--- title: "Stax Bill Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Stax Bill the right Payment Processing solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Stax Bill 4.4 (47) [View alternatives](https://www.capterra.com/p/140111/Fusebill-Subscription-Billing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Stax Bill Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews DC Debbie C BookkeeperWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “The pricing is exactly what is needed for a small business. When we have had any issues we are immediately able to contact customer service and get an immediate response. “ August 22, 2025 MA Mayra A Office ManagerConsumer Services, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes it can take a little while to get in touch with a customer service representative.“ August 22, 2025 ## Showing most helpful reviews Showing 1-25 of 47 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ryan P. Senior Designer Used the software for: Less than 1 year ### "All the accounting tasks I need are here." April 14, 2026 5.0 Overall, I like it. I found it useful in things like tracking customers, managing invoices and handling payments. Pros I like how Stax Bill automates invoicing, payments, renewals, and revenue tracking, saves me time and reduces manual work. Cons My least favorite thing is the pricing. It is a little higher than what I'd prefer to pay for the things it handles. Review Source R Reviewer Invoice and Payroll Manager Used the software for: 3-5 years ### "A Smooth and Reliable Billing Experience with Stax Bill" January 22, 2026 5.0 My overall experience using Stax Bill has been very positive. The platform is easy to navigate, makes billing and subscription management straightforward, and helps streamline payment processes. It saves time, reduces manual work, and provides reliable tools for managing customers and revenue efficiently. Pros tax Bill has been easy to use and efficient for managing billing and payments. The platform is intuitive, saves time, and helps keep everything organized in one place. Cons One downside of using Stax Bill is that the setup and customization can feel a bit complex at first, requiring extra time to fully understand and configure all the features. Review Source R Reviewer Vice President Sales Used the software for: Less than 1 year ### "Fusebill has gone over and above" September 19, 2017 5.0 Pros We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision. Cons So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it. Review Source TK Taylor K. Engineer Used the software for: Less than 1 year ### "Automation at its finest - STAX" February 26, 2025 5.0 My experience is good. positive in the fact that this software gives me great relief. Pros I love the ease and stress it lets off my shoulders. Knowing I have a toll in my back pocket to help me out. Cons I dislike that the invoice history is inaccurate at times. Review Source Verified Reviewer Senior Software Engineer Used the software for: Less than 1 year ### "Could be better" June 3, 2019 3.0 Pros If we talk about features I think it is one of the best. They need to make sandbox environments better. UX should better and easy to use. It is slow and complicated. Cons Subscription and Term Management. They way it is done I think meets our expectations as much possible. Review Source R Reviewer Senior accountant Used the software for: 1-3 years ### "Excellence accounting software" January 2, 2025 5.0 Pros Great accounting software easy to input bills and transactions Cons Nothing in particular really good software honestly Review Source R Reviewer Admin Used the software for: Less than 1 year ### "Helpful and easy to use, 10/10" December 24, 2024 5.0 Stax Bill is wonderful and provides a very good automated billing and subscription management. Saves you time by taking care of the more time consuming and daunting tasks Pros I appreciate how much time it saves on manual billing tasks and it reduces the amount of late payments that we usually have Cons The detailed reporting and analytics could improve and be more easy to access Review Source IT Ishaemel T. Finance Manager Used the software for: 1-3 years ### "Assertive Payment Processing Approach " April 24, 2024 5.0 Stax Bill is an impressive payment processing approach for enterprises. Pros Stax Bill makes the payment and the process of billing speedy and error free. Cons Stax Bill has attained all the accounting requirements for companies. Review Source AL Ann L. Operations Manager Used the software for: 3-5 years ### "Excellent Support, Excellent Team, and Ever Improving" May 31, 2019 5.0 Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around. Pros Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization. Cons Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul. Review Source VR Verified Reviewer Onboarding Specialist Used the software for: Less than 1 year ### "Complex But Useful" June 9, 2019 3.0 Pros Ease of use for our customers allows them to have a self service billing portal Cons Some processes are complex and not very intuitive Review Source Dave J. Used the software for: Less than 1 year ### "Saves me a lot of time and money" June 16, 2015 5.0 The user interface is very easy to navigate. In a few clicks I can open plans and make them live. Everything is highly functional, and even if you have any questions, the customer support is always here to answer. This is a great tool for subscription management. Pros Intuitive, functional, great support team Cons I can't add nothing here so far. Review Source R Reviewer Diseño Used the software for: Less than 1 year ### "Una opción mas para tener control de la facturación y gestión de suscripciones." May 5, 2023 4.0 Es una buena opción para realizar la facturación, pagos e ingresos de una empresa, pero su implementación en pequeñas empresas no puede ser debido a su costo. Pros Simplifica la facturación de una empresa, además de facilitar la gestión de suscripciones automatizando los procesos que hay detrás de ello, Cons Su costo es excesivamente alto comparándolo con otros programas que ofrece el mercado, por lo tanto puede no ser una buena opción para pequeñas y medianas empresas. Review Source Raul G. Asesor Used the software for: Less than 1 year ### "Revisión de Stax Bill" August 28, 2023 4.0 En general la plataforma es buena para trabajar con clientes, sus pagos, facturas, créditos y todo lo relacionado. Esta bastante bien. Pros Sencillo de usar para rastrear clientes, pagos, facturas, créditos y todo lo relacionado con los clientes. Cons Creo que es un poco caro para algunos usuarios. Review Source R Reviewer ### "great billing solution for subscriptions" April 12, 2012 4.0 Fusebill now takes care of all of our billing - we used to have a fair bit of manual processes each month, and had to get a developer involved for pricing changes. With Fusebill everything is automated. It's an enjoyable team to work with - they are very responsive and helpful, and helped us really find the best way to use the features Pros Automatated. We have some small customers that are billed on credit cards, and others that get sent a monthly bill. Fusebill deals with all of our billing needs. The checkout pages let us sign up new customers online and accept credit cards. Review Source R Reviewer ### "Bye bye payment gateway for ARB!" June 11, 2012 5.0 We have two employees managing declines of credit cards for our memberships. That's two full time resources dealing with these all day long. We needed to automate the entire process from sign up to follow up and found Fusebill. Within a week we were up and running. We can now use those resources for selling!! Great team, awesome support = so happy!!! Pros Easy to use, friendly staff, quick deployment. Review Source R Reviewer ### "Great team to work with" August 2, 2012 5.0 We had outgrown our old billing system /process and were spending a lot of time and effort correcting errors and tracking down payments. The guys at Fusebill (Tyler+) were a big help in answering all of our questions (and educating us about billing systems). We've been running with Fusebill for several months now and it's a world of difference. Review Source R Reviewer Bookkeeper Used the software for: 3-5 years ### "A+ for Stax" August 25, 2025 5.0 Excellent program and processing. Very easy to use with our clients and orders We give the program an A+ Pros This is a very easy system to use for billing and collecting payment from our clients. The pricing is exactly what is needed for a small business. When we have had any issues we are immediately able to contact customer service and get an immediate response. We also are able to get our money in our account within the next two working days of the client payment. it is a system that works for us. Cons The only issue is that the amount for the client to pay is not set up in the link. Sometimes our clients have paid the fees along with the amount needed to remit. Review Source MA Mayra A. Office Manager Used the software for: 1-3 years ### "It was a good change for our business" August 25, 2025 5.0 Our overall experience with Stax has been great and we're glad we made the switch from our previous platform. Pros We switch to Stax almost a year ago and we're very happy with the platform. It is easy to set up customer's accounts, payment processing and transfers are done in a timely manner. Cons Sometimes it can take a little while to get in touch with a customer service representative.Eventhoug you can use the chat app, sometimes you need to talk to someone over the phone. Review Source R Reviewer Manager Used the software for: 3-5 years ### "Great budget " August 25, 2025 5.0 Pros I like that it gives me a monthly quote and simplifies the charges. Also from the desktop I can view all past payments and gives a digital register. Cons The thing I liked least was that in one instance I was not able to view a certain transaction but contacted customer service and they resolved it in a few days. Review Source R Reviewer Marketing Used the software for: Less than 1 year ### "Great Service" April 30, 2025 4.0 Overall experience has been positive. Our clients enjoy the ability to pay their bills online and our staff does as well. Pros Stax bill was fairly easy to utilize for our accounts receivable department and for our customers to use online for bill payments. Cons I can't think of anything that was a con about Stax Bill. Review Source jL jason L. software engineer Used the software for: 3-5 years ### "good billing management tool" February 24, 2025 4.0 good billing management tool and automation of recurring billing and payments Pros simplify billing subscription and cover all necessary aspects for payments Cons UI user interface is not very user friendly Review Source R Reviewer Tecnico en Sistemas Used the software for: Less than 1 year ### "Un software para contabildiad que necesitas en tu empresa " January 8, 2025 4.0 muy grata utilizar este software nos permitio automatizar los proceso de facturacion ya que Stax Bill te genera calculo de impuestos ya sean locales nacionales o internacionales depende el modelo de Negocio implementado, es excelente para todos estos procesos, tiene muchas modalidades de pago por decirlo de alguna manera muy completa para las areas de contabilidad Pros es un software que te facilitara los procesos de facturacion de tu empresa por los beneficios que te dara ma misma Cons es muy util para pagos de procesos tipo SaaS (Software as a Service) servicios de suscripción o empresas con modelos de pago por uso idealmente Review Source Victoria S. Account and Project Manager Used the software for: 1-3 years ### "Small Business Best Friend" April 4, 2024 5.0 Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business. Pros I loved the ease of adding clients, customization, the ability to send straight to their emails, I loved tracking AP/AR - all of it was so, so user friendly. Stax Bill also has a function where they give you a huge "run down" of all trends, marketing sectors, & accomplishments over a week/month/year. Very helpful to visually see what's going on! Cons Sometimes invoice payment history before a certain date would just.. Vanish. Review Source Verified Reviewer Software Engineer Used the software for: 1-3 years ### "Need to change a product's price for all customers? Look elsewhere." November 22, 2017 2.0 Pros There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers. Cons Price is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Satisfied stax user" November 20, 2024 5.0 I found thisnsoftware while looking for a cheaper and better alternative to the high fees my client is paying to his merchant. We onboarded ourselves without too much trouble and have been satisfied with the service. I also introduced it to another client and they loved it so far. Pros Stax is easy to use and navigate, straighforward and user friendly menu. Cons Time it takes to deposit the funds, usually 3 days Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.