# Page 3 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1281) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 51-75 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Merrilee W. Vocal and Piano Coach Music Used the software for: 1-2 years ### "SimplyBook.me literally changed my life" July 17, 2024 5.0 Overall, I have had a great experience with SimplyBook.me! I would never go back to scheduling my clients myself. Pros I was spending so much time scheduling and re-scheduling my students. With SimplyBook.me, they do all of that at their leisure. It's more than worth the $30 monthly fee I pay. I've had great experiences with their online help chat and in person phone calls. Cons Sometimes it's difficult to find where things are on the website. When that happens, I have to call/chat with their support team. Sometimes the admin website doesn't feel as intuitive as it could. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're delighted to hear that SimplyBook.me has made scheduling easier for you and is worth the investment. We appreciate your feedback about the website’s navigation and admin interface. Our team is always working to improve and streamline the user experience, so your insights are invaluable. If you need any further assistance or have more suggestions, please feel free to reach out. We're here to support you and ensure your experience continues to be positive. AF Ashley F. Personal trainer and nutritionist Health, Wellness and Fitness Used the software for: 1-2 years ### "Above Average" July 22, 2024 5.0 Pros Their customer service is fast and polite. Their app is easy and simple to use. Their widget is easy to implement to a website. I can cancel, reschedule and book appointments fast and easily through the app. Its affordable. It syncs to my calendar. Its highly Customizable without being overwhelming and theyre constantly improving the app. Cons Clients like the website version better than the mobile version. I dont like that the mobile version is annoying about logging you out so easily. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[PushPress](https://www.capterra.com/p/172781/PushPress/) Review Source Response from SimplyBook.me August 16, 2024 Thank you for your detailed review! We’re pleased to hear you find our customer service helpful and the app user-friendly. Your feedback on the mobile version and login issues is valuable, and we’ll consider it for future improvements. If you have more suggestions or need assistance, please don’t hesitate to contact our support team. LD Loren D. Director of Personal Image Consumer Services Used the software for: 2+ years ### "Very nice experience for what it is. " July 16, 2024 5.0 SimplyBook was slightly difficult to get set up and I really struggled with their customer service, but it has worked really well for what we needed. Very user friendly for clients. Pros The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very beneficial. Cons Customer Service. We were in need of specific help regarding the email platform before we switched to google and they were not very helpful. Plus, it's only through chat unless you pay for help which as a loyal client, I believe should be complimentary when needed. I still feel like there are even great opportunities for a better end-user experience and have made some suggestions without further movement. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience. We’re pleased to hear that the customization features are meeting your needs and that the platform is user-friendly for your clients. We apologize for the challenges you faced with setup and customer service; your feedback is invaluable. We’re continuously working to improve our support and user experience, and we’ll take your suggestions into consideration. If you have any further needs or concerns, please feel free to reach out. TN Ted N. Partner Owner Arts and Crafts Used the software for: 2+ years ### "Best Bang for our Buck for 5 Years Straight" July 16, 2024 5.0 Love it. Use it. Daily/Hourly. Forever... Pros Ease of entire set-up, classes, days/times, restrictions Ability to change and edit system entries Online system support has been so very helpful whenever needed Cons No live body to speak to, everything is done via text or email only. It still works, just not as convenient for an old man like me... Reason for choosing SimplyBook.me Recommended by another pottery studio in Los Angeles, CA. Review Source Response from SimplyBook.me September 6, 2024 Thanks for the great review! We’re thrilled to hear that SimplyBook.me has been a valuable tool for your business over the years. We appreciate your feedback on the support options and will take it into consideration for future improvements. If you ever need further assistance or have any suggestions, don’t hesitate to reach out. AS Amy S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with SimplyBook.me - Would recommend! " July 17, 2024 5.0 Pros Very similar to more expensive scheduling software. I have used Mindbody & Mariana Tek in the past for scheduling, payroll & POS. Although I was satisfied with both the other companies, the subscription prices for the software was too high. Cons I would prefer to have a live representative to help with the set up and other questions that could arise. The Chat feature is helpful. However, talking on the phone or video call is preferred. I have since used You Tube for help with any questions I may have. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing SimplyBook.me I needed to be able to have multiple people sign up for a class. Google Calendar could only create events. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Price is the number one reason. Mindybody over charged me by $10,000. They thought I had multiple locations. I received my money back after 6 months. Review Source Response from SimplyBook.me August 16, 2024 hank you for your feedback! We're glad to hear that you’re satisfied with SimplyBook.me and find it comparable to more expensive options. We appreciate your suggestion about having live representatives for setup and support. To assist with setup and any questions, we do offer a comprehensive full setup help service. You can find more details here https://simplybook.me/en/full-setup-help. If you have any further questions or need assistance, please feel free to reach out. MD Marcello D. Barbiere Arts and Crafts Used the software for: 2+ years ### "MOLTO SODDISFATTO" July 26, 2024 5.0 Ho scoperto SimplyBook il periodo di Look Down per COVID. Mi sono reso conto che nel riaprire era necessario adottare un sistema innovativo per le prenotazioni che sarebbero state obbligatorie quel periodo. Facendo una ricerca ho trovato questo sistema che mi ha colpito per la chiarezza e la comunicazione efficace del sito di prenotazione. Ho iniziato ad usare la versione gratuita perchè all'inizio era solo una piccola percentuale dei clienti che utilizzava il sistema. Lavorando sulla comunicazione ora un buon 30% dei clienti prenota online ed ho dovuto passare al piano a pagamento, ma sono molto soddisfatto perchè è una bella presentazione iniziale per il mio salone Pros Mi è piaciuto la grafica del sito di prenotazione, pulita, funzionale e con una comunicazione efficace. Cons Non ho dei punti negativi particolari. Per le mie esigenze sono soddisfatto Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your positive experience! We’re thrilled to hear that you’re satisfied with our booking system. It’s great to know that SimplyBook.me has helped streamline your reservation process and that you've seen an increase in online bookings. If you need any further assistance or have any questions as you continue using the system, feel free to reach out. We're here to support you and help ensure your salon runs smoothly! AL Aleyna L. Owner Entertainment Used the software for: Less than 6 months ### "The only option for overlapping bookings" July 16, 2024 4.0 Overall I appreciate the customer support, and it's working for us, even if it's a bit clunky. Pros SimplyBook was the only system we could find that allowed us to overlap bookings by a specific time. Cons I don't like how complicated it is to make changes. This system was clearly designed for another industry, so we've had to make it work, and it isn't always intuitive as a user how to go about making specific changes. Reason for choosing SimplyBook.me As stated above, this was the only system that allowed us to have overlapping bookings. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that SimplyBook.me meets your needs for overlapping bookings. We understand that making changes can sometimes be complex, and your feedback helps us improve. If you need further assistance or have any specific questions, our support team is here to help. KB Kristen B. Center Director Computer Games Used the software for: 1-2 years ### "SBM Feedback " July 16, 2024 3.0 Pros It send real time updates when customers schedule with us. Cons It is not easy to update times across all classes. There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out. Review Source AA Angela A. Senior Teaching and Learning Administrator Education Management Used the software for: 2+ years ### "Using SimplyBookMe since 2015" September 4, 2024 5.0 We have been using this software for 9 years and I personally have been using it for the last 3 years. In that time I have had very few issues from 'clients' or 'service providers'. It always works. Pros It's simple to use and to set up new service providers. Whenever there are questions the online chat facility always deals with issues quickly and efficiently. Cons That there are limits on the number of service providers that are allowed. Review Source Response from SimplyBook.me September 6, 2024 We're delighted to hear that you've had a positive experience with SimplyBook.me over the years! It's great to know that the setup process and our online chat support have met your needs. We appreciate your feedback about the limits on the number of service providers and will take it into consideration for future improvements. Thank you for your continued support and for sharing your experience! EB Emiliano B. Owner Executive Office Used the software for: 1-2 years ### "Great Platform to Keep Us Booking" July 17, 2024 5.0 Bring a great experience all together and the system allows me to do other things I need for the business. Pros The ease of use once it is setup is nonexistent. Which it should be. We spend a lot of time fine tuning and it runs like a gem! Cons I hate setup of anything especially systems such as this. They made it wasy and very accessible. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're thrilled to hear that once SimplyBook.me was set up, it ran smoothly and efficiently for you. We understand that setup can be a challenge, but we’re glad to know our process made it easier. It’s great to hear that the platform is helping you manage your business effectively and allowing you to focus on other important tasks. If you have any further feedback or need additional support, please don’t hesitate to reach out. LH Laure H. Sonographer Hospital & Health Care Used the software for: 2+ years ### "Decent platform decent prices " August 5, 2024 4.0 Pros Thatvthe business is showing improvements. Pricing is ressonable Cons I need more options to accept payments such as paypayl venomo etc. Things commonly used in the USA Alternatives considered [Namely](https://www.capterra.com/p/143606/Namely/) Reason for choosing SimplyBook.me Pricing is reasonable. Pretty simplet to set up. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We're pleased to hear that you're pleased with the platform so far. For a comprehensive list of payment options available, including PayPal and other methods, please check out https://simplybook.me/en/booking-system-features/payments. If you have any more questions or need further assistance, our support team is here to help. HLS Heaven Leigh S. Licensed Cosmetologist Cosmetics Used the software for: 6-12 months ### "Very good booking site" July 16, 2024 5.0 My overall experience with this app has been wonderful! Nothing malfunctions, booking always goes well!! Pros I like how the pricing is! It’s definitely better than any other app I’ve used. Cons Only thing I don’t like is that you have to go thru another app to send text messages but the app will send emails. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing SimplyBook.me It was more appealing to me price wise and it had more options for the price I chose. I like the fact that this app has different pricing options. Switched from [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) It’s was to expensive at the time for me just starting out with my business. So I chose something cheaper Review Source SD Sylvester D. Owner Events Services Used the software for: Less than 6 months ### "Simply Worth the Effort" August 30, 2024 5.0 Simple to understand, clean, fresh interface. Great support documents. It is a very sophisticated system but made very easy to follow, understand and configure. Pros After several searches and trials, some great, some not so, once I stumbled upon Simplybook, that was it. All other trials were abandoned. I had found the holy grail. This was what I was looking for. It does it all, great features, beautiful layout and interface. Let's say I am simply overjoyed. Cons When VAT is added, it is a jump from the Standard to the premium account, but for the additional features, it's worth it. Review Source Response from SimplyBook.me September 6, 2024 We're thrilled to hear that SimplyBook.me has been a great fit for you and that you're enjoying the features and interface! If you have any further questions or need assistance with anything else, feel free to reach out. Thank you for your positive feedback and for choosing SimplyBook.me! JM Julie M. Energy healer Alternative Medicine Used the software for: 1-2 years ### "Simply book me" July 19, 2024 5.0 Pros I like the ease of scheduling for my clients and I can customize how I would like Cons Took me a little bit to get it set on opening hours and available hours. I'm available all day, but only take appt at specific times. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re glad to hear you like the ease of scheduling and customization options. We understand that setting up specific appointment times can be a bit tricky, and we appreciate your patience. If you need further assistance with configuring your opening and available hours, feel free to reach out to our support team. We're here to help! SA Stephanie A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Yoga & Massage Booking Site" July 16, 2024 5.0 I’ve had a lot of trouble with people trying to get gift cards. This is something that I need to trouble shoot before the next holiday season! Pros Looked professional and I could do it myself. (But it took a lot of time!) Cons My calendar is in :05 increments. I would gladly delete all of our future appointments in order to change this to a :15 calendar. And then manually put them all back in. The amount of scrolling it takes people is confusing to them. Switched from [MassageBook](https://www.capterra.com/p/147523/MassageBook/) They did not offer yoga class scheduling where more than one person could sign up for the same hour. Review Source MS Mattie S. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "For single practitioners " July 17, 2024 4.0 So far it’s functional but may need to switch if I continue to grow to get more features. Pros Easy to set up & use. Good price. Ability to create classes. Cons That so many features require a higher priced plan. Would like to see more of the add-ons included in the beginning plans. Also would like to see form creation and ability to send. And a way to create more detailed notes and client management. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Availity](https://www.capterra.com/p/68854/Availity/)[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[Zanda](https://www.capterra.com/p/180530/Power-Diary/)[Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing SimplyBook.me Cost and ease of use to get started while I have very little money Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re glad to hear that you find SimplyBook.me easy to set up and use. We also understand your concerns about the limitations of lower-tier plans and the need for more advanced features like form creation and detailed client management. We continually work to enhance our platform and your feedback is invaluable in guiding these improvements. If you have more suggestions or need assistance as your practice grows, please feel free to reach out. Thank you for choosing SimplyBook.me! Matthew C. Certified Hypnotherapist Mental Health Care Used the software for: 1-2 years ### "SimplyBook.me is perfect for me!" July 16, 2024 5.0 I have tried a couple of other services, but SimplyBook.me is the most optimal for the money. Absolutely essential. Pros Very easy to use, fully compatible with my website, and the mobile app is invaluable. Cons It can become expensive when you have to upgrade to get more features. Fortunately, you can just scale up as needed. Review Source VP Vanessa P. Counselor Mental Health Care Used the software for: 1-2 years ### "Great for new businesses!" July 17, 2024 4.0 Pros I love how easy it is to use and book. Clients love that in their appointment reminders there is the ability to reschedule, so they don't have to call me! Cons The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their reminders Review Source Response from SimplyBook.me August 16, 2024 hank you for sharing your experience! We’re delighted to hear that SimplyBook.me is proving to be a great tool for your new business and that your clients appreciate the self-service options. We’re sorry to hear about the delay with automatic renewals and the impact it’s had on your reminders. We’ll look into this to ensure a smoother experience in the future. If you have any further feedback or need assistance, please let us know. TM Timothy M. Owner E-Learning Used the software for: 6-12 months ### "EXCELLENT " August 1, 2024 5.0 I am happy with Simply Book, and I will recommend it to anyone Pros It is effortless, and effective for my needs as an online teacher Cons Some of the custom features need other addons to activate Review Source Response from SimplyBook.me August 16, 2024 Thank you for your positive feedback! We’re thrilled to hear that SimplyBook.me is meeting your needs as an online teacher. We understand that some custom features require additional add-ons, and we appreciate your understanding. If you have any questions about these features or need further assistance, feel free to reach out. We’re here to help and are grateful for your recommendation! HA Heather A. NP Health, Wellness and Fitness Used the software for: 1-2 years ### "Simply book " July 16, 2024 5.0 Overall good! Online chat is always quick to reply and help Pros Online scheduling and ease of use Easy to navigate to edit and make changes Cons Can’t adjust times from app is the big one for me Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that you find online scheduling and the ease of use beneficial. We appreciate your feedback about adjusting times from the app and will consider it for future improvements. If you need any further assistance, our support team is always here to help. AK Andrew K. President Music Used the software for: 1-2 years ### "Best Scheduling and Booking Software I've Tested Out of 40+" July 20, 2024 5.0 Pros Best scheduling software for a recording studio out there. I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff, multi-user, etc option. Cons Calendar view could be easier to read & sort. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your detailed review! We're thrilled to hear that SimplyBook.me stands out among the 40+ booking systems you've tested, especially for complex needs like multi-location and multi-staff management. We appreciate your feedback on the calendar view and will look into how we can improve its readability and sorting. If you have any further suggestions or need assistance, feel free to reach out! SD Sharon D. Owner Retail Used the software for: 2+ years ### "Simply Book Me Review " July 16, 2024 2.0 I would give the service overall 3 stars just need to simplify things and make the booking site user friendly it can be intimidating which makes it not so helpful for my business. Pros The Booking site is very difficult to navigate. My clients shouldn’t have to pay for the add ons if they are paying for the deposit. I’ve had a very hard time with using all of the custom features to market my business. The text option doesn’t work to send out notifications to clients. I was told you had to have an android to create an app when most people have iPhones. Sending out notifications to my clients needs to fixed soon. Cons The extra amount my clients have to pay when they’re paying a deposit and selecting and add-on. Review Source YY Yukio Y. UX Designer Arts and Crafts Used the software for: Less than 6 months ### "Enough flexibility while remain simple to use." August 9, 2024 5.0 So far it's great. We embedded the widget to our site and things are working out. Pros The features are sufficient for all my booking needs including very complex individual and group services that we offer. Cons The UI might need to be upgraded or make it more flexible to service providers. Alternatives considered [Swap Commerce](https://www.capterra.com/p/10017972/Swap-Commerce/) Reason for choosing SimplyBook.me Swap seems to be great for bigger companies. Review Source Response from SimplyBook.me September 6, 2024 Glad to hear that SimplyBook.me meets your booking needs and integrates well with your site! We appreciate your feedback on the UI and will consider it for future updates. Thank you for choosing us over alternatives like Swap Commerce and for sharing your positive experience! AM Anjal M. QA Computer Software Used the software for: I used a free trial ### "Great booking site, SimplyBook.me" January 15, 2025 4.0 Booking can be done easily and it's easy to setup. Pros Easy for appointment bookings, easy to use and provides great customer service. Cons It's expensive when trying to upgrade and creates trouble while trying to send the link. Review Source Response from SimplyBook.me January 20, 2025 Thank you for your review! ZE Zayle E. Housekeeping cleaning Technician Environmental Services Used the software for: 6-12 months ### "Excellent scheduling and booking platform" July 17, 2024 5.0 Pros I enjoyed the easy set up for my cleaning services. I can book my clients directly, and it sends them notices of the dates of my cleaning. It’s an excellent tool and value for the money. Cons I wish you could get more custom features for the regular plan. Reason for choosing SimplyBook.me It’s the least expensive Review Source Response from SimplyBook.me August 16, 2024 We’re thrilled to hear that SimplyBook.me is working well for your cleaning services and that you find it valuable for the price. We appreciate your suggestion about offering more custom features on the regular plan. Your input helps us improve, so please let us know if you have any other suggestions or need further assistance. We're here to support you! Similar Products Featured