like it was made by people who are building one of their first apps without seasoned architects helping guide the structure and process. Review Source NT Nicolas T. Ostéopathe Health, Wellness and Fitness Used the software for: 2+ years ### "Logicielde réservation pour cabinet d'ostéopathie" December 14, 2022 4.0 J'utilise simplybook de manière quotidienne. Si j'avais une suggestion, elle serait de développer un agenda en ligne aussi fluide et performant que google agenda afin de rendre son utilisation indépendante des GAFA. Pros Mon premier choix s'est porté sur le cout du logiciel comparé a celui de doctolib. Ensuite ce sont les fonctionnalités diverses qui permettent de paramétrer les reservations qui ont conforté ce choix. Cons Il n'y a pas de lien clicable dans les mails de rappel de mots de passe pour les utilisateurs. Nombeux utilisateurs ne savent pas faire un copier/coller dans les barres de recherches. Switched from [Doctolib](https://www.capterra.com/p/184480/Doctolib/) prix et syncrhronisation agenda google Review Source PP Patrick P. Sports Coach/bike fitter Used the software for: 2+ years ### "Software is really good and makes booking appointments easy. I rarely encounter problems with it." January 4, 2018 4.0 Eliminates me having to spend time booking appointments manually. Pros Easy to use, almost trouble free (works almost every time). Interface is appealing, and customers can access site very easily. Cons 1\. My customers frequently complain that they cannot book an appointment. This is because it is not very clear that a time slot has already been booked and they need to try and search for another one that is not. I think to overcome this, a pop-up message should appear at the booking site every time someone tries to book a time slot that is taken already. The message could read "This session is already booked or there is insufficient time available to book this time slot. Please try another time slot". The little red sentence that currently appears on your system is rarely seen by my customers nor is the dimmed grey lettering of the time slots evident enough for customers to realize the slot is taken already. In addition, you can provide a week or month-at-a-glance view of the time days/time slots already booked and those available so customers can easily see which ones to select. 2. It would be great if I could add a link from my Simplebookme webpage so customers can click on to view more information about a service or product than what is allowed from your site. Review Source Response from SimplyBook.me January 16, 2018 Dear Patrick, Thank you so much for taking the time to give us your review, we appreciate it greatly! With regards to your comment then I strongly recommend you to update the template as we have got new templates where it is more obvious if all slots are full and that you need to find another day with available time. Best of regards The SimplyBook.me team RZ Richard Z. owner Alternative Medicine Used the software for: Less than 6 months ### "The best booking system you will find!" September 21, 2020 5.0 If you get happier by the hour during testing because it meets almost all your wishes and you see parts you didn't know but still are fantastic then you have the WOW. Pros The ease of use. It almost has it all. great software that fits almost any business. lots of extra features available that you can work with it the way you want. I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio! And the Support team has been very helpfull for me. Even when using the free version! Cons There are still parts I want to mention. A number of functions that I consider essential are optional, so you have to opt for the more expensive monthly subscriptions. I think the price difference (I don't have any employees) is a bit too high. My clients are people within a 30 kilometer radius, so I would like to give my clients the feeling that they are booking locally. For now, there are parts that show that it is an international booking system. For example, that you have to choose your country in the address details. The invoicing part may become more mature, I can for example not let my customers pay through our widely used system 'Ideal'. I need to be able to translate more words into this invoice section than is possible now. Oh and a widget for both a contact form and booking instead of a button ;) would be nice! It seems that I have a lot to notice, but it is constructive criticism, in which I believe they will pick it up. Review Source Response from SimplyBook.me October 1, 2020 Dear Richard, Thank you so much for your valuable feedback, we truly appreciate it! Regarding the booking website then you can choose whether you want your clients to choose a country or not. If you go under settings/configurations then you can choose yes/no to "Show booking page in client timezone" and also Yes/no to "Prefix changable by client". If you choose no to both, then this problem should be solved. For the invoice issue, can you please send me an email back to explain better what you need. Yes makes sense your idea for the widget for contact us/booking instead of a button, we will note that down on our idea list. Thanks again for the feedback All the best Rut CB Candy B. VP Arts and Crafts Used the software for: 2+ years ### "Simply Book meets alot of our needs" November 17, 2022 3.0 We have used simply book to schedule appointments which saves us loads of time in the office. We really like the printout of our daily appointments and the ability to set up the columns/info that we want. Payment is completely smooth. Many of our customers have problems using the software to sign up. Pros Setting up the software was relatively easy and day to day use on our end is good. Cons Our customers have issues when signing up, which they wind up calling us to resolve.There are problems signing up for consecutive appointments and to reschedule an appointment they have to call us to do it on our end. The set up is kind of goofy where you have to get all 3 schedules lined up. Perhaps that could be on one page. The calendar is greyed out and our customers sometimes get the dates wrong. A more visable calender would help. Review Source RT Richard T. Operations manager Sports Used the software for: 2+ years ### "Helps me run my business" April 29, 2024 5.0 good overall experience, if fees where more affordable this would be 10/10 Pros Ease of bookings when everything is set up Cons Price is always a factor. A good system but the price has me looking elsewhere when it comes t renewal Review Source Response from SimplyBook.me May 18, 2024 Thank you for sharing your experience with SimplyBook.me. We're pleased to hear that our platform helps you run your business effectively. We understand that pricing is an important consideration, and we're constantly evaluating our pricing structure to ensure it provides the best possible value for our users. Your feedback is appreciated, and we're always striving to improve. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing SimplyBook.me! JF Jeffrey F. Owner Events Services Used the software for: 1-2 years ### "Refuses to look at features that are obviously necessary" June 29, 2019 3.0 I am using this software very reluctantly because my other software wasn't handling another feature very well and the Customer Facing front end wasn't very nice looking. But in doing so I gave up my Deposit feature from my other software company with all the automated payment processing feature and accounting features. With SimplyBook.me there are very unprofessional workarounds and they force the usage of other software products like QuickBooks to do the invoicing, payment processing and to perform the accounting abilities SimpyBook.me should be able to do. I have outlined in detail how this could be accomplished in the past but have been ignored each time I have brought up the issues of not having the Deposit feature. I get a lame answer of it's a lot of work, there are issues with PayPal, there are rules.... etc. If there were all kinds of issues with getting the Deposit feature implemented with many of the other products out there, I hope I don't have to name them, then why are they successful in implementing the Deposit feature!!!!! They just don't listen to people. Pros Customer facing booking system ability to book their service Cons This system does not accommodate for a booking deposit fee. Every other online calendar booking system out there has this feature but they don't have the other features that SimpleBook.me as. I as a prospective customer have been asking for this feature for over 3 years now. I have not moved to SimpleBook.me because of this missing feature. They have everything else I need but this one feature! Review Source Response from SimplyBook.me April 29, 2020 Dear Jeffrey, Thank you so much for taking the time to leave us your feedback, we appreciate it. Regarding the deposit feature then we have now added that, so hopefully you can use that now. All the best The SimplyBook.me team Similar Products Featured ## Related categories [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.