Innovative Cyber Solutions


Who Uses This Software?

The H2Desk support solution is ideal for use in e-commerce, B2B, and tech support. Our client roster includes retailers, end-user support, corporate technology departments, and school districts.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Free Version
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours

Vendor Details

  • Innovative Cyber Solutions
  • Founded 2004
  • United States

About H2Desk

H2Desk provides a flexible platform for delivery of customer support. At the heart is a robust ticketing engine that's user friendly and simplifies customer communications. Features include ticket management, live chat, task management, SLA tracking, and email integration. Client side widgets allows you to easily add knowledge base articles, tutorials, and more. Start a no obligation 30 day free trial and create a help desk in minutes.


H2Desk Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

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