--- title: "SimplyBook.me Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimplyBook.me Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/140086/Simplybook-me/" page_type: "product" language: "en" --- # SimplyBook.me Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimplyBook.me ## What is SimplyBook.me? SimplyBook.me offers the most extensive appointment scheduling system on the market, that makes you look professional and solves all your online needs. You get a full blown booking website, or a widget for your own website, where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A great variety of marketing tools available as well as an Admin app and a branded Client app. An extensive Enterprise Solution available with HQ management. ## What is SimplyBook.me used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,290 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 2% Pros & cons Flexible and automated scheduling Simple and intuitive platform Limited and confusing payments Recurring technical problems Starting price €9.9 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Medical Spa / 2026 - Salon / 2026 - Appointment Reminder / 2025 - Barbershop / 2025 - Gym Management / 2025 - Reservations / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimplyBook.me?[Manage this product listing](https://www.g2.com/products/simplybook-me/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimplyBook.me 4.6 (1,290) VS. [4.7 (3,661)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price €9.9 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (1,290) Ease Of Use 4.6 (3,658) Value For Money 4.5 (1,134) Value For Money 4.6 (3,267) Customer Service 4.5 (1,120) Customer Service 4.6 (3,287) ## SimplyBook.me alternatives [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (293)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [5.0 (347)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) ## FAQs about SimplyBook.me Overview ### What problems does SimplyBook.me solve? SimplyBook.me solves phone-tag scheduling, missed appointments, double-bookings, and manual payment collection by giving clients 24/7 self-service booking, automated reminders, calendar sync, customizable service durations, and deposits or prepayments. Solo providers, clinics, salons, gyms, researchers, and multi-staff service teams benefit most from smoother scheduling and less administrative back-and-forth. Answer based on 533 reviews Overview ### Which roles and teams benefit most from SimplyBook.me? SimplyBook.me is most used by business owners, founders, and executives who need to run appointment-based operations efficiently. Managers and operations leads use it to automate scheduling, staff calendars, and client communications, while service professionals such as teachers, photographers, therapists, coaches, and consultants rely on it to manage bookings and reduce administrative work. Answer based on 1234 reviews Overview ### What company size and industries is SimplyBook.me built for? SimplyBook.me is built for small and midsize companies that take bookings, with reviewer use concentrated in small businesses at 95%. It is used most in Health, Wellness and Fitness at 19%, with additional adoption in Education Management and Sports at 5% each, fitting salons, schools, and consultants. Answer based on 1288 reviews Features and Usability ### What are the key features of SimplyBook.me? SimplyBook.me includes core appointment scheduling and online booking, with calendar sync, availability management, and automated reminders as the most discussed features. Differentiators include website booking widgets, payment processing, custom booking forms, memberships, and third-party integrations such as Google Calendar, WordPress, Facebook, and Stripe. Answer based on 547 reviews Pricing ### How much does it cost and what fees or limitations are included? SimplyBook.me starts with a free version and paid plans from €9.9/month for Basic, then Standard at 29.9 and Premium at 59.9, plus a 14-day free trial. Reviewers call it affordable and flexible, but note Basic includes 100 bookings and 3 custom features, while Standard and Premium include 500 bookings and 8. Answer based on 300 reviews Integrations ### Which third-party tools and platforms does SimplyBook.me integrate with? SimplyBook.me integrates with Google Calendar, Microsoft Outlook, PayPal, Stripe, WordPress, Instagram, Zapier, and Authorize.net. It supports over 20 integrations overall, with coverage across calendars, payments, website publishing, social channels, and automation. Catalog listings also include Microsoft Teams, Meta for Business, Google Maps, and Mailchimp. Answer based on 301 reviews Getting Started and Support ### How easy is it to onboard and train a team on SimplyBook.me? SimplyBook.me offers live online support, webinars, and video tutorials for team training. Many users say frontline staff and nontechnical team members learn daily booking tasks quickly, while admins need more time to configure services, calendars, and add-ons. Reviewers often describe onboarding as manageable but feature-heavy, especially for complex setups. Answer based on 42 reviews Getting Started and Support ### What customer support options does SimplyBook.me offer, and how do users rate the experience? SimplyBook.me provides email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users often describe support as fast, helpful, and easy to reach during setup or troubleshooting, with useful guides and videos. Some report a learning curve, occasional slow or scripted responses, and uneven handling of complex technical issues. Answer based on 391 reviews Security ### How does SimplyBook.me handle data security and access control? SimplyBook.me uses GDPR protection, HIPAA compliance, encryption, secure payment gateway integrations, SOAP notes, and booking approval controls to protect client data. Reviewers also describe it as safe and secure overall, though some note access limitations, including weak appointment-level restrictions, login and password reset issues, and advanced security features requiring higher-tier plans. Answer based on 18 reviews ## Who uses SimplyBook.me? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Flexible and automated scheduling 88% positive reviews out of 145 Most reviewers describe appointment scheduling as highly adaptable, offering customization, online booking, reminders, and time-saving automation. Ryan G. Technology Lead, 11 - 50 employees. "It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves." Limited and confusing payments 42% negative reviews out of 97 Some reviewers indicate payment options lack flexibility, with restricted methods, confusing setup, and extra fees for essential features. Simple and intuitive platform 89% positive reviews out of 132 Most reviewers find ease of use important, highlighting straightforward navigation and quick learning for daily business tasks. Recurring technical problems 68% negative reviews out of 87 Most users report bugs and issues cause frustration, including glitches, slowdowns, confusing processes, and inconsistent technical support. Kristen B. Center Director, 2 - 10 employees. "There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out." Professional business presentation 94% positive reviews out of 62 Most users report professional use enhances business image, client trust, and streamlines operations for various service industries. Unreliable notification system 53% negative reviews out of 49 Some reviewers describe email notifications as inconsistent, with delivery failures, setup difficulties, and confusing message management. ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) SimplyBook.me supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate, and let customers reserve time online with less manual work, allowing teams to manage appointments more efficiently and improve the booking experience. Appointment Management 4.7 (100) 70.00% of 100 reviewers that rated this feature as important or highly important It gives you flexible tools to manage, edit, and customize appointments. Reviewers indicate it’s easy to reschedule, avoid double bookings, and tailor settings to business needs, though some mention limited employee management on the app. Online Booking 4.6 (268) 69.40% of 268 reviewers that rated this feature as important or highly important With this capability, you can offer clients a seamless, user-friendly way to book appointments online. Reviewers appreciate the time saved, ease of use, real-time availability, and reduction in administrative work, noting that clients find booking straightforward and convenient. Confirmations/Reminders 4.5 (170) 61.18% of 170 reviewers that rated this feature as important or highly important SimplyBook.me offers automated confirmations and reminders, helping you and your clients stay organized. Users think these notifications reduce no-shows, are easy to customize, and appreciate that reminders reach both clients and staff, though some wish for more flexibility and free SMS. Mobile Access 4.5 (164) 50.61% of 164 reviewers that rated this feature as important or highly important You can manage bookings and schedules from anywhere using mobile devices. Reviewers appreciate the convenience and accessibility, saying it’s easy to use on the go, though some feel the app could offer more admin functions. Client Database 4.2 (81) 44.44% of 81 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.5 (185) 67.57% of 185 reviewers that rated this feature as important or highly important SimplyBook.me helps you organize appointments, set availability, and prevent double bookings. Reviewers appreciate the intuitive dashboard, ability to manage multiple calendars, and integration options, though some mention setup can be cumbersome and want better calendar blending. SimplyBook.me 178 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: It gives you flexible tools to manage, edit, and customize appointments. Reviewers indicate it’s easy to reschedule, avoid double bookings, and tailor settings to business needs, though some mention limited employee management on the app. - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: SimplyBook.me helps you organize appointments, set availability, and prevent double bookings. Reviewers appreciate the intuitive dashboard, ability to manage multiple calendars, and integration options, though some mention setup can be cumbersome and want better calendar blending. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Reminders: Reminders sent via phone voice recordings - Cancellation Management: Allow customers to cancel their subscription remotely. - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: SimplyBook.me offers automated confirmations and reminders, helping you and your clients stay organized. Users think these notifications reduce no-shows, are easy to customize, and appreciate that reminders reach both clients and staff, though some wish for more flexibility and free SMS. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Scheduling: Plan availability and assign specific time slots for driving appointments or training lessons. - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Medical Spas: Designed for medical spas - For Salons and Spas: Specific for use in spas and salons - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Management: Store, manage and track all forms in a centralized location - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Billing: Manage billing and payments for a healthcare provider - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: You can manage bookings and schedules from anywhere using mobile devices. Reviewers appreciate the convenience and accessibility, saying it’s easy to use on the go, though some feel the app could offer more admin functions. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: With this capability, you can offer clients a seamless, user-friendly way to book appointments online. Reviewers appreciate the time saved, ease of use, real-time availability, and reduction in administrative work, noting that clients find booking straightforward and convenient. - Online Classes: Lessons that can be accessed online, allowing students to learn from home. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Scheduling: Track and organize online shifts - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pet Grooming: For pet grooming businesses - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Push Notifications: Trigger clickable pop-up messages - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Scheduling: Reserving a room for meeting in an office or co-working space - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Two-Way Communication: Send, receive, and respond to messages - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (1,250) 4.4 Based on 1,250 reviews ## Pricing Value for money 4.5 (1134) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/140086/Simplybook-me/pricing/) Basic €9.90 Flat Rate,Per Month It includes: - 100 Included Bookings - 3 Custom Feature - Admin App - Booking Website - Booking Widget - Client App - Coupons and Gift Cards - Directory Listing - Sales (POS) Standard €29.90 Flat Rate,Per Month It includes: - Directory Listing - HIPAA - Sales (POS) - Branded Client App - Coupons and Gift Cards - Booking Widget - Booking Website - Admin App - 8 Custom Feature - 500 Included Bookings Premium €59.90 Flat Rate,Per Month It includes: - Directory Listing - HIPAA - Link Removal - Sales (POS) - Branded Client App - 500 Included Bookings - 8 Custom Feature - Admin App - Booking Website - Booking Widget - Coupons and Gift Cards Enterprise Contact vendor for details Value for money 4.5 (1,134) 4.5 Based on 1,134 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (1120) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (1,120) 4.5 Based on 1,120 reviews ## User reviews Overall rating 4.6 Based on 1,290 reviews Filter by rating 5(857) 4(349) 3(55) 2(16) 1(13) Mentioned topic Sorted by most recent MZ Muhammad Zohaib A. Talent Acquisition Officer Construction ### "SimplyBook.me- Very Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 19, 2026 My overall experience is very good with SimplyBook.me. I used it to do the reservations for restaurants occasionally and to do appointments schedule. Pros SimplyBook.me offers good value for money with useful features for managing appointments and customer bookings. Its security measures and customer support help businesses handle booking information and customer requests more efficiently. The appointment management system makes scheduling easier, while restaurant reservation features help in organizing bookings and reduce manual work. Overall, it can save time by automating bookings, reminders, and scheduling tasks, although occasional technical issues may occur. Cons SimplyBook.me have some limitations in advanced security and customization depending on the plan, which can affect larger businesses. Customer support response times also vary, and occasional bugs or technical issues can interrupt appointment management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cathy S. Spa praticienne Health, Wellness and Fitness ### "Un outil complet qui s'adapte vraiment à mon entreprise" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 10, 2026 Mon expérience globale avec Simplybook point me est très positive ce que j'apprécie particulièrement c'est la possibilité de configurer la plateforme en profondeur et de l'adapter précisément aux besoins de mon activité La mise en place demande du temps et de la patience car les possibilités sont nombreuses Mais une fois que tout est configuré l'outil devient vraiment adapté à mon fonctionnement C'est cette grande flexibilité qui fait pour moi toute la différence. Pros J'apprécie particulièrement la flexibilité de Simplybook point me et la possibilité de personnaliser la plateforme selon les besoins de mon institut SPA La gestion des rendez vous est intuitive et permet de gagner du temps au quotidien J'aime également les nombreuses fonctionnalités disponibles qui permettent d'adapter progressivement l'outil à l'évolution de mon activité. Cons Le principal point à améliorer pour moi serait la traduction française Certaines fonctionnalités et certains éléments de l'interface restent en anglais ce qui peut parfois rendre la navigation moins intuitive pour un utilisateur francophone. Alternatives considered [Planity](https://www.capterra.com/p/248774/Planity/) Reasons for choosing SimplyBook.me Pour sa grande flexibilité la possibilité de personnaliser la plateforme selon les besoins spécifiques de mon entreprise Et surtout le sur mesure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zachariah B. Data Entry Construction ### "SimplyBook.me keeps your day Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 Really enjoying how easy it is to schedule appointments and go on with my day while setting future tasks in motion. I can even make restaurant reservations for my team when necessary, encompassing a lot of needs for the office in terms of time management. Pros Using this software is the best when it comes to time saving, skipping past a lot of phone calls and talking. Anything that needs booking I turn to this software for use. Keeping my appointment management consistently syncing with the rest of my schedule has become an assistant all on its own, something that adds an additional layer of saved time. A friendly User Interface means booking management is easy to look at and stay on top of. Cons Not too much to be said about bugs and issues Ive encountered using this software, I never encounter problems outside of its intended usage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2026 Thank you so much Zachariah for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team Miriam S. Masseur und medizinischer Bademeister Alternative Medicine ### "Flexible Terminverwaltung, die mir im Alltag viel Zeit spart" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 Insgesamt bin ich mit SimplyBook.me zufrieden und nutze es für die Terminverwaltung meines Massage-Studios. Die größte Stärke ist für mich die Zeitersparnis: Kunden können rund um die Uhr selbst Termine buchen, und viele organisatorische Aufgaben werden dadurch automatisiert. Die Terminverwaltung ist flexibel und lässt sich gut an unterschiedliche Dienstleistungen anpassen. Auch mit dem Kundensupport habe ich bisher gute Erfahrungen gemacht. Beim Thema Sicherheit macht das System auf mich einen professionellen Eindruck, auch wenn ich die technischen Sicherheitsmaßnahmen natürlich nicht selbst fachlich bewerten kann. Das Preis-Leistungs-Verhältnis hängt für mich stark davon ab, welche Funktionen man benötigt. Die Grundfunktionen sind sehr hilfreich, gleichzeitig sollte man sich vor einem Upgrade genau ansehen, welche Zusatzfunktionen man tatsächlich verwenden möchte. Bei Fehlern und Problemen braucht es teilweise etwas Zeit, um sich durch die zahlreichen Einstellungen und Möglichkeiten zu arbeiten. Das ist meiner Meinung nach eher die Folge des großen Funktionsumfangs als ein grundsätzliches Problem des Systems. Restaurantreservierungen kann ich nicht bewerten, da ich SimplyBook.me als Terminverwaltung für mein Massage-Studio nutze. Insgesamt ist SimplyBook.me für mich eine flexible Lösung, die mir im Alltag viel Zeit spart und meinen Kunden eine unkomplizierte Online-Buchung ermöglicht. Pros SimplyBook.me erleichtert mir als selbstständige Massageanbieterin die Terminverwaltung deutlich. Meine Kunden können ihre Termine selbst online buchen und verwalten, und die Kalender-Synchronisation hilft mir, meinen Arbeitsalltag besser zu organisieren. Dadurch spare ich spürbar Zeit und habe weniger Aufwand mit Terminabsprachen. Positiv finde ich außerdem die vielen Anpassungsmöglichkeiten und den Kundensupport, der bei Fragen weiterhilft. Beim Thema Sicherheit habe ich grundsätzlich einen guten Eindruck. Besonders praktisch ist, dass sich das System an die Bedürfnisse eines kleinen Unternehmens anpassen lässt. Cons Der große Funktionsumfang kann am Anfang etwas überwältigend sein. Es ist nicht immer sofort ersichtlich, welche Funktionen man wirklich benötigt und welche mit zusätzlichen Kosten verbunden sind. Das Preis-Leistungs-Verhältnis finde ich grundsätzlich gut, wenn man die Funktionen tatsächlich nutzt; bei vielen zusätzlichen Funktionen können die monatlichen Kosten allerdings deutlich steigen. Bei Fehlern und Problemen ist die Ursache aufgrund der vielen Einstellungen manchmal nicht sofort leicht zu erkennen. Restaurantreservierungen nutze ich in meinem Unternehmen nicht, daher kann ich diesen Bereich nicht aus eigener Erfahrung beurteilen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WL Wing Lam L. Director Events Services ### "Exceeded My Expectations – Highly Recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 July 29, 2026 I have been using it for just a few days, and it has already far exceeded my expectations. It is a fantastic booking system that has solved many of our operational challenges. The wide range of customizable options really helps streamline our daily operations and client interactions. Whenever we ran into an issue, the customer service team was quick to reply and resolve it. I am confident that we will continue using their service for our company, and I look forward to growing together! Pros What I appreciate most is how much time SimplyBook.me saves me daily. The system automates the entire scheduling process, from initial booking and online deposit collection to sending timely reminder notifications. The flexible plugin options allow me to customize forms and services to fit my exact business needs. My clients love the straightforward reservation experience, and the real-time calendar integration eliminates all scheduling conflicts. It is an incredibly reliable and complete booking solution that has completely transformed how I manage my daily appointments. Cons What I like least about SimplyBook.me is that the initial setup can feel a bit overwhelming due to the sheer number of customization options and features. It takes some time to figure out where everything is in the backend, especially when setting up complex services or specific custom features. The mobile app for admin management could also be slightly more intuitive and responsive. However, once you get past the initial learning curve, the platform works reliably. A slightly simpler interface for new users would make onboarding even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2026 Dear Wing, thank you so much for leaving the positive feedback, we truly appreciate it. We also want to mention that now with our new AI assistant sitting inside the system you can get help with which features work the best for your business as well as helping to set everything up for you, please take a look and try it and I am sure that you will see how easy all the setup has become now. All the best The SimplyBook.me team DV denise V. CEO Sports ### "Straight forward provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2026 SimplyBook.me has been straightforward to set up and gives me everything I need to manage bookings for my massage treatments and other services. I particularly like that I can organise different services, appointment lengths and prices while keeping the booking process simple for my clients. It saves me time, looks professional and makes running my small business much easier. So far, I’m very pleased with it and would recommend it to other independent therapists and service-based businesses. Pros It has all possible futures making my booking system flexible to my needs but easy for my clients to book. Cons There isnothing that ive come across yet that i do not like about simply book me. I am not tchy but really get on with this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2026 Thank yo so much for taking the time to leave us your positive review, we appreciate it greatly! All the best The SimplyBook.me team EG Elizabeth G. Lab Director Research ### "Essential, Secure, and Efficient Scheduling for Family Research!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2026 Our overall experience with SimplyBook.me has been exceptionally positive, as it completely transformed our participant scheduling from a time-consuming chore into a smooth, automated workflow. It has bridged the gap between our lab's strict security needs and the convenience that busy parents expect when signing up for a study. The platform operates reliably in the background, allowing our research team to focus less on email back-and-forth and more on the actual data collection and science. It has proven to be a highly dependable, secure, and professional solution that has significantly boosted our appointment show-up rates and enhanced our lab's public image. Pros SimplyBook.me has become an invaluable asset for our research lab, streamlining how we coordinate study sessions with parents and their children. What we like best is how incredibly safe and easy it is to use for both our administrative team and the participating families. Managing schedules for child research requires a high level of data security and clear communication, and this platform delivers on both fronts while saving us countless hours of administrative work. The automated reminder system has drastically reduced missed appointments, and parents frequently comment on how straightforward the booking process is from their phones or computers. Cons While the platform is excellent, navigating the initial setup takes a little bit of time due to the wide variety of customizable features and calendar settings available. Additionally, accessing the advanced security protocols and customized intake forms required for academic research does mean upgrading to their higher-tier paid plans. However, these minor setup and cost considerations are far outweighed by the massive amount of time we save and the professional, secure experience the platform provides to our research families. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Simply Book me has more features and saves our team time! Once you learn how to use it, its easy! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2026 Dear Elizabeth, thank you so much for leaving the positive feedback, we truly appreciate it. We also want to mention that now with our new AI assistant sitting inside the system you can get help with which features work the best for your business as well as helping to set everything up for you, please take a look and try it and I am sure that you will see how easy all the setup has become now. All the best The SimplyBook.me team HD Hisham D. Operation Manager Leisure, Travel & Tourism ### "Four Happy Years Using SimplyBook.me for Our Service Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 My overall experience with SimplyBook.me has been very positive. I use it for both Cowboy Bike Service and Tezeus Bike Service, where customers need to book different types of services, test rides, diagnostics, and repairs. It helps us keep the booking process organised and professional. Customers can choose the right service, see available time slots, and book without too much back-and-forth communication. For a small service business, it saves a lot of time and makes the customer experience smoother. There is a learning curve in the beginning, but once everything is set up, it becomes a very useful tool for managing daily bookings. Pros I liked that SimplyBook.me was easy to set up and flexible enough for different types of bookings. For my business, it works well for managing services, time slots, customer details, and online payments in one place. The booking page also looks professional without needing too much technical work. Cons The setup can feel a bit confusing at the beginning because there are many features and settings. Some parts are not always easy to find, so it takes time to understand how everything connects. Once it is set up properly, it works well, but the learning curve could be smoother. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Danish Kroner currency was not accepted in Calendly, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Thank you so much Hisham for your positive review, we appreciate it greatly! Just to let you know that we are now implementing an AI assistant that will help you to find the right features for you and set them up for you. All the best The SimplyBook.me team FP Federico P. Psychologist Health, Wellness and Fitness ### "Great first year!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I recommend it! Much more flexible than the alternatives, so many custom features, try it! Will probably like it. Pros The support. 24/7, quick to respond, on top of it, great hand shakes between the different assistants as they rotate, simply great. Cons I wish they had a feature to block reservations beyond X amount of reservations a day - but they are working on this feature! Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Lack of flexibility on Calendar, lack of speedy support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Thank you so much Federico for you positive review, we appreciate it greatly! All the best from the SimplyBook.me team AN Anonymous User Student Health, Wellness and Fitness ### "Highly customizable and professional booking solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2026 My experience has been great for streamlining my bookings. It has drastically reduced my administrative "email ping-pong" and the automated SMS reminders have nearly eliminated no-shows. It feels like a professional, high-end extension of my brand. Pros I love the flexibility of the "custom features" system, which lets me pick exactly the tools I need without cluttering the interface. The live 24/5 chat support is exceptional, they’ve helped me solve complex scheduling logic issues in minutes. Cons The pricing structure can be a bit tricky because almost every advanced function, like accepting payments or syncing with Google Calendar, requires a "custom feature" slot. It’s easy to outgrow a lower-tier plan faster than you’d expect. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) I needed a more robust "all-in-one" platform that allowed for a dedicated booking website and better payment processing. While Calendly is great for simple meetings, SimplyBook.me gave me more control over my service catalog and client database. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team [View all Reviews](https://www.capterra.com/p/140086/Simplybook-me/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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