Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Computer-Rx
  • www.winrx.net
  • Founded 1982
  • United States

About WinRx

Tired of being nickel and dimed for basic features that are essential to your business? Do want a software partner that finds new technology to improve your pharmacy and is trusted in the industry? Computer-Rx understands your pharmacy business and feels that you deserve an innovative software partner that works for you while providing unparalleled customer support. Computer-Rx provides proven solutions to solve problems in your pharmacy. Written by Pharmacists for Pharmacists just like you!


WinRx Features

  • Automatic Refills
  • Barcode Generation
  • Compounding
  • E-Prescribing
  • Insurance Processing
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Imaging
  • Point of Sale (POS)
  • Prescription Processing
  • Rx Image Scanning
  • Signature Capture

WinRx Reviews Recently Reviewed!

Winrx is great software to use but can be very costly.

Sep 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the ability to kind of do whatever we want with reports and labels. With regard to reports, we can easily make a data sheet on our financials with a few easy clicks.

Cons: The thing I like least about the software is that sometimes it can be too cluttered making it difficult to use.

Software is well laid out and easy for users to use, but it is written extremely poorly.

Jun 22, 2017
2/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy for non technical users to use.

Cons: From an IT perspective, this software is so oddly and poorly optimized.

It requires a user account to be logged into the server all the time, which doesn't promote good network security. All of the applications require a user account be logged into the server instead of running as a service.

Printing is terrible, the same printer is added to the server twice with a different name. Each type of job has to be configured to select the correct paper tray and printer.

This software is not made for large networks using active directory. It is best suited for small pharmacies with no IT staff.

WinRX software works very well

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to use, very few glitches/problems. We like that it pulls up the rxs still in the will call bin or sent to the dr for review. Nice to have credit cards on file with easy access.

Cons: It would be nice if you only had to enter customer credit card info in one spot, instead of a separate spot for accounts

Overall: So much simpler than our last software. Very user friendly.

Love Computer RX

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use, features, customer support

Cons: some features are hard to use or find, can't always get ahold of customer service

Overall: We love Computer RX. It is easy to use and has many features. Customer Service usually has the answers or will find them.

RESPONSE TO CUSTOMER SUPPORT

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: ANYTIME WE HAVE A PROBLEM CUSTOMER SUPPORT HAS BEEN AWESOME
AND ALWAYS FIXES OUR PROBLEM. WE NEED TO HAVE SOME BACKUP FOR EMERGENCIES

WinRx makes my work days easier!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use, reporting features

Cons: Sometimes it is hard to figure out how to filter reports. Also, when the reports print, they are extremely small font and difficult to read.

Overall: WinRx is very user friendly! The reports are helpful and if I can't get something I need the customer support is quick and helpful!

A Breath of Fresh Air!

Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Reporting and ability to easily export data.

Cons: Difficulty in managing users and forgotten passwords! It would be nice to reset the password instead of having to delete and create a new user.

Overall: We migrated to WinRx from a "best in the industry" system that was anything but! It was hard to use, difficult to navigate, and impossible to obtain reports. WinRx was a breath of fresh air! All of the difficulties we experienced in our previous software vanished with WinRx. WinRx is intuitive, easy to navigate and obtaining reports couldn't be easier! With such a great product, its easy to see why Computer-Rx continues to grow and gain customers.

Recommendations to other buyers: In the beginning, 2009, customer service was easy to contact with little to no wait times. Now, 2017, this is no longer true and is a frustration point.

Great Software - Great Company

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to learn, easy to use, powerful reporting capabilities.

Cons: None.

Overall: I am the owner of 3 pharmacies. WinRx is a windows based program utilizing SQL for database management. This means that reporting is very powerful and easy to use. Having used 3 other systems in the past, I have found Computer-Rx's support to be the best I have encountered. When I call, a support person answers the phone - not the operator, or someone taking a call back number.

Best Pharmacy Software and Support Out There

Mar 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use
speed

Cons: There needs to be a feature that tells you the co-pay of recently adjudicated claims (perhaps a small box in the corner of the screen), so I don't have to 1.) grab the label to tell customer co-pay, or bring up their file to view the co-pay. Also, there needs to be a Days 3, 7, and 14 feature. A feature whereby I can 1.) view all Rxs that have been sitting in the Bin for 3 days, 7 days and 14 days. 2.) make notes regarding phone outreach attempts to patients (so I don't call patient today that was called yesterday about the same reminder)

Overall: Software technicians and other support staff are always friendly and knowledgeable on the phones. If they don't know the answer right away, they will find another colleague to assist. Overall the software is the easiest and most functional pharmacy software I have used and would recommend it to any up-start pharmacy.

Recommendations to other buyers: please make the above features ASAP

Great customer service

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Everyone there is always helpful and friendly. No matter what the problem is they figure it out and get us back on track

owner and pharmacist in charge

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: i think some thinks need tweeking and wished those showed up sooner other wise the sofware is good

Cons: customer support must be feeling a growth strain there are times I do not have my messages returned. printer interfaces seem to constantly fall out of sync and I get imcomplete reports

Overall: nothing really to tell other than the software works, it is ahead of new regulations and standards and is contantly improved by the imput of users

Recommendations to other buyers: user friendly constantly improving worth the value

Former QS1 user

Mar 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Changing to WinRx was the best business decision I've made other than joining CPA. Making more money with less effort. 5 star rating can be achieved with sync and patient compliance programs.

Chris Review

Mar 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: N/A

Overall: I think ComputerRx is a very well put together program. It's ease of use and plethora of functions make practicing pharmacy easier.

Recommendations to other buyers: Not at this time

Great! Excellent!

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Intuitiveness and convenience. I can do so much with this software. The reports are fabulous.

Cons: It needs a batch add feature.

Overall: The software is excellent. I have been a pharmacist over 20 years and use several different kinds, and this is the best. They have even listened to my suggestions and made changes based on my input.

Awesome Products!

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have 18 pharmacies on their software. They have been great to work with and offer a lot for the amount of money we pay them.

GREAT PHARMACY SOFTWARE!

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy for new employees to learn. It can be customized to how you operate your pharmacy.

Cons: Sometimes customer service needs to elevate issues to more experienced techs quicker.

Overall: I have used Computer-Rx since 2001. At the time, I looked at several other pharmacy software systems, and none came close to the ease of use and value of CRX. I now own 5 stores and use it in all of them.

Overall performance and quality of WinRx

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use , seems to be industry leading.

Cons: Good question.

Overall: Easy to use and very good customer support. Support personnel are always there when I need them. Features of WinsRx help me to keep up with fast moving changes in the industry.

Great Service

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very satisfied with software and support.. Makes my job much easier.. Also helps me keep up to date...

Very satisfied for over 5 years...

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have nothing negative to say about Computer RX. They have been very helpful and help me keep up to date...

CRX...a Great Dispensing Partner !!

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to Use. The Rx filling screen flows easily and there is no need to jump around to different fields. The reports are useful in making decisions or seeing where trends are headed.

Cons: Really can't think of anything

Overall: Ive been using CRX for about 14 yrs, maybe more. It has all the features I need to operate my pharmacy efficiently.

Recommendations to other buyers: Try the software and see if it will fulfill the needs of your pharmacy. Most likely it will.