# Page 7 | SimplyBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is SimplyBook.me the right Appointment Scheduling solution for you? Explore 1281 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140086/Simplybook-me/reviews

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SimplyBook.me

4.6 (1281)

[View alternatives](https://www.capterra.com/p/140086/Simplybook-me/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of SimplyBook.me

## Showing most helpful reviews

Showing 151-175 of 1281 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RT

Robert T.  
Owner/Operator  
Entertainment  
Used the software for: Less than 6 months

### ""Years ahead of it's time thanks to an ingenious underlying database design.""

April 12, 2019

5.0

Without SimplyBook.me, we wouldn't be able to offer "same day book & play" along side our counter "walk-in" ticketing system. Based on customer support feedback: I believe (and am very optimistic) about a future update addressing the "default value of 1" setting which can potentially lead to user booking errors as noted above. Nothing is perfect, but honestly: SimplyBook.me comes close. It's "the best of the best."

Pros

SimplyBook.me is the ONLY "booking engine" which had the capability to integrate "same day book & play" online booking with our in-house "walk-in's" ticketing system. Not only does it "work", but it's a "near perfect fit!" (Largely due to the custom feature "add-ins.") I had done extensive research & tried them all.... Simplybook.me is in a class of it's own. Surprisingly, customer support is also truly "world-class!" Having a fair amount of coding & web design experience, I dug in a lot deeper than the average user. In doing so I uncovered several bugs. Not only was the support phenomenal, but most of the fixes came FAST! Booking is fast, easy & designed to work well with smart phones. (Really well for the most part with proper setup, selecting the right "timeline" & adding the CSS custom feature add-in.)

Cons

"Power comes at a price": Monthly fees are based on "custom feature add-ins." IMO, their tiered pricing needs more flexibility. Pricing model is also based on # of bookings & # of SMS messages (if you use them.) This is not a big deal and actually favors "low volume users." (There is even a 100% free plan that comes with 1 custom feature of your choice.) BUT: If you need more than 3 custom features, monthly fees triple to get to the next tier which is 8 features. (So for a business that only does a few bookings a month but need more than 3 features, SimplyBook.me may be too expensive to use.) ~ However: If you do enough volume", your bringing in enough sales to "more than justify" using the best booking system on the planet! "Custom CSS" custom feature: Had to use the "Weekly Classes" timeline ALONG with this custom feature ("CSS custom feature) to avoid/minimize potential user mistakes in booking. The combination of these two work OK. With a few "simple" modifications to the other timelines, those should work well too. Hopefully the engineers will make two (2) very slight "navigational" & "display" modifications to correct these issues when using the other timelines. "Group Bookings" custom feature: When using "group billing custom feature" (one booking for a group of participants): A default quantity of 1 always displays. (Making it too easy for user to forget to select the correct quantity. And on the review screen, this quantity does not appear.)

Review Source

Response from SimplyBook.me

May 23, 2019

Dear Robert, Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Good to hear that you suggested those changes to our Live Chat which will then discuss it with the developers and hopefully that will be taken forward. All the best The SimplyBook.me team

AG

Angie G.  
Owner  
  
Used the software for: 2+ years

### "The site is simple to set up and you can instantly take bookings and love the Book Now link "

December 2, 2017

5.0

Pros

you can easily modify schedules and specific days and make modifications to services. If you're running a one day promo it is so easy to set up and customize to a specific technician and day. Having reminders for both the service provider and clients is a great feature and setting the time of the reminder also helps as it eliminates those last minute cancellations. Sending an automated link to clients after their service to complete a review is one of the better features ! It eliminates having to remember to follow up when your schedule is busy and it completes the service. These reviews can also be used to further promote your business. Seeing the calendar in different views whether by tech per week day or month allows you to see company performance easily and also compare to other months and previous year I am one of the Franchises and we have over 40 now locates across Canada and now overseas. Many of our other Franchises were looking for a simple online booking system and I've told them about your site. It would be nice to see all of Tan on the Run use this site to streamline our bookings.

Cons

there is not much negative to say about the software. initially when you set up you get to try all features but when it's new and you're not getting a lot of traffic at first it's hard to try them all so i would only suggest that maybe after 6 months when a client sets up and has really understood and had time to really try out the software to offer this later as well. I understand as a business it might not be possible but I think I would have been more inclined to get a couple extra features to see what works. I did try the promotion feature and found it really difficult to manoeuvre and after several failed attempts and trials gave up. It was very limiting for the discount unless you've changed this. I liked that you could select specific clients to send to but other than that it didn't work for me. Also trying to add a service from mobile doesn't work. I couldn't get the whole screen to hit \`save.

Review Source

Response from SimplyBook.me

December 4, 2017

Dear Angie I want to thank you so much for taking the time to leave us your well constructed feedback, we appreciate in enormously! We think it is actually a very good idea to introduce all the features later on as well when people really know what kind of features they would benefit by using for their business. Hopefully we can introduce that soon. With regards to setting up a service from your mobile, then please let me know if that still doesn´t work, it works out for me when I do it on iphone. We aim to have all our site fully mobile responsive, so we are very thankful to get tips if something is not working. At last the promotion system is already on the task list for some fine-tuning, so hopefully we can introduce an improved version soon. Thanks again for input and have a great day! All the best The SimplyBook.me team

BD

Becky D.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great features but the recent price increases have stung a bit!"

September 20, 2019

4.0

Overall, Simplybookit has helped us streamline our appointment booking and monitoring systems. Despite it being a little difficult to set up initially, if you can afford the standard package (or can make do with the basic package) it's worth the time and the customer service is great.

Pros

It has some really great features that we needed - multiple locations, the ability to take appointment deposits, customise notification emails and having a questionnaire for clients to fill in at the point of booking. The ability to download our daily appointments as a CSV file is really useful - generally speaking, the amount of data we're able to extract from it for our monitoring is fantastic. The customer service is fast and helpful.

Cons

The interface took a bit of getting used to (but once you're used to it, it's fine! We have some single appointments for one person and some workshops with multiple spaces, but they have to be set up in the same way so the workshop booking interface is quite clunky from the customer's perspective. Some of the info (for example the service description) isn't viewable on mobile devices which is a shame. The recent price rises were a bit of a shock when it came to renew our subscription and unfortunately it has now become unaffordable for us to keep using.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Timely](https://www.capterra.com/p/142756/Timely/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/)

Reason for choosing SimplyBook.me

It offered the features we need at the most favourable price.

Review Source

Response from SimplyBook.me

September 24, 2019

Dear Becky Thank you so much for taking the time to leave us your feedback, we truly appreciate it. Regarding your comment on some of the service description not showing on your mobile, can you please send me from what kind of mobile you are checking? I checked your page with iphone and I can read all service descriptions. We are very sorry to hear that you guys have stopped using our system due to cost. I can see that you are a non profit organization, please contact me directly so that we can see what we can do for you guys. All the best The SimplyBook.me team

JC

Jesse C.  
Photographer  
Retail  
Used the software for: Less than 6 months

### "The Ultimate Booking Tool for every business."

August 17, 2023

5.0

Pros

Before discovering SimplyBook.me, managing client appointments felt like a juggling act. Every business owner knows the challenges: back-and-forth emails, calendar mix-ups, and last-minute changes. Then SimplyBook.me entered the frame and changed everything.The platform's intuitive interface is its first win. Even the least tech-savvy of my clients can navigate and book a slot. It has truly democratized the process, making it accessible to everyone. For me, this means happier clients and less time spent on administrative tasks – more time to focus on what I love: capturing moments.The automated reminders are a dream come true. Gone are the days of no-shows or forgotten appointments. My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and satisfied customers. This little feature alone has enhanced the professionalism of my business tenfold.But it's not just about the functional benefits. The subtle touchpoints, like being able to customize my booking page to reflect my brand, make it feel uniquely mine. In a world where personal touches make all the difference, SimplyBook.me ensures that my business stands out.For fellow photographers seeking an all-in-one solution to elevate their business operations, SimplyBook.me is the tool you didn't know you needed but won't be able to live without. Dive in, streamline your booking process, and witness the transformation in client satisfaction and operat

Cons

NONE. Everything has been well designed!

Reason for choosing SimplyBook.me

Simply the best

Review Source

Response from SimplyBook.me

September 25, 2023

Dear Jesse Thank you so much for taking the time to leave us your detailed and fantastic feedback, we truly appreciate it !! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team

JS

John S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Overpriced and under spec'd"

February 21, 2019

3.0

IF I could find another system that had the functionality I need I would move to that one. The cost would not be an issue if it had a better base product. If you only need basic then stick with some of the free options out their. I have made about 20 suggestions with zero idea of when or IF they will even be considered. After trying or looking at around 50 systems I feel it is the lesser evil of what is out their. I am not asking for much but they think they know better what people want/need.

Pros

Allows for a degree of automation to my business. I can show images and descriptions for my categories and services which a lot of other systems do not. Like the drag a slot function in calendar. Like the SMS and email reminder system (but could be better!) It adapts to most types of business which many others do not.

Cons

Very expensive for what it offers. It costs a lot of money to get a reasonably functional system by paying for all the add ons and extras. If the core was better then I would be happy to pay for my business specific add ons. Customer service is more of a cut and paste script routine. There is no place other than sending via customer service to place suggestions. It needs a dedicated place to post suggestions so that all other users can vote on them. The company just say that they look at all suggestions. The problem with that is no one else gets to see those suggestions and thing Oh thats a great idea. Plus it does not provide real life feedback doing it their way. I made these in the very first day of use Suggestions /Requirements for SimplyBook.me 1) Email templates should have a WYSIWYG editor 2) There should be a Block Out option when making a booking on the calendar (admin only) 3) Emails should be sent in HTML not plain text. At least an option should be available. 4) There needs to be a “Pending Booking” email template. 5) It should be possible to switch on and off any email or SMS rather than all on or all off. 6) This booking software really would benefit from and APP the website as it stands doe not even work/view properly on mobile. 7) There should be multi buy option. Customers may want to book 1 or 10 or 100 of the same service. It should be easy to add a figure for quantity required. 8) There should be a multi cart function

Review Source

Response from SimplyBook.me

February 25, 2019

Dear John, Thank you for taking the time to give us your valuable feedback, we appreciate that. FIrst of all I am glad to hear that out of 50 systems investigated you did find that we were the most flexible one. But of course we can not solve everything 100% for every single company we have as we have tens of thousands of clients. Our goal is that our system solves everything for 90% of users, but some users may have so specific demands that only a system, developed especially for them will fully resolve the needs. Until you have someone that creates such a system for you, We are happy to have you as user of our system and hope the system easily pays for itself as we believe it does for most of our users. Kind regards The SimplyBook.me team

SH

Stephan H.  
Ceo  
Events Services  
Used the software for: 1-2 years

### "Rental user"

December 25, 2023

4.0

I uses it for more than two years. At least, i got too much items for rental, the Software isnt built for rental Business. I got to pay too much for more options. But for the beginning it was good. But need some better Features for documents.

Pros

Nice Design, easy to use, fast Server, own homepage

Cons

Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business

Alternatives considered

[Booqable](https://www.capterra.com/p/138689/Booqable/)

Reason for choosing SimplyBook.me

No i changed from simplybook to booqable, it got more features and costs are lower.

Switched from

[Appointy](https://www.capterra.com/p/122249/Appointy/)

More Features are at simplybook me, but today i need already more Features.

Review Source

Response from SimplyBook.me

May 18, 2024

Thank you for your review and for sharing your experience with SimplyBook.me. We appreciate your feedback regarding the pricing and features. We're constantly working to improve our platform and offer more value to our users, so your input is valuable to us. We're glad to hear that SimplyBook.me served you well in the beginning, and we understand your need for more advanced features. If you ever consider returning to SimplyBook.me or have any questions about our platform, please don't hesitate to reach out.

VR

Verified Reviewer  
Chief Technology Officer, Security Officer & Full Stack Software Engineer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very wide set of features with a great pricing model but poor API support."

December 2, 2018

3.0

The service has a powerful API that has documentation that is good enough to get you up and going with an implementation. It has some bugs and has poor technical support. The pricing model is very scalable if you have lots of people that need to have calendars/scheduling that don't necessarily use the scheduling capacity (provided by the API) in your application (they charge per booking not per calendar). The nail in the coffin for us it the lack of HIPAA compliance for the API. Their sales page touts HIPAA compliance but this is not possible if you are using the API and this is not stated anywhere. Your team could spend time and money encrypting all your data yourself before it gets to Simplybook.me's servers but it just makes it painful to use compared to other services out there that offer this out of the box.

Pros

They have a very wide set of features for users that are using their scheduling interface. The API seems to be quite robust as well handling many of the core scheduling features in it. The pricing is based on features and number of bookings which is very scalable for our use case that has lots of people that require a calendar but may never use the booking features that are provided by this integration.

Cons

They claim that their product is HIPAA compliant. However, turning on the HIPAA compliant features shuts down access to their API, which is the only thing we are using them for. Their API support is very poor. Most of the time they just say they cannot help and their answers are very abrupt and unhelpful answers most of the time (you have to keep nagging to get a decent response). There are bugs here and there in the API. The documentation for their API, though large, is incomplete and lacks thorough/clear explanations and neglects things like how call backs work etc. It looks like their feature set is growing but the API capacity is not.

Review Source

LT

Leyna T.  
Présidente  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Je recommande SimplyBook "

December 7, 2022

5.0

Je gagne un temps fou avec SimplyBook autant pour les réservations que les facturations ! J'adore aussi le fait qu'avec SimplyBook, je puisse avoir une plate-forme de réservation et de règlement en dehors de mon site internet. Mettre des produits en vente hors réservation d'un client comme une boutique en ligne serait un vrai plus !! L'application qu'il manque

Pros

Son design, les applications proposés, la facilité d'utilisation, le point de vente pour éditer les factures et utiliser le logiciel comme une caisse, les rappels des rendez-vous etc.

Cons

Le nombre de pluggins qui est limité et le faire qu'il faille prendre l'abonnement au-dessus alors qu'il manque seulement un pluggin pour notre utilisation.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing SimplyBook.me

Le design et le fonctionnement qui est très bien pensé (Le gros plus : l'encaissement et le point de vente pour éditer automatiquement les factures lors d'un achat d'un client au cabinet).

Review Source

GL

Gavin L.  
Digital Development Officer  
Libraries  
Used the software for: 1-2 years

### "Using Simplybookme to reopen Sports and Culture Services after the Covid-19 Lockdown"

November 19, 2020

5.0

I really like Simplybookme. It has been especially useful during the Covid-19 pandemic as I have been able to provide a booking system allowing customers to access services and events right across our Sports and Culture Department (LLA) of Abredeenshire Council. Customers book pickup slots within our Library Click and Collect Service, outdoor tennis courts can now be booked allowing our customers to observe social distancing, two of our museums have reopened and are using Simplybookme to take bookings. It really has helped us provide a service through these very difficult times. I highly recommend Simplybookme.

Pros

Very easy to setup and all accessed from a single Admin site which is cloud based so I can easily roll out the system to other staff across several sites. I found the initial setup very straight forward and adding further complexity to the system was easy to do too once I got the basics right. I can easily add multiple sites providing many different services all from the Simplybookme Admin site. Great value for money. I'm running almost a 100 different sites (service providers) providing our customers with over 30 different services. Superb email and SMS notification setup. I have a bespoke booking confirmations go out from each of my sites or service providers as they all have a different setup. The system is jam packed full of really great Custom Features many of which I use. Such as Book Soon Notification System, Intake Forms, Service Categories, Group Bookings, Flexible Notifications, Terms and Conditions, Products, Booking Status. That's only about 15% of all the Custom Features available!

Cons

Can't add single Special Days (e.g. for a one off holiday) without having to move away from the easy to use "slider" schedule I use for opening times. No "Sand Box" site for testing setup or training. The dates/days in the front end Calendar for customers (when using a phone) are not locked which means if you scroll down the screen it's very difficult to keep track of which day/date you are selecting.

Review Source

Response from SimplyBook.me

December 2, 2020

Dear Gavin Thank you so much for leaving your positive review, we appreciate it enormously! All the best The SimplyBook.me team

Steven S.  
Owner  
Design  
Used the software for: Less than 6 months

### "Amazing software at an amazing price, FREE!"

October 14, 2022

5.0

I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.

Pros

Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.

Cons

The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!

Alternatives considered

[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reason for choosing SimplyBook.me

The ability to make some many customization in order to match my brand colors and it was free. In my opinion, there is nothing out there better.

Switched from

[YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)

I was paying monthly for something that I wasn't really utalizing and I wanted to find a cheaper option. I am still trying to grow my business, so I don't have too many online bookings yet, so I felt like I was just trowing away money each month. I liked the look and functionality of YouCanBook.me better however, I love the customization and price of SimplyBook.me and that is why I made the switch.

Review Source

EL

Elsie L.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I like SimplyBook me"

October 24, 2023

5.0

Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.

Pros

I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.

Cons

One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.

Alternatives considered

[Simple Salon](https://www.capterra.com/p/124998/Simple-Salon/)

Reason for choosing SimplyBook.me

I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.

Switched from

[Timely Event Management](https://www.capterra.com/p/216032/Timely-Event-Calendar/)[Timely](https://www.capterra.com/p/142756/Timely/)

The features don't adequately support what I need.

Review Source

Response from SimplyBook.me

November 2, 2023

Dear Elsie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing. All the best The SimplyBook.me team

MC

Marie C.  
Psychopédagogue  
Mental Health Care  
Used the software for: 2+ years

### "Un logiciel qui facilite la vie des travailleurs indépendants "

October 13, 2023

5.0

Pros

Réservation en ligneRappel de rdvWidget du logiciel à intégrer directement sur notre site internet Sav réactif

Cons

La plupart de options Sont payantes.La bdd clients

Review Source

AG

Alexandra G.  
Owner of AG Tutoring LLC  
E-Learning  
Used the software for: 6-12 months

### "Best Product Available (but could benefit from some updates)"

November 16, 2022

5.0

It has been an overall positive experience.

Pros

I love this booking tool compared to every other one out there, but it isn't as great as it could be. It is the easiest tool to use with the most features that I need available, but you give up certain flexibility when you have an all in one tool like this.

Cons

I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you to show the company timezone and I have providers working all across the United States. I also wish the packages and memberships were more flexible. My packages page is super crowded because for example I have to set 3 different high school 10 hour tutoring packages for different sessions durations (i.e. 30 min, 45 min, 60 min) when other systems have the ability to have me put this all in one package where the client picks the duration. I also don't like how if they cancel a package session then it takes away the credit even though I setup a 24 hour cancellation policy. Even if they cancel in time, the session credit disappears. I also wish the packages had a service filter like the memberships do.

Review Source

Response from SimplyBook.me

November 17, 2022

Dear Alexandra Thank you so much for taking the time to give us your valuable feedback, we appreciate it greatly! We will discuss your suggestions on our product meetings to see if those can make it to production. All the best The SimplyBook.me team

gC

garry C.  
patron  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Avis Simplybook"

December 7, 2022

4.0

Pros

la simplicité, l'intégration dans le site sous forme de widget, la personnalisation (image, texte, couleur...), la connexion avec les autres plateforme (même s'il y a un problème avec Facebook depuis le début)

Cons

bug avec Facebook, la gestion des booking: lier deux prestataires à un service (ex: massage en duo), quelques bug de mise en forme (sur mon site), pack SMS non intégré (par rapport à d'autre solution du marché), liste client en doublon

Alternatives considered

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Planity](https://www.capterra.com/p/248774/Planity/)

Reason for choosing SimplyBook.me

période d'essai, simplicité de configuration, d'usage et d'intégration avec mon site et les réseaux sociaux

Review Source

SB

Sam B.  
Co-Owner, Lead Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Why we love SimplyBook.me and what could make it better"

December 15, 2023

4.0

Pros

It works better than every other platform than we've used in overall features and ease of use.

Cons

Just the aforementioned features that we would love to see added.

Review Source

Response from SimplyBook.me

May 18, 2024

Thank you for your feedback! We're thrilled to hear that SimplyBook.me has exceeded your expectations in terms of features and ease of use. Your satisfaction is our priority, and we're always looking for ways to improve our platform. If you have any further questions or feedback, please feel free to reach out. Thank you for choosing SimplyBook.me!

ST

Sébastien T.  
Responsable Centre d'Affaires  
Hospitality  
Used the software for: 2+ years

### "Excellente appli "

October 17, 2023

4.0

SimplyBook nous permets de gérer les réservations de nos bureaux et salles de réunions que nous mettons à disposition de nos clients.

Pros

La possibilité de personnaliser son interface, avec une multitude de plugins différentes que l'on peut choisir, en fonction de ses besoins.

Cons

Aucune, tout est intuitif, clair et pratique.Peut-être juste l'appli mobile à revoir, pour que la réservation depuis un mobile puisse être aussi pratique que le logiciel en ligne.

Reason for choosing SimplyBook.me

Il y a deux ans, lorsque nous avons cherché une solution de gestion de nos réservations permettant aussi d'être en line directement depuis notre site internet, c'est la solution qui est apparue la plus simple mais la plus complète pour le tarif indiqué.

Review Source

MB

Maxime B.  
Ceo  
Mental Health Care  
Used the software for: 2+ years

### "Cet outil a fait décoller ma boîte."

October 13, 2023

5.0

Le service client est extrêmement réactif ce qui rend l’outil très appréciable.

Pros

L’aspect le plus important pour nous a été la gestion simultanée des calendriers de l’ensemble de nos psychologues ainsi que la connexion en API.

Cons

Le seul point noir a Simplybook reste le faite qu’il n’est pas possible de connecter le paiement a Stripe connect qui permet de spliter un paiement en deux.

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Pour le prix qui est imbattable et le service client qui est beaucoup plus rapide.

Review Source

JB Abraham R.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "SimplyBook.me Review"

March 20, 2023

5.0

I've had a good overall experience with SimplyBook.me. The software has many features that can assist me manage the business of my clients and simple to use. It has made it possible for me to interact with my clients, organize the funds, and streamline the booking process. The customer services staff is also very good and always willing to assist or answers our questions.

Pros

I appreciated how simple it was to use and set up SimplyBook.me. The functions were simple to use, and the user interface was quite intuitive. The system's high degree of customization, which allowed me to alter the booking page to suit the needs of clients as a business, was another feature I enjoyed. I really loved how easy it was to set up the system and begin going with it.

Cons

The price plans of SimplyBook.me are extremely expensive when compared to those of some other appointment scheduling software, which is their major drawback. Also, there is no option for a free trial, which can make it challenging to determine whether it will meet your demands.

Review Source

VR

Verified Reviewer  
Instructor - Writers Program  
Higher Education  
Used the software for: 2+ years

### "Reliable system for trouble-free bookings"

December 12, 2017

5.0

SimplyBook.me allows me to manage my client appointments with ease. I keep regular 'visiting hours' open for clients, and as long as they book 24 hours in advance, I can plan my day around the times booked.

Pros

I love the fact I get a custom URL to send my clients to. The tight integration with Google calendar is a huge time saver. The reviews tool is awesome because they encourage reviews after a meeting and give me a dedicated page for reviews SimplyBook.me also maintains an exportable database of client contact info (which has been a lifesaver on more than one occasion).

Cons

The software has so many features, it can be a little daunting to find what you need in the admin panel. For the most part, I've figured it out. I look forward seeing new themes made available. I would love to see integration with a reliable and cost-effective (or free) web conferencing tool or screen sharing client support tool.

Review Source

Response from SimplyBook.me

December 15, 2017

Hi there and thanks for taking the time to give us your feedback, we truly appreciate it! I just wanted to say that you can use Gruveo for your video meetings or to share screens. It works like that we create a random link for each appointment so that clients can only contact you after booking an appointment. You can also create an account with Gruveo and then you can send a fixed link where clients can "meet" you. If you have any questions, just contact our Live Chat and they can help you all the way Thanks again and have a great weekend!

Senne T.  
Entrepreneur  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good service"

February 12, 2021

4.0

My overall experience with SimplyBook is pretty positive. I had some issues with caching, which I thought was on my end, but turned out to be on their end. They fixed this ASAP and afterwards that issue was gone. Live chat support is very important to me, and theirs is really good. I would definitely recommend SimplyBook in certain cases, it's just not really the right solution for me. But that's very personal.

Pros

SimplyBook is very easy to install on a WordPress website, using an iFrame. It's very easy to change the booking widget so it matches the style of the website. Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.

Cons

It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website. I have to set a reminder to do this manually. I get why they do this, but it's definitely not very user friendly and they should at least make it easier to renew. Because the integration is with iFrame, this causes issues (which I did have multiple times) and it's slower than something that's built-in. These issues ultimately mean that I will personally not be using SimplyBook for my agency in the future. However, it's definitely a good software and for some people it will be the right solution.

Review Source

Response from SimplyBook.me

February 25, 2021

Dear Senne, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! We automatically delete free accounts after a few months if they have not been reviews. We have so many company signups every single month and we prefer to remove them if then they are not staying active. However paying accounts are never deleted. All the best The SimplyBook.me team

FC

Fabrice C.  
Gérant  
Alternative Medicine  
Used the software for: 6-12 months

### "Souplesse à tous les niveaux "

December 7, 2022

5.0

Plus besoin d'être dérangé pendant mes séances. Mon planning est accessible 24/24

Pros

\- réservation en ligne fiable- possibilité d'envoi automatique de mails après un rendez-vous effectué (rappel)- choix important d'options que l'on peut souscrire selon ses propres besoins- un tarif très concurrentiel

Cons

\- impossibilité d'un blocage flottant "fictif" pour simuler un emploi du temps chargé au lieu de l'actuel blocage possible uniquement à partir du premier horaire de la journée (j'aimerais que cette fonction bloque les horaires de façon aléatoire afin de permettre à mes clients de pouvoir réserver aussi les horaires du soir)

Review Source

Response from SimplyBook.me

December 13, 2022

Bonjour Fabrice et merci beaucoup d'avoir pris le temps de nous laisser votre avis, nous l'apprécions vraiment. Nous avons une fonctionnalité appelée "Me donner l'air occupé". Cette fonctionnalité donnera l'impression que les créneaux horaires sont occupés lorsque les clients visitent votre site tout en faisant des disponibilités afin qu'ils puissent trouver quelque chose à réserver. Vous pouvez décider du nombre de créneaux disponibles chaque jour. Vous pouvez demander à notre chat en direct à ce sujet si vous voulez en savoir plus et voir si cela correspond à vos besoins Vous pouvez également lire à ce sujet ici: https://news.simplybook.me/fr/make-me-look-busy-comment-lutiliser-et-pourquoi-cest-une-bonne-idee/ Bien cordialement Equipe de SimplyBook.me

BG

Bogdan G.  
Professional Photographer  
Photography  
Used the software for: 6-12 months

### "Best solution for Photographers!!!"

October 18, 2022

5.0

simplebook impacts my business so much! It is so easy for my clients to book and pay so fast for my services. I earn a huge amount of time.

Pros

As a professional photographer, I have everything I need on simplebook to easily manage my business. Also, they offer a fast and cool live chat support!

Cons

A feature like an online photo gallery for proofing will help photographers to have everything in one place. Something similar to pixieset.com.

Reason for choosing SimplyBook.me

Because I have everything in one place.

Review Source

Response from SimplyBook.me

November 7, 2022

Dear Bogdan, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

RP

Rick P.  
VP Experiential Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Santa is coming to town!"

November 21, 2022

5.0

Our overall objectives for this campaign was to allow consumers to complete a Pre-booking to meet Santa at our National retail locations. We needed a simple method to understand the flow/numbers of consumers that would be meeting with our Santa in 12 US markets covering multiple days in each. This allowed our team to know the quantities and flow of traffic per activation date. It also allowed our teams to easily find the pre-booked consumer within the platform, check them in and know who has yet to show so we could easily fill-in empty slots for Santa throughout the day. Super easy platform and we would utilize this in the future again.

Pros

The simplicity of the program from the set-up through the easy of booking with the consumers was the biggest plus about SimplyBook.me. My team felt this was very easy to log into our market platform to review the consumers that booked with Santa to quickly check them in/out and see who has yet to show up for their bookings. Very simple program and I highly recommend it for any booking platform needs.

Cons

There were no features within the portal that we did not like. I highly recommend the use of this platform to anyone seeking a booking system.

Reason for choosing SimplyBook.me

The simplicity of the program and price point.

Review Source

AM

Austin M.  
Investigator  
Entertainment  
Used the software for: 6-12 months

### "SimplyBook.me"

May 16, 2023

5.0

Again I do think it's a simple way to do your booking. I see it being best for low traffic businesses.

Pros

It's affordable and it's not hard to set up. Open your account then list your services and availability dates and you're ready to go. The admin app is a quick way to manage everything and there's also the client app that does the same thing on their end.Notifications can come in through email or SMS. I like that because I've missed important things coming in through email. On my phone after there are 3 or 4 they don't display individually anymore. On the other hand I always check SMS and they don't group together. Integrate with Facebook, Google, Stripe, PayPal, etc.I would say it's a simple way to do your booking.

Cons

It is affordable unless you're wanting the add on packages. Honestly they do get expensive. If you can operate without them it's no big deal though.

Review Source

Response from SimplyBook.me

May 19, 2023

Dear Austin, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team

DB

Daniele B.  
Captain  
Maritime  
Used the software for: 1-2 years

### "My booking system"

May 20, 2022

5.0

I use Simplybook since a year and really wanted to go ahead with them, today sorted out some issues, i donfirmed for a year

Pros

The app for me is what makes a difference in terms of accessibility as owner of a charter company with different boats.

Cons

A bit difficult to handle widgets on my website and some translation, a mid-long job which needed to be done anyway. THe Customer Service team helped me out.

Alternatives considered

[Regiondo](https://www.capterra.com/p/148394/Regiondo-Pro/)

Reason for choosing SimplyBook.me

Because the app makes my life easier, despite Regiondo's team has been available for a videocall instead of a chat. Simplybook customer service anyway sorted out the issues i had.

Review Source

Response from SimplyBook.me

May 24, 2022

Thank you so much Daniele for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team

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