Bertelsmann

Arvato Order Management System


Who Uses This Software?

We use the technology talent and expertise of over 3,000 people at more than 25 sites throughout the world. Many well-known retail companies and brand manufacturers take advantage of our know-how.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Bertelsmann
  • oms.arvato-systems.de/en.html
  • Founded 1978
  • Germany

About Arvato Order Management System

aroma - the arvato Order Management System - is a cross-channel commerce management solution that connects the partners, processes and systems you use to deliver great customer experiences and exceptional service. Think of it as the centralized customer data and order management hub that holds your cross-channel commerce operation together. It provides you with a 360 view of the customer and order journey, from initial information gathering, to product returns and repeat purchases.


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Arvato Order Management System Features

  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

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