--- title: "SimplyBook.me Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimplyBook.me Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/140086/Simplybook-me/" page_type: "product" language: "en" --- # SimplyBook.me Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimplyBook.me ## What is SimplyBook.me? SimplyBook.me offers the most extensive appointment scheduling system on the market, that makes you look professional and solves all your online needs. You get a full blown booking website, or a widget for your own website, where you can present your business and accept appointments, sell products, membership, packs, gift cards and service add-ons. A great variety of marketing tools available as well as an Admin app and a branded Client app. An extensive Enterprise Solution available with HQ management. ## What is SimplyBook.me used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Reservations](https://www.capterra.com/reservations-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,286 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 2% Pros & cons Flexible and automated scheduling Simple and intuitive platform Limited and confusing payments Recurring technical problems Starting price €9.9 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Medical Spa / 2026 - Salon / 2026 - Appointment Reminder / 2025 - Barbershop / 2025 - Gym Management / 2025 - Reservations / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SimplyBook.me?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.simplybook.me/&name=SimplyBook.me) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SimplyBook.me 4.6 (1,286) VS. [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price €9.9 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (1,286) Ease Of Use 4.6 (3,644) Value For Money 4.5 (1,130) Value For Money 4.6 (3,255) Customer Service 4.5 (1,116) Customer Service 4.6 (3,274) ## SimplyBook.me alternatives [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (287)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (338)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) ## FAQs about SimplyBook.me Overview ### What problems does SimplyBook.me solve? SimplyBook.me solves manual appointment coordination, phone-tag, no-shows, and calendar conflicts by letting clients self-book 24/7, sending automated reminders, syncing availability across calendars, and handling deposits or payments online. Healthcare providers, salons, coaches, clinics, and multi-staff service businesses benefit most from its customizable scheduling, class, and multi-location workflows. Answer based on 532 reviews Overview ### Which roles and teams benefit most from SimplyBook.me? SimplyBook.me is most used by small business owners, founders, and executives who need to manage bookings, payments, and client communications from one system. Service professionals such as therapists, coaches, teachers, and photographers use it to streamline scheduling, while managers and administrators rely on it to coordinate staff availability and daily operations. Answer based on 1229 reviews Overview ### What company size and industries is SimplyBook.me built for? SimplyBook.me is built mainly for small businesses taking bookings, with 95% of reviewers from small companies and 3% each from midsize and enterprise organizations. It serves booking-based sectors such as Health, Wellness and Fitness at 19%, followed by Education Management and Sports at 5% each. Answer based on 1283 reviews Features and Usability ### What are the key features of SimplyBook.me? SimplyBook.me includes core booking tools like online booking, appointment scheduling, availability management, and calendar sync. Differentiating features include online payments, customizable booking widgets and forms, multi-location support, and third-party integrations such as WordPress, Facebook, and Google Calendar, plus reminders and client self-service for managing bookings. Answer based on 547 reviews Pricing ### How much does it cost and what fees or limitations are included? SimplyBook.me starts at €9.9/month for the Basic plan, with Standard at 29.9 and Premium at 59.9. A free version and 14-day free trial are available. Reviewers often call it affordable for startups, but some say the Standard plan feels pricey and the Basic plan’s three custom features can be limiting. Answer based on 300 reviews Integrations ### Which third-party tools and platforms does SimplyBook.me integrate with? SimplyBook.me integrates with over 20 third-party tools, including Google Calendar, PayPal, Stripe, WordPress, Instagram, Microsoft Outlook, and Zapier. It also connects to authorize.net for payments, with additional catalog integrations covering communication, marketing, and scheduling tools such as Microsoft Teams and Meta for Business. Answer based on 301 reviews Getting Started and Support ### How easy is it to onboard and train a team on SimplyBook.me? SimplyBook.me offers live online support, webinars, and video tutorials, which help teams get started without much delay. Front-line staff and smaller teams often learn basic booking tasks quickly, while admins and nontechnical users usually need more time to configure features, add-ons, calendars, and custom settings. Answer based on 41 reviews Getting Started and Support ### What customer support options does SimplyBook.me offer, and how do users rate the experience? SimplyBook.me offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as fast, helpful, and easy to reach during setup and troubleshooting, with strong guidance and documentation. Some reviewers, however, report inconsistent technical help, slow resolutions for complex issues, and occasional frustration with support quality. Answer based on 391 reviews Security ### How does SimplyBook.me handle data security and access control? SimplyBook.me protects data with GDPR protection, HIPAA compliance, encryption, secure online payment integrations, and secure SOAP notes. It also requires account-based login and offers approval controls for bookings. Some reviewers report login and password-reset issues, and note limits around restricting certain appointments to preapproved users. Answer based on 16 reviews ## Who uses SimplyBook.me? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Flexible and automated scheduling 88% positive reviews out of 145 Most reviewers describe appointment scheduling as highly adaptable, offering customization, online booking, reminders, and time-saving automation. Ryan G. Technology Lead, 11 - 50 employees. "It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and manage and cancel their appointments themselves." Limited and confusing payments 42% negative reviews out of 97 Some reviewers indicate payment options lack flexibility, with restricted methods, confusing setup, and extra fees for essential features. Simple and intuitive platform 89% positive reviews out of 132 Most reviewers find ease of use important, highlighting straightforward navigation and quick learning for daily business tasks. Recurring technical problems 68% negative reviews out of 87 Most users report bugs and issues cause frustration, including glitches, slowdowns, confusing processes, and inconsistent technical support. Kristen B. Center Director, 2 - 10 employees. "There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out." Professional business presentation 94% positive reviews out of 62 Most users report professional use enhances business image, client trust, and streamlines operations for various service industries. Unreliable notification system 53% negative reviews out of 49 Some reviewers describe email notifications as inconsistent, with delivery failures, setup difficulties, and confusing message management. ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) SimplyBook.me supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses organize bookings, keep schedules accurate, and let customers reserve time online with less manual work, allowing teams to manage appointments more efficiently and improve the booking experience. Appointment Management 4.7 (98) 69.39% of 98 reviewers that rated this feature as important or highly important It gives you flexible tools to manage, edit, and customize appointments. Reviewers indicate it’s easy to reschedule, avoid double bookings, and tailor settings to business needs, though some mention limited employee management on the app. Online Booking 4.6 (265) 69.06% of 265 reviewers that rated this feature as important or highly important With this capability, you can offer clients a seamless, user-friendly way to book appointments online. Reviewers appreciate the time saved, ease of use, real-time availability, and reduction in administrative work, noting that clients find booking straightforward and convenient. Mobile Access 4.5 (161) 49.69% of 161 reviewers that rated this feature as important or highly important You can manage bookings and schedules from anywhere using mobile devices. Reviewers appreciate the convenience and accessibility, saying it’s easy to use on the go, though some feel the app could offer more admin functions. Confirmations/Reminders 4.6 (169) 60.95% of 169 reviewers that rated this feature as important or highly important SimplyBook.me offers automated confirmations and reminders, helping you and your clients stay organized. Users think these notifications reduce no-shows, are easy to customize, and appreciate that reminders reach both clients and staff, though some wish for more flexibility and free SMS. Client Database 4.2 (81) 44.44% of 81 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Management 4.5 (183) 67.21% of 183 reviewers that rated this feature as important or highly important SimplyBook.me helps you organize appointments, set availability, and prevent double bookings. Reviewers appreciate the intuitive dashboard, ability to manage multiple calendars, and integration options, though some mention setup can be cumbersome and want better calendar blending. SimplyBook.me 178 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: It gives you flexible tools to manage, edit, and customize appointments. Reviewers indicate it’s easy to reschedule, avoid double bookings, and tailor settings to business needs, though some mention limited employee management on the app. - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: SimplyBook.me helps you organize appointments, set availability, and prevent double bookings. Reviewers appreciate the intuitive dashboard, ability to manage multiple calendars, and integration options, though some mention setup can be cumbersome and want better calendar blending. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Reminders: Reminders sent via phone voice recordings - Cancellation Management: Allow customers to cancel their subscription remotely. - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Commenting/Notes: Leave comments and notes on documents for others to view - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: SimplyBook.me offers automated confirmations and reminders, helping you and your clients stay organized. Users think these notifications reduce no-shows, are easy to customize, and appreciate that reminders reach both clients and staff, though some wish for more flexibility and free SMS. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Scheduling: Plan availability and assign specific time slots for driving appointments or training lessons. - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Barbershops: Specific use for barbershops - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Medical Spas: Designed for medical spas - For Salons and Spas: Specific for use in spas and salons - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Forms Management: Store, manage and track all forms in a centralized location - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Live Chat: Ability to chat online in real time - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Billing: Manage billing and payments for a healthcare provider - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: You can manage bookings and schedules from anywhere using mobile devices. Reviewers appreciate the convenience and accessibility, saying it’s easy to use on the go, though some feel the app could offer more admin functions. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - Online Booking: With this capability, you can offer clients a seamless, user-friendly way to book appointments online. Reviewers appreciate the time saved, ease of use, real-time availability, and reduction in administrative work, noting that clients find booking straightforward and convenient. - Online Classes: Lessons that can be accessed online, allowing students to learn from home. - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Scheduling: Track and organize online shifts - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pet Grooming: For pet grooming businesses - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Push Notifications: Trigger clickable pop-up messages - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Scheduling: Reserving a room for meeting in an office or co-working space - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Two-Way Communication: Send, receive, and respond to messages - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (1,246) 4.4 Based on 1,246 reviews ## Pricing Value for money 4.5 (1130) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/140086/Simplybook-me/pricing/) Basic €9.90 Flat Rate,Per Month It includes: - 100 Included Bookings - 3 Custom Feature - Admin App - Booking Website - Booking Widget - Client App - Coupons and Gift Cards - Directory Listing - Sales (POS) Standard €29.90 Flat Rate,Per Month It includes: - 500 Included Bookings - 8 Custom Feature - Admin App - Booking Website - Booking Widget - Coupons and Gift Cards - Directory Listing - HIPAA - Sales (POS) - Branded Client App Premium €59.90 Flat Rate,Per Month It includes: - 500 Included Bookings - 8 Custom Feature - Admin App - Booking Website - Booking Widget - Coupons and Gift Cards - Directory Listing - HIPAA - Link Removal - Sales (POS) - Branded Client App Enterprise Contact vendor for details Value for money 4.5 (1,130) 4.5 Based on 1,130 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (1116) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (1,116) 4.5 Based on 1,116 reviews ## User reviews Overall rating 4.6 Based on 1,286 reviews Filter by rating 5(854) 4(348) 3(55) 2(16) 1(13) Mentioned topic Sorted by most recent WL Wing Lam L. Director Events Services ### "Exceeded My Expectations – Highly Recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 July 29, 2026 I have been using it for just a few days, and it has already far exceeded my expectations. It is a fantastic booking system that has solved many of our operational challenges. The wide range of customizable options really helps streamline our daily operations and client interactions. Whenever we ran into an issue, the customer service team was quick to reply and resolve it. I am confident that we will continue using their service for our company, and I look forward to growing together! Pros What I appreciate most is how much time SimplyBook.me saves me daily. The system automates the entire scheduling process, from initial booking and online deposit collection to sending timely reminder notifications. The flexible plugin options allow me to customize forms and services to fit my exact business needs. My clients love the straightforward reservation experience, and the real-time calendar integration eliminates all scheduling conflicts. It is an incredibly reliable and complete booking solution that has completely transformed how I manage my daily appointments. Cons What I like least about SimplyBook.me is that the initial setup can feel a bit overwhelming due to the sheer number of customization options and features. It takes some time to figure out where everything is in the backend, especially when setting up complex services or specific custom features. The mobile app for admin management could also be slightly more intuitive and responsive. However, once you get past the initial learning curve, the platform works reliably. A slightly simpler interface for new users would make onboarding even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2026 Dear Wing, thank you so much for leaving the positive feedback, we truly appreciate it. We also want to mention that now with our new AI assistant sitting inside the system you can get help with which features work the best for your business as well as helping to set everything up for you, please take a look and try it and I am sure that you will see how easy all the setup has become now. All the best The SimplyBook.me team DV denise V. CEO Sports ### "Straight forward provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2026 SimplyBook.me has been straightforward to set up and gives me everything I need to manage bookings for my massage treatments and other services. I particularly like that I can organise different services, appointment lengths and prices while keeping the booking process simple for my clients. It saves me time, looks professional and makes running my small business much easier. So far, I’m very pleased with it and would recommend it to other independent therapists and service-based businesses. Pros It has all possible futures making my booking system flexible to my needs but easy for my clients to book. Cons There isnothing that ive come across yet that i do not like about simply book me. I am not tchy but really get on with this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2026 Thank yo so much for taking the time to leave us your positive review, we appreciate it greatly! All the best The SimplyBook.me team EG Elizabeth G. Lab Director Research ### "Essential, Secure, and Efficient Scheduling for Family Research!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2026 Our overall experience with SimplyBook.me has been exceptionally positive, as it completely transformed our participant scheduling from a time-consuming chore into a smooth, automated workflow. It has bridged the gap between our lab's strict security needs and the convenience that busy parents expect when signing up for a study. The platform operates reliably in the background, allowing our research team to focus less on email back-and-forth and more on the actual data collection and science. It has proven to be a highly dependable, secure, and professional solution that has significantly boosted our appointment show-up rates and enhanced our lab's public image. Pros SimplyBook.me has become an invaluable asset for our research lab, streamlining how we coordinate study sessions with parents and their children. What we like best is how incredibly safe and easy it is to use for both our administrative team and the participating families. Managing schedules for child research requires a high level of data security and clear communication, and this platform delivers on both fronts while saving us countless hours of administrative work. The automated reminder system has drastically reduced missed appointments, and parents frequently comment on how straightforward the booking process is from their phones or computers. Cons While the platform is excellent, navigating the initial setup takes a little bit of time due to the wide variety of customizable features and calendar settings available. Additionally, accessing the advanced security protocols and customized intake forms required for academic research does mean upgrading to their higher-tier paid plans. However, these minor setup and cost considerations are far outweighed by the massive amount of time we save and the professional, secure experience the platform provides to our research families. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Simply Book me has more features and saves our team time! Once you learn how to use it, its easy! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2026 Dear Elizabeth, thank you so much for leaving the positive feedback, we truly appreciate it. We also want to mention that now with our new AI assistant sitting inside the system you can get help with which features work the best for your business as well as helping to set everything up for you, please take a look and try it and I am sure that you will see how easy all the setup has become now. All the best The SimplyBook.me team HD Hisham D. Operation Manager Leisure, Travel & Tourism ### "Four Happy Years Using SimplyBook.me for Our Service Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 My overall experience with SimplyBook.me has been very positive. I use it for both Cowboy Bike Service and Tezeus Bike Service, where customers need to book different types of services, test rides, diagnostics, and repairs. It helps us keep the booking process organised and professional. Customers can choose the right service, see available time slots, and book without too much back-and-forth communication. For a small service business, it saves a lot of time and makes the customer experience smoother. There is a learning curve in the beginning, but once everything is set up, it becomes a very useful tool for managing daily bookings. Pros I liked that SimplyBook.me was easy to set up and flexible enough for different types of bookings. For my business, it works well for managing services, time slots, customer details, and online payments in one place. The booking page also looks professional without needing too much technical work. Cons The setup can feel a bit confusing at the beginning because there are many features and settings. Some parts are not always easy to find, so it takes time to understand how everything connects. Once it is set up properly, it works well, but the learning curve could be smoother. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Danish Kroner currency was not accepted in Calendly, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Thank you so much Hisham for your positive review, we appreciate it greatly! Just to let you know that we are now implementing an AI assistant that will help you to find the right features for you and set them up for you. All the best The SimplyBook.me team FP Federico P. Psychologist Health, Wellness and Fitness ### "Great first year!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 I recommend it! Much more flexible than the alternatives, so many custom features, try it! Will probably like it. Pros The support. 24/7, quick to respond, on top of it, great hand shakes between the different assistants as they rotate, simply great. Cons I wish they had a feature to block reservations beyond X amount of reservations a day - but they are working on this feature! Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Lack of flexibility on Calendar, lack of speedy support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 9, 2026 Thank you so much Federico for you positive review, we appreciate it greatly! All the best from the SimplyBook.me team AN Anonymous User Student Health, Wellness and Fitness ### "Highly customizable and professional booking solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2026 My experience has been great for streamlining my bookings. It has drastically reduced my administrative "email ping-pong" and the automated SMS reminders have nearly eliminated no-shows. It feels like a professional, high-end extension of my brand. Pros I love the flexibility of the "custom features" system, which lets me pick exactly the tools I need without cluttering the interface. The live 24/5 chat support is exceptional, they’ve helped me solve complex scheduling logic issues in minutes. Cons The pricing structure can be a bit tricky because almost every advanced function, like accepting payments or syncing with Google Calendar, requires a "custom feature" slot. It’s easy to outgrow a lower-tier plan faster than you’d expect. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) I needed a more robust "all-in-one" platform that allowed for a dedicated booking website and better payment processing. While Calendly is great for simple meetings, SimplyBook.me gave me more control over my service catalog and client database. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team AN Anonymous User Business Development Director Education Management ### "Best booking solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 27, 2026 Simplybook has been a game-changer for our business. It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle. The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings. It truly is the best booking solution out there, streamlining our entire workflow efficiently. Highly recommended for anyone looking to simplify their scheduling and reclaim valuable time. Pros Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling. This frees them up to focus on their core business, with one reviewer calling it a "game-changer" that takes "chaos out of my life" . Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and their clients to navigate . Extensive Features & Customization: The wide range of features and "custom features" allows businesses to tailor the system to their specific needs, whether for a solo practice or a larger operation . Excellent Customer Support: Users frequently praise the support team for being "swift," "helpful," and providing "creative solutions" via live chat . Good Value: The pricing model, which allows unlimited providers and services, is seen as excellent value, especially for small to medium-sized businesses Cons Cost of Features: Essential features often require paid upgrades or occupy limited "custom feature" slots, and some paid add-ons are considered expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thank you so much for leaving us this positive feedback, we truly appreciate it! All the best from the SimplyBook.me team LN Lydia N. Health Coach Health, Wellness and Fitness ### "Simply Amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 20, 2026 Pros Fantastic features, easy to use, seamless integration with calendar and other apps. I use this for booking in clients and classes. Cons Nothing. I have had no issues that havent been resolved by either using the AI help or by talking with an agent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Thank you so much Lydia for taking the time to leave us your review, we greatly appreciate it! All the best The SimplyBook.me team AN Anonymous User Online Marketeer Consumer Services ### "Professioneel afsprakenbeheer met ruimte voor maatwerk" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2026 Mijn algemene ervaring met SimplyBook.me is positief. Het systeem helpt om afspraken professioneel te beheren en geeft klanten een moderne, gebruiksvriendelijke manier om online te boeken. Automatische bevestigingen en herinneringen zorgen voor minder no-shows en minder administratief werk. Na de eerste configuratie loopt alles vrij vlot en merk je duidelijk tijdswinst. Het is een degelijke oplossing voor zelfstandigen en kmo’s die hun afsprakenproces willen structureren en automatiseren. Pros SimplyBook.me is gebruiksvriendelijk en relatief snel op te zetten, ook zonder technische achtergrond. Het systeem biedt veel functionaliteiten zoals online betalingen, automatische herinneringen en integraties met agenda’s en sociale media. Vooral de mogelijkheid om afspraken 24/7 online te laten boeken bespaart veel tijd en vermindert heen-en-weer communicatie met klanten. Daarnaast is het fijn dat je verschillende diensten, medewerkers en tijdschema’s flexibel kan instellen. Cons Omdat SimplyBook.me veel opties en uitbreidingen biedt, kan het in het begin wat overweldigend aanvoelen. Je moet even tijd investeren om alle instellingen goed te begrijpen en optimaal in te richten. Sommige functies zitten achter extra add-ons, waardoor je goed moet bekijken welk pakket het best bij je noden past. Het is dus geen “plug-and-play in vijf minuten”-tool, maar eerder een systeem dat je best doordacht configureert. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Thank you so much for taking the time to leave us your review, we greatly appreciate it! All the best The SimplyBook.me team SM Sandy M. Chair Non-Profit Organization Management ### "Service is expecting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2026 I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with online. Immediate and knowledgeable help. Pros It’s is affordable and seems to be nearly endlessly customizable. The product was relatively easy to configure for facility rental booking. Cons Sometimes there are multiple places the same change must be made. The AI support is good but a little bit slow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2026 Thank you so much for taking the time to leave us your fantastic review, we truly appreciate it! All the best from the SimplyBook.me team [View all Reviews](https://www.capterra.com/p/140086/Simplybook-me/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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