# Page 5 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140086/Simplybook-me/reviews --- SimplyBook.me 4.6 (1281) [View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of SimplyBook.me ## Showing most helpful reviews Showing 101-125 of 1281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Adriana A. Customer Service Consumer Services Used the software for: Less than 6 months ### "I love SimplyBook.me" August 13, 2024 5.0 Well my overall experience is great and i absolutely love. Pros I love everything about SimplyBook.me, it is great. Cons I do not have anything like least about SimplyBook.me Review Source MJ Miranda J. Owner Consumer Services Used the software for: Less than 6 months ### "Review from Dog Groomer" July 17, 2024 5.0 Pros Clients can go on my calendar and see when I have availability. They can book an appointment without having my contact me directly. Cons Sometimes I need to book appointments on days and times that I wouldn’t usually. It doesn’t allow me to do that so I still have to use my phone calendar. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We’re glad to hear that SimplyBook.me is helping streamline your appointment scheduling and making it easier for your clients to book appointments directly. We’re always looking to improve and your feedback is valuable in helping us enhance our platform. MS Madison S. Associate Director of Residence Life Higher Education Used the software for: 1-2 years ### "Review of SimplyBook" July 16, 2024 5.0 Pros Its easy for people to reserve spots and have options for multiple spaces Cons As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing Review Source Response from SimplyBook.me August 30, 2024 Thank you for your feedback! We’re glad to hear that booking is straightforward for your users and that you appreciate the multiple space options. We understand that managing bookings and navigating the calendar can be challenging, and we’ll pass your comments along to our team to explore ways to improve these features. If you need any help or have more suggestions, feel free to reach out! LT Lea T. Owner Sports Used the software for: Less than 6 months ### "Great product, great price" July 16, 2024 5.0 Pros Easy to navigate website for starting out, booking service is easy to use and the customers seem to like it so far. Cons It took some time to get used to where to find various things, and I still fumble thru, but all in all it’s very user friendly. Review Source TD Tiffany D. Beauty Cosmetics Used the software for: Less than 6 months ### "Best App For Hairstylist" July 17, 2024 5.0 I love this app. I wanted to switch over to something else at first but this app is so easy to use and very affordable. My clients can easily schedule their appointments with no problem. Pros Easy to use, affordable, fast set up and great for braider/hairstylist. Cons Having to upgrade plan in order to use more features Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We’re thrilled to hear that SimplyBook.me has been a great fit for your hairstyling needs and that you find it easy to use and affordable. It’s fantastic to know that your clients are able to schedule their appointments smoothly. We appreciate your feedback on the feature limitations at different plan levels. We’re always looking to enhance our offerings, so your input is valuable as we continue to improve our services. Thank you for choosing SimplyBook.me, and we’re glad to be a part of your business success! KM Kevin M. Owner Alternative Medicine Used the software for: 2+ years ### "Simple fast responsive and easy" July 16, 2024 4.0 Good, simple to use, inexpensive. Reminders are key Pros Ease of use and integration with website Cons Multiple entries by same client. Search function for client records Review Source MW Meghan W. Owner and Photographer Photography Used the software for: 2+ years ### "Great for Customization" July 16, 2024 5.0 Very happy with the site overall! I like being able to build my schedule the way I want it to be. Setting specific days and times without having to have a repeating schedule has been huge. Customer interface is clean and easy to use. Pros You really get to personalize your booking experience for your clients. Other websites are less flexible in designing things the way you want them to be. Cons Some features were hard to navigate when I first signed up, but it has been a couple years and ease of use has improved greatly. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing SimplyBook.me Price and ability to customize were the main factors Review Source CC Cathy C. Owner, Management Consultant Management Consulting Used the software for: 6-12 months ### "Great app! " July 16, 2024 5.0 Overall, very good. It’s been super helpful to me. Pros It’s a pretty simple way to allow folks to schedule time with me without me having to continually log into Outlook/Teams. Once someone books, you get an automatic text and email alert. Cons Making adjustment to company hours is not intuitive. Review Source MW Mark W. Owner Photography Used the software for: 1-2 years ### "Better than the other scheduling products on the market" July 16, 2024 5.0 Pros The price and flexibility of the program are wonderful. It's a great value for me. Cons the set up was difficult and the learning curve was steep. However that is because the program has so many options and features I don't use. Switched from [Bookedin](https://www.capterra.com/p/224018/BookedIN/) Price and flexiblity of Simplybookme is better than bookedin Review Source AM Alison M. Nanny Housekeeper Child Day Care Services Used the software for: 6-12 months ### "Simply Book Me" July 16, 2024 4.0 Pros Keeping my appointments organized. Keeping my clients organized. Cons Clients having to book hour by hour, app is not user friendly. Review Source Perry R. Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Organization" July 16, 2024 5.0 Pros It’s very easy to use. This has saved me so much time! Less texting! Cons I don’t think I’ve experienced any issues with this app. Review Source SS Salar S. Marketing and Design Sports Used the software for: I used a free trial ### "My opinion on Simplybook.me" July 11, 2024 5.0 Pros Oh Simplybook.me, I was always easily able to get to support whenever I had an issue with my website or with a booking issue. With the support, I have built a great system for bookings that my employees can easily manage. Cons Just sometimes the website has some designing limitations but that isn’t that big of an issue. Review Source Response from SimplyBook.me July 16, 2024 Thank you so much Salar for taking the time to leave us your great review, we appreciate it greatly! LM Luis M. Sr Director, Corporate Applications Financial Services Used the software for: 2+ years ### "Easy to use and a great value" July 16, 2024 5.0 Pros I've now setup SimplyBook.me at 2 companies because it's unrivaled in terms of value. It gets the job done with a solid set of tools at a very reasonable price point. Cons The settings menu can be more intuitive. It often takes me a moment to remember where certain features are buried. Review Source SM Sydney M. Managet Recreational Facilities and Services Used the software for: Less than 6 months ### "Great Tool For Small Business " July 16, 2024 5.0 Pros I love the ease of appointment scheduling and payment. Cons Not intuitive to change certain features. Review Source Response from SimplyBook.me August 30, 2024 Thank you for sharing your experience! We’re pleased to hear that you find online scheduling and the ease of use beneficial. If you need any further assistance, our support team is always here to help. HL Hakeem L. Driver Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Can’t Complain" July 17, 2024 5.0 Pros Easy to use and navigate. Offers a lot of different products Cons The pricing is a bit much. Wish there was a way to save a little money Review Source Response from SimplyBook.me August 16, 2024 Thank you for sharing your thoughts! We’re glad to hear that you find SimplyBook.me easy to use and appreciate the variety of features we offer. We understand that pricing is an important factor, and we’re always looking for ways to provide value. If you have any specific concerns or suggestions on how we might improve, please let us know. We’re here to help and appreciate your feedback! Thank you for being a part of the SimplyBook.me community! ML Monica L. Director of Operations Real Estate Used the software for: Less than 6 months ### "Simple Solution" July 16, 2024 5.0 This solved a problem we'd had for a year, so we're very grateful for how easy it was to implement and for how easy it is for our agents to use. Pros We were looking for a way to manage conference rooms for our agents and this was the simplest solution to implement and use. We've had zero issues since we started using SimplyBook.me. Agents just scan the bar code we've printed on each door and they can book their 2 hour time slot, and we don't have to police them anymore. Cons I don't recall disliking any of the steps in the process to set this up. or it's use. Review Source Response from SimplyBook.me August 30, 2024 It's fantastic to hear that SimplyBook.me has been a simple and effective solution for managing your conference rooms! We're thrilled that it has solved a long-standing issue and made the booking process seamless for your agents. If you ever need any further assistance or have additional features you'd like to explore, just let us know! KD Krystalynn D. Director Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Love love love" July 16, 2024 5.0 Simply book was the only service I could find that was affordable and had all of the customizable features I needed Pros It's easy to use and has all of the features I need for an intricate business Cons I really don't have any cons for this service Review Source JC JJ C. Gérante Alternative Medicine Used the software for: 1-2 years ### "Dommage mais je change de logiciels " May 14, 2024 2.0 Depuis plusieurs semaine les sms de rappel que je paye en supplément ne sont plus envoyés à mes clients qui pour certain habitués à recevoir un rappel oublie leurs rdv. La mauvaise fois du service client me prouvant par a +b que le problème ne venait pas d’eux mais des téléphones ou des fournisseur directement. Aujourd’hui je reçois même une notification comme quoi j’envoie trop de mail avec leurs systems et que du coup mes clients ne recevront plus de mail de confirmation non plus. Là c’est la goutte d’eau.. Même le remboursement des sms non envoyé depuis des semaines n’est pas envisageable. On ne demande pas la lune mais d’être juste bien épaulée par un système de réservation fiable… Quand cela fonctionne bien c’est génial par contre le jour où cela ne fonctionne plus il ne fait pas compter sur le service client. Pros J’adorais sa facilité d’utilisation et son design Cons Service client non compétant Système peu fiable depuis quelques semaines Alternatives considered [Planity](https://www.capterra.com/p/248774/Planity/) Reason for choosing SimplyBook.me Simplicité d’utilisation Et Peu coûteux Review Source Response from SimplyBook.me May 20, 2024 We're truly sorry to hear about your experience and the frustrations you've encountered with our platform. It's disheartening to hear that you've experienced issues with our customer service and reliability of the system, especially regarding the reminder text messages and confirmation emails. We understand the importance of reliable communication with your clients, and we apologize for any inconvenience this has caused. Rest assured, we take your feedback seriously and are actively working to address these issues to improve our service. We're committed to resolving any issues and providing you with the support you need. Thank you for your patience and for bringing these matters to our attention. mS melanie S. Owner and Principal Designer Design Used the software for: 6-12 months ### "A Learning Curve but WORTH it!" July 16, 2024 5.0 Pros I love all the available functions and that you can select which ones work best for your business. Cons It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again. Review Source Response from SimplyBook.me August 30, 2024 Great to hear that you’re enjoying the functions and customization options! We understand that the learning curve can be challenging, but we’re glad you find the platform worth the effort. If you need any assistance navigating the back end, our support team is always here to help. LP Lyndee P. Co owner Apparel & Fashion Used the software for: Less than 6 months ### "Great all in one tool " July 17, 2024 5.0 Pros Great way to stay organized and share your available appts on the go with clients Cons Price is sort of expensive, but it is still worth it Review Source Response from SimplyBook.me August 16, 2024 Thank you for taking the time to leave a review! If you have any further feedback or need additional support, please don’t hesitate to reach out. BC Bella C. BDM Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Simple operation and implementation" June 26, 2024 5.0 Very satisfied so far, makes a good impression Pros Simple operation and implementation, nice Tool for Slotbooking Processes in Companys and Supplychains Cons Customer answers to the questions cannot be restricted. Speak only 5 digits or number starting with a letter A Review Source Response from SimplyBook.me July 16, 2024 Thank you so much Bella for taking the time to leave us your review, we appreciate it greatly! All the best The SimplyBook.me team KK Kim K. President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for starting out" July 19, 2024 4.0 This was fairly easy to setup. Customer service was always quick and responsive. I still haven't quite figured out some things that I would like such as having a website and blog and email automation yet. I hope to do that soon. Pros Great customer service. Lots of options to make some customizations. Cons I didn't really figure out how to make a website yet, just the booking site. Reason for choosing SimplyBook.me Friend recommended Review Source Response from SimplyBook.me August 16, 2024 Thank you for your review! We're pleased to hear that you've had a positive experience with our customer service and customization options. If you need any assistance with setting up your account our support team is here to help. We appreciate your feedback and hope you continue to find SimplyBook.me useful as you grow your business. tK tim K. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "It could be so much better, if they listen to their customers" May 5, 2024 3.0 Customer service is responsive, but not really solution-oriented. The usability and admin interface in general is far from intuitive and current UX standards. Pros It has a wide range of (theoretically) great features. App is handy. It is not as pricey as many others. Cons As a tourguide I was long looking for a booking tool to make my tours easier to book and generate automated invoices. Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not really thought-through in the end (and they don't care to change it). Examples: Group booking feature makes it possible, that one person can book a tour for e.g. 4 people, which is great. Invoices then are also correctly generated for the price of 4. But if the customer cancels their group booking, it is not possible to do that for the group of 4 people, instead technically the cancellation is 1 out of 4 bookings of this group, and 3 remains. Oddly the invoice remains unchanged for 4 people, and the calender shows 3 bookings inside the group. That brings up several inconveniences: 1) I have to confirm the customers, if they wanted to cancel the whole booking or if they only wanted to cancel single people in the booking (100% wanted to cancel the whole group and arent even aware they did not). So I have to cancel the remainig 3 manually. 2) If I have to cancel a group, I need to cancel x-times. So the customer receives x-confirmation emails. That just makes me appear bothering and unprofessional. 3) The amounts of the invoices are not affected from any cancellation, so you really need to be careful not to mess up your accounting Which brings me to the central flaw (bug in my opinion) of simplybook.me: Cancelled bookings (group or single) still have a generated invoice in the system and are not flagged as cancelled, but pending (and so have no different status than any other open invoice). So to have a correct invoice journal at the end of the year or quarter, you carefully need to filter the invoices to status "paid". Otherwise your accounting is full of wrong revenues due to invoices from cancelled services. Another bug in the group booking feature is that it is only available on service selection level (eg. tour 1, 2 and 3). If you set the widget to only show tour 1, there is no possibility anymore to book for a group. If I reach out to their customer service to improve on all this, I get more or less the same answer over the years: it is like it is and I dont get a sense of ambitions to change or update (sometimes they offer me some kind of workarounds with other paid features - haha). I find this pretty frustrating, because this tool could be so much better than it is right now if they actually listen to their customers. But they refuse. Review Source Response from SimplyBook.me May 20, 2024 Thank you for your detailed review and for sharing your experience with SimplyBook.me. We sincerely apologize for the frustrations you've encountered with our platform. Your feedback is incredibly valuable to us, and we're committed to addressing these issues to improve our service. We understand the importance of having a seamless and intuitive booking experience for tour guides like yourself, and we're actively working on enhancements to meet your needs. If there's anything specific you'd like to discuss or if you have further suggestions, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can. Thank you for your patience and for choosing SimplyBook.me. NN Nancy N. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simply Book Me Set Up" August 12, 2024 5.0 I have only used SimplyBook me in the set up phase and do not currently have customers, however I have greatly enjoyed the set up process. Pros SimplyBook me is easy to set up and looks very professional. The website templates are very pleasing to the eye! Cons I can't find anything I don't like thus far. Review Source Response from SimplyBook.me August 16, 2024 Thank you for your feedback! We’re delighted to hear that you’ve had a positive experience with the setup. If you have any questions or need assistance as you start using SimplyBook.me with customers, please don’t hesitate to reach out. We’re here to help! RC Rachael C. Practitioner Alternative Medicine Used the software for: Less than 6 months ### "Great Service" July 16, 2024 5.0 Pros Its easy to use and I like the AI support as well as the human support. Good cost. Seems easy for my customers to navigate. Cons Can't think of anything worth complaining about. Review Source Similar Products Featured