# Jamf Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jamf Now the right Mobile Device Management solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/140106/Jamf-Now/reviews --- Jamf Now 4.8 (50) [View alternatives](https://www.capterra.com/p/140106/Jamf-Now/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Jamf Now Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews AO Austin O IT Support EngineerConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “It did what we needed to, and had good granularity to the configurations.“ February 21, 2025 MW Michelle W CEOConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “They do not answer the phone and have split up their team so you need to call Jamf pro which is where they sent anyone with knowledge. When they answer they will not help you since they are not with Jamf now. “ March 6, 2024 RB René B AdministartorAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “We rlly love it and have a good overview about our devices.“ June 20, 2025 MW Michelle W CEOConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “It has become a joke.“ March 6, 2024 MM Miguel M IT ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: 1-2 years. “As a management tool for our devices, JamfNow has done a great job and we have been able to keep track of our inventory and keep them updated.“ February 21, 2023 DM David M Chief Administrative OfficerEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “Many of the features we would like to use, like customizing the software for each student and adding particular apps to small groups, simply don't work.“ March 25, 2021 MW Michelle W CEOConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I liked that the platform was pretty easy to use. “ March 6, 2024 JP Jan P Office ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “Unfortunately I had trouble with my apple push notification and ended up having to start all over so I am still in the process of restoring over 100 devices.“ March 25, 2021 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Dennis C. Library/Media Tech, IT Support Tech 2 Used the software for: 2+ years ### "Finally, easier to use!" February 6, 2018 5.0 Significantly eases Apple device management. Pros Latest UI is soooo much easier to understand and error reporting is actually informative - keeps getting better with every revision. Excellent tech support. Ability to push apps to individual devices and groups remotely is fantastic Cons In earlier versions, the UI was very confusing and difficult to understand. It assumed instant expertise. It was enough to make me jump ship. Still dependent on working with Apple School Manager separately Many similar functions are in different locations (no grouped) in app. Review Source AO Austin O. IT Support Engineer Construction Used the software for: 2+ years ### "Great MDM Service" February 21, 2025 5.0 It was a nice service. It did what we needed to, and had good granularity to the configurations. Pros It was an easy tool to set up, and easy to use! Cons To a beginner it was pretty complicated, but easy to pick up after using it for a while. Review Source DM David M. Chief Administrative Officer Education Management Used the software for: 1-2 years ### "Very disappointing, and much less than it claims to be." March 25, 2021 2.0 I've been working in IT pretty much my whole adult life, and Jamf Now reminds me of the kind of unreliable software that was common decades ago. It is not stable or reliable, and Jamf Now is almost no help when we have a problem. Changing our MDM is going to be a hassle, but we're preparing for the process right now. Pros When Jamf Now works, it is adequate. We can deploy our basic software to our devices most of the time, and once deployed, they usually update correctly. And in theory, Jamf Now has the features that we are looking for. Cons Jamf Now feels like mediocre software from 25 years ago, but with better graphics. It is unreliable, badly documented, and has very poor customer support. Many of the features we would like to use, like customizing the software for each student and adding particular apps to small groups, simply don't work. The number of hours that we have wasted trying to get Jamf Now to work properly is shocking. The best way we've found to solve problems has been to find other customers who have had the same problem and have found a solution - Jamf Now staff has not been much help. Review Source VR Verified Reviewer Manager, IT Operations Computer & Network Security Used the software for: 6-12 months ### "I Love Jamf Now" June 11, 2019 5.0 We finally could kill our outdated Google spreadsheet once we deployed Jamf Now, and for that I am eternally grateful. We also had a couple of thefts in the months following deployment and were able to remotely wipe the machines. Pros Jamf is the industry leader for enterprise Mac management, and it's clear why. Deployment is simple and quick, and it does everything you would expect from a basic asset management application for (typically) much less than competitors. It's no Jamf Pro, but that's okay from a non-flagship product. Cons It is pretty simple as far as features go, and I would love it to inherit even just a little more from Jamf Pro. Alternatives considered [Sophos UTM](https://www.capterra.com/p/141127/Sophos-UTM/) Reason for choosing Jamf Now Familiarity, cost, ease of use. Review Source MM Miguel M. IT Manager Marketing and Advertising Used the software for: 1-2 years ### "Jamf Now is a great tool to manage mobile devices fro Small companies and schools" February 21, 2023 5.0 As a management tool for our devices, JamfNow has done a great job and we have been able to keep track of our inventory and keep them updated. Pros We liked how we can control, manage and update software in our devices, this way we could keep everything updated and secure. Cons There are some limitations that we have been having with Jamf Now that are available in its upgraded version of JamfPro, we think they could add more features. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Review Source MW Michelle W. CEO Construction Used the software for: 2+ years ### "Used to be really good now you cant get thought for support they dont keep up with microsoft updates" March 6, 2024 3.0 It started great. Now it's beyond terrible. They have junior untrained people working at Jamf Now. And that is if you can even get ahold of them. If you do chances are they cannot help and will need to create a ticket which can take days to get an email from someone if they contact you at all..... It has become a joke. Pros I liked that the platform was pretty easy to use. However, the biggest reason I went with them is that they always answered the phone and a tech would help. Cons The customer support no longer exists with Jamf Now. They do not answer the phone and have split up their team so you need to call Jamf pro which is where they sent anyone with knowledge. When they answer they will not help you since they are not with Jamf now. so basically you are on your own..... Review Source VR Verified Reviewer Partner Computer Software Used the software for: 1-2 years ### "Been using Jamf|Now for more than a year (~75 devices)" November 20, 2017 5.0 Automated security policy enforcement. Applications management via the VPP. Basic inventorying. Pros Highlights: Clean UI, easy to use, good price, and great customer support. Employees also like it because it doesn't feel too "big brother" compared to other products. Also, client software is necessary to install or run. Cons Missing some important (to us) features, but they're working on them. Our wishes include better notifications, a generic notes field, and the ability to configure the conditions under which a device is flagged as needing attention. Review Source xV xavier V. Engineer Financial Services Used the software for: 1-2 years ### "Jamf Now easy and reasonably priced" June 6, 2022 5.0 Solving support agent training. But we also I also used this for a time in healthcare to test for delivery of apps and management verification. Pros The feature that is impactful is the ease of use and setup. Cons this is not the flagship product. But it is enough to get started with and in a small business or in our case to use for training. Review Source VR Verified Reviewer Contractual Broadcast Engineer Used the software for: 2+ years ### "Best way to deploy VPP tokens during your lunch hour" July 21, 2018 5.0 Pros I use JamfNOW for a Bushel of side clients that need to deploy VPP Token apps on iOS. This is a great low cost solution for small business. Cons linking Users appleID's for Token distribution is not as clean as I would like it but I can't really complain. Review Source VR Verified Reviewer Founder & Principal Consultant Computer & Network Security Used the software for: 2+ years ### " Outstanding, Understandable MDM " May 22, 2019 5.0 As an IT provider, I manage dozens of Apple device deployments. Jamf Now allows complete oversight of all devices in the organization from a single browser window. Pros Outstanding tools to deploy Apple devices securely within your organization. The platform is highly reliable and easy to understand; powerful enough for IT while understandable to the C-suite. Cons Inability to seamlessly upgrade to their more advanced product, Jamf Pro. But I know they're working hard to find a solution...! Review Source kK kevin K. Infastructure Manager Food & Beverages Used the software for: 1-2 years ### "Ease of use" September 5, 2019 5.0 Love it for how it allows me to administer my Mac environment. Pros This produce allows one administrator to support hundreds currently I have one desktop admin tor over 100 users. At my last place of business we had 1200 users and 3 administrators. Cons I wish the software supported PC platform. Reason for choosing Jamf Now Ease of use and setup Review Source LW Logan W. IT administrator Real Estate Used the software for: 6-12 months ### "Makes life so much easier" January 15, 2019 5.0 Very good. So easy to implement and it has always worked. I would recommend this software to anyone who needs to manage apple devices for a low cost Pros Very easy to use and implement. Keeps track of all of our mac products with ease. I can lock and wipe devices remotely if they are stolen. So easy to install and set up security features. We used mac os server before for device management but this is so much easy to manage. We don't have to worry about it going down. If the internet is up, everyone can work on their device. Cons I wish we could change passwords for individual accounts on devices but I realize this is hard with just as simple device manager. Also I wouldn't have to change the password for the admin account on devices every 3 months (company requirement) by logging into the device. I would love just to do this through my jamf account. Review Source JV Joseph V. Firm Administrator Used the software for: 1-2 years ### "Jamf does exactly what it is meant to do and it is easy to setup and manage." April 11, 2018 5.0 Pros The setup instructions are complete and easy to follow and the customer service/help forums are very thurough. Cons There's not much to not like. I would like to see more of the advanced features available to Jamf customers. Review Source MD Michael D. Cloud Systems Administrator Renewables & Environment Used the software for: 2+ years ### "Get Jamf Now NOW" March 25, 2021 5.0 Pros This was easy to integrate with our DEP for automatic enrollment and ensures that our iOS devices don't go missing or get locked. Cons I wish that Apple had this as a native functionality, but since it doesn't, then this is the best option. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Price Review Source BH Braedan H. IT Administrator Used the software for: 1-2 years ### "Great Community of Users" March 7, 2018 5.0 Pros Love being able to use JAMF Nation and JAMF now to resolve many computer management issues that our company handles. Cons Took me time, and I'm still learning all the tricks of the software. There are many ways to do the same thing, which can be confusing to learn. Review Source NL Nicole L. Contract Specialist Construction Used the software for: 2+ years ### "Awesome product" March 25, 2021 5.0 Pros Simply to use and makes managing devices easy Cons Can't see anyting I don't like - everything so far is great Review Source NP Nicky P. Production Manager Used the software for: Less than 6 months ### "Easy to Implement Device Management" May 18, 2017 5.0 Pros We have a sales team that uses iPads for contract signing, etc. There are a few different apps that the team utilizes and before each team member would purchase the apps directly from the device using their own apple id and getting reimbursed, resulting in us losing the license for the software if that member left. We discovered JAMF and the VPP store and now can assign licenses to the device with NO apple id needed. We keep the license and don't have to continue buying the same software over and over again. Cons It can be a little slow on the updating/pushing content to devices...but it's really not that bad. Review Source RB René B. Administartor Automotive Used the software for: 2+ years ### "jamf Now is the best on the Market" June 20, 2025 5.0 It is the perfect software for us about 8-9 Years now. We rlly love it and have a good overview about our devices. Pros Its a simple Product which needs no training. You can easily set it up and configure what you need. Its easy to add new device via web. You can deploy Apps form Apple Business and can remotely install them on the iPad´s. If you need to change the Wifi Password, you can just add the new Password in jamf now and distribute it to all devices which need it. You see all your Devices in one Dashboard, see when they last connected to jamf and what iOS Version is installed atm. You see the Device generation and you can creat Blueprints for specific devices. Cons The new Price is a bit high for what you can get when you look at jamf pro and the price of jamf pro. There you can get more and it has the same price. Review Source Chris C. Owner Information Technology and Services Used the software for: 1-2 years ### "Great for Small Business Device Management" September 26, 2019 5.0 I am incredibly happy with this system. I have met the developers, sales people, and other technical support teams while at the JAMF User Conference 2018 in Minneapolis before, and they are just a fantastic, honest, and high quality company. Their products are stable, reliable, and top notch. Pros I love that this software allows you to manage so many aspects of Apple devices. I have been a Jamf Pro admin for years, and when they offered Jamf Now for free for three devices, I was on board immediately. It allows you to set security policies from denying the use of a camera if you are in a sensitive area, to can a personal iCloud account be used on a business device. Setting WiFi profiles is easy, and enrolling the device is simple. This is a great solution for small business, churches, and even families that want to have a higher level of control of their devices than just Apple stock services. Cons After using the full capabilities of a full Jamf Pro system, there are many features that I would like to see integrated into their Now product. Jamf Now is not intended to be as complex and Jamf Pro is, but there a couple of things such as the ability to setup a WiFi profile to support connecting to an enterprise network. Right now you can only setup a PSK network. Not a big deal, but something that would be nice without having to upgrade you plan. Reason for choosing Jamf Now Long term experience and expectations of a high quality product which they deliver. Review Source VR Verified Reviewer IT Manager Retail Used the software for: 1-2 years ### "Awsome product for small to mid-size companies" February 23, 2023 4.0 Overall, I liked the whole package. moreover having the ability to use "Single App Mode" enables us to limit access to specific devices which is an excellent experience for users. Pros The best part about the product is having an overview of all Assets, then being able to push OS Updates in a glance of time. Cons some functions are a little limited which will be more potent by combining with jam Pro. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Review Source Rick S. Senior Geo-environmental Consultant Construction Used the software for: 1-2 years ### "Easy and simple way to manage Apple devices in the workplace" October 21, 2019 5.0 I can’t rate Jamf Now highly enough; it’s been the perfect solution for our small business to make deploying new devices easy and maintaining a robust management system for our clients. Pros Jamf Now made implementing Apple products into our small business really easy and very simple to manage for us, meaning that we don’t have to worry about spending ages setting up new computers when they arrive and can focus on the things that make the business successful. Jamf Now is really intuitive and user-friendly and everything from setting up email accounts, WiFi networks and user privileges can be done before the device even arrives at the office (or to a remote worker if delivered directly to them). Our staff can just turn on their device and it’s all set up & ready to go! Cons I honestly can’t think of any cons for Jamf Now; I can’t rate this service highly enough! Reason for choosing Jamf Now Jamf Now was shown to me the business team in my local Apple store and I fell in love with it instantly! Review Source VR Verified Reviewer IT System Engineer / Jamf Pro Admin Information Technology and Services Used the software for: 2+ years ### "When you want the job to get done - use JamfPro" March 8, 2021 5.0 When you are going more deeply into scripting, there is almost nothing that cannot being done in macOS Pros I like the way Jamf Pro is connected to a strong community: When you do have an issue or want to get something special being done and you do not know exactly how, Jamf nation is the place to go. Many very helpful and competent Jamf Admins are gathered there and they always know hot to get things done. Cons sometimes it is a little click - choose - click - choose - click and so on... Alternatives considered [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) Reason for choosing Jamf Now It is the market leader. Review Source VR Verified Reviewer Director of IT Computer Software Used the software for: 2+ years ### "Really poor software and service" March 8, 2021 1.0 Jamf barely supports this software and it shows. This software's features are Pros The interface is clean, was easy to setup, good email notifications about certificates needing to be rotated. Cons We didn't expect this software to provide a lot of functionality and chose it because it was cheaper than more full featured products (including Jamf's Pro product), but this solution could not even do the bare minimum we purchased it for. It constantly failed to automatically enroll computers though we have confirmation from Apple they were being properly sent by ABM. Computers weren't checking in. Their software was installing corrupt profiles on our computers that weren't removable. Their customer support always provided "wiping the computers" as the best solution to any real issues, which is unreasonable to ask. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) Review Source HH Helen H. Assistant Director of Operations Mental Health Care Used the software for: 6-12 months ### "Jamf Now is a dream!" August 15, 2019 5.0 Pros Jamf Now walks you through connecting your Apple Business account with the Jamf Now MDM server. Since this is set up, we can unbox, unwrap, and power on a device that auto-enrolls into the Jamf Now MDM server. There’s no need to plug in and apply settings through Apple Configurator and risk users trying to delete installed profiles. Also- setting up the blueprints for your different devices and levels of access is so simple. It takes seconds to apply updated settings to a device. Cons I’ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time. And locking of iPads once someone has turned it off and it’s in lock mode. Alternatives considered [Hexnode UEM](https://www.capterra.com/p/146405/Hexnode-MDM/)[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Reason for choosing Jamf Now The simple UI and device set-up. The other systems were more complicated and time consuming. Jamf Now is more affordable price point as well. Review Source Joevanne V. IT Security Engineer Consumer Goods Used the software for: 2+ years ### "Great product overall" February 7, 2018 5.0 Pros Jamf is very cost effective and extremely easy to roll out. Deployment of solution only took us half a day. The product has been a life saver and given us control over our Mac environment. Cons There have absolutely no issues with Jamf. I have used the solution at several different organizations and the product has been seamless to implement and issue free. 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