# Page 2 | Jamf Now Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Jamf Now the right Mobile Device Management solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/140106/Jamf-Now/reviews

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Jamf Now

4.8 (50)

[View alternatives](https://www.capterra.com/p/140106/Jamf-Now/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Jamf Now

## Showing most helpful reviews

Showing 26-50 of 50 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abdo O.  
data entry  
Marketing and Advertising  
Used the software for: 1-2 years

### "Jamf Rolls Out Updates"

August 21, 2021

5.0

Employee Choice , Help me improve my rating for my team

Pros

Wireless Internet Access , yes , Because it was a very excellent service no , There is a difference between them

Cons

Inventory Management , yes , He was unable to find a possible solution to the problem yes

Review Source

Brian B.  
Manager of Information Systems  
Education Management  
Used the software for: 2+ years

### "Moved from Airwatch and have been very happy JAMF. "

October 11, 2017

5.0

Pros

JAMF offers a great platform. It is easy to maneuver with little difficulty and train other staff as needed.

Cons

It can be costly, depending on the number of devices but willing to sacrifice cost for enhanced features, service and support.

Review Source

JH

Joshua H.  
Dispatch/IT  
Biotechnology  
Used the software for: 6-12 months

### "A Small Business Dream"

March 5, 2019

5.0

Pros

JamfNow has a intuitive, easy to navigate interface. It is relatively easy to find the functions I need, and it was easy to find resources online for things I couldn't figure out on my own. Our business has the need to manage multiple iPads, which are used in the field. JamfNow gives us the security we need with company assets on potentially stolen property. As far as I am aware it is the best software available for mobile device management becuase it is specifically designed to communicate with the core Apple operating system.

Cons

Absolute pain in the neck to set up. Quite a few calls into Apple Enterprise support, and the first iPad I tried to add to MDM got locked and had to be taken to the local Apple shop to be reset. However, once you set up the backend, adding new devices is easy. I was able to walk someone through the steps of adding an iPad to our company JamfNow over the phone.

Review Source

JF

Jorge F.  
IT Manager  
Plastics  
Used the software for: 2+ years

### "The MDM you are looking for"

April 29, 2021

5.0

I am very happy with Jamf Now as our Mobile Device Management platform.

Pros

The thing that I like the most about Jamf Now is that it is very quick to make everyday changes, has a very simple and intuitive interface that isn't too busy, and it just works very well for a company of our size (medium sized).

Cons

Sometimes app installations may become stalled, but you can easily check out which devices are having any problems and you may re-install the app once more to address the issue.

Review Source

JP

Jan P.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "OCCK's Review"

March 25, 2021

5.0

I would highly recommend this product for use with mobile devices. I am not an IT person and have been able to use it with little help and it is nice to know help is only a phone call or chat away.

Pros

I like that once a blueprint is developed I can tweak it and apply it to devices and randomly push out apps to certain devices very easily.

Cons

Unfortunately I had trouble with my apple push notification and ended up having to start all over so I am still in the process of restoring over 100 devices.

Review Source

JM

John M.  
Estimator  
Construction  
Used the software for: 2+ years

### "Great MDM for the not so techie Admin"

September 15, 2021

5.0

I had nothing but a positive experience with Jamf.

Pros

It was really easy to setup and manage 60+ devices having no prior knowledge.

Cons

I've been using Jamf for over two years now and I haven't had any issues.

Review Source

JS

Jessica S.  
Brand director  
Construction  
Used the software for: 1-2 years

### "Pretty good I’d say "

February 6, 2022

5.0

Pros

I like that it had a ton of options and flexibility for restrictions etc.

Cons

If you use this with apple business manager the managed apple ID’s are a pain because even though Jamf let’s people download apps if you allow it, apple overrides that. Also, there’s a lot of times that Jamf is being slow and doesn’t sync right away. Wish you could track phones without putting them In lost mode.

Review Source

NP

Neil P.  
Financial Analyst  
Insurance  
Used the software for: 2+ years

### "There is no step three!"

September 25, 2019

5.0

As the company has grown there was a need to manage the deployment centrally and Jamf Now has allowed this to happen at low cost to the business. Fortunately their team have been the biggest asset, on hand to answer any questions that we've had and it's allowed us to stay on stop without needing dedicated resource.

Pros

Simple and easy to use. As the company has grown there was a need to manage the deployment centrally and Jamf Now has allowed this to happen at low cost to the business. Fortunately their team have been the biggest asset, on hand to answer any questions that we've had and it's allowed us to stay on stop without needing dedicated resource.

Cons

It's perfect! Whenever there have been limitations, there was always support on hand to help!

Review Source

JW

Jared W.  
Pilot/EFB Admin  
Airlines/Aviation  
Used the software for: 6-12 months

### "Just Buy It"

August 22, 2019

5.0

My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

Pros

Ease of use cost design overall look and feel hands free deployment

Cons

At the lower tier we are currently enrolled in there aren't many diagnostic options.

Alternatives considered

[ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/)

Reason for choosing Jamf Now

My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.

Review Source

NS

Nick S.  
Marketing/Bus. Dev.  
Construction  
Used the software for: 2+ years

### "Satisfied with Jamf"

March 25, 2021

5.0

Completely satisfied and will continue to use. I've actually attracted another friend into using the software with their company.

Pros

I like that I can keep all of my field units in check and can push apps to them when needed. I can also see when the unit was last checked in, I can change passwords/unlock devices. Also, I can disable the unit if need be.

Cons

I think the yearly updating of the tokens. I wish it was a little more user friendly seeing as though I am not an IT person and someone who has to re-figure out how to do it every year. I wish it could be as easy as pushing a button saying, "nothing has changed from the previous year."

Reason for choosing Jamf Now

N/A

Review Source

TW

Terry W.  
Senior Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Jamf review "

July 31, 2023

4.0

Pros

Jamf is easy to setup some basic mdm capabilities.

Cons

It is very basic, and lacks features. This works against it and some other full featured products

Alternatives considered

[Iru](https://www.capterra.com/p/181954/Iru/)

Reason for choosing Jamf Now

Cost

Review Source

JB

James B.  
Director of Marketing  
Retail  
Used the software for: Less than 6 months

### "Excellent way to manage multiple Apple devices"

February 7, 2021

5.0

Jamf Now was the easy choice for our iOS MDM program and once I got the Apple Business Program set up and connected to Jamf Now, it was supper easy. I am in it every week now making additions and tweaks to my blueprints to help our end users. The fact that it can lock down so many of the areas that were security concerns for us was HUGE! I only have three apps loaded on each device, nobody will be streaming any music, checking any videos or social media or anythign else. They can access the files and apps I give them access to and that's it. Highly recommend working with Jamf Now!

Pros

This software is so user friendly once you figure out how to use it. I went form exploring MDM for Apple iOS devices to deploying over 30 iPads in two months.

Cons

There is a bit of a learning curve when you first start but their excellent support helps keep you on the straight and narrow. It is intimidating just thinking about how you could possibly mess up an expensive device but their FAQs and setup videos are indispensable.

Reason for choosing Jamf Now

Jamf comes highly recommended by friends that already use MDM and being a bit of an Apple geek, I have seen them online and in publications I read/follow frequently. After looking deeper at their offerings it was an easy choice.

Review Source

ER

Eric R.  
President & CEO  
Construction  
Used the software for: 1-2 years

### "JAMF is good"

March 25, 2021

5.0

Overall JAMF works well

Pros

I do like having the ability to manages devices.

Cons

The connection with apple is clear. It took me a good bit of time to understand the connection between the two

Review Source

AE

Abbye E.  
Branch Administrator  
Consumer Services  
Used the software for: 2+ years

### "Great for Company Phone Management"

October 21, 2021

5.0

Pros

We have lots of iPhones that are used by our employees. I like that I am able to deploy apps, manage settings, and have their phones ready to use while still in the box.

Cons

I wish that there was a way to track iPhone locations.

Review Source

NV

Neil V.  
Sr. Service Engineer  
  
Used the software for: 2+ years

### "Jamf is an awesome product."

October 25, 2017

5.0

Pros

The easy and use to manage Macs. The ability to inquire about all the Mac's in the environment is great.

Review Source

JB

Jayson B.  
General Manager  
Utilities  
Used the software for: 2+ years

### "Great product"

March 26, 2021

5.0

Very good overall. Very easy to manage devices and apps. Also easy to check to make sure devices are updated.

Pros

Very easy to use and manage devices. Quick overview to see what needs attention.

Cons

Nothing comes to mind. I haven't found anything I need that I can't do.

Review Source

JH

Jordan H.  
GIS Administrator  
Government Administration  
Used the software for: 1-2 years

### "Great software. Makes it easy to get a big picture of all the devices."

March 25, 2021

5.0

We love it and use it for all our mobile computer devices. It has been great for us and we've had very few problems that I can think of.

Pros

I like the clear UI so you can get a good picture of everything without digging down too much.

Cons

The renewals of licensing/connections are a pain but I don't see that as a fault of Jamf. More that you guys have figured out how to make it less painful.

Review Source

CG

Cedric G.  
IT Manager  
Automotive  
Used the software for: 6-12 months

### "Love this program"

March 25, 2021

5.0

Pros

Very easy to use and mange your inventory of devices.

Cons

I can not think of any con of this software.

Review Source

MB

Mike B.  
IT Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Super Easy, and inexpensive too!!"

May 21, 2019

5.0

Pros

It is an inexpensive and easy way to manage your devices. Has enough configuration items available but isn't cluttered either. Quite intuitive.

Cons

Need a few more features, like home screen customization and removal of "factory installed" apps.

Review Source

CT

Caryn T.  
Technical Support Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for small to midsize business"

April 14, 2017

4.0

I use Jamf Now to manage about 80 Macs. We love it for deploying App Store apps. I also like how I can require Filevault 2 which would otherwise be very difficult to enforce. We have also had computers stolen from our office before, so it's great to have the feature where we can remotely wipe them. And, whenever I have a question they are very responsive on the chat support.

Pros

I like the interface and also the support is great.

Cons

Sometimes app deployment from the App store is slow, or will come back with an error.

Review Source

JT

Janet T.  
Operations & Office Manager  
  
Used the software for: 1-2 years

### "Jamf Now is easy to use and our account manager has been extremely helpful for us."

December 4, 2017

5.0

Pros

It's easy to enroll our devices and to manage them without needing too much training. It's a clean interface and easy to navigate through.

Cons

It's not very easy to pull reports that let us see our inventory or to dig deeper into the details of our inventory.

Review Source

CP

Charlie P.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Good solution to entry level device management"

April 24, 2018

5.0

Inexpensive and easy to use device management.

Pros

The software easily allows us to manage our technician's iPads. We are able to easily push apps, update software, and track our equipment.

Cons

For our purposes, the only negative aspect that I have encountered is that it does not provide the option to automatically remove some of the default apps that Apple includes with the iPad. Not being able to automatically delete TV, Home Kit, Tips, etc. still means that we have to touch each device. I wouldn't have anything to complain about if this was added.

Review Source

VR

Verified Reviewer  
Director Of IT  
Government Administration  
Used the software for: 6-12 months

### "Jamf Now"

May 28, 2019

5.0

We had a problem managing and tracking our iPhones, a few times people quit and left the phone locked to there personal icloud account, we were unable to use the phone again.

Pros

I love how easy this software is to use! We enroll our iPhones with a simple URL and add it to a profile. After that, all our security settings and apps are pushed!

Cons

Our company uses Android and iPhones, it would be nice to be able to add Android devices to JamF Now

Review Source

BD

Benjamin D.  
Help Desk Administrator  
Legal Services  
Used the software for: 1-2 years

### "Jamf Now used for Apple mobility tracking and production in a law firm"

June 24, 2019

5.0

Everything has been great so far. Very helpful support staff on duty to help.

Pros

I like the portal for management. Clean, crisp, and very easy to use.

Cons

I was looking for something that was Android and Apple, but couldn't pass up this software for our Apple management.

Review Source

CD

CARLA D.  
Recruiting Coordinator  
  
Used the software for: 6-12 months

### "Feel safe with secure devices"

February 15, 2018

5.0

Pros

You cannot beat this product in quality, price, or performance. This is a dream solution to securing sensitive data.

Cons

I would recommend having a better help solution to help novice users get the most of the product and to use it more.

Review Source

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